Sorry in advance for another AS issue. However, search as I may, I couldn't loacte anything like this...
Anyhow, my T-mobile MDA (US) has about driven me nuts with this issue. I was able to sync successfully a few times. However, now when I plug in the MDA via USB (direct, not through any hub), it will connect but when the device starts to sync, I get the following error from ActiveSync:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync troubleshooter in Microsoft ActiveSync help on your desktop computer".
I've uninstalled activesync, deleted all registry entries, reinstalled, ensured proper firewall configuration, changed com ports, disabled my internal WLAN card and BT card...and nothing. Short of a hard-reset, I am at a total loss.
Has anyone else experienced this issue? Any work-arounds?
try to install everything again and don't plug it on the usb hub...coz power is not sufficient on a usb hub .. just try.
I'm getting the same error exactly on my Cingular 8125. plugged into pc directly via USB, tried reinstalling AS several times to no avail. Please help. I don't want to have to hard reset. :? Thanks
As I mentioned in my OP, there is no USB hub involved in my setup. This is a direct USB connection from my PC to the MDA.
ooppppssss
hehehe.. Are you syncing via the cradle or a hotsync cable ?. Sometimes if the cable is also charging, the connection is not sucessfull until it's fully charge and the top light is green.
I've had this problem myself before now.
Rockshow...are you also running SPB Weather?
No, i'm using spb pocket plus 3.1 though, but its the first thing I installed and i'm just now having problems after 3 weeks without any problems
Firewall
Hi,
Do you use a firewall (Windows XP or other one)
If so, check this out.
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
It worked for me!
grtz,
Pfeffa-rah
I'm also facing the same problem with my tmobile-mda(us). I had spbplus but after this problem, uninstalled it. but the problem still exists.. any help ?
i noticed 2 things with my sync problems which are now resolved. one problem was with softick card export, it was causing some errors which were gone when i uninstalleed it. but then had another problem, it would disconnect while syncing randomly. i found out that my cable was damaged(some dirt was in the connector which thankfully ruined the cable and not the phone part) also when u first connect ur device it shows that network connection in the taskbar with the bouncing yellow ball. if u right click it and click on repair that helps some time.
RoCkShOw said:
No, i'm using spb pocket plus 3.1 though, but its the first thing I installed and i'm just now having problems after 3 weeks without any problems
Click to expand...
Click to collapse
What's the significance of PSB Weather? I've had sync problems, some days it works some days it doesn't. I can cope with that, but sometimes SPB weather doesn't update it self for days, which is a bit of a pain!
Incidentally I recently hard-reset my device, reinstalled SPB Weather and can nolonger select the option of syncing from weather.com, which limits my choic of available cities. Any ideas?
RoCkShOw said:
No, i'm using spb pocket plus 3.1 though, but its the first thing I installed and i'm just now having problems after 3 weeks without any problems
Click to expand...
Click to collapse
What's the significance of PSB Weather? I've had sync problems, some days it works some days it doesn't. I can cope with that, but sometimes SPB weather doesn't update it self for days, which is a bit of a pain!
Incidentally I recently hard-reset my device, reinstalled SPB Weather and can nolonger select the option of syncing from weather.com, which limits my choic of available cities. Any ideas?
Try killing and restarting activesync on the phone. I've only had that problem once and that sorted it.
I had the same problem.
Found out it was my virus protection (TrendMicro PC-Cillin) When I disable my virus protection it syncs, otherwise it only connects and then gives the error you described.
I had the exact same problem untill a few minutes ago when I did a hard reset. I back up my all my data using Sprite but when I restored it gave me the same error message. I gave up and did another hard resetjavascript:emoticon(':x')
Mad. Right now I'm reinstalling all my programs. I would love to know how to fix this without a hard reset just in case it happens again....javascript:emoticon('')
Crying or Very sad
Hi:
Having here the same problem. Still looking for a solution... ANYBODY??
fadewiles said:
Sorry in advance for another AS issue. However, search as I may, I couldn't loacte anything like this...
Anyhow, my T-mobile MDA (US) has about driven me nuts with this issue. I was able to sync successfully a few times. However, now when I plug in the MDA via USB (direct, not through any hub), it will connect but when the device starts to sync, I get the following error from ActiveSync:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync troubleshooter in Microsoft ActiveSync help on your desktop computer".
I've uninstalled activesync, deleted all registry entries, reinstalled, ensured proper firewall configuration, changed com ports, disabled my internal WLAN card and BT card...and nothing. Short of a hard-reset, I am at a total loss.
Has anyone else experienced this issue? Any work-arounds?
Click to expand...
Click to collapse
I had the same error today. But luckely i was only using ActiveSync 4.0, so i just updated to version 4.2 (I had to because of the new rom upgrade). I haven't had the problem since. But i have only tried it once... so i donno.
same problems with my Neo today.
Funny thing is that I could sync for 3 days then it suddenly stops. USB is recognized but then the "connecting" sign is just on and on and on.
I've tried all the methods from Microsoft web and from you guys in this forum but hopeless. (except for Re-install XP sp2)
Still searching the solution
Cheers
same problems with my Neo today.
Funny thing is that I could sync for 3 days then it suddenly stops. USB is recognized but then the "connecting" sign is just on and on and on.
I've tried all the methods from Microsoft web and from you guys in this forum but hopeless. (except for Re-install XP sp2)
Still searching the solution
Cheers
Yeah,
I seem to be having the same problem. It connects, then just hangs at "Looking for Changes." It doesn't even load up the list of things that it normally used to showing what it's comparing to sycn up. It was working FINE until just now....I've resetted the PDA, and my comp a few times already, and I even allowed all those ports access in both directions, both TCP and UDP through Norton Firewall...I'm completely at a loss....Any ideas?
--Q
Activesync just keeps trying to connect and is never successful. I have re-installed Activesync on my pc but it didn't help. Also, my work pc doesn't connect either. Definately a problem with my 8125. All has been well for a couple months and I have added no new software before the problem started. This problem also happened about two weeks after I got the phone and the only resolution was a hard reset. What a pain reinstalling all the software and settings I have now, it's customized just the way I like it. Anyone know how to re-install Activesync on JUST the phone or have any other ideas?
Try the latest activesync 4.2 beta and disable any firewalls if possible on the pc. On the device start activesync application and go to menu\options - delete pc that you are syncing with and try again.
Deleted profiles on both pcs installed beta on one. Still no connecting. Tried clicking SYNC on phone, pauses for a second then nada. No connection.
Have you deleted profiles on the device? and disable firewalls, and if you have a network adapter enable it because latest activesync treats the connection with device as a network - there are many posts on this issue do a search and read through some - seem to be many different factors involved.
First- Thanks for the replies Mark
I removed the PC profiles from my 8125. Also reinstalled Activesync 4.2 on my work pc. Nothing. Although this time I got an error message- Cannot find the file "http://go.microsoft.com/fwlink/?linkid=65257&clcid=0x409" (or one of its components) Make sure the path and filename are correct and that all libraries are available". Like I would know what that means. Anyways, no firewall enabled. Besides, this should not be happening, all of a sudden, on 2 separate pcs. That kinda rules out a pc problem. It has to be in the phone. That, and the fact that a hard reset fixed it last time. I'm thinking something corrupted in Activesync on the phone???
And searching on this forum is useless. I type in "connecting Activesync" and every post with either word shows up. 614 in just Wizard forums alone. Is there a way to search so that ONLY posts with both words show up? That way I can modify my wording until I find something useful. Search for any terms or use query as entered is ticked. On other forums you can just use quotation marks but not this one. It makes searching very difficult. ROB
Oh, and yes my network adapters are still enabled as always.
Yes best to search with the word AND cuts out all the other stuff i.e. activesync AND connection would do it. Yep sounds like it may be the device.
found couple of posts that seem to be relevant
http://forum.xda-developers.com/viewtopic.php?t=41955
http://forum.xda-developers.com/viewtopic.php?t=44182
http://forum.xda-developers.com/viewtopic.php?t=49161
http://forum.xda-developers.com/viewtopic.php?t=44574
Happy reading, the last post is about connecting activesync via bluetooth so maybe thats an option.
Thanks Mark. I think I may try the bluetooth connection when I get home tonight. Or I may just throw in the towel and do a hard reset. that worked last time. Plus, I can install the latest ROM upgrade. Shame theres no way to uninstall and reinstall Activesync on the phone. Seems that should do the trick (maybe). Just tried my friends 8125 on my work pc- syncs just fine. So much for all the pc fixes everyone seems to be trying.
I had the same problem with AS refusing to connect via usb or BT.
In the end i went & purchased (although the demo version would have done) Sprite backup. installed on the PC. Browsed to the install dir to find the cab file. copied to my wizard (wifi, or sd card reader etc).
Insatlled & backed up to SD card
Hard reset
restore
stop here if you're happy, if not
AS to sync calender & contacts to pc
hard reset
update ROM
AS contacts, cal, docs etc back to wizard
install SW & settings
BACKUP
Yep. Had to hard reset. All is working again. Crappy Activesync. What's up with this P.O.S. ? Trying to setup bluetooth now and the pc finds the phone but AS won't connect. The phone finds the pc (HomeCenter) but it shows no services available. I'm assuming that there should be some listed (maybe Activesync?) Guess I'll have to do some searching for bluetooth problems with AS now. Did I mention that AS is a P.O.S??? But you all knew that already. :lol:
Dont forget to open a port in you BT settings (on the pc) and tell AS (also on the pc) to accept connections on that port.
Then your wizard should be able to see the AS service on the pc (you initiate the sync from the phone, not the pc)
I have had this problem since day one, and continue to have it despite several (more than 15) hard resets, multiple ROMs, multiple pertnerships etc. I plug in my PPC USB, and it just says "connecting" forever. Every time, after plugging in my USB, I have to shut off my PPC, and turn it back on. Then my laptop finds and connects with my PPC, and syncs all my data like it should. If I do this more than 3 times, my laptop crashes and reboots. If anyone has figured out how to fix this, let me know.
I have a new MDA Universal and I had an MDA Blue Angel before. Therefore, I had Active Sync installed on my laptop.
Sync on the Blue Angel did - and still does - work fine. Only the Universal does not get connected. It says on the desktop that it was trying to connect, but that takes forever and in the end, only the green arrows went circling about. On the device, I am missing a window pop-up which came under wm2003 when it connected on AS, but I guess they don't have this anymore. When I click on the sync icon on the pda, it tells me it was connected.
I have tried:
Uninstalling AS and re-installing it with and without re-booting my desktop in between
soft and hardresettin the pda several times
turning the windows firewall on and off and deactivating antivir
upgrading to AS 4.2
Downgrading back to 4.1
I cannot even delete partnerships. I dont even get that far.
It almost looks like AS is not properly installed on the pda... not knowing how I should change this since I cant install anything without a connection...
Any ideas?
sacha
i've been searching around many forums for the past week and cant seem to find the answer. My mda connects to active sync for like 3 days and suddenly stops working. My computer recognizes the mda and you could hear the sound but active sync doesnt. The freen wheel keeps spinning and says connecting . Everytime i do a hard reset it connects for a quick minute and then it stops. I tried installing a fresh copy of windows and still it wouldnt work. Ive installed and reinstalled active sync about 10 times and still nothing.
update i have noticed that its starts doing the spinning wheel thing when a big G appears at the top of the screen
the g means its on gprs, usually so shouldnt be whats causing it.
do you have any firewalls installed? when you plug in your vario its connection to the computer emulates a network connection so your vario can see the internet when plugged into the pc for example.
its possible that your firewall is blocking it, so try disabling and see if it helps.
as for why it might work then not work, im not sure, maybe something about what active sync does might trigger some kind of attack detection.
hope this helps
8125, WM5 factory ROM. Two PCs both running WinXP Pro. One PC is running AS 4.5, the other 4.2. I do NOT have a partnership on the one running 4.2, I just use the connection to move files back and forth.
When I connect the PCC to either PC you hear the "ker-thunk" of a USB device connecting, and then the tones for AS connecting, AS window pops up, etc. Just a few seconds after that I get the error message that Sync cannot be completed successfully, etc. etc. But I am connected, albeit as a guest. AS window says connected, I can browse the PPC through Explorer.
I've tried different cables, this is already two PCs and two versions of AS. Done soft resets, rebooted PCs and so forth. It sure seems like the issue has to be with the PPC itself. There are no particular settings under AS on the PPC side. Do I have a corrupt file someplace? Bad registry? Bite the bullet and do a hard reset?