8125, WM5 factory ROM. Two PCs both running WinXP Pro. One PC is running AS 4.5, the other 4.2. I do NOT have a partnership on the one running 4.2, I just use the connection to move files back and forth.
When I connect the PCC to either PC you hear the "ker-thunk" of a USB device connecting, and then the tones for AS connecting, AS window pops up, etc. Just a few seconds after that I get the error message that Sync cannot be completed successfully, etc. etc. But I am connected, albeit as a guest. AS window says connected, I can browse the PPC through Explorer.
I've tried different cables, this is already two PCs and two versions of AS. Done soft resets, rebooted PCs and so forth. It sure seems like the issue has to be with the PPC itself. There are no particular settings under AS on the PPC side. Do I have a corrupt file someplace? Bad registry? Bite the bullet and do a hard reset?
Related
Activesync just keeps trying to connect and is never successful. I have re-installed Activesync on my pc but it didn't help. Also, my work pc doesn't connect either. Definately a problem with my 8125. All has been well for a couple months and I have added no new software before the problem started. This problem also happened about two weeks after I got the phone and the only resolution was a hard reset. What a pain reinstalling all the software and settings I have now, it's customized just the way I like it. Anyone know how to re-install Activesync on JUST the phone or have any other ideas?
Try the latest activesync 4.2 beta and disable any firewalls if possible on the pc. On the device start activesync application and go to menu\options - delete pc that you are syncing with and try again.
Deleted profiles on both pcs installed beta on one. Still no connecting. Tried clicking SYNC on phone, pauses for a second then nada. No connection.
Have you deleted profiles on the device? and disable firewalls, and if you have a network adapter enable it because latest activesync treats the connection with device as a network - there are many posts on this issue do a search and read through some - seem to be many different factors involved.
First- Thanks for the replies Mark
I removed the PC profiles from my 8125. Also reinstalled Activesync 4.2 on my work pc. Nothing. Although this time I got an error message- Cannot find the file "http://go.microsoft.com/fwlink/?linkid=65257&clcid=0x409" (or one of its components) Make sure the path and filename are correct and that all libraries are available". Like I would know what that means. Anyways, no firewall enabled. Besides, this should not be happening, all of a sudden, on 2 separate pcs. That kinda rules out a pc problem. It has to be in the phone. That, and the fact that a hard reset fixed it last time. I'm thinking something corrupted in Activesync on the phone???
And searching on this forum is useless. I type in "connecting Activesync" and every post with either word shows up. 614 in just Wizard forums alone. Is there a way to search so that ONLY posts with both words show up? That way I can modify my wording until I find something useful. Search for any terms or use query as entered is ticked. On other forums you can just use quotation marks but not this one. It makes searching very difficult. ROB
Oh, and yes my network adapters are still enabled as always.
Yes best to search with the word AND cuts out all the other stuff i.e. activesync AND connection would do it. Yep sounds like it may be the device.
found couple of posts that seem to be relevant
http://forum.xda-developers.com/viewtopic.php?t=41955
http://forum.xda-developers.com/viewtopic.php?t=44182
http://forum.xda-developers.com/viewtopic.php?t=49161
http://forum.xda-developers.com/viewtopic.php?t=44574
Happy reading, the last post is about connecting activesync via bluetooth so maybe thats an option.
Thanks Mark. I think I may try the bluetooth connection when I get home tonight. Or I may just throw in the towel and do a hard reset. that worked last time. Plus, I can install the latest ROM upgrade. Shame theres no way to uninstall and reinstall Activesync on the phone. Seems that should do the trick (maybe). Just tried my friends 8125 on my work pc- syncs just fine. So much for all the pc fixes everyone seems to be trying.
I had the same problem with AS refusing to connect via usb or BT.
In the end i went & purchased (although the demo version would have done) Sprite backup. installed on the PC. Browsed to the install dir to find the cab file. copied to my wizard (wifi, or sd card reader etc).
Insatlled & backed up to SD card
Hard reset
restore
stop here if you're happy, if not
AS to sync calender & contacts to pc
hard reset
update ROM
AS contacts, cal, docs etc back to wizard
install SW & settings
BACKUP
Yep. Had to hard reset. All is working again. Crappy Activesync. What's up with this P.O.S. ? Trying to setup bluetooth now and the pc finds the phone but AS won't connect. The phone finds the pc (HomeCenter) but it shows no services available. I'm assuming that there should be some listed (maybe Activesync?) Guess I'll have to do some searching for bluetooth problems with AS now. Did I mention that AS is a P.O.S??? But you all knew that already. :lol:
Dont forget to open a port in you BT settings (on the pc) and tell AS (also on the pc) to accept connections on that port.
Then your wizard should be able to see the AS service on the pc (you initiate the sync from the phone, not the pc)
I have had this problem since day one, and continue to have it despite several (more than 15) hard resets, multiple ROMs, multiple pertnerships etc. I plug in my PPC USB, and it just says "connecting" forever. Every time, after plugging in my USB, I have to shut off my PPC, and turn it back on. Then my laptop finds and connects with my PPC, and syncs all my data like it should. If I do this more than 3 times, my laptop crashes and reboots. If anyone has figured out how to fix this, let me know.
I have a new MDA Universal and I had an MDA Blue Angel before. Therefore, I had Active Sync installed on my laptop.
Sync on the Blue Angel did - and still does - work fine. Only the Universal does not get connected. It says on the desktop that it was trying to connect, but that takes forever and in the end, only the green arrows went circling about. On the device, I am missing a window pop-up which came under wm2003 when it connected on AS, but I guess they don't have this anymore. When I click on the sync icon on the pda, it tells me it was connected.
I have tried:
Uninstalling AS and re-installing it with and without re-booting my desktop in between
soft and hardresettin the pda several times
turning the windows firewall on and off and deactivating antivir
upgrading to AS 4.2
Downgrading back to 4.1
I cannot even delete partnerships. I dont even get that far.
It almost looks like AS is not properly installed on the pda... not knowing how I should change this since I cant install anything without a connection...
Any ideas?
sacha
I've been successfully synchronizing with two PCs for the better part of a year. Last week, with no obvious change in software (but there were some XP updates), synchronization quit working correctly. The symptom is that when I go back to a PC I have already sync'd with, activesync doesn't recognize the existing partnership and insists that I delete one of my two partnerships. If I do this, say at home, it will sync fine, but then when I reach the office, activesync doesn't recognize the existing partnership there. I am not running exchange on either machine. I run zonealarm pro with the standard fix that has worked fine, and nothing on any machine changed except standard updates.
I'm using Activesync 4.1 because when I tried 4.2 when it first came out, it didn't sync properly, and running the stock t-mobile 2.6, but without most of the extended ROM items.
Any ideas would be appreciated. I have not yet tried the hard reset with a fresh install of activesync that some advise, but did change the
HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination
to one, which doesn't seem to have fixed the problem.
Trying 4.5
I installed activesync 4.5, first by deleting both partnerships, then stopping and uninstalling activesync on both pcs and deleting the activesync file in program files, then installing 4.5 and syncing. Now both have partnerships, and I'll know in the morning if that cured the problem.
SidebySide Errors and Fix
I looked in the Event Viewer under administrative tools, and activesync was generating a list of about twelve "red X" errors, all of the form
Dependent Assembly Microsoft.VC80.MFCLOC
called by something called SideBySide. A quick search turned up this fix:
http://support.microsoft.com/kb/923014/en-us
and the installing of the download under Resolution eliminated the errors. I don't yet know if this is connected to my activesync partnership problems.
Solution!
This seems to be a complete solution: renaming the device.
http://www.cellphonetalk.net/viewtopic-146185.html
Help!
None of these solutions has fixed the problem! Has anyone figured out a solution that doesn't involve a hard reset?
Another solution
This doesn't work for me because no mobile device shows up under network connections:
Sometimes the Windows device manager recognizes the Windows Mobile adapter but Activesync does not recognize the device. In that case, go to Start—>Control Panel—>Network Connections. Look for the Windows Mobile adapter. Right click on it and go to properties. Under “This connection uses the following items” make sure 1) TCP/IP, 2) Client for Microsoft Networks and 3) File and Printer Sharing for Microsoft Networks are selected. If not, just select them and hit OK. Activesync should recognize the device.
Frustrated
Well, I couldn't get this to work. Finally I did the hard reset. The good news is that I was at 99% functionality in under an hour; the remaining was the odd tweak I didn't have in my list, most of which I did when I had a minute otherwise unoccupied.
The hard reset seems to have fixed the problem. But what a nuisance! And still no glimmer of an idea as to what causes it. If anyone has a theory, I'm curious.
Hi all, I have a frustrating problem with my Cingular 8525. I just formatted the comp and installed Vista Ultimate on it fresh. I downloaded WMDC but I can't get it to recognize my phone for the life of me. It keeps saying "connecting" forever and never does. I have done all sorts of installs, re-installs, hard resets, but I can't get it to detect at all! Can anyone help? Thanks in advance.
NYKUNLV said:
Hi all, I have a frustrating problem with my Cingular 8525. I just formatted the comp and installed Vista Ultimate on it fresh. I downloaded WMDC but I can't get it to recognize my phone for the life of me. It keeps saying "connecting" forever and never does. I have done all sorts of installs, re-installs, hard resets, but I can't get it to detect at all! Can anyone help? Thanks in advance.
Click to expand...
Click to collapse
first try to install the driver of your device.. go to device manager and look for unknown device at OTHERS..
good night and good luck
The driver is installed... it displays HTC USB Sync. I am getting frustrated . Stupid Vista.
USE the search function dude
Hermes vista config guide
Also make sure you dont have any firewalls active. I have had issues syncing my phone with my computer when using AVG's firewall. I simply disabled the firewall and it fixed my problems.
mrvanx said:
USE the search function dude
Hermes vista config guide
Click to expand...
Click to collapse
I already tried that guide... still not working. Ill try disabling the firewall
go to settings->connections->usb to pc and then check Enable Advanced network functionality.
If that doesn't work remove/uninstall htc sync device, unplug device and plug in device to reinstall the htc sync device after you have set the usb to pc connection settings.
Also try using a different USB cable and plugging it into a different port, you never know, it could just be something defective.
But I'm putting my money on the firewall
I had a problem connecting my 8525 to my Vista machine. It would say connecting but it would never finish 'connecting'. It took a while but finally I figured out what was causing it. It was the 'recording' .wav files in the notes directory that were causing the issue. If you have any .wav files in your notes directory I'd suggest moving them to say your SD card or deleting them. That fixed the 'connecting' problem for me and since I did that it's been syncronizing fine ever since.
I tried everything listed in here at once.... something worked I should have done each step by step to pinpoint what exactly... but its working now. Thanks everyone!
NYKUNLV said:
I tried everything listed in here at once.... something worked I should have done each step by step to pinpoint what exactly... but its working now. Thanks everyone!
Click to expand...
Click to collapse
Same for me. I had a load of problems getting the Mobile Device Center working with my HTC TyTN. First I was unable to even install the driver when I first connected my device. The "add new hardware" wizard always tried to connect to Windows Update and install an updated driver which then failed. The solution was to let it fail and manually install an older driver from the list using the icon in Device Manager. After that I could start Windows Update and download the latest update.
Then I had the same problems as you describe. When I started WMDC it just hung while displaying "Connecting". Looking in the task manager I noticed that the wmdc.exe process was consuming more and more memory, up until something like 250 MB, after which WMDC just showed "Error". Finally I got it to work. It is hard to pinpoint exactly what I did to fix it. I know that the "advanced network features" under USB in connection settings on the TyTN need to be ticked and the device showing as a Windows Mobile Device instead of HTC USB Sync.
Initially I did a hard reset of the TyTN. Further, I manually unistalled and reinstalled the driver in Device Manager a couple of times. I tried to reboot both the computer and the TyTN several times. Also, I did restart the "Windows Mobile-based device connectivity" service after plugging in the cable. Finally it just recognized my device and I could setup the partnership. Now I can sync over bluetooth too and skip the cable.
HTC phone support was not very helpful with this problem. "We will call you back". Yeah right.
Mobile cofiguration:
Dopod 838 Pro
LVSW 4/17/07 WM6
Hard SPL
PC configuration:
Windows Vista Business Edition
I encountered the same problem. Currently able to sync back by hard resetting my device. The USB to PC connection on settings does not appear to affect the sync problem.
I suspect that the problem arise when I originally sync with an XP machine.
What worked for me was to enable the advanced usb setting on the phone as mentioned...then while the phone is still plugged in, I removed everything associated with the phone from device manager on the pc. Once that was done, I unplugged the cable, waited a few seconds, and plugged it back in (with the advanced usb settings still checked.) Worked like a charm with WMDC.
I had problems with all sorts of "connectivity" in Vista, including connecting up my Trinity, and setting up my xbox 360 as a media extender.
As soon as I uninstalled MS One Care it all started working.
I've been struggling lately to figure out what's going on with ActiveSync.
I install the MSI..and right away I see the icon in my desktop tray. Then I restart my computer, and when it boots up, the icon is gone. When I plug in my phone, I hear the initial sync noise...and nothing happens. Right thereafter there's a error noise.
No connection.
I've tried variations on restarting, installing, trying the MSI / Exe for Activesync 4.5...I've tried other versions (which don't work)
I've ran virus scans, and that seemed to help yesterday, but today things have gone to hell again. My work computer is fine and I'm able to sync just fine so clearly it's my laptop.
Any suggestions? Any programs that interupt/disrupt connection OR...any best spyware / Virus programs to use?