Phone soft resets or shuts off when there is no signal - Mogul, XV6800 General

Hi guys.
When I ride the metro and the signal is non-existant or weak, my phone does a soft reset on it's own or sometimes the backlight shuts off and I can't wake it up. Pressing the power button on the side won't turn it on, instead I have to poke the stylus and do a soft reset to turn it back on. The soft reset / can't wake it up issue doesn't happen when I have a consistent signal.
I know it's not a software conflict because this happens even after a fresh hard reset, free of any installed programs. The phone will soft reset on it's own even if I put it in flight mode!!!! 1 yr warranty is up and no insurance. Any ideas?
My info:
Sprint
ROM - 3.56.651.0
Radio - 3.42.02
PRL - 60613
PRI - 2.04_003

Related

on/off button doesn't react...

Just bought mij S100 and already a problem. My phone automatically shuts down the display, this is nothing strange. But when I want to turn it back on again using the on/off button, sometimes it does not react (sometimes it does). When this happens, i also cannot receive any calls. I tried to call myself with another phone and it did not ring. It looks like a crash to me. When I do a soft reset it works again.
I have the newest Qtek rom (1.12.00 WWE / 1.12.550 WWE) installed. Originally the phone came with T-mobile software.
I hope someone can help me with this problem.
If there is a problem with the power button, then you can go into Settings - Button Lock - do not lock buttons. This way you can turn on your device using any of the green or red buttons.
hi robbertje,
sometimes i have the same problem on my MDA compact (=imate S100).
on/off button does not respond - display dark.
soft reset resets the MDAc and everything is ok.
then a few days no problems. if this problem occours then more times.
I found out that if my MDAc is in this state and if I pull the SD Card out of the device, the screen is on but frozen. The time which is shown an the screen is not correct. Seems that it shows the time when the device went to the freeze status.
Also battery is very low after such problems.
I used to have it when I first upgraded to big storage. A hard reset seemed to fix the problem. What I found was that the screen would react, but it could be up to a minute after I hit the power button. Same thing when the screen was on, I'd hit Start and wait. After a while the start menu would pop up. This was before I even managed to install any other software so it's a windows bug that's fairly random. I haven't had it happen for a few months now, though.
I think PPCProfiles made the problem. I reinstalled PPCProfiles and it seems that the problem is solved but I will see ..................
Hey, I've already ur problem. It's an hardware problem!
The mess is that, when the PDA is cold (strange, huh?) it won't reactivate, causing to do a soft reset. Mystically, the LEDs are still functioning (I mean, if it's green, it will continue to blink BUT doesn't change for any reason)
The only way to fix it is to send it to the repairing center. Sorry for who is out of warranty.
Cheers,
MocciJ
new ROM?
In this topic: http://forum.xda-developers.com/viewtopic.php?t=25761 it is said a new ROM wil fix the problem ...
Is this possible?
check http://forum.xda-developers.com/viewtopic.php?t=27956&highlight= too - may not be relevant, but it shows that power button wierdness can actually be the result of a dodgy battery.
remove your battery,and wait 1 day,my problem solved this method...

TMobile MDA (HTC Wizard) Hangs during boot

Hello, for some reason myTMobile MDA (HTC Wizard) is not booting up. It is hanging in the Windows Mobile screen. How do I hard reset? Is there any other way to give life to my WM5 PPC?
comm manager + vc button + soft reset - soft reset + 2 secs - comm manager - vc button + talk = hard reset
Sure, after I flashed my wizard to the Qtek 2.8.7.1 test ROM, it hangs on the windows mobile screen or only half of the today screen could be displayed sometimes, not always and not so frequently, seems have to bear it until the shipped version come.
Hard reset not working for me
The standard hard reset method of comm+record+reset doesn't work for me, and I'm also experiencing a crash during bootup (nothing works!). Is there any other way to perform a hard reset?
I have also noticed that mine hangs during boot.
However if i keep pressing the direction button (any direction) and just stop the backlight going off then it will boot up eventually.
My wizard often hangs during booting. It's very annoying. Does anyone know of a way to get it to reboot without removing the battery? When I remove the battery it forgets the date and time, and I often forget to reset them, so it's stuck in 2006 and nothing works.
I've found that it seems to boot better if you wait a while between turning it off and turning it on, especially cooling it off in between. (I am not overclocking it)

O2 Xda mini couldn't startup normally.

My O2 xda mine refuse to start-up. I'm traveling this week without mobile phone, so any helps will be highly appreciated.
Problem description:
- Using the camera/video mode and acidently forgot to turn off mobile for a while.
- It was hange with screen changed to very strange color like negative film colors
- Press reset in the bottom of the phone, try to restart but then couldn't start-up succesfully. keep hang at the start-up screen only.
- Have to take-out the battery cover to turn it off, and turn-on by pressing the power button.
- Problem was even worst when it couldn't even show up the start-up screen anymore. If i press power button the blue light will blink once and then nothing happend.
P/S: not sure about the ROM version, since i couln't turn-on my phone at the moment. Cldn't find this info from O2.com website either.
Most probably you're battery is bad. Have your tried a hard reset?
How to do a hard-reset?
I've tried the reset button in the bottom. Is it the correct way?
If this is xda battery issue then could be fairly easy to check-out by a brand new battery.
kalau nak hard reset, press power button + tekan lubang reset.
try hard restart the cellphone, maybe it will solve the problem, if not, contact the local service for repair
What is address of local service in Kuala Lumpur?
What is address of local service in Kuala Lumpur?
Imbi or Low Yat Plaza?
Hard reset by press power + reset buton simunteneously?
I'm not Malaysian so I don't realy understand writing in Malay
To do a hard reset you need to press and keep pressed the camera and power switch while pushing the reset button.
Plug it into the wall charger rather than the PC USB.
Hard reset & recharging the battery solved problem
I've tried the hard reset and the re-charging the battery by using USB connetor.
It took about more than 15' minutes to re-charge and once the power is sufficient the installation process starting.
My cell phone is working properly now. All Microsoft Outlook related data was restored succesfully
Thanks a lot

Do I need to hard reset my xv6800 ?

I just installed the BatteryStatus today plug in and it was working fine until i turned on the option to show the CPU speed. Then it just hung up. Now when I soft-reset it hangs when loading the today screen. Some of the plugins load but it hangs before BatteryStatus loads, probably while loading it. Any way I can get to my system to change that setting? I would prefer to not do a hard reset. But if I do, how do I do a hard reset?
Sounds like a hard reset to me....Hold down the two keys with the dot's on them next to your phone buttons and hit the reset button while pressing the reset switch and hold them down for a second or two longer. If you have a Memory card in on the 6800 I hear you may want to take it out if you don't want it cleared as well...good luck.
hmmm I went to do a hard reset... saw on another site that you press all the buttons and press reset. I pressed all the side buttons OK, Voice, On, Comm, Camera and hit the reset.
It went to a screen with red, green and blue (i think) bars and said USB at the bottom. Then I unplugged it from the USB and it switched to say serial. And it just stayed there. I didn't know what to do so I just soft reset it at that point. It then booted up and was working fine. Looks like the changes I made since the last soft reset had been cleared (I think) and it was now working fine and all my stuff was still on my phone (it doesnt look like it did a hard reset).
Was that not a hard reset that I did? or was it something else?
Sounds like you entered bootloader mode. I'm surrprised that a SOFT RESET took you back.......
You just did a Soft Reset from Bootloader mode, which to my knowledge is exactly the same as a regular Soft Reset.
A Hard Reset wil completely reset your device to original ROM status and wipe out all of your info/contacts/mail... ect.
If the Soft Reset fixed the problem then good deal.
I installed same app, had same problem and did hard reset. My problem was getting phone service working again. About 15 min. with VZW connection tech, entered a 26 digit number authentication key through EPST.exe system program to get my phone service back.
I also had the same problem as well. With a battery status deal like what your describing. All i did was soft reset a **** load of times and plug in my pw real fast and it came back. I have a scrolling task now that display all of it with 0 problems. I have it if you want it. Pm me your email.
Weird, I had tried a soft reset a few times and it kept coming back with the same thing, hanging halfway through loading the today screen. Maybe I just got lucky that time.
try this, i like alot with 0 problems

Dead Hermes 100, Dopod 838, How did it happen??

I have this weird phone, I should say BRICK. My phone stopped working this morning after I cleaned the screen with a piece of cloth....the phone was in standby mode, when I did this.
Here is the story so far:
I was having problems with the hardware buttons, (messaging, internet explorer, the call and hang up buttons) the ones that everyone is been having problems with; so i decided to dismantling the unit following the steps shown on a Japanese website, basically by just looking at which screws to remove. By doing this all buttons functionality come back to normal so I had I fully working phone for about 3 days.
Now, all of a sudden the phone stopped working and refuses to go pass the "loading" message on the screen.
I decided to carefully dismantling the unit again, (I am now and expert in dismantlig dopos) but the problem persist.
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....
The phone was running Windows 6.1 (the stable version)....and now I am PHONE LESS...This is just incredible.....
Any help would be much appreciated....
If you are getting a message on screen saying "loading", taht does not go away, then your problem is not hardware but software.
The thing to try here is a full Hard Reset. (not a soft reset, have you tried this?)
Mike
Is this a Full Hard reset??
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....
Hard reset:
Press and hold the Left SOFT KEY and Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. You will be presented with a menu saying 'press R to reset, X to exit', if you press R Your device will be set back to factory default settings.
http://wiki.xda-developers.com/index.php?pagename=Hermes_Resets
I have done the hard reset, however the Soft keys do not work, hence I dont get a menu saying 'press R to reset, X to exit'...so it basically continues directly to CRC's ROM loading message...just as before...and it gets stuck there......
I tried the other option,....Bootloader mode: Hold side OK and POWER buttons together and reset with stylus, and this options does work, but there is no mesagge only a screen with 4 color bands, red, green, blue and white...and nothing else.
If you don't get the message to reset yor phone then you didn't hard reset.
Oh well....thats what i suspected....now the problem is since the soft keys dont work, then I cant do a hard reset....and the more i try the battery gets and will eventually run flat, (since the phone is not recharging either) in another words my dear dopod is slowly dying.....
Well the reason it's probably not booting up and the fact the keys don't work are likely the same problem. One of the flexcable connectors is most likely not seating in fully. I'd dismantle and take great care with all of them. Make certain of the central one - the one with the tape on it.
Mike
Exactly .....but i dont really know why these phones have this problem....as I said before I did clean up the contacts about a week ago and presto...everything started working fine again, but after 24 hours the buttons started playing up again....so it is impossible that things will change in such a short time......
anyway coming back to my current problem, I tried and tried to hard-reset the unit and this time I pulled the keyboard out and pressed hard on the softkeys and after a while it did work .....so I managed to hard reset the phone.....it only had 14% left in the batterry.....lucky me!!!!.....so I went home and started carefully adding all the extra bits needed, and guess what???? right in the last update the phone, again, did lock up........Luckily now I have a degree in dismantling dopos....anyone would like to hire me???? and I am an expert in hard-resetting dopos with actitude.......
I am happy now with my resurrected doppo but I am still a bit weiry about the soft keys not working......
FINALLY ......A big thanks to you guys for your help and comments.....

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