My O2 xda mine refuse to start-up. I'm traveling this week without mobile phone, so any helps will be highly appreciated.
Problem description:
- Using the camera/video mode and acidently forgot to turn off mobile for a while.
- It was hange with screen changed to very strange color like negative film colors
- Press reset in the bottom of the phone, try to restart but then couldn't start-up succesfully. keep hang at the start-up screen only.
- Have to take-out the battery cover to turn it off, and turn-on by pressing the power button.
- Problem was even worst when it couldn't even show up the start-up screen anymore. If i press power button the blue light will blink once and then nothing happend.
P/S: not sure about the ROM version, since i couln't turn-on my phone at the moment. Cldn't find this info from O2.com website either.
Most probably you're battery is bad. Have your tried a hard reset?
How to do a hard-reset?
I've tried the reset button in the bottom. Is it the correct way?
If this is xda battery issue then could be fairly easy to check-out by a brand new battery.
kalau nak hard reset, press power button + tekan lubang reset.
try hard restart the cellphone, maybe it will solve the problem, if not, contact the local service for repair
What is address of local service in Kuala Lumpur?
What is address of local service in Kuala Lumpur?
Imbi or Low Yat Plaza?
Hard reset by press power + reset buton simunteneously?
I'm not Malaysian so I don't realy understand writing in Malay
To do a hard reset you need to press and keep pressed the camera and power switch while pushing the reset button.
Plug it into the wall charger rather than the PC USB.
Hard reset & recharging the battery solved problem
I've tried the hard reset and the re-charging the battery by using USB connetor.
It took about more than 15' minutes to re-charge and once the power is sufficient the installation process starting.
My cell phone is working properly now. All Microsoft Outlook related data was restored succesfully
Thanks a lot
Related
Just finished charging it, but when I turn it on, I only get the blue i-mate screen with the rom versions. I've tried reseting a couple of times, I can't get past it.
Is it DOA?
try a hard reset.
Yea, tried it. It's where you hold down the camera and or comm button while soft-resetting? Nada.
remove the batery for 5 minutes and try to hard reset again..
and this is how to hard reset;
Hard Reset
To Hard Reset device. Warning this will erase all information, contacts etc. However data on the SD card will not be erased. Hold down camera button, comm manager button and reset the device keep holding the buttons down until you get the following message on the screen: "Press Send to restore factory default." At this point press Send (Green Phone)
Yeah, thanks tried that as well. It never asks me to press send though. I've held it down for almost 30 seconds.
Still just the white HTC Innovation logo followed by the blue logo screen of i-mate.
It's DOA, isnt it?
try charging overnite on the wall socket and try tomorow again if nothing
take it back
Hi there,
I have a problem with my MDA Compact. It seems to like hard resetting itself.
For example, it'll be in my pocket and I'll take it out and press the standby button to see if I have any messages. Nothing happens at all. Press it again, and again, and again, nothing. Take the back off and the battery out, back in and turn it on... nothing. However, if I then plug it in to USB or put it on charge and then press the power button, it will come to life and then I'll be greeted with the lovely Welcome to Windows Mobile 2003, tap here to set up your device.
And thus, I have lost all my contacts and messages. Help
Actually, how do you hard reset the pda?
It hasn't reloaded all of my t-mobile software and settings
Dear Team,
I have HTC Touch 3g.Yesterday my phone powered down since i forgot to charge the batter .Then i charged the battery for whole day and when powered the phone it comes to the smart mobility screen and it never changes from that can anyone help me to resolve what the problem is?
I tried restarting many times but nothing is happening it comes to smart mobility screen and it hands from there.
Advance Sincere thanks
Vinod
Did you try to remove the battery for a few minutes and replace it and then start up?
Hope it helps!
Hi Nirak,
I tried that also but that doesn't work. Then one of my friend asked me to hard reset the phone this is not the reset button on the back side of the phone.This hard reset will format your phone and bring your phone back to factory setting .
FYI
We have to hold volume down button and Centre enter button and then we have to press the power button without releasing the rest of the buttons.Then it will show a message and after release those two buttons and press volume up button system will initializes and will come back with factory settings
Thank you Everyone hope if anyone faces this issue try hard resetting the phone
Glad a hard reset solved your problem
you must be hard reset your mobile
When I using IGO8, its sudenly freeze and I made soft reset. And its turned off and after push again power button and turned on after a 2 minutes its turned off again and no more open. it has %80 batarry life and when I connect again to adaptor but no charging no red light.
I went to phone fixer last day and he said its main software is down and we must connect a jet..... like hardware and he wants 700$.
its not acceptable price.
in my country this kind of devices so experience and I bought this device from germany and I changed rom and no more warranty.
I want to ask you who knows jet...... like device to rescue touch hd or any solution to fix it. I think this is not board problem just software failure but I tried to make hard reset, soft reset, batarry change but no one is not open my device again.
Did you try a hard reset?
I have the same problem
hey redoxian, i have the same problem as you, but it is not about IGO8 or any other problem, my device went crazy after 100% battery charge to 57% after a freez then got dead after then, no battery change or hard, soft reset appeared to be effective in my case, and its german by the way. I have just delivered my device to the maintenance office dedicated for htc devices and i haven't yet recieved any report, promised if i reached any thing i will tell unless u have any news about this issue.
redoxian said:
When I using IGO8, its sudenly freeze and I made soft reset. And its turned off and after push again power button and turned on after a 2 minutes its turned off again and no more open. it has %80 batarry life and when I connect again to adaptor but no charging no red light.
I went to phone fixer last day and he said its main software is down and we must connect a jet..... like hardware and he wants 700$.
its not acceptable price.
in my country this kind of devices so experience and I bought this device from germany and I changed rom and no more warranty.
I want to ask you who knows jet...... like device to rescue touch hd or any solution to fix it. I think this is not board problem just software failure but I tried to make hard reset, soft reset, batarry change but no one is not open my device again.
Click to expand...
Click to collapse
Did you hard reset as Harmageddon suggested. Does problem still occur? Have you read/searched or asked this question in iGo8 thread?
Fallen Spartan said:
Did you hard reset as Harmageddon suggested. Does problem still occur? Have you read/searched or asked this question in iGo8 thread?
Click to expand...
Click to collapse
man , Hard reset not functioning at all, the device seems to be dead, we still don know the defect.
As soon as i will get an answer from the maintenance center i will post it here. wish to both of us a good luck guys, the device is much expensive to lose.
jbiton said:
man , Hard reset not functioning at all, the device seems to be dead, we still don know the defect.
As soon as i will get an answer from the maintenance center i will post it here. wish to both of us a good luck guys, the device is much expensive to lose.
Click to expand...
Click to collapse
How do you mean hard reset not functioning at all. You have 2 methods of hard resetting:
1.
Turn off device, then hold both vol up & down and turn on device. You should be presented with a white screen and blue text. Press vol up to hard reset.
or
2.
Go to Start > settings > system > clear storage
Fallen Spartan said:
How do you mean hard reset not functioning at all. You have 2 methods of hard resetting:
1.
Turn off device, then hold both vol up & down and turn on device. You should be presented with a white screen and blue text. Press vol up to hard reset.
or
2.
Go to Start > settings > system > clear storage
Click to expand...
Click to collapse
i didn't try the first one, actually, i holded on vol down with power button as i used to do when was burning roms and nothing new,
Actually i don have the option now, the device is in the maintenance center, wish me a good luck man and thanks zillion for ur help, and i will report here with the result as soon as i get notified.
any update in that?
having the same issue....device started going crazy...
50percent charge - softreset 80 percent, sometimes not charging at all.
and suddenly went dead...
Hello my friends.
Recently my girlfriend gave me her HTC TOUCH HD. I want to find a way to format the phone, so it would be like the day she bought it. I don't know many things about fixing windows phones but if someone knows the way to do this, i would be grateful (sorry for my English).
Thanks in advance.
restoring it to factory defaults is called a hard reset.
it is done by shutting down the device, then pressing vol+, vol- and power at the same time. this will take you to a white screen with blue font, giving you further instructions. in the end, it will reboot and start with the OOBE (out of the box experience), meaning, you get the oportunity to set the time, align the screen...
the important things is: this will format the entire storage partition, the contents of the my documents folder will be deleted, there will be no apps on it, all contacts, sms, emails, appointments, tasks and other pim data will be gone...
so it is greatly advised to backup personal data first, copy documents, photos... to the storage card (which is not affected by a hard reset), back up your pim data using pimbackup or sync it with outlook or ms myphone.
basic things like this are also covered in the first few pages of the manual, which, if missing, can easily be downloaded at htc.com
First of all thanks for your help!!
I did that (Vol +, Vol - and power) and it made a sound and now it doesn't start! Before making this action i did a reset from the back side of the phone (a button next to the battery). And the other problem i have is that the power button broke and missing so i have to push it with the pen. I don't know what to do now. I think i must go to an mobile technician.
aspaitanthrwpos said:
First of all thanks for your help!!
I did that (Vol +, Vol - and power) and it made a sound and now it doesn't start! Before making this action i did a reset from the back side of the phone (a button next to the battery). And the other problem i have is that the power button broke and missing so i have to push it with the pen. I don't know what to do now. I think i must go to an mobile technician.
Click to expand...
Click to collapse
to hard reset:
1, charge it to at least 50% power and power off
2, hold vol + and vol - buttons
3, hit power button once to power on
4, release vol buttons when you see a tri-color screen
5, follow the instructions to confirm hard reset
simplistian said:
to hard reset:
1, charge it to at least 50% power and power off
2, hold vol + and vol - buttons
3, hit power button once to power on
4, release vol buttons when you see a tri-color screen
5, follow the instructions to confirm hard reset
Click to expand...
Click to collapse
The hard reset was successful. My problem is that the screen is "closed" but the phone is still power on! The screen has not light so i cannot see!! And the funny thing is that the display lights after a few seconds and when i try to touch it, it immediately fading again.. How can i solve this problem?
what exactly happened?
the success of the hard reset would show as presenting you with the initial OOBE (as mentioned above). it takes you through a welcome wizard to set up basic things, where you just have to follow the steps shown. in the end windows mobile will boot, maybe customize your device further (by automatic data setup or the installation of carrier specific apps). then there would be a reboot. and from then on, you are to set up all further settings yourself. at what point in this timeline did the problem present itself?
oh, also, for backlight settings, go to start->settings->system->power and go to the 2nd tab, there you can uncheck the automatic backlight adjust and in the 3rd tab, you can extend the time, the backlight is activated.
and if this was the issue, let me point you at the official manual again:
http://www.htc.com/www/userguide.aspx?p_id=179
and here is a link to a basic faq, which, incidently, shows the hard reset procedure as the very first point: http://www.htc.com/www/help_howtos.aspx?p_id=179
you can answer some very basic questions for yourself there.
hope it helps,
regards
As i said before the hard reset was successful. I set the "screen align", the time zone and then the screen faded and has no light but the phone was still working. That's my problem. I cannot see the screen to make the changes you say.
Why don't you try to hard reset the device once more. Maybe that will fix the problem. Anyway, I don't think that the process of hard reset was the reason of the problem anyway.
Don't panic and try once more. Nothing to loose.
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auto light sensor