Database Users

Strange but true

Something really weird happened to my O2 mini s. I just saw all the LED lights flash and then the phone vibrated and went blank. I did a soft reset it restart but then the same thing happened. I did a hard reset it was all ok, then when the O2 software began installing it did the same. Flashed all LEDs including the flash led vibrated and went blank. I though it was the battery. Changed the battery and it would refuse to wake up, just switch on all LEDs and keep vibrating. This kept happening for several times, and then suddenly all was ok. Re-installed an all, all is fine now. But I wonder what happened? And will it happen again? Any explanation by anyone would help. Thanks in advance.

This sounds like a hardware fault to me.
Can you think of ANY outside influences? Things like extreme temperature exposure, exposure to high humidity, or very fast changes of temperature or humidity could all cause shorts or low resistance conditions. I don't know that any of these historically lead to the type of fault you experienced specifically in Wizards, but from an electronics standpoint, anything of this nature could cause bizarre but temporary faults. Even dropping it could cause you problems of an unusual nature.
If the answer to any of the above (except dropping) was yes, do this:
Gather up all the desiccant you can find. This stuff can be found in bags of jerky, and in just about any electronics box ever packed. Sometimes I find little "jars" of desiccant in medicine bottles (long-acting antacids, in particular). Put the phone in a plastic zip-top bag in a warm, dry place with all of the desiccant inside and seal it up tight. Leave it for at least 12 hours, but 24 would be better. Throw away the desiccant when you're done.
If you can't come up with an outside cause for the fault, you may just have to chalk it up to the age of these phones. They are far from new. Even if you just bought yours, chances are good that it is refurbished, and electronics, like fruit, will go bad eventually.

Thought so...
Thanks for your detailed reply. I think the temperature would be the reason. I am in India and that too in the Southern part and its been awfully hot these last few days (40 deg. C or more) yesterday I was in my room and had switched on the air conditioning, the phone was near the ac for a while. Then I did switch off the ac, probably this fluctuation caused to form moisture? It was behaving weird but its ok for the time being... for the last 12 hrs or so. I am waiting for 3G services in India before I decide on my new phone, so I hope this lasts for another 6 months. Hope! Thanks again, will try your method if this happens again.

The problem is back and won't go away. Should I bury my phone? Or is there hope? Any help would be appreciated. Thanks in advance.

If dessication didn't work, you can also try swapping batteries with someone (best to do this while the problem is presenting itself).
You can also try doing a hard reset as a last resort (remember to backup your PIM info!), but I doubt this will do you any good. However, it doesn't cost you anything, and is therefore worth a try.
See if your service carrier offers insurance on your phone. If they do, sign up, and turn it in a week later for replacement. Just remember to wipe out your personal data and remove any HardSPL/Unlocks you might have done.
If insurance fraud is distasteful to you, hit eBay. You can usually score a decent condition Wizard for around $120 USD.

I haven't really tried dessication, but I think its gone beyond that. Batteris I have 3 and none of them worked. Is it easy to open the phone and try and "air" it? Will that help. Unfortunately carriers in this country don't have insurance plans. So that leaves out that last option. And if I have to buy another phone then why... the same one... ;-) Thanks anyways..

[Q] HELP!!!!! TMobile No Help

Basically whats happening. Me and my wife have exchanged both of our Vibrants through T-Mobile 3 times due to overheating and the proximity sensor acting up. My wife literally burned her hand this morning when she grabbed her vibrant off of the charger. We only replaced the phones yesterday and are already getting the same issue. I called T-Mobile and they said they can either give me another Vibrant or exchange my phone for the original Motorola Cliq or the Blackberry 9700. When I was with AT&T they gave us the option to select another phone within the same price bracket of what our phones were worth. I paid full price for both vibrants. Do I have any options or should I work through the BBB to solve this?

Tell t-mobile that you are ready to file with the BBB, see what they do, if it comes to the worst, actually file a claim or complaint and hope for the best. Good luck mate !

you need to get out of 1st line support. You can easily get the email address to the executives of Tmobile easily. And write them a professional email stating your case and you will be taken care of.
My brother did this a few times to get out of contracts, to get a free phone and to get out of a ETF. It is effective.

So you're saying that all SIX of the Vibrants you've owned have had the same issues? Either you are the unluckiest people to walk the Earth, or your expectations are beyond reason.
Sent from my SGH-T959 using XDA App

I mean, LITERALLY burnt her hand? That's lawsuit worthy if you have hospital bills bud. I think you're overreacting, get a battery app and see how hot its getting. It should only get abnormally hot under heavy use while charging, like tethering or something. I mean, 6 vibrants? You expect them to keep sending them to you on demand? Obviously they're trying to stop you having to exchange your phone so often, not screw you over. But yes, use one of the above methods.

Crazy thought, but maybe it is the batteries and not the phones?? How about Tmobile replaces both batteries?

kponti said:
Crazy thought, but maybe it is the batteries and not the phones?? How about Tmobile replaces both batteries?
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My thoughts exactly, especially since this is not a known problem with the phones. In fact this is the first time I think I've ever heard of it happening with the galaxy S line in general.

Actually it takes a fair amount of heat to damage tissue. I expect that plastic would be melting around that point.
Sent from my SGH-T959 using XDA App

Have you talked to tech support or just customer service?

the only time ive heard of anything like this is with cheap chinese knock off batteries. did you buy a pair of high cap batteries and a charging station on ebay or something? If so consider putting stock batteries back in cause every replacement you get is a manufacturer refurb meaning they have been fixed and tesed to be running. I have 4 Vibrants on my T-Mo plan and none have had any issues, minus the first set being hardware locked but that was a long time ago.

Lol six phones.... only in America

Now this is interesting. I actually had this happen Saturday, my story is that the wife was doing the updates and things, it froze as usual so instead of messing with it then, I told her to put it on charge and let it go (We didnt have time to screw with it then). Later on, she took it off charge, it burned her hand and she dropped the phone (Not really burned, but more of a shock it was so hot). The screen cracked, I called tmo and was told in a rude way that it was samsung's problem, not theirs and that they didn't care. I had to do a warranty exchange on it due to it being damaged at that point.. I told them it wouldn't have been damaged had it not been so hot.. blah blah, again, it was like talking to the wall.

I like to trust people on here, but when i hear SIX phones have the same problem.... I know it is NOT the phone.
same battery in each phone?
what apps are running?

A friend of mine experienced this but it was not due to the phone but the fact he was using some non-OEM extended batteries that were overheating instead. Once he went back to using OEM battery, it's been fine ever since.
The only reason he went with the extended battery is because of the unsatisfactory battery life. After getting him setup on Bionix and reconditioning his battery, he's no longer complaining about battery life.
If this is case with the OP, I actually feel sorry for TMO / Samsung. So much waste in hardware, time, etc.

Are you using a crappy ebay charger?

mrsbelpit said:
Are you using a crappy ebay charger?
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That's reminds me...
I've seen "crappy" chargers that don't seem to stop charging after the phone is at 100%. So, it just keeps charging until unplugged. That can't be good...
I've also seen so-called generic micro-usb "quick chargers" that claim to charge the battery up to 50% faster. Even if it's not a "crappy" charger I imagine doing so might make the battery unnecessarily hot as result of the increased speed of the charge.

rpope904 said:
Now this is interesting. I actually had this happen Saturday, my story is that the wife was doing the updates and things, it froze as usual so instead of messing with it then, I told her to put it on charge and let it go (We didnt have time to screw with it then). Later on, she took it off charge, it burned her hand and she dropped the phone (Not really burned, but more of a shock it was so hot). The screen cracked, I called tmo and was told in a rude way that it was samsung's problem, not theirs and that they didn't care. I had to do a warranty exchange on it due to it being damaged at that point.. I told them it wouldn't have been damaged had it not been so hot.. blah blah, again, it was like talking to the wall.
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The fact is that it wasnt abnormally hot. it just surprised his wife. I've touched cold things and twitched because I thought they were hot.

Yes the battery/charger may be the problem
I have had this problem on my HD2 But..... it was a result of an aftermarket battery. The probability of 6 phones having the same internal problem....is like winning the lottery, so I'd be looking to the charger and battery as the issue.
FYI, for temperature reference hot water in commercial building is usually set @ 112-120 f unless it is a building for kids then set @ 108 max. At 120 to get a real 2nd degree burn you would need your hand in it for 15-30 sec. depending on the person.
Most plastics we use in building phones, electronics and consumer goods range resisting deformation until 150-180 degrees but with a protracted long heat source can become malleable 125degree depending on the plastic.
Anyway some trivia for reference. I'd would look to the battery

My first phone died due to overheating. But this was from using a car charger that was not meant for the exact phone model.
I picked up a $0.98 charger from amazon and no more overheating issues when charging in my car. When you charge with the wrong charger it will heat near 120 degrees.

X10 Didnt charge last night, but boiling hot!

Woke up this morning and phone was off and very very hot, screen was actually burning to touch and the battery the same. Just managing to get it to come on now by the looks of it. Anyone had this? always thought my battery could be the cause of random reboots as its always hot when the phone does it and goes on reboot cycle until i saw its a common type of hardware fault!

ok finally got it to boot turns out it has charged a bit its 61% wouldnt come on for ages though!
hmm...

Sounds like what happened to my old nokia 6280 many many years ago...
Might be a battery defect, I sent mine for servicing the last time and they said the battery was nearing the end of its usuable life lol.

its a replacement about 3 months ago - the phone! been stuck constant reooting for ages now, diong it now every 2min struggling to get stuff back on the phone after the update

Well there is not much other to do than send it back to repair.

I wouldn't mess around with it too much if i were you. When electronics fail to protect your lithium battery from overcharging or over-discharging, the battery will get very hot. At some point the battery can even get uncontrollably hot and explode. If it sometimes gets so hot then there is something wrong with the electronics to prevent this and you should send it back to a repair center.

Happened to me to but it was my fault left my phone charging under my pillow.

I think is a problem with the charger mine had the same issue like 3 times but we aware it hurted my screen.... It was not responding as good as before so i took it to my career and have a replacement of all... Phone, Battery and Charger...
Take care of it or you'll have the same problem as i did...
Jim

I had the same thing happen a few months ago and the phone ended up not booting anymore a couple of weeks later. Had it replaced and new x10 has been running great since then.
Sent from my X10i using XDA App

Yeah I've this issue before usually I manage to cool it down before it huts the phone, I don't know why this happends but it occours randomly. Any ideas??
Sent from my X10i using XDA App

all of you who are having issues it could be either:
1.Charger base(where you connect your USB in) has gone bad
2.Battery Defective(try getting access to another battery)
3.Software needs to be reflashed or there could be bad apps that uses power
4.Defective hardware and needs to be turned in for Warranty which im sure 100% of everyone on this forum has

I don't have warranty on my x10, it was a giveway present from someone who got it by a giveaway present from someone who works for SE.
So it's not 100%

ellokomen said:
I don't have warranty on my x10, it was a giveway present from someone who got it by a giveaway present from someone who works for SE.
So it's not 100%
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regardless though, shouldnt there be a warranty on it?

This happened to my X10i too.
It would charge for hours and gain like 1% and get extremely hot.
I let the battery go flat, then I took out the battery and waited for a few hours.
When I charged it afterwards, it worked fine afterwards, haven't had any other problems with it. =)

Yeah, I've had the same problem a time or two as well. I would send mine in for repair under warranty, but alas, my Digitizer is cracked. So they would probably deny me.

Dont think they would deny it they just wouldnt fux the digitizer. if there is a problem with their product which i think there is alot of hardware issues in a large number of x10s out there [rebooting / overheating constant like mine] they are legally going to have to replace/repair this

Well, its sworth a shot then I guess, Im having a TON of different hardware problems with this phone. Worst they can say is no, right?
Sorry to go off topic.

Often, while charging, if I access any apps, my phone goes to reboot cycle. Have also noticed that the battery gets hotter than usual during those times. Its a way too nagging problem in an otherwise good phone.
Sent from my X10i using XDA App

Pink line on screen

I left my phone on charge over night like I have done for the last year+ and woke up to a pink line down the screen just left to the battery sign. I've googled it and everyone says it's s common fault and needs a new lcd. Seeming as I press down on the front camera the line either gets pinker or disappears depending how hard I press. Theirs no physical damage to the screen not even a slightest scratch, the back on the other hand is a complete mess lol.
Is it a fault with the LCD or can I rip it apart and just reconnect the LCD? I've had the pink line for over a month.
If anyone else has this issue, has anyone else noticed the battery life is a lot less with the pink line...?
Thankyou

My phone has the same problem. It is a known issue. I am on Verizon and they are willing to CLNR replace it out of warranty. It must be affecting a lot of phones. The problem is, they a being very sketchy about the water indicator in the sim card slot. I am hesitant to send it in for fear it will incur a damaged device fee.
Edit: I am also having greatly reduced battery life...

nopick said:
My phone has the same problem. It is a known issue. I am on Verizon and they are willing to CLNR replace it out of warranty. It must be affecting a lot of phones. The problem is, they a being very sketchy about the water indicator in the sim card slot. I am hesitant to send it in for fear it will incur a damaged device fee.
Edit: I am also having greatly reduced battery life...
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Oh, thank got I'm not the only one with battery drain... what colour is the water indicator meant to be? I've jumped in swimming pools, ran it under water to clean it, spent like 10 mins in the sea then realized it was in my shorts along with my tobacco products and wallet. None of that never effected the phone.

The water indicator is supposed to be pink x on white background. After 5 or 6 phone calls, one trip to a Verizon store and one trip to the Samsung desk at Best Buy, It was determined my water indicator was not damaged and the pink line screen defect is covered under the $9/month Verizon insurance with no deductible. The new phone will be here today. Hopefully the battery issue is also resolved with the new phone.

After much hassle, my phone was replaced under insurance with no deductible since it was a defect and not due to damage. The pink line is gone and battery life is much improved.

nopick said:
After much hassle, my phone was replaced under insurance with no deductible since it was a defect and not due to damage. The pink line is gone and battery life is much improved.
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No wonder...
In Austria Samsung Service Center has the order that they have to replace the battery when they replace a display.

Try the flashing colour solutions
Try some pressure at Samsung logo
Try to get warranty fix by Samsung if your phone isn't damaged
Here is a video on how I permanently fixed mine
youtube.com/watch?v=dacCTRU6snY

I tried the *#0*# thing and the line gradually disappears from the left moving to the right
It has now changed position to the battery indicator

Swollen battery, how to change it?

Hi everyone, I've had this phone since the day it was released and it has never failed on me, and I've always charged it correctly not usin it while charging and not overchargin it and never letting it die from battery low
Anyways, recently I have noticed that the back of the phone is slightly bulging up, it's still veeery slightly and to be sure im not mistaken, i put ut on a flat surface and saw that the phone is standing on the center of its back. Where XPERIA is printed.
Is there a way i could change the battery myself at home? Or is it even easy to be done by a repair shop or not? There arent any Sony support centers in my country.
Btw, I havent noticed any changes to the routin batterylife of my device

Try this guide here:
https://www.ifixit.com/Guide/Sony+Xperia+X+Compact+Repairability+Assessment/79127
Kianush said:
Is there a way i could change the battery myself at home? Or is it even easy to be done by a repair shop or not? There arent any Sony support centers in my country.
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Assuming you can get access to the battery, when you get the battery out you will notice the plastic skin around the battery is bulging. Use a pin an pop it, then the gas stuck insde will escape. Then put back in your phone and your done.
I did this for my Xperia Z. No issues... good as new now.

i will try to do it, hopefully not exploding my phone or hand
the reason why im hesitating is that Ive heard that the NFC will most likely get damaged when trying to change battery