Related
Im currently using the imate rom 2.16.9.1.wwe Rom date 2/6/06 extrom version 0 2.16.9.101
It has been working fine for the past few weeks and the performane increase has been much better. I was also using the oush mail which also worked well. Then a few days ago I started to have a few problems with the phone, basically it would look as if it was working the lights flashing, however when I went to turn it on it wouldn’t turn on. The only way to resolve this si to soft reset the handset. This problem is now occuring on average 2 times a day! I havent even installed any new software!! Thwe only major incident before this started happening was I used skype twice! But havent used it since! I have also stopped push mail cause I thought this maybe the issue but it didn’t solve it!
Its so annoying cause I think the device is operating normally cause I see the flashing lights however it cant do anything cause it has frozen!
Any ideas???
I was thinking of going for a hard reset but if I restore my backup ive taken with spb will this not just reintroduce the problem?
just to add for further info i have no apps running and the
program memory is total - 44.01mb
in use 19.67mb and Free 24.34
thats after a soft reboot!!
This might be a really silly suggestion, so appologies if it is, but could it be just the backlight turned off for some reason so it looks like the device is off when it is actually on?
No, I don't think that it is the backlight as I am also now experiencing this same problem ... approx 1 - 2 time daily. You think that the phone is functioning until you try to use it. Only option is soft reset.
Any help on this would be appreciated.
no at present a soft reset is the only cure and even then it may occur again later on! Bluey HK are you using the same rom as me??? the imate one?
its done it twice already today and its only midday! the last time i was just browsing the web, closed the browser, then switched it off and then couldnt turn it back on! Do you think it may be a memory leakage issue????
This happened to me yesterday on my T-Mobile MDA. I am running the latest T-Mobile_RUU_Wizard_2210401_221_20710_ENG_US image from xelencin.
What appears to have triggered the problem for me was attempting to connect to T-Mobile's My Email app to download mailbox settings while the signal level is too low or intermittent (Wi-fi and Bluetooth were disabled).
The backlight would not turn on and I could observe the My Email app trying to access the server.
it sounds as though it may be a bug connected with a GPRS connection???
ahh its done it again, this time i wasnt doing anything just died! I think i am gonnna have to do a hard reset cause this is making the phone unuseable!
if i do a hard reset and then install a back up is there a high possibility that this will reintroduce the bug???
its not the backlight
my 8125 is having the same damn problem. its nto a backlight issue, as it just stalls, and the past 4 times its done it, i've just removed the battery and turned it back on as a soft reset wont work, and i can't it to react to any commands. this is either a software issue all our phones are dying. i was having this problem with summitter's previous 2.17 rom, then updated to the recent 2.17.11 aku 2.2 rom... thinking the upgraded rom is what it needed...NOPE... still crashed. almost all instances i believe are when the wifi connection was active. but i could be making that up, i'm positive on 3 occasions it was with a wifi connection active. but not too sure about the 4th.
this is making me insane, and we need to figure out whats up~!
to expound on the problem:
one time i was in the middle of checking voicemail, then tried to delete, but the screen wouldn't light up, and it wasn't responding to my option 7 to delete command. the other time was in the middle of a phone call. something's up....
i am having the same issue with my 9100, its running the latest offical rom, mine does it whenever it feels i dont believe it is wifi or gprs related as i have the problem at time when i have been using neither.
there does not appear to be a link to any software i am using either
any ideas?.
yea- i get the same sometimes, i go to take my phone out of standby and it wont do anything, the power button doesnt work- the light just flashes. sometimes it freezes on the today screen, the power button dont work or anything. really need to sort this!
any ideas? any1 else get this? its where u put ur MDA in standby, and next time u press power button 2 turn on nufin happens, but the leds still flash at the top!
yep i still get the problem! still no cure!
I have exactly the same problem... I just pick up my device from my pocket to use it, I press on the power button once but the device won't wake up from the standby mode. I wish someone can give us a cure.
Low Battery...
I had this happen to me once recently...for me it was becuase my battery was too low. Freaked me out, because everything looked good, but I would power on and get nothing! Right after it started it powered on for a sec then quit. I had to put it on the charger and leave it for a couple hours to get a good solid charge, then everything was fine. Hope this helps....
thanks for the response, unfortunately mine is definately not related to the battery charge!
mine hasnt done it in the last day, ive been leaving it a while before putting it into standby. i used to exit my app (messaging or whatever) and shut it off straightaway, but i give it a sec or 2 to make sure its all good
and its doin ok so far!
It all started when I upgraded to a new rom. So the first thing I did was ditch the rom and install a new rom. I was running Black 3.0.1 and now updated to Black Satin.
The time it takes to lock up seems to very. I have had times where I could leave it for 4hrs and then hit the power button and it comes to life, other times I can have it sit for 30mins and hit the power button only to find it won't wake up. When it is in its locked up state, it won't even receive calls. It just sits there with the top right led blinking green. Its really getting frustrating.
In order to get it to come back I have to push the reset button on the bottom of the phone with my stylus.
I have been reading as many "lock up" threads as I can on the forum and so far it seems that most are to do with Push Mail. Which I don't use.
Any suggestions will be much appreciated.
I dont know if its a ROM issue as my does this sometimes (dont know about incoming calls as i dont get that many anyway) I am on the stock T-Mobile rom
I dont use push mail either
doesn't happen much to me (now i said i bet it does it all the time )
I think it seems to do it when i havnt soft restarted it for a while, so it could be that the lock up is due to memory or something and it just needs a soft reset to clear it down
I also have this problem, only a soft reset makes the phone respond. This happens sometimes when the phone has only been reset an hour previously.
It also happened once during the night and caused my alarm to not go off, so I only made it to the office for 10:30!!
Did you guys find a solution or did the problem just go away?
bump
got the same problem.
For me the problem went away only after I installed a new radio and new rom. I honestly don't know what was causing the problem. But it went away and I am happy. There might have been an issue with an installed app, but I never did find any app that directly caused the issue.
So i've only had my mogul for 2 days now and so far there have been about 4 occasions where the phone was in standby and when i tried to bring it out of standby (by hitting the power button) nothing happens. The screen stays blank and no buttons work.
On one of those occasions the screen did pop up after a really long time (maybe 20-30 seconds) but still the buttons did not work.
Each time i've ended up having to soft reset the phone (using the pinhole button on the bottom.)
Is this a common/known issue and is there a fix? I've tried searching but haven't found quite what i'm looking for.
Did you buy the phone new or used?
Did you attempt to install any ROM upgrades or a new bootloader?
The Same Thing
I have that very same issue and my phone was brand new!
I have the same issue too. My phone is almost a year old. I flashed it with the Sprint 3.35 ROM and thats when I norticed it. I've never unlocked or put any cooked ROM on this particular phone.
Sometimes I have to tap the standby rapidly like about 10 times before it wakes up.
When I first purchased, same--solution
I was ready to return mine, but what fixed the problem for me was installing a task manager that really closes the programs when the "X" in the corner is tapped, your problem is most likely lack of memory. You have many programs open then activesync automatically starts up it drains memory so far the device locks up. There are many different task managers just do a forum search. Get rid of stock rom, it consumes too much ram as it is.
I have the XV6800 and my first phone had this issue. After removing all added software, still had issue. Did hard reset, and had to call Verizon to re-program the phone. Left phone as stock and still had issue. It seems as though it is a memory/bluetooth problem. Verizon swapped my phone for a new one and have not had problem since.
Now my work got me a XV6800 and am having the same problem with it. I am trying to get them to let me return the phone while within the first 30 days. Good luck and if you can, have your carrier swap your phone.
I had the same issue after putting the latest rom on..after a while it would seem to lock up alot as well. I just recently put on dcd's rom and it seems loads better now!
same thing happening with me. it only happens when i keep the phone on for like 2-3 days without a soft reset. then when i soft reset, it freezes at the windows mobile splash screen and the only way to fix it is by doing a soft reset while plugged in. i am using key's 1.3.1 rom
sorry, i completely forgot i made this thread. I've deduced what's causing the phone to hang in standby.
If i leave any java app running and let the phone go into standby for some time (atleast 10 minutes) then that's when it will have problem not coming back.
I've just made it a habbit of completely closing any java app before putting the phone down. Doesn't happen anymore.
I had this issue a while back but it was because I was low on memory after using the phone 3 days in a row.
Ever since then I soft reset once a day or once every other day.
Other then that the last time I had issues with my phone not getting out of standby was when I was using the stock rom and my alarm clock wouldn't go off because of some weird power settings.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
Does anyone elses G1 not wake up when Menu is pressed? Sometimes I have to press it like 6 times before the phone wakes up, does anyone know why?
Mine does this as well. I just thought it was learning from it's owner (I take more than 5-6 pokes to wake me up too).
My only guess is that something is running in the background in order to slow it down and the number of presses has little to do with it.
momentarylapseofreason said:
Mine does this as well. I just thought it was learning from it's owner (I take more than 5-6 pokes to wake me up too).
My only guess is that something is running in the background in order to slow it down and the number of presses has little to do with it.
Click to expand...
Click to collapse
Yea, i was thinkin the same, i should try runnin a ton of apps and find out if [email protected] the problem
mine does the same things sometimes. gets annoying at times. usually i just open and close the keyboard
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
brooklynite said:
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
Click to expand...
Click to collapse
Shop Savvy?
I also started having the wake up problem and quicker then normal battery drain. I have an ADP1 phone which I updated to 1.1 a few days before noticing issue
I think that the theory of something sucking clock cycles is a good one. I noticed my CPU Usage (when nothing was running other then System Monitor) went from 0-40% to 20-70%.
I couldn't be bothered with the finer points of troubleshooting, so I took the thermo-nuclear approach and did a factory wipe.
Just before the mystery CPU cycle and wake up issue, I hadn't installed any new apps, BUT I did update a bunch of existing apps. After the factory wipe, I left off installing the following list:
Watts
StreamFurious
DroidFTP
Telnet
e-VoiceRecorder
VoiceRecorder
Constitution
Barcode Scanner
Astro
RingDroid
SlovoEd Classic English Dictionary
Things are fine now.
both of my g1's do this, and have done this out of the box, anyone turn off there screen with the keyboard out, and then close the screen and the screen comes back on with the lock screen up and then having to turn the screen back off? annoying
try the swapper app?
or turn phone off and back on, it might becuase you are usingahome or openhome or dxtop or sweeterhome, these app may slow down the interface a bit, try downloading droid sans tweak lite and fool around with that..
goodluck i also get this sometimes
brooklynite said:
Mine recently started this, it must be something we downloaded, plus I have the following problems too, they all started at the same time:
1) When someone calls, the screen stay blank for a while so the phone rings but the screen is off so I dont see whos calling
2) The background keeps changing back to the original blue picture thing
3) The WiFi keeps turning off and drians the battery, nothing I do stops it from turning on. I have all sorts of software running, I even ask Locale to turn it off if its between 12.01am to 11pm and still WiFi keeps poping up.
4) Battery drains FAST lately.
I uninstalled a long list of software and problem is not solved.
Brooklynite!
Click to expand...
Click to collapse
I'm having same issue as the OP and issued #1, 3 and 4 from the above post.
Hmm, im not experiencing any of the above posted issues, it may be a particular app that u have installed. I only have the wakeup issue sometimes, most likely when the phone is running slow from the browser or another memory draining app, but no app in particular.
Hmm, when mine fails to wake up, I never waited long enough for it to come back, just reseated the battery for a reboot.
Of the other problems, I have the "screen-black-for-a-few-before-caller-picture-shows-up" issue.
JayBachatero said:
I'm having same issue as the OP and issued #1, 3 and 4 from the above post.
Click to expand...
Click to collapse
what firmware do you have?
btw, dont count on Locale to turn off your stuff all the time, its not very accurate imo, at times its great, but thanks to the crappy g1 battery, they have a choice, constantly check time/location/.ect and drain the battery in a hour flat, or periodically check it and reduce battery drain, do you have any wifi programs that keep wifi on when phone sleeps (such as wifi lock and so on)? if so use the program on the market that writes up a log of its actions and see if its acting up
as for #1 (sorry im unorganized) my phone does that too, i believe its because i have 2 programs that run when the phone rings, let alone im sure locale is checking to see who is coming since thats a condition, which would make 3, and then i have a mp3 that plays when the phone rings, and i have a class 4 sd card (i know, i know), the way that programs work is that it has to go line by line of the code, if it is slowed down, or it has to execute other items before continuing that are slow to execute, than everything has a delay, but yeah from time to time i have this issue, phoneplus was a program that made me miss a few calls (1/4th of the time)
i think 3 and 4 are directly related, could be wrong
I was having the same problem right after I installed the app "Contact Owner"
No amount of reboots fixed the problem. Uninstalled and everything was back to normal.
@wootroot - I have stock RC30. Haven't rooted yet.
JayBachatero said:
@wootroot - I have stock RC30. Haven't rooted yet.
Click to expand...
Click to collapse
consider upgrading to the rc33 ota update yet? i had better battery life (and my battery didnt get as hot) when i used rc33
also, if youve had your phone since it first came out (rc19 i believe) and your battery used to get very hot, you might of damaged some of the cells (especially of the battery has expanded), if this is the case simply call tmobile and tell them that your noticing even after wiping the phone that your battery life is lasting shorter and shorted, even with out any programs installed from the market, i even went as far as to say that i made sure wifi was off, only 2g was on, gps was off, screen was dimmed, timeout set at 30 secs, and im still only getting a hour of life (none of which is true but it got through all the "well how about trying this and calling back if you still have a problem" bs, with the ota rc33 and the new battery, i noticed a pretty good difference
I have a modified version of this "doesnt always wake up". The phone is less than 24 hours old, it was a refurb they sent me for the last one that went dead. I used it with the rc33 it came with and found the problem, then figured it was hosed so i rooted and installed 3 of the versions of cupcake (The Dude, JF, and Haykuro) to see if they all had the issue- they do. Here is a video, hope you can see the attempted keypresses. There will be lines that appear, like the screen is broke..then, they will go away. Sometimes it takes 5 minutes to get the phone to turn on, however if I leave it on (never goes to sleep) it works flawlessly.
http://www.youtube.com/watch?v=ecQo2Ly2WUM
I get this all the time also...
Uninstalling dxTop doesn't change anything for me...it still acts the same...
I also get the problem that when someone calls me the screen stays blank for about 5 seconds and I can't tell who calling...
wake up issue
I am experiencing the same problem, with a brand new warranty replaced G1, what happens is when the phone goes to sleep it completely locks up, when I try to wake it up via menu, it does not wake. Plugging the phone in and trying ddms or adb does not work, ddms shows the phone as offline, also the device seems to get really hot when this happens, sometimes Call + Menu + Power resets it, and sometimes I have to pull the battery.
I think this may have to do with wifi turned on. Because when the screen goes off your phone switches wifi off and goes to 3G as default setting.
I think we should try leaving wifi on all the time and see if that solves the issue, im about to try that now.
It seems this is a known issue over at tmo forums
A couple questions:
When this happens to you guys is wifi enabled and connected when the phone is shut off?
What Rom, SPL, and Radio is installed?
I noticed this didnt happen to me until I enabled wifi, maybe I didnt wait long enough because its completely random, please send back your results
defcon
Hello
My HD2 Worked well for a long time, but now everytime I press the "sleep" key it turns off for half a second then turns back on and proudly displays the lockscreen without me pressing anything. There is no way to turn the screen off and go in standby mode anymore.
Obviously the battery drains so much faster from not being able to have the screen off and this silly problem actually makes the phone unusable
I flashed a few roms using HardSPL and now HSPL2. I'm currently running Artemis 11.0, the problem appeared may days after flashing while using Artemis ROM 9.0. A hard reset seemed to fix it but the problem reappeared. Today flashing 11.0 only solved the problem at first boot.
Anyone had that before? Not sure if it's software/rom related or not anymore. HELP
As far as Ive seen, its only you an me who have had this problem so far.
Honestly, Im relieved to see someone else with this problem.
I had exactly as you described, but using Axlor roms.
It worked fine for 1/2months, then all of a suddon the screen backlight wouldnt go off, but a reset fixed it.
But it got worse and worse.
Now nothing will work...
Ive taken everything back to stock, and i mean EVERYTHING! Not a single app installed.
And I still have this problem. I've tried it all.
I think its a warrenty job....
EDIT:
I also noticed the backlight will go off fine when the phone is charging, is that the same for you?
I just sent the phone off to Tmob today, to see if they can fix/replace it.
I'll keep you informed.
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
I experienced this issue when I minimised a game called virtual pool. Closing it in task manager would then allow me to permanently make the phone sleep.
samsamuel said:
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
Click to expand...
Click to collapse
How come Ive still got the problem after reflashing several times and taking everything back to exactly as it came from the box?
flannco said:
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
Click to expand...
Click to collapse
I too have had the navi panel problem.
Im praying they fix mine under warrenty
Yes the problem is exactly what you describe, hard reset and flashing to a stock rom doesn t fix it with no programm running in the background
Navipanel seems to be on randomly sometimes so can I guess it could be related.
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Considering sending it for warranty now.
Thanks for replies! If anybody knows more let us know
Update re standby problem
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
flannco said:
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
Click to expand...
Click to collapse
I have a feeling mines going to come back from tmob in the same state i sent it in...
What other options do with have if they sent it back without fixing it?
any info? I still have not had mine back.
bump... any more infos on this?
CrocMonsieur said:
bump... any more infos on this?
Click to expand...
Click to collapse
Ive noticed allot more people getting this problem. So its not only us.
Tmob are replacing mine, so Im guessing its out of our control now.
did any of you guys try performing a task 29 in between flashing roms? it may help
Audio Oblivion said:
did any of you guys try performing a task 29 in between flashing roms? it may help
Click to expand...
Click to collapse
Actually no, I overlooked it.
Probably would have been a good idea
Prehaps thats worth a try Mr Opr
CrocMonsieur said:
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Click to expand...
Click to collapse
Thanks for this workaround. Now with the urgency gone hopefully somebody finds a lasting solution without the need of sending it in..
I have same problem guys after 4 months using. ...and my HD2 is unusable with no standby. I mean battery gets weak during 2-3 hours. Whats your guess guys is it software problem. Cause Im afraid of this is hardware prob because after reset goes my device in wrong state.
Help!
Sadly I'm running into this same error with my t-mobile hd2....getting serious power drain...can anyone confirm if the task 29 helped at all? Mine won't stay off for more than 30 seconds.
** Found out the google easy sms beta app I was running had a service which was causing the app to come out of standby...uninstalling this app cured the problem.
For me, it was a sd slot problem. When i removed the sd card, phone always waked up after 0.5 seconds, and card was detected as bad.
Now the SD slot was changed (under guarranty) and it work fine, no wake up if sd slot is empty.
Any update on this? My HD2 starting doing this today as well
And I have no usb cable at work to 'trick' it. The only option is to pull the battery which I don't want to do. This is ridiculous. Am I going to have to hard-reset the damn thing to fix it?
FYI I didn't do *ANYTHING* to my phone in a couple of weeks (no new apps, etc.) and it started doing this out of the blue.
You hit the red 'end call' button and it goes black..then comes right back on.
The odd thing is it *thinks* its plugged in because the only screen setting I can get it to acknoweldge is the 'backlight level when charging'. So somehow my phone thinks its plugged in even though my only usb cable is back home.
Grrr. No registry tweaks or temp files I can delete to reset this behavior?