I've done the upgrade and all goes well but now my P3600 doesn't find anymore the 3G Umts net of TIM Italy. Edge band is at full signal but it can't find TIM even forcing in the settings in Umts.
Anyone is experiencing this problem or a weaker UMTS reception after the Rom upgrade?.
Thanks in advance for replies.
Ciao Olaf
Hi,
I have Wind ITA but even with the original ROM or with the new upgrade 3G is not working since a few weeks...
It gets disconnected, or even connected drops calls, you cannot even make a call...
I don't think this is related to phone firmware as I've tried my sim card inside another phone and it was not working again in the 3G mode..
It's a very strange issue, seems not related to firmwares...but seems a general problem (at least for me)
I'm very happy with Edge mode!
My P3600 with a 3 sim has no problems but with the tim one yes.
My Tim sim in a Nokia 6630 phone works flawlessly in Umts.
I'm also happy with edge mode but a few weeks ago I had also Umts working.
Thanks for the reply
Ciao Olaf
I have searched this forum for 3 weeks now but have not found an answer to my problem.... forgive me if it is here somewhere.
I have a pola200 running the official O2 WM6.1 ROM including the 1.59.42.15 radio. I have a vodafone SIM with full data enabled and am certain the internet settings are correct. I know the SIM works as I have tried it in another phone.
However, I can only connect to GPRS when using GSM as the band setting on the phone. As soon as I select Auto as the band setting and try to connect a data or voice call the signal drops and the connection fails.
I know that the phone is picking up a HSPDA or 3G signal as the icon changes but as soon as I try to connect to the internet or make a voice call I get a Dialed: internet -
I have tried all available Polaris radio ROMs and also tried loading udK's Diamond R8 ROM as I thought O2 may have loaded something to stop it working. Nothing has worked.
Any ideas?
Simple question, you probably have but, have you run the Connection Wizard and is the SIM card 3G compatible because my Vodafone SIM card isn't.
I have run the connection wizard and the SIM is certainly 3G compatible - it works in other 3G phones.
Hmm, then I'm stumped. Sorry I can't be of help.
Hi,
If your polaris having radio problem after flashing with any custom ROM (or even default) and setting the radio to Murata radio, then you can try the following solution.
The problem may include:
- you have strong GSM signal but you cannot make a call ( for example 1 success out of 10 trials)
- you cannot receive any call (dropping call) not on purpose.
- The battery power drains quickly (..few hours till a half day.)
- The GSM signal is not stabile (strong but kept frequently searching again for signal).
I have tried many ways, from flashing to original ROM and set to any Murata radios, but the problem still presists. Then I did the following.
1. Flash the polaris with any original ROM
2. Flash the polaris radio with the latest official radio version ( I just used the one that included with the official rom that I downloaded from http://www.htc.com/www/SupportDownload.aspx?p_id=59&cat=2&dl_id=113)
3. When the phone is ready, go to the setting, the phone, and then the service. From there you will have two questions, then select the first question, and choose GSM instead of auto, leave the second question intact i.e. "auto".
4. Your phone will reset its GSM connection, and then just wait. It will display "G" next to the reception bar. Then you can test by making a call or receiving a call.
5. If you still have problem, try to disable the HSPDA or any 3G services.
In my case I have T-mobile, where in Europe it is claimed to work perfectly. Learning from IPhone 3g problem in US, where Apple and T-Mobile tried to blame each other, and looking back to "poor HTC support" I could suspect that HTC has not provided the (old) Polaris with "the right" 3G driver.
I hope it helps. Let me know.
Jagoan said:
Hi,
1. Flash the polaris with any original ROM
2. Flash the polaris radio with the latest official radio version ( I just used the one that included with the official rom that I downloaded from http://www.htc.com/www/SupportDownload.aspx?p_id=59&cat=2&dl_id=113)
3. When the phone is ready, go to the setting, the phone, and then the service. From there you will have two questions, then select the first question, and choose GSM instead of auto, leave the second question intact i.e. "auto".
4. Your phone will reset its GSM connection, and then just wait. It will display "G" next to the reception bar. Then you can test by making a call or receiving a call.
5. If you still have problem, try to disable the HSPDA or any 3G services.
Click to expand...
Click to collapse
I'm sorry I do not quite understand here ...flash official ROM and official radio? then what? can I then flash any cooked ROM? or ported radio from other device? Thanks.
i have an official rom 1.40.466.1 WWE with Radio rom 1.58.25.21 and also i had this radio and low signal problem since i got the phone, never had a good signal at home.
tried to set the band in phone settings to GSM as you said not AUTO and it worked like a charm. thanks a lot
Hi Deepthroat,
I just did it with the official ROM, (ROM version 3.13.405.0 WWE, Radio version 1.59.42.15). However, some reactions confirm that it also works for any custom ROM and Murata-radio. Honestly, I have not tried to any other combination, just give it a try on your current configuration.
Thus, you can skip step 1 and step 2. Just minor correction on step 3, you go to Settings, choose Phone, and choose tab Band (not service as previously posted), choose "GSM" on the "Select your network type", and leave "Auto" for the "Select your GSM/UMTS band" and finally OK.
In my case, now I still have my polaris battery fairly full even after one day. Before the battery already dropped to 50% or less in after one day.
Please confirm if it works, you will save a lot of desperate polaris owners....
thanks
I can confirm the band tab change: network type from auto to gsm and gsm/umts to umts 900+1200 + gsm 900+1800 as a solution to battery drain and poor signal related problems as written on the first post.
I'm using gullum's latest rom TF2D III with the latest radio rom 1.59.44.02.
My reception is excellent, GPS works good and battery drain is not dreadful.
About the fact that 3G is letting the battery drain very quickly.
This is not a problem, but it's just the way 3G works. 3G just requires more battery power to function.
JeFFJuH said:
About the fact that 3G is letting the battery drain very quickly.
This is not a problem, but it's just the way 3G works. 3G just requires more battery power to function.
Click to expand...
Click to collapse
I stand corrected, however I was referring to users who do not take advantage of 3G capabilities.
Jagoan said:
5. If you still have problem, try to disable the HSPDA or any 3G services.
In my case I have T-mobile, where in Europe it is claimed to work perfectly. Learning from IPhone 3g problem in US, where Apple and T-Mobile tried to blame each other, and looking back to "poor HTC support" I could suspect that HTC has not provided the (old) Polaris with "the right" 3G driver.
I hope it helps. Let me know.
Click to expand...
Click to collapse
It means that we can't use HTC cruise/polaris for video call ??
I bought the polaris at vietnam and then I used it at Indonesia using Telkomsel as carrier. before I have bad signal also after upgraded the rom to the 6.1 it became good reception for GSM connection but when I need to use the 3G/HSDPA connection there is no signal. (using Band selection )
I already upgraded the RADIO to 1.59.44.02 and the problem still the same..
could anyone help to give info how to activate the 3g connection ?
thx
JEfri
spektrumxdadevelopers said:
It means that we can't use HTC cruise/polaris for video call ??
I bought the polaris at vietnam and then I used it at Indonesia using Telkomsel as carrier. before I have bad signal also after upgraded the rom to the 6.1 it became good reception for GSM connection but when I need to use the 3G/HSDPA connection there is no signal. (using Band selection )
I already upgraded the RADIO to 1.59.44.02 and the problem still the same..
could anyone help to give info how to activate the 3g connection ?
thx
JEfri
Click to expand...
Click to collapse
As I understood, Telkomsel Indonesia has a deal with Siemens to implement 3G/W-CDMA(or popular with UMTS) but not yet HSPDA (http://www.thejakartapost.com/news/...n-contract-set-3gwcdma-network-telkomsel.html). The 3G/ HSPDA allows networks based on UMTS to have higher data transfer speeds and capacity, however not all countries have implemented it (this is commonly termed as 3.5G network). So I guess in that case, you should set the band setting tab, Networktype to "GSM" and Select your GSM/UMTS band to the one suitable to your operator.
The problem with current polaris radio is that it is still not efficient to distinguish GSM and W-CDMA networks that leads to many side-problems (stability, quick battery drain, not working camera and etc). Though, I have not tried, some of friends claimed that polaris can support perfectly video call. So you have to work hard to find the right setting for your net. provider.
goodlucks
Jagoan said:
Hi Deepthroat,
Thus, you can skip step 1 and step 2. Just minor correction on step 3, you go to Settings, choose Phone, and choose tab Band (not service as previously posted), choose "GSM" on the "Select your network type", and leave "Auto" for the "Select your GSM/UMTS band" and finally OK.
In my case, now I still have my polaris battery fairly full even after one day. Before the battery already dropped to 50% or less in after one day.
Please confirm if it works, you will save a lot of desperate polaris owners....
thanks
Click to expand...
Click to collapse
Oh ok, now I understand the relation between the battery drain and GSM band selection mode. I will try it Thanks for sharing with us.
Jagoan said:
The problem with current polaris radio is that it is still not efficient to distinguish GSM and W-CDMA networks that leads to many side-problems (stability, quick battery drain, not working camera and etc). Though, I have not tried, some of friends claimed that polaris can support perfectly video call. So you have to work hard to find the right setting for your net.
Click to expand...
Click to collapse
thanks for quick answer..
Actually I just want to use video call. Oh...very sad to hear that..
so do you think it's the polaris inherent problem that we can't do anything..?
I just try all setting..and I try also other operator like Indosat and proxl and the problem is same.
When I set the Band selection to W-CDMa or auto, sometimes After soft reset, polaris detect the 3G network but in 3 second dismiss and change to GSM network in most of the time just no signal.
everything is ok when I select the GSM only.
so no other option ?
thanks
spektrumxdadevelopers said:
so do you think it's the polaris inherent problem that we can't do anything..?
I just try all setting..and I try also other operator like Indosat and proxl and the problem is same.
When I set the Band selection to W-CDMa or auto, sometimes After soft reset, polaris detect the 3G network but in 3 second dismiss and change to GSM network in most of the time just no signal.
everything is ok when I select the GSM only.
so no other option ?
thanks
Click to expand...
Click to collapse
If I were you, I will do the following:
Telkomsel requireshttp://www.telkomsel.com/web/info_3g, in Indonesian)
1. your phone is 3g (fulfilled by polaris)
2. You have registered to 3g service
3. You are in the area where 3g is supported
4. You have sufficient 3g signal.
In addition, Telkomsel uses 3G / UMTS / WCDMA / 2100 MHz. So if you have met the requirements, just set "GSM" and "GSM+UMTS 2100" in your polaris band tab (phone setting) and don't forget to enable the HSPDA in connection tab. If it does not work, reflash your radio rom to latest official release:1.59.42.15.
If it still does not work try to use 3g service in another supported handset (nokia or ericsson), if it works then it is the time to sell your polaris (just kidding!!!).
goodluck!!
spektrumxdadevelopers said:
so do you think it's the polaris inherent problem that we can't do anything..?
I just try all setting..and I try also other operator like Indosat and proxl and the problem is same.
When I set the Band selection to W-CDMa or auto, sometimes After soft reset, polaris detect the 3G network but in 3 second dismiss and change to GSM network in most of the time just no signal.
everything is ok when I select the GSM only.
so no other option ?
thanks
Click to expand...
Click to collapse
If I were you, I will do the following:
Telkomsel requireshttp://www.telkomsel.com/web/info_3g, in Indonesian)
1. your phone is 3g (fulfilled by polaris)
2. You have registered to 3g service
3. You are in the area where 3g is supported
4. You have sufficient 3g signal.
In addition, Telkomsel uses 3G / UMTS / WCDMA / 2100 MHz. So if you have met the requirements, just set "GSM" and "GSM+UMTS 2100" in your polaris band tab (phone setting) and don't forget to enable the HSPDA in connection tab. If it does not work, reflash your radio rom to latest official release:1.59.42.15.
If it still does not work try to use 3g service in another supported handset (nokia or ericsson), if it works then it is the time to sell your polaris (just kidding!!!).
goodluck!!
Jagoan said:
if it works then it is the time to sell your polaris (just kidding!!!).
goodluck!!
Click to expand...
Click to collapse
I already all of your suggestion before you mention that... my cruise radio rom already upgraded to what you suggested...
oh sad... I should sell it ...
Can any one give me a direct link for that update ,
as when i enter my mobile S/N on download page it says that
Sorry, this software download is not suitable for your device.
plz help me am suffering from that problem
engmazen said:
can any one give me a direct link for that update ,
as when i enter my mobile s/n on download page it says that
sorry, this software download is not suitable for your device.
Plz help me am suffering from that problem
Click to expand...
Click to collapse
exactly the same here,, this is so frustrating
Here's what you guys are looking for.
WorldWideEnglish (405) WWE:
http://dl.htc.com/downloadfiles/Rom....0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe
Just tried this method and still am having horrid reception in Canada here under Rogers.
Hi I would like you to help me with my network settings.
I'm from Mexico city and I bought a HTC Blackstone few days ago. First of all let me tell you that in my country we don't have a provider for HTC phones, we just have some of them but the old ones. So I bough my Blackstone from a US online-store.
I did Hard SPL on my phone and installed Laurentius26 "L26_THDV5" ROM. After that I took some time to configure the network settings from my country and everything was ok. But my problem is that my Blackstone is not working on 3G mode, it's using EDGE. Actually I don't know how far the differences are, but I can feel that it's slower with Youtube or Internet than my previous phone (a Nokia N75). I don't know if I changed something with the new ROM or if there is some way to fix it and work on 3G mode because actually I'm paying that service with my provider (Telcel).
Please, could someone help me with it?
The Nokia N75 supports the 850MHz / 1900MHz 3G bands.
The HTC Touch HD supports the 900MHz / 2100MHz 3G bands.
Depending on your provider you will not have 3G at all.
are you sure ?
I've started a thread about this:
http://forum.xda-developers.com/showthread.php?t=477426
in the menu: phone - options - BAND
which options are present?
I just bought an hd from a store in canada but used (demo)
cid=htc_001 0
1.14.405.0 (21010) wwe
10/20/08
radio 1.09.25.14
prot = 52.49a.25.26u
blac100 32M spl-1.14.olinex. microp-blackstone (led)v6
cannot seem to register on the gsm network.
fido gsm is 850-1900.
I know g3 wont work but gsm should and is not.
try changing the radio, check the wiki, might end up being a bit of trial & error. You could also try going back to a stock rom first.
thanks i may try the radio.
I think my rom is a stock one?
No one here using fido?
I was able to register onto the network when hard reseting with the sim in the phone...
took a long time to get a signal...
signal was there, gprs icon was on... but wsn't able to receive calls or make calls.
When calling my cell, i got the answering system.
how to be sure it is not locked?
Still cannot make or receive calls
flashed with RUU_BlackStone_HKCSL_WWE_1[1].19.831.0_Radio_52.49a.25.26_1.09.25.14_Ship.exe. Still same radio as before.
now registers fast in network
gets signal and Edge icons but cannot make or receive calls - no line...
could it be it is not unlocked?
They told me it was...
how to be sure?
changed the sim card to a newer one made after 3G introduction and it now works.
ecb5 said:
changed the sim card to a newer one made after 3G introduction and it now works.
Click to expand...
Click to collapse
But only works when the network icon is G. It doesn't when icon is E.
Here in Canada the phone's 3G capabilities are not used.
When i am somewhere where the network icon is E, i got a signal icon but no line. I cannot make or receive calls
Anyone has seen this.
Phone band and network are in Automatic... if i try to asiggn a band and network manually...same problem.
it honestly sounds to me like something is damaged with the phone, i think you should see if there is an HTC partner in Canada, and check to see if maybe the device is under warranty and can be repaired.
Im in Canada with rogers and have no problem making or receiving calls with my hd. 3G dont seem to work though
well it seems it is a known issue
http://forum.xda-developers.com/showthread.php?t=476139&highlight=edge+gprs+drop
mine has also a SN beginning with HT845 as many faulty devices have.
My problems is i have olinex 1.14 on it
I have a Touch HD too and works fine with Fido here in Canada.
I used the factory rom for about a week then used the custom rom.
have tried several roms and they all worked on my HD with the fido network.
the only thing is i have the roaming icon on all the time, but luckily i dont get charged roaming once i'm in my local area.
Dont know why you are having problems with yours, but like someone said i'm also guessing there may be something wroong with your handset.
try taking it to a repair shop (HTC authorized at least) and see what they also say.
best of luck
HTC Touch HD with Fido
I have also bought touch HD and having same issue, I can dial and recieve calls while I am outside but when I am any where inside I can not recieve or call any one from HD, I think touch hd that I have has 900 frequency that is why I am having issue, Fido and Rogers works good on 850 frequency. Does any one know how can I solve this problem
As I said before I have touch HD with rogers network. I have no problem recieving or making calls even indoors. I bought mine at pacific mall a year ago
Only HTC Touch HD T8285 will work on Fido/Rogers/Bell/Telus 3G network.
I think you have T8282 and this is the reason that you cannot get 3G or H icon on the top bar.
I have T8285 and it works fine on Fido 3G network It show 3G and H on the top bar.
no matter you do (like flashing radio or rom) it will not chnage the UMTS signal. It is hardware related.