Won't Charge - Mogul, XV6800 General

Hey all, I'm a vogue user myself, but my little brother has a mogul and has a problem with that mogul....
Recently, it just will not charge, and wont recognize being plugged into a usb port. i have tried a few things but...im not really sure what i can try. we have tried resetting, hard resetting, and sticking it in the b/l but with no success...any ideas anyone?
any help would be greatly appreciated, thx.
ps. the charging LED never comes on either...but the led does/will work. we have tried plugging into ac as well as usb, both with nothing. the b/l does not recognize being plugged into usb.
sorry if this has been posted about before, i ran a few quick searches but...came up empty.
he also says that he has not recently dropped it or gotten it wet or anything of the kind. there is nothing stuck/jammed into the port and the pins look to be fine under a crappy magnifying glass....?
thx.

Related

Battery charging and connection problem, any ideas?

Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.
Very weird. I would definately advise you to send it in for repair. I haven't heard of anything like this before :O.
Good luck!
ICe051 said:
Hello,
I have strange problem, since today I cannot charge my HD while its being on, when I plug in usb charger nothing happens, i tried charging through PC usb port, and nothing happens.
I cannot even establish connection with a pc, don't get 3 choice menu (active sync, hdd, and nothing) on HD when usb is plugged in.
I suspected that the usb port is defected, but when the unit is switched off, it's charging even though there is no amber led on.
It has original rom and radio in it...
Did anybody had similar problem? The phone is under warranty, should I send it for repair?
Thanks in advance.
Click to expand...
Click to collapse
Hi, I got the exactly same issue as you described today. Have you got it fixed?
Looking forward to your response.
Thanks,
This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search
crajee said:
This has already been discussed:
Battery Not Charging
1.Hard Reset after backing up data.
2.Check if SPL/ROM mismatch - if U flashed a custom ROM or SPL.
3.Short circuiting pins in battery compartment of HD after disconnecting of power/USB and removing battery. (Don't short the battery - it may explode).
Try the solutions, if it doesn't work then go for warranty.
Too many ppl seem to have this problem and no one uses search
Click to expand...
Click to collapse
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.
frankw45 said:
I did search it before and got 8-9 pages of results. I tried all the approaches but none could fix it. This guy described the exactly the same symptom I have so I really wanted to know how he ended up doing with the issue before I sent it off for warranty.
The problem right now is really on the USB connection, even in the boot loader mode, it couldn't recognize the USB but it could do it just one day before.
Thanks for your reply. I appreciate if you could have some new ideas for me to try.
Click to expand...
Click to collapse
Have you tried updating your USB drivers?
Have you tried different usb cables?
Some of my usb cables no longer works. I believe my mini usb connector have become slightly looser and I have experienced a cable will charge the phone but won't come up with any options.
Wotth a shot.
The USB driver seems ok since I used the USB connection to flash ROMs and SPLs the day before without any problem.
As for the cables, I tried 5 or 6 total including the stock one but it didn't help.
As stated before, the only time the phone is charging is when I turn it off completely and it charges fairly quickly. However, the bottom (close to the USB end) part of the phone is very hot during the charge. If I turn it on or put it in standby mode, there is no charge or ActiveSync activity.
I have a similar problem.. My phone charges when I plug it in. But I am not presented with any options and ActiveSync doesn´t recognise the device..
same problem here
I am in the same situation. I flashed back the stock ROM, but with no USB, I am unable to put 6.5 back on....any advice is appreciated.
I sent the bad phone (Telstra T8285) back to the seller (an AUS ebayer) and he nicely sent me back a new phone but the story didn't end here. The second phone worked for one day until I plugged in my usb universal car charger. Damn, the exactly same problem happened again at the very moment I pushed in the usb connector. Now I know what the issue has been. I frankly told the seller what happened and he told me what their repair guy found about my first phone, that the fault was from reverse polarity of power supply. I was very surprised because I have been using the same car charger for my previous 3 PDA phones w/o any issues and it's still working for those devices. What's special about the Touch HD?! Does USB have different polarity specs?
Anyhow the seller said he can replace it again but I need to pay the return shipping this time.
What is baffling me is that the phone can still charge when it's off completely but can't when it's on. Does it look like hardware or software problem? Also the USB can't be recognized in the bootloader mode but it could before being faulted by the charger. Does anyone have experience on faulted connector and is there a fix besides replacing the entire motherboard?
Your help and suggestion is much appreciated. Thanks!
The Advanced config Utility has an option for "USB Charging" maybe you could install it and see if the option says yes?
also me... now i figured out what the real problem
i used my old miniusb car charger about one full day before and the same problem start with me with slight different which is charge if i keep it plug in long time...(start charging after 5 min.)
i'm really lucky by not completly dameged
this issued must be listed and get real answer from HTC compeny if the mini usb for hd is different

Omnia 7 USB Problem

Recently I've been getting these "USB Malfunctioned" errors in Windows whenever I connect my phone to my computer. It was working fine a few days ago. I've tried disabling USB devices and resetting my computer but it fails to recognize the device. What could be wrong? I've tried replacing the USB cable and I'm running Windows 7. The phone is charging fine so I doubt it's a hardware fault. What do you guys think?
I had the same problem. I bought a new USB Micro USB-B Cabel.
Then it was all fine, no errors, no problems.
But I've tried another USB cable so what could the problem possibly be?
Could be your USB jack in the computer, happens to me. I have to unplug the cable, turn off the phone, then back on, and then plug the cable in and the computer.
The jack isn't so tight on my motherboard so if I move the phone while it's plugged in, it does a quick unplug, plug in, and that causes the problem for me.
It pisses me off cause it could totally f' up an update.
I've tried all the USB ports on my laptop, everything else works fine so it's not that.
Bump, some help would be good.
Bump, guys ._.
R3Z0N said:
Bump, guys ._.
Click to expand...
Click to collapse
Well, I know precious little about stuff like this, but once you've exhausted all other possibilities it might be time for a hard reset and if that doesn't bring a cure, back to the shop, waving your warranty thingy.
Good luck!
Jab Roelof
I've got the same issue..anyone have any luck recently?
Try it on another computer, hard reset, if that doesn't work, contact Samsung for a replacement or repair.

Charging problems - only charging over USB

Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?
colli666 said:
Hi there,
I have a big problem with charging my Galaxy S4. It only charges with my notebook USB Port, my AC-adapter does not work.
In the battery menu I can see that AC is connected, when I plug my adapter in. But charging does not work with my device.
Over USB I can charge slowly. This isn't a software problem, I have done some resets and firmware changes since the problem.
Maybe my phone got a little bit wet earlier. Could this be the problem? Can I fix this with changing the USB port part of the hardware?
Click to expand...
Click to collapse
Already Tried to replace the charging cable?
Androiders96 said:
Already Tried to replace the charging cable?
Click to expand...
Click to collapse
Yes, I tried another cable but had no success
I dunno if I can ask it here, but i don't charge over usb, i mean it just "hold" the power level for me. Is that normal ?
Is your AC outlet working ?
Having issue where S4 only charges with USB and vibrates when using AC charger
I've been having some issues with my S4. I did recently get it a little wet, but it's working fine in all cases except charging. I have my phone next to my bed charging every night. I noticed it was dead one morning, but I figured I didn't connect the charger properly. The next night I noticed it was vibrating every 5 seconds or so, but the phone had turned off due to a low battery. Very strange behavior.
I realized that it would start charging, but it would stop between 1-3 minutes. The the phone would vibrate and not charge.
I've ready MANY posts from others with the same issue and someone mentioned their phone charges over USB. Seemed odd, but I tried it and voila, my phone charged perfectly. I have many samsung cables, none of which work. It's definitely not the cable. I can plug a samsung cable into my phone connected to AC and it doesn't work. I pull the USB portion out of the AC charger and plug into a computer and it immediately and consistently charges. The battery holds its charge as expected, so it doesn't appear to be a battery issue.
I've tried the developer mode options - no luck.
I've tried bending the charging prong - no luck.
I've tried blowing out the charging port with compressed air - no luck.
I recently got an update pushed to my phone (Sprint), but I don't think it was happening right after the update. Seems like a likely software issue.
I did get my phone a little wet recently, actually it was my young children throwing water at me.
I've read so many posts and nobody seems to have a good answer for this issue. Any suggestions are appreciated.

Help! Lg G2 wont charge or hook up to computer

Hello Forum,
I have a problem with my G2. It has been a great phone for a couple of years and then one day, I get the "non compatible phone charger" message and it wont charge. I verified the charger works by plugging in another phone. When I hooked it up to my computer, I get USB not recognized. Verizon suggested doing a factory reset, which I did and it didnt change the problem. The next step was to change the charging port board, and it still didnt fix the problem. Anybody got any ideas?
Thank you in advance.

Charging extremely slow via USB not AC

A few days ago, my phone started charging very slowly. Fast charging wouldn't work. When I went into settings/battery, it says "charging via USB" instead of "charging via AC". I also have no fast charging, regardless of whether I play with the settings. I also have no OTG and my computer won't recognize my phone. I've scoured forums and found no credible answers. I have replaced my cables and brick, and I have tried it with my S6 and they work fine. I'm going to try a factory reset. Is anyone else experiencing this? And any suggestions?
abdullaha said:
A few days ago, my phone started charging very slowly. Fast charging wouldn't work. When I went into settings/battery, it says "charging via USB" instead of "charging via AC". I also have no fast charging, regardless of whether I play with the settings. I also have no OTG and my computer won't recognize my phone. I've scoured forums and found no credible answers. I have replaced my cables and brick, and I have tried it with my S6 and they work fine. I'm going to try a factory reset. Is anyone else experiencing this? And any suggestions?
Click to expand...
Click to collapse
so i have tryed replacing the usb port itself and no luck....ive also tryed new batterys. i aswell cant seem to find any luck online ...
samsung did say that my baseband version was outdated and that may fix the problem
albanianagi said:
so i have tryed replacing the usb port itself and no luck....ive also tryed new batterys. i aswell cant seem to find any luck online ...
samsung did say that my baseband version was outdated and that may fix the problem
Click to expand...
Click to collapse
There are no updates available for my device?
I know this is a old Thread but has anyone found a solution and/or cause of this problem?
I have the same problem with my Galaxy S6 (sm-920v). I get the same thing "USB Connected" (extremely slow charging) regardless of the cable and charger I use, also no OTG or Computer Connection. I tried other chargers and cables (OEM and aftermarket) that work fine on other Galaxy devices. I've tried changing the USB settings, it won't even connect to a computer in DM mode. It takes over 6 hours to charge it from 0% via USB and will just maintain a charge when using the phone. A wireless charger will cut the time in half. I'm pretty much stuck having it plugged in all the time when using it.
Any help woud be greatly appreciated.
Thanks in advance, Mike

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