Database Users

Phone application (radio?) not responding!

Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer

weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:

what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.

pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place

ah..... :shock:

Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred

I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?

Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.

It can't have anything to with the sim card as I'm having this problem with a brand new sim card.

Consistent dropped calls after 10-15 min on phone

I posted this a while back and never really received many responses so I am trying again....
I have a QTEK 9100 with the 2.4x ROM w/Cingular as my provider (I have tried many ROMS) and I can't seem to keep a phone conversation over 10 min. It just drops the call and the signal status icon shows an x.. like it is restarting or searching for a valid signal after the call drops. This is VERY consistent and happens no matter what my location is. If I put the SIM card in a Nokia phone I never have this issue so I know it is not the carrier. It is definately the QTEK. This is very frustrating and I was wondering if anyone has experienced this issue or if anyone has any suggestions on the cause. I have hard reset my device with so many ROM versions from the original 1.x to the latest 2.5 and everywhere in between and above including a beta 2.87 with the same result.
Also... I get many complaints that when people call me, their call goes right to voice mail when I never turn the phone off and I don't receive a missed call notification. I get a voice mail notification later if they leave one when the call never came through.
Any help or guidance is greatly appreciated.

Keith,
The only similar issue that I can recall is the one we are discussing at http://forum.xda-developers.com/viewtopic.php?t=53432&highlight=.
It's different in a number of respects though - in that you can keep calls past the 4 minute mark, and that it seems to be happening for you even with ROMS before 2.2. My thought is that you may have a defective unit - and you may want to consider returning it under warranty.
If you do a hard reset and don't install any applications at all - does it still reset after 10-15 minutes?

Cam,
Thanks for the reply. That is a very good suggestion and I will try it once I get the battery level above 50%. That is another thing... My battery drain is very severe and even with a replacement battery, I can't get one day use even without talking on the phone without recharging.
Thanks again for the response and suggestion.
BTW: If it is an application that is causing this, I must blame Microsoft for not protecting the phone portion of the device in some way.

Phone Just loses all signal GPRS/Phone after talking several minutes. Any ideas?

Well, Ill be talking, and about 4+ minutes in, the GPRS and Phone antenna signals go completel dead. Like they reset and turn off, then on again. I can make another call about 30 seconds later, but sooo annoying! I completely reformated, reinstalled everything I use, and a few days later its happening again. Any ideas what could be causing this or how to fix it???

This happens to me too. No idea how to fix it though

Hmmm, what do you have installed?? It has never happened to me so I can only guess it has to be something you are running.

Im running several apps...Multi IE, Omap Overclocker, Registry Wizard, Pocket Weather, Agile Messenger, and I think thats it. shh5455 what are you running? Maybe we can find some common denominators and figureout whats causing this prob. Any input any of you may have would be great. Thanks!

common denominator
i'm running agile messenger and I've had the same.problem also. not using any of the other apps though. hope that helps.

This is related to programs trying to use GPRS while making voice calls. Agile Messenger is one of the programs causing problems. See http://forum.xda-developers.com/showthread.php?t=268499 (AKU2.3: GSM connection dropped while making voice calls) for more information. This thread also contains a registry change that may help.

Registry Fix
Do you have push mail setup? There is a known bug that will disconnect your phone call after about 4 mins. There is a registry edit that will fix this. Search google. I cant seem to locate it right now. Sorry

I had the exact same problem. It is a bug were an app that needs data will will request a data connection and the voice call gets dropped. In my case it was Weather Panel that was requesting data. Everytime that happen my call dropped. This reg hack fixed it.
[HKEY_LOCAL_MACHINE\Drivers\BuiltIn\RIL]
"GPRSStallWorkaround"=dword:0
SeanH

same problem, an interim fix
I've had this problem too. Everytime I hard reset or change ROMs it goes away, only to come back after I install all my usual apps. As far as I can tell it is Agile Messenger that is doing it to me, but I can't be positive. I just tried that reg fix and I'll let you know if it works out.
In the interim, I have found that while I am on a call, if I delete all the Notifications that are added (with MemMaid), including repplog, HttpDog, and Agile Messenger, then the call can continue without being dropped. I haven't bothered to try narrowing it down between the three since I just want my call not to drop, but it works. It is terribly annoying tho to say, "hold on a sec" every few minutes and delete the new notifications that are added.
If this registry change doesn't fix the problem, than I will create a small app to run while a call is in progress and delete these notifications for the duration of the call. It's hack-ish, but it should work.
fluxist

The registry fix will solve this problem. Just be advised that after a hard reset you will need to apply that resgistry fix again.
The problem occurss when you are running any data applications. Microsoft now (as of AKU2) requires applications that use data to suspend data when a voice call is in progress. Since most apps are not doing, this the device sees a call for data and eventually decides to reset the phone to "fix" the problem. This always occurs after four minutes and is repeatable.

Voice Quality Decreases During Long Calls

Whenever I am on my Cingular 8125 for an extended time (~20-30 minutes+), the person on the other end says I start to sound like I'm in a tunnel or really far away. It continues to get worse until I have to hang up and restart the phone, which sometimes fixes it for a little. It's extremely annoying and I cannot use the phone for anything business related due to this issue so I'm thinking of getting a new phone. One thing I notice is after I hang up from a call like this, the service bars usually go up one or two after the phone totally disconnects.
Has anyone else experienced this issue? I had this problem with the stock ROM for a while now (didn't have the issue when the phone was new) and recently switched to XM6r5. Radio ROM 2.25 still had the issue and I just put 2.71 in to give that a shot but haven't had enough time to test it yet. I haven't installed the Cingular fix since I'm not sure if it is necessary. Any input would be greatly appreciated, thanks.

[Q] Calls go straight to voice-mail

Hello,
This doesn't always happen, but i have had my phone in one hand and i have been calling it with my home phone in the other hand and it goes straight to voice-mail even though i have full/plenty of signal! It seems to happen more consistently when the phone is asleep, but does occasionally happen with the screen on. This appears random, but happens A LOT! My girlfriend has given up calling me because she is fed up of hearing my voicemail!
This problem DOES NOT EXIST when im just booted in WinMo, only happens after i boot into android. I have checked this lots to rule out a lot of problems. However, in case it helps i am on O2 UK.
I have followed all the FAQ's and other info for clean installs and how to keep everything working, but just cant seem to shake this one problem!
This problem has happened consistently using different builds from different chefs. I am using the 2.15.50.14 radio ROM and the latest NRG WinMo ROM (have tried a couple but doesnt seem to affect my android!)
I have tried searching, but cant find anything specific to Android booting on Winmo to do with this problem.
Can you help me?!
Thanks,
Max

Please somebody help me, this is a serious problem, after all, a phones first and foremost feature should be a phone!

Try flashing a new radio onto the phone

Go back to an older radio? I'll give it a shot
Thanks

Flashing a new radio has made no difference Someone must have an answer! As odd as this sounds, i think the phone doesnt show the calls when the screen is on... havnt tested this theory much though...

I've had the same problem no matter if it's an SD build or a NAND rom. It's like when the phone goes in standby it just loses service or something. It NEVER happens when I have it set only on Edge though. It's weird! I guess it's a good think I don't answer the phone most the time anyways.

This is still happening on different radios and roms. I have also noticed that occasionally i have full signal but when i try to do anything online i get a connection error message, also i am unable to send any messages, handcent sms goes crazy thinking that i have signal but being unable to send the message giving me about 5 notifications per unsent text, imagine what happens when i send out a group text....!
This is not a huge issue on the net, which must mean theres a fix or everybody would be having this?
Whats different about my circumstances?!
Again, to reiterate, i have absolutely no problems on WinMo.

i used to get this a fair bit with certain radios on wm roms, stock and cooked, still do occasionally, , i have a very weak reception spot in my house, and if i sit there for too long it does it. I can walk back upstairs (great signal) but it continues to show 1 bar, and calls go to vm.
The only thing that ever worked for me was changing the radio. i have it down to two that very rarely do it, 2.07.50 and 2.11.50.
I also started using a toggle to keep 3g off unless i was using it, i think it is possibly triggered by auto switching gsm/3g/gsm/3g/gsm/3g.

I had one today .. missed call .. Didn't show up on the phone.
I had one today .. missed call .. Didn't show up on the phone.
Only way I knew someone had called .. was they left a VM.
However 99% of my callers never leave a VM.
( Mostly Cause I Tell them Not to! lol )
Because I always see the missed calls and call them back!
Really would like to find a fix ..
I use my phone for Biz and if I miss a call that could me $$$ out of my pocket!
Maybe the Devs Can Figure it out

I have also had this problem with both sd and nand android. Not sure if it happened with winmo, never known of it happening with winmo. But I too have called from house phone to my cell and the call doesn't show up on my cell, and when I check the cell, I have a signal. It's always been in standby when it happens afaik. The only reason I know it happens often is because my girlfriend will tell me that she's called a couple times and my phone wouldn't show it. I figured it must be a problem with T-mobile or something, but hearing that other people have this problem with android, it makes me wonder what the real issue is. I'm gonna be playing around with wp7 now in addition to android, so I'll try to see if I have this problem with wp7. I actually usually have people call my google voice number now, which transfers the calls to my cell and my house, and then google voice lets me know if i miss a call, so this way I know for sure if I miss a call.

Similar issue... possibly a build problem?
I've had this occur on some builds of Android too. I didn't use WinMo long enough to make a comparison. Does it occur more when you are in a weak signal area? Most of the times it has happened to me, I have been sitting with the phone in my pocket, and I think the reception might not be the best.

switching to a NAND ROM seems to have fixed my problem for now! Shame that didnt work for you.
Yeah please let us know if it exists in WP7. No idea how to use google voice, maybe i should check it out!