Database Users

Phone application (radio?) not responding!

Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer

weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:

what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.

pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place

ah..... :shock:

Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred

I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?

Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.

It can't have anything to with the sim card as I'm having this problem with a brand new sim card.

Consistent dropped calls after 10-15 min on phone

I posted this a while back and never really received many responses so I am trying again....
I have a QTEK 9100 with the 2.4x ROM w/Cingular as my provider (I have tried many ROMS) and I can't seem to keep a phone conversation over 10 min. It just drops the call and the signal status icon shows an x.. like it is restarting or searching for a valid signal after the call drops. This is VERY consistent and happens no matter what my location is. If I put the SIM card in a Nokia phone I never have this issue so I know it is not the carrier. It is definately the QTEK. This is very frustrating and I was wondering if anyone has experienced this issue or if anyone has any suggestions on the cause. I have hard reset my device with so many ROM versions from the original 1.x to the latest 2.5 and everywhere in between and above including a beta 2.87 with the same result.
Also... I get many complaints that when people call me, their call goes right to voice mail when I never turn the phone off and I don't receive a missed call notification. I get a voice mail notification later if they leave one when the call never came through.
Any help or guidance is greatly appreciated.

Keith,
The only similar issue that I can recall is the one we are discussing at http://forum.xda-developers.com/viewtopic.php?t=53432&highlight=.
It's different in a number of respects though - in that you can keep calls past the 4 minute mark, and that it seems to be happening for you even with ROMS before 2.2. My thought is that you may have a defective unit - and you may want to consider returning it under warranty.
If you do a hard reset and don't install any applications at all - does it still reset after 10-15 minutes?

Cam,
Thanks for the reply. That is a very good suggestion and I will try it once I get the battery level above 50%. That is another thing... My battery drain is very severe and even with a replacement battery, I can't get one day use even without talking on the phone without recharging.
Thanks again for the response and suggestion.
BTW: If it is an application that is causing this, I must blame Microsoft for not protecting the phone portion of the device in some way.

Instant Dropped calls on Cingular?

I keep getting calls that drop the second I hit the answer key. I'm using the latest Cingular based firmware for my 8525. Is anyone else experiencing this? I'm trying to determine if it is one of my installed apps or a problem with the phone itself. Thing is I have no apps that are meant to handle calls or VM so if other users are experiencing this please post.

I am not having this problem, 1st I've heard of anyone dropping calls instantly.
Were you located, I'm in chicago and know 4 other with the 8525 without any dropped calls.

NJ. I've been on the Cingular network for a few years now. I had an MPX220 before this.

In my opinion it may come from the magnet of the default case; give some try without it.

yeah, I've had it happen to me too. Interesdtingly, it didn't seem limited to my TyTN either. I had it on my 8125. Seems to happen most often when I answer using the softkeys instead of just pressing the green phone icon.

hmm. im not really sure which i answer the phone, both if im not wrong. I'll have to keep my eye out for that.

I was having a similar problem that turned out to be my case hitting the buttons as I pulled the phone out. I switched to a seidio clip case and it hasn't happened since.
there was a slight delay, so it actually disconnected about the time I hit the button. sometimes the call would answer instead of dropping, depending on which button was hit.

Same Problem on Vodafone
I bought 2 V1605s (tytn) 2 months ago for my business. I seem to have the exact same problem on both phones - about 20-30% of calls have this issue. Scenario is as follows:
Phone rings, after any amount of time Answer with either the green button or the soft keys and the call dies. The other party is routed to Voicemail at that time. While this problem is present I sometimes get a problem where I can't initiate a call - get an error that Cannont make an outgoing call due to lack of signal.
I have seen some suggestions that this (or similar problems) can happen when you are going into and out of coverage blackspots. My work and home areas both have blackspots, so it seems to fit with this.
Only solution I have found is a soft reset. I have tried the following:
- Set band selection to Manual - didn't work
- Set UMTS/GSM to GSM only - didn't work
- Do a hard reset (wiping data and other installed programs) - didn't work
- Make sure that all other applications are closed properly through task Manager (especially data-using ones) - Trying now - no results.
I'd appreciate any suggestions as I need this sorted - no matter how good this phone is as a PDA, I can't tolerate losing 30% of my incoming calls!

I've had similar issues. Last couple of days have been worse than others.
I am beginning to consider an alternate carrier -- the big V is better in and around NYC from what I understand

feedback problem, Herm200

So I posted a while back about a problem that I was having, which has yet to be resolved, but I figured it would be best to narrow down the problem until working towards a solution.
I'm sure you've all experienced chirping feedback when you put your cellphone too close to a speaker or other audio device (not consistent, happens for a few seconds every now and then). Well, whenever this happens, or whenever it WOULD happen if my phone was close to a speaker, my TyTN decides to cycle through the SMS/Text/Outlook a million times over. The only way this stops is when the "chirping" ends.
This happens when browsing the internet.
This happens when making a phone call.
This happens when receiving a phone call.
Here is the info of what I am currently running.
Hermes 200 (TyTN) HT636
ROM 1.18.255.3
I also do NOT have a 3G sim yet (I need to get one)
applications:
opera
pocketsnes
im+
So now I have 4 questions on how to resolve this.
1. Would upgrading to a 3g sim reduce the chirping feedback/resolve the problem?
2. Would getting better shielding (maybe battery?) stop it?
3. Would a ROM upgrade fix the problem?
4. Would a Hard reset fix the problem?
Any help would be awesome.

just a small update for anyone who might have the same problem.
I tried upgrading to the most recent HTC ROM, and it did not solve the problem. I then upgraded to the most recent Cingular ROM, which has so far (knock on wood) fixed the problem.
On the downside, moving to the cingular rom somehow blew up all my contact backups on my computer. But then again, I just cut 200 numbers out of my phone that i rarely/never use anymore.

constantly dropping service

I've had my wizard (cingular 8125) for just a little but over a year, but this past month I've had some abnormal issues with it.
I've dropped this phone a few times, but randomly this past month I have noticed a severe amount of service dropping in different forms.
Sometimes I'll be on the phone and it will randomly drop and start searching for a signal, in a well serviced area. Sometimes I'll be texting, and it will have service(2-6bars, enough for texting) but it will refuse to send the message, and when I try to call, it says invalid sim, and I have to reboot.
Sometimes If I am lucky, when the service drops it will pick it up within 20 seconds, it can take up to 5min, and sometimes I have to restart it.
This phone has been stock up untill this problem started (no rom flashing/anything) I tried unlocking it and trying different roms on it recently as a last ditch effort to fix this annoying problem. If anyone knows of a solution to this problem, I'd be really appreciative of it, otherwise im getting a new phone

While my first instinct is to convince you to sell me your otherwise functioning phone on the cheap, I must resort to being the good guy (or else get spanked by the mods...)
There is a registry fix for the kind of signal dropping you're describing. I'm surprised you went for so long without experiencing the problem. I did almost right away when I got mine last year. You should try it first, if you haven't already...
I think this is the one I used:
http://www.pocketpctweaks.com/pocketpc_tweaks/fix_drop_calls

i don't think its a Rom problem,as signal reception is not depended on the Rom,its an OS,rather its more depended on the Radio Rom (GSM) of the phone.Usually,by upgrading the Radio Rom improves the signal reception quality.Instead of flashing different roms,try to flash different Radio Roms and check if it improves the signal quality.
But,here,I think,perhaps,the problem lies more on the hardware part then the Radio Rom. as you say,it has been dropped a couple of times,it may be the the External Antenna cover has lost proper connection with the Internal antenna connection.Check the fastening clips which snap in to secure the External antenna cover to the internal are properly secured in and have not come off, are not loose or broken,which might be causing it to not having proper connection.
Cheers!

Well i tweaked those settings and tore this baby apart, and honestly the service was dramatically improved for this entire week, untill thursday, when service began dropping and it began to start telling me my sim was invalid. So I'm kinda lost here, it seems no one else has had this type of issue....
And on a sidenote I am unable to connect to gprs or edge to send pictures via mms. I noticed this after I started flashing different roms, so I think its software related. I did however download that .cab package floating around that has all the cingular media net settings. But when I try to send a picture my phone just seems kinda lost lol

bump!
I reflashed the rom to the official htc cingular rom, and that fixed the edge/gprs issue, but service is still bad.... Id like to try some different radio roms before totally giving up hope on this thing, but this site has seem to take down its ftp.... anyone have any wizard radio roms uploaded? preferably ones that work well with cingular/ at&t here in the US.... thanks

bump... guess no one has any ideas=(..... but since the ftp is back up ill try some radio roms