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I bought my Jasjam 5 days ago. I am having a problem that sometimes people cannot call me. When they make an attempt to call me they get the message that the phone is off-line.
When the phone is in this state I cannot make calls either although I can see the "G" icon as well as the signal bars. The dialer shows "Dialing....." for a few seconds and then cuts out.
This does not happen all the time but say once or twice a day.
Things become okay when I soft reset my phone.
Just wanted to know if anyone else has experienced a similar problem and if there are any solutions. This is very annoying as you are so uncertain that you may not be accessible and you don't even know of that.
Thanks in advance for your help.
Kind Regards
I wonder whether it's worth trying to take it off automatic band selection and choosing GSM only for a day to see if it still has same issue.
Start>SettingsPersonal>Phone icon>Band and selecting GSM in both drop down boxes. In second drop down list it'll be the GSM band for your area or test on each to see which works.
I suggest the above just in case you have the dropped line due to auto swapping between GSM and UMTS issue.
Mike
I seem to have solved the problem of the radio silently switching itself off without me knowing and so risking unnoticed missed calls.
The ROM version supplied from the factory with my Jasjam (HT647xxx) is as follows:-
ROM Version: 1.31.305.2
ROM Date: 8th September 2006
Radio Version: 1.21.31.10
Protocol Version: 32.53.7020.01H
Ext ROM Version: 1.31.305.104
Bootloader Version:1.06
Strangely the I-Mate site at this point states the latest ROM available for download is:
ROM Version: 1.20.305.3
ROM Date: 21st July 2006
Radio Version: 1.07.03.10
Protocol Version: 32.41.1010.02H
Ext ROM Version: 1.20.305.104
Bootloader Version:1.04
So I flashed my Jasjam with the ROM of 21st July 2006 downloaded from the I-Mate site.
For the last two or three days since I have downgraded the ROM the problem of radio switching itself off seems to have disappeared.
Just wondering if I-Mate are aware of the problem with the ROM currently being shipped with new devices and so decided the keep the old ROM for download on their website.
I will continue checking and report if I see the problem reappearing.
I thought to share this information in case it is useful for any one of us.
Regards
srmz said:
I bought my Jasjam 5 days ago. I am having a problem that sometimes people cannot call me. When they make an attempt to call me they get the message that the phone is off-line.
When the phone is in this state I cannot make calls either although I can see the "G" icon as well as the signal bars. The dialer shows "Dialing....." for a few seconds and then cuts out.
This does not happen all the time but say once or twice a day.
Things become okay when I soft reset my phone.
Just wanted to know if anyone else has experienced a similar problem and if there are any solutions. This is very annoying as you are so uncertain that you may not be accessible and you don't even know of that.
Thanks in advance for your help.
Kind Regards
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Click to collapse
i seem to be 2 years late on this post but if you're still around - did you manage to solve this problem? I'm having the exact same one!
xhughx said:
i seem to be 2 years late on this post but if you're still around - did you manage to solve this problem? I'm having the exact same one!
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Click to collapse
Yeah, I have same problem with an Orange SPV M3100... Two different maintaince office said "we have no idea" in Hungary...
Please, If you have an idea, share with us...
Try changing the os, thats what the OP did and no more problems reported...
ultramag69 said:
Try changing the os, thats what the OP did and no more problems reported...
Click to expand...
Click to collapse
I already changed the rom 6 times, to 6 different roms (official, boiled, WM5.0, 6.0, 6.1), but nothing happened... I already try to change radio rom only to a different and back to the original. But nothing...
The last service said "the hardware is ok", they measured everything.
The problem is that the phone connect to the tower, but after 1 minute lost the connection, but show me the full signal level and I'm unavailable. At the first call that I make it show me an "operation failed" message and reconnect...
I think it sounds more like a radio ROM issue than an OS ROM. I had similar issues until I found a radio ROM that worked for me.
rmcknight said:
I think it sounds more like a radio ROM issue than an OS ROM. I had similar issues until I found a radio ROM that worked for me.
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Hi, thanks for your answer. I had change my OS ROM and Radio ROM to your settings
IPL 1.04/ SPL: Hard-SPL V7 2.10.OLIPRO
Radio 1.48.00.00
Rom Version:Josh's Manilla2D v15
But nothing...
Please help me, my Dopod 838 Pro has No GSM!
This sounds similar to the problem's I'm having with my Sony Ericsson X1. It started a couple of weeks ago, seemingly spontaneously. I had been running the same firmware (generic UK R3AA010) for quite a while with no problems (at least more than usual with the X1) but suddenly one day these symptoms show up:
People who try to call me get an "unavailable" tone. If they try again it works fine
If I try to call someone, it just silently fails the first time. If I try again it works fine
So it seems that the phone gets disconnected form the network somehow. It can't just be that the phone network looses track of where the phone is (in which cell), since it affects outgoing calls as well.
I've tried this with two different SIM cards from different operators with identical results.
I've tried a couple of other firmware versions with no help. If anyone can help with information on this I'd be very grateful.
There's no way I can use a phone that people can't reach me on, but I can't stand the thought of throwing a fairly expensive phone in the trash.
exactly same problem here. I figured out that switching off the phone function in comm manager and then switching it back on does the trick without soft-reset, but I don't need to explain to you how annoying it is... I've already changed 4 OS roms and 2 radio roms with no result... I'd appreciate any suggestion very much.
My Dopod D810 from 3 drops calls regularly.
I think every single call will drop out after about 1-2 minutes. I also notice that when my phone is 'warm' from charging or other uses, the call can drop as quickly as 10 seconds into the call.
Initially it was suggested that the drop outs were due to my Phone > Band selection being set to 'Auto' but I have since changed this to Network Type=WCDMA and GSM/UMTS band=UMTS(2100+800).
But now I'm more inclined to think it has something to do with the device's temperature....
Any other ideas other than taking it back to 3?
Try changing the Radio ROM.
I had a similar problem after changing my Radio ROM from 1.41.00.11 to 1.46.00.11. Now I`m using 1.46.30.11 version and everything is OK. I even noticed a GPS signal level improvement.
I have the similar problem too. I m with 3 Australia. Upgraded to WM6 official ROM, still observing if call drop still happened.
If not, will take back for warranty repair
I am using a HTC-branded P3600 with the official HTC GPS-enabled WM5 ROM on the Vodafone UK network. With reasonable approximation I can say that I have 0 dropped calls (including calls made or received while in car).
My network type and band selections are both "auto".
Sometimes I make calls while the phone is charging via USB from a laptop (which makes it rather warm) but I haven't noticed any dropped calls in that situation either.
Radashka said:
Try changing the Radio ROM.
I had a similar problem after changing my Radio ROM from 1.41.00.11 to 1.46.00.11. Now I`m using 1.46.30.11 version and everything is OK. I even noticed a GPS signal level improvement.
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Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
anonimo said:
I am using a HTC-branded P3600 with the official HTC GPS-enabled WM5 ROM on the Vodafone UK network. With reasonable approximation I can say that I have 0 dropped calls (including calls made or received while in car).
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Thank you anonimo - what radio version are you using?
BlackBeauty said:
Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
Thank you anonimo - what radio version are you using?
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I`m using a WM5 LVSW edition. Used it with 1.41.00.11 for 3 months without problems, changed to 1.46.00.11 for 2 days and encountered call drop issue, changed to 1.46.30.11 and not even a problem so far.
I am using my trinity with 1.41 and WM6 (AX3L) and I really never drop a call unless I step into an elevator. I am usually on UMTS or HSDPA living here in NYC and cannot complain about my service nor the phone.
BlackBeauty said:
Excellent idea. I'm currently using Radio version: 1.35.00.11...if I go to 1.4x - are these compatible with WM5?
Thank you anonimo - what radio version are you using?
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I'm using version 1.35.00.11
Thanks for all the replies. Went ahead and upgraded ROM and Radio version to 3.00.707.16 and 1.46.30.11, respectively.
So far, no problems with call dropouts but I haven't made many long calls on it over the last 2 days but will keep assessing.
On the previous incarnation, I had also installed/uninstalled a LOT of programs over the 6 weeks I had had the phone so perhaps that contributed to the phone's instability too...
For me, it kinda worked the other way around...
I never experienced any call droppouts when I still had the original WM5 ROM with radio version 1.33.30.10 on my Dopod D810. (I'm with 3 in Australia)
After upgrading to the ANZ WM6 ROM with radio version 1.46.30.11, I can sometimes not even establish a connection as the call is dropped after the first ring or so. The other day I had to make a call 5 or 6 time to finish the conversation...
Is anybody else having similar issues AFTER upgrading?
Hi guys,
good to see that i'm not the only one that have call drop regularly.
Well, in fact, those are not always call drops.
Sometimes i miss calls and some other times, when i want to make a call, i see that my trinity's loosing the signal and starts to search for networks. Then i have to switch off the phone through the Connection Manager, then turn it on again so that i can make phone calls.
Are you experiencing the same on your device?
I'm still using Radio ROM 1.38.00.11
Do you guys have a link where to download the latest Radio ROM so that i can try it on my Trinity?
Thanks.
boy_in_oz said:
Is anybody else having similar issues AFTER upgrading?
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Yep, I experience drops after upgrading... But the strange thing is... even after downgrading to the shipped rom... still drops... ARRGHHHHHH
I'm just going to try another rom I think... not sure yet. Have switched my band from auto to fixed. First gonna see what happens.
Some said it is due to 3G/3.5G trying to establish a data connection (most likely for push mail) and in doing so the phone function is disabled. I did not verify this claim.
If anyone wants to test it, you might want to try:
1. disabling 3G and 3.5G
2. disabling data connection
and tell us the results!
solitary said:
Some said it is due to 3G/3.5G trying to establish a data connection (most likely for push mail) and in doing so the phone function is disabled. I did not verify this claim.
If anyone wants to test it, you might want to try:
1. disabling 3G and 3.5G
2. disabling data connection
and tell us the results!
Click to expand...
Click to collapse
I will disable HSDPA. But I cannot disable my data connection because that's THE reason I bought my device for (using it for pushmail but I can use that with UMTS/GPRS connection also, don't need HSDPA for it).
I have found if I have network on AUTO i cant make calls, phone call drops straight away.
Switching to GSM allows me to make calls, but then I have no 3G
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
Arilexed said:
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
Click to expand...
Click to collapse
Just updated to radio rom 1.41.00.11, first few calls on UMTS dropped, then after a reset calls now working.
Arilexed said:
Found that radio rom 1.46.00.11 has no calls dropping for me. So I'm gonna stick with that one.
Cheers.
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I have this ROM actually installed in my Trinity, and i still have call drops regularly
Once more today, it started to ring, then lost signal.
I'm wondering how much people has the same issue.
I used to have the same problem. I've reflashed my phone so many times coz of that.
But it seems like my problem's finally fixed
I'm using the most updated PDAVIET wm6 rom with Radio: 1.50.08.11
Been using that for about 2 weeks, haven't had a call drop since.
However I have had a few hangs here and there.
I run a lot of apps so the memory is pretty low most of the time. Yet for some reason I'm not getting any call drops so I'm happy. (Finally able to talk for like 15 mins without breaking up)
just fyi i'm also with 3, and don't have that band setting since I luv HSDPA yet certain areas only got Telstra reception...
Calls drop out
Hi, I'm in Sydney with 3 and haven't had any problems at all with the shipped WM5. After upgrading to the latest official WM6 ROM version 3.00.707.18 from the Dopd site things went bad with phone calls and weak signals.
Now upgraded the Radio to version 1.50.08.11 and everything's back to how it 's supposed to be.
Cheers and good luck.
Hey guys and gals,
I have used a tilt for the past week or so, and I'm realizing that my 8525 may have issues. I am on campus with lots of access points that are hidden for the most part with WEP security, and while the tilt never had any issues, my 8525 likes to drop the profile. While it's trying to connect, it will ask me for the WEP key again saying that it's incorrect, and if I dismiss that notification, it deletes the profile.
Am I the only one with this issue?
Thanks,
Joel
probably the ROM version...
what ROM are you using?
I am using the latest VP3G, 3.62.3, but if I remember correctly, the problem occurred in the WM5 rom from AT&T as well as the cooked WM6 I'm using now.
The radio version has not been touched that I know of -- it's still 1.16.
Anyone? Advice on what radio ROM to use, or would that fix the issue?
If your asking to upgrade the radio version for wifi performance, then don't because the radio has nothing to do with hermes wifi... Maybe a new os rom as mentioned will help...
I have the same exact problems with my 8525. My 8525 drops networks while my Tilt doesn't.
Mine had the same issue, i just upgraded to a different rom and it's fixed.
i had a similar issue but only when bluetooth was turned on as well. So when i want to use wifi i have to turn bluetooth off.
It didnt matter what ROM I was using.
senergy said:
i had a similar issue but only when bluetooth was turned on as well. So when i want to use wifi i have to turn bluetooth off.
It didnt matter what ROM I was using.
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Can anyone that switched roms confirm that they weren't using bluetooth all the time?
Turning on and off bluetooth is a major pain, but not as bad as having to drop another ROM on my phone
Thanks guys!
Hi all,
I have had 2.1.1 running for a couple of weeks now and it's working great, super speedy internet connection. My only issue is when I use the 3G option on sipdroid it sounds horrible. I can't make out a word the person is saying, anyone else having this issue? Any fixes out there?
I know the original radio had this problem, but I thought the Australian radio fixed it, now we're back to it not working.
Any help would be greatly appreciated,
Thanks,
AZ
Hi guys, I am having a weird problem, and not specifically with the ILWT rom but I noticed this issue with pretty much all roms I used.
The issue is, that when I receieve calls from a landline (all landline numbers) I get my voice echo, although the same is never the case with mobile numbers calling me.
I have tried 3 radio versions and I noticed the issue with all of them, tried the RIL lib as well. No luck.
Has anyone had a similar issue or can anyone identify what the problem could be?
Thanks!
rezapatel said:
Hi guys, I am having a weird problem, and not specifically with the ILWT rom but I noticed this issue with pretty much all roms I used.
The issue is, that when I receieve calls from a landline (all landline numbers) I get my voice echo, although the same is never the case with mobile numbers calling me.
I have tried 3 radio versions and I noticed the issue with all of them, tried the RIL lib as well. No luck.
Has anyone had a similar issue or can anyone identify what the problem could be?
Thanks!
Click to expand...
Click to collapse
I used to have this problem occasionally on the stock 2.2 ROM. But it hasn't happened in a long time now. I always attributed it to a poor signal, but thinking back I'm not sure that was the case. Wish I could be of more help, other than to say you're not alone in this problem. And changing radios would be my thought too, but obviously you've tried that...
Sent from my HTC Vision using XDA App