Database Users

problem sending email

Anyone had a problem of unable to send email eventhough you can receive ok? This is driving me nuts! I read in the XDA II page under product info/known limitations that this is normal first time sending email. They claim to just ignore the error messages and re-click on the "send and receive" icon - it should work fine afterwards.. But it DID NOT worked fine I am still unable to send emails. Receiving is ok.
Anyone out there with any insights ?
mailbox incoming/outgoing setup is fine. sheesh..

Have you changed your default settings for the SMTP gateway?
Make sure you're connecting to the correct SMTP gateway. If you're connected to O2 (even if you email account is with a different ISP - I'm using btopenworld) then the outgoing mail MUST be smtp.o2.co.uk as most ISP do not allow mail relaying
John

Problems sending mail through smtp when using GPRS

I have had no trouble sending and receiving e-mail when I am connected to the servers of my ISP. That is, dial-in ISP, to which I connect via cell phone, where the pop server and the smtp server belong to the ISP where I also have my e-mail account.
The moment I connect via GPRS, all I can do is download my e-mail. When I try to send, I get all sorts of error messages stating that the servers could not resolve the recipients' names. Is there a way around this? :?: Do I need to specify a proxy. How does anyone else connect via GPS and send e-mail from their regular ISP POP account?

i have the same problem
so far i've used the workaround which is
that my isp (which is not my cellphone gprs isp but my cable isp)
have a www mail gateway so i can use IE to login to that and send my mails that way

Yeah! I do that, but when I reach the web mail page and try to click open an e-mail, nothing happens. So that is a dead end for me! There has to be a way around the SMTP issue. We'll figure it out!

Hi
Are you using the smtp address of your pop3 provider or your gprs provider?
My xda ii is connected via an orange uk sim and i use it to both send and receive email from my o2 and blueyonder accounts. In order to send from these accounts i have to use the smtp address of orange ie smtp.orange.net rather than the smtp addresses of my pop3 providers.
Hope this helps
Chris

Indeed it would help if I only had a means to find out the smtp server for my cell phone service provider. Believe me, I've tried and no one ate Telecom Italia Mobile (TIM) has a clue as to what I am talking about. I tried smtp.tim.br and smtp.tim.com.br but neither worked
Any clues...?

try something like relay.tim.it or they should have some data support.

According to an NSLOOKUP against their domain name, their primary mailserver is smtp1.tim.com.br - try that.
Fork.

Hi everyone!
Fidlling with the smtp settings, I finally found out how to send mail over a GPRS connection using your ISP's pop mail account.
Everyboy, when set up an account, must fill in the pop.ispserver.com and the smtp.ispserver.com. It so happens that using the GPRS smtp (those who have one) or using pop relay, is trcky and does NOT work! The solution is:
1. Goto Inbox
1.1. Select Accounts
2. Select the account you want to edit (presumably the account you been able to download e-mail but didn`t allow you to send e-mail)
3. Enter you POP mail e-mail address (step 1/4)
4. Enter user info (name, user and password) (step 2/4)
5. Enter account info (type is POP3 and name will be grayed) (step 3/4)
6. Server Information (step 4/4) critical step
- fill in your pop account info (pop.ispserver.com)
- fill in your smtp account info (smtp.ispserver.com)
- leave domain blank!
6.1. Click Options and don`t check anything! Goto step 2/3
6.2. Select (checkmark) outgoing e-mail server requires authentication
- Do NOT check Require SSL connection
- Select Only display messages from the last X days, if you want
Click NEXT and you are good to go!!!
It worked fine for me with TIM in Brazil and Cingular in the US! Some POP3 services don`t allow this kind of connection!

sending email issue

Hi guys,
Im having a frustrating time trying to get my outlook to send email. I can receive just fine.
Just a note, my computer sends/receives fine and i use the same settings on computer and phone. I never user activsync because ive never been able to get the linux version to work for me.
My server requires authentication however i get this error when i try to send: "The message(s) could not be sent. Check that you have network coverage
and that your account information is correct. Then try sending again."
If i uncheck the option for authentication, the email bounces as it should saying relay is not allowed.
Im using the same settings as my computer, but I just dont see whats wrong. Im a linux user and built my webserver so i feel like i should be able to figure this out which leads me to thing outlook sucks lol
Any suggestions to try?
James

In 'Edit Server Settings' where it has your User name, Password, and Domain how do you have that set up? when i first did mine i set it up with all three, but it didn't work, and what worked for me was setting the username to be [email protected] leaving the Domain field blank -- so that is something to look into, and if it is different maybe try setting it up the other way just putting your email as the username and the domain in the domain field.

How do i find 'Edit Server Settings'?
In my inbox, i click the Menu button bottom right, click tools and options. then i click on the email account i created, which sends me through all the email settings in the following order.
Note: i never used Outlook email as it never let me specify pop or imap so i added New Account.
Email address -- [email protected]
Your name - james
Account display name -- greyed out
incoming server name lwp.ca
account type -- greyed out (its set to imap)
username -- [email protected]
password
outgoing smtp server: lwp.ca
requires authentication checked
use same user name and password for sending mails checked
Automatic send/receive -- set to manual
download messages set to from the past 30 days
message format : html
message download limit: headers only
download attachments: do not download

I am having the same problem with Alltel PPC6800 and I found out (by tethering with my PC) that some of their IP addresses are listed with Spamhaus.
If I keep trying it will eventually go through when the IP Address switches to one not listed.
Hope it helps?
Roger

996turbo said:
I am having the same problem with Alltel PPC6800 and I found out (by tethering with my PC) that some of their IP addresses are listed with Spamhaus.
If I keep trying it will eventually go through when the IP Address switches to one not listed.
Hope it helps?
Roger
Click to expand...
Click to collapse
Ive never tried tethering.. Ive been using the built in wifi or the data service with no luck.. I think its a crippled outlook issue..
Does anyone have suggestions for a free mail client that uses IMAP? If only thunderbird could be used

jemmrich said:
How do i find 'Edit Server Settings'?
In my inbox, i click the Menu button bottom right, click tools and options. then i click on the email account i created, which sends me through all the email settings in the following order.
Note: i never used Outlook email as it never let me specify pop or imap so i added New Account.
Email address -- [email protected]
Your name - james
Account display name -- greyed out
incoming server name lwp.ca
account type -- greyed out (its set to imap)
username -- [email protected]
password
outgoing smtp server: lwp.ca
requires authentication checked
use same user name and password for sending mails checked
Automatic send/receive -- set to manual
download messages set to from the past 30 days
message format : html
message download limit: headers only
download attachments: do not download
Click to expand...
Click to collapse
sorry when you said you use outlook to send i assumed you were using an exchange server -- since you are using IMAP what i said is irrelevant.
When you are at the point where it asks for the outgoing SMTP server, there is a link to 'Advanced Server Settings' at the bottom of the screen. clicking on that will allow you to require SSL for incoming and outgoing -- that would be my only other guess.
but i do find it strange that your incoming and outgoing mail servers are the same and not IMAP.lwp.com and SMTP.lwp.com or something similar.

Problem sending e-mails from gmail account on Windows Mobile

Hi
I’m having problem with sending e-mail from HTC Touch DIamond using my gmail account. Receiving works fine but when I’m trying to send I get this error:
“The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again.”
My gmail account settings are:
Incoming mail server: imap.gmail.com
Account type: IMAP4
User name: [email protected]
Outgoing (SMTP) mail server: imap.gmail.com
Outgoing server requires authentication: YES
Use the same user name and password for sending e-mail: YES
Require SSL for Incoming e-mail: YES
Require SSL for Outgoing e-mail: YES
Network connection: The Internet
Does anybody have gmail working on Windows Mobile 6?

You mixed s.th. up with the SMTP Server:
>Outgoing (SMTP) mail server: imap.gmail.com
Try: smtp.gmail.com
Tobbi

Thanks but it doesn't help. I just tried all different variants and sending still gives this error.
Do you tick "Use the same user name and password for sending e-mail" in Outgoing mail server section?

I may have misread but can you explain to us what medium you are sending your mail over IE WiFi, Bluetooth, GPRS, EVDO, 3G, NextG, EDGE, CDMA etc
As a thought, if it is WiFi, you sometimes need to make your outgoing server the same as your hosting company (that hosts the internet connection which you are WiFi'ing to).
IE If I am in an office that uses Bigpond BRoadband (Telstra, Australia) then my outgoing needs to be.
Outgoing: Mail.bigpond.com
Incoming: Mail.gmail.com

This Link should solve your problems.
Tobbi

EMAIL setup for NTLWORLD (Virgin) on O2 please?

Hi there,
I had the EMAIL working ok until Virgin updated their EMAIL setup a couple of months back, but now I seem to be having trouble whatever I try (keeps int deleting EMAIL's + having problems sending/receiving sometimes).
Thanks, Mark.

Check your settings:
Your Name
Your name as you would like it to appear to others when you send them an e-mail. We recommend entering your real name, although any name can be used.
E-mail address
Your Virgin Media e-mail address. Remember that the part after the @ symbol should correspond to your type of account, e.g., [email protected].
Account Type
POP3
Incoming mail server
pop3.virginmedia.com
Outgoing mail server (SMTP)
smtp.virginmedia.com
User Name
Use entire e-mail address.
e.g., [email protected]
Password
Enter the password for your e-mail account. If you don't know the password for your account you can reset it using the forgotten password tool in My Virgin Media.
Require logon using Secure Password Authentication (SPA)
Unticked/No

Thanks for that,
Is that an updated version (since they changed things a couple of months back) or working setups off your phone?
Also I had an O2 address (mail.o2.co.uk) on the outgoing server, as I had trouble sending in the 1st place and this cures things?
Also should the setup be the same for @virginmedia.co.uk addresses as @ntlworld.co.uk ones?
Cheers.

mark in essex said:
Thanks for that,
Is that an updated version (since they changed things a couple of months back) or working setups off your phone?
Also I had an O2 address (mail.o2.co.uk) on the outgoing server, as I had trouble sending in the 1st place and this cures things?
Also should the setup be the same for @virginmedia.co.uk addresses as @ntlworld.co.uk ones?
Cheers.
Click to expand...
Click to collapse
Dude just got to the virgin media website and have a look at the email help page. It's really not that difficult.

M3PH said:
Dude just got to the virgin media website and have a look at the email help page. It's really not that difficult.
Click to expand...
Click to collapse
I know - I've done that in the past and with the settings they give it would only let you receive EMAIL's and not send them.
I'm not sure if the settings on there are just for mobiles on the Virgin network?
I wanted to be able to send/receive EMAIL's with O2.
I would have looked on the Virgin site myself if I had not tried them in the past and not bothered people on here.
That's the reason that I had to use the mail.o2.co.uk address for the outgoing server before (as it would not send EMAIL's from the settings they supplied on Virgin's site).

Nope - just tried the settings supplied for the NTLWorld EMAIL address on the Virgin site and they still don't work Dude (saying to check my account information when sending/receiving).
Mark.

mark in essex said:
I know - I've done that in the past and with the settings they give it would only let you receive EMAIL's and not send them.
I'm not sure if the settings on there are just for mobiles on the Virgin network?
I wanted to be able to send/receive EMAIL's with O2.
I would have looked on the Virgin site myself if I had not tried them in the past and not bothered people on here.
That's the reason that I had to use the mail.o2.co.uk address for the outgoing server before (as it would not send EMAIL's from the settings they supplied on Virgin's site).
Click to expand...
Click to collapse
If i remember correctly to send now you have to use ssl encryption on the smtp connection and specify the same log in details as for the incoming pop connection (the smtp servers are no longer open). The reason for this is that when it was ntl/blueyonder the smtp servers would only respond to certain ip address' so any further security was not needed.
Nope - just tried the settings supplied for the NTLWorld EMAIL address on the Virgin site and they still don't work Dude (saying to check my account information).
Click to expand...
Click to collapse
i just read the latest post. The ip restriction may still be enabled so you may be screwed.

Ok - thanks for that.
Mark.

if you are using a data connection then set it to mail.o2.co.uk and make sure the connction is using o2 mobile
if you are using wifi at home thru the VM connection then you can use smtp.ntlworld.com

I had the same problem when Virgin introduced there "improved" email and this is how I solved it....
!!!!!! NOTE: REQUIRES A GOOGLE (gmail) ACCOUNT FOR THIS TO WORK !!!!!!!!!!
​Create your account along the lines of -
Email Address - [email protected]
Name - Fred Bloggs
Account Display Name - Ntlworld
Incoming mail server - [email protected]
Account type - IMAP4
User Name - [email protected]
Password - *****
Save Password - YES
Outgoing (SMTP) mail server - smtp.gmail.com
Outgoing mail server requires authentication - YES
Use the same user name/password for sending email - NO
Outgoing Server login - [email protected]
Password - *****
Save password - YES
You then then tailor the size/frequency of the messages to your choice.
Regards,
Alan

nalab1 said:
I had the same problem when Virgin introduced there "improved" email and this is how I solved it....
!!!!!! NOTE: REQUIRES A GOOGLE (gmail) ACCOUNT FOR THIS TO WORK !!!!!!!!!!
​Create your account along the lines of -
Email Address - [email protected]
Name - Fred Bloggs
Account Display Name - Ntlworld
Incoming mail server - [email protected]
Account type - IMAP4
User Name - [email protected]
Password - *****
Save Password - YES
Outgoing (SMTP) mail server - smtp.gmail.com
Outgoing mail server requires authentication - YES
Use the same user name/password for sending email - NO
Outgoing Server login - [email protected]
Password - *****
Save password - YES
You then then tailor the size/frequency of the messages to your choice.
Regards,
Alan
Click to expand...
Click to collapse
Sorry, but just checking - you have to setup a GMail account for this to work - I was wondering when you send somebody a message if it shows as from the NTL World EMAIL address or the GMail one?
Cheers, Mark.

Hi there,
Thanks for all the replies - I think I may have sussed it now with a combination of peoples replies and also using O2's server for the outgoing mail.
I can now send/receive + also delete EMAIL's off the server so they don't come through on my PC once I have deleted and done a send/receive on the phone.
Cheers, Mark.

I was also wondering about the IMAP4 setting on the mobile - does this mean that everything on the server is also stored on the phone as well, so you have old EMAIL's on your phone as well?
Does this slow the HD2 down, as it would be handy to have some of the older EMAIL's in folders on the phone.

It sends it from the gmail address.... All I have got in my folders is the stuff in my inbox... BTW what settings did you end up using for both the outgoing and sending?
Regards,
Alan

Hi there,
I got these settings E-Mailed from Virgin in the end (like the ones posted by somebody else earlier, but with info on the SSL + ports etc (not that I think you can setup the ports on the HD2).
It seems to work all ok now with even being able to delete messages off the server as well.
Cheers, Mark.
Thanks for getting in touch with the Virgin Media Support team.
The details for your email account settings are below.
Incoming Mail Server - pop3.virginmedia.com
Outgoing Mail Server- smtp.virginmedia.com
Username - Full email address including @ntlworld.com
Password - Your email password
Outgoing server requires authentication - Yes
Incoming Server Port - 995
SSL Required - Yes
Outgoing Server Port - 465
SSL Required - Yes
If you are going to be receiving emails to more than one device you will
need to use 'Recent' mode in order to facilitate this. To do this simply
add 'recent:' to the start of the username in your account settings on
your email client so if your username was '[email protected]' it
would become 'recent:[email protected]'.