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Hi all
I expirence a strange problem I can't really explain to my self.
For two weeks now my XDA looses battery quiet rapid. I goes from 100% downto 25% in a matter of 8 hours... this hasn't been the case before.
I tried to do a hardreset and this fixed the problem for a new days, now it appeared again.
The standby problem is only when the phone is turn on, but I do have good network coverage, so the phone is not always searching or something. I don't have GPRS connected, no bluetooth or something and didn't install new software, there are no additional tasks running in the background.
Actually I would like to wait for a german 1.72 ROM before a upgrade the nexttime ( current is 1.60 )
Does anybody has an idea ????
Help is greatly appreciated !!!!
Alex
Hi Alex,
i have experienced the same problem since several weeks.
I have made a hardreset, Firmware update to the actual o2 Version (1.66.01GER, 1.10.00 Radio), and so on without a better result.
I suppose that it could depend on the o2 Network.
Two weeks ago on vacation in foreign networks the standby time was o.k.
The o2 Hotline has no information about this phenomenon until now.
Regards
Markus
Arrgh ****...
I was in a "foreign" country for nine months... just when I came back it started...
It seems fixed after a hardreset for a day or so, then it starts again...
I tried this new ROM, it's simply horrible, was totaly unstable, I switch back to 1.60.
I also thought I could be related to the network... this would not be good.
I am here in the office on the boarder of my homezone, someday I have homezone, some not... (shouldn't be the case either )
But my other mobile also behaves strange, it switches ( with homezone indicator on !!! ) to t-mobile... even I have a strong O2 signal...
I think it's time to write a mail to customer support...
Alex
Bah... is a fantastic PDA, but I must charge the battery every 2 days...
I think is normal...
I had to recharge very second day... that's normal if you use your pda...
but we are talking about 8hours and less without using it !!!
:evil: :evil: :evil:
Try switching on flight mode and see if it is better.
One thing I learned but not sure if it is scientific: don't xray scan your phone/pda when passing customs. My Siemems phone started behaving cranky when it gets scanned.
Lastly, if still as bad, suggest you send in to check it up. Hope just some problem with the battery. :roll:
Thanks.. but as I have allready written... when I turn flight mode on (same as turn the phone off) the battery is OK.
It has definitvely something to do with the radio.
The phone didn't get xrayed for a while now :wink:
Interference
It doesn't have to be an X-Ray machine Bro. Any form of frequency interference can screw your Xda's radio - but usually it will get back to normal after awhile (days) unless it is subjected to severe exposures.
What you can try to do is to goto Start-Settings-Personal-Phone-Network.
From Preferred Networks hit Set Networks - reprioritize.
Then under Network Selection change to Manual once the Xda gets hold of a signal switch back to Automatic.
Lastly check if your Broadcast Channels is enabled - disable it.
Worked for me after hours in the OR once - oops!
Xant said:
Thanks.. but as I have allready written... when I turn flight mode on (same as turn the phone off) the battery is OK.
It has definitvely something to do with the radio.
Click to expand...
Click to collapse
I have the very same problem for a few weeks now. Some more observations:
- power goes down at a rate of 1% every 12 minutes
- happens only with an O2 SIM. If I put in a D2 SIM, everything is fine
- happens with every O2 SIM - I tried three so far
- my O2 SIM works nicely in a friend's Himalaya
- bought a new battery - didn't help
- putting it right next to a speaker (so that you can hear all network activity) shows that there is not more activity than normal.
- problem is present with both 1.60ger and 1.66ger O2 firmware, with no software installed (i.e., directly after a hard reset)
I would be grateful for any tips or hints how to solve this! Also, if someone else experiences the same problem, please post here. Maybe it's a hardware problem, and the more people experience it, the easier it'll be to convince T-Mobile/O2 that there's a real problem.
Cheers
Daniel
News on this issue: I just flashed the Imate 1.72 ROM version, and at the moment it seems this resolved the problem. The 1.72 has a newer Radio ROM (version 1.14 rather than 1.10) than all 1.6x versions, so this could make the difference.
However, it is also possible that the effect is only temporarily gone, due to not having configured GPRS, SMS, whatnot for the O2 network yet, so it is too early to start partying...
And, of course, the OS is now English rather than German.
I will now leave my Himalaya alone for another few hours, just to confirm the problem is currently really gone, then I will start configuring it back to O2 settings, and add back all my software. This will take some time, as I want to check for the problem between all steps, and each check takes around one hour.
So, to all who suffer from the same problem: I suggest you wait a few more days before you upgrade. After I have finished my testing, I will post here again the results.
Let's hope 1.72 really does the trick!
Cheers
Daniel
More news: I am now pretty sure that (again) the Homezone application is at fault!
The battery drain we experience roughly matches the power consumption of the CPU when not in a sleep mode. So, it seems the Homezone application prevents the CPU to go to sleep mode.
Why that used to work, and only started happening some weeks ago, I don't know. My guess is that O2 slightly changed the way they broadcast the location info. That location info is sent every few seconds via Cell Broadcast on channel 221, and as the Homezone application has to read that, it's quite plausible that it gets woken up every few seconds (whenever a new broadcast arrives).
What surprises me, though, is that there seem to be relatively few XDA II owners on O2 who experience the problem. I will send an email to O2 support and ask them.
In the meantime, to correct the problem, uninstall the Homezone application. To do so, do the following:
- deactivate the Homezone display, using the "Homezone" program
- using the file manager of your choice, go to the Windows directory, find the file "OHZ.dll", and rename it to whatever you like. This step is important!
- soft reset your XDA II
- go to "Einstellungen" -> "System" -> "Programme entfernen", and remove the program called "V2R Homezone"
- with your file manager, go to the Windows directory again and remove the renamed OHZ.dll file. If there is still a directory called "Windows\V2R\HZ", remove that also.
Of course, you lose the Homezone display. But you get full battery life back!
Cheers
Daniel
Okay, I'm trying to find out why not everybody on the German O2 network is affected.
Alex and Markus: I opened a thread for this over in the PPC-Welt forum, see here.
You are invited to come over and participate! If you are not interested, could you please let me know where exactly you are located? I live in Munich, and it might be that O2 misconfigured just a few base stations here in the south of Germany so that the Homezone application behaves erratically.
Thanks!
Daniel
Hi Tazido
Fu#$%^&*( is it really because it move to munich... arrgh.
I do live in Starnberg, but I spend the weekend in Ludwigshafen and here everything was OK.
Xant said:
Hi Tazido
Fu#$%^&*( is it really because it move to munich... arrgh.
I do live in Starnberg, but I spend the weekend in Ludwigshafen and here everything was OK.
Click to expand...
Click to collapse
As mentioned in a post in that other forum, everybody who is affected should call the O2 hotline and report this as a "network problem", to raise O2's awareness of the situation.
For the moiment, uninstalling the Homezone app is the best you can do. :-(
Cheers
Daniel
I did uninstall the O2 Homezone app.
I tried to mail to O2 but this seems not to work for some reason, I get a 403 error.
About calling the hotline, I have to pay for this, as I switch to the web-based contract with the free SMS, so as long as i doesn't get worse I can live...
Alex
Hi all
I am new to this forum. And recently a problem puzzled me. My mobile phone is softbank x01ht. rom version is QSX2.1 and radio version is 1.54.07.00. Sometimes phone can't dial in and out however the signal display is full. It occurs often these days. when i turn off power and on, it returned to normal. Any one can help?
still wait the answer!
sounds like yer radio is going going going.............gone
but today it works well. I don't know when this problem will happen next time.
Hope never happen!
Hello friends. I am having a problem with my TMobile MDA. My phone was out of use for about 3 months because the battery died. After I replaced the battery I flashed TNT19199 V2 Rom to my phone. It listed my Radio ROM as 2.25.11. The problem I am having is that when inside of my work I get barely any to no signal. When I go outside I get 3-5 bars.
What I usually do is put my phone in flight mode to save battery, then when I am leaving work I turn flight mode off. What happens is that my phone takes FOREVER to get a connection. Sometimes it won't even happen at all. One time I had driven home(25 mins) and the phone still didn't have a connection. When I turned flight mode on and then off again it connected right away. I tried upgrading to 2.71 radio rom but it did not help. Any ideas whats going on here? Im gonna try the Cingular 2.25.11 ROM when I get home tonight.
Hey,
Has anyone else had problems with their HD suddenly cutting of calls even though there is good network coverage? I can have 5 bars of network on the phone, receive a phonecall, talk for a while, then suddenly have the bars drop to 0 and the call being ended. It's getting really annoying at this point.
Also I think the speed of the surfing through network (gprs/edge/hsdpa) has slowed down; it feels as if it doesn't really establish a great connection with the network.
Please tell me you've had this problem and that it's a software issue that is fixable!
Its your 3g network that is dropping calls. I have same problem.
Go to settings, phone and then choose the band tab. Change network from Auto to GSM.
Solves all problems.
I have poor 3g in my home. At home I use gsm mode and when i go back out i switch to auto - 3g mode.
Or it might be because of an old SIM card. If you had yours for a couple of years for example, it might be time to ask for a new one.
i've actually had my sim card for ages, gonna try to order a new one and see if that solves it, thanks for the tip
Let us know!
got the HD and it droped calls all the time. My SIM-card was 5 years old. after changing it worked a lot better but not 100%. Solved that after disabling 3g (bad 3g rec at home), now it works as it should no more dropped calls.
You know.. it would be ideal to have an app that could be assigned to a button press that switches the 3g on and off without needing to go into settings all the time.
I don't use the 3g stuff all that often (mostly wifi) and gsm is fine for sending texts and making calls. Not so sire about mms though.
To be alle to switch it on and off would be ideal and could be used in conjunction with other software to schedule locations or times that would auto switch.
Anyone know of any thing?
i have got the same problem. I have sent my hd to manufacture on warranty. I still waiting on my phone, i let you know what is going on when it will be back to me.
P.S.
sorry about my english
Desperate
Hello to all,
I am having completly same issue with my touch hd.
Expierincing line drops, other side hear me badly or not at all. I tried to update radio roms to 1.09.25.35 and 1.10.25.25 , but ittis the same. Also tried updating ROM to DUTTY HD 1.7.,but it was the same. My network is MTS in Serbia.
Than, I changed finding netwotk to manual, and type of band to GSM (900+1800) UMTS (2100), same result . It looks that this helps a litlle, since I expierence less drops, but I am still unavliable sometimes. Also since my gsm card is 7 years old, I was adviced to change it what I did as well.
This brought even more results, but today, after 5 days of good work in one place (with good reception of 3G) I travell to another city, and you may guess, It started happen again.
All the way phone was loosing signal, calls were droping or even I was unable to make any calls as well.
I am so desperate, and will have to return it to a dealer, although it was my last option...
My was the same problem but it was fix
After I installed couples of upgrade my HD from HTC website and I recieved too many drop call so I uninstalled all the Hot fix . Now every work back to the normal way
Tried that as well, made 2 times hard reset, but no help.
Anyway I had only ine hotfix installed the one for keyboard lag.
I had imprssion in the begining that my problems started with new connection manager database (hotfix that was automaticly installed), but after hard reset everything repeated, so that was not the case....
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Ryanmt said:
Same problem here! Total nightmare, is there any possible fix for this or is it just poor quality gsm bits in the phone? Mine picks up such lower signal than any other phone ive had
Click to expand...
Click to collapse
Ryanmt, It looks that GSM module sucks...Everything else is superb, but, after all this is a phone, isn't it?
I reversed to original ROM (403 WWE), and RADIO ROM (1.09.25.14), removed HardSPL, and now waiting for asome bright idea to try...
I give myself 7 days before waranty claim...
CORRECTION: I left mine HD for warantty today (11.02.), will report on...
Mine went back for warrenty also. Mine went back due to a faulty screen but i noted down it had major signal issues too.
Have you had any update?
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
djurkash said:
I am still waiting for mine. Don't know how long usually takes. Any expiriences?
Click to expand...
Click to collapse
Im still waiting now is 24th day, but i had sent by carphonewarehouse next time i will send straitgh to htc because cpw is not good.
24 days !? OMG, I hope I won't be that luck. I gave mysef my HD directly to official distributor (same place wher I have bought it) here in Serbia, this is 5th day since I have left it...
HTC told me 5 days from when they receive it.
Sent mine away also
I was experiencing the same problems, even when I had signal it was impossible to call someone(not always but it happends sometimes) and for some reason my FM Radio wasn't working.. I'll try to keep you all informed, if it helped to sent it back to htc..
sounds like htc might be collecting a nice pile of phones with the same symptoms. I wonder if that will prompt them to release a fix of some sort
guys here is a list of little nags that i have, i have tried everything to try and fix them, flashed every radio and rom with no success, and tried changing every setting on the phone. id be so grateful to get any of these fixed.
1) latest version of Swype (v2.0) with skin crashes frequently, i am able to use the keyboard but no text is entered, to solve this i must switch back to the full keyboard and then back to Swype
2) opera says a download is completed, when the file is launched it is for example 300kbs and will not launch, when i download the same file again the file is downloaded and is for example 8mb, the file then opens. Double click to zoom also doesn't work for me on certain websites, for example BBC
3) there is NO solution to this, i have looked high and low for this, my internet connection disconnects very frequently, i have tried every single option to no avail, the internet disconnects very frequently if HSDPA is enabled (supported by my payment plan) and fairly often if disabled. put simply, this makes internet browsing a royal pain in the backside
4) after reading so many good things about the battery life of the phone i convinced myself it must have been a bad battery. bought a second official one - not cheap, even worse. 15 minutes of web use with all data services disabled in a strong reception area will drain roughly 20% of the battery, have tried all sorts of power management cabs and tweaks. ive drained the battery and charged it fully going on 8 times now.
5) a calendar appointment is created which lasts the whole day (a birthday), no reminder is set, so i dont appreciate it when i get reminded at 12o'clock at night when im sleeping
6) the weather is set to download every 3 hours, so why does it download every 20 mins?
im not complaining guys, honestly this is the best phone ive ever had and i recomment it to everyone, but some of the issues i have truly are annoying. id greatly appreciate ANY help in regards to any of the issues above
thanks
1 - i had trouble with the latest swype (the pale grey one? silvery coloured?) i went back to the dark one, it was unuseable (cant seem to find out how to bring up its version number, , the cab just says swype.cab, , , heh. So i'd say try get an earlier version, Mine works lovely.
2 - move the opera cache to the sd card, and clean it now n again. I have a lot of that kind of trouble with podcasts from bbc, 15 meg or so, , seems to help with the cache on sd.
3 - dont really know about the network details. sorry.
4 - i DO know that if you live on teh edge of the decent signal area, your phone jumping between 3g/hsdpa and edge/gprs will eat your battery. find comm manager and switch off the 3g button (if you have one) when you dont need fast access, can vastly improve battery, and email and other syncs dont need 3g most of teh time, only browsing.
5 - thats probably outlook adding the default "the day before" reminder, (or maybe the htc one works the same as the outlook one) either way, you have to manuall edit the appointment to set the reminder to no reminder.
6 - it will download if you linger on the weather tab for a second or so when swiping. Gives the impression that it is always updating.
Hope some of them at least help!
sam
thanks for the fast reply, not the first time too
1) ok ill uninstall swype and install the older one, hope this gets fixed as i prefer this layout
2) thanks - i have moved the opera cache to the sd card
3) my operator is tmobile uk, HSDPA is supported and so is 3g, i have unlimited data plan, the connection will drop after a couple mins, normally less, if HSDPA is disabled, the connection is slower but more stable, but in the end, the connection will drop
4) ive disabled HSDPA because atm its unusable, i do indeed have that 3g button and is always off, my connection is always on G, still 20% battery loss after 15 mins surfing
5) i mentioned that i set it to no reminder, what do you mean?
6) that makes sense - thanks
if you have any ideas how to solve number 3 id really appreciate it
I had the same issue with Virgin UK (uses Tmobile as you are aware) I flashed to 1.66 rom and my problems went away - battery life as much better also, hope it helps
thanks for your reply
i have also flashed to official 1.66 rom, the problem didnt change at all
i even tried different radios with this rom
any other ideas?
thanks
backup before you do the swype change, if you use a lock password, i believe some version of swype can affect that? (i dont use one so i wouldn't know, there are threads on it)
about outlook and the reminder thing, i'm not really sure of the details, but i've been syncing the same set of contacts and calendar with outlook for probably 6 or 7 years, and several times ive come across a situation where you set up an app, or event or something, and set no reminder, and it goes off at midnight the day before - the setting is actually 'one day' and the day starts at midnight, d'oh.
How it comes to be that it doesn't get saved i haven't pinned down, but it generally seems to be after a hard reset/complete wipe and resync. It often (not always) also creates duplicate birthday reminders.
This has happened to me from office 2000 right through to 2k7, and on different phone OS's, and different sync programs but it doesnt happen all the time.
(bit non specific, sorry)
it sounds to me like an outlook related problem, but i dont use outlook at all to sync anything to my phone
i still dont have a clue why i cant double click to zoom on certain websites, bbc is the one i look at the most its very annoying
Yea i hate the no double click on bbc site . Must be something about how its constructed i guess. , , cuts coming next year, it'l fall appart....
cgrec92 said:
4) after reading so many good things about the battery life of the phone i convinced myself it must have been a bad battery. bought a second official one - not cheap, even worse. 15 minutes of web use with all data services disabled in a strong reception area will drain roughly 20% of the battery, have tried all sorts of power management cabs and tweaks. ive drained the battery and charged it fully going on 8 times now.
thanks
Click to expand...
Click to collapse
Your battery should not behave like this and you should stop draining and charging the battery because you will ruin it and I suspect that you may have already done damage.
The batteries need a good few weeks of use to reach their max usable capacity and to achieve this charge it as often as you can for as long as you can. Nothing more, nothing less. No draining, cycling, conditioning of any sort. Just use it and keep it on charge.
I have mine on charge always at home and in the car and I have never got below 40% during the day and I'm a heavy user of the internet.
I have two backup power packs and have needed them only once when I was away for two days and couldn't easily charge.
thanks for your reply, i will do this for the battery, ill report back if it helps
thanks
anyone have a clue?
thanks in advance
cgrec92 said:
guys here is a list of little nags that i have, i have tried everything to try and fix them, flashed every radio and rom with no success, and tried changing every setting on the phone. id be so grateful to get any of these fixed.
1) latest version of Swype (v2.0) with skin crashes frequently, i am able to use the keyboard but no text is entered, to solve this i must switch back to the full keyboard and then back to Swype
2) opera says a download is completed, when the file is launched it is for example 300kbs and will not launch, when i download the same file again the file is downloaded and is for example 8mb, the file then opens. Double click to zoom also doesn't work for me on certain websites, for example BBC
3) there is NO solution to this, i have looked high and low for this, my internet connection disconnects very frequently, i have tried every single option to no avail, the internet disconnects very frequently if HSDPA is enabled (supported by my payment plan) and fairly often if disabled. put simply, this makes internet browsing a royal pain in the backside
4) after reading so many good things about the battery life of the phone i convinced myself it must have been a bad battery. bought a second official one - not cheap, even worse. 15 minutes of web use with all data services disabled in a strong reception area will drain roughly 20% of the battery, have tried all sorts of power management cabs and tweaks. ive drained the battery and charged it fully going on 8 times now.
5) a calendar appointment is created which lasts the whole day (a birthday), no reminder is set, so i dont appreciate it when i get reminded at 12o'clock at night when im sleeping
6) the weather is set to download every 3 hours, so why does it download every 20 mins?
im not complaining guys, honestly this is the best phone ive ever had and i recomment it to everyone, but some of the issues i have truly are annoying. id greatly appreciate ANY help in regards to any of the issues above
thanks
Click to expand...
Click to collapse
I experience the same problem (frequent loss of internet connection). I then shut down data connection and immediately re-enable it to turn it back on. This works, but it's annoying and a definite let-down for any smartphone, especially our powerful HD2.
I can't believe nobody has a solution for this. Apparently not even HTC does.
Anyone???
im glad im not alone, there are many many people with the same issues, whoever finds a fix is a saint!
My battery seems fine since i dropped a radio version and can now lost 3+ days with a lot of use and everything downloading automatic.
there are only two things that annoy me, slow/ lag when texting on the keypad and finally the random ghost typing
could you mention what operator youre using and where youre located?
perhaps your radio would be suitable for mine too
Make sure your birthday reminders are set to "none" and not "0 minutes".
I had this problem with birthdays also. They seemed to revert back to 0 mins when i flashed my phone and re-synced my contacts wo had to go through them and set from 0 min to none. Pain in the neck but better than being woken up at midnight!
cgrec92 said:
im glad im not alone, there are many many people with the same issues, whoever finds a fix is a saint!
Click to expand...
Click to collapse
I contacted the HTC customer service via their website and this is the reply I got from them:
This could be a driver conflict and we recommend to try a hard reset on it make sure that you back up all your data before the reset. If the problem still going on after this then contact us in this line +44 8458900079 and we will send your device to be repaired.
Does this make any sense? It almost seems to good to be true. My phone is fresh out of the box, been using it for about two weeks now with a standard 1.66 ROM. The data disconnect problem has been there since day one. I kinda feel like they recommend a hard reset no matter what the problem is
Anyway, I've read about other people having the same problem as cgrec92 and I but... is this an universal problem or are there lost of users out there who have no data connection problem?
that's really useful information thanks for posting that ill definitely keep in mind that i can send it off to get repaired, although keep in mind most people who have done this say nothing changes, from all I've read, tmobile customers are the most affected, i have done hard resets before but they em nothing, I'm going to try mtty to completely format the phone, maybe its something left over from the tmobile stock rom? anyways ill try that and report back
By the way: I'm on 3 network in Denmark.
i have used mtty and flashed artemis 5.0 with radio 2.06 as the rom recommends
have had some connection dropouts still although less common
what i have found though is that in connection setup, right click and click on update database, equip the new settings
not minimizing opera seems to keep the internet from dropping out too