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Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer
weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place
ah..... :shock:
Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred
I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?
Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.
It can't have anything to with the sim card as I'm having this problem with a brand new sim card.
After I picked up the MDA I noticed that occasionally, while attempting an EDGE connection, the radio would appear to reset. Signal bars would disappear and the dots under the antenna would appear. The data connection would never take place and as far as I could tell the radio reset. This occurred several times in the course of a day. So did a hard reset on the phone which I hadn't done since picking it up. Now the symptom appears to have changed. Instead of it appearing to reset, it appears to "stick". Indicated signal strength never changes, the data connection is never actually made and eventually I turn the radio off and back on again via flight mode. Again, this only seems to happen while attempting a data connection, either EDGE or GPRS.
I've written Tmo support but I'm curious if this has happened to anyone else or if it may be a problem with my specific phone. And never having had a problem like this before, should I take the phone back to the store and ask for a replacement or do I need to hear that from Tmo?
Thanks!
I have a Cingular 8125 on TMO network and have the basically the same problem. GPRS/EDGE would occasionally stop working. Once it begins to "hang", I would notice the radio icon lose the bars and the dots would appear. However, It would reset on its own after a minute or two. This happens a number of times a day. Annoying the crap outta me.
The MDA ships with an older version of the radio rom. Maybe it would help if you updated it.
kamskii said:
I have a Cingular 8125 on TMO network and have the basically the same problem. GPRS/EDGE would occasionally stop working. Once it begins to "hang", I would notice the radio icon lose the bars and the dots would appear. However, It would reset on its own after a minute or two. This happens a number of times a day. Annoying the crap outta me.
Click to expand...
Click to collapse
yeah, that's the one. I'll see what Tmo has to say, I'm sure as hell not flashing a phone that's days old and well within the warranty period. In the off chance it's software, I did another hard reset and prevented it from installing the extrom stuff.
update: Customer support asked me to try another SIM, which I did. When that didn't help, they told me to bring it back and they'd give me another one. Hopefully that'll be the end of it.
hi,
have the same problem. I just "loose" the signal and it searches, searches .... and again. SR or flight mode on/off usually helps. but its really getting annoying. I have feeling it is in places where there is a weak signal (but just opinio, not a proven fact). Sometimes happens, sometimes not at all. Dont know what to do about it.
I've noticed the same with the Cingular 8125 on Cingular's network. The radio version is 1.09.11. I am wondering if the later radio version would make a difference?
exchguy said:
I've noticed the same with the Cingular 8125 on Cingular's network. The radio version is 1.09.11. I am wondering if the later radio version would make a difference?
Click to expand...
Click to collapse
I upgraded the Radio rom on my 8125 to 1.13.10. I *think* it helped, but to be honest, it still happens. I also now, as a habit, turn off GPRS by pressing the red button for 5 seconds. This seems to help a bit too.
It's really a crapshoot. There are times when I can stay connected to GPRS for hours and hours, while other days i would get kicked within minutes. When the 2.8.7.102 rom is officially released, I will load that in hopes of fixing this problem.
I've had this same problem for months no matter device I use. At first I thought it was because I was using non T-mobile branded phones, but since using devices like the T809 as a modem and the MDA I get the same problem, edge/gprs would connect and stop working/hang after while. Most likely its a network issue, and this didn't start happening to me until T-mobile released edge data service. I'm actually a sales rep for tmo and haven't heard anything from tech support.
I've not had it happen with 1.12.10 (I think) - NOT the 1.13 version, but the one before it. Flashed it the other day - perfect since. The stock T-Mo radio ROM did it once in a while, usually in a poor signal area.
Old Problem
This happened on my Treo 600 on T-Mobile. The problem seems to be city-specific, so it happened in Pasadena frequently but not in DC.
hi, i just got the tmobile MDA and everything works perfect, i dont seem to have the problem of the GPRS, the only problem i have is that the sound of the phone is too low. any suggestions?
P.S. whats the website to download updates and softwares for it?
thanks
PETER
Genesis3 said:
I've not had it happen with 1.12.10 (I think) - NOT the 1.13 version, but the one before it. Flashed it the other day - perfect since. The stock T-Mo radio ROM did it once in a while, usually in a poor signal area.
Click to expand...
Click to collapse
Yep, that was my experience exactly, I haven't had a problem even once since flashing 1.12. Thought about trying 1.13 but didn't want to push my luck. The phone seems to be 100% now.
Hey guys. I decided that I was going to try upgrading to the latest radio 1.50 the other day. And after having a few problems with missing calls I decided to go down to the last newest one. Well same problems. So I basically just worked my way back to 1.41 which I was using before I upgraded
Still had a few of the same problems. Not that many.
So now I went up to 1.43 and so far so Good. But I noticed that when I dial my own number it waits an very unusually long time until it starts to ring.
Wondering if you guys have any suggestions. It screwed me over last night as I was supposed to pick somebody up from the airport and never got any calls because of it.
Thanks
I am using
HTC Official WM6 Rom
1.43 Radio
Cingular 8525
Just tried Hard Reset and still same problem.
I've searched the board alot and havent really found this before.
The phone Rings right away when I hear the other phone ringing.
but when i dial the number there is a good 6 second delay until it actually starts ringing.
hrmm... i try to convince myself "if it aint broke, dont fix it" but when i see new radios and roms coming out I get excited, but now this just gives me more of a reason to stop messing around.
Hello! 1 hour ago I discovered another problem with my Qtek 9100. My phone was ringing, but the display was showing nothing, no incoming call, nothing at all. The phone had resumed from stand-by and in the bottom left corner was showing "CALL STATUS". I pressed the END button, the SEND button and button under "CALL STATUS". Nothing happened and the phone was still ringing. I soft reset the phone by pressing the stand-by button for 5 seconds. Turned the phone on and looked in CALL HISTORY. There wasn't any new call in there. I thought it was my girlfriend, so I called her back and confirmed that she was calling me in that moment. The problem is that she ended the call after 2 "rings", but my phone kept ringing until I soft reseted it (I heard the sound at least 6-7 times -I have windows default ring-). After that I tried to call my number from another phone, and the Qtek was working fine.
What should I do to solve this problem? Is there a problem with the radio version?
Thank you very much!
Maybe....
But men!!! welcome to Windows Mobile world hahahaha the softresets are so helpfulll hahaha enjoy this iste men we are for help.
Maybe is the Radio rom maybe not cause it works fine then isnt it?
So please before upgrade anything more please unlock your phone with HardSPL process and read very well ok?
bye.
RAdio ROM
What version of WM are you running?... when I upgrade my Wizard to WM6 got the same problem, I fixed it by changing to Radio ROM 2.19.11 (t-mobile).
This is supposed to be the best one. Or try other Radio roms until the problem is solved.
Hope this helps
ivojoe said:
What version of WM are you running?... when I upgrade my Wizard to WM6 got the same problem, I fixed it by changing to Radio ROM 2.19.11 (t-mobile).
This is supposed to be the best one. Or try other Radio roms until the problem is solved.
Hope this helps
Click to expand...
Click to collapse
I dont know, my Wizard runs on SNN ROM WM 6.1)),(IPL/SPL 2.26,GSM 02.25.1, OS 10.0.0.10) for more than half year. I had same problems, in this period a few times only. Bt somethimes I cant see a callerID. Soft reset was only solution, I am tired of changing ROMs
Hello
I've the HTC Jade smartphone since one week, and I'm very happy of this. I love design and multiple functions.
But sometime, I observed a problem with my phone.
It was normally on, no problem with network or others appears, but nobody can phone me or sms me, and I can't phone and SMS. It doesn't work too.
As the network was disfunctionnaly.
A phone reboot resolve the problem, but in one week I oftently had this problem (three times minimum). It's a real problem because I can't know when my phone is "disconnected" or no.
Is there anybody have this problem, and know a fix of this bug ?
Thanks,
Julien.
Do you use SPB Phone suite or similar software?
It happened to me before, if I switched GSM on, did not wait until it is really on and than switched the phone to standby.
No, I don't use SPB Phone or others software for my phone.
I just use ActiveSync for synchronise phone with computer.
Do you switch your GSM network off regularly?
Try hard reset. I think that is a software problem. Are you using 3G network or GSM only?
Just found a brand new bug.
When the phone is on stand by for a long period of time (during the night), if i get a sms, it only arrives when i press the power button to light the screen.
Until then, the phone doesnt warn me about the incoming sms.
sorry, double post
fenikso said:
Do you switch your GSM network off regularly?
Click to expand...
Click to collapse
No, I never switch off my GSM Network (you talk about Airplane mode ?).
And HSDPA mode and 3G are always activated.
Again now, my phone just have the problem ! I saw that when I wanted to call then it doesn't work.
I must reboot and I lost three calls and one SMS >_<
I'll test hard reboot now, and I'll tell you news.
Thanks to all !!
If you do not use any third party software, you can ask HTC support directly.
http://www.htc.com/us/CS_Mail.aspx
Zeganso said:
Just found a brand new bug.
When the phone is on stand by for a long period of time (during the night), if i get a sms, it only arrives when i press the power button to light the screen.
Until then, the phone doesnt warn me about the incoming sms.
Click to expand...
Click to collapse
Tried that one after whole night in standby. Worked just fine... Device woke up on it's own, delivered the message, played sound, started blinking LED.
C4st92 I have same bag with my O2 Atom Exec, but nobody can`t help me long time
I waiting, waiting long time... and buy new phone - HTC 3G, 2 days ago...and... Oops, i see your news, you make me shook
I hope you can make this bag...and write here about this problem....
I have also both bugs. Yesterday, my jade loose the call and didn't react at any order. I could not abbort the call. Actually after a reset, i was not able to call anybody as a operator failure.
And today after the night, I sent me a sms from the inet and my jade didn't react althrough it was on stand by. After wake up, the SMS was shown.
I have the german version of the jade.
Regards
Hi, I have the same problem with my HTC Touch HD. Only when i set to GSM network is good. Problems are when i use Auto or 3G band. I have this device from 17.11.08. How do You thing, can I replacement for new one? Without waiting for warranty repair?
Sorry for my English.
troxter
How do You thing, can I replacement for new one?
Try But, some shop have rule "If product have problen can change within 7 days from date of purchase with the original receipt only"
I bought this phone in Orange shop. It was upgrade phone.
is it a general bug or depending on device?
I already wrote that I did not encounter this problem in my Jade.
C4st92 said:
I'll test hard reboot now, and I'll tell you news.
Thanks to all !!
Click to expand...
Click to collapse
Since hard reboot, my phone has bugg two times.
I'll test to disable HSDPA and test with just GSM/GPRS Network if I keep this problem.
Wait & See
Guys, have you tried to contact HTC directly and ask about this problem?
I am using only GSM network and I did not encounter any of those problems. But if it seems to be common, why not ask them?
I called the german HTC support two days ago and reported the problem. They want to check this. The support has no resposibility to check, they report it to HTC directly and I think they could better speak english than german ;-)
Perhaps it depends of the rom. I have the german rom and using umts.
The problem is very special. If I receive a sms after a certain time (wake off 3h), only LED flashs. When the time is longer (e.g. 6h), the LED doesn't flash receiving a sms.