first of all i am sorry to start a thread with a problem
i looked the forum w/o similar problem to this (please correct me if im wrong)
i plead to you developers to help me ,im stuck, depressed, and angry from my cruise
here it is :
i have touch cruise that i bought 1 month ago ( ONE MONTH, DAMN!!)
FIRST IT WORKED fine for few days , then the bigbang:
when i have (H) OR (3G) IN RADIO : no calls at all, its like phone is off, everytime i try to call ,the call end and then bleebed twice (end call tone)
cannot receive call either?? ( yes, HSPDA OR 3G is enabeld,, and band settings are set to auto)
when i disable hspda or 3g ( or set band to (gsm only) ,it works fine with G, E, or standard gsm
but not 3G ( NOW FEELING MORE DEPRESSED).
i cannot connect to internet : even in G,E,OR standard gsm
it says : connected, ---> connecting---> opening ,,,,then it get STUCK in 1 kb or 2 kb for ever-----( shows 1st line or two in google page but no more) then an error message ( there seem to be aproblem with your connection,,BLAH,BLAH,BLAH).
- I TRIED AUTOCONFIGURATION AND MANUAL TOO, NO USE ( not a settings or configurations problem)
- note : i tried my chip on my nokia 6680 and it is working like a charm ( internit, 3g, everything) ( not a chip or service problem)
- my friends ( have o2 life and touch dual ) have exactly the same settings and connecting from exactly the same place and service with no problems
- tried to move from area to area (even city ??????<--- desperate huh?)
with no use.
- THEN: I GOT EVIL : flashed new rom (bebe .67) - thanks btw- and newest radio for touch( cant remember the name ( 61 something, but was the best reviwed one)---> guess what?--> no useeeee
tried murata radio --------> you know what. ( by the way the reception strenght is exellant, thats not the problem)
flashed mobiz room ----> suicidal feelings ( yes ,no use)
flaSHED udk ----> nothing, natta
still stuck
returned to original radio---> its like cruise is telling me : GIVE UP DUDE, WHAT ARE U ,NUTS? IM NOT DIONG IT ,OK.
-before that i did dozens of hardreset, softreset ( almost every day or two)
pleeeeeaaase guys u r my only hope ,before i crash my cruise ( i mean it)
- i am ready to pay ( or donate)if necessary ( just tell me how, paypal not supported in my place , just give me another way and ill do it ,
i got sick of this
my brother makes fun of me : pocket pc huh? with no 3g or internet CAVEMAN?
again , sorry for long thread, sorry if misplaced,
thank you in advance
3G H network problem
I upgraded to radio 1.64.08.21 a month ago. Everything works fine for a month, till friday. Saturday my phone was off and I used gps for 40 min. Sunday start problems: I can use phone only in gsm band, in this way I can connect in edge or gprs and make calls, otherwise not call are allowed (two bips and the call is terminated) and no data connection! I have a dualsim adapeter, but with another sim card same problem! I try murata rom but no luck. Same issue! One more thing: saturday my battery was drained to zero, if it means something!
Nobody help us? Do We need to give our TC to htc assistence!?!?!
(I made this post also in all polaris radio)
allanon said:
I upgraded to radio 1.64.08.21 a month ago. Everything works fine for a month, till friday. Saturday my phone was off and I used gps for 40 min. Sunday start problems: I can use phone only in gsm band, in this way I can connect in edge or gprs and make calls, otherwise not call are allowed (two bips and the call is terminated) and no data connection! I have a dualsim adapeter, but with another sim card same problem! I try murata rom but no luck. Same issue! One more thing: saturday my battery was drained to zero, if it means something!
Nobody help us? Do We need to give our TC to htc assistence!?!?!
(I made this post also in all polaris radio)
Click to expand...
Click to collapse
allanon? you r speaking my mind
this is exactly the same problem
i hope someone will help us soon
and yes, i dont want any help from those htc support , all they are good at is repeating your words like parrots
I suggest to put the original ROM and RADIO and after that the original SPL ( http://forum.xda-developers.com/showpost.php?p=1962153&postcount=79 ) and go with it to warranty... if you changed so many roms it means it is not a software problem i think.
Did you took out the battery and put it back in?
downgrade..
downgrade your radio rom to Murata (1.58.21.23)..
don't forget to backup your data, because Murata Radio does hardreset after downgrade..
3G H network problem
I tried Murata and original 1.58.21.23 rom, no luck! I read something related to the sim holder: It could be the cause of our nightmares! In fact I have a dual sim switching two sim, both 3G. The first day I buy polaris it works well switching from first sim to second and viceversa. The second day it doesn't works anymore. I can switch sim only after a soft reset for one times and after first switch only second sim works. Thinking an incopatible dual sim holder I buy another one where the manufacturer say good for the cruise: same result!!!
Now, after the network problem the sim switch without problem!?!? I think is an hardware issue...
P.S. I have changed only radio, Rom is the original italian!
thanks all for replies
but problem still exist ,?????
Surrended
al_assiri2000 said:
thanks all for replies
but problem still exist ,?????
Click to expand...
Click to collapse
Exist and persist! I called htc customer care to send them my tc... I hope it comes back quicly a maybe a new one!
Ciao
im waiting for your reply regarding your tc
i hope it works, so i can do the same
best wishes..
hi
my htc same proplem but i find the proplem in the of ( sim card base ) i send my mobile to warranty then the eng. say me this a defect in factory . then after chang base sim card the 3G is good . but the new base sim card is a different old base
A Glimpse Of Hope
rabei3 said:
hi
my htc same proplem but i find the proplem in the of ( sim card base ) i send my mobile to warranty then the eng. say me this a defect in factory . then after chang base sim card the 3G is good . but the new base sim card is a different old base
Click to expand...
Click to collapse
thanks, first of all
r u saying that u had the same problem, and when u send it back to waranty
they told u : its hardware problem ( in sim card base or something like that)
and they replaced ur device ?
and now its working perfectly ????
then.....this is a factory error
THATS GREATE NEWS!!!!!
I LL TRY TO SEND MINE TO WARRANTY
AND GIVE U THE UPDATES.
but i still have one thing bugging me????----> why do the devices works perfectly for the first day or two---- then BOOOOOM ????
0
Warranty
My tc now is sended back to assistence. Mine worked well more than 2 months without problem, then it died! Mystery of technology i guess.... I'll notice you when it's back!
@al_assiri2000
Search the forums for the 3G bug.
The problem occurs (according to the many reports I see here and in other forums) also with other units (like the Kaiser/TyTN II).
I had the problem myself with a Kaiser and they final solution was a change of the mainboard (on which occasion I returned the unit for refund because the mainboards were out of stock and a delay of weeks was announced).
The symptoms you describe point exactly to this problem.
Hardware problem...
allanon said:
My tc now is sended back to assistence. Mine worked well more than 2 months without problem, then it died! Mystery of technology i guess.... I'll notice you when it's back!
Click to expand...
Click to collapse
thank you my friend,
i cant thank u enough
u helped me alot
akxak said:
@al_assiri2000
Search the forums for the 3G bug.
The problem occurs (according to the many reports I see here and in other forums) also with other units (like the Kaiser/TyTN II).
I had the problem myself with a Kaiser and they final solution was a change of the mainboard (on which occasion I returned the unit for refund because the mainboards were out of stock and a delay of weeks was announced).
The symptoms you describe point exactly to this problem.
Hardware problem...
Click to expand...
Click to collapse
akxak, thanks alot friend
your clear and - to the point - reply
has answered most of my questions
peopole like you and Allanon makes us ( the freshmen) feel supported
thanks xda-developers
U HAVE SOLVED MY PROBLEM !!!!!!
al_assiri2000 said:
akxak, thanks alot friend
your clear and - to the point - reply
has answered most of my questions
peopole like you and Allanon makes us ( the freshmen) feel supported
thanks xda-developers
U HAVE SOLVED MY PROBLEM !!!!!!
Click to expand...
Click to collapse
Hi! So did somebody solve the problem finaly? Who manage to get device back fexed and what was the exact problem? I got the same problem with my O2 - mostly same I can tell... Cause in my case just EDGE and GPRS does not work - and it conserns just one operator.... Other opererator's sim cards work properly.... Changing sim cards of my own operator one to another does'n help.
Can somebody confirm that changing simcard base will solve the problem?
forget to telll
Just want to add that problem with my O2 occured in several weeks of using and I didn't change any settings and flashing rom or radio befor - so I think this is hardware.....
I just sent my polaris to warranty ( cellecom)---> pronounced : silly - come!!
im waiting now
im calling daily , they even know my voice now
hope to get my polaris soon .
i will post the updates as soon as i get it
thanks again to all of you guys
from all the replies : this is clearly a hardware glitch
at least i know what to do now--- waiting
kirill-d said:
Hi! So did somebody solve the problem finaly? Who manage to get device back fexed and what was the exact problem? I got the same problem with my O2 - mostly same I can tell... Cause in my case just EDGE and GPRS does not work - and it conserns just one operator.... Other opererator's sim cards work properly.... Changing sim cards of my own operator one to another does'n help.
Can somebody confirm that changing simcard base will solve the problem?
Click to expand...
Click to collapse
from other replies , i think the problem is more than just an sim base
it has something to do with mainboard ( very poor quality hardware )- i think some one said (belguim company)
your best choice is to use ur warranty ASAP. ---> dont forget to put back ur original rom and radio and lock device back
good luck
I finally gave up and sent mine back to htc
they said it was the main board. they said that they would send back to me 3 to 5 days after they receive it. it took over 2 weeks but when all said and done it works great now and they did say they had to replace the main board. i sent it in right after the murata was discovered. I really wish i could have tried it to see if it would have fixed the problem. but anyways I have a new board to break now hehehe
Related
Hey. I'm a new user
Bought an elf bout a month back, but the phone has big problem. Randomly, it doesn't ring when someone calls! Shows no missed calls either. Messages don't come as well.
And all this is very random. Some calls do come through. some don't.
Googled and found that a lot of peeps have the same problem. Supposedly, the phone doesn't ring when it is in sleep mode.
But i've had the problem even when i've had the phone constantly on and just locked.
I've tried soft reset but it doesn't work...
Should i get the phone replaced or repaired
Or is there any other solution.
I tried searching this forum but couldn't find any threads related to this problem. There was no information in the wiki either. Can someone help me???
I have htc home customiser, slide to unlock and a picture viewer installed. Original rom
Try hard reset, but remember to backup all your data before. Contacts, appointments, files etc. And better remove SD and SIM before doing it.
Well. Tried hard reset.
Unfortunately did it before i read your reply and did it with the card and the sim in it
I did back up all my data and contacts though
But the problem still persists
I guess i have to make a visit to the sevice centre after all...
Dubudhi said:
Well. Tried hard reset.
Unfortunately did it before i read your reply and did it with the card and the sim in it
I did back up all my data and contacts though
But the problem still persists
I guess i have to make a visit to the sevice centre after all...
Click to expand...
Click to collapse
hey evn i ve d same prob got it replaced from d servic centre bt it exists evn now..wid d new piece lol...its a prob wid d radio rom version...cant help it dey r helpless bear wid it..don hard reset no use mate... !!!
Problem after Upgrade
Hey I have a similar problem...
I upgraded my ROM and since then I cannot turn off my Phone cus if I do when i turn it on the Radio (as in Network) WON'T WORK! Even after I insert pin # it just says there are no networks available although every other phone in the house has network... I've tried rolling back to my old ROM (Blue Elves) but the problem persists...
Do you think maybe another Radio version would help?
The new ROM I installed had the latest Radio version and still, same problem... I'm stuck with a phone that has no signal...
Can anyone help?
Thank you!
even am having this problem of not receiving calls.....i even tried a radio ROM upgrade but still the problem exists...damn irritated....any solution for this?
Similar Problem
Maybe CPU don not support. All functions well, but when I connect wireless, Bluetooth and GSM (long call), mine friezes. I have no solution.
Same problem for me too.
I even took my phone to my provider and they messed around with the IPL, SPL and ROM but still could not figure out what's wrong. I get txt msgs (didn't bother trying outgoing) and I can connect EDGE and GPRS but can't make or receive any phone calls.
I did notice sometimes the phone searches for a network but can't find it (even when locked to my provider).
This has to be a common problem. All other functions on the phone works fine.
Please if any of you find a solution, share it with the rest.
Thanks
Onix Light Version Rom Cooked by myself.
FOR ELF/ELFIN
This version cooked by myself solve the problem of unexpected shut down on 50% and 30% of the battery. A ONYX JR. 4.1.4 (Lighter) was cooked with the last radio IPL & SPL.
I have tested about 20 different Roms and I found some stability in a HTC Touch ELF with this cooked ROM. Similar problems occurred with various IPL & SPL and radio versions.
I supposed the hard code for this OMAP850 with speed of 201MHZ is too heavy for all the functions working at the same time. With some rom versions the battery goes down like 20% in 10 minutes with All radio functions (wi-fi, BT, GSM). I supposed it´s solved.
Mine is working for 3 days without reset.
Please feel free to try. Mail me to [email protected] , because I don´t know if I could post a link here.
Notes:
REMEMBER YOUR HTC ELF/ELFIN MUST BE SIM AND CID UNLOCKED. (FIND THE WAY IN XDA DEVELOPERS AT THIS LINK: http://forum.xda-developers.com/showthread.php?t=408637 )
ELFIN: Free Storage Memory: 171.27MB; Free Program Memory: 79.23MB (Version 4.1.2 with only M2D running)
ELF: Free Storage Memory: 54.22MB; Free Program Memory: 22.91MB (Version 4.1.2 with only M2D running)
We are not responsible for any bricked device.
Ps: I have sent mine to HTC, and the solution was changing the mainboard for 179€. Bahhhhhh no away.
I Bought My Touch HD last month from QATAR, after two days I discovered that while making a call and after a while ( 2 to 5 minutes) the other party will start to complain that he cant hear my voice while I still can hear him clearly, and then after a while the sound will return to normal and he will be able to hear me clearly again !!!! this is repeated every 2 to 5 minutes during the call !!!!
I went to the dealer and exchanged the device with a new one, what surprised me is I encountered the same problem again after one week and I dont know what to do !!!!! I am currently visiting the family in the states and still have the same problem on T Mobile using a local SIM Card !!!
PLease help, does anybody have the same problem ? please advice
ROM Version 1.14.488.3 (22273) WWE
ROM Date 10/25/08
Radio Version: 1.09.25.14
Protocol Version: 52.49a.25.26U
Maybe a problem with the other side of the line?
i've been talking once 1,5hours straight with no problems at all
HI,
Thank you for the reply, but I've been calling alot of people and most of them report the same problem !!! May I know what is your ROM version !!!
Thanx
PLeas help, any ideas ?
Yes, I have the same problem too. This is getting frustrating.
Hope someone can to the right direction on how to solve this. Thanks.
ROM : 1.18.723.2 (23358) WWE
ROM Date : 11/20/08
Radio version : 1.09.25.14
I bought mine from Qatar, now I updated to ROM 1.19 Black Pearl by Pinosha and still testing as the problem sometimes dissapear and then comes back after few days and lasts for a long time !!! but I have noticed that no body is interested in this problem !!! maybe we are the only people that have it !!!
when i got my new phone i got a new simcard that better supported the 3G functions than my 5year old one.
I had a couple of times people couldn't hear me..
I thought it was caused by the way I was holding the device. The Mic is on the bottom end the phone.. I sometimes put my finger on the mic.
Next time when it occurs again.. check you're not blocking the mic with you finger..
Hope it's as simple as that for you as well.
Regards.
try setting the cellular network on GSM only on the phone, when the reception is bad and 3G doesnt work, i think you have these kind of problems when you are in a call...
just disable 3G
I will try it, thamks
In most cases it is due to people closing the mic with their finger when talking..the mic hole is placed in a bad position...
Same problem for me but i think i have the reason why. I think the change to 3G or EDGE when in call is the problem. I have this problem everytime when i get a new mail. Is that possible? And how to fix it? :confused
Same when i load the wether while in call....
Maybe this is the problem, but my device sometimes connect via Edge and I dont know why and when i disconnect it, it will connect again !!! I dont know how to stop the data connection and prevent the device from auto connection !! I want to disable all data connection and keep the MMS working only !!!
Any help on how to disable data connection and keep the MMS working !!!
I live in the US and use my HD on Tmobile and dont have 3G, only Edge is working !
I own HP Ipaq hw6940/6945 Mobile Messenger, without SIM card phone works just fine, but when I put the SIM card in, in a few minutes system start to freeze, programs won’t open, calling or even entering the messages menu isn’t possible. I also did a soft and hard reset, but no effect. The only thing I can do when freezing is a soft reset, and when it reboots, it freeze again, then I do reset again, and so on. How to fix this problem?? Or at least does anyone know how to install another operating system (Windows Mobile 5 is idle) ??
Please help !
C'mon, is it possible that nobody here knows how to install new operating system ? I need help big time ! If this thread was already posted by someone else, please post a link.
Have you tried the HP ROM update?
I don't think you will find another OS for the 64X5 here... Search the forum and you'll see that... You can try to burn the official ROM update. Below is the link for the English language, but you have others available too...
http://h20000.www2.hp.com/bizsuppor...sId=1822489&swLang=8&taskId=135&swEnvOID=2067
Good luck.
Maurício
if u r looking 4 rom update of the 6900 please first read "no gsm" posts regarding this device
why do u think update will help?
have u checked different sim? (also 1 form different cellular company )
have u tried cleaning your sim?
have u checked the sim location if it is ok?
have u tried HR?
(testing with no apps)
your device is sim free?
have u tried different regional settings ?
are u using 3g sim?
EREZYAD said:
if u r looking 4 rom update of the 6900 please first read "no gsm" posts regarding this device
are u using 3g sim?
Click to expand...
Click to collapse
Hi there,
When I switched from T-Mobile to AT&T, I suddenly got a terrible noise in my 6945's phone calls, and the caller volume is much lower (too quiet now )
Would a 3G SIM cause this problem? I didn't have a 3G SIM card before this. AT&T doesn't offer 2G SIM cards, but I could check on eBay or something if you think this may be the problem.
H-fox: Have you tried a different battery, or running on a charger to see if the battery might be the problem?
Eric
shep2112 said:
Hi there,
When I switched from T-Mobile to AT&T, I suddenly got a terrible noise in my 6945's phone calls, and the caller volume is much lower (too quiet now )
Would a 3G SIM cause this problem? I didn't have a 3G SIM card before this. AT&T doesn't offer 2G SIM cards, but I could check on eBay or something if you think this may be the problem.
H-fox: Have you tried a different battery, or running on a charger to see if the battery might be the problem?
Eric
Click to expand...
Click to collapse
backup your device then HR and check if it is ok
im usingsim from israel 2g and 3g with no issues but i know on some sim there are issues so cannot say...
EREZYAD said:
backup your device then HR and check if it is ok
im usingsim from israel 2g and 3g with no issues but i know on some sim there are issues so cannot say...
Click to expand...
Click to collapse
I've hard reset it 3 times since switching to AT&T, no change.
Also could it be from using an after-market battery? I had no problems on T-Mobile with the battery though. I no longer have the original battery.
Thank!
Eric
i know there are issues on the 6900 when using unorig battery but what i have seen was radio issues like wifi or device "sleeps" (need sr 2 wake up)
have u tried 2 set volume 2 max during a call?
make a phone call and during that call setting the volume?
do u use profile app? (have u tried after the hr or first u installed things)
can u try different region setting like from english us 2 uk (not setting the time )
I haven't reinstalled anything yet. It doesn't seem to matter if there's software installed or not though. Actually, I have reinstalled Flexmail, but that's all.
I've turned the in-call volume up all the way, but it's a combination of static in the phone (sometimes I hear it, sometimes the other end hears it, sometimes we both do), and weak volume level.
It really makes me hate my phone now, and I really don't like calling people, because of the embarrassing noise, and because I have to ask them to repeat themselves often.
I will try to find a 2G SIM card locally or on eBay or something, to see if that helps. This is really terrible though. The phone was perfect on T-Mobile (well aside from the annoying things HP won't admit it that it does), but as soon as I switched over to AT&T, it became terrible.
Eric
btw-have u tried this one?
driver&bios
Thanks for the reminder on those.
I tried to run all 3. The GSM and DST fixes installed without problems.
The ROM update gave me the error that it's not compatible with my IPAQ.
This Update: SKU ID FA743AA#ABA | FA754AA#ABA
Your Device: SKU ID fa745a-aaba
The letters are all the same, the difference is the capitalization and the position of the # and - characters.
I don't know if it matters that I'm running Windows 7 64 bit with Sync Center. I have a Win XP laptop I could setup a partnership on if you think that makes a difference?
HP Asset Viewer says:
Product Revision Level 1.0
ROM Date 08/21/06
ROM Revision: 1.48NA.00 ENG
Extended ROM Version N/A
OS Version Windows CE 5.1
Bootloader Version G.39
XIP Version 1.0.0.0
The HP page mentions that it works for 1.48 and 1.60 versions. Isn't 1.48 the newest version?
Thanks for your help
Eric
this update is GSM Radio Firmware Update (Radio- phone,wifi,bt on some devices also gps )
use only xp os!!!
(no 1 told hp there are os like vista and win7 , lots of updates gone bad due 2...)
FA743A or FA754A are not fa745a
check with hp support may be they have one 4 your device id
u can also try this one but as i told u use only XP&AS
check my PM
good luck
good morning guys ...
Please i'm experiencing such an awful Problem in my HTC HD
it's related to the Signal Strength and the ability of making calls
I have tried many Roms and Radios ... But still the same problem
All the time i make calls the phone got disconnected from the call it's really annoying problem .. And many times my friends tell me that "we called you ,your phone was out of service" , although i see that it's working and getting signal...
so what should i do with this problem
Please can anybody help me in this problem !!!!
m_salahie said:
good morning guys ...
Please i'm experiencing such an awful Problem in my HTC HD
it's related to the Signal Strength and the ability of making calls
I have tried many Roms and Radios ... But still the same problem
All the time i make calls the phone got disconnected from the call it's really annoying problem .. And many times my friends tell me that "we called you ,your phone was out of service" , although i see that it's working and getting signal...
so what should i do with this problem
Please can anybody help me in this problem !!!!
Click to expand...
Click to collapse
I had a similar problem, it was my SIM Card.
Try also flash a standard rom from htc, then flash other that you want.
Do a Task 29 (see guide in sticky), then restore default rom & SPL. Once you've done this follow Dummies Guide (see guide in sticky) and flash your desired rom
This should hopefully help your signal/reception. If not, then it's a faulty sim
I assume you get good signal on a different handset? As this could confirm (or not) the SIM card being at fault as advised by MJRL.
I had problems with signal on Orange many years ago, I went into the Orange shop, they tested the SIM and they just gave me a new SIM - all worked fine then.
hi guys please help me..
i use Omnia 2 i8000 mobile
I was on a cal and suddenly it ended up.then i saw tat thr was no network.dono y all of a sudden my network went down.thn restarted the phone many times and stil the status shows as 'Phone Off'......after tat i had hard resetted the phone.stil my phone does not recognize the network signals..i dono wat to do.is it any hardware problem in my phone or i hav to do anything with internal softwares....
please help me to solve tis.im so worryin abt tis problem..........
Only for Info, I life in Germany and my english is only the one which I learned at school maybe 20 years ago.
Hi everybody,
perhaps somebody can help me, too. I've similar the same problem like Sridhar Rajan. My network signal lost the most time.
I bought my I8000 (second hand) by the net a few month ago. First time I think everything is o.k. till I recognized that nobody call me. The look on the phone, let me see that I have no network signal most time at different places outside and inside.
So I take a e-mail to the Samsung-Support. They communicate me that I take a Full reset with the *2767*3855# Code. So I do so, but nothing happens. At the second time I give it to the Service-Center in my town. After 2 month it came back to me, not repaired with the notice that the phone comes from Malaysia and Samsung give no garanty in such a fall. I take another try an send it to another Service of Samsung. 2 weeks later it comes back with the notice, not repaired because the phone is not for the european market.
I read a lot of threads in many foren, but the right answer for my problem i didn't found. I read that somebody change the mainboard and everything was o.k. Somebody use the wrong hole on the phone for reset and damaged the antenna. Perhaps the old owner do so, but now I have change the antenna to a new one and it's not better.
I flash the Software/Firmware from WM 6.5 (so I bought it) to WM 6.1, to Android Froyo an at this time to WM 6.5.3.
The first Software was I8000NXXIJ9 (WM 6.5), than I8000NXXJJ1 (WM 6.5) (latest for the european market), than I8000XXIH5 (WM 6.1) and today the I8000NXXJE1 (WM 6.5.3).
At this time I didn't now, what I can do also.
What is the different for a phone which ist for the european market and which not. I think it is a Quad-Band-Phone which worked at the most places in the world.
Thx
AlphaIngo