Database Users

SSSOOO depressed !!! My Exec phone doesnt work anymore :(

Guys,
I am SSOO depressed.
I moved to Turkey for a few months and the the same SIM that I previously used which is local turkish displays NO SERVICE. Even the Orange sim that I have used with my exec in my country AND in this country in my last trip isn't working anymore. I also have my old PDA2K with me here that is working perfectly with all SIMs. It's just that my Exec doesn't work anymore, so it's 100% gotta be an hardware problem.
when I click to search for networks I get the 3 turkish networks. however when i select my sim network or any other for that matter, nothing works. it just gets NO SIGNAL.
I tried to hard reset the device in hope that some program may have causd the problem but that didn't work as well. Even bare setup leaves the phone with no signal.
I may be wrong here, but I think my theory makes sense. I think that the internal Antenna is disconnected or isn't functionning, hence why it succeed to read the very mute GSM providers list but is unable to transmit a signal strong enough to communicate with them.
My O2 exec was bought by a guy who sold it to me from the UK. O2 will never service this machine since i didn't purchase it from them as well as I already flashed my rom and running JJ rom ever since I own the machine which is back 5 months ago.
Needless to say if you peole are like me you will understand my feeling. I feel like an inpotent without the phone and do not like to purchase a cellular phone and go backwards in technology.
If someone can enlighten me on how I may try to fix the machine myself or otherwise someone can fix it for me that would be so great.
In hope for help,
Tommy

Man that sucks, I feel your situation. I would be upset w/o my Universal as well. Here's a link to the service manual:
ftp://xda:[email protected]/Universal/UNniversalL_Service_Manual_CONFIDENTIAL.pdf
Maybe you could try disassembling it to check the attennas for contact? To get to the attennas doesn't seem that hard.

Re: SSSOOO depressed !!! My Exec phone doesnt work anymore :
Did you register the IMEI with your Telco?
Read this topic:
http://forum.xda-developers.com/viewtopic.php?p=318527#318527
Richard

Re: SSSOOO depressed !!! My Exec phone doesnt work anymore :
mobiler said:
Guys,
I am SSOO depressed.
I moved to Turkey for a few months and the the same SIM that I previously used which is local turkish displays NO SERVICE. Even the Orange sim that I have used with my exec in my country AND in this country in my last trip isn't working anymore. I also have my old PDA2K with me here that is working perfectly with all SIMs. It's just that my Exec doesn't work anymore, so it's 100% gotta be an hardware problem.
when I click to search for networks I get the 3 turkish networks. however when i select my sim network or any other for that matter, nothing works. it just gets NO SIGNAL.
I tried to hard reset the device in hope that some program may have causd the problem but that didn't work as well. Even bare setup leaves the phone with no signal.
I may be wrong here, but I think my theory makes sense. I think that the internal Antenna is disconnected or isn't functionning, hence why it succeed to read the very mute GSM providers list but is unable to transmit a signal strong enough to communicate with them.
My O2 exec was bought by a guy who sold it to me from the UK. O2 will never service this machine since i didn't purchase it from them as well as I already flashed my rom and running JJ rom ever since I own the machine which is back 5 months ago.
Needless to say if you peole are like me you will understand my feeling. I feel like an inpotent without the phone and do not like to purchase a cellular phone and go backwards in technology.
If someone can enlighten me on how I may try to fix the machine myself or otherwise someone can fix it for me that would be so great.
In hope for help,
Tommy
Click to expand...
Click to collapse
Your antenna should not be the problem as you can see the list of operatots on your Exec.
To be shure it is the hardware problem try to do this:
1. Remove SIM card
2. Try to make an emergency call (not sure how :? )
If you succeed in doing the emergency call - this appears to be a network barring problem that mentioned above in this thread.

thank you all for replying to my post !!! this is appreciated.
it seems the mistery was solved, when i talked with a turkish friend before reading your replies. Well the mistry wasn't solved, but i know what it is.
STRANGE country. The Turkish Telecom blocks some machines (IMEI) that you bring from overseas !!!
It's like a gestapo. Truely amazing unbelievable thing.
You see, the Turkish government instructs to block all IMEI that were not purchased in Turkey and use a Turkish sim card. The result is that if you bring you own mobile phone from anywhere in the world into Turkey and try to insert a Turkish sim card into it, the turkish goverment will block your machine! you can't even use your origin country SIM anymore after they do that!!
They Lock the IMEI so that you cannot use it with any cellular provider! Why? Because they assume you're Turkish and brought a phone without paying taxes in turkey. Would you ****in believe it?
I also carry a PDA2K and this one still works with a Turkish SIM, but I guess it may be blocked as well soon. People I talked with told me they have heard of this rule but have never seen anyone get hurt from it by getting his phone blocked.
So if you're a turist and thinks about using a Turkish prepaid SIM or any kind of SIM, think twice. within days, weeks or months, your phone will be useless here. My Turkish SIM card worked fine last visit a month ago, but it doesn't anymore.
Now if I would ask how I could change the IMEI that would be considered illegal because many want to do so because they are thieves, but legitimate people who got their phone blocked by a obscene Turkish laws has nothing they could do about it, even if they aren't Turkisj.
My friends talked with the Turkcell for 30 minutes and there was nothing they could do, they said it's a state issue and that only within a week time it will be in their hands so i would be able to go to their service center and show my passport. What a country!

huge problem with my touch cruise 3g and net

first of all i am sorry to start a thread with a problem
i looked the forum w/o similar problem to this (please correct me if im wrong)
i plead to you developers to help me ,im stuck, depressed, and angry from my cruise
here it is :
i have touch cruise that i bought 1 month ago ( ONE MONTH, DAMN!!)
FIRST IT WORKED fine for few days , then the bigbang:
when i have (H) OR (3G) IN RADIO : no calls at all, its like phone is off, everytime i try to call ,the call end and then bleebed twice (end call tone)
cannot receive call either?? ( yes, HSPDA OR 3G is enabeld,, and band settings are set to auto)
when i disable hspda or 3g ( or set band to (gsm only) ,it works fine with G, E, or standard gsm
but not 3G ( NOW FEELING MORE DEPRESSED).
i cannot connect to internet : even in G,E,OR standard gsm
it says : connected, ---> connecting---> opening ,,,,then it get STUCK in 1 kb or 2 kb for ever-----( shows 1st line or two in google page but no more) then an error message ( there seem to be aproblem with your connection,,BLAH,BLAH,BLAH).
- I TRIED AUTOCONFIGURATION AND MANUAL TOO, NO USE ( not a settings or configurations problem)
- note : i tried my chip on my nokia 6680 and it is working like a charm ( internit, 3g, everything) ( not a chip or service problem)
- my friends ( have o2 life and touch dual ) have exactly the same settings and connecting from exactly the same place and service with no problems
- tried to move from area to area (even city ??????<--- desperate huh?)
with no use.
- THEN: I GOT EVIL : flashed new rom (bebe .67) - thanks btw- and newest radio for touch( cant remember the name ( 61 something, but was the best reviwed one)---> guess what?--> no useeeee
tried murata radio --------> you know what. ( by the way the reception strenght is exellant, thats not the problem)
flashed mobiz room ----> suicidal feelings ( yes ,no use)
flaSHED udk ----> nothing, natta
still stuck
returned to original radio---> its like cruise is telling me : GIVE UP DUDE, WHAT ARE U ,NUTS? IM NOT DIONG IT ,OK.
-before that i did dozens of hardreset, softreset ( almost every day or two)
pleeeeeaaase guys u r my only hope ,before i crash my cruise ( i mean it)
- i am ready to pay ( or donate)if necessary ( just tell me how, paypal not supported in my place , just give me another way and ill do it ,
i got sick of this
my brother makes fun of me : pocket pc huh? with no 3g or internet CAVEMAN?
again , sorry for long thread, sorry if misplaced,
thank you in advance

3G H network problem
I upgraded to radio 1.64.08.21 a month ago. Everything works fine for a month, till friday. Saturday my phone was off and I used gps for 40 min. Sunday start problems: I can use phone only in gsm band, in this way I can connect in edge or gprs and make calls, otherwise not call are allowed (two bips and the call is terminated) and no data connection! I have a dualsim adapeter, but with another sim card same problem! I try murata rom but no luck. Same issue! One more thing: saturday my battery was drained to zero, if it means something!
Nobody help us? Do We need to give our TC to htc assistence!?!?!
(I made this post also in all polaris radio)

allanon said:
I upgraded to radio 1.64.08.21 a month ago. Everything works fine for a month, till friday. Saturday my phone was off and I used gps for 40 min. Sunday start problems: I can use phone only in gsm band, in this way I can connect in edge or gprs and make calls, otherwise not call are allowed (two bips and the call is terminated) and no data connection! I have a dualsim adapeter, but with another sim card same problem! I try murata rom but no luck. Same issue! One more thing: saturday my battery was drained to zero, if it means something!
Nobody help us? Do We need to give our TC to htc assistence!?!?!
(I made this post also in all polaris radio)
Click to expand...
Click to collapse
allanon? you r speaking my mind
this is exactly the same problem
i hope someone will help us soon
and yes, i dont want any help from those htc support , all they are good at is repeating your words like parrots

I suggest to put the original ROM and RADIO and after that the original SPL ( http://forum.xda-developers.com/showpost.php?p=1962153&postcount=79 ) and go with it to warranty... if you changed so many roms it means it is not a software problem i think.
Did you took out the battery and put it back in?

downgrade..
downgrade your radio rom to Murata (1.58.21.23)..
don't forget to backup your data, because Murata Radio does hardreset after downgrade..

3G H network problem
I tried Murata and original 1.58.21.23 rom, no luck! I read something related to the sim holder: It could be the cause of our nightmares! In fact I have a dual sim switching two sim, both 3G. The first day I buy polaris it works well switching from first sim to second and viceversa. The second day it doesn't works anymore. I can switch sim only after a soft reset for one times and after first switch only second sim works. Thinking an incopatible dual sim holder I buy another one where the manufacturer say good for the cruise: same result!!!
Now, after the network problem the sim switch without problem!?!? I think is an hardware issue...
P.S. I have changed only radio, Rom is the original italian!

thanks all for replies
but problem still exist ,?????

Surrended
al_assiri2000 said:
thanks all for replies
but problem still exist ,?????
Click to expand...
Click to collapse
Exist and persist! I called htc customer care to send them my tc... I hope it comes back quicly a maybe a new one!
Ciao

im waiting for your reply regarding your tc
i hope it works, so i can do the same
best wishes..

hi
my htc same proplem but i find the proplem in the of ( sim card base ) i send my mobile to warranty then the eng. say me this a defect in factory . then after chang base sim card the 3G is good . but the new base sim card is a different old base

A Glimpse Of Hope
rabei3 said:
hi
my htc same proplem but i find the proplem in the of ( sim card base ) i send my mobile to warranty then the eng. say me this a defect in factory . then after chang base sim card the 3G is good . but the new base sim card is a different old base
Click to expand...
Click to collapse
thanks, first of all
r u saying that u had the same problem, and when u send it back to waranty
they told u : its hardware problem ( in sim card base or something like that)
and they replaced ur device ?
and now its working perfectly ????
then.....this is a factory error
THATS GREATE NEWS!!!!!
I LL TRY TO SEND MINE TO WARRANTY
AND GIVE U THE UPDATES.
but i still have one thing bugging me????----> why do the devices works perfectly for the first day or two---- then BOOOOOM ????
0

Warranty
My tc now is sended back to assistence. Mine worked well more than 2 months without problem, then it died! Mystery of technology i guess.... I'll notice you when it's back!

@al_assiri2000
Search the forums for the 3G bug.
The problem occurs (according to the many reports I see here and in other forums) also with other units (like the Kaiser/TyTN II).
I had the problem myself with a Kaiser and they final solution was a change of the mainboard (on which occasion I returned the unit for refund because the mainboards were out of stock and a delay of weeks was announced).
The symptoms you describe point exactly to this problem.
Hardware problem...

allanon said:
My tc now is sended back to assistence. Mine worked well more than 2 months without problem, then it died! Mystery of technology i guess.... I'll notice you when it's back!
Click to expand...
Click to collapse
thank you my friend,
i cant thank u enough
u helped me alot

akxak said:
@al_assiri2000
Search the forums for the 3G bug.
The problem occurs (according to the many reports I see here and in other forums) also with other units (like the Kaiser/TyTN II).
I had the problem myself with a Kaiser and they final solution was a change of the mainboard (on which occasion I returned the unit for refund because the mainboards were out of stock and a delay of weeks was announced).
The symptoms you describe point exactly to this problem.
Hardware problem...
Click to expand...
Click to collapse
akxak, thanks alot friend
your clear and - to the point - reply
has answered most of my questions
peopole like you and Allanon makes us ( the freshmen) feel supported
thanks xda-developers
U HAVE SOLVED MY PROBLEM !!!!!!

al_assiri2000 said:
akxak, thanks alot friend
your clear and - to the point - reply
has answered most of my questions
peopole like you and Allanon makes us ( the freshmen) feel supported
thanks xda-developers
U HAVE SOLVED MY PROBLEM !!!!!!
Click to expand...
Click to collapse
Hi! So did somebody solve the problem finaly? Who manage to get device back fexed and what was the exact problem? I got the same problem with my O2 - mostly same I can tell... Cause in my case just EDGE and GPRS does not work - and it conserns just one operator.... Other opererator's sim cards work properly.... Changing sim cards of my own operator one to another does'n help.
Can somebody confirm that changing simcard base will solve the problem?

forget to telll
Just want to add that problem with my O2 occured in several weeks of using and I didn't change any settings and flashing rom or radio befor - so I think this is hardware.....

I just sent my polaris to warranty ( cellecom)---> pronounced : silly - come!!
im waiting now
im calling daily , they even know my voice now
hope to get my polaris soon .
i will post the updates as soon as i get it
thanks again to all of you guys
from all the replies : this is clearly a hardware glitch
at least i know what to do now--- waiting

kirill-d said:
Hi! So did somebody solve the problem finaly? Who manage to get device back fexed and what was the exact problem? I got the same problem with my O2 - mostly same I can tell... Cause in my case just EDGE and GPRS does not work - and it conserns just one operator.... Other opererator's sim cards work properly.... Changing sim cards of my own operator one to another does'n help.
Can somebody confirm that changing simcard base will solve the problem?
Click to expand...
Click to collapse
from other replies , i think the problem is more than just an sim base
it has something to do with mainboard ( very poor quality hardware )- i think some one said (belguim company)
your best choice is to use ur warranty ASAP. ---> dont forget to put back ur original rom and radio and lock device back
good luck

I finally gave up and sent mine back to htc
they said it was the main board. they said that they would send back to me 3 to 5 days after they receive it. it took over 2 weeks but when all said and done it works great now and they did say they had to replace the main board. i sent it in right after the murata was discovered. I really wish i could have tried it to see if it would have fixed the problem. but anyways I have a new board to break now hehehe

Vodafone responds to Windows Mobile 6.1 issues

I opened a support ticket with Vodafone UK about the annoying email sending and HSDPA problems that my HTC TyTN II has demonstrated since I 'upgraded' it to WM 6.1. Here's the response:
---<starts>---
Thanks for your e-mail about your TyTn 11/V1615 and problems since updating your firmware from 6.0 to 6.1.
I've been speaking with our technical experts today for some more info for you. I'm told that they are aware of various issues with the 6.1 windows software for this phone and unfortunately until a newer software version is available you will have these issues with the 6.1 version. It's unlikely they'd spend more money redeveloping the 6.1 software problems as they may already be looking towards developing the next version.
The only option they can give is to delete the newer version and find the old version to download again instead. We understand this isn't ideal but at the moment its' the only solution to these issues.
If there's anything else I can do for you, let me know, I'll be glad to do all that I can to help.
---<ends>---
That's a lot of help - not. They might at least have provided a page with a link to go back to 6.0...

Well you ...
You should trying to get support from Vodafone in The Netherlands , where I am an ex-pat. Got this damn thing last Tuesday (7 working days ago) and because I got my deal through the web shop, the one in my area won't help.
My problem is, when I took to the main shop in Rotterdam to get it changed to English version...great took the techie 5 mins to flash it . Yeah!!!
When I get back home, 1 hours drive but 2 at peak traffic time (which is all the F#####G time here, I fire it up go to GPRS authentification...nothing on screen, silch, nada, nothing
So sorry to piggy back your thread M8, but any help for this on this forum?

Magician / No Service

Hello every body,
as i see, many pepole have the same problem here, as i have too, for some issue no service could be found on Magician or what ever name it has, my own one worked fine for 2 years then stopped receiving service from operator, not stolen, as gift from a friend than travel too much, i give it to him to test it abroad, and it worked fine on some operator and not at all on other carrier, i have now a smartphone but can't leave it with out understanding what happend,
i have tried the last rom from cotulla,
tried rom upgrade, radio upgrade ....
finally i' got an idea, the problem apearseas i remember after switching gprs on from operation, and some times when the gprs can't be detected the divice worked fine back, and by testing, changing band and other network related stuff i finaly got a message that says to turn off the connection data to use the gsm network back,
i don't find a proper way to do it,
if some body would try this perhepse that's the real cause for this damn "No Service" message
PS, with wwe o4 from cotulla, the green light indicator blink again but the phone don't pass calls
Qtek S100
rom 3.04
Radio 1.13

change your old battery with new one

hi, i have the same problem. I do the same things you did and i also changed the antenna with no resolution.
Anyone solve the problem?
Did you successful in turning off connection data?

Not at all but ...
i have searched over the net and i found an answer
unfortunetly we have to change the battery that's wath was told to me
i think it's not logique but the persone how told me that used to have the same trouble and by changing the bat every thing goes right for him
i'm living abround then to get a new bat it's a real chaleng then i leave it in wait for confirmation before asking some pal to bring me one

I have bad news....my new battery arrived (it is also more powerful than original 1800mAh) but phone still don't work...
i'm worry that there is nothing to do.......

qtek s100 no service
Hi guys,
I need your help repairing my S100.
I was trying to sell it to a friend who would buy it if it worked with the sim card found in his Vodafone HSDPA/3G modem.Then he inserted the card, found network, then after a few minutes it performed a soft reset.
Then it said(where the rom version is)"bad radio".
Then I performed hard reset, when it said "No radio", then booted up.
Then after a few minutes, it got frozen.
Then I did a soft reset and got a red message"bad radio" and it won't boot.
It only boots up after hard reset, then it can be used as a PDA for a few minutes.Then freezes, then it will not boot again until the next hard reset.
Any help would be appreciated.
Thanks

I have the same problem - tried to use different sim cards and different ROM's and nothing - no service at all - the phone just give an error :/ any idea's how to repair it ?
I have :
http://wiki.xda-developers.com/index.php?pagename=HTC_Magician
O2 Xda II Mini
With :
HTCMAG_ROM_WWE_O4 - http://cotulla.pp.ru/Magician5.html

I had the same problem and accidentally fixed it.
Perhaps I was just lucky, but why not try switching to different SIM card, cleaning it, put it on different mobile phone, and put it back on magician.
Here's how I did it:
http://forum.xda-developers.com/showthread.php?t=592099

no radio
i have trouble in my magician to...after upgrade rom and radio to 1,12...know my magician is cotulla wm 6.1, but cant make a call and sms...on startup no radio...somebody can help me please..?

HD wireless(BT,GSM,GPS,async) problem

Hello,
my friend has HD with probably stock WM 6.1 . Many times, about 4x a day he has to remove battery and start HD again.
His problem is in losing GSM network and receiving "No simcard error". It happens quite often, usually when he uses more wireless services - GPS plus phone e.g.
I tried flashing his Radio to 1.17 version, but it helped only a small bit - maybe he saved 1x reset a day
Do you think that WM 6.5 could help ? It is quite limitated with a fact that I have to search only Czech roms
Many thanks

Oh man...
I guess you checked SIM card in other phone. And it's working there correctly...
Othervise, it looks like repair shop...

sure I checked the SIM It's not a problem with it.
It was once in a repair shop, one month without a phone and they changed whole motherboard. Now they told him the same - "We will have to change the motherboard"... It means another month without his HD and for me it seems like they are exchange shop, not repair