Camera issues - not available - Touch Cruise ROM Development

I got my htc cruise about ten days ago. Camera was working fine.
But four days ago, i got the message the camera could not be initialized. I read on this forum that it sometimes helped to remove the battery for about 15 minutes. So that's what i did. And guess what, it worked for about 1 day
Then i kept getting the message the camera couldn't be initialized. Removing the battery didn't help anymore.
Then i hoped a hard-reset would do the thrick. Windows reinstalled and everything went fine. But now the camera icon is missing from "Programs". I tried to start it by going to the photo album and pressing the camera icon. Nothing happened. Then i use file explorer to go to the exe file. I found the camera.exe file, i tapped it but nothing happens.
Anybody have a solution?

Return it asap and get a new one

Camera issue
Hello,
I got this problem 5 days ago too... Very strange! Tried most of the procedures said here in the forum and none worked. The weirdest thing is that the camera just stopped working from one day to another, i clearly remember of not installing anything during those days.
I am very pissed about this issue! My problem is bigger: I bought it at UK while travelling and currently I live in Brazil (no support center around here).
Do you guys really think that its a hardware problem? How can that be if some other people already said here in the forum that a few days or weeks later, the camera went back on?
Anyone else can help us with this issue?
Regards

Try that one, worked everytime the issue happened for me:
http://forum.xda-developers.com/showthread.php?t=391455

Thats quite strange! My Storage Card is 40% free...
My problem is bigger now... After 2 weeks of "could not initialize" issue, my camera simply doesnt start anymore... I tried to lauch the application directly from the camera.exe but it doesn´t work either...
Don´t know what else to do...

radio rom upgrade?
did you upgrade your radio rom to 1.64.08.21 ?
if your answer is "yes" you should downgrade to Murata radio rom (1.58.21.23) ..
don't forget to backup your data, because Murata Radio does hardreset after downgrade..

No. I use the original Radio ROM (1.58.21.23).
I dont wanna try to change the ROM yet in case I need to send it to service.
I tried to install the Nadavi New HTC Camera and didn´t help in any way. But I noticed that, after uninstalling this patch, the camera exe files went back to the old versions. I tried to uninstall them (the original ones) or delete them in the File Explorer, even in safe mode, and windows mobile wouldnt let me.
Kenhas, looks like Im in the same point as you (exe is not working either). Did you happen to make yours work?
Any other soul could help us in here? (btw thanks for the help given by everybody!)

grgomes said:
No. I use the original Radio ROM (1.58.21.23).
I dont wanna try to change the ROM yet in case I need to send it to service.
I tried to install the Nadavi New HTC Camera and didn´t help in any way. But I noticed that, after uninstalling this patch, the camera exe files went back to the old versions. I tried to uninstall them (the original ones) or delete them in the File Explorer, even in safe mode, and windows mobile wouldnt let me.
Kenhas, looks like Im in the same point as you (exe is not working either). Did you happen to make yours work?
Any other soul could help us in here? (btw thanks for the help given by everybody!)
Click to expand...
Click to collapse
have you tried to delete the /DCIM directory from your storage card and soft reset ?
if your exe is broken you probably need to hard reset.

I formatted my storage card (8 gb) and soft reset... no deal
My exe is broken now. Do you really think the hard reset now is going to fix it? Before I had the "unable to initialize device", now I don´t have anything
I installed both Microsoft Portrait and Coolcamera to try the camera, they get quite the same error.. something like "failed to get camera"...

grgomes said:
I formatted my storage card (8 gb) and soft reset... no deal
My exe is broken now. Do you really think the hard reset now is going to fix it? Before I had the "unable to initialize device", now I don´t have anything
I installed both Microsoft Portrait and Coolcamera to try the camera, they get quite the same error.. something like "failed to get camera"...
Click to expand...
Click to collapse
I don't know if those tools share the same camera dlls, but if that is the case, a hard reset might fix things, otherwise, it means it is a hardware failure, and you will need to send your phone back to service.
FYI, when I faced camera issues, I installed the NADAVI WITH FIX cab for Kaiser , and that version only made the camera tool work again (although for me the rear camera was not working due to the storage card issue)
Maybe try installing that one first before hard resetting
http://rapidshare.com/files/97924716/Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab

Related

Camera and Album are MISSING!

Very strange thing happened to my QTEK 2020:
I had installed the Widcomm Bluetooth Stack the 'Bluetooth.cab' floating around and I was not pleased with it nor did I truly need it and tried uninstalling and NO GOOD. Hard Reset and I in turn started from scratch with reinstalls. Here is my problem:
Upon the Hard reset there is no longer a camera.exe nor album.exe in the \windows directory - and the button of course is not assigned to the Camera because it IS NOT THERE!
This is a HARD reset peeps! It is inherent in the ROM 1.60.00WWE, no? How is this possible? Did this villainous bluetooth.cab do this? I have tried again hard resetting to see if there was anything and EVERY time there is no Camera nor Album installed!
I have installed the Camera/Album 2.5 which came from HTC inherent in the 1.72 ROM and it works great until I soft reset and then it locks the device so there is not a solution there.
Very strange indeed, any comments or remedies?
- Thanks
i've had the same problem with at times a hardreset would not load my extented rom programs another hardreset or opening the extented rom manualy and running the cab files solves it
Looks like part of the extROM was not installed.
Check the config.txt if its still complete. If not: repair it.
Check is the cabs are still in the extrom. If not: didnt you forgot to lock the extrom when you hard-reset the device? You have to get new cabs then.
I think the old versions are lying around somewhere.
OR: Upgrade to 1.72.00! Good occasion now.
Thanks
Thanks for the help... I didnt even know all of the possibilities of unlocking the ROM and seeing what is in there!!! This little machine is COOL!!
I suppose backing up the External ROM is 100% important now that I know it is there!!!
Thanks again for all of the help.
I installed the ExtROM unlocker and re-installed the camera 1.5 cab that was there, rebooted and tried out the camera and it is giving me the same problems as the 2.5 version of the camera did... I will leave it alone for the time being, I didnt really use the camera that much any way
- Cheers
tried out the camera and it is giving me the same problems as the 2.5 version of the camera did
Click to expand...
Click to collapse
what problem ?
I dont know what happened, but I replaced the older version of the Camera CAB with the 2.5 and changed the config file and then locked the ExtRom then hard reset and the camera works fine as it should...
Before ithe device was locking up - just a black screen when the camera was called... not any more.
Again, thanks for all of the help! This forum is amazing!
- Cheers

GPRS Monitor

I cannot install GPRS Monitor from myO2 CD, it says i need to update my ROM, i did a corporate install btw
Anyone else had any probs?
Another forum member had this same problem when installing the ClearVuePDF Reader also supplied by o2 as part of the HTC application suite. He has the MDA, but flashed with the o2 Exec ROMs and then installed in Corporate mode.
From work we did together, it appears to be just the install program that was not validating his device. When I tried a hard-reset and Corporate mode install, I had no problems installing. However, its beginning to look as though a hard-reset does not totally clear the Exec's memory. In his case, I found all the individual files and registry settings needed for ClearVuePDF to run and he copied those to the device. Runs perfectly for him like that.
So I'm afraid you'll have to find somebody with the o2 version of GPSMonitor installed and get them to determine all the files/locations and registry-settings needed to get it to run. Unfortunately I don't have a GPRS connection or GPRSMonitor installed.
Just a thought. Have you yet tried a full o2 Personal mode install on your device? It just might be this action that puts 'something' in memory that is not cleared by a hard-reset, and that 'something' might be what the install program is looking for.
Sorry that I can't be more helpful.
No problem thanks for your help
dazzled said:
I cannot install GPRS Monitor from myO2 CD, it says i need to update my ROM, i did a corporate install btw
Anyone else had any probs?
Click to expand...
Click to collapse
I did a basic install and I get the same error. Sorry, Not much help though.
Daz
Me too. The ClearVuew PDF reader is rubbish! Text misalighed all over - Adobe with pixel doubling is better than this.
Please try this
Could one of you having a problem to install the o2 supplied GPRSMonitor, please try installing the attached .CAB after copying it to your device.
This CAB is extracted from the CD-ROM install program, so hopefully skips the validation stuff. With luck you might be able to get around the failed validation by installing from this CAB.
Note: Even if asked to install to Storage Card, the o2 supplied version (2.3.0 build 600) puts very little there, most goes into device memory. The current version 2.41 from spb will obey the instruction to install to SD-Card, but wasn't reliable when run from there - the monitoring part aborted four times in 10-minutes whilst I was playing with it.
Unfortunately, since I don't have the install problem, I can't test this install out.
It works a treat. Thanks muchly!
Ward said:
It works a treat. Thanks muchly!
Click to expand...
Click to collapse
Am I glad about that - I was in the midst of trying to locate all the files/registry entries needed for a manual install.
Perhaps I can go to bed now! :wink:
I also managed to 'locate' another copy and it works fine, thanks for all the help.
astage said:
However, its beginning to look as though a hard-reset does not totally clear the Exec's memory.
Click to expand...
Click to collapse
I can confirm this but with other files. After several hard resets (even with the clear storage icon), the pictures I had taken were still there.
Tron_Of_Borg said:
astage said:
However, its beginning to look as though a hard-reset does not totally clear the Exec's memory.
Click to expand...
Click to collapse
I can confirm this but with other files. After several hard resets (even with the clear storage icon), the pictures I had taken were still there.
Click to expand...
Click to collapse
Ouch! I didn't realsie it was as bad as that.
The situation is made worse by the backup program I'm using (Sunnysoft Backup Manager) not backing up all the data and settings. Neither does it perform a true restore - just merges the backup with what's there after the hard-reset.
Unfortunately, I'm used to HP's backup applet from the Jornada 928; which performed a total backup/flush restore. Are there any other applets for WM5/universal that really performs a full backup/restore?
Does anyone have this cab please? I have just bought a new O2 exec and am having the same problem with it saying my ROM version is too old!!
sorry ignore that post! Work computer blocked the file out
I am running my XDA EXEC in basic mode. When I tried copying the .cab file to my device and running it from there , still get the problem.
Any suggestions ?
I was running personal mode then switched to basic mode, could this cause the problem.
Thanks for you replies in advance.
Cannot remove GPRS monotr app
I installed this file to test it out om M3000. Unfortuntely I cannot seem to uninstall it now! It doesnt show up in my Program list - How do you uninstall it?
I looked in the \\windows folder and removed all files and shoretcuts I could find, but its still showing up on my 'today' screen with an error.
Any ideas? The registry?
Cheers
rob
Linuxgeek:
I was also getting the ROM version problem installing programs to my SD card on my O2 exec. Since I'd only just added the card and was running the basic installation, I did the following:
1) Hard reset
2) Personal Install
3) Re-install ActiveSync on PC
This did the trick. Thankfully I like the Personal install best anyway, but I don't know if that step was necessary.
Tried it. Still get the problem :-(
My mistake - I managed to install the Clearvue PDF program, not the GPRS monitor program. I'm still getting the ROM version error with the GPRS monitor program, but I've not tried the above download yet.
Anyone got any other ideas to fix this problem.
Shame O2 don't have an update to fix this problem on their website.
I've now tried the CAB posted above by astage and I can confirm it worked for me. Just copy the CAB to your device and then open it to start the install.

Urgent Problem, Blue Angel Freezes

I upgraded my Blueangel to windows mobile 6 a couple of days ago, yesterday i was reset it. when it powered on i have the windows mobile 6 screen and nothings happens thereafter, it is not connection to activesync and i m not able to ROM Upgrade.
Please help me ASAP
read the wiki carefully
try a hard reset after and do the no+yes+yes ritual in the hard reset.. it should worked...
regards
adri
baybe it is because third party software you installed, it happened to me with the touchflo which replaced the touch.dll with another one for another device, also with HTC Plus today plugin
I had it after installing VBAR... you have to reset it and press the record and camera button, then clear the registry HIVE and press the mail button... it will be hard resetted but in wm6 you don't lose any data, just some settings and cabs...
Yeah, I got this problem too a few days ago.. annoying...
When I tried to back up my data using Sunnysoft backup manager, BA had to restart, and then it stuck in the WM6 page... ended up clearing the whole thing again using the no yes yes option...BA was able to start up on safe mode though... weird
I only had this problem once though....
Hmmm, interesting few people have this problems with different circumstances, however leading to the same problem...
is it really WM6 issue or is it 3rd party apps issue?
joseph.sapri said:
is it really WM6 issue or is it 3rd party apps issue?
Click to expand...
Click to collapse
good question!
it just happened to me as well.... i had an almost fresh install of WM2006 (just downgraded, merged Extrom and upgraded again).
I installed some few cabs and eventhough it worked fine for a day, it then started to freeze while booting again and again....
i never had the problem before merging the rom though...
it happened to me also, after doing a soft reset using pbar. it ends up in the green screen with the microsoft logo without going any further. i've tried several soft resets after but it always ends up in that mode.
had to perform a hard reset and install my favorite apps again.
well maybe there are some incompatiblityes with those programs you mentioned, i have not use them my BA has the default apps (the posted cabs) Sprite Backup 6, Htc Home 1.5, Adobe Flash Lite and i have no problems at all
xplode said:
well maybe there are some incompatiblityes with those programs you mentioned, i have not use them my BA has the default apps (the posted cabs) Sprite Backup 6, Htc Home 1.5, Adobe Flash Lite and i have no problems at all
Click to expand...
Click to collapse
have you installed all cabs you posted (cabs & cabs2)?
in what order?
whats Sprite Backup?
and which one is the HTC Home 1.5? (i only see HTC Home6?!?)
sorry, but i am really getting more and more confused...
regards,krz
Sprite backup is the best backup softweare IMO, yes all cabs (cabs and cabs2) Home6 is HTC Home 1.5
thank you very much for your answer, xplode!
there are three HTC HOME6 cabs out there:
1) Helmi HomePlug_Comp.cab: found in Helmi_C's WM2006 archive FLASH.zip
2) Helmi_HtcHome6_WM5_comp_sdkcert.cab: found in Helmi_C's WM2006 archive AddOn.rar
3) HOME6: an archive with two folders (WM5 + WM6) and HTCHome.cab
are there any differences?
is one better than the others?
i never found an answer to these questions...
regards,
krz
KRZTF said:
thank you very much for your answer, xplode!
there are three HTC HOME6 cabs out there:
1) Helmi HomePlug_Comp.cab: found in Helmi_C's WM2006 archive FLASH.zip
2) Helmi_HtcHome6_WM5_comp_sdkcert.cab: found in Helmi_C's WM2006 archive AddOn.rar
3) HOME6: an archive with two folders (WM5 + WM6) and HTCHome.cab
are there any differences?
is one better than the others?
i never found an answer to these questions...
regards,
krz
Click to expand...
Click to collapse
Use Home6 if you want to be able to modify the HTC Home tabs from 6 (default) to less than 6..... this is the only one working....
With Helmi_HTCHome6.. it also works, but cannot modify the tabs......
never tried the other one....
OK OK I had this problem and it solved it without losing data. First i tried to reset the device , like 30 times with no success. Even with a hard reset it didnt work. So you just Put ur device in the booloader mode and then soft reset it and voila. i dont know if it's really the correct solution but it worked for me for 3 times when i had that dumb WM6 screen. It's because of Battery status software ( 100% sure )
BA Freezing
xplode said:
baybe it is because third party software you installed, it happened to me with the touchflo which replaced the touch.dll with another one for another device, also with HTC Plus today plugin
Click to expand...
Click to collapse
Can anyone tell us which third parties programs that cause the freezing or which are compatible whit WM6. To used or avoid them.
Hi,
same problem here. I just installed the cabs from helmi (Thanks again!), the HTC Home (Helmi_HtcHome6_WM5_comp_sdkcert.cab), Acrobat reader and powerpoint (out of this cabs in the first message in the central BA6 Thread) and no additional software. I've re-installed it two times, but that doesn't help .
@ Xeon: Maybe a good work-around, I will give him a try,
UPDATE: @ XEON: Doesn't work for me
regards
Andreas
OK im again facing the same problem it seems my solution didnt work. As far as it seems to, i had to soft/hard reset more than 20 times to solve it. i dont get it. when i reset it the problem is still bla bla bla.. but when u leave it stuck for 10 mins and then reset it , it will work. the point is that after all , u dont need to format/clear registry. All u need is to keep trying. WEIRD [email protected]#[email protected]$#$
I keep having the problem after installing a new cab with a soft reset. The only way to get out of the WM6 screen is to go into bootloader and a soft reset. Just like Xeon said. However, I don't think it is the battery issue because if I just do a normal soft reset, it starts up fine. The problem arrives only when a soft reset is required to finish an installation from cab.

keyboard SIP stays open

hello everyone..
before i start i just have to say i was amazed at the quality and quantity of information found in these forums. you have done a great job! i mean it!
so having said that.. let's get to the real point cause i'm about to throw this thing to the wall
to start with, i have a Qtek s100 flashed with the NL 1.13 ROM.
it's a great ROM and i don't think the problem i'm going to describe is related to that, but just in case.
everything worked fine till today, when i tried to "skin" the standard keyboard with a mui file found here... i was stupid enough not to pay enough attention if that mui was for wm5 or 6 (i have wm2003se)
anyway i copied it in the Windows folder and did a soft-reset..
at first when i clicked the sip-button nothin happened so i thought "well that mui isn't written for _my_ .dll"
i renamed it.. did a soft-reset, deleted it.. and that was is.. from that point something really bad happened..
when i press the sip-button nothing opens.. (except transcriber) and when the transcriber opens and i switch to the keyboard no matter what it stays there not being able to close it.. like the function or sth behind the button is messed up
i did a full backup, hard reset.. with the ROM clean installed everything was ok
but when i restored the backup the same prob was there..
any ideas how can i fix it? could it be a faulty Registry issue that can be fixed without having to reinstall everything from scratch?
thanks in advance!

Cant install most of the softwares !!!!!!!!!!

hi all
i cant install alot of my favourite softwares such as SPB , i dont know why? can anyone tell me the reason plz?
shadows of yesterday said:
hi all
i cant install alot of my favourite softwares such as SPB , i dont know why? can anyone tell me the reason plz?
Click to expand...
Click to collapse
can't help you or tell you the reason because you are not giving enough details about what you are trying to install, what is going wrong. How are you trying to install. Exe or .cab files. are you just getting error's during the installation
i tried to install .cab & .exe , but it says install unsuccessful, for example SPB & Battery status
mmmm
On what ?... is the cab on the phone or on the PC ???????
i tried both , but i couldnt
You have the HTC Touch Elf right? No cabs at all are instaling on your phone.
Possibiliites:
1. The cab files are being currupted either while you are downloading them or while you are sending them to your phone. FYI Cab files are to be installed via your phone not PC. Transfer the complete cab to phone and just click it to install - Do Not Unzip it. (A cab file looks like it is a zip file or a rar file wen it is on your PC but don't be fooled. it is a cab and does not need to be unzipped) you will only see a bunch of messy files and will just get confuzed. just place the cab on your phone and tap it with your stylus to initiate install
Exe's are to be installed via your PC to your phone through activsinc. place the exe on your desktop (Or wherever) and connect your phone to your PC using Activsinc. Then click the exe on your desktop and follow installation instructions - NOte you will have to still do some clicking on your phone to allow the installation.
2. you are not installing them properly and therfore follow instructions above.
3. your phone is currupt somehow (I don't see how) Try a hard reset and see if the programs will install after that. if not, you might want to return your phone for warranty (I am assuming you just got this phone and this is the first time you are trying to install something.
4. Maybe you have run out of room on your device to install any more applications (if you have been installing tons of other stuff successfully)
I have never gotten any errors installing cabs or exe's exept for when I was trying to install something that my phone did not support. (Not a valid WM application) or something like that.
Edit: You still are not give us much information - What type of error are you getting - What does your phone show/tell you?
Does it start to install and fail half way through? does it not start at all? does it install and the programs just do not run?
Tell us what program you are trying to install - what error you are getting and when you are getting it. Tell us the method you have used to install it etc....
If you want help you will have to provide us with as much information and detail as you can. Otherwise - Good Luck.
I will check back here regularly to see your response and try to help, but if you don't give us much more detail - no one will be able to help you.
Did you flashed your ROM recently?
it start to install and fail half way through, but not all of the softwares , for example i cant install tcpmp,wm router , battery status , and alot of softwares , the error is always the same ( it start to install and fail half way through)
shadows of yesterday said:
it start to install and fail half way through, but not all of the softwares , for example i cant install tcpmp,wm router , battery status , and alot of softwares , the error is always the same ( it start to install and fail half way through)
Click to expand...
Click to collapse
I don't know about battery status or wm router but TCPMP is an exe type installation. if you try to install this using your phone by putting the TCPMP installation on your phone and clicking to install, it won't work. You have to put the installation file on your computer, connect your device to your computer through activesinc. then click the TCPMP Installation on your desktop and follow instructions. Make sure you accept installation on your device when your device asks. The others may be the same
i did like that , but nothing changed , same message , install unsuccessful
shadows of yesterday said:
i did like that , but nothing changed , same message , install unsuccessful
Click to expand...
Click to collapse
Are you trying to install to your storage card or to device? Are you certain that you have enough storage space left?
Do you have any problems with Activsinc?
Have you tried downloading another copy of TCPMP - Maybe the copy you have is no good.
yeh , i tried on both storage and device memory , i have 1.5 gb remaining on storage also
my active sync is working in perfect condition, i dont know wht happend , ok , is there anything that i can upgrade my phone ???
DuelMasterNG said:
Did you flashed your ROM recently?
Click to expand...
Click to collapse
You never answered the above question.
shadows of yesterday said:
yeh , i tried on both storage and device memory , i have 1.5 gb remaining on storage also
my active sync is working in perfect condition, i dont know wht happend , ok , is there anything that i can upgrade my phone ???
Click to expand...
Click to collapse
I don't know if I can help you with this problem. I have never had any problems installing anything onto my device even when the app wasn't compatible. usually still installed, just wouldn't run. I am still using official stock WM 6.0 rom that came on my device. (have not ever flashed a new ROM or Radio and don't know anything about that. If you did flash a new ROM or radio, that could be what is causing your problems and you may want to examine in the thread where you got your ROM or Radio from for answers or to see if anyone else is having the same difficulties. Perhaps PM the person who cooked the ROM. If you havn't flashed any new ROM or Radio, then maybe you changed something in your registry that you shouldn't have with a registry editor (just a thought - don't know if you have ever done this) or maybe you have an app on your phone that is causing conflict when trying to install other apps. You can always try a hard reset of your device (if you don't mind starting from scratch again customizing your device) and then try installing TCPMP and see if it works right after a hard reset. That would suggest either something was changed in your registry or that another app was causing conflict. Bit of a pain in the a## having to reinstall everything(unless you don't have much installed on your device) and still no guarantee that it will work. Before doing a hard reset, you might want to look into backing up your device. (I don't know anyting about backing up - what program to use or how much it can back up such as setting or such but you might want to check it out. Also make sure you sincronize your device with your computer prior to hard reset so that all your contacts, appointments etc... are up to date that way after a hard reset you can just syncronize your device again and get your contacts and appointments etc... back.
If anyone else has any suggestions here -- Please feel free to jump in. I know that I would be really annoyed not being able to install new apps to my device.
Good luck. I hope this gets figured out for you
Rod
i had the same problem, it was unbelievably frustrating, i had to restore my X1i to factory settings, that fixed the problem.
I think you should follow hotrod101's suggestion and do a hard reset. Its quite likely that your phone has malfunctioned or something. It's probably going to save you a lot of work in the long run. Or turn in your device in one of the HTC service centers as already stated. Don't forget to back all your stuff up first.
Good Luck.
thanx alot
you did not say whether your rom is original or coked as i met some problems with cocked roms in installing arabic based applications that was easily installed before flashing me device
Did you get things figured out - If so please share with the rest what you did to solve your problem, in case others are having similar problems. Did one of our suggestions help or did you find another solution?
same problem on my Touch Pro, seams to be common ... some say that it is due to the fixed number (50 installed programs) on the touch flue ... however, I have no more information of how did they got this result, or what is the registry of this issue???
I hope if someone help on this to avoide us the headache cused by hard reset, just thinking about it make me crazy.
even hard reset is not a solution.

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