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Hi mates yesterday i bought a used herm...with excellent condition. but when i opened any dialog. the window closed automatically. and the screen light remains always on. and touch is creating problems.
and after some time the touch screen totally stop working. i dont know what happened. al the buttons are working fine. i upgraded my t-mobile herm to its original t-mobile wm6 rom. and again the touch screen is not working. and the screen light always stay on..
so is this hardware or software problem.?
guide me if you have any clue about this..
according to my thinking.. i think some button is pressed continuesly.. but everything is working fine.. only the touch is not working.
broken digitizer for the touch screen, buy a replacement lcd/digitizer together and replace yourself, about $100Aud. Use Mike Channons site to download the service manual. Use the search function and type in "htc service manual hermes".
As for the light, you will have to use your buttons to navigate to settings>system>backlight>battery power and external power. you can select how long the backlight remains on for.
Cheers...
Hi mate thanks for your reply.. Actually the situation is that. the screen is working perfectly. all buttons are also working perfectly. but suddenly the touch feature stopped working.
that time i was just opening some menus and they closed automatically. it looks like that there is some button pressed. and the screen light never stops. it continuously remains on. all buttons are working perfectly and everything. on the touch feature is not working.
i upgraded my device with genuine shipped t-mobile wm6 rom and again it stopped at the starting screen where i have to click the screen and the device brings the window for stylus adjustment.
so i wanna ask that is this also possible that some touch drivers are corrupted or something like this.? or is this a hardware failure.?
Kind Regards
I had same problem, it was hardware. Thats why I said to change the lcd. It is theoretically possible to replace JUST the digitizer, BUT, it is a MAJOR hassle.
As for getting past the alignment stage, look up Remote Screen Alignment. Its a cab file that stores the alignment settings on your pc. You WILL have to have a friend that has the same phone so you can get their settings as you need to copy them to your pc first. You can then copy the settings to your phone so you can use it until you replace that pesky lcd...
Cheers.....
I had a similar problem with my hermes. After a lot of investigating, I found out that this is a heat related issue with the hermes. The unit will heat up an some connection somwhere gets messed up and continually registers ghost taps on the upper right corner of the screen, which causes the continual opening and closing of programs/task manager. This overloads the phone which then causes the screen to eventually become unresponsive due to excessive computing.
With my phone, it must be heat related because it will only occur during or after heavy use or overcharging. Other people have had this exact problem with the conclusion being overheating. The worse part is, there is apparently no way to fix this, replacing the screen doesn't change anything. setting your screen alignment very far left will fix the problem but then everything you tap needs to be compensated for.
Good luck, hate to be the harbinger of bad news, but it's better to know whats wrong and that you can't fix it then not know whats wrong and keep trying to fix it.
same problem here... only my hermes is overheating already after 5 minutes use...
in the morning it works and when i put it in front of the airconditioning the touchscreen also works...
somebody who has an idea where to look for a solution??
kingsfan said:
same problem here... only my hermes is overheating already after 5 minutes use...
in the morning it works and when i put it in front of the airconditioning the touchscreen also works...
somebody who has an idea where to look for a solution??
Click to expand...
Click to collapse
Some of the suggestions in the white screen thread/s might help. The problem is that those who have the heat related problem will find it very difficult to trace the actual fault. The heat may be causing miniscule expansions on the boards / components and connectors. The tiniest of cracks or poor connections can therefore break with the expansion.
Another theory is that rather than heat it might be a capacitor that is breaking down either over time or again through heating. Unless you are a skilled electronic engineer that is virtually impossible to check, particularly since schematics are not available.
You might just be lucky if you dismantled and re-assembled - it might just re-set a connector or adjust a board so it does not get affected in future. That would be very much a matter of luck and of course potentially the situation might be made worse!
Mike
Hi mates. I am back with some issue.. i moved my device to a repair center and he said that its a software issue. and he fixed my device without changing any rom.. i dont know how..
but again when i open some window like programs. the right scrollbar make a problem... when i move scrollbar it automatically press the top close button..i aligned my screen 3 times but same problem with right side scroll bar.
and after playing with it. the touch totally stopped.
now the thing is.all the buttons are working fine and everything is working fine. even sms and calls. but when i check sms and press my scroller button. it displays the right click menu instead of opening the sms. and the screen light is continuesly on. as something is pressed. so. i think this thing wil help. i am now trying this method to check my pc.
http://inuchanbt.blog54.fc2.com/blog-entry-99.html
check this out as well.
i will send you details soon.
might just have something lodged between the case and screen.. also to get rid of the screen alignment, cable it up and delete welcome from the startup programs and then reset it.. should get you past it so at least you can use it until you repair your screen
Hi all, I absolutely love the HD2. However, I find one really annoying problem about the "auto LCD shut off between dialing and after a call is connected, and this has been really driving me crazy! I'm not sure why no one has mentioned about this, is it because it is my problem of mis-using it or no one has bothered to voice it up?? I apologized if this has been posted but I couldn't find one solution so far.
It is about the auto LCD shut off sensor feature while making a call. My English is not that good, my mother tongue is Chinese, I will try my best to describe the problem written in English. I've tried so many cooked roms, all have the same old frustrating issue. After when I've dialed a number, as most ppl do, I will put the phone near my ear while waiting for the call to get connected. However, in the process while making the call while the phone is near my ear, the LCD will shut off by itself, and when a call is connected, the annoying issue will occur! When a call is connected, the LCD will turn back on by itself even though the phone is still in tack with the ear, as a result, part of our face will make contact on the screen and very often pressing one of the on-screen buttons! Also, it is not only this problem will happen after a call is connected, during a process of calling or during a conversation, if there is a notification prompted out, for example, a sms have been received, or a email has been received or low battery notification, the LCD will always turn back on and make the face accidentally press on one of the on-screen button, this is really annoying, is there a solution to let the sensor shut off the LCD for good until the phone has really get away from the ear and the face???
It's not a problem
It's an advantage
HTC did that to prevent you from touching anything with your ear and you cheek and maybe without this you could end the call accidentally or lunching apps so and so .....
Some people have found that this happens when their screen protector is too close or covering the sensor. Cutting away a small ammount of the screen protector to make sure it doesn't interfere with the sensor seems to be the answer.
Not sure you have read his question correctly - it turns off when he puts it to his head, which he wants, but then it turns back on again when the call connects.
I have the same problem, (incidentally had the same problem with a Diamond and Omnia II with Tachi phone canvas). Only solution was to breifly move it away from your head and back again, which I just got used to.
No idea how to solve it though. Sorry.
[APP] Proximity Sensor for Screen Off v0.2
Maybe you should look for this little app, it could work for you.
I can't post links, so make a search inside xda, there's a topic with that title.....
peacebank said:
Not sure you have read his question correctly - it turns off when he puts it to his head, which he wants, but then it turns back on again when the call connects.
I have the same problem, (incidentally had the same problem with a Diamond and Omnia II with Tachi phone canvas). Only solution was to breifly move it away from your head and back again, which I just got used to.
No idea how to solve it though. Sorry.
Click to expand...
Click to collapse
yes, the first 2 replies didn't get what my question is, sorry for the misunderstanding if I've made any.
giegi_dc said:
[APP] Proximity Sensor for Screen Off v0.2
Maybe you should look for this little app, it could work for you.
I can't post links, so make a search inside xda, there's a topic with that title.....
Click to expand...
Click to collapse
thank you so much! I will look for it, and hope it is a solution.
Hi there!
Sure it's easy to fix this problem of mine but I just did not find the way.
If I make a call, the screen automatically turns off, that's fine. However, when I call somewhere where I need to dial a few numbers, I tap a button to turn on screen again, however, I haven't been able to find a way to turn it off again.
Yesterday during a call to my ISP where I needed to press 1-3-4, I accidentally hang up the phone call 3 consecutive times with my cheek, just because the screen was not turned off.
Thank you in advance.
Cheers!
I believe it has a proximity sensor, so the screen turns off when its close to sommit. The sensors are top left of the phone. Just try it, and see if it always stays on when you put your hand close to it.
Hi MalekoUK.
Thanks for your answer. I already tried this and it did not work, this is why my call got hung for 3 consecutive times...
Is there a Default switch or parameter in the registry to test if this sensor is activated? Another way to test if it works properly?
Cheers!
Well there is a tweak for the proximity sensor in development now, take a look and see if it helps or fixes it:
http://forum.xda-developers.com/showthread.php?t=624206
Maybe you have a faulty prox sensor? Also, maybe a hard reset will fix it?
It's strange, sometimes it works, sometimes it doesn't.
My ROM is an Official 1.48 ESN
No one else has had this issue?
Cheers,
Well, I'm somehow glad to see I'm not the only one... See Here
Cheers,
Mano75 said:
Well, I'm somehow glad to see I'm not the only one... See Here
Cheers,
Click to expand...
Click to collapse
someone found a app in my thread check it out
I have a problem with my HD 2 thats annoying. When i make phone calls, my cheek is constantly touching the screen which makes the phone beep so bad the caller can't hear me. I tried the sensitivity cab and it didn't help. I installed a screen protector and it didn't help. I thought there was a proximity sensor to keep this from happening. I searched and couldn't find a solution. I have to change phones if I'm expecting an important call right now. This is very disappointing for an 850.00 phone.
the phone should go to "sleep" so to speak when you place it to your cheek if your speaking to someone.
Im assuming this doesnt happen for you?
The screen goes dark, but, my cheek still activates it. DiD I miss a setting or something?
i cant say i've notice this problem myself, and ive not made any changed to settings. Sorry i cant be anymore help, im sure theres someone who can shed some light on this
Thanks for trying.
One annoying problem is also having threads whitout a clear title except for "I have some problem"
j/k
If your screen does go off then it means your proximity sensor is working. While it's off it's also unsensitive to the touch.
If instead you hear keypad tones sounds from your cheek contact, it means that it is being activated because you somehow moved your ear away from the sensor, check the display, it should be lit.
Happens to me as well from time to time, I just have to move the phone to my ear better so the sensor goes off and the problem is solved
No cookies for you, grumpy! Hahahaha! I didn't know about the moving thing. I'll try that next call. Thanks.
Took off screen protector, made a call, and purposely pressed my face onto the screen and no presses.....hmmmmm.
I've in my htc hd2 the Dutty FAM v6 HD2 rom, and I was trying an Android build (mjdejay Clean 2.2)...
It seems everything runs ok, but I've done a Phone Call, screen automatically got black (Off, like in WM 6.5), but when i finished the call, i cannot get screen on again... I've pressed all the buttons, but nothing appears to happen...
If i plug usb wire into HD2 it comes back, and if i do an incoming call, i can take it...
Nobody has got samething? Thnx!
UPDATE: I think that my HTC HD2 has its proximity sensor broken...
A number of members have the same issue. I do. But not always. No fix for the moment.
move the fone away from ur ear
also , get a better rom (even tho i have a mdj build myself)
souljaboy said:
move the fone away from ur ear
also , get a better rom (even tho i have a mdj build myself)
Click to expand...
Click to collapse
Gee at least you didn't say buy an android phone. To say take it away from your ear is redundant. And to try a better build is just as bad. Why did you even waste your time replying?
dabezt said:
I've in my htc hd2 the Dutty FAM v6 HD2 rom, and I was trying an Android build (mjdejay Clean 2.2)...
It seems everything runs ok, but I've done a Phone Call, screen automatically got black (Off, like in WM 6.5), but when i finished the call, i cannot get screen on again... I've pressed all the buttons, but nothing appears to happen...
If i plug usb wire into HD2 it comes back, and if i do an incoming call, i can take it...
Nobody has got samething? Thnx!
UPDATE: I think that my HTC HD2 has its proximity sensor broken...
Click to expand...
Click to collapse
this happened on my phone occasionally (though i haven't experienced it yet with mdj s4 kenel), anyways...
if the screen stayed black after moving the phone away from my ear, id cover the light sensor briefly with a thumb (or whatever!) BEFORE pressing the end call button, this always restored the screen. may work for you?
Hi. I have same problem. Now I have MDJ Froyo Sense 2.4. It is very frustrating all roms what i tested has this problem... Is any solution? I tried to disable automatic display brightnes but without success...
Just to make you feel you are in company I have this issue too. It is the single biggest pain in the ass about android and it isdriving me maaaad.
Still better than rocking WM though.
Same problem here, about 90% of the time. It's most annoying when you're on some automated service that asks you to press a number and you can't get your screen on to bring up the dialpad!
Rest assured though, pressing the end call button does indeed end the call. Just leave the phone alone for a minute or so afterwards and it appears to back to "normal".
Finally i have found a workaround
Hello, after many tests i have found good workaround. It is very simple. Download from Market: "Speaker Shake" (there is avaible a free version) and install it. Then set it like on my screenshot. (important setting is "Speaker Always ON"). Now when you start a call, this app automaticly turn on speaker - this event wake up your phone and then is end of your "black screen". After this you can again switch off speaker in time of call...
Sorry for my bad english. I hope that it will help to you..
I use MDJ FroYo Sense Clean v. 2.4 [kernel: MDJ S6.1]
Thanks. I will give Speaker Shake a try.
Just a little happier right now as others have this issue and that it is just not an issue with my phone.
I am sure it is just an incompatible driver somewhere. Never noticed it in prior builds but with new builds it happens. But not always. But I did notice if I am able to select speaker then turn speaker off the issue doesn't happen. But then the screen does not go black when I put it to my ear.
To me this is a much bigger issue than data freezes. Makes using my phone as a phone almost unbearable.
Hoping someone who knows how will look into this issue soon.
Tried Speaker Shake.
Calls are automatically with speaker on and screen stays awake. However after turning speaker off the screen goes black and won't turn on again.
Nice fix if using speaker ALWAYS but still doesn't help for normal calls.
I tried it many times and this issue "after turning speaker off the screen goes black and won't turn on again" i had only once.
I have changed this app and now it turns speaker back to normal. You can try it. For my is it now best solution how to avoid black screen....
And i forgot to say that you need to have switched off automatic brightness of display..
Has anyone tried covering the light sensors for a few secs?
Not the best solution but it always works for me, can live with that till it gets sorted.
kam333 said:
Has anyone tried covering the light sensors for a few secs?
Not the best solution but it always works for me, can live with that till it gets sorted.
Click to expand...
Click to collapse
It doesn't work for me...
Hello. I have a problem with unlocking the phone. When I lock the phone and try it again to unlock the screen lights up only in black. Sometimes it takes a second, sometimes longer. You have the same problem? Any fix?
Thanks petapen. I will try your modified application.
Still wondering what the issue is here. Newer kernal issue? I believe I am still running hastarin 8.3.
Edit: And for other poster.......covering light sensor or exposing it to bright light does nothing once it turns black.
If anyone have any another solution. Please let me know....
black screen
petapen said:
If anyone have any another solution. Please let me know....
Click to expand...
Click to collapse
Screebl.....
If you haven't disabled auto brightness, do that. Secondly, some roms require a person to press the "call" key to wake the phone up.
Lastly, try a different rom, just remember to shut off auto brightness. I wish they came with that defaulted to off anyway.
Bumping this thread to keep it alive. Had a 50% chance of keeping the screen on, in froyostone v3.1. But it always came back after hitting end call key.
With MDJ FroYo HD v.4.3 the screen goes black everytime. Even after call the screen does not come back on. Only work around is to have someone call my phone and reject the call with the call end key. Then the screen turns back on.