I am strongly leaning on getting a T-Mobile Wing as opposed to a 8525, but I just have a few questions first.
1) You have to pay for 3G service correct? (I know that T-Mobile doesn't have 3G yet). I have heard of 3G sim cards. Is this like a PRE-PAID 3G service card, where I have fast internet access? Or is this JUST a regular sim card with the ability to have 3G service, with a monthly payment plan.
Is there such thing as a pre-paid 3G service card? (If so, I may be getting the 8525 instead). I mainly want to use wifi, but if I can get 3G via PRE-PAY/FREE then that would be good.
2) Is there a good strong wifi connection on the Wing? I heard the Wing has trouble connecting through wifi.
3) Why do people say there are troubles with the Wing running slowly? Is this because of the processor or because of the memory? But doesn't the Wing have the same amount of memory as the 8525?
Is there a way to decrease/eliminate the memory problems on the Wing?? I have heard of people installing certain roms to help with the memory problem.
4) The Wing has Push-to-talk right? So this means I will be notified when I get new emails/ messages in "real-time" correct?
5) Is the head jack a 2.5mm or is it embedded in the mini-USB??
These are some of my main questions. I am really contemplating on buying the Wing (or 8525). Could I get any quick advice as to what should I expect when I do buy it? Is there a preferred rom that I should install?
Should I get the Wing or 8525?? (On looks and feel DEFINITELY the Wing). I mainly want to use if for internet, Office suite, listening to music, and some games.
1. Not sure, someone smarter than me will have to answer that one.
2. I have never had any problems finding or connecting to a signal. Might just be the area I am in, but I have a good strong signal. Most of the time, I connect to the tmo gprs.
3. Out of the box, the wing tmo Rom is terrible. It has a horrible memory leak and runs very slowly. Multiple resets a day. If you look around the forums, there are a lot of different ROM's that can be flashed to your wing. These ROM's are cooked to speed up and make your wing more stable. There are a lot of good cooks now, and more up and coming. Also the ROM's get rid of all of the crap that tmo puts on the phone and adds some really cool apps.
4. By push to talk, I assume you mean voice command. Not sure about the tmo ROM, but there are a couple of different apps that you can install to get your voice command to work properly. Yes you are notified in real time about SMS/MMS, and email, if you set them up correctly.
5. mini-usb.
hey thanks for your response!
I guess I might as well go for the Wing (instead of 8525). I know the 8525 has the performance, but it doesn't have the looks, feel, spring-loaded keyboard, soft rubbery keys, and size.
If anyone else wants to comment I would greatly appreciate the input.
You can get the Wing for $100 w/ 1 year contract
Call T-Mobile Business Direct line at 866-464-8662
Tell them promo code "Windows Mobile"
Pick out your plan....features....
Comes with either free BT headset or car charger, no activation fee.
....if that helps you make the decision, thats how I went
b.mann said:
You can get the Wing for $100 w/ 1 year contract
Call T-Mobile Business Direct line at 866-464-8662
Tell them promo code "Windows Mobile"
Pick out your plan....features....
Comes with either free BT headset or car charger, no activation fee.
....if that helps you make the decision, thats how I went
Click to expand...
Click to collapse
Ok, so I tried that and here's what happened..
I called the number you gave and I had to call another number instead. That was fine. If I can save over $200 doing all this, it's worth it. I eventually got in touch with the person I needed who delt with promotional codes and all that. I gave her my information and eventually the "Windows Mobile" promo code. She came back and told me the code was accepted and it worked. It was unusal though because she said every other time she's delt with a promo code, they come denied, but they DO work. In my case, it was accepted and she wasn't sure whether or not it would actually work for me.
It's kinda ****ty because I went through all this to get it for one reason. To save over $200 and not have to go to the store eventually and get this. I'm saving up for a down payment on a car at the moment and that's the reason I haven't went and got a Wing yet like I want to. But who can pass up on a deal like this? So it came to like $370-something for the phone and activation.. whatever else. If the promo ends up working, she said the money could be credited to my account.
Thing is, you have like 20 days to return the phone. Or I could refuse the package when it comes to my house and i'd be given a refund. Do I really wanna take the chance and keep the phone to see what my first bill is gonna look like? What if the promo code didn't work? Then i'm stuck with a $400 loss I don't want to take right now because I need the money for the reason I stated above. Or I could always wait for the bill and if it didn't work, I could call back and ***** to them and say the CSR said the promo code worked and it didn't take effect for me.
I'm not sure at this point, heh.
itslinx said:
Ok, so I tried that and here's what happened..
So it came to like $370-something for the phone and activation.. whatever else. If the promo ends up working, she said the money could be credited to my account.
Click to expand...
Click to collapse
Price sounds off, with the promo my phone was $100 and plan was another $50, adding up to ~~$180 after taxes and such with no activation fee.
b.mann said:
Price sounds off, with the promo my phone was $100 and plan was another $50, adding up to ~~$180 after taxes and such with no activation fee.
Click to expand...
Click to collapse
Well yeah, i'm paying the $300 + dollars for the phone AND activation. Once I get the phone in a couple days, i'm gonna call tmobile and tell them about what happened. The promo code got accepted, so I wanna know if i'm gonna be refunded my money and get the promo price/deal. If so, i'll stay with tmobile. If not, i'll send the phone back. From what I hear, tmobile has great customer service. So hopefully they do and they help me out or i'll just send the phone back. I took advantage of the promo offer because I wanted to save money and get a great deal. If I wanted to spend the $300 and something dollars, I would have went to the store and got a phone THAT day.
I got my wing with this promotion. it's $99 but $50 after mail in rebate. you have to order a data plan for the rebate plus you get a free bluetooth headset. it only comes up to more if you have to get a flex plan meaning your credit was kinda jacked so they want you to pay for your bill up front. either way it's a good as deal. anybody need the info on it just pm me.
Related
If this is in the wrong place, sorry mods.
I called T-Mob USA today for an upgrade and was sent to a "customer retention" department after threatening to defect to another carrier. Long story short they dropped my unlimited text & MMS down to $9.95 and gave me $75 off my new wing (herald). Just thought I'd post and help some of you save a buck.
Thanks fella. It worked like a charm, got unlimited txt & mms for $9.99 for both lines. I was paying the same for just 1000, but it looks like you saved 4 more pennies then I did, lol. Also Tmobile told me you have to be a preferred customer for them to do this.
DaMyth said:
Thanks fella. It worked like a charm, got unlimited txt & mms for $9.99 for both lines. I was paying the same for just 1000, but it looks like you saved 4 more pennies then I did, lol. Also Tmobile told me you have to be a preferred customer for them to do this.
Click to expand...
Click to collapse
Hi,
I notice your signature:
Amateur Cook: Lookin to be Taught by an Executive Chef
The best way to become good cook in my view is just to start and read a lot. I spent a lot of time and it is a lot of hard work to become a good cook. It's not about being taught it's about reading, learning, and testing.
As stated before I've flashed my device at least a hundred times before I was able to produce a working rom. We will assist you as needed, but it will be up to you to get it working.
Main point, it takes time and some hard work and you will get there.
You can ask anybody my first few releases had issues but I had to learn how to fix the issues and now my latest version seem to be working okay..
Good luck and I know you will get there soon.
Well thanks ttran001. I'm still trying to put together my own release, but I still need a bit of help. Mostly just simple things. I've been reading alot, and I think thats one of my problems, because I take in so much information, I don't retain it all. Maybe if you get a free minute, when your not working on one of your Great Roms, you can give me some basic tips, and tricks.
theformula said:
If this is in the wrong place, sorry mods.
I called T-Mob USA today for an upgrade and was sent to a "customer retention" department after threatening to defect to another carrier. Long story short they dropped my unlimited text & MMS down to $9.95 and gave me $75 off my new wing (herald). Just thought I'd post and help some of you save a buck.
Click to expand...
Click to collapse
i paid 260 - $50 rebate for my wing. for a 1 year contract. I'm still paying 19.99 for unlimited text for a family plan. and I got this deal else where than a threatened tmo.
I did call tmo to cancel my old line, and they offered a wing for $360 on a 2 year contact.
Well I guess i can post how much my wing was. I used this promotion from t-mobile.
Status: Promotion still available as of 02/20/2008
Call T-Mobile Business Direct at 866-464-8662. Push 3.
Give them the promotion code "Windows Mobile" (yes that is the promotion code).
Say no to text plans, internet plans, phone insurance and accessories.
Phone is $99.99 with $50 rebate = $49.99.
Free Shipping, Activation fees waived, 1 year contract
Thanks jello for the original deal (which was for $99 after rebate). The original thread can be found here.
For people who have ordered it for $149 in last 20 days (30 days in california) can call Tmobile Business Back office and ask for the credit back (I did and got it back).
UPDATE: Lot of people (almost everyone here after I posted) are reporting that now they are not offering credit for past purchases. I would suggest to do a phone exchange in that case, as it doesn't affect the line/phone number. And yes, even people who have ordered other phones can exchange it with this offer, if they had purchased it with a new line in last 20 days (30 in CA).
I personally have this phone and can vouch that this is really great phone (MDA and all variants are blown away by the stylish wing). For the first time I have found a phone with decent camera too.
I paid $150 for it on Howard Forums. It came with all retail packaging and it was in perfect condition. I've since scraped the winkey and the left softkey a little bit. That made me sad.
But I did just get a clear hard plastic case for it for $6 yesterday. So hopefully it doesn't take anymore abuse. I <3 my Wing.
weird, my unlimited text and internet is already $10. they were running some sort of special when we signed up though
This deal sounds interesting. I pay $4.99 for 400 sms/mms. I wonder if I can get this deal if I called. My contract is not finished for another month or so, but I have been signed up for t-mob since 2003... maybe that makes me a preferred customer?
i tried calling. My father has been with them since 2002 (voicestream) (he has been with them CONSISTENTLY, i only sign up for new accounts under his name). i have had several accounts with them, i usually let my contract expire and jump on a new deal for a hot phone.
the issue is, now i use a WING with the 39.99 Myfaves 300 plan, and 9.99 for 1000 texts.
my contract ends in May ( i got the 1yr deal with the wing for 99.99)
I called complaining about iffy (staticky and echoe-y) service upstate NY (where i go to school) and the rep seemed so nonchalant, even repeating to me several times that he wouldnt want me to leave after 6 years. So i explained to him that i personally knew several people with the 9.99 UNLTD text plan (i have been going over because i use OZ IM) and i was ready to switch to Sprint in may (SERO plan) if he couldnt accommodate my request. He acted indifferent and said he could do nothing for me.
So unless it was just a rude rep, can someone please explain to me how i should go about attaining this deal? I really want it.
Thanks
try to get it!
I think thats been around for sometime.
zmdivy said:
try to get it!
Click to expand...
Click to collapse
too bad you cant buy a phone outright online. have to go to the store or order with a plan.
Yep this as been around since the phone came out on 3/24 in fact I am due my bing cashback in 10 days
techboydino said:
too bad you cant buy a phone outright online. have to go to the store or order with a plan.
Click to expand...
Click to collapse
yes you have to, but atleast you have the option of full payment and getting EM+ which isnt so bad at $59.99.
Plus after 2 months you get around $150+ back which is always nice
i will go with the BCB about a month from now.
jdl1681 said:
Yep this as been around since the phone came out on 3/24 in fact I am due my bing cashback in 10 days
Click to expand...
Click to collapse
please let us know when you get it
could i get it with no plan if i pay the full payment with EM+?
OR i have to cancel the plan after the first month?
I am now using prepaid plans and just want a phone pda.
zmdivy said:
could i get it with no plan if i pay the full payment with EM+?
OR i have to cancel the plan after the first month?
I am now using prepaid plans and just want a phone pda.
Click to expand...
Click to collapse
well you have to get a plan whether you're going for the subsidized price or the full price, you cannot buy it without getting a plan, atleast not to my knowledge.
Also you're account has to be active for 60 days from getting a plan, meaning you have to use tmobile service for 60 days in order to get BCB.
zmdivy said:
could i get it with no plan if i pay the full payment with EM+?
OR i have to cancel the plan after the first month?
I am now using prepaid plans and just want a phone pda.
Click to expand...
Click to collapse
buy phone direct from walmart. pay 500+tax and phone is yours. u dont have to sign or buy any contract.
second option is to buy phone from wmdeals.com cost (150+tax+one month or 15 days rent+200 etf) and phone is yours
thanks
I found the hd 2 is only 99.99 with 2yr contract in amazon.com
so the best price is supposed to be
100+ no tax+one month rent 60 +200 etf=360?
but if i want to transfer to att still need to unlock so might be 120 for 2 months rent
could it work?
zmdivy said:
could i get it with no plan if i pay the full payment with EM+?
OR i have to cancel the plan after the first month?
I am now using prepaid plans and just want a phone pda.
Click to expand...
Click to collapse
This is exactly what I did. I ordered the phone online with the bing discount. After I got it I played around with it for a few days, called and canceled. They didn't give me any trouble at all, seemed rather happy I'm keeping the phone to use with their prepaid They canceled my plan and refunded my activation (they pre-activated the thing when it shipped). The only slightly annoying part is they billed me useage for when the phone was in transit. I didn't really argue that one, just happy to get activation refunded.
Naturally this is for a phone I paid their retail price for.
I used bsbtweak to permanently disable the data, although I'm not sure it would've connected to data anyway.
buzz killington said:
This is exactly what I did. I ordered the phone online with the bing discount. After I got it I played around with it for a few days, called and canceled. They didn't give me any trouble at all, seemed rather happy I'm keeping the phone to use with their prepaid They canceled my plan and refunded my activation (they pre-activated the thing when it shipped). The only slightly annoying part is they billed me useage for when the phone was in transit. I didn't really argue that one, just happy to get activation refunded.
Naturally this is for a phone I paid their retail price for.
I used bsbtweak to permanently disable the data, although I'm not sure it would've connected to data anyway.
Click to expand...
Click to collapse
wait a min.
did you use tmobile service for 60 days?? because in order to be eligible for BCB your account has to be active for 60 days.
So how many days did you use the phone for because it hasnt been 60 days since the hd2 came out meaning you wont be getting the BCB in this case!!!
let me know your timeline.
i am planning to use BCB aswell for HD2 but with full payment and after i get BCB that is after 60days of service i might go to att.
geronemo said:
wait a min.
did you use tmobile service for 60 days?? because in order to be eligible for BCB your account has to be active for 60 days.
So how many days did you use the phone for because it hasnt been 60 days since the hd2 came out meaning you wont be getting the BCB in this case!!!
let me know your timeline.
i am planning to use BCB aswell for HD2 but with full payment and after i get BCB that is after 60days of service i might go to att.
Click to expand...
Click to collapse
The bcb is currently showing in my account as pending. I'll post an update when the 60 days comes up, but I'm not really expecting any problems. The BCB is on the phone, and has nothing to do with the plan. Since I'm keeping the phone the full order stands.
If you want to switch to AT&T you'll need to unlock the phone and you'll probably have to wait whatever amount of time tmo says before you can get that code. I wasn't leaving Tmo, really just switching plans.
If you still want a timeline here it goes without the date
Ordered the phone on a weekend with the Bing cashback
Tmo ships it on monday and I receive it wednesday night, sim, microsd, all inserted and activated. I replace the sim with my old prepaid, dumped the contacts in and make a few calls to make sure everything is cool.
Put the new sim back, play around with the phone through the weekend. Really there wasn't much to gain over my prepaid plan except Data connection.
Next Monday I called the tmobile and canceled the plan under buyer remorse. Been using the phone with prepaid card since.
Actually now that I think of it, there was a little more to tell about this. Bing sends you a notice as soon as you order something under the bcb. I never got one. It didn't even occur to me to check until after I had canceled. So I had to contact Bing and provide them my order information, and they added the cashback (very quickly I might add, good service). Alll that happened after I had already canceled my service.
buzz killington said:
The bcb is currently showing in my account as pending. I'll post an update when the 60 days comes up, but I'm not really expecting any problems. The BCB is on the phone, and has nothing to do with the plan. Since I'm keeping the phone the full order stands.
If you want to switch to AT&T you'll need to unlock the phone and you'll probably have to wait whatever amount of time tmo says before you can get that code. I wasn't leaving Tmo, really just switching plans.
If you still want a timeline here it goes without the date
Ordered the phone on a weekend with the Bing cashback
Tmo ships it on monday and I receive it wednesday night, sim, microsd, all inserted and activated. I replace the sim with my old prepaid, dumped the contacts in and make a few calls to make sure everything is cool.
Put the new sim back, play around with the phone through the weekend. Really there wasn't much to gain over my prepaid plan except Data connection.
Next Monday I called the tmobile and canceled the plan under buyer remorse. Been using the phone with prepaid card since.
Actually now that I think of it, there was a little more to tell about this. Bing sends you a notice as soon as you order something under the bcb. I never got one. It didn't even occur to me to check until after I had canceled. So I had to contact Bing and provide them my order information, and they added the cashback (very quickly I might add, good service). Alll that happened after I had already canceled my service.
Click to expand...
Click to collapse
oh ok, this is news to me, because i was under the impression that BCB requires you not to cancel before 60 days, hence the confusion on my part.
Iam planning on getting it on full payment so if i request the unlock code they give it out on full payment after a few days, they will just ask me to fax them some inofrmation.
Also when you inserted you pre-paid sim, did it start working? or did you have to unlock the hd2??
thanks for the information.
geronemo said:
oh ok, this is news to me, because i was under the impression that BCB requires you not to cancel before 60 days, hence the confusion on my part.
Iam planning on getting it on full payment so if i request the unlock code they give it out on full payment after a few days, they will just ask me to fax them some inofrmation.
Also when you inserted you pre-paid sim, did it start working? or did you have to unlock the hd2??
thanks for the information.
Click to expand...
Click to collapse
No problem at all. I had read before I bought the phone a "confession of a T-mobile sales rep" that there are no difference between between the regular subscription phones and prepaid phones. Also confirmed that in a faq I dug out before I finally pulled the trigger. So far so good, just waiting for the prepaid data from tmo.
Hey all,
I just have a question for the people knowledgeable with the inner-workings of account structure with Sprint.
I need to add an additional line to my current plan and was going to pick up an EVO for myself and give my current Hero to my brother (whom I'm opening the additional line for). I was just on Sprints website, doing all the work, and toward the end, it said that all charges will be placed on my regular monthly bill. Seems logical, sure.
My question is, is this a policy explicitly carried out online, or would I be able to walk into a Best Buy or Sprint store today and have the same thing occur? If that is the case, I'll go set this all up today via a store front if I'd be able to apply all charges to my bill.
Thanks for any input
Sometimes sure. But, other times you may not get the same deal in the store than you would online.
Couple points for your sake:
1. New phone from Sprint, needs to stay on the line it was purchased on, for 30 days minimum to get the $100 rebate.
2. You can pay $199 oop at Best Buy/The Shack and switch it after the transaction is complete.
3. Not sure how the $10 EVO charge is applied. Would it be to the account or the number?
Just some thoughts. Have fun with the EVO!
Well thank you all for taking the time to lend advice. I ended up going to Best Buy to talk to someone about what I need to do.
First off, the guy said they didn't have anymore EVOs, nor did any retailer in the vicinity. Then he told me that I would have to upgrade to a family plan to add this other line for my brother. I'd be going from $69.99 to $129.99 give or take $20. I totally forgot to think about that aspect. I called my brother to tell him no dice unless he's willing to fork over at least something to help offset the additional cost -- he said thanks, but no thanks.
So, I get home and get curious -- log back onto Sprint.com to see how much it would be for me to just buy the phone outright. I went ahead and just put it on my tab. I'm a nut for gadgets, and have been more than financially frugal for well over a year, so I figured I'd buy myself something for once, lol.
Anyhow, thanks again!
Nicksil said:
Well thank you all for taking the time to lend advice. I ended up going to Best Buy to talk to someone about what I need to do.
First off, the guy said they didn't have anymore EVOs, nor did any retailer in the vicinity. Then he told me that I would have to upgrade to a family plan to add this other line for my brother. I'd be going from $69.99 to $129.99 give or take $20. I totally forgot to think about that aspect. I called my brother to tell him no dice unless he's willing to fork over at least something to help offset the additional cost -- he said thanks, but no thanks.
So, I get home and get curious -- log back onto Sprint.com to see how much it would be for me to just buy the phone outright. I went ahead and just put it on my tab. I'm a nut for gadgets, and have been more than financially frugal for well over a year, so I figured I'd buy myself something for once, lol.
Anyhow, thanks again!
Click to expand...
Click to collapse
I asked the same question to sprint and basically was told the same. Except the $10 goes with the phone and not the line of service. So if you buy from the shack or BB Mobile you can change the phone to a different line and the $10 will follow the phone. However like stated before if you wait for the rebate then you will have to wait for 30 days to switch the phone to a different line.
I have a Bell HTC Touch/Vogue. Currently running android in NAND, which has been fine for several weeks now.
My battery was low, and the phone turned itself off.
Now it won't turn on.
What I've tried:
- Power button
- Pull the battery, wait 20 minutes, put battery back in
- 2 different (and tested with a multimeter to have a charge) batteries
- Send+End+Reset
- Reset+Power
None of those makes it do anything.
No lights come on if I plug it into USB. Computer doesn't detect it at all.
The only light I can get to come on is the red led, if I plug it into USB without the battery connected.
This happened once before, and it eventually turned back on. But so far, it's not working this time.
Is it just an expensive paperweight now? Any ideas on what else I can try? I've searched, but come up with nothing I haven't already tried.
Well, tech support from Bell basically says I'm screwed.
Phone is out of warranty.
You can't get this plan (the $10 unlimited internet) on any other phone.
You can't get this phone anymore.
I don't have any upgrade credits for 2 more months and they won't give them to me early.
Best they can do is give me free voicemail and caller id ($12) on the $50 data/voice plan...if I buy a new phone outright.
$180 to get out of my contract.
I think it would actually be cheaper to buy my way out of the contract and get a new 3 year contract and a free/cheap phone.
That is, unless some miracle worker here can help me fix this one!
If I do get a new phone, any recommendations from Bell or Telus? I'd like an android phone.
ebay?
they can be pretty cheap, way less than $180 and keep the $10 plan.
If I get one from ebay, I can activate it and keep my plan, right?
As long as it's originally from Bell?
grantemsley said:
If I get one from ebay, I can activate it and keep my plan, right?
As long as it's originally from Bell?
Click to expand...
Click to collapse
Yes, and you can get one for about $80-$100 and in good shape too!
I ended up talking to Bell customer loyalty department. I was dead set on canceling my contract and going to Telus.
But they convinced me with:
- their $50 data plan plus free caller id and voicemail for 3 years.
- giving me my upgrade credits now, so I got a Motorola Dext for $179 (on another 3yr contract).
Worked out cheaper than getting out of the contract. Plus I get to be rid of the touch. I'm sick of that phone.
grantemsley said:
I ended up talking to Bell customer loyalty department. I was dead set on canceling my contract and going to Telus.
But they convinced me with:
- their $50 data plan plus free caller id and voicemail for 3 years.
- giving me my upgrade credits now, so I got a Motorola Dext for $179 (on another 3yr contract).
Worked out cheaper than getting out of the contract. Plus I get to be rid of the touch. I'm sick of that phone.
Click to expand...
Click to collapse
What do you plan to do with the Vogue? I could certainly use it for spares if you are simply gonna throw it away.
There is private data on there. Bank passwords and such.
Since I have no way of wiping it, I'm not sure what I'm doing with it.
I suppose I could take it apart and send you everything but the mainboard, but that seems like a lot of effort!
grantemsley said:
There is private data on there. Bank passwords and such.
Since I have no way of wiping it, I'm not sure what I'm doing with it.
I suppose I could take it apart and send you everything but the mainboard, but that seems like a lot of effort!
Click to expand...
Click to collapse
That's ok, I really only wanted the back cover, battery and stylus.
i am going to go off on quite a story here but i hope that my struggles and experience might save someone my troubles.
to start off i was on Verizon. I had the thunderbolt w/ grandfathered unlimited data plan. it was unlimited text/data but no minutes on plan. Any used minutes were $0.25 so i was basically paying $80-$90/mo for the exact same plan as this new tmo/walmart one... plus it was $50 less!
if i would have known the hassle i was about to go through i just might have stayed with verizon and waited for the nexus... If you are not planning to port a number this process might go a lot easier.
this is my experience...
To start the whole process I pulled the trigger on a local SGSII for a steal on craigslist. i thought about how to leave verizon for a few days then decided to go for it. I purchased a sim kit from tmobile.com but was unable to wait for the SIM kit (over a week to ship!) i head over to a local tmobile B&M store. i told them the plan i wanted and show them online, they said they had heard ( i call BS) of it and that i could go online and choose it. They activate the SIM and began the number port from verizon. I was told to go online at home and select the plan i wanted, so i get home and go online to select my plan, but it isn't available. Every other plan was available but not the $30 5gb plan!
I called tmo support (prepaid support is an offshore callcenter) and was told because the SIM card was activated in store i was not eligible to get this plan. i was told i could purchase another SIM kit and it would work with no problems and i would still be able to port my number (that was already in the process).
At this point i visited another tmobile store and was successfully able to swap the activated SIM kit for an unactivated one. Only after several hours (and reps over the phone) and a trip to Walmart i find this in store bought SIM would not work either.
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
ok. ok. now that the confusion was cleared (i was told differently by phone and in store reps) off i head to a local Walmart for the second time. surprise surprise, for the second they were clueless of this plan and were absolutely no help at all.
Next day my SIM kit from tmobile.com finally arrives!!! YES! at this point i am pretty sure this is the only way and this will go fine and i will be activated immediately through my.tmobile.com. i go online to activate. i enter all my info and activation code. I am presented with plan options and BINGO the $30 5gb plan is there! I choose the plan click next and get a "Review your order and submit" page. when clicking on "submit" the page just errors out. FAHHHHHH! i tried again and again and from 3 computers. same error at the same place!!!!! I call support and of course their response is "we can not activate this plan over the phone. you must activate online or at walmart" and when i replied "but neither of these options are working for me!!!!!!!!!" the call mysterioulsy dropped. at this time its 4 days from starting the number port from the original SIM and i start worrying about losing my ported number... eventually (several reps and hours later) I was able to get a CS rep on the phone that put me on hold very willing to help and found a way to get me on the correct plan. I then get transfered to the number porting dept to get my number moved to this correct account. WHEW! that evening everything is working fine and im getting data and relieved to finally have this experience behind me. I am just waiting for the number port to go through then i am done and on the road to $50 savings a month! not so fast...
The next day as soon as i noticed the number port went through i got a text from TMO that i had reached my data limit!?! WTF how could i go through 5gb in a week, most of it w/o service? i used the tmobile app to check my data usage and found they changed my plan on me!!! now i have the other $30 plan with like 100mb data! i call customer support furious! little good does that do. another day on the phone and multiple hangups later i was able to find someone who said i was basically screwed and that i would have to order a new SIM online and start over. WTF!?!?!?!?!
at this point im done fighting and just order another SIM.
after some research i call back to discuss this whole ordeal w CS and find out how they will transfer my $100 deposited to this bad account to my new account when i get the new SIM in the mail. i finally found a simpathetic rep who fought to get this fixed. using my my original activation code for verification that the plan was available (from the 1st sim purchased online) the rep found a manager that was able to over ride the plan back to the correct $30 5gb plan. I refused my new (replacement)SIM when it arrived and was credited the money back. Its been almost 2 weeks now and everything seems ok... FINGERS CROSSED!
some things to i found that you should know:
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
If you purchase in B&M store IT WILL NOT WORK
A FAMILY MOBILE SIM KIT WILL NOT WORK
if you are a current tmobile customer they WILL NOT PORT YOUR NUMBER.
TLDR?
1. do not expect a port of your current tmo number.
2. purchase your sim kit from tmobile.com
3. hope like hell they have the kinks out of this system!
WOW! that's quite a horror nightmarish story you got there for Halloween
i feel for yah
most people would have quit at that point and moved on to another company
AllGamer said:
WOW! that's quite a horror nightmarish story you got there for Halloween
i feel for yah
most people would have quit at that point and moved on to another company
Click to expand...
Click to collapse
after dropping my unlimited data at verizon i figured i was pretty much screwed and any other company (AT&T and Sprint suck in DFW from my experience) it was gonna cost more for worse... I was pretty determined to get this plan working. i guess its the cheapo in me
My experience was super simple……after reading up online prior to attempting.
Walked into T-Mobile store after seeing Wal-Mart did not have the SIM only activation kits. I paid 10$ for the kit after insisting to the Tmo store that I did not need them to set me up with anything.
Went home then plugged in the EMI,SIM & Activation code to the T-Mobile website. Funded the account and picked the plan… Done
(using Google voice for my number)
Did not have to talk with anyone and the whole process took maybe an hour.
My experience is delightful too. Since i read about ur post, i have little bit of scare about the walmart prepaid SIM card and Tmobile prepaid SIM card.
Luckily, I been into the shop so many time. All the employee know me, when i get in...they thought i getting the 49.99 value family plan, but i tell them i got the $30 prepaid plan from walmart but walmart run out of SIM card and was told to get one from Tmobile store. They had their time, they were very puzzle when i told them. But there is one experience lady went online and read about the plan, and surprisingly, she manage to figure thing out. One thing she mentions is "they had to activate the SIM card through the Tmobile website instead of their system" I think that is what saved me.
From my experience, if you going to let Tmobile employee do this, be sure they know what they are doing and you know what they are doing.
---------- Post added at 12:51 AM ---------- Previous post was at 12:48 AM ----------
btw, i join Tmobile Samsung Galaxy S2 family. Welcome me?
hahhahhahahah!
I did this today, didn't have any problems at all activating.
Followed the discussion on Slickdeals on this, and bought my sim card from Amazon for less than free, like 2 something, and it came with 3 something of T-Mobile credit on it.
I went onto the T-Mobile online activations website, and activated my sim card on the 5GB $30 plan. To pay I bought a discount refill pin that came instantly from CallingMart.
Smooth sailing all around.
theyownus said:
i am going to go off on quite a story here but i hope that my struggles and experience might save someone my troubles.
to start off i was on Verizon. I had the thunderbolt w/ grandfathered unlimited data plan. it was unlimited text/data but no minutes on plan. Any used minutes were $0.25 so i was basically paying $80-$90/mo for the exact same plan as this new tmo/walmart one... plus it was $50 less!
if i would have known the hassle i was about to go through i just might have stayed with verizon and waited for the nexus... If you are not planning to port a number this process might go a lot easier.
this is my experience...
To start the whole process I pulled the trigger on a local SGSII for a steal on craigslist. i thought about how to leave verizon for a few days then decided to go for it. I purchased a sim kit from tmobile.com but was unable to wait for the SIM kit (over a week to ship!) i head over to a local tmobile B&M store. i told them the plan i wanted and show them online, they said they had heard ( i call BS) of it and that i could go online and choose it. They activate the SIM and began the number port from verizon. I was told to go online at home and select the plan i wanted, so i get home and go online to select my plan, but it isn't available. Every other plan was available but not the $30 5gb plan!
I called tmo support (prepaid support is an offshore callcenter) and was told because the SIM card was activated in store i was not eligible to get this plan. i was told i could purchase another SIM kit and it would work with no problems and i would still be able to port my number (that was already in the process).
At this point i visited another tmobile store and was successfully able to swap the activated SIM kit for an unactivated one. Only after several hours (and reps over the phone) and a trip to Walmart i find this in store bought SIM would not work either.
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
ok. ok. now that the confusion was cleared (i was told differently by phone and in store reps) off i head to a local Walmart for the second time. surprise surprise, for the second they were clueless of this plan and were absolutely no help at all.
Next day my SIM kit from tmobile.com finally arrives!!! YES! at this point i am pretty sure this is the only way and this will go fine and i will be activated immediately through my.tmobile.com. i go online to activate. i enter all my info and activation code. I am presented with plan options and BINGO the $30 5gb plan is there! I choose the plan click next and get a "Review your order and submit" page. when clicking on "submit" the page just errors out. FAHHHHHH! i tried again and again and from 3 computers. same error at the same place!!!!! I call support and of course their response is "we can not activate this plan over the phone. you must activate online or at walmart" and when i replied "but neither of these options are working for me!!!!!!!!!" the call mysterioulsy dropped. at this time its 4 days from starting the number port from the original SIM and i start worrying about losing my ported number... eventually (several reps and hours later) I was able to get a CS rep on the phone that put me on hold very willing to help and found a way to get me on the correct plan. I then get transfered to the number porting dept to get my number moved to this correct account. WHEW! that evening everything is working fine and im getting data and relieved to finally have this experience behind me. I am just waiting for the number port to go through then i am done and on the road to $50 savings a month! not so fast...
The next day as soon as i noticed the number port went through i got a text from TMO that i had reached my data limit!?! WTF how could i go through 5gb in a week, most of it w/o service? i used the tmobile app to check my data usage and found they changed my plan on me!!! now i have the other $30 plan with like 100mb data! i call customer support furious! little good does that do. another day on the phone and multiple hangups later i was able to find someone who said i was basically screwed and that i would have to order a new SIM online and start over. WTF!?!?!?!?!
at this point im done fighting and just order another SIM.
after some research i call back to discuss this whole ordeal w CS and find out how they will transfer my $100 deposited to this bad account to my new account when i get the new SIM in the mail. i finally found a simpathetic rep who fought to get this fixed. using my my original activation code for verification that the plan was available (from the 1st sim purchased online) the rep found a manager that was able to over ride the plan back to the correct $30 5gb plan. I refused my new (replacement)SIM when it arrived and was credited the money back. Its been almost 2 weeks now and everything seems ok... FINGERS CROSSED!
some things to i found that you should know:
A SIM ACTIVATION KIT PURCHASED IN A B&M TMO STORE WILL NOT WORK
FOR THIS PLAN YOU MUST PURCHASE A SIM ACTIVATION KIT FROM TMOBILE.COM OR WALMART
If you purchase in B&M store IT WILL NOT WORK
A FAMILY MOBILE SIM KIT WILL NOT WORK
if you are a current tmobile customer they WILL NOT PORT YOUR NUMBER.
TLDR?
1. do not expect a port of your current tmo number.
2. purchase your sim kit from tmobile.com
3. hope like hell they have the kinks out of this system!
Click to expand...
Click to collapse
If you werent soo impatient you would'nt have has the problems you had, smh its only a week.
Sent from my SGH-T989 using Tapatalk
I'd love to do a deal like this. How do you get the phone? They go for over $500! I'm getting one via T-Mobile corporate rate and it's still twice that $30 rate for only 2gb data,unlim text and 500 talk! I'd much rather have the $30 5g data unlim text 100 min deal....
Quite the horror story indeed...can't help but wonder if you had waited for your original sim in the mail if you would have had all these issues...
I really wish reps would read their email. But it may have been indirect you went to. This plan is only avalible at walmart and online. Tmobile retail stores have no way of activating this plan or switching you to it. If for some reason you change off of it there is no going back you will need to start again per the training materials provided by corporate. As for the number once a number is ported to tmobile no you cant port it again. They need to do a reuse request that can take up to 72 hours to complete. Glad its all working for you now and am very impressed you got prepaid to credit you anything.
Sent from my SGH-T989 using xda premium
iloveandroid16 said:
If you werent soo impatient you would'nt have has the problems you had, smh its only a week.
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
This must be the most helpful answer in the history of xda! You win!
Sent from my SGH-T989 using xda premium
Born_Immaculate88 said:
Quite the horror story indeed...can't help but wonder if you had waited for your original sim in the mail if you would have had all these issues...
Click to expand...
Click to collapse
Not as much trouble for sure, but remember after I received it I still ran into problems trying to activate online...
Sent from my SGH-T989 using xda premium
Hotspot?
Can you get an Android phone to act as a hotspot with this plan?
Dang, I feel for you man.
I didn't have to go through all that though.
I was already a T-Mobile customer out of contract. I seen that the prepaid plans were so much cheaper than the 95 something I was paying a month, so I switched over to prepaid.
All I did was pick up a prepaid phone from Target that was $30, popped the prepaid sim card into my Galaxy S2, and activated it online with the $30 web only offer.
No hassle whatsoever
Sent from my SGH-T989 using xda premium
kikbuttcheerleader said:
All I did was pick up a prepaid phone from Target that was $30, popped the prepaid sim card into my Galaxy S2, and activated it online with the $30 web only offer.
Click to expand...
Click to collapse
Were you able to keep your old T-Mobile phone number, or did you need to activate with a new number?
My ordeal was not as bad as yours (for which sounds like a hell of a time.)
I purchased a $30 dollar phone from Wal-Mart the night prior to the $30 dollar plan being released.
Then purchased outright a GS2 from the local T-Mobile store, activated the SIM card on the $30 dollar pre-paid phone, then called T-Mobile support to port the number over.
I was quoted 24-48 hours, I was previously on Virgin Mobile with a Triumph and realized this really takes like 5 minutes.
After 48 hours I called and complained, they told me, it'll port over soon, no worries.
Called 24 hours after that, demanded to talk to the 'porting department' if there is one, and I talked to someone who did it right then and there, right to the point where he told me to reboot the phone and voila, my number was ported. From then it took about 4 hours to get full service/data, and a full 24 hours before I could go in and edit settings/profiles and stupid WebGuard settings on T-Mobile.com
Here's to hoping T-Mobile stays afloat and the pre-paid plan, If I have to port again i'm going to literally just call directly to the port department.
We all learn from these things, but the $30 plan is sooo worth it.
I'm on an unlimited family plan with my best friend right now & we're splitting the $150 bill, but he's been seriously pissing me off lately & I'm thinking of just telling him to go to hell & switching to this plan. Are there free night & weekend minutes or mobile to mobile with this? If not I'm thinking I could get around that with google voice & GrooveIP. Hmm.......
kabuk1 said:
Are there free night & weekend minutes or mobile to mobile with this? Hmm.......
Click to expand...
Click to collapse
Unfortunately not, and I haven't dabbled with VOIP yet. I'll share what I find out
Yeah, it kind of went like that for me too... I was a post-paid customer (on the old Even More Plus, 500 & UL text/data for $60) and they converted me to pre-paid, but I couldn't pick the WM plan online. I had to order a SIM kit and wait for it to get here. Supposedly WM won't sell just the activation kit (I cannot confirm or deny this, didn't try).
I was told the whole time that I could port my old T-Mobile number over once it was done. That was wrong, basically ran into the same problem the OP had... I would lose the WM plan if I did. Not a huge deal to email all of my friends with a new number and put a voice mail message on the old number, small hassle to cut my monthly nut in half.
Keeping on forum topic, my new SGSII is pretty sweet!!
djmasters said:
Yeah, it kind of went like that for me too... I was a post-paid customer (on the old Even More Plus, 500 & UL text/data for $60) and they converted me to pre-paid, but I couldn't pick the WM plan online. I had to order a SIM kit and wait for it to get here. Supposedly WM won't sell just the activation kit (I cannot confirm or deny this, didn't try).
I was told the whole time that I could port my old T-Mobile number over once it was done. That was wrong, basically ran into the same problem the OP had... I would lose the WM plan if I did. Not a huge deal to email all of my friends with a new number and put a voice mail message on the old number, small hassle to cut my monthly nut in half.
Keeping on forum topic, my new SGSII is pretty sweet!!
Click to expand...
Click to collapse
Something to consider, unless you have already cancelled your post account, is to port your number out to another service provider without picking up hardware (to avoid restock fees/wasting a store's on-hand stock) then giving the activations department a ring and having them port in your number from X to replace the "temp" number you have now with the WM plan.