O2 Exec will not power on after drop - JASJAR, XDA Exec, MDA Pro General

Battery was at lesat 1/2 way to 3/4's charged. I dropped it (I know I know) by accident on my hard wood floor. No rattles, nothing is cracked, but it won't turn on.
I've reseated the battery, sim, and the SD card.
If i unplug the battery and plug it in, the red light comes on. If i connect the battery at this point, and leave ii plugged in to the wall I dont get the amber charging light. For the record, I dont think I had it plugged in to the wall for more than 30 minutes or so, would have thought that would have been enough.
When I connect to the computer, it gives me an error of "USB Device not recognized. One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it"
I tried doing a hard reset as well as boot loader while plugged in to the computer, but not the wall charger.
Anyone know if its likely the battery is dead, or am I looking at a bricked unit? Anyway to tell, aside from buying a new battery?

I don't think your unit is bricked, something broke inside of it, what? who knows, this behaviour can be caused by lots of things, what should you do?
Well, take it to a service center, see if somebody can figure out what happened.
With so little information is hard to say anything else, it do not depens on you neither and it seems like an ugly situation for you.
good luck!

Related

My is Wizard Dead. Please help

I got a used wizard today,it is a few weeks old I also got a cradle with it.
I pluged in the cradle to the USB port and the charger to power, after playing with it for 1-2 hours I placed the wizard on the cradle to charge and after a few mins i noticed that it was over heating. I removed it from the cradle right away and noticed that the battery was droping 1% every minute or so. After it was down to 27% i removed the charger and left only the usb connection and placed the wizard on the cradle again. it was charging fine, when it was up to 90% removed it from the cradle and again was droping fast.
When it was down to around 25-30% of the battery I did a soft reset and since then I can never get it to start again also the red charging light does not show.
What the heck is wrong with it? I also get a light burning smell from the bottom of the wizard where the connector is located.
Any help?
I need your lights guys.
Don't like the sound of the light burning smell, that sounds like an electrical fault. It looks like your battery has died and the wizard battery setup is well known to do this. You need to plug it into the official mains charger (not the usb one) as this has an output of 1A, enough to kick start the wizard battery into life and start the charging. You need to wait a short while though before the light comes on. If this fails try to get a new battery and try that. Any more light burning smells and it needs to go back to the supplier.
I would suggest that you send it back to replace/repair. The rapid dropping of the battery power suggest that it is using power somewhere (illegally). I've heard cases of battery caught on fire, etc. and I won't suggest you to use it anymore until you sort out the 'burning' smell.
First of all thanks for your replys.
I pluged the charger on it and the red charging light came on after a while.
charged for over 6 hours and its still red? I think after been charged should change to green? right?
anyways after all that still doesnt want to turn on. I got it to start a couple of times but only to the point that shows the splash screen with the rom numbers and then it turns back off.
Should I give it a smash across the room on the wall? done that with some other things and worked just kiding.
Forgot to add that up to the point when i did the soft reset the device was working fine except the charge drop. Soft reset was done while it was working ( turned on)..... if thats any help.
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
fonec said:
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
Click to expand...
Click to collapse
That ain't gonna do jack sh1t to it. If it can't start to get into bootloader, it can't flash....and it's not a flash issue.
Usually the red light means power but not charging - happens to my qtek 9100 when I let it get too flat and I have to remove and insert the battery while the mains adaptor is attached - others have to 'jump start' the battery by directly connecting to a PSU - I wouldn't do this with yours.
From what you have said it sounds like a short somewhere. Any signs of water damage? Warranty? What Wizard do you have and what country are you in?
Richard
I got the wiza 200 O2 xda mini S from a guy in UK from ebay. The idiot sold me a cradle for it with an adaptor that says 12V on it (Like an idiot that I am i just noticed that) but then again how am I supposed to think that he gave me an adaptor that its not made for it when it says on the back of it "for Imate - Kjam". Do you guys think thats what burned the **** out of the unit ?
dont forget that some times turns on shows the ROMS numbers and turns off.
No water damage... I think its on warranty... I live in Greece.
Might not be the cradle - it could be it steps down internally to 5v. Use a meter and check what it outputs to the phone. Warranty with XDA's are 2 years to the *original* purchaser. As they are only supplied with an airtime agreement then that isn't you.
Richard
have you tried changing batteries to a new one? Seriously, thats the easiest thing you could do right now and you could actually get results.
Ok this is what I did.
Removed the baterry from the device,
got a 12V 1 Amp power supply that I had lying around and give it a few shots connecting it to the battery giving it an electro shock.
(If you're going to try this be very carefull.<<<< DONT LEAVE the power supply connected to the battery>>>> just give it a few shots 1 second on and off.
That was it.
It started working, device turned on and now its charging (I think) yellow light is on.
I'm going to leave it on for a few hours and see what happens.
Wish me good luck. I'll let you know soon.
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
SmartMan said:
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
Click to expand...
Click to collapse
Hey man, sorry to hear about that.
The best you can do is to claim your money from ebay.
You probably killed it when you pluged in the 12V PSU. That's 230% of the normal Volts! Otherwise sell it for parts.
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
SmartMan said:
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
Click to expand...
Click to collapse
Doubt it. Did you ask the seller for help before opening the phone and voiding the original warranty on the device?
SmartMan said:
ok... this is what happend.
I open the phone and placed and solder a little wire over the fuse.
Click to expand...
Click to collapse
Not a good idea IMO as now the blame is on you as previously he may have been able to get warranty service from the original vendor.
Richard
I did ask.
He is not the original buyer.
what was I suposed to do.... track back 2-3 buyers to find the original... send it to him so he can have it repaired? Anyway it was out of warranty because of the burned fuse that says that some other charger was used with it.
I had a similar thing happen but fortunately not as bad as yours. Twice now my battery has mysteriously drained completely. The last time when I tried to turn the unit on, it flashed the boot screen for a couple of seconds then poof, no more juice. When I plugged it into the USB port, nothing, no lights, no charge, no recognition from Activesync, I thought the unit was fried. I use Tmobile and got to admit they did send me a replacement fairly quickly. Before I packed up my unit I thought maybe I should plug it in using the wall charger and presto, it came on and is working fine. I have no idea what causes this but do know that if the battery is completely discharged the USB port can not over come this to put a charge on.
Same thing happened to me, kind of strange though. The charge was perhaps 70% to the best of my knowledge. I flashed it with Mr. Clean ROM and booted it up.. it came in fine into WM5, then it started the installation of the 3 progs or whatever comes with Mr. Clean.. after the second finished the unit just died *poff*. Screen blank, no responce to power buttons or any other buttons for that matter.
I've tried taking out the battery for different intervals of time, no luck. I've tried using the AC charger, no luck. No lights, sounds, telepathy or matrix ****.. it just lies there like a dummy phone.. hmm what to do. Bought it from a guy in UK (im in sweden) on eBay, don't think I will have much luck there.. even though it's brand new...
Any thouhgts?
I have had this problem - I bought a replacement battery and all is now fine. Another thread in this group states that the battery cannot charge without the OS up - so if the battery is completely discharged then it is impossible to charge through the phone. The only solution seems to be somehow to charge the battery directly - as appears to have been done earlier in this thread.
Chris
p.s. if anyone knows of another way to do it I'd be interested to hear as I'd like to revive my old battery and keep it as a spare

8125 Dead

I have a 8125 and I was able to unlock it fine. After unlocking it I upgraded to the underground crossbow edition rom - which the 8125 rebooted and was running. I tried out a couple things and everything seemed to be running/working fine. It was getting late so I put it down and went to bed. This morning when I got up the phone was off so I went to turn it on and nothing happened. I figured it just ran out of battery power plugged in the charger and guess what no red light on. I have tried everything under the sun but I cant get it to charge or startup. Anyone have any ideas? It was working fine.
i know u said u've tried everything and i don't mean to sound like i'm takin the buscuit, but leave it on charge for n hour, then try bootloader. taking the battery out completely for a while could work.
i had so many problems with crossbow! think this was one of them.
Unplugged
Well so far I left the charger plugged into the phone with the battery in it for over an hour now - with no luck. The red charging light doesn't even come on. Did you have that problem? I also left the battery out and plugged in - still nothing. Tried taking the battery out and then putting it back in while plugged in - no go.
I have not tried the "bootloader" - but the phone will not turn on at all or respond in anyway. Its in a powered down state (or so it seems) - I dont think bootloader will work?? But I dont know anything about bootloader - is it on the ftp site and how do I use it?
Any chance the battery could have been completely discharged?..just a thought. I think i read that completely flat batteries wont charge up via usb. Disregard if thats a silly suggestion, just thought id offer my two cents.
try getting a new battery and see if it boots up...it can be your battery.and you are trying to charge with an AC adapter right?
Wall Charger
I am charing it via the wall charger (not usb) and I am going to try to get another battery. Just weird that I never had a battery problem until I install the wm6??!! Unless the damn thing drained my battery dry and somehow damaged the battery. I called Cingular and they are sending me another unit as its still in warranty. So we'll see when I get it - I will try the new battery. Strange. Very Strange - because everything was working last night.
Strange
Well after leaving the battery out all afternoon I took a go at the phone again, put in the battery then turned it on. It actually started booting up - showing the WM6 bootscreen. After about a minute it shut down like it was out of power. Strange. I know the phone is not bricked because if it was it wouldn't have just done what it did. Anyone have any suggestions how to fix it?
Could be a bad battery. You need to test out with some one else battery
HuddaDudda said:
Well after leaving the battery out all afternoon I took a go at the phone again, put in the battery then turned it on. It actually started booting up - showing the WM6 bootscreen. After about a minute it shut down like it was out of power. Strange. I know the phone is not bricked because if it was it wouldn't have just done what it did. Anyone have any suggestions how to fix it?
Click to expand...
Click to collapse
HuddaDudda said:
Well after leaving the battery out all afternoon I took a go at the phone again, put in the battery then turned it on. It actually started booting up - showing the WM6 bootscreen. After about a minute it shut down like it was out of power. Strange. I know the phone is not bricked because if it was it wouldn't have just done what it did. Anyone have any suggestions how to fix it?
Click to expand...
Click to collapse
u shud have plugged it in while it was booting...did u?
New Battery
Well I finally got the new battery I ordered today. When I put it into my phone it will boot into wm6 fine but will not sync with activesync 4.0 or charge via USB or plugged into the wall. I uninstalled activesync, rebooted my computer and installed Activesync 4.5 - but still no luck with the phone via usb syncing with my pc. Also when the phone in plugged into the wall via the wall charger it does not charge. I am beginning to think the port on the bottom somehow was disabled from the rom update, although I dont see any posts with people having that problem. I guess my next option is trying to reflash it to stock rom via a sd card since it wont connect via USB - however I can not find the information step by step how to do this. Can someone point me in the right direction?
Try going to the bootloader screen: Turn off your phone and then hold the camera button while you turn it on. When you are at the Rainbow screen (thats the bootloader) plug in your USB cord. You should see in the bottom left (above the left soft key) where it says USB. If it doesn't then I'd say your USB port is broken (I'm not aware of any ROM being able to disable that).
As for flashing from the SD card, I believe thats documented in the Wiki...

[Q] Hoping for some assistance... HD2 not charging/powering on properly

Ok, I'll try to make this short and sweet and we'll see what happens. I spent the last 2 hours scouring this forum (pretty much the Bible for the HD2) and some other places and I'm still kinda dead in the water.
Here's the situation:
I just grabbed a used HD2 in excellent cosmetic shape. It was from a pawn shop, for $100 cash, and the device would power up at the pawn shop into Windows Mobile 6.5 just long enough to see Sense starting to load, then the battery would complain (probably hadn't had a proper charge in a long time I'm suspecting), then it would go into the "Goodbye!" routine.
Fair enough. So I get it home, and they included the HD2 USB adapter/charger, and I have my own 100% working microUSB cable. I verified the charger works by attaching it to my microUSB cable and then plugging it into my current phone (a cheapy LG 900g on NET10) and it works fine, no issues for power or data connectivity.
So I unplug the cable from the LG, plug it into the HD2, and attach it to my Belkin USB hub (powered, with nothing else attached to it, no other USB devices) and after a few seconds I get the orange charging light on the HD2. Note, it's still off, I didn't turn it back on after it shut itself off. So I let it charge for a few minutes, then I realize I should probably be better off using the actual dedicated HD2 charger, so I unplug the USB end from the USB hub, the orange light obviously goes out since it's now without that source of juice, then plug it into the HTC USB charger and...
Nothing. Absolutely nothing. No orange charging light, no response when trying to power the HD2 up, absolutely nada. So now I'm frustrated. I disconnect the USB cable from the HD2, take off the back cover, remove the battery, wait about 1 minute, reinsert the battery (leaving the back cover off), attempt to power it up, no luck.
Plug the charger back in, and I can feel]/i] the tiny vibration motor just kinda "tick" ever few seconds; there's something going on in there, I'm certain. Repeat the unplug/remove battery/wait a minute/put it back together/plug it back in a few times, and then I get something:
The HD2 will vibrate and the screen will light up with the "Stick Together" graphic, for about 1/2 second. Then it's off again. Then it's on again, and off, and on, and off. It's a loop of some kind, but it's random. Sometimes the on/off happens every few seconds, sometimes it's 10, 15, 30, sometimes a full minute goes by before it'll "flash" then nothing again.
Now, the whole time this occurs, the orange charging light never ever comes back on again - it has not come on again regardless of whether I'm plugged into the USB hub or the HTC charger, it just doesn't light up anymore, so my current suspicion is that the battery itself is simply so "dead" it won't accept a charge of any kind - at least that's my current hope, as odd as that sounds. I can get a new battery, of course, it'll just take a few days to get one (ain't paying full price here in Vegas, will order something online).
I'm stumped. I check the contacts, they're fine, they were very very slightly bent but they're ok now. I don't know what else to do since it does seem like the battery could be the culprit. It'll sit here and just flash every so often - it's been plugged into the HTC charger for the past 30 minutes straight but, I'm not even seeing the flashes anymore (the past few minutes I've been typing this post).
Maybe the battery is to blame, I don't know, but I'm hoping that someone can say "Yes, that sounds like a completely toasted battery to me, get a new one" or whatever.
Any opinions? Anyone seen this particular behavior before? I do a search for "reboot loop" and what I find are people with HD2's that get stuck at the "Stick Together" screen and, well, that's not what's happening here - it shows that, for a 1/2 to 1 second on occasion, then nothing. The vibration motor kicks in when the flashes occur, as well.
It's like it wants to fire up but just doesn't have the power to do it - and since the charging circuit isn't kicking in (no orange light), well... that's my guess.
That's about it. If anyone has any advice, I'm reading.
Thanks, and have fun, always...
br0adband said:
Ok, I'll try to make this short and sweet and we'll see what happens. I spent the last 2 hours scouring this forum (pretty much the Bible for the HD2) and some other places and I'm still kinda dead in the water.
Click to expand...
Click to collapse
Do you know what short means? p joking, just next time don't make it too long)
You won't get replies if your question is too long, because they won't bother reading it .
Anyway, back to topic.
Your battery has no juice, and for some reason the HD2 automatically boots when (no juice in battery and plugged into charger) .. you need to unplug cable, remove battery, plug in cable, wait for a minute or so, insert battery .
Firstly try the above which should stop the phone trying to start,, but two other things, firstly the battery pins bend real easily, so since you've been doing a few battery pulls, keep checking them. Second, a really REALLY discharged battery may have so little juice it wont start charging , in which case you can try the 'bare wire USB Lead charging method, where you get an old mini /micro USB lead, cut end off, bare red and black ,red to + black to - on the battery, into wall charger for around a minute, back into phone, real USB lead in, and hopefully it now has enough chrge to start booting and charging properly.
Turned out to be the battery itself - went back to the pawn shop, took the battery from the one I purchased and placed it into a known working HD2 still on the shelf (another as-is item) and attached the microUSB cable and charger, no dice: same exact issue.
Took the battery from the second HD2, put it into my HD2 that I purchased, attached the microUSB cable and charger, wham bam we're cookin' with fire now.
So I paid the guy $10 to let me swap the batteries and keep it hush-hush (I'm in there all the time buying used busted stuff anyway), came home, gave it a full night's charge and so far so good. Got NexusHD2-Gingerbread V3.0 NAND by tytung on it in about 10 minutes, and it's smooth as silk so far.
I appreciate the responses, thanks.

[Q] Note 3 Will not turn on AT ALL

I have a Verizon Note 3 which I have had for about 2 months now, and today I was coming back from a cold trip and plugged it into the car charger via the stock USB cable, and the phone reported a gradual decrease in battery life, from 1% to 0%, indicating that the 12V connection from the car adapter wasn't charging it adequately.
A moment after it reached 0%, the device completely turned off. From that point on, I could not get the car adapter to charge the phone anymore. Thinking it was a limited volt connection with the car adapter, I gave up. Later in the day, I got home with the Note 3, and attempted to directly connect it to the wall charger via the stock USB cable, and to no avail nothing turned on and I did not note any activity.
I started troubleshooting by removing and re-inserting the battery then plugging it in, and that failed. I also tried with another regular micro-USB charger, for a standard Android device, not like the proprietary Samsung charger, and it did not work. Also, I tried connecting the charger directly to the device, without the battery attached, and that did not work. I even tried holding down the power button and home buttons for extended periods of time, but absolutely nothing flashed, beeped, and the screen did not turn on.
Please offer help, I need to know what else I can do.
I'm assuming you've tried just leaving it on the charger for a few hrs before trying to turn it on... Also, double check the connection between the battery and the phone.
Other than that, you've tried everything I would suggest. It is "possible" that the usb connection on the phone may be the issue. Next thing to try is walk it into a vzw store. I'm sure that thay have a spare battery to use and boot the phone up to verify that it charges. If it charges, maybe it's the battery? If not, it's equipment related and you need a new phone.
♢NoteIII♢
LeftyGR said:
I'm assuming you've tried just leaving it on the charger for a few hrs before trying to turn it on... Also, double check the connection between the battery and the phone.
Other than that, you've tried everything I would suggest. It is "possible" that the usb connection on the phone may be the issue. Next thing to try is walk it into a vzw store. I'm sure that thay have a spare battery to use and boot the phone up to verify that it charges. If it charges, maybe it's the battery? If not, it's equipment related and you need a new phone.
♢NoteIII♢
Click to expand...
Click to collapse
I have already tried to isolate the issue with the phone's battery, it seems as if I should be getting a notification or activity by just plugging the device in directly without the battery, but nothing appears even with that. Therefore, I have eliminated that it is an issue with the battery, and it is unresponsive with or without one. There would not be a point in leaving it to charge. I will have to contact either Verizon or Samsung customer support.
I had this problem happen to me before and I left it on charge for a few hours, I didn't touch the phone at all then all was good after a few hours.
P2o8wer said:
I had this problem happen to me before and I left it on charge for a few hours, I didn't touch the phone at all then all was good after a few hours.
Click to expand...
Click to collapse
I'll try it.
Customer Service
So I've had some time, and I first took the device into the Verizon Wireless store for support, and was handed a phone number to call. After a large amount of hassle over the account password, I managed to speak to a Verizon rep who told me that if I was to send the phone in after receiving the replacement and "user damage" was detected, then a $400-500 fee would be automatically applied to the account.
With no clear definition of what "user damage" entitles, he gave me the option to go to the Verizon store prior to the mailing of the phone and have the reps look at it there to determine any damage. If damage was not detected, then the reps would log it, and I would not have to pay the fee.
Does anyone know of the alternatives that Samsung provides? So far my experience with Verizon support has been sketchy, and a hefty fee is possible. Has anyone had any experience with this: https://play.google.com/store/apps/details?id=com.samsungadh.premium?
Otherwise, I'll see if I can deal with Verizon and have them send me a new device, then see what Samsung can do for me with their device repair.
What's being referred to as "user damage", is their suspicious that the usb port may have been damaged by you. Which is possible, I guess. Would have been obvious to you if you did it. Just to be sure, carefully check the internals with a toothpick and see if anything feels loose. If you think it might be, they're gonna say it's your fault. Did you buy warranty protection? If so it will cover that and will only run you like $100-150 for replacement.
♢NoteIII♢
Solved
It turns out I simply connected the device to my computer and let it charge and it seems to function properly. Now I have it connected to the wall using the wall charger, and I am getting a weird phenomenon of the battery percentage actually going down while the charger is connected and the charging icon is displayed. I will provide further details later.
Bad
Now it has gotten to a point where it will charge in the computer via the USB cable, but not in the wall with the same USB cable. It is odd, because the phone shows a charging icon but the percentage actually goes down. What is going on? Please help!
try another charger. like everything else they can go bad. eliminates it as a problem if nothing else.
Sent from my SM-N900V using XDA Premium 4 mobile app
Worse
The device has worsened to a point where it will not charge either through the computer or through the wall charger, and when I attempt to turn the device off while the battery is charging the screen flashes and a line appears, accompanied by a continuous vibration.
I never expected to have this many problems with the phone. Is it even the battery that is the issue anymore?
soulcedric said:
The device has worsened to a point where it will not charge either through the computer or through the wall charger, and when I attempt to turn the device off while the battery is charging the screen flashes and a line appears, accompanied by a continuous vibration.
I never expected to have this many problems with the phone. Is it even the battery that is the issue anymore?
Click to expand...
Click to collapse
I'm assuming that you are not rooted? You need a new phone. But... you said u went to Verizon, did they do anything or stare blankly and point at a ceiling tile? It's possible the battery is borked. But yoh could only check that with another battery...which at the very least a store could do! Just plug in and see if it charges +1-2% with another battery. I only ask this cuz if you replace the phone, I don't think that they send a battery. Don't want you getting a new phone, same battery, and same problem. Just for s**ts n giggles, check that the telltale water damage strip on the battery is still normal...
♢NoteIII♢
god no
Oh no.......god no........the sticker on the battery has red Xs on it. I put it in a bowl of rice, the most I saw was dew on the front over the weekend, I did not submerge it or anything. I do not know if it was triggered prior to this weekend.
I was wrong
It turns out red X's mean that the phone is perfectly OK and no water damage has occurred. It is when the entire sticker is pink that water damage is indicated. This still doesn't solve my problem of it still having problems....I'll take it out of the rice and try turning it on.
status
To confirm, I am currently having a problem with the phone displaying the charging icon in the status bar and not actually charging when plugged into the wall, and instead vibrates every second and has odd orange lines and the screen flashes when the device is turned off and "charging".
When connected to the computer, the device has a RED LED light and displays the powered-off charging screen just fine. The device turns on fine, and charges normally, however with a gray charging icon, not a green one.
Another thing I noticed was that the battery went from 9% to 2% just in the time I connected the phone to the wall to the computer in the span of < a minute.
I had visited the Verizon store once and was told the store did not have the battery in stock, and I would have to call for a new phone + battery free of charge, as long as no user damage was detected on the returned defective device.
At this point, I am so confused to what is happening, I think you were right Lefty when you reccomended I should request a new battery AND device.
What jerks. There's a battery in the floor model. Oh well.
And to be honest it sounds like the battery is not the issue. You say it vibrates every sec or so? Sounds like the cable is not making a full connection. Kinda like it detects a connection. . Oh! Nope, no connection. Connection. Oh! Nope.
♢NoteIII♢
A little late (actually almost two months), but I have returned the device and above all of these other reasons it turns out the problem was actually in the software. When I went to reset my old Note 3, it turns out that it actually started charging properly after it was reset. Very strange, but a heads-up to anyone else having this problem to try that before you return your device.
soulcedric said:
A little late (actually almost two months), but I have returned the device and above all of these other reasons it turns out the problem was actually in the software. When I went to reset my old Note 3, it turns out that it actually started charging properly after it was reset. Very strange, but a heads-up to anyone else having this problem to try that before you return your device.
Click to expand...
Click to collapse
Yeah I just tripped across this thread and was going to say to try to charge it in recovery/safestrap mode. If it's software related in the ROM, it would indeed charge in recovery mode

S7 Edge - Only charges VERY slow in download mode (not recognising USB)

Hi all, and merry Christmas to everyone.
My S7 edge has started to cause problems with charging up, for some reason when phone is turned on, it will not recognise the USB cable. - I have tried a different cable and plug and it still does not work.
When my phone is turned off, each time I plug in the cable I get a battery with a white lightning symbol and then it just goes off nothing shows as charging . So I suspecting the USB port is OK?
I have erased Delvik cache and erased data this does not change anything.
I do however get VERY VERY slow charging when I leave my phone is download mode.
Anybody got any ideas on what to try before I end up getting back in touch with vodaphone?
Thanks all.
UPDATE :
My phone is now completely dead on 0% battery. When I try to turn on the phone nothing happens as expected with 0% battery.
If I then plug in my charger, I get the lightning symbol for 3 seconds and then it goes off. It gives it some kind of a "charge" and I can turn on my phone.
Once it boots back up, their is no indication to say my phone is on charge and the 0% stays their with a red explanation mark and then my phone turns off. back to the stage I cannot turn it on unless I replug the charger cable and then it goes back in the loop.
sounds like the battery has failed.
check your usb plug if theres any missing pins.
Have you tried using a different charger or charging from a PC USB port ?
Looks to me as if it's your charger or your battery which is faulty.
Yes, I have tried a different Plug and lead we have several in the house. too many samsungs haha.
Sounds to me the battery is faulty as well :/ . Im curious as i thought if the phone is plugged in maybe it should stay on and if i then unplug the phone it would turn off instantly?
I contacted vodaphone , i need to pop into their shop on Monday (i think their open) . they have their own repair center in store which sounds good so no need to send phone off for a repair and they give your a courtesy phone to use as well. If they cannot repair it i should be entitled to a replacement.
Worst thing about these phones when you cannot take battery out :/
Thanks Guys . Hope you all have a nice Christmas Day and get what you all ask for !
on 2nd thoughts,
Although this sounds like a battery issue, of course my phone is totally dead wont turn on. but when i plug in my phone to either, the wall or PC. it will turn on and then back off as if the battery has just died.
If i plug the phone into my PC in DOWNLOAD mode, the phone will stay on but my computer doesn't even respond as if nothing is plugged in. This tells me the problem may be more than just battery?
Just a thought.

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