Well ladies and jerks, I regret to inform you that my MDA is completely dead. I was in a car accident the other day and it went flying through the air and when I grabbed it off the floor of my car the USB charge plug was loose and had trouble connecting to the computer but still worked. Since then I had put a drop of super glue in there to hold the plug still and everything was fine untill this morning. My phone was left off with no battery in it untill the glue dried and still, everything was fine.
Now this morning when I went to grab my phone it was completely frozen and had 1% of battery life left so I soft reset and plugged the phone in and it was charging fine. I connected it to the computer and it would not connect at all. Now after playing with the cable a bit to get it to connect to the computer, the charge port is completely dead. It will not even let it charge with the charger and the little silver piece inside the plug is falling out.
Does anyone here have any idea what I should do to save my Wizard? I fear it may be the end for it.
Here's the big problem though. My device is CID unlocked and still has the TNT.1437 firmware on it so my warrenty is completely void. T-Mobile will not send me a handset exchange like this.
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
I sent you a PM with my email
dharvey
hi
so sry to hear about ur accident and damaged MDA
t-mobile will certainly wont give u warranty replacement. It happened with me once also and only way out was ,I took it to a mobile repair shop and got the usb connector replaced for very nominal price.
duke_stix is right,get a mini usb and solder it. If u can do it,very well or take it to a techy to do it properly.
Once it's repaired it will be as good as new,goodluck
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
Good advice except don't use rubbing alcohol, it damages plastic. Use adhesive remover instead. (At my hospital we use little adhesive remover wipes similar to the alcohol prep pads.) We are told to use this method when cleaning adhesives from plastics and it works.
duke_stix said:
hi
t-mobile wouldn't send you a warranty replacement even if you had the official windows mobile on it. that is because, after you read the terms and conditions of the warranty, it does not include and in fact states quite clearly that 'excessive' use of the usb cable resulting in damaged charging port will not be replaced.
i realise this is not very helpful, so allow me to be helpful!
download the wizard service manual, if you PM me your email address i can email you a copy of one
what you will have to do is first obtain a new mini usb port from ebay or somewhere similar, i will try to hunt one down in america for you
following the service manual, you need to dismantle your handset, use some sort of rubbing alcohol (nail varnish remover) to get rid of the super glue you put on, first try to re-solder the old connector back onto where it came, or if not solder on the new one after removing the old one.
to be honest, you dont have anything to lose, but you could gain a working mda again!
good luck, and just a disclaimer to say im not responsible for any damage done to yourself, your device or anything else.
Click to expand...
Click to collapse
Thanks. Have you had any luck trying to find a service manual? I have been looking but with no success...
Well I managed to find a wizard service manual written in English for the US and got my MDA taken apart correctly without damaging it(I hope) only to find that all 9 contacts for the USB port are completely severed. Unfortunately I don't have the soldering skills to fix this on my own and there are no local repair shops where I can get it fixed seeing as how I am also out of a car...(see first post) so I am back to a Razr... UGH.... Anyways, I will remain an active member of the community and continue to help others with issues they may be having and help others flash roms because I found that I enjoy helping others.
I will, however, be leaving for a period of time in a few months because I am being deployed and most likely will not be returning with a Wizard but an HTC TyTN II. Don't worry though, I won't forget my friends back here in the Wizard forum( I know too much about these things to just pack up and leave now...)
Hi
sry to hear that,
But just another idea popped in my mind,if u can manage to get mini usb port than u can take it to any electronics repair shop, like tv,radio or any pc repair shop,it can be soldered,since u say u have the service manual u can show them the circuit layout,they can fix it.
yet,if u happen to have any sort or make of mobile (Motorolla,Nokia,samsung) which is pretty old and spent,of which u got no use,c if it has a mini usb port,usually every mobile does have it,and it has 9 connectors,take it out and get it soldered to ur mda.
Well, since its gonner,there's no harn in trying,
zabardast_1 said:
Hi
sry to hear that,
But just another idea popped in my mind,if u can manage to get mini usb port than u can take it to any electronics repair shop, like tv,radio or any pc repair shop,it can be soldered,since u say u have the service manual u can show them the circuit layout,they can fix it.
yet,if u happen to have any sort or make of mobile (Motorolla,Nokia,samsung) which is pretty old and spent,of which u got no use,c if it has a mini usb port,usually every mobile does have it,and it has 9 connectors,take it out and get it soldered to ur mda.
Well, since its gonner,there's no harn in trying,
Click to expand...
Click to collapse
Thats a good idea, but I will probably just end up buying a new one off ebay for my girlfriend and play with hers all the time and then I already bought a TyTN II for myself.
Thanks.
So how about that manual??
That would be Sweeeet !!
[email protected]
Thanks for any consideration this may get :thumbsup:
TainT said:
So how about that manual??
That would be Sweeeet !!
[email protected]
Thanks for any consideration this may get :thumbsup:
Click to expand...
Click to collapse
Here is a download link. I just uploaded it.
http://www.megaupload.com/?d=BEG0XKM8
and a mirror:
http://www.megaupload.com/?d=E11DVNQC
What a resource
The links an awesome asset, Im sure peepz will be benefiting for years thanks to you.
Thank You Sir...
dharvey4651 said:
Well I managed to find a wizard service manual written in English for the US and got my MDA taken apart correctly without damaging it(I hope) only to find that all 9 contacts for the USB port are completely severed. Unfortunately I don't have the soldering skills to fix this on my own and there are no local repair shops where I can get it fixed seeing as how I am also out of a car...(see first post) so I am back to a Razr... UGH.... Anyways, I will remain an active member of the community and continue to help others with issues they may be having and help others flash roms because I found that I enjoy helping others.
I will, however, be leaving for a period of time in a few months because I am being deployed and most likely will not be returning with a Wizard but an HTC TyTN II. Don't worry though, I won't forget my friends back here in the Wizard forum( I know too much about these things to just pack up and leave now...)
Click to expand...
Click to collapse
First and Foremost,
Thank you sir, for answering the call of your nation. This American & his family thanks you from the bottom of our hearts.
In my ancestral culture's view, a patriot is second only to Saints & the Lord himself. May God watch over you & your team members.
I HAD to tell you that because every serviceman needs to know just how much Americans honor and cherish you!!!
(NEVER pay attention to the liberal media, they are sick diseased haters & hypocrites who are lucky to live in a land where they are allowed to lambast & denegrate those who are truly honorable.)
About your wizard, there are several ways to connect electronic components these days. If an adhesive was used, forget about it. If it was truly soldered, nothing can be easier! You can do it yourself (make sure to get a bulb vacuum for removing old solder and a modern soldering gun). It is so easy, in fact, that a authorized repair facility may do it for you for cheap! And you could always mail it to them, too.
Good Luck & God Speed dharvey4651.
similar problem?
My MDA will charge fine through the USB cable, but will not sync/connect -- it's not even appearing in Device Manager.
Does anyone know if this is definitely a hardware issue, presumably involving the USB port?
Thanks in advance,
Will Stewart
it is possible, your USB cable has problem or try another PC.
If you still cannot fix, donate to me ...
HEy I have an MDA but about a month ago my usb port broke and is loose inside the phone.
I want to know if this phone can be saved in any way
I have a LOT of contacts and other important info left on the phone and I need them badly.
the battery is dead and I need to know if to call it quits on this phone or not
maybe I could charge the battery through another MDA but i still need all those contacts to be transfered and its way too much to individually get.
please shed some light on what I should do
Maybe get a new battery and connect through bluetooth?
Repairing a HTC Wizard USB Connector
HEy I have an MDA but about a month ago my usb port broke and is loose inside the phone.
I want to know if this phone can be saved in any way
Click to expand...
Click to collapse
Yes, it can be saved!
The same thing happened to me and I fixed it. What you need to do is get
a soldering iron
some extremely thin silver solder (I used .015 dia. Radioshack 64-035e)
some desoldering braid (Radioshack 64-2090)
a continuity tester (the more needle-like the probes, the better!)
a tiny flat head screwdriver (1mm I think).
All this is available at RadioShack or can be found for less online.
Take the phone apart. This is tricky. Read the HTC repair guides available off of this site.
ftp://xda:[email protected]/Wizard/Docs_Tutorials/Wizard_Service_Manual.pdf
I can do it with a tiny flathead screwdriver instead of the torx that is recommended.
At this point, go on youtube.com and watch some videos on how to do surface mount soldering at home with a normal soldering iron. I found this to be helpful and confidence inspiring.
One thing I did was use the file on my Leatherman tool to sharpen the soldering iron tip to a sharp point. This helped get to the tiny nook that you will be soldering.
Find the loose usb connector in the phone. Its probably in fine condition. The reason why it broke is that HTC did not use enough solder to hold it to the board. Its not likely your fault. In the old days we called this a 'design flaw' and an organization called the 'BBB' would instigate what is called a 'product recall' for what we casually referred to as a 'lemon'.
Now, solder the four corners of the USB connector to the board. It probably won't be hard to put it in its original place. Don't leave a cold solder joint... make sure the dolops of solder are nice and shiny.
Then carefully proceed to solder the pinouts on the connector to the traces on the board. This is easier than it looks because the thin solder will flow right onto the traces under the connector.
If you accidently short two traces with solder, then use the desoldering braid to suck it up. Be extremely careful not to lift hard on the braid and pull up the traces. This did not happen to me, but I was careful.
The thing to know is that the USB connector has 5 pinouts but the USB standard only uses 4 of them. Google Mini USB connector pinouts and study which pins go to which wires: http://pinouts.ru/Slots/USB_pinout.shtml
When you think you have succeeded at soldering, use the continuity tester on your multimeter to check your work.
Check for short circuits between the traces.
Plug a mini-usb cable into the phone and carefully check continuity from the far end of the USB cable, to the trace on the motherboard of the phone. All four wires on the USB cable should match to the corresponding traces on the board. This is pretty logical when you are actually staring at it. But just in case, what I am saying here is, take one conductor of the continuity tester and place it on one pinout of the usb connector on the phone. Take the other conductor of the continuity tester and put it on the corresponding wire insider your 4 pin USB-A cable connector. If you hear the multimeter beep, you succeeded.
These diagrams show which pinout goes to which wire: http://pinouts.ru/Slots/USB_pinout.shtml
If everything checks out. Reassemble the phone, and see if it charges with the wall charger. If it does, then see if you can get it to sync with ActiveSync. If the phone doesn't show up in the device registry (or the MacOS X System Profiler), you definitely have not soldered it properly. Be sure the phone is on of course.
PS. Finally, was it all worth it? Well, it was great to get my data back, now its time to go get an iPhone! I mean really, all of this hacking is not worth your time. The iPhone is a far superior cell phone in every aspect. Who wants to screw around with installing half-baked ROM files and buggy M$ platforms? I digress.
PPS. I was able to do all this with MacOS X running VMWare Fusion, Win XP SP2 running Active Sync. So you don't even need a PC!
you tell us to make sure the phone is off way at the end i found this, but is this considered service mont? http://youtube.com/watch?v=KdWCffSdpuE
There 2 things I could add to the instructions above,
1 when I solder surface mount or tight connections I use lots of solder resin (like a acidic primer that cleans the surface as heat is applied, can be cleaned with isopropylene[alcohol]). This really makes the solder flow good to the contacts then use solder wick to suck up any extra solder that may present a problem.
2 You can sign up for mail2web.com and sync your pda with there exchange server, works wonders, I can flash my phones and all of them always have the same full contact list with all the emails, calender etc......
hope this helps
resin and alchohol do the same thing?
hey how hard is it to replace the usb jack? how is it fixed on the motherboard and how can i get rid of the old one and fix the new one?
i ve seen all the dissambling guides but none showed how to replace the jack
Its soldered to the motherboard. I think you need a microscope to do it and have experience with soldering VERY small joints. Look on ebay under 8525 usb jack and you'll see what it looks like. The solder welds are extremely small. There may be repair places online that do it. Personally I wouldn't attempt it and I have general soldering experience.
hmm ok,
do you know any repair shop? maybe in germany?
No --------sorry.
I have to hold the connection up to get any sound out of it and even then it only comes out on one side, and when I let go there is no sound. I've heard it can be complicated to get fixed does anyone know anything about it? Its a fairly old model.
I can't charge my beloved hd2 anymore. Apparently the USB connector broke off Opened it up and as soon as I unscrewed the main board the USB connector just fell out. Is it even possible to fix this??
Yes should be repairable, either exiting USB socket can be resoldered or a new one can be obtained & soldered to board.
If you can't do the soldering a local repair shop can do it & cost should be low as you doing time consuming work of strip & assembly.
Not a big fan of the micro USB, the mini was far better in terms of reliability & connection capability (extra pins could feed audio & video)
Epoxy resin or PU40 could be applied around USB socket after successful repair to help support it during use (not too much or may hinder future repair) ... factory implementation of this sockets attachment is cheap to be polite.
Thanks for the prompt reply mister b I was just concerned coz I thought it was just one pin that came loose that would be quick to resolder, with maybe a little residual left over on the board for me to work with, but when I saw there was nothing left on the board at some pin connection points I got really worried. Thought I'd have to replace the whole board to get it fixed lol. Don't know much about these things so I'll probably be getting it to a repair shop. Thanks again
Yeh give it to a trusted shop as board is a bit chewed up & if they are successful try & support usb socket via adhesive as the board fixing repair may not be as strong as original & original was not that good
Hello everyone,
Since a few days my phone doesn't charge unless I hold the cable up and in the left or right corner of the port.
If I just stick it in, it doesn't connect/charge at all. And sometimes it says it's charging, but it isn't at all (or it's losing more power than it's receiving because it doesn't have good contact with the port).
Is there any fix to this or does anyone else have this problem?
It is NOT a problem with my micro-USB cable, I tried many, they all act the same.
Bad news
You have to replace your USB port, there's no doubt about, unfortunately!:crying:
Edit: there's a little chance to solve this by cleaning up your USB port...
i had this and it turned out to be dirt ground into the bottom of the USB port. A thin piece of wire from a tie wrap sorted it.
(of course, usually it IS a faulty USB port)
samsamuel said:
i had this and it turned out to be dirt ground into the bottom of the USB port. A thin piece of wire from a tie wrap sorted it.
(of course, usually it IS a faulty USB port)
Click to expand...
Click to collapse
I suppose this is a stand for what I said:highfive:?!
hehe,. yea, , only to begin with i was countering your 'theres no doubt' remark, , but then realised i hadn't read your whole post.
Well guys, I tried cleaning. A layer of dust came of so I got excited, but it didn't work.
There also is way too much play with the cable when it's in, so yeah.
How much is that port change going to cost me?
from what I've read its not so much the price as the difficulty, , there are loads of stories of repair shops screwing it up. If you're a dab hand with a soldering iron, give it a go, or if you go to a repair shop, get down in writing what they are gonna do if they screw it up.
Yet again a good advice!
I wouldn't suggest to do it your self unless you're a soldering master: as samuel suggested there are (so called) profesionals failing to do this, just because it's tricky enough to get the job done the right way.:fingers-crossed:
Sometimes it is possible to resolve by tightening up the connector in a fashion that promotes the contact of the female to male contacts.
Done one dismantled once as easy to work on connector, basically I pushed the shorter edge in just slightly & with CARE on the female socket in the area over the contact plate thus forcing the male plug to push tighter against the contacts, also tweaked the to plug retention lugs so plug clips tightly.
Worth trying as if lucky can be a cheap easy solution & has worked fine on one I did but as only done the 1 I have no idea if it going to work for majority of worn plugs :-S
Replacing board socket is tricky & not that cheap normally as a good tech knows it a not liked or easy repair ... good luck
Thanks for the great advice everyone, I really appreciate it.
Mister B said:
Sometimes it is possible to resolve by tightening up the connector in a fashion that promotes the contact of the female to male contacts.
Done one dismantled once as easy to work on connector, basically I pushed the shorter edge in just slightly & with CARE on the female socket in the area over the contact plate thus forcing the male plug to push tighter against the contacts, also tweaked the to plug retention lugs so plug clips tightly.
Worth trying as if lucky can be a cheap easy solution & has worked fine on one I did but as only done the 1 I have no idea if it going to work for majority of worn plugs :-S
Replacing board socket is tricky & not that cheap normally as a good tech knows it a not liked or easy repair ... good luck
Click to expand...
Click to collapse
I'm going to try this first, if it doesn't work, I'll follow samsamuel's advice.
I love this community!
Unscrewed said:
Thanks for the great advice everyone, I really appreciate it.
I'm going to try this first, if it doesn't work, I'll follow samsamuel's advice.
I love this community!
Click to expand...
Click to collapse
May take couple of adjustment to get it good & best do a little at a time.
Will only work if is contact issue between plugs, if issue is broken contact leg or poor connector leg solder joint to mainboard then no benefit.
Post back if get it working ...
Mister B said:
May take couple of adjustment to get it good & best do a little at a time.
Will only work if is contact issue between plugs, if issue is broken contact leg or poor connector leg solder joint to mainboard then no benefit.
Post back if get it working ...
Click to expand...
Click to collapse
Sure thing! I have one question, though. How do I correctly open up the device without damaging it (too much)?
Torx screwdriver and a thin credit card, there break down videos on youtube.
As above really, do your homework on stripdown & take a lot of care, back cover is easy if done right, plectrum is useful plastic tool for prying things apart or get hold of decent plastic opening tools, credit card can be used but too thick really.