I originally bought a samsung sch-i760 and had screen alignment problems, No matter how many times i tried to align the screen it would not work. Sometimes i could not get out of the alignment program so i just started seeing where it was clicking on the screen, Turns out it was 1cm off on the right side of the screen when it was in portrait mode. So i returned it and the second one did it a couple days later in the same spot. So i returned that and got a xv6800 and its been great. How ever there is a spot on the bottom left of the screen that when on a white area is brighter than the other areas on the screen. Lol where are they making these CHEAP screens? I was just wondering who else is having either one of these problems thanks!
http://forum.xda-developers.com/showthread.php?t=371776
Definitely agree with the comment on cheap screens. I have had an i700, i730 and i760. What product manager released the screen on the i760 for production? I too had the same problem with 2 different copies of the i760. Samsung was on a roll until they released this phone with a substandard screen. The first thing that I noticed was the soft touch of the screen. It required too much pressure to achieve a good contact. I then noticed that periodically would not accept inputs for short durations. Then the screen calibration became very evident across the bottom scribing area of the screen. Especially when you tried to select settings from the start menu and always go the help utility. After attempting to align out the error in the screen, I concluded the device was faulty and traded it in for another faulty device. Verizon claims that this was coincidental and they have not heard of this problem before. I now have the XV6800 also. Unfortunaltely whether it's called a Mogul or a Titan, it still locks up when an alert with vibrate is announced which requires a reboot to cancel the alert. I have a relative with the Mogul and I have the Titan. My first impression of the HTC Titan is that it is a cheaper product than the Samsung i760. The applications are cheaper, the audio voice recognition is definitely a much lower end package and the the volume is not acceptable for speaker phone or earphone. I have had the phone 1 day and already had to do a low level manual reset of the phone because a "Cold Boot" would not allow verizon to authenticate the phone after a hard lockup and a "Cold Boot". Oh well....... Still searching for the ideal PDA Phone in a windows envirnonment. They next generation manufacturer had better add alot more base memory as well for resident programs.
Samsung i760 Screen Alignment Problems & HTC XV6800 firmware issues & quality
Definitely agree with the comment on cheap screens. I have had an i700, i730 and i760. What product manager released the screen on the i760 for production? I too had the same problem with 2 different copies of the i760. Samsung was on a roll until they released this phone with a sub-standard screen. The first thing that I noticed was the soft touch of the screen. It required too much pressure to achieve a good contact. I then noticed that periodically, it would not accept inputs for short durations. Then the screen calibration became very evident across the bottom scribing area of the screen. Especially when you tried to select settings from the start menu and you could only get the help utility. After attempting to align out the error in the screen, I concluded the device was faulty and traded it in for another factory released faulty device. Verizon claims that this was coincidental and they have not heard of this problem before. I now have the XV6800 also. Unfortunaltely whether it's called a Mogul or a Titan, it still locks up when an alert with vibrate is announced which requires a reboot to cancel the alert. The manifestation is the alert triggers the vibrator but it runs continuously and never shuts off and will not accept any inputs. I have a relative with the Mogul(Sprint). He reported this same problem has occurred several times. I have the Titan(Verizon). My first impression of the HTC Titan is that it is a cheaper product than the Samsung i760. The applications are cheaper, the audio voice "Tag" recognition is definitely a much lower end package than "Voice Command" and the the volume is not acceptable for speaker phone or earphone. I have had the phone 1 day and already had to do a low level manual reset of the phone because a "Cold Boot" would not allow Verizon to authenticate the phone after a hard lockup and a "Cold Boot". Oh well....... Still searching for the ideal PDA Phone in a windows envirnonment. The next generation manufacturer had better add alot more base memory as well for resident programs.
i760 Screen Calib. Loop
Experiencing the same calib. loop issue as everyone else who's posted above. Might be in the wrong thread here, but does anyone have the .cab file on hand to resolve the loop issue?
Thanks,
Acid
Related
This happens very intermittently. I my 4 weeks of ownership, it happened like 10 times. Today was the most annoying. Any item, program, window, application, I open, it automatically gets closed/minized, meaning "OK" button pressed on the touch screen. None of my clicks on the touchscreen get recognized. Is the screen bricked?
Any help would be great. I am planning to visit Cingular store tomorrow to swap for another handset and try my luck as the last resort before the 30 day window expires.
I also have this behaviour; sometime, when I am scrolling on my screen my device a "false" click on the close button and close the application.
It happen very very rarely, but it is still noticable.
I have no really solution; i just binded the voice button to the alt-tab function, when it happen I just press that button to get my windows back
Mine sometimes does this in PIE when I'm scrolling it suddenly minimises. Of course it helps also if you have a task manager that shows running programmes in task bar. It's then just a case of tapping the icon to bring it back again.
I think it happens because the screen sensitivity area goes slightly beyond the open programme window. So if it senses a tap off the right edge of the programme window it thinks you want the desktop. Why they make a screen that is sensitive even below the bezel is beyond me and is of course for the unlucky folk - the cause of the screen alignment problem
Mike
I am visiting the store now, will see how it goes. I thought this was a problem caused due to a magnetic case I used for a week the screen got distorted.
Chirunavvutho said:
I am visiting the store now, will see how it goes. I thought this was a problem caused due to a magnetic case I used for a week the screen got distorted.
Click to expand...
Click to collapse
No - pretty certain it's not the magnetic case. Of course the magnetic case does operate the magnetic switch that operates when you open the keyboard. That's why it's often in landscape mode when you take it out of the case. This is annoying but the magnets are only operating the magnetic switch not interfering with the screen.
Mike
Where can I get that alt+tab function program?
Hi mates yesterday i bought a used herm...with excellent condition. but when i opened any dialog. the window closed automatically. and the screen light remains always on. and touch is creating problems.
and after some time the touch screen totally stop working. i dont know what happened. al the buttons are working fine. i upgraded my t-mobile herm to its original t-mobile wm6 rom. and again the touch screen is not working. and the screen light always stay on..
so is this hardware or software problem.?
guide me if you have any clue about this..
according to my thinking.. i think some button is pressed continuesly.. but everything is working fine.. only the touch is not working.
broken digitizer for the touch screen, buy a replacement lcd/digitizer together and replace yourself, about $100Aud. Use Mike Channons site to download the service manual. Use the search function and type in "htc service manual hermes".
As for the light, you will have to use your buttons to navigate to settings>system>backlight>battery power and external power. you can select how long the backlight remains on for.
Cheers...
Hi mate thanks for your reply.. Actually the situation is that. the screen is working perfectly. all buttons are also working perfectly. but suddenly the touch feature stopped working.
that time i was just opening some menus and they closed automatically. it looks like that there is some button pressed. and the screen light never stops. it continuously remains on. all buttons are working perfectly and everything. on the touch feature is not working.
i upgraded my device with genuine shipped t-mobile wm6 rom and again it stopped at the starting screen where i have to click the screen and the device brings the window for stylus adjustment.
so i wanna ask that is this also possible that some touch drivers are corrupted or something like this.? or is this a hardware failure.?
Kind Regards
I had same problem, it was hardware. Thats why I said to change the lcd. It is theoretically possible to replace JUST the digitizer, BUT, it is a MAJOR hassle.
As for getting past the alignment stage, look up Remote Screen Alignment. Its a cab file that stores the alignment settings on your pc. You WILL have to have a friend that has the same phone so you can get their settings as you need to copy them to your pc first. You can then copy the settings to your phone so you can use it until you replace that pesky lcd...
Cheers.....
I had a similar problem with my hermes. After a lot of investigating, I found out that this is a heat related issue with the hermes. The unit will heat up an some connection somwhere gets messed up and continually registers ghost taps on the upper right corner of the screen, which causes the continual opening and closing of programs/task manager. This overloads the phone which then causes the screen to eventually become unresponsive due to excessive computing.
With my phone, it must be heat related because it will only occur during or after heavy use or overcharging. Other people have had this exact problem with the conclusion being overheating. The worse part is, there is apparently no way to fix this, replacing the screen doesn't change anything. setting your screen alignment very far left will fix the problem but then everything you tap needs to be compensated for.
Good luck, hate to be the harbinger of bad news, but it's better to know whats wrong and that you can't fix it then not know whats wrong and keep trying to fix it.
same problem here... only my hermes is overheating already after 5 minutes use...
in the morning it works and when i put it in front of the airconditioning the touchscreen also works...
somebody who has an idea where to look for a solution??
kingsfan said:
same problem here... only my hermes is overheating already after 5 minutes use...
in the morning it works and when i put it in front of the airconditioning the touchscreen also works...
somebody who has an idea where to look for a solution??
Click to expand...
Click to collapse
Some of the suggestions in the white screen thread/s might help. The problem is that those who have the heat related problem will find it very difficult to trace the actual fault. The heat may be causing miniscule expansions on the boards / components and connectors. The tiniest of cracks or poor connections can therefore break with the expansion.
Another theory is that rather than heat it might be a capacitor that is breaking down either over time or again through heating. Unless you are a skilled electronic engineer that is virtually impossible to check, particularly since schematics are not available.
You might just be lucky if you dismantled and re-assembled - it might just re-set a connector or adjust a board so it does not get affected in future. That would be very much a matter of luck and of course potentially the situation might be made worse!
Mike
Hi mates. I am back with some issue.. i moved my device to a repair center and he said that its a software issue. and he fixed my device without changing any rom.. i dont know how..
but again when i open some window like programs. the right scrollbar make a problem... when i move scrollbar it automatically press the top close button..i aligned my screen 3 times but same problem with right side scroll bar.
and after playing with it. the touch totally stopped.
now the thing is.all the buttons are working fine and everything is working fine. even sms and calls. but when i check sms and press my scroller button. it displays the right click menu instead of opening the sms. and the screen light is continuesly on. as something is pressed. so. i think this thing wil help. i am now trying this method to check my pc.
http://inuchanbt.blog54.fc2.com/blog-entry-99.html
check this out as well.
i will send you details soon.
might just have something lodged between the case and screen.. also to get rid of the screen alignment, cable it up and delete welcome from the startup programs and then reset it.. should get you past it so at least you can use it until you repair your screen
OK ordered a replacement screen with digitizer, despite only my digitizer being cracked (surprisingly everything still worked even touching in the damaged half of the screen) as I had read it was far easier to replace the whole screen.
Well I can tell you its still not that easy. After a slow struggle I did manage to swap the screens over, but alas no joy. The phone is probably starting up as there is the usual vibration after release of the power button. The screen backlight is on, but no display.
So now I come to the questions I probably should have asked up front, before ordering.
Are there different models of the screen ie different generations of HD2 have different screens? Is there a way to tell which one the old and new one are? I note that the YouTube video of a screen being replaced shows slightly different internals to mine, thus my suspicions regarding variations of screen.
Lastly would the Telstra Phone version have a different screen from the universal version of the same era?
I will pull it apart again this evening and see if I can see any obvious differences (or install errors) but if there is anyone with knowledge that can guide me as to whether I have the wrong version screen I would be grateful.
Cheers.
Continued
Opening up everything again shows both screens have the same HTC part number: 60H00295-DOP and similar serial numbers. So I reinstalled the old display - no change - a blank screen. Checked over all the connectors, ribbon cables, etc all look correct. So reassembled with the new display and performed a Hard Reset. This occurs as expected though with no display. All the buttons work and I hear a peep as the volume is raised up and down. The soft reset button causes the usual restart effect. I also note that back light comes on, stays on for 30 secs, then dims then turns off 30 sec later. I can even tell that the touch part is working as I can feel small vibrations to each touch and if I'm in the volume set screen and I touch where vibrate is I get the usual vibration confirming it has changed to vibrate mode.
It would appear that in the process of changing the display I have damaged the display driver chip or something along those lines as the other processes above tend to indicate the processor is still working and reading button presses, making sounds etc....very sad.
I have a really annoying bug in my WP7 HD2. When i make a call, the screen goes black and i cannot access anything. The call connects fine but the whole phone locks up. I can't access the dial pad for using automated services, nor can i hang up. Hardware buttons do not work either, but light up briefly if i push one. I think its something to do with the light sensor, sometimes if i cover it and uncover, the screen quickly comes on then goes off again. Any ideas? I am using the latest radio from the stock HTC WM 6.5 ROM, and the newer (51t?) radio for WP7. I have tried older versions of both, and a few different WP7 roms all with the same problems.
WP7 Mango (xboxmod/yuki)
UK HTC HD2
This problem also happens on android.
Uhh, sounds awful 'cause you experience also on different Android...
Do you experience this also on a Stock WM 6.5 Rom (of course with the original radio and without hpsl)? If not, you can be relaxed cause it's no hardware fault then. If it's also present on WM 6.5, then it's very likely to be an hardware error.
a little update on my problem. it appears that if i tilt the phone at a 30 degree angle downwards, while in a call, the light sensor functions normally. so at least navigating those phone menues can be done! i think this is a hardware problem, my HD2 did suffer a pretty nasty fall (which resulted in a new screen!) so maybe there was some other damage beside the screen.
matthewharmon102 said:
a little update on my problem. it appears that if i tilt the phone at a 30 degree angle downwards, while in a call, the light sensor functions normally. so at least navigating those phone menues can be done! i think this is a hardware problem, my HD2 did suffer a pretty nasty fall (which resulted in a new screen!) so maybe there was some other damage beside the screen.
Click to expand...
Click to collapse
there are two sensors together to the left of the earphone at the top of the screen, one is a light sensor, the other a proximity sensor. It seems to be the proximity sensor that is at fault. When you put your ear to phone it switches screen off so you dont push buttons.
I have read that the prox sensor can become misaligned when replacing screen. Did it occur after this? warranty?
as soon as i make a call the screen switches off. also the auto brightness doesnt seem to be very responsive. the issue had happened before but it was more of a driver issue than a hardware fault. i noticed it more after the repair, but it was not instant. maybe one of the sensors was lose and after a few months of use it is now misaligned? the phone is out of warrenty, and the 3 month warrenty on the repair is also up, and i have no insurance anymore i am holding out for a new phone. just started a new job so hopefully i can get something outright without being tied to a contract
Same problem
I'm having the same problem I think I noticed it when it was running windows 6.5 but I really noticed it after 7 upgrade. as soon as I make a call I cant access anything. THe bad thing about it is this phone is a replacement. I just got it. Maybe they sent me a badly refurbished one. Has anyone found a solution to this. If i'm smart I know this is not as simple as changing a setting sound like re flash, erasing, re installing, etc.
did you try tilting the phone downwards towards you? when i do this the menu appears and i can access everything. normally i put it on speaker then the screen stays lit then i cna use it as normal
I have a Moto G4 that has had the touch screen become very erratic lately. This issue appeared shortly after a factory reset. The phone is stock, recently OTA updated to NPJ25.93-14.7. It frequently freezes and won't respond to touches of apps or the home/back/recent buttons, and won't side scroll to the next screens properly. Sometimes random apps launch on their own without any touch, and if you try to quit them with the back button they keep relaunching. The problem is intermittent.
I activated "Show Taps" in Developer Options and when the problem is happening there is a tap dot near the lower right side of the screen. It bounces up and down a little bit and vibrates sometimes. When this dot is visible tapping on anything else like app icons or buttons usually has no effect, however the taps are shown on the screen. If I hit the power button to make the screen go black it will sometimes recover when I reopen the display, other times it takes a reboot.
Wondering if it's a hardware issue, a guy at a Verizon store who seemed to know more than most said it was a faulty digitzer--it's seeing touches where there are none. I've replaced displays successfully before, would just like to have a confidence level that the digitzer is really bad before doing that, as opposed to a software or other hardware issue. Any ideas about problems that might cause this problem, like other hardware or a corrupted OTA? Seems very hardware-ish to me, but I'm no expert.
I have Drive links to a couple of short videos on the symptoms, can send links. Much appreciate any insights.
Mine has that issue as well. It will spam the 9 key on the unlock screen or anything in that spot if an app is open or what is on that spot at the home screen. I have to double unlock the phone to fix it. I guess turning the screen on and back off resets it for that session. But it's mostly every time the screen goes dark and comes back up I have to turn the screen off and back on to use the phone.
I had a similar problem and was able to send it in under warranty and get a replacement phone
G4 Digitizer or ghost touch
Apparently this is called Ghost Touch issue, and affects many phones. One solution tried is to disable Battery Optimization for System UI and Google Now Launcher in Settings>Battery>Battery Optimization. That seemed to cure it for a week or so, but the problem returned today. I can sometimes recover form it by hitting the power button to blank the screen and then reopen. Other times it requires a reboot. I see all kinds of alleged solutions out there from dimming the brightness to removing tempered glass protector to using a slow charger, but those don't seem like real fixes but workarounds (if they even work at all). Any other ideas?