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Hi to all,
i'm in a deep trouble with my jasjar, after 2 months of work it simply stopped to use internal speaker & mic for phone calls, but it plays the usual ringtone...
it can't play mp3 and so on, but it plays the ringtones but not the alarm or sms things... so my question:
is the speaker really broken or what?
i noticed that sometimes with jasjar in portrait mode it works... no way in landscape, so i was thinking of some electrical connections between the lcd and the turning pieces...
i'll probably return to the assistance but i'd like to know your experiences...
sorry for my english and thanks to all in advance.
--
so long and thank for all the fish
--
matteo
Doesn't seem like a hardware problem. Did you try doing a hard-reset? Just press on "clear storage" in programs. Should restore your device to factory state. Hope you have backed up your PIM data through activesync. If you haven't then just copy the pim.vol file on your device to your computer. You can replace it after a hard-reset and all your PIM data will be restored.
Post your results here after the whole process.
universaldoc said:
Doesn't seem like a hardware problem. Did you try doing a hard-reset? Just press on "clear storage" in programs. Should restore your device to factory state. Hope you have backed up your PIM data through activesync. If you haven't then just copy the pim.vol file on your device to your computer. You can replace it after a hard-reset and all your PIM data will be restored.
Post your results here after the whole process.
Click to expand...
Click to collapse
i forgot: i've already tried an hard-reset and then a rom upgrade.. nothing seems to change...
it sounds strange to me too, cause the speaker is not gone at all, but it is a difficult thing to manage ...
what about electrical connections between the screen and the keyboard device? is it possible that it screwed up from a turn to another?
Matteo,
When my speaker and mic did not work (and ringtone did work!) I tested the sound with the wired headset. Everything worked.
Then I pulled the headset out again and the speaker sound is back. So it was a contact. But it felt like a software problem.
The Jasjar thought that my headset was still in.
Even the "speaker on" button did not react.
Does it change in "speaker off" when you click it during a call?
I think it will help to plug in and out the headset.
But give it a shot.
Huib
^ that's exactly what happened to my old imate jam. I did this and it worked! As far as i can remember, i was on the plane (14-hour flight) while using the jam as my mp3 player, the battery just died (after warning ofcourse) and when i tried to power it back on, the speaker is messed up.
pinoy said:
^ that's exactly what happened to my old imate jam. I did this and it worked! As far as i can remember, i was on the plane (14-hour flight) while using the jam as my mp3 player, the battery just died (after warning ofcourse) and when i tried to power it back on, the speaker is messed up.
Click to expand...
Click to collapse
Then it could be a software error in stead of a loose contact.
The PPC thinks that the plug is still in and needs "reprogrammed" by putting it back in and pulling out?
The fact that the "speaker on" button can not toggle itself anymore is a clear signal. In my case it could have been, because I pulled it out while Skype was hanging, so again no option to "tell" the Jasjar it is pulled out?
But of course an ordinary loose contact is still possible?
Huib
herpi said:
pinoy said:
^ that's exactly what happened to my old imate jam. I did this and it worked! As far as i can remember, i was on the plane (14-hour flight) while using the jam as my mp3 player, the battery just died (after warning ofcourse) and when i tried to power it back on, the speaker is messed up.
Click to expand...
Click to collapse
Then it could be a software error in stead of a loose contact.
The PPC thinks that the plug is still in and needs "reprogrammed" by putting it back in and pulling out?
The fact that the "speaker on" button can not toggle itself anymore is a clear signal. In my case it could have been, because I pulled it out while Skype was hanging, so again no option to "tell" the Jasjar it is pulled out?
But of course an ordinary loose contact is still possible?
Huib
Click to expand...
Click to collapse
I dont think this is the problem....he's reflashed the rom, done a hard reset...nothing has helped
I guess your hardware has indeed coughed up!
S
OK, then still we have not heard from Matteo, if he tried to move that plug in and out.
If he hears the ringtone and cannot speak/use the mike then he can be concentrated on that plug. Certainly if his wired headset works.
But if he reflashed we can be sure it is no software. (Still after reflashing some settings remain intact. )
Right/wrong?
At least in my case, with the same symptoms, it worked.
Huib
Hi man, thank u for ur reply...
u'll probably won't believe to me but when i saw ur post i did the plug in&out trick with the wired headset... nothing changed.
Today after some bluetooth problem with my old jabra it started again to work perfectly.. sounds strange? sounds impossible but that's it....
maybe the wired connector was having problem, but i think there is a more complex situation, maybe somethin' about the software but i can't say that for sure...
i didn't try yet a reset or so on.... i'm scared
thank u all guys, u'r the best...!
--
so long and thank for all the fish
--
matteo
Matteo,
I am happy you solved it.
It is always a problem to start a discussion with the supplier about problems like this.
Good luck in the future!
And Buon Natale e felice anno nuovo
huib
JASJAR PARTS
I have a complete JASJAR worth of parts available.
Complete motherboard, not working
Complete screen, LCD is cracked, works, with 5% of the screen bleeding.
Full case, no cracks.
Speakers, mic, camera, etc.
All covers in good condition.
I will probably part them out soon on Ebay.
I used this unit for parts to build up another good JASJAR, but it may be useful for someone.
Tim
Re: JASJAR PARTS
tdrager said:
I have a complete JASJAR worth of parts available.
Complete motherboard, not working
Complete screen, LCD is cracked, works, with 5% of the screen bleeding.
Full case, no cracks.
Speakers, mic, camera, etc.
All covers in good condition.
I will probably part them out soon on Ebay.
I used this unit for parts to build up another good JASJAR, but it may be useful for someone.
Tim
Click to expand...
Click to collapse
Hi Tim!
I really need one d-pad button (if it is a seperate thing then the big one without the center button). If you can sell it to me, please send me a mail.
THX
FWIW, my Jasjar has been acting strange lately with sounds. The other day I thought my speaker was toast and found that, upon going into Sounds & Notifications, all the checkmarks for sound were unticked. Turned the sounds back on and, wow, they worked.
All my mailboxes disappeared yesterday (Besides Hotmail, Outlook, Texts, MMS), so I think WM 5 might just like to play tricks with the registry. It's a long shot, but check those sounds & notifications settings - it saved me a heart attack.
Again.. Speaker Gone
Hi to all, first of all happy new year.
After several days without problem my jasjar re-started to think it's headset is still plugged-in.
No sound except for the ringtone. No effects on the speaker on in call...
Obviusly the plug-in plug-out trick of the headset doesn't help.
So, if it worked for several days it's not an electrical problem.
Hard-reset doesn't help... is there a way to tell JJ to not use the headset or something like that?
what do u think about?
thnks to all
--
so long and thank for all the fish
--
matteo
It's seems like your headset jack is creating the probelm. The only way right now is to send it for repair. Unless you can do the repair yourself.It seems like the headphone jack , one of the contact point is connected telling your JJ that there's a headset inserted. I might be wrong though.
Thank for your quick reply,
is it possible to do some software trick to disable at all the headset?
or is it possible to attach another jack with pin connected in some way to tell JJ to not bother...
--
matteo
SOOOOOOOO Frustrating
I have the same problem and cannot get my sound back!! I am able to take the Universal (XDA EXEC) apart, and can access the headphone jack, but i cannot tell what it is that I need to change to get my sound back, If anyone has some insight, please help out, thanks
Hi dudes,
My problem seems similar to Obstler's issue in this thread: http://forum.xda-developers.com/viewtopic.php?t=35378&highlight=sound+problem
The problem: I can no longer hear any sound no matter what I do:
- clicking progs used to generate sounds. But no more...
- playing sound files just gives me silence
- a phone call generates a vibration as usual, but no more sound
- and when I pick up, I cannot hear the caller's voice
I tried:
- switching on/off bluetooth and speakerhone
- fiddling around with sound settings
- ending all active programs
Nothing seems to help.
My QTEK 9100 is one month old, has EXTrom 1.6.7.101 and is pretty much default (except for one lousy mahjongg game, but this one isn't the cause as it's been on for 2 weeks now.)
What I haven't tried yet; a soft reset. (I lack the doc here at the office but I think I need to do an ActiveSync at home first before resetting as I might lose some data right?)
Anyone had this? Anyone know what to do?
I'm quite new to PDA so I admit I wouldn't even know how to upgrade the bloody thing.
Had the same problem..
Try using your headphone plug, and plug it in several times(not to rough)
Sometimes the connection stays stuck in headphone....
It worked for me!!
p50kombi said:
Had the same problem..
Try using your headphone plug, and plug it in several times(not to rough)
Sometimes the connection stays stuck in headphone....
It worked for me!!
Click to expand...
Click to collapse
Strange... I never used that headphone. up to now.
Will try at home tonight. Thanks!
Found it! Switched on bluetooth.
Clicked the "connect" button on my Jabra headset. Et voila! :lol:
There is no sound. I plugged in the head phones and i can hear out of that, but when i unplug it, i get no sound. It's like its still plugged in. Can anyone help me, or has anyone else experienced this?
sorry i have an o2 xda neo
Might be another instance of a known design issue with Prophet. Many people have hit this problem - mine did this and needed to be returned for repair.
Try putting the headphone jack in again and then out. Repeat like this for a while and your sound will come back on. If it doesn't, repeat faster.
This is a known issue where the sound disappears. Basically, a switch needs to be flipped for the prophet to know that the headset is out. Sometimes, this switch doesn't get flipped and the prophet thinks the headset is still connected, while actually its not.
If my solution sounds a bit crazy, it is...but its the only way and you don't need to send it in for repair. Search around and you'll find the same solution everywhere. People have also used a safety pin. But best is the headset jack itself.
How long mate? 2 hours? 3? I wish it had worked that way. I tried everything... still no sound. I think it is a crappy hardware. I think HTC should collect all prophets... I mean if it were a decent company.
Its just a little lower quality hardware, I agree.
If that doesn't work, try soft resetting. If that doesn't work, try hard resetting.
Its better to try all options before sending it in to the service centre, where it'll get screwed around and probably be kept for 2 weeks or something, due to "unavailability of parts"..
It is not working, removing and inserting again n again, some other method, i will have to try to open it, as it is not under waranty and it is also without bill, plz suggest me something
This seems to be a major problem with the HTC Prophet as a whole regardless of the branding. I have returned mine to Orange for a replacement, they confirmed that it was hardware failure. I thought that I might have just got unlucky with a bad batch, but looking across the NET and here, it appears that all brands based on the HTC Prophet are failing.
Obviously, shoddy manufacturing, I guess HTC did a little penny pinching with the speaker system.
I have same issue with my dopod 818 pro the plug and unplug trick did not work for me I have to send my to http://www.PocketPCTechs.com they have the device repaired for me now my device is back to business now..
I have the same problem here but i bit different... i was using an external speaker system, when i unplugged the jack from my spv m600 i did't get any sound the only sound i have is when i receive a call then i hear the ringtone but when i pick up i don't hear anything and probably the other side doesn't hear me...i tried to put the jack in and out but no results now i am obliged to use my phone with the headset...
same problem...solved!!
hi, today i had the same problem...no sound at all after i unplugged an external sound system. I plugged again the 2.5mm and unplugged it very fast a few times untill i got my sound back!!!
good luck
pixie
My m600 has been back to Orange for repairs for this problem. Works again perfect now.
Robin
PhoenixAG said:
Try putting the headphone jack in again and then out. Repeat like this for a while and your sound will come back on. If it doesn't, repeat faster.
This is a known issue where the sound disappears. Basically, a switch needs to be flipped for the prophet to know that the headset is out. Sometimes, this switch doesn't get flipped and the prophet thinks the headset is still connected, while actually its not.
If my solution sounds a bit crazy, it is...but its the only way and you don't need to send it in for repair. Search around and you'll find the same solution everywhere. People have also used a safety pin. But best is the headset jack itself.
Click to expand...
Click to collapse
I had the same problem today, googled, found this thread, followed your solution..... and it works fine again!
Thank you very much!
DrStein666 said:
I had the same problem today, googled, found this thread, followed your solution..... and it works fine again!
Thank you very much!
Click to expand...
Click to collapse
Does not always work.
It did not do the trick for me for sure. Orange had to repair it for me.
Robin
sound problem fixed by yourself
Hi all!
very easy! Just plug-in and plug-out hand-phone abit strong, it will get back!
lucky!
Thanks !
Worked for me !
Youpy
Basically only just got my SPV M600 yesterday, been faffing with it etc, and now ive lost all sound, have no idea why its not playing music etc, as all the sound levels are turned up.
Is there something im doing wrong? Secret silent button? lol
Cheers
Colin
Ok well, just done a reset to manufacturer standard settings, and still no sound
Col
do you have use a cabel head set?
I didnt get one with it. So answer to that is no.
Thanks
I just want my sound back, my alarm didnt go off this morning, made me late for work lol.
Col
hard reset is the decision...
how would i go about that?
Sorry im new to all of this.
thanks again lads
collywog19 said:
how would i go about that?
Sorry im new to all of this.
thanks again lads
Click to expand...
Click to collapse
just to warn you - you will loose all your information on the device - so take precautions, synchronize with PC... The hard reset is performed the following way - Press and hold the Camera and the CommManager buttons and in the same time reset the device with the stylus. Do not release the Camera and the CommManager button until you see a text asking you to format the FAT. Then press send and you are ready...
so that means ill even loose operating system? how would i go about putting it back on?
Jeez i sound like such a useless bugger, i build pc's for part of my living lol
All this mobile stuff is new to me though.
Thanks
EDIT :
just done hard reset, and its still got no sound
Col
well well, just upgraded to wm6, and still no sound, also, speakerphone in calls doesnt work, i get no ringtone, this is pissing me off lol
I just want my sound back lol
Col
heeelllpp
someone must have an answer lol
Col
ok, just found a 2.5 TO 3.5 JACK THINGY for sale at maplins, will go tmoro and then try headphones on it if that fails then i have no idea what steps to take next
Colin
does it have sound when u plugin ur headset? do you always plugin ur headset to the phone? i maybe think there's something wrong with the headset jack or slot, either short circuit or whatever, i am not sure as i am no expert.
last time my neo also like that..u can try and put the headset back in again, then try to remove it again, but maybe slowly. try a few times and i think it will be ok. from that that time onwards, i never use the headset...bought a bluetooth headset.
it worked fine last nite, and ive never used a headset. thats why im gonna buy a 2.5 jack to try some headphones tommorow, see if i get sound from them. ah well, have it less than a day and it breaks lol
Cheers
Colin
FIXED
was the red wire on speaker lol
w000t
Col
How did you fix that ?
My S200 have the same problem , i have a paper up the speaker on the red wire, but sometimes it rings,and sometimes not.
What is your trick ?
Check out this thread, it may help...
http://forum.xda-developers.com/showthread.php?t=234650
This post is for the Magician, but it may help with your prophet too.
Also, there was talk about a software bug that caused problems like this. The solution was to:
Call voicemail (or somewhere that you KNOW is generating sound)
Plug in your Headset, listen for sound...
Unplug the headset.
I dont know if that was the exact solution. The above post has a link to other posts, as well.
-j
i think your speaker is out. same problem as mine, tried the 'sponge' method & worked for a while, think mine needs to be replaced. prophet speakers tend to have a lot of problems from what i gather...
try searching in the prophet forum for 'speaker' u can find the thread that i'm talking about.
Afternoon all,
I have recently bought another XDA II. The device was perfectly working fine until a weird thing happend. The sound for some weird reason stopped. I couldn't hear anyone over the phone nor I could hear the ringtone. The most weirdest thing is that even after burning different ROMs it is still the same. I can call and it connects the call fine however I cannot hear anything what the other person is saying. Its like the device gone mute! totally!.
Anyone had same or similar issues? and how did you manage to solve it?
Regards
Jay
there is a mechanical detector which detect when the headset is connected
when it gets stuck that happpens
many people fix it by inserting and removing the headset X number of times
Rudegar, Thanks for the quick reply.
You mean that I should connect my Handsfree bluetooth kit to the phone and then remove it again? Though I never connected any handsfree with it.
Regards
Jay
no wired headset
hmm. Ok I will have to find that since I dont have one. I will report back with the results.
Many thanks once again to help
Regards
Jay
Hello I have connected the headphones as suggested and I can hear the voice and sound of the hima there however I cannot hear it once I unplug the headphones.
I have plug and unplug it number of times but no joy.
Any other suggestions which I can try please?
#
Regards
J
jaytheguru said:
Hello I have connected the headphones as suggested and I can hear the voice and sound of the hima there however I cannot hear it once I unplug the headphones.
I have plug and unplug it number of times but no joy.
Any other suggestions which I can try please?
#
Regards
J
Click to expand...
Click to collapse
Dust in contacts?????
Hello,
No I have cleaned the device. The strange thing is that it was working fine and then suddenly it stopped. I can hear the sound perfectly if I plug in the headphones (handsfree with cable works fine as well) however if I unplug it, there is no sound coming out of it at all.
Regards
J
Hello,
I have noticed another thing, if the battery dies totally and then recharged, the device plays the sound properly for a time being after that it goes back to the "stereo headphones" sound.
I am out of ideas what to do next. (I have installed different ROMs, added old and new Radio versions nothing is working).
Regards
J
After searching around endlessly I found a solution. I had to open the Hima and create a contact between the two gold springs with the speaker device. Here is the full solution given by Rayan :
http://forum.xda-developers.com/showthread.php?t=225372
Hope this helps others in future.
Regards
Jay