Database Users

Need help with internet connection issue on Artemis

For the past couple of weeks, I've been having issues keeping an internet connection. To describe, I have push email set up so I'm always connected. I seem to get emails fine and I always have an "e" above my signal strength to show that I'm connected. But When I actually want to go to a website, it will connect but after I click on a few links, the next link will just hang. I'm using Opera mini, and after a few pages I get the network test page. Sometimes it will come back and say "you have a working network", and other times it just won't start again.
I was thinking it was just my service (T-Mobile USA) because I use a proxy configuration that's not really ment for full internet access. But I noticed that I was having the same issue when connected to wifi networks. Then I tried PIE and I had similar issues connecting with it as well.
I did just replace my housing. That's the only major change I can think of. I hope this isn't a hardware issue. Anyway, emails still come through but surfing forums has been pretty much shut down. Anyone have any idea of what it could be?
BTW, I've been using the same ROM for over 7 months (O2 Premium Plus) and never had this issue before. No new programs installed since problem either.

Data Connection Problems?

Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...

JetMouse said:
Has anyone else had the problem that you go online and surf the web then maybe a couple of hours later you launch Opera again to go online and it just hangs (the data connection not opera)?
The only way to make it connect is to turn off the data connection then it will log back on...
Click to expand...
Click to collapse
yeh iv been getting that problem for sometime now, its frustrating, sometimes i even have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error,
its very similar to the problem you get on your home broadband, your router shows its connected and your dsl and everything is active yet you get a white page on your browser and then you have to reset your router, very very frustrating, so i understand your problem exactly.

I'm wondering if this is anything to do with changing cells on your network?
When you travel to a different cell location although the network says you are still connected (and you can still send/receive calls) the data network has actually dropped and needs refreshing?
I suppose what we are after is a program that can refresh the data network every few mins - don't know if this is possible though?

Here in Germany o2 has a problem with the Qualcomm Chipset. I also have hanging connections. A workaround is to disable HSDPA. Maybe you have the same problem?

same problem here (also o2 Germany)
the 3G icon is there and the bubble says there is a connection for x minutes but opera or google maps mobile report a missing connection after a short time of usage. i have to kill the connection manually and after the connection is reestablished it works again for few minutes...... this is so frustrating...

GPRS
Same problem in Czech republic with O2 provider.
At this moment I found as a fastest way to switch off and on the radio.
I'm using most of the time GPRS connection and this problem is about two times per day so reconnection every day two times is really annoying.
Hopefully somebody will find solution soon...

My problem is slightly different. Sometimes (after using Opera or not) I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work. Any solutions or similar experiences?

Blackstone data connection problems
I have been getting the same problem for sometime now, it is very frustrating, I always have to soft reset to get the data connection working. It shows that the data connection is fine and everything seems connected, but then when you try and update weather or browse the web (anything that uses data) you end up getting an error.
I try to refresh weather and it says "refreshing" but the data connection won't connect (it shows antenna, no arrows with H or 3G). I must then soft reset the PDA to make it work.
I am also wondering if this problem is limited to Blackstone (HTC Touch HD) or extends to HD2 also?
I have noticed that no one ahs posted any solution.
Comeon senior guys PLEASE help us out here.
Many thanks in advance.

Kam2kam, question, What rom are you using, and are you using activesync? If so, have you downloaded any email attachments? I was having the same problem where a couple of times a day I would have to soft reset. The connection would look fine, but if you tried to update anything or browse the net you were met with an error. It was frustrating. I finally narrowed the issue down to activesync and the new manila documents tab. My theory was that when I downloaded an attachment to view in the documents tab activesync would continue to sync the attachment each time it polled for new mail. Since activesync is often slow to sync attachments, my connection to the VPN would timeout before it could finish syncing causing the dreaded "waiting for network". My thought was my VPN connection would freeze thereby preventing my carrier internet from being able to connect; since, at least for me, you cannot have two different data session running simultaneously, i.e. VPN connection and the carrier's connection. The only cure was to soft reset. Ultimately what I did was hunt down any and all email attachments that I had dowloaded, and deleted them all. Since then my data connection went from freezing up twice a day to zero times a day and it's now been over two weeks.
You may not have the same set up as I do, but perhaps there may be something similar going on.
I hope that helps a bit.

Intermittent internet connection problem

Hi folks,
I have noticed an irritating, intermittent connection problem with a couple of XDA phones I've had. Specifically, I now have an HTC Touch Pro, and most of the time the internet works fine. Sometimes though, when I try to connect, nothing happens for a very long time, and eventually an 'unable to connect' message is displayed. Usually, I use Opera 9.5, which was pre-installed. But the problem also exists if I use the standard IE and also with Skyfire too. The message is different depending on which browser I'm using of course. But if one won't connect, none of them will, so I don't think it's a problem with one of those browsers. I should point out that when the browsers do connect, they stay connected. this problem only occurs when I open the browser and it tries to connect. I did have the same problem on my previous XDA device - O2 XDA Trion. I have found that if I perform a soft-reset, the internet will then start up nice and quickly on the first attempt, which I'm guessing suggests it isn't a network problem. Does anyone else have this experience? Does anyone know what might be causing it? Of all the pieces of software I've installed, there are few, if any, that I've had installed on both devices, other than the programs which are preinstalled. The only commonality between my previous device and my current one is the OS and the SIM card.

Are you speaking about your HTC PRO Wifi connnection or the EDGE/GPRS/HSDPA connection?
I also have issues with the data line not being connected or running the way you would think. I then pop over to wifi and all is good. I normally just turn off the data connection and reconnect.
Also, do you keep the connection permanently on data mode or do you let the phone log on for you?
My theory (this happens to me sometimes too) is that my phone connects to the tower and then gets timed out because of no data activity. The phone doesn't figure it out and simply shows a connection still. Then when you try to get data the phone is confused as to why the digital connection it thought it had was no longer active.
Props to me for making up **** and having it sound 2Legit2Quit.

I am talking about my EDGE/GPRS/HSDPA connection, and, now you mention it, yes, I think wi-fi works when EDGE/GPRS/HSDPA is not working. I'm not sure about that though. I'll have a go when it happens again. Which it will, very soon, because it happens all the time. It's annoying.
Thanks for your ideas!

PS: I didn't respond to your question about data mode. I'm not really too sure what you mean by that. I didn't know there was a data mode! In the Touchflo3D settings, under communication, there is a switch labelled 'Data connection. Turn off data connection.' But if I do turn that off, it just turns it straight back on again. I'm not sure that's what you meant though.

Sudden issues with internet connectivity.

So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?

Volw said:
So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Click to expand...
Click to collapse
Maybe it's a network issue. Do you have a sim card for another network you could try?

trice1921 said:
Maybe it's a network issue. Do you have a sim card for another network you could try?
Click to expand...
Click to collapse
Yeah, I tried. Same thing.
Any more ideas?

It's really wired, I rolled back to old HTC stock rom (still the same issue), installed stock 1.56 again ... and it's working. I have no idea what was the issue, especially considering how many times I've flashed it before and it was always there.
Oh well, I'm happy

Scratch that, forgot that the HD uses my PCs connection when plugged in.
So, it still doesn't work. Think I'll write to HTC, or is there anything else I could try doing?

Have you tried calling someone when you have the problems? After a couple of weeks-months a lot of people seem to have connectivity problems. I've sent mine back and hope to have it back soon!

I have this problem all the time for a week now. Everything but 3G internet works fine.
I did install SPB Wireless monitor yesterday, to check how is the data transfer.
Running the browser, hitting refresh each time, downloaded about 2KB of data (on average). (Same on both, 3 and T-Mobile)
Then, I've left youtube app and browser on - after about 40 minutes, it managed to download most of the youtube app start page and most of one of the pages I've opened with the browser. Data rate was highly random, often not downloading anything for a couple of minutes. In total, it was about 1.1 MB.
Then, after those 40 minutes - it didn't download anything any more for another hour or so. After that (the connection was still active), I've refreshed the browser and tried to load a different tab in youtube app, but for another hour or so no data was transferred.

did you install a new radio? and ifso did you also install the corosponding rilphone.dll?? maybe you can use hd tweak and set the data connection you use to always on. this works fine for me

Yeah, I tried a few radios (with dlls). Didn't help.
Data connection stays on, for hours. (without tweaking, which I find kind of strange).
As I said before, it's not an issue with disconnecting. Connection stays on, yet data is not being downloaded properly.

which data plan are you using?
Also can you navigate here and see if this is like your problem (post 22 and down):
http://forum.xda-developers.com/showthread.php?t=479403&page=3
Thanks

It's web'n'walk. (uk)
However, it's certainly not an issue with t-mobile, as it works exactly the same on '3' as well.
I'm running out of ideas here really. Seems like no one so far (including HTC tech support) had the same issue.
I think the only possibility is, that it is hardware related somehow.

Hi Volw, did you find a fix for this? This is happening to my bosses phone.

Hi... is it my impression or is you Touch HD's behaviour similar to this ?
Sorry for the link, but didn't want to repost...
I think you're not alone!
Have you tried a hard reset? In my case it solved until I disconnected from my home network again!
I hope I can help (so little) in detect the specific circumstances in which the error occurs....
My solution, since I had mine for less than 30 days was going to the shop where I bought mine, swaped for a brand new one and I kept for the firmware that came from factory... didn't flash for the current official rom (cooked roms are out of the question for now - with all do respect) and I'm very very reluctant in flashing my new TouchHD. I even flashed the first unit twice but I kept having the same problem.
Now I'm affraid of flashing this one and going back to the shop with a second phone in the same condition...
Still with the installed firmware from factory (previous from the current oficial) I still get a few minutes for it to "see" the active HSDPA connection after disconnecting Wifi!
Sorry if i deviated a bit from subject... just trying to help.
Regards,
MD

I have exactly the same issue. I've had my HD for about 6 weeks and the Wifi has always worked fine with my home network. But then suddenly one day last week it stopped working.
It's still connected, but no data is being transferred. I can't update the weather or browse the web.
I've tried playing with all the settings and connected to my neigbours unsecured wifi network, but still nothing works.
This is particularly annoying because data is not part of my contract, so wifi was my only way downloading files, updating things etc.
Anyone had any luck solving the issue yet?

Volw said:
So to start with, I did use search
I have my HD with T-Mobile. Everything was working fine for months, until a few days ago.
I'm able to connect to the internet, however after 1-2 seconds, it seems like my phone stops sending/recieving data. Internet connection is still listed as active, yet the pages won't load etc, hitting refresh doesn't do anything.
Worth noting, most of the time, I don't get any errors in Opera, it just stops loading a page after 1-2 seconds. (It's the same with IE and every other online app) Sometimes I get 'ERROR - Could not locate remote server' in Opera.
Internet works fine over WLAN.
I can't link it to any software/rom. When it first happened, I've used Duttys 2.5, now switched to 2.9 and the problem persists. Also tried different Radios, different connection settings etc.
Any ideas ?
Click to expand...
Click to collapse
Hi guys, I had exact the same problem.
I'm on O2 Germany network and figured out, that when disabling HSDPA and only using 3G I never had that problem anymore.
I mean although I had full HSDPA connection, Opera was sometimes able to load the Websites, but most of the time the loading failed (mostly the first page load was ok, but all other calls ended in a blank screen, or the "Could not locate remote server"...). This is pretty strange and I would love to use the HSDPA connection again, but for now disabling HSDPA is the only solution for me
greetz giniman
EDIT: I had this behaviour with the stock ROM and also with Dutty's V3.3 which I'm running right now. What I was thinking is, that maybe the auto switching between GPRS/3G/HSDPA is damaging the connection???

HTC HD / Blackstone connection issue
I have the same problem in SG - Opera does not load web page some times, even when the 3G/HSDPA icon is flashing on the top bar, and that the Data Connection in CommMgr is showing green.
I have to click on the Data Connection in CommMgr again (which will not go off), and the connection back up again.
These happen to other internect connectivity as well. Usually happen in the first connection (of each app) to the internet after I restart the phone.

Wifii, failures: connection and IP, but no data transfered

I'm completely lost as to what is wrong with Android, I can turn on WiFii and sometimes it works great, other times I get nothing other than an IP, so what does that mean. It means the initial handshake to the DHCP server is succeeding, but once I have a connection, I can not do anything at all. I've downloaded "Overlook Fing" and when this happens basically I can not do anything pings, traceroute ... all fail with 100% packet loss. If I go back to a cellular connection then I get data again, but sometime if I keep turning WiFii off and on repeatedly it will work eventually, also sometime rebooting the phone helps, but none of these are sure fire solutions, and often only work about 20% of the time. When at home or at work, I'd really like to to waste my data plan as I have WiFii, but since it fails so often and when it fails I get no email and see no messages as to what has failed I'm stuck not trusting WiFii ever.
So far the only solution or recommendation I've gotten is reinstall, which helped but it started up again later. Now between the time when it worked and when it did not work, I did not install any new software or change any data settings on the phone. Also as I said I know the WiFii can get an IP so the radio works, its just it will not send any packets. I even tried disabling Droidwall, but that made no difference either.
Recommendations?
ERIC

egandt said:
I'm completely lost as to what is wrong with Android, I can turn on WiFii and sometimes it works great, other times I get nothing other than an IP, so what does that mean. It means the initial handshake to the DHCP server is succeeding, but once I have a connection, I can not do anything at all. I've downloaded "Overlook Fing" and when this happens basically I can not do anything pings, traceroute ... all fail with 100% packet loss. If I go back to a cellular connection then I get data again, but sometime if I keep turning WiFii off and on repeatedly it will work eventually, also sometime rebooting the phone helps, but none of these are sure fire solutions, and often only work about 20% of the time. When at home or at work, I'd really like to to waste my data plan as I have WiFii, but since it fails so often and when it fails I get no email and see no messages as to what has failed I'm stuck not trusting WiFii ever.
So far the only solution or recommendation I've gotten is reinstall, which helped but it started up again later. Now between the time when it worked and when it did not work, I did not install any new software or change any data settings on the phone. Also as I said I know the WiFii can get an IP so the radio works, its just it will not send any packets. I even tried disabling Droidwall, but that made no difference either.
Recommendations?
ERIC
Click to expand...
Click to collapse
1.Wrong Section (not trying to be rude).
2. I had a similar problem but the simple fix was to reset the router(silly me), which i doubt is the cause for your problem. Sounds more like a hardware problem.
3. If it's a software problem, flashing the specific wifi module on your phone should help....otherwise flashing a new ROM should help. If it's a hardware problem indeed.....no fix.

Felt this was the right place as it is an Atrix that is causing the problem. Also I've try both stock and Alien ROMs same issues with both. I'm hoping there are some logs on the Atrix at the OS level with information to review to find out whats wrong.
Eric

have you tried connecting to other wifi networks?

Exactly what are all of the wifi related apps you have installed? Any wifi profile apps like Zakus Wifi Profiles?
You listed Droidwall, which looks like it could cause your issues. What do you mean by disable? Just kill the task or freeze it using TiBU? The Droidwall app might respawn soon after you kill it as a task. Try uninstalling or freezing Droidwall to make sure it's not running.

First off, I believe what he meant by wrong section is it should be in Q&A. Second, what kernel / radio are you using? That is kinda important. Stock? 1.77 radio? 1.97? I had a lot of problems with 1.97 radio, but 1.77 works perfect for me. Where as others say 1.77 is terrible for them and 1.97 works perfect for THEM, so...