Related
Hi, I am having trouble with my Jasjar and it is really affecting me! The problem is that when I am talking over the phone the person on the other side complains that they can't listen to all the things I say, they loose about 1 of 15 words I speak. I have tried using this on many coverage areas, different hours, with Bluetooth and WiFi turned off, etc... I am have installed and tested on my device the shipped ROM and the ROM version 1.13.53 with Radio 1.03.01 Ext ROM version 1.13.137. (I can't try any other ROM because they will cancel my warranty if I do so) I took it to a Support Center of my Mobile Phone Service Provider (Telcel in Mexico) and they tried with other SIM cards (other phone lines and 3.0, 3.5 Volts version) that didn't helped, they told me to use it in the Band PCS1900 and that also didn't fixed it.
So I want to know if my Jasjar is deffective or if this is a well known issue that will be fixed in the next Jasjar ROM Upgrade or that Microsoft will fix for the Windows Mobile 2005 AKU2, or if this issue will never be fixed for this device. Or of my device is faulty?
It has done this since I bought it from Expansys.
Any ideas???
Thanks in advance!
Rodrigo Gonzalez Balsa
Microphone AGC
Try enabling the Microphone AGC in the Settings > System menu. It May help. If it is already enable then try disabling it and see if it make any difference.
Thank you, yes I already tried this Enabled and Dissabled, it also didn't helped :?
Anyway I think this setting only affects when you are Recording a note or something.
Rodrigo Gonzalez
the mic of the universal is to the left of the instrument. try and flip the instrument so you can talk into the mic. Just ensure you keep track where the mic is when speaking, i think that should slove the problem.
Yes, thank you zillocx I tried that the first 2 days when people started complaining that they were loosing some of the words I speak, I thought I needed more time to get used to the Jasjar, but after 2 weeks I have convinced myself that this is some kind of bug or something?
I have already tried using a Bluetooth headset (Nokia HS-11W) and is the same thing. I think they listen to me clearly when I am not using it since my Mobile Phone Provider changed my SIM card for a 3 Volts version.
This is weird and I don't want to return this unit because I have always encouraged people to get devices like the Jasjar instead of their normal phones and a PDA, but now they are proving me wrong!
SOLVED!
Hi, after many months and sending my Jasjar back to warranty without success of getting my problem solved...
I finally have 2 solutions for it:
1) With a Tested and Approved ROM from i-mate-> Rom version: 1.13.53
Radio version: 1.03.01 and ExtROM version: 1.13.137
I managed to solve this problem if I change my carrier, here in Mexico 2 companies offer GSM (Telcel and Movistar) if I connect to Movistar the problem dissapears, but they have few antennas.
2) With the new i-mate Test ROM version: 1.30.68 WWE
Radio: 1.09.00 and ExtROM: 1.30.153 WWE
The problem is solved without changing to another carrier! But! If I install Microsoft’s .net Compact Framework 2.0 the problem returns.
Any ideas what is going on here?
Is anybody is reading this?
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:
Not sure why there are 3 antenea but I can gaurentee that they will declare warranty void as soon as you say you've been poking around with it. Is it not possible to make an aeriel? By the way the conductive tape justs looks like a screening shield which could be replicated with some aluminium foil.
3 Antenna maybe because,...
Bluetooth,
WiFi,
GSM??
Re: Is anybody is reading this?
bogusiano said:
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:
Click to expand...
Click to collapse
Ithing the missing one is GSM antena ... because wifi antena is locator on the side of your device
GSM Antenna
Yes you are right guys, it is definitely a GSM Antenna, I think it handles the outgoing data on a call (my voice), but only on some types of networks, because with my current operator (Movistar) it doesn't matter the missing antenna, the other person can hear me crystal clear, but no on the Telcel network. I think Telcel network is older, maybe I-mate just "deprecated" this part of the antenna, haha.
I know that I shouldn't have opened my device, but I knew something was interfering my GSM antenna, I thought maybe the wifi and the gsm antenna were very close on my Jasjar and that's why I was having this problems.
I will try to contact I-mate and ask them for the antenna, I hope they at least apologize, because had a lot of problems because of this little piece of metal!!!
I will keep you updated...
Download link?
bogusiano said:
Hi, after many months and sending my Jasjar back to warranty without success of getting my problem solved...
I finally have 2 solutions for it:
1) With a Tested and Approved ROM from i-mate-> Rom version: 1.13.53
Radio version: 1.03.01 and ExtROM version: 1.13.137
I managed to solve this problem if I change my carrier, here in Mexico 2 companies offer GSM (Telcel and Movistar) if I connect to Movistar the problem dissapears, but they have few antennas.
2) With the new i-mate Test ROM version: 1.30.68 WWE
Radio: 1.09.00 and ExtROM: 1.30.153 WWE
The problem is solved without changing to another carrier! But! If I install Microsoft’s .net Compact Framework 2.0 the problem returns.
Any ideas what is going on here?
Click to expand...
Click to collapse
Could someone direct me as to where I can download these ROMs? I've been looking to no avail..
thank you.
Awesome Find!!
bogusiano said:
Hi, well let me update you and tell you what I have found. I changed from Carrier and everything is working fine now, but yesterday I decided to open my Jasjar to see if there is any chance of improving the original antenna, I opened my device with the HTC Service Manual (There is a copy on the FTP). To my surprise I discovered that the Universal has 3 atennas for the GSM/UMTS Service (I don't know what is the purpose of each one), and my Jasjar is missing one of them!!!! :shock: And a conductive tape (are they really important???)
I couldn't believe it because my Jasjar was returned to warranty at Dubai, they changed the motherboard but they didn't realized that it was missing one antenna! Are they blind????? Maybe they are opening devices very cool with their sunglasses on 8) !!!!!!! :evil:
So I decided to make an antenna for it with the antenna of a Motorola phone I used, and my Jasjar worked perfectly with my past carrier (I haven't been able to cancel the contract so I am paying 2 contracts thanks to i-mate :evil: )
So my question is do anyone of you knows the purpose of each antenna?
What should I do, should I contact i-mate and tell them they are blind and that I will sew them because of all I have been through?
Thank you very much and I hope this time you will help me guys!
Here are the pictures:
Click to expand...
Click to collapse
DUDE!!! YOU ARE THE MAN!! People have been complaining about me not receiving calls, so I finally started to investigate and after a long search stumbled across this post!! I opened mine up and bingo, I am missing this antenna as well.
I'm going to try to fabricate a replacement and see if things go better. Someone ought to pin this post or put it somewhere obvious as this is a big find!!
Thanks again dude!
UPDATE:
OK... I've been trying to fabricate a new antenna using some sheet aluminum, but it is too flimsy to keep the contact. Also bloody hard to cut to the right size (took me four attempts) and finally succeeded size-wise after measuring with a micrometer.
Can anyone please suggest an alternative? Is there a place to get a replacement antenna with all 3 in place?
New Antenna, no help...
I managed to make a more sturdy antenna using pop can metal. I ensured that the contacts were actually conductive and placed it in. However, I don't see a noticeable improvement in signal strength.
May I suggest that the 3 antenna's are for EGSM (900), DCS1800 and PCS1900? Presumably, that would also explain the different sizes in the plates...I'd say the largest one is 900, the second largest is 1800 and the smallest is 1900.
The GSM mode sets EGSM and DCS1800 which are the modes I used. The second largest antenna is the one that appears to be missing. I'm going to try service on PCS1900, but I don't think my carrier uses it.
Still looking for an OEM antenna if anyone can direct me there.
Guys,
I am SSOO depressed.
I moved to Turkey for a few months and the the same SIM that I previously used which is local turkish displays NO SERVICE. Even the Orange sim that I have used with my exec in my country AND in this country in my last trip isn't working anymore. I also have my old PDA2K with me here that is working perfectly with all SIMs. It's just that my Exec doesn't work anymore, so it's 100% gotta be an hardware problem.
when I click to search for networks I get the 3 turkish networks. however when i select my sim network or any other for that matter, nothing works. it just gets NO SIGNAL.
I tried to hard reset the device in hope that some program may have causd the problem but that didn't work as well. Even bare setup leaves the phone with no signal.
I may be wrong here, but I think my theory makes sense. I think that the internal Antenna is disconnected or isn't functionning, hence why it succeed to read the very mute GSM providers list but is unable to transmit a signal strong enough to communicate with them.
My O2 exec was bought by a guy who sold it to me from the UK. O2 will never service this machine since i didn't purchase it from them as well as I already flashed my rom and running JJ rom ever since I own the machine which is back 5 months ago.
Needless to say if you peole are like me you will understand my feeling. I feel like an inpotent without the phone and do not like to purchase a cellular phone and go backwards in technology.
If someone can enlighten me on how I may try to fix the machine myself or otherwise someone can fix it for me that would be so great.
In hope for help,
Tommy
Man that sucks, I feel your situation. I would be upset w/o my Universal as well. Here's a link to the service manual:
ftp://xda:[email protected]/Universal/UNniversalL_Service_Manual_CONFIDENTIAL.pdf
Maybe you could try disassembling it to check the attennas for contact? To get to the attennas doesn't seem that hard.
Re: SSSOOO depressed !!! My Exec phone doesnt work anymore :
Did you register the IMEI with your Telco?
Read this topic:
http://forum.xda-developers.com/viewtopic.php?p=318527#318527
Richard
Re: SSSOOO depressed !!! My Exec phone doesnt work anymore :
mobiler said:
Guys,
I am SSOO depressed.
I moved to Turkey for a few months and the the same SIM that I previously used which is local turkish displays NO SERVICE. Even the Orange sim that I have used with my exec in my country AND in this country in my last trip isn't working anymore. I also have my old PDA2K with me here that is working perfectly with all SIMs. It's just that my Exec doesn't work anymore, so it's 100% gotta be an hardware problem.
when I click to search for networks I get the 3 turkish networks. however when i select my sim network or any other for that matter, nothing works. it just gets NO SIGNAL.
I tried to hard reset the device in hope that some program may have causd the problem but that didn't work as well. Even bare setup leaves the phone with no signal.
I may be wrong here, but I think my theory makes sense. I think that the internal Antenna is disconnected or isn't functionning, hence why it succeed to read the very mute GSM providers list but is unable to transmit a signal strong enough to communicate with them.
My O2 exec was bought by a guy who sold it to me from the UK. O2 will never service this machine since i didn't purchase it from them as well as I already flashed my rom and running JJ rom ever since I own the machine which is back 5 months ago.
Needless to say if you peole are like me you will understand my feeling. I feel like an inpotent without the phone and do not like to purchase a cellular phone and go backwards in technology.
If someone can enlighten me on how I may try to fix the machine myself or otherwise someone can fix it for me that would be so great.
In hope for help,
Tommy
Click to expand...
Click to collapse
Your antenna should not be the problem as you can see the list of operatots on your Exec.
To be shure it is the hardware problem try to do this:
1. Remove SIM card
2. Try to make an emergency call (not sure how :? )
If you succeed in doing the emergency call - this appears to be a network barring problem that mentioned above in this thread.
thank you all for replying to my post !!! this is appreciated.
it seems the mistery was solved, when i talked with a turkish friend before reading your replies. Well the mistry wasn't solved, but i know what it is.
STRANGE country. The Turkish Telecom blocks some machines (IMEI) that you bring from overseas !!!
It's like a gestapo. Truely amazing unbelievable thing.
You see, the Turkish government instructs to block all IMEI that were not purchased in Turkey and use a Turkish sim card. The result is that if you bring you own mobile phone from anywhere in the world into Turkey and try to insert a Turkish sim card into it, the turkish goverment will block your machine! you can't even use your origin country SIM anymore after they do that!!
They Lock the IMEI so that you cannot use it with any cellular provider! Why? Because they assume you're Turkish and brought a phone without paying taxes in turkey. Would you ****in believe it?
I also carry a PDA2K and this one still works with a Turkish SIM, but I guess it may be blocked as well soon. People I talked with told me they have heard of this rule but have never seen anyone get hurt from it by getting his phone blocked.
So if you're a turist and thinks about using a Turkish prepaid SIM or any kind of SIM, think twice. within days, weeks or months, your phone will be useless here. My Turkish SIM card worked fine last visit a month ago, but it doesn't anymore.
Now if I would ask how I could change the IMEI that would be considered illegal because many want to do so because they are thieves, but legitimate people who got their phone blocked by a obscene Turkish laws has nothing they could do about it, even if they aren't Turkisj.
My friends talked with the Turkcell for 30 minutes and there was nothing they could do, they said it's a state issue and that only within a week time it will be in their hands so i would be able to go to their service center and show my passport. What a country!
Hi All, first post here trying desperately to find some information on the following problem.
My handset SPV M600 has the orange customisation and has been hard reset so it's back to factory specs. I can make and receive phone calls ok but I can't access the messaging services, send or receive text messages. Whenever I try I get the following error message
Phone
The phone is not ready. Wait 15 seconds and try again.
Needless to say, I've waited a bit longer than that with no joy. I would really REALLY! appreciate any help or advice you could give. Orange have tried sending SIM updates - (my monitor flashes like it does when there's something receiving on your nearby handset) but they never appear in the inbox.
I'm willing to try anything, even a reflash to another stable ROM if someone can point me in the right direction for a howto and the files.
Sorry for the long post, here's hoping you can help!
Cheers
Dan
Same problem!
Hi Hitby,
Did you get this resolved? If so, what did you do?
I've just upgraded my Orange contract and got a new SIM from them. Everything was fine with my old SIM, this new one is OK for calls, but not texts. Same messae as you.
Orange aren't interested - not Orange phone etc.
Rather frustrated with them, needless to say!
Richard
i did mate, you need to get orange to switch the SIM card for a compatible one, Personally I thought they were all the same but apparently not. Mines a violet one with a small orange logo, can't remember what the other one was like (black?) but it looked different. I spoke to someone in the UK at length who maintained it was nothing to do with them then rang back and got put through to the indian call centre, she took my SIM card number and knew straight away from the digits that it wouldn't be compatible!
Thanks
Thanks for info! This is driving me nuts, to the point where I'm almost spending £200 for new phone.
My SIM is a black one with a dark red pattern.
Orange told me "it shouldn't matter what phone you put your SIM into; it should all work"
I'll try calling and ask for a compatible SIM card. Great job for my holidays.
I will post outcome
Richard
yeah, the guy i spoke to in the UK said that to me as well but there ARE different types. hope you get it sorted
Dan
Fixed....well kind of
No joy with Orange. They almost lost my business, and I had to go to two shops before it was "sorted".
I decided to upgrade to the SPV M3100 (£200 from Orange on my contract) and I'll sell the existing phone to a friend (if his SIM card works, of course)
Big companies versus one consumer....guess who won.
Thanks again,
Richard
Phone not ready error
I had the same problem. Orange are unwilling to acknowledge that they do have different SIM cards in the first instance. However, I called them and told them that I had spoken to HTC and that HTC had confirmed that there is a known issue with some Orange SIM cards and the Prophet (although I actually I hadn't). I also told them that I needed a purple and orange SIM card instead of a black and orange one. Two days later a new SIM was forwarded and my phone is fully functional - be persistent with Orange and you will get a result. I gather from the Technician who called me back that there are a series of numbers on the SIM card number which indicates which type of SIM it is. (From memory I think he said anything over 30 was a 3G SIM which is incompatible) but for sure Orange in Bristol are aware of the fault and know how to put it right. I spoke to several supervisors before I got a resut so be ready to be persistent. Oh and once sorted don't forget to complain about the service you have received - I got some free line rental out of it too.
Congratulations
Well done on getting yourself sorted with Orange. I'm a very patient guy but after getting different stories from Orange every time, the hours wasted got to me......
I like the M3100, pity it cost me about £150 after selling old phone - Orange won't be getting my business if there's any trouble in a year or two when my next upgrade is due!
Just so you know, i spoke to orange last week about this and they referred me to tech support, after a few days they came back with the sim is faulty and are sending me a compatible one!
BUT if you are having this problem with a contract sim, ring up orange customer services and ask for a new sim, just say the old one is faulty, they Should then send you a new one no questions asked! much quicker than waiting for tech to respond.
Or if you are on orange PAYG go into your nearest orange shop and they will give you a new sim there and then!
hope that helps someone
Read this thread http://forum.xda-developers.com/showthread.php?p=1619788#post1619788
i fixed mine.
i had the save problem with my imatejamin in wm6 gullum official rom, the error always shows when sending sms,
what i did:
1.hard reset-(if not work),
2.re-install your rom,(no vendor wm5->wm6 rom)
then my prophet is back to normal,i think it has something to do w/ the apps that i install or the system files gets corrupted,etc,
im using the touch VIII wm6 rom right now.
i hope it would help.
Edit: I have now taken this phone on a journey and it will connect to Vodafone occasionally so it would seem to be poor reception rather than a total failure - so any heads-up on antenna diagnostics?
Hi,
I had an old SPV-C500 that was kicked around badly by the previous owner so I bought a new case for it. Having found out that replacing the case is not just a screwdriver job, I got the thing back together eventually and fired it up.
All was well (apparently), but it was SIM locked to Orange and we're all on Vodafone so I unlocked it AND upgraded to WM6 at the same time. Result is that the phone boots OK but just sits at 'searching' looking for a network. Another C500 I upgraded at the same time is working fine so I guess the rebuild has damaged the radio or antenna circuitry - shame I did not try the unlocked phone before upgrading to WM6, but there you go.
Getting the phone working is not critical (it was a 'spare' anyway and the new case cost a few pounds on eBay), but if anyone can point out any common rebuild issues that might cause this fault I'll have a quick look before I bin it.
Thanks
I am having a problem with my HTC Touch P3450 phone for the past 2 weeks. Although the GSM signal looks good, I am not able to make/receive calls. I am on "Phone" mode (not Flight Mode or similar). Everything else (WiFi, programs etc.) works fine.
My operator is Turkcell and I live in Istanbul, Turkey. The phone was purchased from the United States.
I have done a ROM update to ROM version 1.17.707.2B WWE but the problem still exists.
Has anyone else experienced this kind of problem? I suspect that this issue has something to do with the 3G upgrading process going on in Turkey.
Can you try to use your friend's sim card and see whether it works.
Is it something like a dropped call?
I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.
turbulence2009 said:
I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.
Click to expand...
Click to collapse
I think its time to change your phone's radio. go to the elf-upgrading section to find out more.
I have the same problem
Hi, i have the same problem. When I make a soft-reset on my Elfin it has signal, but just 3 or more minutes after i cloud not make any calls and if someone try to call me they receive the message that my cellphone is off. Rigth now i am performing a radio upgrade and i will let you know if this is the solution for the problem, if you are done with this please let me know how to solve this.
Hi I have the same problem with this phone, can some one of you tell me witch is Radio ROM is the best for HTC ELF.
Thank you guys
I think that this is a common problem on Htc Touch, cause i have exactly the same problem.
I have this problem too
I upgraded new radio 3.34.90 but the problem still make me angry
Call ended itself, i tried 3 4 sims from 3 4 operator
Same problem.
i have same problem sometimes network gone automatically but signal shows full but after reset it starts perfect. thn after somtime same prob?
is thr any solution?
same problem here (P-3452 Elfin)
bsnl sim not working
Hello there.....
I am from Bangalore,India. i was using BSNL SIM for 2years. suddenly one day the Sim was dead. i thought sim problem so replaced 2 times after that got AIRTEL Sim. now its working fine. the problem is with 2 or 3 carrier operators. STRANGE!!!!!!!!
i have this problem too nobody to help pelease
tanx
please some one help me.....
I have been investigating this issue on and off for a few months now on one of my elf’s. I originally bought this phone off eBay to test stuff, and found no signal was being received when I got it. The auction did say this so fine. Checkmend says it is not blocked in any country, and is not stolen etc. Therefore, it is definitely something on the phone opposed to networks.
The phone can pick up signal, it noes networks exists, and can identify them, however, when registered and "connected" it does not pick up messages, and when I try to make a phone call the signal completely drops.
I like others have tried many roms. I have even tried every signal radio. I have also tried 6 different working Sims across a number of operators.
Basically, I think this issue is hardware, I mean, there really isn't anything else that I can think off. I have done some reading, and I *think* it may be down to the PA chips. There are 2 off these in the phone, one for Radio signal, and the other for Bluetooth, and wifi. (I think that is it).
These are located just above the battery on the back of the circuit board from what I can see, protected by 2 parts. One removable (two top screws - also contains the speaker) and one fixed into the middle part of the body.
I've done some playing, and it seems may be easy to break, either by dropping the phone, or even possibly by something as little as keeping the phone in a pocket and sitting on it.
I am not sure where I can go from here. I may need to investigate this further, but it is looking like it is going to be a dead end, considering I am not able to BGA solder to replace it, and expect the cost in doing so outweighs buying a new phone. I'm going to look into signal amplifiers, and see if I can find one that’s not just a piece of tin foil, and actually works. It will be interesting to see if that will improve the signal far enough for the phone to be usable once again. I may even just try with some kitchen foil, or by plugging in an external aerial (which I do not have yet, and may be costly, and therefore no point). If the external aerial works, I guess the chip could only be damaged, and not able to get enough strength itself.
This is only a theory on what I think is wrong with my Phone, and may be different to what everyone else’s is. But i thought I should put it out, to see if anyone else is able to confirm/kill my idea. It is a theory after all, they are made to be proven!
If anyone else has any ideas, feel free to pitch them, I like hearing what others are thinking, and it may be possible, although I admit very unlikely, that we could find a resolution to this issue!
Stu
@ashkan62 , can you provide a detailed problem please, this may give me something more to look at that I have missed.
wow. that's really informative. I've done upgrading radio roms too and even the spl. but nothing happened. hope your investigation on this works. thanks for the info.
or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?
cnergy_14 said:
or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?
Click to expand...
Click to collapse
I think it can't harm to try, be sure to follow the right procedure.
Yeah. I'll try to do the upgrade this week. I'll inform you if anything happens. (like bricking my phone. )