I have a t-mobile mda compact on contract, which i only got for the phone. I use my o2 sim card in it. Last Friday i lost my mda compact with my o2 sim card in it. I phoned up t-mobile and got the phone blocked then phoned o2 and got my sim blocked.
Then i went and got a new o2 sim card and used it in my c500. The next day i got a phone call from a friend of mine and he said that someone had phoned him saying that he had my mda compact!! lucky me!!
I then collected my mda and put my o2 sim card in it and it worked fine. I still carried on using my c500 as the stylus for my mda was not there with the phone.
Then last night while i was at work my c500 broke and wont stay on for any longer than 10secs. I thought lucky that i have my mda, but when i put my 02 sim card in the mda this morning my mda wont pick up a signal. I have also tried other sim cards in the mda but none work.
I phoned t-mobile and they assure me that my phone is unblocked. o2 say that i may need to get a new phone??
I'm a bit confused as to what could be wrong.
Is it possible that my phone is locked to t-mobile again??
Any comments or suggestions would be much appreciated
just do a reset
if it wouldnt help make a hard reset (holding power button + reset button with stylus)
I've already done a hard reset but still the same. There is a exclamation mark next to the signal icon, any ideas what that means??
same to my O2
hello
well well i did a upgrade to my rom and ext rom now i got the same " ! " mark next to the network signal on my phone and same it would not pick up any signals
so is my phone also locked
can some one help me !!!!
MDA compact issue.
Just saw your post on the XDA forum re: no MDA signal after loss.
I work at T-Mobile (UK) head-office in Hatfield and while I’m not in Customer Services (or even a customer facing role!), my job as a Transmission Network Planning Engineer does give me access to all the systems that I could help you out.
While I don't actively post to these forums (yet) I have been keeping up with the PDA/Mobile scene since the beginning.
Worst case scenario, even if I can’t help I could confirm the status of your IMEI bar or SIM block, etc and pass you internally to the appropriate team.
My direct extension is 01707 313319, (switchboard - 01707315000) however I am finishing work at 5.30, so you are welcome to ring me tomorrow.
I know how frustrating it can be to get nowhere especially with an MDAc and cust-serv, so I’d be glad to help.
Kind regards,
Adam Hirshfield
TMUK - TNE
thanks
hi
i dont know
but its working fine after the reset again i did
At the begining of October last year my boss was selling off his XDAII as he was upgrading to a XDA mini. So I thought great the price is right so I bought it off him. So far so good.
Now my Debitel/vodaphone sim card (Not directly from Vodaphone) worked straight away. No problemo. However I started to get Info SMSs at a rate of one every 10 seconds - 5 minutes. So I rang up the Debitel hotline and they told me how to block them although they couldn't tell me where they were coming from. However there seemed to be no problems with my account. This helped briefly but every time I had to restart it, wether because I had used the flight mode function or it had crashed (happens ofter when using Acrobat reader) or even after a cold restart, those damned Info SMSs were back and I had to block them again. About a week Later the touch screen gave up the ghost, and as it was still under garantee, O2 changed it straight away. The exchange one lasted about a week however it had the same Info SMS problem. Now these Info SMSs never affected any of my other phones and when I recieved my third XDAII, guess what? Yes those Info SMS were back again. Debitel told me during my numerous calls to there hotline that I obviously had ordered the news services myself, which I denied as I had not ordered them. They gave me a number to cancel any Jamba (Debitel service) Info SMSs which didn't work as I hadn't ordered from them. Then the Hammer. End of November, I recieved a phone bill from debitel for €216,88 :shock: (my usual bill is €90 - €115) It seems that all three phones had rerouted all those Info SMSs and any missed calls to a O2 service number :evil: Debitel naturally told me that I had rerouted all those calls and still insisted that I had somehow ordered the Info SMSs and of course the were not willing to negotiate on my bill.
Eventually I found out that they were comming from Vodaphones Vlive portal, however on calling the much loved Debitel hotline. I was informed that there was nothing that they could do as they came from Vodaphone. Now Vodaphone said that as I had a Debitel/Vodaphone contract they could do nothing as they have no accsess to my account. Debitel did however say that thier technical department could and would stop the Info SMSs but that was 3 weeks ago. Well now I've written to Debitel to canncel my contract and ask them to stop all Info SMSs going through my account however I've had no confermation on either account so I guess I'll just have to wait... Now the next interesting thing I installed a Vodaphone Sim in the XDAII and guess what even with a new number the Info SMSs kept comming and yes all my calls were being rerouted... Damn this XDAII is becomming expensive. How the hell am I supposed to stop the Info SMSs from being sent? Because blocking them is obviously not enough... Any ideas? I'm at my wits end HELP!
Steve
Help!
I've got an unlocked G1 bought off eBay in early December. Up until today it's been working without any problems. However at 11am today it dropped off the O2 network and I can't get voice / text. I still have data access though.
Here's what I've tried:
1. My SIM in another phone - fine
2. Other SIMs in my G1 - no network registration except for a TMobile SIM.
3. Soft reset of G1
4. Hard reset of G1.
5. Wipe and reflash using update.zip method off microSD card to UK RC8 - no difference.
I'm desperate here - got multiple important calls pending over the next few days..
If I use "Search Networks" and manually select O2, I get the message "Your sim card does not allow a connection to this network".
"Registering automatically" also fails (but silently).
How can I get my G1 up and running ??
Try getting a new sim card from O2?
Currently using my SIM in another phone without issue (on the same cell tower too).
CodeMonkey said:
Currently using my SIM in another phone without issue (on the same cell tower too).
Click to expand...
Click to collapse
Some random setting might be off? Here is another thread with O2 discussion and APN info...
http://forum.xda-developers.com/showthread.php?p=3174050#post3174050
--M
demontefixo said:
Some random setting might be off? Here is another thread with O2 discussion and APN info...
http://forum.xda-developers.com/showthread.php?p=3174050#post3174050
--M
Click to expand...
Click to collapse
Nope - it literally dropped off the network after being in use with no problems after a month.
Can connect to o2 data channels, just no voice / text. Connects to voice with T-Mobile SIM only.
I've redone the settings 1/2 a dozen times as part of the whole wipe / re-flash circle of life thing...
Given up now - will test with PAYG TMobile and sell on eBay for parts / working. Can't be dealing with it for now but will return to Android when it's a little maturer and my contract's due.
I'm having the exact same problem. Anyone ever find a solution? I phoned T-Mobile and they told me to type in something involving the PUK code, but I didn't think it'd do anything.
I typed it in, and it's just stuck now. Saying unblocked, now unlocking.
Anyone help?
petertheface said:
I'm having the exact same problem. Anyone ever find a solution? I phoned T-Mobile and they told me to type in something involving the PUK code, but I didn't think it'd do anything.
I typed it in, and it's just stuck now. Saying unblocked, now unlocking.
Anyone help?
Click to expand...
Click to collapse
I've got a pay as you go T Mobile SIM in mine now. Registers with nework ok but won't make / receive phone calls / messages..
Going through the mill with T Mobile support in the hope they've seen this before..
Hey,
I'm from Germany and wanted to complete an O2 contract and use it with my G1.
But before I make the contract I used an O2-prepaid card (O2 loop). Im connected to the next O2 cell and calling works great. (running ADP1 JF 1.31 fw)
The cell-tower are not the same as t-mobile and vodafone and the active O2-cell is changing very often.
I hope O2 contract will work, because it's the cheapest kind of data plan.
CodeMonkey said:
I've got a pay as you go T Mobile SIM in mine now. Registers with nework ok but won't make / receive phone calls / messages..
Going through the mill with T Mobile support in the hope they've seen this before..
Click to expand...
Click to collapse
*sigh*
Looks like it's borked.. I give up..
Anyone want to have a go?
* shameless plug * (mods please edit this out if inappropriate)
http://cgi.ebay.co.uk/HTC-G1-Mobile...MobilePhonesQ5fMobilePhonesQQsalenotsupported
will you ship to US?
neoobs said:
will you ship to US?
Click to expand...
Click to collapse
Sadly no :-(
i had the same problem with my touch hd,also brought from ebay as it was unlocked.used it and worked well for 3 weeks then wouldnt make calls but would connect to the internet.after weeks of trying i found out from my network provider that the phone is blocked ie reported stolen.so the person who sold it me had done an insurance scam.he diidnt get away with it though as i reported him to ebay and the police.and i got a new 1 from my insurance.so im happy now.you should ask your network to check the imei against thier database to see if your phone has been reported as stolen
mrcraig said:
i had the same problem with my touch hd,also brought from ebay as it was unlocked.used it and worked well for 3 weeks then wouldnt make calls but would connect to the internet.after weeks of trying i found out from my network provider that the phone is blocked ie reported stolen.so the person who sold it me had done an insurance scam.he diidnt get away with it though as i reported him to ebay and the police.and i got a new 1 from my insurance.so im happy now.you should ask your network to check the imei against thier database to see if your phone has been reported as stolen
Click to expand...
Click to collapse
Looks like you were spot on mate.
Just done a CheckMend report indicating that the IMEI has been blocked on "one or more UK networks".
I've pulled my auction (of course) as I'm an honest seller.
Will have to do some digging as to why - tense email to original seller tonight I think, then maybe the police etc in the morning.
CodeMonkey said:
Looks like you were spot on mate.
Just done a CheckMend report indicating that the IMEI has been blocked on "one or more UK networks".
I've pulled my auction (of course) as I'm an honest seller.
Will have to do some digging as to why - tense email to original seller tonight I think, then maybe the police etc in the morning.
Click to expand...
Click to collapse
Blocked by T-Mobile at someone else's request.
Paypal - no resolution as > 45 days (nicely timed by seller it seems)
Time for the police *sigh*
Wow! Turns out my phone was blacklisted too! Thanks SOO much! I never would have thought to check to see if it had been reported stolen.
Need to chase up eBay seller now though. Fun.
Well - after hammering away at this for nearly 3 days...
I have a crime reference number!
Which means that PayPal / eBay / T Mobile will need to investigate.
Friendly advice to any others in this situation - I was told initially by the desk officer at my local police station that this was "a civil matter". Thankfully I ignored that and spoke to the local headquarters - they've confirmed that it's a criminal matter and they will be investigating further. So stick to your guns ;-)
Fingers crossed, and good luck to anyone else out there in the same situation.
Apologies for the bump
I apologize for bumping the thread after all this time, but i've had this happen to my G1 just today. After months of flawless use my unlocked G1 suddenly decided to not like any SIMs but a T-Mobile one. Annoyingly IMEI checks show that it's not blacklisted, using both CheckMEND and calling O2 direct and asking them if they have a blacklist flag on it, which they didn't.
I'm wondering if CodeMonkey, or anyone else, managed to get anywhere with a claim or a reason or solution to any of it?
Also, i'm curious as to whether or not we have the same Ebay seller, just to ease paranoia of a scam of some kind going on.
Cheers
-- dil
dilandou said:
I'm wondering if CodeMonkey, or anyone else, managed to get anywhere with a claim or a reason or solution to any of it?
Also, i'm curious as to whether or not we have the same Ebay seller, just to ease paranoia of a scam of some kind going on.
Cheers
-- dil
Click to expand...
Click to collapse
This is still with the police *sigh*. Currently chasing down the T-mobile account holder who blocked it originally and the seller. Given up much hope of getting my money back but hoping to take the £350 I'm down by out of the guilty party's hide through the criminal justice system. As far as I can determine, this is either insurance fraud (account holder sells phone for cash, reports as lost and claims off TMobile insurance) or theft & selling stolen goods.. I personally think it's an attempt at insurance fraud by some dimwit as the phone came in it's original packaging with accessories still sealed.
I won't post the seller's name on a public forum in case they're an innocent party, however PM me the details of yours and I'll respond. If it is the same seller I'll update the police appropriately so they can widen the investigation and get in touch with you (if you want to go down that path)..
**EDIT**
Update - compared sellers and they're not the same: watch out if buying on eBay peeps.
I am glad that I found this threat, to learn I am not crazy. Bought a German G1 via ebay, and the first day (wih original FW) everything was fine. At least i think so as I didn't use it much. Then I upgraded manually to latest German RC9 version. While the phone showed to be connected to o2 and internet was working fine, I noticed only one day later that I was not able to make outbound calls or send SMS. Also other o2 customer got error tone (no real message why not reachable) when calling me, SMS didn't arrive. However the most weird thing was that it was possible to call my mobile phone from my fix/land line! Again, for other mobile phones I was not reachable, but land line worked?!
While beeing frustraded I did HW reset and the FW update again, but still same problem. Still in the evening of the same day I left my house, sitting on the airport - and suddenly it worked smoothly. Since that, for a week now, everything works fine.
No, I don't undertand this at all. And I think this was in my case also no issue of being blacklisted as it works now, without doing anything. Letäs hope it does not have a fall back.
G1 Swindle
Hey guys
It looks like I have also been swindled by some chump on ebay and my G1 has been blocked. Has anyone any idea if the phone can be wiped and rebooted in a fashion that clears it from any blocking register?
Otherwise I'm stuck with a very expensive paper weight!!
Hi
I have just bought a diamond 2.
I have put my SIM card in and when I switch the phone on it comes up saying the SIM is missing. I have tried cleaning the SIM and re-inserting and even padding out with some paper. Unfortunately none of this has worked and the phone remains just as useless to me.
Apparently it is SIM-locked to O2, I am using a working O2 SIM. Does this mean that it might be SIM-locked to someother network or is it a hardware fault or could it be something else?
I have tried plenty of searching but that has yielded nothing so far.
Thanks for any answers
Jim
Hi
Have you bought this second hand? Perhaps it is locked for contract use and you are using Pay As You Go? It might also have been reported stolen and deactivated.
Do you know the SIM works, have you tried it in another phone?
Options are, try another O2 SIM, if that doesn't work contact O2 and ask them to check it, they might be able to tell you why the phone isn't accepted on their network. Alternatively contact the seller maybe?
If it is new of course take it back to the O2 shop and get them to check it, it could well be faulty.
Regards
Phil
Thanks for your response Phil
I have tried 2 different working O2 SIM's in the phone and they both don't work.
I'm thinking that because its saying SIM is missing it is not seeing the SIM as opposed to it being SIM-locked.
I have contacted the seller and he insists that it worked fine on O2.
I am really dissapointed as I was really looking forward to using this phone
I had exactly the same when I first powered up my TD2 - and I know my SIM worked.....
I found that I cleaned the sim by running on my t-shirt (obvious) - and then reinserted - with the same problem....
Then I pushed the card hard in both lateral and vertical directions - push the end of the sim towards the edge of the phone and then push down on the sim - it didnt even look like it moved to me - but when I put the battery back in - presto it worked.....
I'll give that a try, thanks
no joy with that.
Thankfully the seller has offered me a refund, just need to buy another one sharpish
Odd issue, but prob just me being thick.
Bought replacement Advantage off ebay to replace my old/dying one. It was said to be locked to O2, but I put in my SIM (T-Mob) and it "just works". Happy Bunny me.
BUT, I just tried to dial Voicemail and I get a recorded message saying my voicemail has been re-set, please wait 5 minutes to re-dial. 5 mins later I dial and get same message.
Got hold of T-mob and they are stumped. Put SIM back into old phone and works just fine.
So the question is whether the new phone is "locked" and whether simply unlocking it will work.
Apprecaite yr thoughts before I stump up my hard-earned
Robert
Just had a call back from T-Mob (hey, pretty good service !!) - according to the very nice lady, who had done some research the problem may be that my HTC phone doesn't reconize the "+" sign at the beginning of the phone # for voicemail. Could I try dialling long-hand.
I did, and it worked ! She says some HTC phones and some Crackberrys have this problem. Never experienced it before, but then again I either used T-mobs software on the Ameo or MiChy's rather lovely cooked replacements.
Is there a registry setting somewhere?
Cheers
Robert