Database Users

SOS !!! Help !!! Cingular 8525 and WifFi

Folks,
I am desperate and I need help - I have had a Cingular 8525 for about a month now. Everything was going fine till Christmas day -
exactly a day after my 30 day return period :-(.
The issue is that every time I turn on Wifi, my device finds countless connections (I live in an apartment complex filled with
young professionals). From here, I go nowhere but downhill. If the phone goes to sleep while the WIFI is turned on, it does not wake up
at all. I do the only one thing that remains to be done and that is reset the phone. This time the device boots up however
the WiFi is still turned on and the phone shows a big exclamation where the bars are supposed to be. Then I get an
error "The Operation failed". Even a clear storage does not solve the issue. If I keep the phone turned off for about a day
and go to a location where there are no Wifi networks, everything is fine again.
I got Cingular to send me a Warranty Exchange device and Lo and Behold, I have the same problems with the second phone
too. I spoke with data device support and they asked me to go to a Cingular store where the device works fine as there are
no WiFi networks there.
I cannot return, cannot use my phone to the fullest extent and am in despair. Can someone tell me if there is any miracle that
I can utilize at this time. Please help !!!
p.s. - I have never installed any third party apps on the phones.

Cannot take time to answer this right now but, the answers are alraedy posted on this board. It does not sound as if there is anyting wrong with the phone except the not waking up part which is a known issue and also documented here. Also try the Wiki http://wiki.xda-developers.com/index.php?pagename=HTC_Hermes
I will check in again later
Mike

Mike,
Any help is appreciated. None of the topics below cover issues with WiFi. Once I turn on the WiFi, it will not turn off even with a hard reset or soft reset and then the phone shows the exclamation "!" !!!

Well just for starters I'm going to suggest that you DO add two applications - most importantly Magic Button
http://www.trancreative.com/mb.aspx
With this tool installed you will be able to see from the task bar what programmes are running on your device. (You may or may not know that applications that are opened and then shutdown with the X at top right corner are NOT actually closed but running in the background. Magic Button will allow you to see these and close them down - particularly Active Sync which will get in the way of your WiFi connection.
I think you are not getting any wifi connection but you are detecting networks from folks around you?? Does it detect your own network? and if so at what stage do you have a problem.
If your own network is being detected but the usual means of connecting e.g. by entering WEP key is failing then you might want to install an application called Hitchhiker http://www.kasuei.com/hitchhiker/ this application resolves various conflicts and will re-establish IP address and will allow you to enter the WEP key or even copy and paste it in. Once run and connected hopefully, you can close down Hitchhiker (if you want to) and connect to wifi by your normal route (Hitchhiker will have saved the connection information to the standard locations so you don't need to use Hitchhiker each time you want to connect) (Note you must also download and install the .Net Framework a link for which is also given on the Hitchhiker page given above)
Finally (for now) you say Wifi is on all the time even after soft reset. But you can switch it off, in more than one way. Here's one way, below the on/off switch right hand side is another hard key for the "Communications Manager" . On the screen that comes up you will see an aerial with waves radiating from it. Tapping will close and tapping again will re-open. Here you can also open and close the phone function, though I never close mine.
Mike

Wifi won't turn on.

Hey guys, I've been having a problem with the wifi on my universal for awhile, it just won't turn on, antenna stays off, no scanning, it's just off.
Going into the Wireless lan settings in the control panel "Wireless LAN OFF" is displayed, click "Turn on WLAN" it thinks for a few moments then returns to off with nothing changed.
Does anyone know if this is fixable? It doesn't appera to be a software issue, as it has continued on 3 diffreent ROMs... so i'm not sure how to proceed

Balur said:
Hey guys, I've been having a problem with the wifi on my universal for awhile, it just won't turn on, antenna stays off, no scanning, it's just off.
Going into the Wireless lan settings in the control panel "Wireless LAN OFF" is displayed, click "Turn on WLAN" it thinks for a few moments then returns to off with nothing changed.
Does anyone know if this is fixable? It doesn't appera to be a software issue, as it has continued on 3 diffreent ROMs... so i'm not sure how to proceed
Click to expand...
Click to collapse
I don't have Universal, But did you test an official rom or a cooked rom ?! because some of the cooked roms don't have the right wifi driver

I don't think its the driver, since 3 different ROMs, and no one else has complained about such thingcs in any of those ROM's, also it does work sometimes but thats maybe 1 in 20 reboots.

Balur said:
I don't think its the driver, since 3 different ROMs, and no one else has complained about such thingcs in any of those ROM's, also it does work sometimes but thats maybe 1 in 20 reboots.
Click to expand...
Click to collapse
i have the same problem...although my universal has an official rom...
but Balur i have another problem please tell me if you have the same thing... sometimes when im lucky and get the wifi on and log into a wifi network sometimes the (new wifi network balloon message) appears 5 to 10 times and other times even after i log into a network i cant use the internet for anything browsin, messenger or anything else....
again that occurs frequently but not all the time....
hope anyone could help...

hi i also have the same problem that sometimes the wifi wont turn on, although i press the wifi button...don#t know why...
i often have to resset and than it works...

Anyone...
Anybody...
we need a solution plz

hello people, fist time poster here. had my uni for about a month now. very useful device, I was loving using the wifi until 10 mins ago when the whole device turned off randomly whilst browsing through wifi. plugged it in to charge, when starting up I get a couple of errors saying certain things won't start. now wifi doesn't start and I get the same problems as others on here. do we have a solution to this?? also, can I actually turn this device off? I've tried holding the power button on for 20+ seconds and had no joy.

Bellers said:
also, can I actually turn this device off? I've tried holding the power button on for 20+ seconds and had no joy.
Click to expand...
Click to collapse
You mean "really" off, like as no battery would be inside?
Nope, you can't
You can switch the active pda part off and set it to silent, but this wouldn't prevent the device from switching back on on phonecalls. Even if you turn off the radio stack it still would power the display's backlight on and show a notifier if a reminder was set up.
Really turning it off is only possible by removing the battery. Yes, it is a windows mobile device.
Concerning your problems after the crash you should be fine by coldbooting after recharging the battery. The latter one often causes some troubles with the Uni.

Balur said:
I don't think its the driver, since 3 different ROMs, and no one else has complained about such thingcs in any of those ROM's, also it does work sometimes but thats maybe 1 in 20 reboots.
Click to expand...
Click to collapse
I had a same problem.

Yep.. I hate this, i have the same problem and i havent found any solutions

WiFi also dead but on a HTC Artemis
Hi Guys,
I have the same problem but on my HTC Artemis aka XDA Orbit. Only occurred when I was flashing with different ROMS. Even when i flashed original ROM still same thing.
I did read on the forum somewhere that the issue was due to the device not having a valid mac address.
Anyone shed any light on this matter?
There are tools out there for other HTC devices to get Wifi back but not sure if they will work on the uni as they dont work for the artemis.

i was able to get my wif working bygoing into the wireless manager then network cards and had to change it so they all were set to connect to the internet

Balur said:
Hey guys, I've been having a problem with the wifi on my universal for awhile, it just won't turn on, antenna stays off, no scanning, it's just off.
Going into the Wireless lan settings in the control panel "Wireless LAN OFF" is displayed, click "Turn on WLAN" it thinks for a few moments then returns to off with nothing changed.
Does anyone know if this is fixable? It doesn't appera to be a software issue, as it has continued on 3 diffreent ROMs... so i'm not sure how to proceed
Click to expand...
Click to collapse
hi @ all
this tread is a bit "past" but now i got the problem mentioned by balur. i used google and the forum search, but i was not able to find a solution. i hope smb. can help me, because i need the wifi on friday!

I solved the problem of Wi-Fi turning off by going to ActiveSync - Connection Settings and enabling "Allow wireless connection on device when connected to the desktop" option.

Wifi Stopped Functioning after flashing Roms
I have had similar wifi problems with my uni,
My uni was working perfectly for a long while when using "Tomal's 7.7" with Radio 1.18 . . . since then I tried testing with "T-Mobile official ROM AKU3.3" where the flash process when without a hitch.
However I had to change roms again since the T-Mobile rom wasn't very good. but i never got as far as testing the wifi
- - - -
I then tried to flash Tomal's 8.5 Beta, I ran into problems, and was stuck at the bootloader, I tried unlocking the uni with mtty, But i had copied and pasted the commands, and it kept on returning errors, after disconnecting and connecting with mtty again i tried typing in the commands and successfully unbricked my uni.
I attempted to flash Tomal's 8.5 Beta again, this time it worked without a hitch, but then I couldn't turn on wifi.
Wifi cannot be turned "on" from the comm manager or from WLAN. It just remains "off".
So I tried flashing back to Tomal 7.7 and wifi still didn't turn on.
Then I tried flashing Tomal 8.5 Beta again and still no wifi.
I've now tried flashing Radio 1.15 and - still no wifi
- - - -
I havn't the foggiest why wifi isn't functioning at all. Have I messed things up when I copied and pasted the commands into mtty?
Or did flashing the T-Mobile rom cause the problem?

No WIFI
Same here. I've tried 2 different upgrades now and the WIFI simply will not turn on. I've tried all the tricks in this thread, still no WIFI. anyone any ideas?

yason said:
I solved the problem of Wi-Fi turning off by going to ActiveSync - Connection Settings and enabling "Allow wireless connection on device when connected to the desktop" option.
Click to expand...
Click to collapse
Thanks a bunch, this works for me.

Hi, I have a Qtek 9000 and a still have the same problem: Wifi wont´t turn on!

Wifi won't turn on - April 2009
Hi, I have a Qtek 9000 and a still have the same problem: Wifi wont´t turn on!
Any one has the solution.

rntip said:
Hi, I have a Qtek 9000 and a still have the same problem: Wifi wont´t turn on!
Any one has the solution.
Click to expand...
Click to collapse
Welcome to the forum
Try doing a hard reset or flashing another ROM
Good luck and don´t forget to vote!

wifi

Is anyone else having problems with a sx-66 and wifi. I have upgraded to all three roms, tried radio rom 1.15 and 1.13 and still no luck. I can see the network and it attempts to connect and then drops. I am trying to connect to a linksys router and I am using wep. I have other PPC's wm5 and wm6 and they all connect no problems. It worked with the 2003se on it. Any ideas would be appreciated. I currently have the xplode rom (fixed version).
greg

I also have a sx66 and i used to have the same problems on different roms. But ever since helmis wm6 rom i have gotten it to work. I am currently using pdaviets rom.
It could just be the rom compatibility.
Im not sure if this is useful but try turning on Wlan first. Then afterwards turn on wifi.

I tried Helmi's rom with no luck, but I think I will reflash it and try again. If I don't follow the procedure that you suggested it will not work at all (wifi won't turn on).
Thanks for the suggestions... I will see if going back to Helmi's works.
greg

hi...
actually i have a helmi's rom.
i had the same problem, but i had discovered that you should turn on the bluetooth first, then turn on the wifi.
be sure you have all programs closed, and if you still haven't do it, softreset the device and try again

wlan manager first after SR
I use Helmi's WM6 rom. Issue was there in WM5 rom too, mostly after soft reset.
Workaround:
after a soft reset I first connect WiFi via WLAN manager (it tries to connect but doesn't). Then I use the COM Manager (I installed the HTC Touch 2.0 from xplode, but previous/other version also OK) and I connect without problem.
Use workaround anytime when WiFi seems non responsive.
Cheers

Ok i will explain something about wifi problems
Our drivers have a lil bugs in wm5-6
Wifi startup procedure in WM6:
1.Turn on the wifi from wireless manager (start=>settings=>connections=>wireless lan)
2.It will turn on and automatically turn off (this is afrer soft reset and you must do it after every soft reset if you want to use wifi on/off trough comm manager. it will stay on only after first usage in a fresh rom)
3.Turn on the wifi trough comm manager
4.It will detect your network(try to connect to it so the newtwork settings to be applyed - encryption, channel, ssid and password) but it will not connect to it
4. turn off wifi and then turn it back on (this time it will detect your network and it will connect)
this procedure works for me every time
i use linksys wrt54gc router with WPA TKIP encryption, tryed this on other routers and AP's also and it work flawlessly

For me, the following 2 steps always work:
1) Turn on 'Wi-Fi' from CommMgr
2) Once inside CommMgr, click (settings;Wireless LAN) and select 'Turn on WLAN'
With these 2 steps, my Wifi ALWAYS turn on (even after soft reset).
Sometimes, step1 by itself turns it on.
I programmed CommMgr to be the bottom-right icon for (Contacts) on screen.
My bottom-left button is programmed for Tomtom6.

check out xplode's HTC WLAN Manager cab
I have just installed xplode's HTC WLAN Manager cab which solved all my WiFi issues. Have a look (and download the file) at:
http://forum.xda-developers.com/showthread.php?p=1668110#post1668110
Also post your findings, whether it worked for you etc.
(Is there a way to combine these 2 threads (admin?), they seem a duplication.)
Cheers,

bins said:
I use Helmi's WM6 rom. Issue was there in WM5 rom too, mostly after soft reset.
Workaround:
after a soft reset I first connect WiFi via WLAN manager (it tries to connect but doesn't). Then I use the COM Manager (I installed the HTC Touch 2.0 from xplode, but previous/other version also OK) and I connect without problem.
Use workaround anytime when WiFi seems non responsive.
Cheers
Click to expand...
Click to collapse
hi
never mind
Thank you

No Joy... I have tried all the methods listed above and it still will not connect. Not sure what I am doing wrong....
greg

Problems upgrading SX66 to Xplode
xplode said:
Ok i will explain something about wifi problems
Our drivers have a lil bugs in wm5-6
Wifi startup procedure in WM6:
1.Turn on the wifi from wireless manager (start=>settings=>connections=>wireless lan)
2.It will turn on and automatically turn off (this is afrer soft reset and you must do it after every soft reset if you want to use wifi on/off trough comm manager. it will stay on only after first usage in a fresh rom)
3.Turn on the wifi trough comm manager
4.It will detect your network(try to connect to it so the newtwork settings to be applyed - encryption, channel, ssid and password) but it will not connect to it
4. turn off wifi and then turn it back on (this time it will detect your network and it will connect)
this procedure works for me every time
i use linksys wrt54gc router with WPA TKIP encryption, tried this on other routers and AP's also and it work flawlessly
Click to expand...
Click to collapse
I gave up on Helmi's ROM and thought I would try yours: I wonder if your method might work better on your ROM?? If it doesn't, I assume your solution might!
But I am having problems installing your ROM: I suspect my problem might be blindlingly obvious. Your installation utility sees the BA and correctly identifies my unit and the Helmi OS. I then try to upgrade and with nothing changing on the BA, the computer stops seeing the unit and fails every time with Error 101. Sometimes if I try again it fails with Error 150. Rebooting doesn't seem to help. When it fails, curiously the upgrade utility hangs on the screen and the upgrade panel (with no progress of course) stays transparent in the foreground. I am using Windows XP and the original radio ROM as i cant see how the Radio could affect how the computer sees the BA.
Or is the BA just a buggy unit and should I stick with my Wizard? (I kinda like the thinness and size of the screen on the BA and wonder if VoIP might work better on a 400 MHz unit than a 190 MHz one?). Or has anyone managed to get any of the Wizard WM6 ROMs working on the BA?

licensedtoquill if you want to trash your BA I will take it off your hands.
The Errors you are talking about are old ones, you need to read the Wiki, not what the software says on the screen, I think from memory it says something like, do a normal reset now... ignore that and put the device into Bootloader mode (USB or Serial) then run the MaUpgradeUt_noID.exe update again.
DO NOT FOLLOW STEP 1 at the following screen. DON'T DO IT!

Yes, I had noticed that one!
Free888 said:
licensedtoquill if you want to trash your BA I will take it off your hands.
The Errors you are talking about are old ones, you need to read the Wiki, not what the software says on the screen, I think from memory it says something like, do a normal reset now... ignore that and put the device into Bootloader mode (USB or Serial) then run the MaUpgradeUt_noID.exe update again.
DO NOT FOLLOW STEP 1 at the following screen. DON'T DO IT!
Click to expand...
Click to collapse
It's rather funny, isnt it? It is designed to send you round in circles while showing a completely different device so as to say "Told You So!" But I can't imagine any device which would take this instruction to stop upgrading and start all over again in the middle of the upgrade process???
I do seem to have completely cured my WiFi problems (perhaps slightly labouriosly) by following your instructions. But what is Xplode's .cab file for??? In any event, it doesn't install, preferring to give an 'unsuccessful' error message instead. I wonder if it is supposed to be in Xplode's ROM or if it will be incorporated into some ROM in the future?
What mystifies me is why the BA ROMs are so much smaller than the Wizard ones? That so much seemingly has to be left out of them, to be installed later with all the conflicts which seem to ensue when you do this.
In any event, I am not about to junk my BA as I do prefer it to the Wizard at the moment for the screen size alone. You really can press an icon with a finger if necessary where on the Wizard, you invariably get the wrong one pressed.

Hi,
Ive exactly the same problem as you. It keeps trying to connect but without any success. It shows Wi-Fi: Connecting and after that Wi-Fi: Available/Unavailable, but not Connected. Every time it fails, damn !

PLEASE HELP!!! T-Mobile Wing WiFi Problem

I have a t-mobile wing. After flashing open touch v3.0 biggy (which I love, thank you ttran) to my device, my wifi will not turn on. I try to select wifi in comm manager and it remains off.
I have searched multiple forums relating to this problem. I have even called t-mobile technical support. Nobody seems to have an answer.
If anyone knows how to solve this problem, I would greatly appreciate some help...

im not sure which comm manager you have but here is what you do for 10 button one
"6. HTC 10-Button Comm Manager.cab – HTC 10 Button Comm Manager
- Step 1: Copy to the phone and run it.
- Step 2: (Fixing WLAN button malfunction, somehow it doesn’t work by default on Wing): **Thanks for beowulf6’s post for this fix.
Change "HKEY_LOCAL_MACHINE \SOFTWARE \HTC \CommManager \WLAN= "Windows WLanMgr.exe " "DeviceName" = "{98C5250D-C29A-4985-AE5F-AFE5367E5006} TNETW12345"
the end of this long String is the WLAN-Adaptername of the Device.
just change in this Example "TNETW12345" into "TNETWLN1"
-Step 3: (Fixing Wi-Fi setting launch issue) **Thanks for phatman81’s post for this fix.
Change "HKEY_LOCAL_MACHINE\SOFTWARE\HTC\CommManager\WLAN\ Default:"
\Windows\WlanMgr.exe --> \Windows\ctlpnl.exe"

Cookiemonster:
Thank you so much for your quick response. I went to edit the registry, but all of my settings were already set to the specifications as described in your instructions. I am lost. My WIFI just won't turn on... I select it, it pauses for a moment, and then never turns on. Are there parameters that i should be setting for the chip itself??

spacemonkey333 said:
Cookiemonster:
Thank you so much for your quick response. I went to edit the registry, but all of my settings were already set to the specifications as described in your instructions. I am lost. My WIFI just won't turn on... I select it, it pauses for a moment, and then never turns on. Are there parameters that i should be setting for the chip itself??
Click to expand...
Click to collapse
I would either try reflashing, or flash to the original tmobile rom to make sure it's not a hardware problem.

same issue
yu,
i am facing the same problem with my WI-FI caused by wrong installition, i did restore my device to the factory setting but still i t pause for a moment then it wont work, i think this is a hardware failure and i dont think we can fix it, anyway please if anyone know how to fix this problem coz i feel my wing worth nothing without the WI-FI.
MD

Well... Thank you all for your help. I took my phone to a T-Mobile store today and they have concluded that my hardware is damaged and I have to replace my phone. So ,chances are, if you are having this exact issue, then you have damaged your hardware.

I'm having the same problem with my wifi, it'll come-up for 2 secs and then it'll go away as if the hardware is failing to initialize. I'm sure it's the same issue as the corrupt eeprom from re-flashing too much and no1 from this forum has posted any solution. Did you have to pay anything when you got your tmo-wing replaced?

dex_labs said:
I'm having the same problem with my wifi, it'll come-up for 2 secs and then it'll go away as if the hardware is failing to initialize. I'm sure it's the same issue as the corrupt eeprom from re-flashing too much and no1 from this forum has posted any solution. Did you have to pay anything when you got your tmo-wing replaced?
Click to expand...
Click to collapse
i was having that issue before try goin into network adapters tab frome the network selection screen and set it to the internet and see if it lets u on

that didn't fix it, when I turn wlan on the very first time, it will do a clicking sound for mayb 10 secs, then if I look at SDIO WLAN on the network adapters IP address, it has gargbage where normally it should say "not connected".

I was having the same issue (at least I think anyway). i would go into the comm manager, and select wifi button, and it would highlight green for a sec then nothing. I went in to the registry settings, and changed the default as it said to, but the devicename was already right. i then tried the wifi again and nothing. So I went to start-settings-connections-wireless lan, and turned on the wifi that way. It worked, and now i can select the wifi on or off via the comm manager. Maybe it just needed a jumpstart...
Thank You!

hey, just soft reset ur phone, i had the same problem. i soft reseted (push the little button on the side of the wing) and it will work again!

Fix WiFi WITHOUT cable?

Hi, im having some problems with my 8125. First, WiFi stopped working, dont know why, i cant open the settings for wifi, only for wlan, and when i try to connect via comm manager, it simply doesnt work.
THEN, the usb port broke, so i soldered it back, but apparently sth went wrong, now my device charges, but it wont sync. Im happy with my ROM and my Radio as it is, i mean i could change it but since my phone wont sync i cant, not big deal, i can manage files through the card or BT, but my problem now is that apparently the only way of fixing my WIFI issue is by flashing it, and that i cant do without sync..
any solution for this? tried also wifi apps (wifi monster), to see if they could get it to work, no luck.

jinxie said:
but my problem now is that apparently the only way of fixing my WIFI issue is by flashing it, and that i cant do without sync..
Click to expand...
Click to collapse
in case you want to flash a new rom for your 8125 maybe you can check your wiki for wizards, i think you can flash any rom in bootloader mode where in you can disregard syncing with activesync.... better read more here
http://wiki.xda-developers.com/index.php?pagename=HTC_Wizard
wish i gave you a little idea that its possible to flash even if there is no activesync connection (the least i know)
enjoy

thanks for the reply, but with sync i meant that the pc wont recognize the device, tried in 3 different computers, 2 vista 1 xp, none of them could recognize the device, 2 of them did in the past. i must have soldered it the wrong way, missed a pin or sth..
so thats the thing, any way to fix my problem without using the usb cable?

Try doing a hard reset, just make sure you back up all your contacts, ringtones, whatever before you do it.

hard reset did the trick.. or thats what i thought. i mean, i did it (lost evth btw), and it worked, first time i turned it on from comm manager, the icon didn change, but it did turn on, checked on settings>connections, and there it was "wifi", great i thought. then, after some hours, dont know, a soft reset, but without adding nor installing ANYTHING, it does not turn on from comm manager anymore, and the wifi settings yet again, GONE! WTF is wrong with this! i mean why the damn "wifi" icon suddenly disappears from the settings menu?
but (sometimes, not always) i am able to turn it on from thw wlan settings, sometimes it has the "wireless" tab, from where i can turn it on by opening some network menu and clicking turn on wifi, but that "wireless" tab does not always show neither.
ill try changing the comm manager and see what happens.. but isnt there some king of shortcut that i could use to acces the [insert nasty, nasty insult here] "wifi" settings???

seems to be working ok with this app http://forum.xda-developers.com/showthread.php?t=299070&highlight=wifi+shortcut
very useful btw, but very heavy too, im looking for sth light that wont use that much storage.. some kind of shortcut or script..

think i found the problem, i mean, not the why, but the what, in registry, the wlan drivers key is missing, HKLM\Software\Drivers, inside there should be a folder "WLAN" with a/some key/s inside, but there isnt such thing in my phone..