slooow internet - Mogul, XV6800 General

I just hard reset my mogul for the first time today, and now when i try to use the internet, it's just extremely slow. It's taking around 2 minutes just to load the sprint home page. I went to the phone settings and ran the IOTA thing, and i soft reset a few times, but that didn't help. Can anyone offer a solution besides calling sprint?

There is a problem with the towers in VA I was told. You would think these mo fos will give us some heads ups before we start resetting our PDA's....Tards

yeah im in MD, and im having crazy slow data issues, and wierd network issues on the phone as well, a lot of roaming 1x EVDO switching in areas i usually have steady EVDO...
hope it gets better soon...

Me to I thought it was just me it switches from ev to 1x constantly wats up wit dat im in illinois

same here in NJ + NY metro area......really slow internet...

ditto here in PA as well

Same goes for me in Upstate NY. Goin on 2 days now. Houston I think we have a MAJOR PROBLEM!!!

Problem still going on...

So being that we been experiencing this problem for about 2 days now, just curious is anyone planning on asking for some kind of credit for their services do to this prob?

Im in PA, and it is just painfully horrible... they state everything is fine which is a crock of crap! There is no getting through to these tech people, they always blame the device....

Not a problem for me
This is all new info to me, I have been getting excellent service in VA and DC only a once or twice did I notice I was 1x but usually only for 5-10 seconds before I'm back to EVDO.

Well changing the DNS solved my slooooow browsing probs Looks like I'm back in business. For though who don't know how to change it, all you do is... go to settings > Connections tab > connections > Manage existings connections > highlight select Sprint PCS > Click on edit > next > next > Advanced > Servers tab > use specific server address > enter 4.2.2.1 as the DNS and the Alt DNS is 4.2.2.2 then ok and finish. And there you go back to "normal" until Sprint admits it's something on their end and get their prob fixed. Happy surfing

xtreme929 said:
Well changing the DNS solved my slooooow browsing probs Looks like I'm back in business. For though who don't know how to change it, all you do is... go to settings > Connections tab > connections > Manage existings connections > highlight select Sprint PCS > Click on edit > next > next > Advanced > Servers tab > use specific server address > enter 4.2.2.1 as the DNS and the Alt DNS is 4.2.2.2 then ok and finish. And there you go back to "normal" until Sprint admits it's something on their end and get their prob fixed. Happy surfing
Click to expand...
Click to collapse
Thanks for the tip... didnt work for me.. ill keep hoping they fix their crap!
EDIT: actually I noticed it wont save the settings I add in each time.. reverts back to "Use server assigned IP"

yeah im having issues out here in MD too.

Zekeman said:
Thanks for the tip... didnt work for me.. ill keep hoping they fix their crap!
EDIT: actually I noticed it wont save the settings I add in each time.. reverts back to "Use server assigned IP"
Click to expand...
Click to collapse
Try just creating a new modem connection and just name it Sprint PCS 2 or whatever and go through the steps and then enter the DNS setting that way. I got mine to work that way.

When I called, they told me to bring my device into a repair shop or get an external antenna! This came from a supervisor! Un-freakin-believable huh?
I do believe though that everyone should be calling and creating a ticket within Sprint. Because the left arm is about as far away from the right arm as they possible can be within that company, they really might not have a clue how serious the problem is.
I can tell you this crap is really starting to piss me off though. Blackberry service goes down for 3 hours and it's frontpage news....we have had serious problems going on three days now and we can't even get Sprint to ackowledge it.

Slow
I live outside of Boston, MA and the service has been on and off for three days now.
When it's on, its painfully slow.
The hits just keep comming from Sprint. Way to go guys...hey, could you raise my monthly fee while your add it? I'm not paying enough for your horrible service and support.

Having the similar issues over here. Pages CAN NOT load up when I make any type of DNS Server change. I think I might be missing a step here or something. I cannot get ICS or WMWIFIROUTER to load pages either.
I am able to ping known public adresses from the tethered PC and the Mogul, but I cant resolve IP addresses. This is strictly a DNS Server problem and it takes forever for pages to Locate.... with the server assigned DNS.
Also, when I run the ##DATA#, I am unable to EDIT these DNS Servers (Primary Home Servers) settings: 68.28.121.76, 68.28.113.76. Any help would be appreciated on this.
FYI I am having the same issues with Chem2's and DCD's latest roms.

xtreme929 said:
Try just creating a new modem connection and just name it Sprint PCS 2 or whatever and go through the steps and then enter the DNS setting that way. I got mine to work that way.
Click to expand...
Click to collapse
Woot! Thanks Xtreme.... working good for now... this is a good fix for now.
As for a Sprint going to admit its them, we will never see it. I have created 3 tickets already and the cornholes keep insisting its the device. So three people I know, their devices just went bad? Wake up Sprint you arrogant crackheads.. Maybe if they got support who knew how to actually tech support we would be fine..
I dont think we are going to hold our breathes for this to get fixed any time soon.

I don't believe this is simply just a DNS issue. I've tried other DNS servers and I'm still having the sporadic networking issues.

Related

just got data T8282...cant connect on ATT!

cant anyone help me out with this? i went through the AT&T fuze tutorial online yet it still cant connect.
i dont think its because my device is a -82 vs the newer -85 is it? i got this phone with the understanding that the -82 will work but not at full 3g speed. thanks!
ive downloaded/installed the proxy patch 2.1 and att wat medianet and mms cabs...to no avail
Is the phone running a stock HTC ROM? If so, just run the HTC Connection Setup Wizard from Start -> Settings -> Connections. It will detect your AT&T SIM, and configure the MEdia Net connection correctly.
Oh, and moving out of ROM Development.
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
this page to be exact
http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB95893
got up to the proxy part since there is no proxy program thing my t8282
b-16707 said:
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
Click to expand...
Click to collapse
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
NotATreoFan said:
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
Click to expand...
Click to collapse
yes those are done.
Sean3 said:
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
Click to expand...
Click to collapse
if it doesnt detect the sim card i wouldnt be able to call right? i can call. phone functions fine (cant send txt messages though for some reason but can receive).
im looking under settings > phone
Current network: AT&T Wireless
network selection: automatic
band: both network and GSM/UMTS set to auto
Did you say above that there was no username or password set in the settings->connections->connections? In other words the required username and Pass of Medianet?
yes those fields are left blank as per atts support page i linked
Go ahead and select "manage connections" under Media Net. On the next screen choose edit and go through until you can add the user and pass
All caps
Username: [email protected]
Pass: CINGULAR1
I had to fill these in manually when I first received my T8285. My data worked thereafter.
You're configuring your unlocked HD via the set up of a carrier based ATT Fuze. I think may be some of the problem. I configured the settings on mine seemingly a hundred times, but never in the manner suggested by the linked support page.
yea i was reading that and just checked this thread
http://forum.xda-developers.com/showthread.php?t=447648
and did what you said....no luck
tried [email protected] and [email protected] too
this is stupid. haha shoudltn be this hard. thanks for all the support, i appreciate it
lady at att did say this plan took effective 1.5 weeks ago so even though i called in today to change my plan to a data one...it should be working...
probably be easier if i could screenshot my phone....
Mine is [email protected]. Out of curiosity, did you input it in "all caps"?
yep tried:
[email protected]
[email protected]
[email protected]
[email protected]
my sim card is really old...can that be a problem??
phone should be "dialing" wap.cingular correct?
i wonder if there are problems with my phone because i cant send text messages either and if i go to settings > phone > services tab > voice mail and text messages.... it cant get any info from the network...
Yes indeed. Mine is two years old. Some that still have the cingular card have had issues. I guess the quickest way to find out is pop someone else's sim in to see if it configures your setting properly. When you go through set up initially, your ATT settings should be populated automatically. I'd like to see you get this working.
well my sim card is way beyond that. it was before att changed their name to cingular (and apparently back to att again now). got it when i got the sony ericsson t610 when it was first released...2003???
i wonder if this truly is the problem and i wonder if i take it into a store will they help me out since i have an unsupported phone.
phone when i got it new was able to call right away when i first got it and first popped in this oldie sim...so as far as settings are concerned, its working in that aspect
A sim that old could most certainly be the problem. ATT should support you. If it's the sim, then it's a service related issue and not an issue with the device. It may be that you just run by att and have them pop one of theirs' in and see. Another thought, after inputing the username and Pass, are you soft resetting?
I've used this cab on some devices (e.g. xperia) to get the AT&T data to work.
http://forum.xda-developers.com/attachment.php?attachmentid=67434&d=1201326345
see if that helps for you. I believe it's designed for the Tilt but shouldn't do any harm on your HD...
ok i finally figured this out after going to the att store. it turns out it was indeed my sim card that was keeping me from sending text messages (back in this old thread i started http://forum.xda-developers.com/showthread.php?t=515288&highlight=send+text+messages).
the online issue was due to 2 things. the att lady told me she had added a data plan but turns out when i went to the store the dude there checked and there was no data plan. second was again because of the old sim card.
my sim card was from back in the days of the sony ericsson t610 back in 2003 before att became cingular (and now back to att again).
so hopefully this thread can be future reference for others that may have trouble with their blackstone! woohoo!! i am connected now. feels good to have internet everywhere i go.

TMob US - 3g service, but no internet

Ok, this is goofy.
Wifi works great
EVDO connects to internet and works great
3g shows 3 bars, but will not connect to internet
This is true even after a hard reset. Must be a settings issue? I did a hard reset, let it set up, and still same problem.
I got the same problem. Purchased the phone yesterday morning. I never had the data plan before. I called T-Mobile twice and they told me that it can take up to 48 hours for the data to kick in. If it doesn't work by tomorrow morning, I'll give them a call again.
i got the same thing too guys. it is fine now and i got a text message from tmo so it it cuts out again i will chime back in.
buy yeah, yesterday i lost connection twice for long periods of time, like a couple of hours.
Thanks for the info! Seems pretty weird that it works when I'm in an E area, but not on 3g. Maybe different towers or something. Friggin awesome phone though!
LOL, WTF
i just tried to go on yahoo on my hd2 just now after posting and guess what.... it's out again!
OK so I pulled the battery and popped it back in and my internet is back.
i hope this isn't a hardware issue!
Yeah, this is interesting. Popped my TMo sim into my Xperia, could only get E level of service for some reason but could connect to the internet. Put the sim back in my HD2, took it to the far corner of the basement where it drops to E service and it connects to the internet. Back in 3g zone and it won't connect at all. At least it seems to have a stronger antenna than the Xperia. I'll have to give them a call and see whats going on.
there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com
I called into customer service about same issue. I was told to power down, remove battery and start it again and check. It worked afterward.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing.
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
Click to expand...
Click to collapse
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
hazard99 said:
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
Click to expand...
Click to collapse
HTC Dream.
Click to expand...
Click to collapse
lude219 said:
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
Click to expand...
Click to collapse
I'm in NYC. The 3G is good here. Rarely had problems. Probably only a day or something that I can remember.
spotty here in denver. got mine last night. can't get any gps satellites for google maps either.
-Tony
""there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com""
It was set to epc.tmobile.com
I tried to change it to wap.voicestream.com, but that setting errored out.
Then couldn't get the epc.tmobile.com setting to work which is strange. Soo, did a hard reset and let it set up again. Same thing. I can connect to internet with Edge, but 3g even though it shows the signal bars and everything seems great will not connect to internet, download email, update weather, etc.
I too am have this problem... Sometimes web works great, other times no web but strong 3G.... I thought I was going crazy...
My internet was working really slow yesterday when I first got the phone (5-60 kbit/s). Called up tmo to ask if maybe they had set me up with just tzones or something. The guy said "no everything looks fine here...oh wait I see there's something that needs to be reset; I'm surprised you were getting internet at all." When I asked him what it was he said he "couldn't really explain what it was", to which I replied "..."
Anyway, it seems to be working fine now. Don't know if this could be related to the problems you're having, but giving tmobile a call couldn't hurt, maybe they can flip the magic unexplainable switch for you.
Ok so I couldn't get internet for two days now, I called T-mobile twice and told me to wait 48 hours. After thinking something was fishy, I looked at my receipt from Wal-Mart where I purchased the phone and I noticed something peculiar: "REQ Android Web: 30:00". Knowing damn sure I did not purchase an android phone, I called T-Mobile for the third time, complaining, so the first guy transferred me to another operator. He checked out my account and it turned out that I didn't have any data plan at all. So he added the plan and within 20 minutes I was surfing. Everything works great. I'm getting about 850 kbps in northwest Indiana.
It's very interesting that the first two operators I called never even bothered to look at my account to see if I have a data plan.
Just discovered new regarding the no data issue.
I had the no data problem again today, even though it was working in the morning. I decided to reboot and check, but then I noticed the 'Terminate Data Connection' option when I hold down the power button. So I tried it. It killed the data connection and when I went into Google Maps, the data connection reactivated and everything was fine again.
So, it may be a bug!

Can't log into google account

Well i just got my evo from bb, had to wait for an hour just to get the phone activated, the sprint servers were having a hard time handling the load, says the bb rep and there all sold out.
Now i can’t seem to log into the Google account, i even changed the pass to make things easy, still no luck. Anyone having similar problems
Magus_doc said:
Well i just got my evo from bb, had to wait for an hour just to get the phone activated, the sprint servers were having a hard time handling the load, says the bb rep and there all sold out.
Now i can’t seem to log into the Google account, i even changed the pass to make things easy, still no luck. Anyone having similar problems
Click to expand...
Click to collapse
Data might not be provisioned yet...
Thanks for the quick response, well the internet browsers is working so data should be active. Hmm i guess i have to wait a bit.
Magus_doc said:
Thanks for the quick response, well the internet browsers is working so data should be active. Hmm i guess i have to wait a bit.
Click to expand...
Click to collapse
Can you get into your gmail through the browser? If so, I don't see why you wouldn't be able to sign into gmail for contacts syncing. Strange.
Ok you were right the data was not active originally I had to reboot, now it seems to be working but says lost network access I’ll try connecting with wifi
Magus_doc said:
Ok you were right the data was not active originally I had to reboot, now it seems to be working but says lost network access I’ll try connecting with wifi
Click to expand...
Click to collapse
Did you try going to Settings>Wireless & Networks>Mobile Network? Uncheck and recheck that. Of course, I have read all day that the network has been quite overloaded... might have something to do with it, dunno.
Same issue here with a brand new EVO. I could browse the Internet just fine, even synched with my Exchange server.
However, could not sync with my Google account. Will update when I have a solution - I'm on the phone with Sprint now.

Poll: Wifi Calling Error, Is yours working?

My wifi calling was working perfectly fine until just a couple days ago. All of a sudden it will not connect to the same network it had been working on, I'm on a stock Tmobile G2, no root or anything. After googling around and searching these forums I've seen its a pretty widespread issue and is even occuring on the myTouch 4g. This leads me to believe its something on Tmobile's network as I don't think all of a sudden our various ISPs started blocking something that wasn't blocked before.
I'm getting the message W006.25 ISP network error, and occasionally I've got W006.15 ISP network error. Sometimes, but less often, i will get the message to register on Tmobile's network for the wifi calling. When I hit register, the app closes and if I try to open it again it will close automatically in about 2 seconds.
I've tried clearing my wifi calling app data then doing a power off and battery pull, I've uninstalled all apps/widgets that I added around the time it stopped working (nearly back to stock). No one has found a solution or even really the source of this problem. People have even tried a factory reset with no luck. Oh yea, also tried all the different wifi sleep settings and wifi calling connection preferences.
So... respond to the poll and post your details; ROM, ISP, location, time frame of working / not-working, etc...
ROM: Stock Tmobile G2
ISP: AT&T DSL (I'm pretty sure, renting a house at college right now though)
Location: Orlando, FL
Time Frame: working from about 12/23/2010 until 1/20/2011
tomhub389 said:
My wifi calling was working perfectly fine until just a couple days ago. All of a sudden it will not connect to the same network it had been working on, I'm on a stock Tmobile G2, no root or anything. After googling around and searching these forums I've seen its a pretty widespread issue and is even occuring on the myTouch 4g. This leads me to believe its something on Tmobile's network as I don't think all of a sudden our various ISPs started blocking something that wasn't blocked before.
I'm getting the message W006.25 ISP network error, and occasionally I've got W006.15 ISP network error. Sometimes, but less often, i will get the message to register on Tmobile's network for the wifi calling. When I hit register, the app closes and if I try to open it again it will close automatically in about 2 seconds.
I've tried clearing my wifi calling app data then doing a power off and battery pull, I've uninstalled all apps/widgets that I added around the time it stopped working (nearly back to stock). No one has found a solution or even really the source of this problem. People have even tried a factory reset with no luck. Oh yea, also tried all the different wifi sleep settings and wifi calling connection preferences.
So... respond to the poll and post your details; ROM, ISP, location, time frame of working / not-working, etc...
ROM: Stock Tmobile G2
ISP: AT&T DSL (I'm pretty sure, renting a house at college right now though)
Location: Orlando, FL
Time Frame: working from about 12/23/2010 until 1/20/2011
Click to expand...
Click to collapse
Mine is working:
ROM: Stock ROM
ISP: RCN Cable
Location: Lehigh Valley, PA
Time Frames: Working constantly - no issues anytime in this area (only place I use it, and don't even need it)
FYI: I will give you a heads up, I work for said company above and there has been some known issues with Wifi Calling with that specific error you mentioned. It could be a location based issue in your area or there could be a global issue affections subscribers based on their connection type/SIM type/ETC...
If it continues, I'd call and ask them to check your area for a 7 to 10 mile radius for issues and also have them check on that error.
I've had that issue before, when i forgot to remove my static IP i had set for my work's wifi. It basically means it can't get to the server. its either a problem on your phone (a static IP that doesn't have access to the outside world) or the connection is being blocked enroute to their servers. make sure you don't have any special DNS settings or anything that could interfere.
crater said:
I've had that issue before, when i forgot to remove my static IP i had set for my work's wifi. It basically means it can't get to the server. its either a problem on your phone (a static IP that doesn't have access to the outside world) or the connection is being blocked enroute to their servers. make sure you don't have any special DNS settings or anything that could interfere.
Click to expand...
Click to collapse
Yea but I never set a static ip address nor have I changed any router settings
Sent from my T-Mobile G2 using XDA App
I was able to login to the router and change the DNS settings as recommended in the tmobile support forums, still no luck. The router didn't have any option to allow fragmented packets which seemed like it had better success as far as fixing it for others. I don't think ill have much luck with calling the ISP since I'm renting the house for college. Maybe try hooking up my own router in place of the provided one?
Sent from my T-Mobile G2 using XDA App
Only problem that I have ever had is in a hospital with a pretty locked down network. Everywhere else has been flawless. If you have issues, use locked down dhcp on your home network with ports 500 and 4500 open.
Sent from my HTC Vision using XDA App
yes mine is still working fine and im running ginger villian 1.5
Wifi calling and texting works for me. However, one thing i do notice is that text messages that exceed 1 text (160 chars) fail to send. Has anyone else noticed that or is it just me? When i find the time i plan on restoring my stock ROM to verify if the problem persists.
ROM: virtuous 9.0
ISP: Road Runner
Location: San Antonio, TX
It errors out for me once in a while but if I clear data on the wifi app and reboot the phone it works fine. Doesn't matter if I use enom, virtuous, or stock.
Sent from my LogicPD Zoom2 using XDA App

[Q] No connection to mobile network

I have flashed Switfdroid 2.0 m4 and have tried about 4 different sim and 2G/3G networks and none of these work with swiftdroid.
is this a known issue with swiftdroid?
This is not a known issue , as the APN's are not installed by default.
You're from the UK and on Three right? Same as me ,
https://market.android.com/details?id=com.lukemovement.roottoolbox Install this and use the APN function to restore APN's then , Go to Settings > Wireless + Networks > mobile network > APN > (menu key) restore default , back out of this menu , and go back into it , select 3
P.S. If you're using GPRS on Three , is it unbelievably slow? I can barely load Google in under a minute!
Jamielawther said:
This is not a known issue , as the APN's are not installed by default.
You're from the UK and on Three right? Same as me ,
https://market.android.com/details?id=com.lukemovement.roottoolbox Install this and use the APN function to restore APN's then , Go to Settings > Wireless + Networks > mobile network > APN > (menu key) restore default , back out of this menu , and go back into it , select 3
P.S. If you're using GPRS on Three , is it unbelievably slow? I can barely load Google in under a minute!
Click to expand...
Click to collapse
i actually discovered what the problem was: a lying ebay seller! they advertised it as unlocked, and i naively assumed they were telling the truth. as soon as i realised i sent out a request for a reimbursement, so lets see how it goes. argh, its always the simplest things we miss....
regarding 3 performance, they are usually bloody fast for me, im in the south west, and always get very fast downloads, usually as fast as i get with wifi, but as you mention you use GPRS, thats not surprising, shouldn't you be using 3G instead?
wrsg said:
i actually discovered what the problem was: a lying ebay seller! they advertised it as unlocked, and i naively assumed they were telling the truth. as soon as i realised i sent out a request for a reimbursement, so lets see how it goes. argh, its always the simplest things we miss....
regarding 3 performance, they are usually bloody fast for me, im in the south west, and always get very fast downloads, usually as fast as i get with wifi, but as you mention you use GPRS, thats not surprising, shouldn't you be using 3G instead?
Click to expand...
Click to collapse
Stupid eBay sellers , LOL..
I should be using 3G but if you look at where I live , I don't actually get ANY 3G coverage I've asked Three many times to consider adding another 3G mast in my area as the one around 3/4 of a mile away , doesn't reach my house :L So I rely on Orange GPRS , which is slower than O2's GPRS or any other networks , because of Three's STUPID MTU
Where I live ... LOL http://maps.google.com/maps?f=q&sou...54.54638,-5.486298&spn=0.067708,0.351562&z=12

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