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Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Helle again,
As you've got the same problems on rom 1.12 & 1.13 and you got it just for a week I'd say go back and get another one. There are people with simular issues and I guess there are much more users without it, like myself.
So my advice use your warrenty, make a backup of your contacts etc. first with sprite (trial version is available) or AS or whatever, saves you a lot of times. I won't restore the apps just reinstall, maybe it is some combination of a faulty program & with a backup you get that back as well. And it gives you the chance to determine, if possible, what's causing the freeze.
Good luck, M
ok, then thanks again
Today I made a ROM update @ T-Mobile. If that did not the trick (I will look for errors the next days), then I will use my warranty and change the device itself. I hope they don't send it to technical support somewhere, but give me another one instead...
Greetings and thanks for your infos, Matthias
haimat said:
Hello all,
last week I got my new HTC Magician, here in Austria so called "T-Mobile MDA Compact". Unfortunately I have the problem, that my device freezes from time to time (at least 1 time a day). This happens most of the time when using the T-Mobile IntelliDialer, but sometimes it happens even when I do not use the device at all.
When the problem occurs, I am not able to make or receive a call, the upper status LED is gone as well (no signal, no blinking).
When I got the device I had ROM 1.13 installed, but after I heard that maybe this could cause the problems, I installed version 1.12 from T-Mobile site, but still have the same problems.
Now I am really out of ideas, don't know what to do. It seems I am not the only one with this problem, so I am afraid it hase no sense to switch the device with a new one @ a T-Mobile shop. Or do you guys have a "good", normal running Magician w/o this bug?
Thanks in advance for your help!
Greetings, Matthias
Click to expand...
Click to collapse
Hi,
I have been using my Magician for almost 8-9 months .. moving from ROM version 1.11 to 1.13 WWE BigStorage (radio 1.11 to 1.13 as well).Recently (last 1mth or so) I start to notice that I have a strange problem similiar to you, my 'radio' would 'hang' where I cannot receive or make calls, can't even receive or send SMS. However, my signal (the top bar signal strengh) will still work. This is really fustrating .. because the PDA still works, I won't know when my Magician 'hangs' ... (at least until I try to send SMS or make a call).
I've downgraded to Radio 1.11 & ROM 1.11 ... I'm still facing this problem, but not as often (sometime once in 2 days). The strange thing is that my wife who is using a Magician as well, is facing the same problem (symptom arrise almost the same time together). Both our phone used to be fine.
So far, no luck trying to locate the source of the problem, and I don't think both our magician's hardware got screwed at the same time ... I have a feeling, it has something to do with GPRS ... gut feel ... but cannot confirm.
Anyone face this problem and managed to solve it, I would appreciate any pointers ... Many thanks!
Note : I don't install additional ROM software such as CallerID, etc ... I only use intellidialer.
Hello, you could be right with your GPRS feeling, I have it as well...
Is the LED of your device blinking, when you have one of these freezes?
Hi guys,
Don't know if this gets you on the right track, but a few months ago I had major memory problems with my magician. Thought it was a virus, probably was one or two today plug-ins that consumed all of my memory very rapidly. Think of plug-ins like OO journalbar. Didn't look at the led blinking I just soft-reseted to solved the prob. for a few minutes. Very inconvenience when you're navigating in a car.
Since I ditched these plug-ins eveything is fine, tried them afterwards of course & noticed the memory leaks.
When you're not using anything like those apps. it must be something else. Maybe there's something on the forum.
Cheers, M
I thought about some apps or plugins as problem source too, so I refreshed my device without installing any additional app to it -- no success. So I still have these hangups, even if I have no tool installed...
Sounds like really s..tty problem.
Does the use of gprs or phone functionalities make any difference? what happens when you skip the ext-rom installation (hard-reset & soft-reset just before the customization kicks in) & go for basic WM2003, without all the TMO apps&branding?
M
... tried this allready, but without any difference, device freezes serveral times a day. I would say it's a hardware fault, can't think of another problem source.
Yesterday I spoke with a T-Mobile tech @ T-Mobile support. He told me, he is not aware of this problem and he always had "good" devices. And he updated my ROM to latest version...
Since I still have the problem, I will change my device now and see if this makes any difference!
haimat,
I think exchanging your magician is the best option, the techi might be right in saying he only encountered good ones. Haven't found much error reports like yours, so the rest must be good (look at the bright side). Hope you can trade it directly without any hassle & enjoy your magician for the rest of it's lifetime.
Found some people with a universal with simular probs. didn't read all posts though there were so many. So can't tell you how it ended, it's about a JasJas that hangs and hangs and ...
In the meantime good luck with the change of your device.
Cheers, M
Has anyone had this???
My MDA Vario restarts on it self on a regular basis...then it asks for my password n den pin....
is this due to the fact that its been dropped twice??
or is it because i play mp3s on a regular basis?
Are you overclocking it? I was getting that as well but I reduced the speed to 240MHz from 264MHz and it hasn't happened since.
nope
Could also be the ROM Version you are using. I had constant reboots ( 3-5 times a day ) with the original T-Mobile ROM - now that I am using the QTEK 2.18 all is fine - no more reboots.
hmmm im using the original t mobile rom.....i seriously didnt want to blank my rom and flash a new version cos i aint done it before
Well known issue with the TMO Ship ROM I'm afraid. I'm stuck with it (and the reboots) as I need BB Connect but if you don't need BB then I'd recommend the latest QTEK, it's excellent and stable
JoninLA, thanks for that info mate, but whats BB?
also can you direct me to the latest rom, and a few simple instructions...
if the process is long then i wont do it. ive got a ton of coursework to get done...so messing about with fone makes me life a bit more stressful
BB (Blackberry).
Latest QTEK ROM is at ftp://ftp.xda-developers.com/Wizard/Roms/Qtek/ and I was using the 186504-ruu_9100_2170702_21707102_20710_qtek_wwe_ship.exe which was very stable
Guys... I have the same problem with resets. However, this only happens when i have the bluetooth on. Anyone heard of any glitch with the bluetooth patch?
Well I haven't tried having the bluetooth off so you may be right - kind of sucks to say you can't use the SD in all the time or you have to turn the bluetooth off. Basically, this is an issue with the AKU1 and never had any problems with the AKU2 QTEK ROM so if anyone in this post chain doesn't need Blackberry connect I'd just recommend upgrading to a decent ROM
We're wondering if this problem, along with the MDA Vario ROM, might be SD-card related? See thread at http://forum.xda-developers.com/viewtopic.php?t=33537
Andre
andrewilley, hi mate....now that you mention it...restarts only kicked off when i got my 1GB mini sd!! never happend before :shock:
SBouri said:
andrewilley, hi mate....now that you mention it...restarts only kicked off when i got my 1GB mini sd!! never happend before :shock:
Click to expand...
Click to collapse
What's on your SD card at the moment, is there anything that would prevent you from doing what I'm doing and taking it out for a few days for testing purposes?
It would also be worthwhile downloading B_Uptime, a neat little utility that logs all reboots so you'll know how long your device has been running and when any unexpected reboots have occured. See the thread at: http://forum.xda-developers.com/viewtopic.php?t=45168
Andre
Well that's a full week with not a single unexpected reboot. When I had the SD card in place I was getting several reboots a day. I've got to put the card back in now as I need TomTom, so I guess the reboots will come back and really prove the point if there's any doubt left.
Has anyone else tried this test to see if their reboots go away without an SD card in place?
Hopefully it'll be fully cured with a newer ROM, anyway. I'm waiting to see what the new T-Mobile UK one is like before venturing into that area though.
Andre
andrewilley, mate ive done a hard reset..and also deleted a film of my mini SD card..since then there has not been any random reboots
First post so be gentle.
New to my MDA Vario with a 2 Gig card.
Random reboots have caused me to search for answers.
This link may have some answers.... http://www.aximsite.com/boards/showthread.php?t=112638
I have tried the fix and will see what happens.
thanks for the info-i tried that activesync fix but still had 2 futher reboots today :x
Have called tmob, im waiting for them to call me back now :arrow:
a bit of googling and i found it seems the problem is quite common-
http://www.modaco.com/index.php?showtopic=235270&st=0
i noticed, today the rebooting has been really frequent and its the first time in ages i actually got sined into msn messenger-(albeit for 15 minutes before "unexpected error":roll: ) just wondering if maybe the 2 things are connected in any way?
also havent activesynced for a couple of days
seems theres a new tmob uk rom out very soon-hope tis fixes this very annoying problem
dmonik, Good find mate, I noticed that mine restarts when ive put a large film on the Mini SD Card
dmonik said:
a bit of googling and i found it seems the problem is quite common-
http://www.modaco.com/index.php?showtopic=235270&st=0
i noticed, today the rebooting has been really frequent and its the first time in ages i actually got sined into msn messenger-(albeit for 15 minutes before "unexpected error":roll: ) just wondering if maybe the 2 things are connected in any way?
also havent activesynced for a couple of days
seems theres a new tmob uk rom out very soon-hope tis fixes this very annoying problem
Click to expand...
Click to collapse
I've tried the Activesync fake server trick from that thread, seems to help in some ways. But, I've found that if you cold boot or soft-reset, then the AS schedule returns to how it was before the change, so you have to do it again.
Hi all
Sometime the camera of my Tytn makes black pics........anyone knows how to solve this problem????
thanks
Never heard of this, except:
Don't hold your finger in front of the lens. :wink:
Moskus said:
Don't hold your finger in front of the lens. :wink:
Click to expand...
Click to collapse
ROTFL :lol:
I have had this problem before. You have to take out the MicroSD card and re-insert it then do a soft reset then all is good.
Same problem here!!
I've got the same problem. It seems to black out when I take photos in bright daylight or bright lights. Could be an software problem related to the metering / exposure. Taking out the MicroSD card doesn't help.
Vodafone v1605 & HTC TyTN ROM 1.35, SuperCID SPL-1.04
i 've heard this problem before .
you have to choose "fine" and not "super fine " in the camera parameters
yoshi78 said:
i 've heard this problem before .
you have to choose "fine" and not "super fine " in the camera parameters
Click to expand...
Click to collapse
That sucks! Will experiment once I get the battery charged up again
Dear HTC: What's the bloody point of SuperFine if all it takes is darkness?!?!
nizam.tg said:
That sucks! Will experiment once I get the battery charged up again
Dear HTC: What's the bloody point of SuperFine if all it takes is darkness?!?!
Click to expand...
Click to collapse
Well I did have a very ocassional problem with superfine setting and the old black picture problem. This thankfully is not a routine problem and I think it just happens if device gets short on memory. Since I moved virtually everything onto sd card and got an application to truly shut down running programmes it's never done it since - as I say it was only a sporadic problem anyway.
Mike
mikechannon said:
Well I did have a very ocassional problem with superfine setting and the old black picture problem. This thankfully is not a routine problem and I think it just happens if device gets short on memory. Since I moved virtually everything onto sd card and got an application to truly shut down running programmes it's never done it since - as I say it was only a sporadic problem anyway.
Mike
Click to expand...
Click to collapse
I have 27MB of free program memory fresh after a reset so I don't think that's quite a problem. Got a SanDisk Ultra II 2GB MicroSD card too. I've tried the Fine setting and it seems to work so far but I'm pretty annoyed I can't use SuperFine!
Go for the best!
nizam.tg said:
I have 27MB of free program memory fresh after a reset so I don't think that's quite a problem. Got a SanDisk Ultra II 2GB MicroSD card too. I've tried the Fine setting and it seems to work so far but I'm pretty annoyed I can't use SuperFine!
Go for the best!
Click to expand...
Click to collapse
Interesting, at the moment all I can say for sure is I had the problem and now it's gone, I had assumed a memory issue. Not necessarily amount of programme memory but perhaps cache size/fault.
Does yours not work on superfine when set to save to On-board, SD card or both?
Mike
mikechannon said:
Interesting, at the moment all I can say for sure is I had the problem and now it's gone, I had assumed a memory issue. Not necessarily amount of programme memory but perhaps cache size/fault.
Does yours not work on superfine when set to save to On-board, SD card or both?
Mike
Click to expand...
Click to collapse
Tested both, even the Extended ROM with no success. I've also increased the WM5 cache to 4MB so I'm pretty sure that isn't the problem either. Not to mention 41MB free Storage memory since everything's on the MicroSD card.
Anyone else experienced this problem?
nizam.tg said:
Tested both, even the Extended ROM with no success. I've also increased the WM5 cache to 4MB so I'm pretty sure that isn't the problem either. Not to mention 41MB free Storage memory since everything's on the MicroSD card.
Anyone else experienced this problem?
Click to expand...
Click to collapse
Some folks at modaco with same problem. No sign of a standard solution though except one person found a hard reset and selective re-installing of progs. worked for him:
http://www.modaco.com/index.php?showtopic=244706
Mike
batmar333 said:
Hi all
Sometime the camera of my Tytn makes black pics........anyone knows how to solve this problem????
thanks
Click to expand...
Click to collapse
It feels more like a driver issue to me, or something similar. I installed CoolCamera 1.5b beta, when the normal capera ap takes black pics, I switch to CoolCamera, ake a pic, then switch back to the regular camera, and it seems to work ok again. Very weird I think.
I replied to a similar thread on thursday night saying that I had seen this problem once my TyTN had come back from repair. but then hadn't seen it for many weeks. Sure enough Friday morning, I was taking blank pictures again.
I also noticed that the camera application seems to crash when this happens. It no longer appears in the Running Programs list to shut down and when you hit the camera button it says cannot start camera application - application already in use or something. A soft reset fixed it....
At the moment I am unable to tell if this is a hardware or software issue... because it seems that if I open the keyboard.. then shut it "firmly" (i only did this out of frustration really) but the app started working again properly.
I don't think it's got anything to do with the settings (super-fine - fine etc.) I could take blank pictures an virtually all the settings.
hello =( I just came to Walt Disney World yesterday and I did not have this problem untill now.. I am typing on my device at the moment inside MGM.. the only things I hve changed were
1.. changed my registry for NO animation of the menues 0 value
2.. most I'm portant I did upgrade my rom before I came..
3.. my enviroment has changed.. I live in Pittsburgh, PA.. I did not have 3G until now here in Orlando FL.
4th installed Opera browser for wm5.
I aam just now hving this problem
if I can think of any other real changes ill let know..
I've even tried soft reboot and off then on.. nothing.
ny new idea's or suggestions ?
mrderby said:
hello =( I just came to Walt Disney World yesterday and I did not have this problem untill now.. I am typing on my device at the moment inside MGM.. the only things I hve changed were
1.. changed my registry for NO animation of the menues 0 value
2.. most I'm portant I did upgrade my rom before I came..
3.. my enviroment has changed.. I live in Pittsburgh, PA.. I did not have 3G until now here in Orlando FL.
4th installed Opera browser for wm5.
I aam just now hving this problem
if I can think of any other real changes ill let know..
I've even tried soft reboot and off then on.. nothing.
ny new idea's or suggestions ?
Click to expand...
Click to collapse
I don't suppose you have coolcamera installed so you can try rassah's trick
"It feels more like a driver issue to me, or something similar. I installed CoolCamera 1.5b beta, when the normal camera ap takes black pics, I switch to CoolCamera, take a pic, then switch back to the regular camera, and it seems to work ok again. Very weird I think."
Have fun at Disney world - The seven dwarves were in the bed feeling Happy, so happy got out!!!! Told to me by Sleazey the lesser known 8th dwarf.
Mike
Hello Everyone,
I made a search, but I could find only one reference to something similar to me...
I keep having the message "Camera Initialisation Error..." (in french, that is), whenever I try to use the camera after a long time...
To correct this, one thing that work but that is hassle is to power on the phone, take out the SD card, that turn on again, and there it works... miracle. Then I can put back the SD card, and it keeps working... till soemthing happen (I don't know what, and why) and it all starts again "Camera Initialisation Error...".
Has any of you got this?
It does not matter where I tell the camera to save the picture.
I did the camera and SD card hotfixes.
It does not look like hardware
So, any clue?
Thanks in advance...
I have the exact same problem. My camera works again with power on and off. annoying!
Leephi said:
I have the exact same problem. My camera works again with power on and off. annoying!
Click to expand...
Click to collapse
same here. nobody knows why it can be?
vdelab said:
Hello Everyone,
I made a search, but I could find only one reference to something similar to me...
I keep having the message "Camera Initialisation Error..." (in french, that is), whenever I try to use the camera after a long time...
To correct this, one thing that work but that is hassle is to power on the phone, take out the SD card, that turn on again, and there it works... miracle. Then I can put back the SD card, and it keeps working... till soemthing happen (I don't know what, and why) and it all starts again "Camera Initialisation Error...".
Has any of you got this?
It does not matter where I tell the camera to save the picture.
I did the camera and SD card hotfixes.
It does not look like hardware
So, any clue?
Thanks in advance...
Click to expand...
Click to collapse
I may have been the person who posted the original post that you saw, and to be honest you should have just added to that instead of opening a new thread.
http://forum.xda-developers.com/showthread.php?t=609366
Anyway, no one seems to know what the problem is, but yes doing a simple restart addresses it. Could be a bit embarrassing though LOL...hold on a minute...its reloading...on the Windows splash screen...wont be long...keep smiling...!
Have any of you applied any registry tweaks either manually or via BSB Tweaks? I noticed the issue happening after applying the tweaks, but when reverting the settings back the issue still cropped up anyway.
A mystery me thinks.
Well, im in here too, i had this issue with thee official german ROM 1.48 too, but not with the 1.43 T-Mobile ROM i had before 1.48. Now im on 1.61, but the error was still there after setting up and tweaking my device.
After a hard reset the camera worked, every single time, so it must have something to do with the things i changed on my device. So i made my way through everything i installed/tweaked and reversed it.
To get to my point: The error disappeared after my last action: Uninstalling Skype Mobile and changing the picture saving location in the camera options from SD card to main memory. 2 days later...no error. I have set it back to SD card meanwhile and another day without the message passed. So i think its gone, but im not completely sure why. Maybe thats helpful for you, good luck!
Hello,
sorry about doubling the thread....
If some moderator pass by, please, you can append this thread to the one quoted by Morpheus.
Anayway, I did the check in the registry, so let's see what it give.
Notice that in my case, a soft reset wasn't enough. I really had to do the sd card removal thing...
Also, I did use swype before (but I uninstalled it a whuile ago due to other freeze issues and to the landscape bug as well). Actually, I miss it as I think it was a great SIP. Now I use shapewriter, to try... I don't know if it could lead to the same camera problem....
Anyway, I'll try to re-initialize the camera and see how long it lasts with the change I made in the registry. Only in P2 I had a different entry... instead of 48 I had 20000 -ish.... weird...
Thanks
Vdl
dont we have a chance to reinstall just the device.exe or camera drivers?.
thank u
i get this error when i use swype, everything works until i use the swype then the cam wont work... i really like the swype so i hope someone finds a solution
i've gotten this pop up...but it only happened after i tried to install qik on my phone...
Hi there, today i noticed that my htc hd2 rebooted when i was watching a streaming video with coreplayer.
I was messing around with some video quality settings, and then it happend, a reboot.
My first thought was hmm must be me messing with the settings, but then i just watched without messing around and after a couple of minutes it did reboot again ?
Does anybody else had this problem / fix? because it's quite annoying.
* edit this also happens in media player.
furthermore im running with 1.72 vodafone stock rom.
My phone never reboots this way, just with streaming video ?
hmm i've done some trial and error, and it seems that vodafone hsdpa connection causing this problem.
Because when i hook my phone on my pc, and using the data connection from my pc (so no hsdpa/3g but internet from my pc) my phone keeps running all the way.
wth ???
how can a 3g connection cause my phone to reboot in seconds ?
am i the only one with this problem?
because it also seems to happen in youtube, not that often but it had happen a couple of times
d33f said:
am i the only one with this problem?
because it also seems to happen in youtube, not that often but it had happen a couple of times
Click to expand...
Click to collapse
nope you are not.
i have the same exact problem with a different Telco.
hmmm. I guess you don't know either what is causing this problem / possible fix ?
d33f said:
hmmm. I guess you don't know either what is causing this problem / possible fix ?
Click to expand...
Click to collapse
i know for sure it happens when data connection is on 3G/H/E. While if get internet access from wifi, the problem is not there.
i tried different ROMs and radios, i even changed the SIM card, but same issue.
The only way around, at least the one i know of, it is to disable 3G and HSDPA/HSUPA and stick to edge.
Sucks because edge is so slow.
HELP
BUMP UP....
thank for the bump, we really need to get this problem solved.
What do you need a big screen, snappie cpu if you can't watch some online videoclip (youtube,mobile tv etc.)
Please! help us out.
HELP!
Bump up.....
hmm i have reported my phone for repairservice, because i have a feeling it has something to do with heat/overheating or faulty mainboard.
If it's hot outside my phone does also reboots when i am listening to music and try to update the weather app at the same time.
It's just f*cked up if you can't even watch some silly youtube with a high tech smartphone...
For this kind of sh*t i could bought a much cheaper phone which could play youtube without any problem..
Good luck... let me know how that works out for you.
thx, and i will keep you informed
my phone is underway for repairs.
As soon as i have my phone back i will test again, if the problem persists i will send it back again (let's hope not).
d33f said:
my phone is underway for repairs.
As soon as i have my phone back i will test again, if the problem persists i will send it back again (let's hope not).
Click to expand...
Click to collapse
i just got my phone back from the repair center. It took them more than 3 weeks. all my problems are gone. The problem was a faulty main board.
lestatneo said:
i just got my phone back from the repair center. It took them more than 3 weeks. all my problems are gone. The problem was a faulty main board.
Click to expand...
Click to collapse
Same here m8, my problems are gone with the new mainboard
Now it's running 99,9% stable @ Energy rom. You can imagine how happy i am now
Hope it stays that way, hoping the new mainboard won't die that soon again (just had it for 1 month =O).
Hey guys,
I am having the same exact problem!
I am curious if your phones were both from a similiar batch - would it be possible to post the s/n of your devices?
(you can xxxx out the last 4 digits of the s/n for security purposes)
I'll go first, my s/n is HT04HPF0xxxx
My HD2's s/n : : HT01CNW0xxxx
Mine is ht9Bwnw0xxxx
doesn't really seem to be that we have the same batch , also i got my phone late may 2010