Why does iPhone get EDGE while my Tilt gets none? - Networking

At certain locations, my colleagues with iPhones on ATT's EDGE get a decent data connection while browsing & emailing while I get voice only - no data at all, even though both handsets show "E" with 4 bars. Elsewhere I am able to use the data connection as advertised.
The connection settings I have seen for iPhone EDGE use wap.cingular like MEdiaNet. I have tried everything I can think of - isp.cingular, 3G on/off, bandswitch, etc., to no avail.
I obviously don't understand the subtle differences between the iPhone & Tilt network connections, or the iPhone has much better reception (haven't seen one with a field test type prog), or I am not using the right network settings. ATT has provided the usual amount of insight and assistance on this issue.
Can anyone help?
Thanks

thanks,
i have spoken to ATT, i have been told to re-register the handset by power off/pull battery/reboot - doesn't work. They have also said that iphone edge is different than tilt edge...huh?
anyway, i think it may be that iphone probably gets better fringe reception than my tilt. i have tried a couple different radios with no change..
the 3G is much better than his edge connection, just can't get it in my current location.
cheers-

Related

How do you disable EDGE and only use GPRS

I'd like to use ONLY GPRS and not EDGE. Is this possible?
I don't know of a way to do that (not to say it can't be done though). Out of curiousity, why do you not want to use EDGE?
I've been having intermittant problems with my EDGE/GPRS connection dropping. None of the usual fixes such as upgrading the radio rom, etc. seemed to help. One of the other threads here suggested that it was a network issue, and that the problems started since t-mobile implemented EDGE. My previous phone which only had GPRS, never had any issues, so I was curious to know if there was some connection between EDGE and intermittant disconnections.
I recently spoke with a tech support rep about the same problem. Turns out that they haven't allocated enough of the network to the MDA itself (EDGE will work fine on other devices). They don't know when the problem will be fixed and until then, you should go to connections, manage existing connections, click new, select cellular GPRS, and then internet2.voicestream.com. This will fix your problem, get you some EDGE speed, even thought it won't be nearly as fast as it should. I plan on complaining until the refund some of my data plan charge.
The same problem - with no solution ..
Actually I dont understand what you mean by not allocating enough network to MDA ..
Could you please explain it ?
I'm on AT&T, and I have the same problem. GPRS, whilst slow, is reliable. 3G/HSDPA is fast, even with very low signal strength. But EDGE is awful. Sometimes it works, but it's usually unbearably slow, if it works at all. There is a long time lag when the data mode (GPRS/EDGE/3G) switches to EDGE. ... and the problem is espeically bad when there's moderate to low signal (1-2 bars).
I'd like to be able to disable EDGE too, and use GPRS, without having to use 3G (as there's no coverage when I could use GSM coverage).
Kamskii, I think the confusion is that you're not using a Wizard, and this board is for Wizard users. You should repost this question on the Kaiser General board.

TyTN bits & pieces...ROMs...Cingular...UMTS...settings..

1. This unlocked HTC TyTN originally came with 05/30/06 ROM installed. I tried different HTC, Dopod, Qtek,I-mate, etc. ROMs available on this Forum but the current one (7/22/06 shown in sig) being used is the most stable I found. All were about the same speed wise. All have the same BT audio problems. Some ROMs really choked with certain utility software, e.g., Spbs & SKtools. Some ROMs are loaded down with stuff you'll never use & can't get rid of easily. This ROM works the best here with demanding chess software & online chess programs, as well as various utilities which are known to cause problems. The real improved TyTN ROM we need isn't released yet!
2. Serial # HT628xxxxxxx. No screen alignment problems.
3. 2 GB SanDisk MicroSD card, formatted as fat32, correct memory detected on device. No data losses so far. I have made backups (Spb) to card & restored with no problem, USING SAME ROM ONLY. All syncs (MS4.2) made to WinXPsp2 computer...works normally.
4. Cingular network settings used = same as Cingular 8125. Found that the TyTN Phone setting\Band settings WORKED BEST when BOTH set to AUTO. When specific settings, i.e., GSM or WCDMA, GSM(1900+850)+UMTS(1900+850), were used, the speeds were much less or erratic for some reason I don't understand. In fact, UMTS connects infrequently & Edge drops way down. This finding may only apply to San Francisco Area. The tests performed all used the DSLReports Test Server-S.F. & 2Wire.com server. A soft reset was done between each test or change of parameters.
5. Also, I found that the Cingular (8125) setup for MEdia Net (which also uses proxy settings) works the best & attains the highest speeds overall. Other settings, especially those needed for audio & video streaming (where proxy is not used), were not as good. Tests included TyTN Cingular settings from various websites, e.g., BengalBoy, etc..I'm still working on finding the optimal settings for non-proxy use. However, I will say, I've been able to play online chess & listen to streaming audio, simultaneously, something not possible with any other ppc or mobile device used. So, even the non-proxy connection through Cingular with TyTN works well.
6. The device Network setting indicates "UMTS Cingular" when connected to UMTS. For G (Edge & less), the Network setting will indicate only "Cingular."
7. Top pda screen indicator U or G. Of course, G appears for Edge or less bandwidth. Speeds generally average about 175-260 kBit/sec Edge or 600-1200 kBit/sec UMTS. The higher speeds are happening more frequently around the San Francisco Bay Area, as Cingular improves the network. Areas where I used to get only Edge speeds are now coming in as UMTS.
8. It's possible Cingular's use of HSDPA software is beginning to bump up the average UMTS speeds, in S.F. area.
9. The TyTN gets much better phone signal than my 8125 & about the same as the excellent 2125. Old Nokia still best in this department. The phone audio quality, both in & out, is MUCH better than Cingular 8125 or I-mate Jamin.
10. I have noticed more Dropped calls with the TyTN, compared to the 8125, 2125, I-mate Jamin & an old Nokia. Maybe that's due to Cingular Network changes related to UMTS, who knows, but others have reported this as well.
11. The TyTN sliding keyboard is heads & shoulders above the 8125! Totally solid mechanism. Thank heavens. It's easiest to use of any pda keyboard experienced.
12. Besides the useful registry BT tweaks one needs for the TYTN, I did find the reg tweaks to pipe the History, Cookies, & Temp Internet Files to MicroSD card, an excellent improvement! With the better TyTN Internet speeds, this tweak means more than before.
13. Using Clip-on Bluetooth Stereo Headset, DKSH-06, spec v1.2.(Shenzhen Trykey,Hongkong) & Motorola H700 BT earpiece. Both excellent with TyTN.
Hi, Do you think you could list the settings that you're using in detail? Thanks!
yea i agree with the above post. im also running the hermes on the cingular network and are interested in the settings you are using to attain such good speeds.
Nice post DeviLduck.
I found that the phone/band settings you use work the best where I am in the Northern VA/Wash DC area. I have never seen any UMTS speed better than the low 800s. As you said, it will get better as the HSDPA software becomes further deployed.
UMTS is still sporatic around here and I have found a few times where the device gets hung up looking for a service. The phone will work but there is no data connection. This only happens on when I have auto/auto selected. If I chose GSM/auto, there is never a hang-up. It ususally happens when I had a UMTS connection and then drop off to an E (G on the display).
Nice post DeviLduck.
I found that the phone/band settings you use work the best where I am in the Northern VA/Wash DC area. I have never seen any UMTS speed better than the low 800s. As you said, it will get better as the HSDPA software becomes further deployed.
UMTS is still sporatic around here and I have found a few times where the device gets hung up looking for a service. The phone will work but there is no data connection. This only happens on when I have auto/auto selected. If I chose GSM/auto, there is never a hang-up. It ususally happens when I had a UMTS connection and then drop off to an E (G on the display).
John,
Are you on the MediaMaxx (MediaNet) plan or pdaconnect plan?
Also please post the settings if you are onthe MediaNet plan. IT is very confusing as to what are the proper settings. Someone should post a definitive guide to the different plans/settings and what the restrictions and limitations are of each plan.
I am in Silver Spring and will be getting my TyTN on Monday/Tuesday of this week. It will be interesting to see what speeds I get up here....Some users are reporting anywhere from 900kbps to 1.2Mbps in our region.
~O
yak86 said:
Hi, Do you think you could list the settings that you're using in detail? Thanks!
Click to expand...
Click to collapse
Cingular Support with settings:
MEdia Net connection profile
http://onlinecare.cingular.com/supp...ingular.atgnow.com/cng/tutorials/KB56475.html
My ISP connection profile
https://cingular.atgnow.com/cng/tutorials/KB65755.html
TyTN settings:
Start\ Settings\ Personal\ Phone\ BAND\
Select your network type\ AUTO\
Select your GSM/UMTS band\ AUTO
Start\ Settings\ Personal\ Phone\ Network\ Current Network
Will show: UMTS Cingular or Cingular
After changing settings a soft reset is recommended.
iboj007 said:
John,
Are you on the MediaMaxx (MediaNet) plan or pdaconnect plan?
Also please post the settings if you are onthe MediaNet plan. IT is very confusing as to what are the proper settings. Someone should post a definitive guide to the different plans/settings and what the restrictions and limitations are of each plan.
I am in Silver Spring and will be getting my TyTN on Monday/Tuesday of this week. It will be interesting to see what speeds I get up here....Some users are reporting anywhere from 900kbps to 1.2Mbps in our region.
~O
Click to expand...
Click to collapse
My understanding is that you would be using these settings regardless of plan.(PDA/Phone) Different phones have different settings. The various plans have options you choose according to need.
In my case, I'm paying $39.95 for UNLIMITED Internet & MEdia Net with a PDA/Phone, which includes email. This is separate from the phone plan.
If you register a Smartphone with Cingular, e.g., Cingular 2125, you can choose a plan for $19.95, for UNLIMITED MEdia Net, does not include email. This plan availability is already going through some major changes.
There are other plans which give you access to Cingular Video & Multimedia content, according to need. These are separate from your Phone plan too.
One popular topic on some Forums involves Cingular users who figured out a way to get the full benefits (of the $39.95 UNLIMITED Plan), by subscribing to the $19.95 MEdia Net Plan. If Cingular will give you that lower rate with the HTC TyTN, Cingular 8525, or other related unlocked branded tytn form factor phone, as legally registered, then that's cool. Here in S.F., a PDA/Phone requires the higher rate plan for Unlimited. If you don't use Internet, then other options are there.
Since the Cingular Plans & Costs structure info is changing as the UMTS Network is being developed, I advise you you to contact Cingular Customer Service for those details. You can be sure these rates will be changing. Available Plans will undergo changes by Jan 2007, count on it. In the near future, if a definitive guide of Cingular Plans & respective differences in settings/limitations, etc., could be pulled together, I'll try to make that contribution here. All this info is in flux right now. Also, the Cingular 8525 availability is still in early stages.
The general criticism is that Cingular costs more than other Providers for Internet/Media related services. However, their Network seems to be the best choice for getting the most out of the TyTN in the San Francisco Bay Area. When other providers ramp up UMTS, I expect Cingular will reduce plan costs & offer more economical packages.
If you're getting a TyTN, I would recommend you sign up for a Plan that gives you true UNLIMITED Internet. Separate charges based on Mbytes downloaded or uploaded will shock you! You can always change it later, if the speeds or connections don't work as advertised where you live.
Remmember that UMTS uses the 1900MHz while GSM is on 850 MHz
850 coverage is superior (RF propagation). HSDPA speed should reach 1.8 mb in few months after T1's are added and to 3.8 mb when new devices based on new Qualcomm chipset are announced. Curently only the Sierra wireless and Option cards are available. Dropped calls on UMTS will improve as CW is optimizing the IRAT HO settings ( when you handover from UMTS to GSM ). Future ROM will fix many problems as CW will launch its 8525 Hermes very soon
DeviLDuck and iboj007 - sorry I haven't replied but i have been away for a couple days. I'm actually a bad case study as I am connecting thru a private company proxy server on an account where we have unlimited voice and data. Unfortunately, the company I work for still has several thousand 2003 devices in play and are using old AT&T SIM cards. Some of us try to play with what we have (the AT&T) SIM cards and use them in our own purchased WM5 devices.
Contrary to what some have written, I can get 3G/UMTS speeds in and around Wash., DC using the older AT&T card. However, it does hangup at times. I know my problems are most likely all related to the SIM card. Because of that, I usually just set the TyYN phone to let me connect thru Edge. I would point out that the TyTN gets me better reception and speeds than my previous S-200. There was a thread here that explained why you would get faster Edge speeds on the TyTN even if you chose GSM/auto under the band settings. Until my company issues new Cingular 3G cards, I will be sticking with Edge settings but even at that, it is a vast improvement over the S-200 connection speeds that I have seen.
John,
Thanks for the reply.
I can't seem to get 3G at home in Silver Spring...I popped my 3g Cingular SIM into an Cu500 and 3g popped up for about 30 seconds...it then defaulted back down to Edge.
I'm pretty sure that I'll get it from work tomorrow in Tysons Corner and i'll let you know the results.
Currently I am on Auto/Auto as settings and using the MEdiaMaxx 200 plan (unlimited data plus 200 SMS).
Great. I work at National A/P and get a pretty good signal there. I went out to Dulles the other day and watched it all the way out on I-66 and it was very stong in the Tysons to Dulles corridor. I guess with all the high tech HQs that are out that way, they made sure they got it first! I am just hoping my company gets the SIM cards converted over to the Cingular 3g sooner than later as it will not work reliably with my present card.

Edge Connection Problems

HI Everyone:
I just got my HTC P3650 Cruise and have problems connectiong to the regular Edge network with AT&T. I don't have 3G or HSDPA in the location that I'm at and it take a long time to search and lock in on the network. It is also very slow. I have a Tilt and it works perfect in Edge and 3G.
when I travel and go into a 3G/HSDPA area, the phone works like it is on broadband. I searches and receives the AT&T network instantly like my tilt and works without problems. It does not have a strong signal when it gets between buildings and inside concrete structures. My tilt has a lot better reception.
Is anyone having this same problem? Do you know of any setting that will correct this condition. I already changed the band setting from auto to specific for AT&T. It does not make a difference.
I have the HTC branded TyTn II. My problem is not exactly as yours but something similar. My TyTn II on an edge connection barely gets a download speed of 100 kbs. When I put the same SIM in my old HTC branded Touch I can occassionally peak at 200 kbs. So the edge speed on my TyTn II is usually half of what I can get on my Touch.
Obviously this is not an operator related problem as I am using the same SIM Card between the two devices. I don't have 3G in my country and the best is EDGE what I can get. Any suggestions or similar experiences would love to hear.
Edge Problems
I just flashed the radio 1.64.08.21 and it does not seem to make any difference on the network. I have not tried it in a 3G r HSPDA network yet.
Anyone else having problems connecting with the Polaris? When I change sims and putit into my tilt it works on all networks and flies. I don't know if AT&T is doing something to enhnace the phone on their network with all their applications. The only thing different is that I use a proxy server on the tilt.

Reception issue

I've placed my Omnia 7 next to my girlfriend's Focus in a place in my house that has traditionally been very poor in reception. She is able to get 1-2 bars on 3G compared to my NO SERVICE-zero bars on EDGE under the same network (ATT). Is anyone else getting fairly weak reception on their Omnia and is it all possible that my 4 year old SIM card is accounting for the difference in signal strength?
Next chance I get, I'll try swapping our SIMs....
I am not too sure of this but maybe the Omnia 7 isn't using its full potential on the US carrier since it is a EU device. (this shouldn't matter really but I am trying to say that it might be a software issue of how the phone switches connections)
By that I mean that some forum members (check the Focus Forum) have fiddled with the diagnostic codes to make their Focus phones have a more stable 3g or above connection.
Trying looking into that and posting there since the Omnia community is a little bit smaller it seems.
Or the phone is just not up to scratch ;D
Eriatarka said:
I've placed my Omnia 7 next to my girlfriend's Focus in a place in my house that has traditionally been very poor in reception. She is able to get 1-2 bars on 3G compared to my NO SERVICE-zero bars on EDGE under the same network (ATT). Is anyone else getting fairly weak reception on their Omnia and is it all possible that my 4 year old SIM card is accounting for the difference in signal strength?
Next chance I get, I'll try swapping our SIMs....
Click to expand...
Click to collapse
It could be your SIM if its old and not a 3G sim. Do you get 3G elsewhere?
The reason i ask is that EDGE is a 2G tech.
I work in mobile tech support myself, and i have seen SIM cards cause some seemingly random issues. (1 in particular was a handset unable to read SIM contacts, but his prior phone was OK)
On the other hand, i have also noticed 1 bar less then was displayed by my prior HD2. I have dismissed this as you should not reply on the number or bars to determine signal strength. They are coded differently. There is no standard, and in fact, changes by the Carrier can effect 'bars' displayed on the phone. (Think of a little buzz box with a 20ltr tank reporting 1/2 full, while a 4x4 with a 40ltr tank reporting 1/4. Both have the same amount of fuel)
ive noticed i get a bar or two less than my girlfriends desire and my diamond2 all on the same network & with new sim cards. this generaly means when she has 3G or HSDPA im stuck with GPRS unless were in an area with 3 or 4 bars.
Not entirely sure, but I think the Omnia 7 doesn't support US 3G frequency bands, that's why it's limited to EDGE - and then it depends on where you live... I suppose it's entirely plausible AT&T has a strong 3G network in your area, but not an EDGE one
mine has a good reception ... as good as other devices ...
In my House I sometimes got 4 dots but when a call comes through the connection is lost between talk without walkin on the same spot.. First I thought ok bad reception (had not before with my xperia1) But yesterdaynight I got the same problem outside my home. So the conversation gets totally jammed.
And I live in the Netherlands and not in the county side but in the big city...
So I managed to switch the SIMs on my girlfriend's Focus and my Omnia and unfortunately the poor signal remained on the phone, ruling out the SIM card having any negative effect.
I will get 3G outside my home and sometimes 3G+ (I'm not sure what the difference is), but inside my house, side-by-side, the Focus gets better reception and is more often on 3G whereas my Omnia will get worse reception often on EDGE.
Lame!
I might have to drop some cash for ATT's Microcell... Damn you ATT.
I notice it as well.
When I used my HD, the reception was fine inside MRT tunnels. Now with my Omnia 7 (same SIM card, by the way), I can't get a clear signal inside MRT tunnels during my commute.
Shame.
I don't know what caused it, though.. Anyone can shed a light on the issue ?
Mine has just suddenly started to not have any signal ANYWHERE in the house... the other 2 Vodafone phones here have near-full signal.
Eriatarka said:
So I managed to switch the SIMs on my girlfriend's Focus and my Omnia and unfortunately the poor signal remained on the phone, ruling out the SIM card having any negative effect.
I will get 3G outside my home and sometimes 3G+ (I'm not sure what the difference is), but inside my house, side-by-side, the Focus gets better reception and is more often on 3G whereas my Omnia will get worse reception often on EDGE.
Lame!
I might have to drop some cash for ATT's Microcell... Damn you ATT.
Click to expand...
Click to collapse
Hi I think I have found you a solution. Having been on the Focus forums I have noticed that people have enabled full "3g" through the root menu in diagnosis software.
http://forum.xda-developers.com/showthread.php?t=839154&page=8 ..... read this first please. Looks like it enabled full 3g but messed up his GPS settings (could be that he configured it wrong) Always make sure that you write down your original settings when using Diagnosis tool!!!!!!
If this doesn't help you then maybe flashing a different rom onto it would work.
I played around with some of the diagnostic settings but nothing really changed.
How exactly do I access the root menu to change the 3G settings you mention?
*#197328640# - Root Menu
Things you can do with this code
Speed up your internet by enabling hspda/hsupa
*#197328640#
1,8,3,5,2,3,[END]
Just be careful with this stuff. And always remember to back up your previous settings by writing them down somewhere so that you can restore it.
The link I gave you above leads to these codes.
BTW .. samsung updated the diagnosis tool .. if you have 0.9 something you might be fine! But if it updated then you will not be able to get into the root menu.

Nexus 4 on T-Mobile shows H+ connection but has no data

My Nexus 4 on T-Mobile's unlimited data routinely drops its data connection several times during the day. It never loses the signal from the tower. In fact, it maintains the 3G or H+ icon on the signal, so it has a data connection, but it simply receives no data. The icon becomes gray indicating that it has lost its connection with Google servers as well. Sometimes when I toggle my data it fixes, sometimes it doesn't. I've tried switching APN's with no luck. This is incredibly frustrating and I am thinking of leaving T-Mobile due to this. This has happened to me over 3 different phones (a Galaxy Nexus and two Nexus 4's), using different ROM's and different radios, and in different locations.
Can anyone shed some light onto what this issue might be? The only thing I can think of is T-Mobile's DNS servers are terrible, but I don't know if it is possible to switch to a different DNS provider over a 3G/H+ connection.
SEALBoy said:
My Nexus 4 on T-Mobile's unlimited data routinely drops its data connection several times during the day. It never loses the signal from the tower. In fact, it maintains the 3G or H+ icon on the signal, so it has a data connection, but it simply receives no data. The icon becomes gray indicating that it has lost its connection with Google servers as well. Sometimes when I toggle my data it fixes, sometimes it doesn't. I've tried switching APN's with no luck. This is incredibly frustrating and I am thinking of leaving T-Mobile due to this. This has happened to me over 3 different phones (a Galaxy Nexus and two Nexus 4's), using different ROM's and different radios, and in different locations.
Can anyone shed some light onto what this issue might be? The only thing I can think of is T-Mobile's DNS servers are terrible, but I don't know if it is possible to switch to a different DNS provider over a 3G/H+ connection.
Click to expand...
Click to collapse
I had the same problem, i calles t-mobile and went to the highest tech support, he told me its because of the servers switching to the new 1900 mhz and lte near me. Could be same to you
Same thing with me but the signal bars stay blue. The arrows go up and down but it just doesn't do anything.

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