ActiveSync via USB does not work - JASJAR, XDA Exec, MDA Pro General

I want to thank the contributors, members and administrators of this community. I have learned a lot from these forums and its about time I contributed something myself. The following is an issue I recently encountered along with the solution. I hope I can help someone avoid the hours of frustration I experienced with this.
Symptom:
My HTC Universal could not establish an activesync session via USB after loading the JASJAR_WWE_13076_164_10900_wwe_ship ROM from ftp.imate.com in preparation of selling my device.
Actual Problem:
Windows Mobile 5 and Active Sync 4.x This combination is fraught with problems.
Details:
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
USB connections from a windows mobile 5 device to ActiveSync 4.x uses a network connection and actually assigns an IP address to the attached device. This introduces issues with any personal firewall you may have installed on you PC or even a VPN client as was the case with me. My company uses a Cisco VPN client that has caused me untold misery with network connections and this was the case here.
Once I uninstalled the VPN client, ActiveSync saw the device and I was able to upgrade to one of Jwrightmcps terrific ROMs and will never downgrade again.
Regards,
GSM4USA

I had to remove Zone Alarm from memory to get a USB connection to work. However, I could sync via bluetooth just fine. While I was drawing power from the USB port. =D

Related

Activesync over Wireless

The group is generally quiet on this one. I have a problem getting ActiveSync to work over a wireless network. The wireless network is otherwise faultless. Can browse the internet, transfer files between servers etc but cannot perform a sync to my laptop. The laptop is also faultless on the wireless network and Activesync works fine via the cradle. All firewalls and other clever stuff on the laptop disabled.
The symptoms are that a connection starts but never gets fully established. Then it all stops. I have recently performed a hard reset on the palmtop and rebuilt the image (for other reasons) but this problem has not changed as a result of this process.
I have filddled with setting the network settings to connection via the internet and from work but that doesn't seem to make much difference. I'm beginning to run out of ideas.
Any help most appreciated fellow globe dwellers!
Thanks
AA
Hi AlliterationArtiste,
I had it working on a previous PocketPc, and I think that it was having the ip address for the pc that made the difference for me.
You PocketPc probably only knows the name of your pc, and if it can't get that name resolved to an ip address anywhere, you are sol.
What I did was install an app called Pocket Host. It acts like the local host file on a pc. I put my pc name and its ip in the app, and then it worked.
I have since switched to dhcp which ruins the solution...
here is a link from Handango:
http://www.handango.com/PlatformPro...tType=2&catalog=0&sectionId=0&productId=54305
Just a thought, and worth a try.
Torben
You're a wizard!! This worked perfectly.
The whole thing was made more interesting because I run vmware on my laptop and so there are several ip addresses that the machine can respond to. I used to sometimes get a connection but now thanks to your excellent suggestion I can a 100% reliable connection
Thankyou

i-mate answer to active sync issues

For those who have not registered with the i-mate club or who are not an i-mate jasjar owner, this might be useful to u if u are still experiencing problems using activesync:
"quote"
• ActiveSync 4.0 and 4.1 Issue
Dear i-mate™ customer,
There is a known issue with Microsoft® ActiveSync 4.0 and ActiveSync 4.1 where the software is conflicting with third party firewalls and security applications causing the inability to synchronize data. Microsoft is working hard to resolve this problem.
i-mate™ is committed to its loyal customers and will post regular updates regarding the progress of the solution to this problem.
In the meantime, there are several things you can try which may cure the problem of connecting between your device ActiveSync and your PC. Try these following steps:
1. Disable Windows Firewall or add the ActiveSync component to the Exceptions list in the firewall settings. Some personal firewalls may prevent ActiveSync from detecting your device, especially high security configurations.
2. Make sure that ActiveSync 4.0 or higher and Office 2003 SP1 (Help > About) are installed on your PC/laptop and that USB or Bluetooth connections are enabled (ActiveSync > File > Connection Settings > Check both “Allow USB Connections” and “Allow Connections to one of the following:”).
3. Disconnect other USB peripherals from your PC such as mouse, and restart your PC and soft reset your device.
4. Check whether you are using the primary USB port of your PC by trying all USB ports on your PC.
5. Search for new devices in the Device Manager of My Computer.
6. Depending on your network configuration you may have to stop your VPN connection (if present) while the synchronisation is performed .
"un-quote"
peace out
I've found that if I connect the cable when the jasjar is turned off it turns on and connects without a problem.
yer i found thats the way to do it without issues, and it also gets me thinking that its some sort of switch changing the status of the usb port on the JJ,
i thought it could be
JJoff=sync
JJon=usb host
well thats what im hoping, as not having that is gutting

Slight Activesync problem !

Just a slight issue. Everytime I connect the Exec (via USB) to the computer it Sync`s quite happlie (files get updated etc). However after a minute or two the Exec pop up a window with this message
Pocket PC Networking
! Unable to obtain a server
assigned IP address. Try again later
or enter an IP address in Network settings.
Why is it asking for Network when I`m using USB ?
Any ideas ?
Also anyone get this error " This device has no bluetooth hardware" normally only appears after the bluetooth has shut itself down and I have to manually start it again.
Latest O2 rom on O2 Exec running default programs in corp mode.
New with Activesync 4.x
With Activesync 4.x (to support WM5) the USB connection runs TCP/IP. Bluetooth and IR work just as before. What is unusual in your comment is that I had understood that the Pocket PC is the DHCP server and it assigns an address to your PC, not the other way around.
Nonetheless if it syncs each and every time then count yourself lucky, because for a number of us there are some serious issues, especially if you are running a personal firewall on the PC that is other than that included in XP. Other issues have been documented and a search using your favourite search engine or at the Microsoft knowledgebase will reveal them.
Hope this helps!
Might not be the same issue but you may find my post in this topic of use
http://forum.xda-developers.com/viewtopic.php?p=225939#225939
Might not be the same issue but you may find my post in this topic of use
http://forum.xda-developers.com/viewtopic.php?p=225939#225939

JasJar = Network Adapter, Invisible to ActiveSync

When I plugged my JasJar into my computer via the USB cable, dirctly to the port on the back of my computer, my Windows XP system immediately detected the new device, and installed "Windows Mobile-based Device" (Network Adapter)
Upon attempting to find it with ActiveSync, it claims there is nothing connected. Upon attempting to activate ActiveSync on the JasJar itself, it comes to a window saying it is not connected, with info to connect to an exchange server.
I am using ActiveSync 4.1 (listed as 4.0 in Add/Remove Programs) downloaded from Microsoft website. I was at the time attempting to sync with Microsoft Outlook 2000. I have since connected the device to alternate USB ports, hard reset my device, upgraded to Microsoft Outlook 2003, and uninstalled + reinstalled ActiveSync 4.1 (in that order) in attempts to get my device working.
Alas, I experience faliure. However, my device charges, and if I uninstall the driver, it ceases charging. I do not have my SIM card in the phone yet, as I would like to be able to get a connection, and upgrade the ROM before I worry about making it a production system. Until then, I will be still using my old phone, who's profile I have deleted from ActiveSync, thinking it would conflict with my JasJar.
If anyone else has had this trouble at all, and figured out a way to get this to work, I would appreciate it if you could let me know. If any other information is needed, I can provide you with extensive information.
I have searched through I-Mate's supprt forum, and through xda-developers forums in the Universal sections, and looked elsewhere, and can not find any similar issues where ActiveSync will not see the device, or where it shows as a Network Adapter.
Thankyou!
yes I had same problem. Goto network connections>click on properties for local area connection Windows Mobile Device and checkmark all 3 boxes (Client for Microsoft Netwrok, File and Printer Sharing and Internet protocol.
It should connect and start working.
yes I had same problem. Goto network connections>click on properties for local area connection Windows Mobile Device and checkmark all 3 boxes (Client for Microsoft Netwrok, File and Printer Sharing and Internet protocol.
It should connect and start working.
I did so. All three boxes were checked, so I unchecked them, saved, disconnected the JasJar, reconnected, checked the boxes, and did the same disconnect/reconnect, and soft reset the phone as well. Alas, it remains in the same state.
I do have a very strict block on TCP/IP ports on my computer, however, that is only with the Ethernet and Wireless adapters vis Windows's TCP/IP filtering, so that should not affect this at all.
Are there any specific IP address settings I should have? I do not have any firewall software installed, Windows XP Professional Service Pack 1, and I have an HP iPaq 6315 that connects and syncs fine . . .
I very much want to upgrade to my JasJar. I am going to have to take it to one of my friend's houses who has a JasJar, and see if his computer sees it. I will not be able to do so for a while, maybe a week or so, but if I can not figure it out by then, it would at least narrow down the issue to either computer or JasJar.
Thankyou for your help, if you have any more information, maybe I just need Service Pack 2 . . . need to clean my HD up a little to make room for it though.
Minor Success
I have more information. I was able to connect to a computer that has Windows XP Service Pack 2 installer. It was a success. I was able to sync. So, I am attempting to install Service Pack 2 on this machine as well, and see if that is what is troubleing the whole sequence.
OK, there is something else. I upgraded my PC to Windows XP Service Pack 2, and it still fails. However, it fails differently now. The network adapter it is listed as has a conflict. I attempted uninstall, and reinstall of the adapter, and Active Sync, and no success.
It works on the Windows XP SP2 laptop, but not on the desktop. These ssytems are very similar in the setup with the way they have been configured, so I am uncertain as to why this is happenning. It makes me jolly sad.

Connecting a Smartphone to a Mac via USB.

I have been searching for more than 3 hours for some kind of driver for my T-Mobile Dash, to use it as a GPRS/EDGE Modem. My iBook is an old G3 model, so even if I were willing to purchase Missing Sync (which I'm not, btw), my iBook is not supported, as it is not a G4 or better.
I am looking for a FREE driver for OS X 10.4 Tiger, specifically an "RNDIS" driver. I am not particularly looking for speculation. I believe I have the correct modem scripts, but I can't get my Mac to see the USB Modem. Yes, I have put my Dash into ICS mode. Yes, I am running Windows Mobile 6. Yes, I have all of the updates to OS X. Yes, I have tried searching the forums (this one, and several others). Yes, I have tried "Googling it", which produced much good information, but no solutions to my problem. Although my Dash is Bluetooth enabled, my iBook is not. Yes, I know I can add a USB Adapter. I may well do that in the near future. Right now, however, I'm just looking for an RNDIS USB driver for Mac OS X. I don't need Synchronization features, at the moment.
Anyone have any ideas??
Correction: Does anyone have any "good" ideas??
Thanks,
--Aaron
I just wanted to touch this and see if anyone had any information to help. My girlfriend has a new Pantech Duo and I would like to get USB tethering working for that. I did find a couple sites that may help (HowTo: USB Internet Sharing With Linux And Windows Mobile 6), but I don't know enough about the technology to feel comfortable trying it. Thanks.
I use my wizard as a modem sometimes just using Internet Sharing in my TNT Rom. You may be able to find a .cab for it. From there just use activesync/WMDC. I haven't tried it on activesync, only on WMDC.
he's using mac
download wmwifirouter by chainfire or the free trial of walkinghotspot (if your handset and mac have wifi), or a micro bluetooth dongle if not.
leoni1980 said:
download wmwifirouter by chainfire or the free trial of walkinghotspot (if your handset and mac have wifi), or a micro bluetooth dongle if not.
Click to expand...
Click to collapse
Pantech Duo doesn't have Wifi. That was my first attempt before I realized it didn't have it, because I'm using that solution with my Kaiser.
RE: bluetooth. I haven't had a lot of success with a reliable connection. I've tried with my Kaiser and successfully configured it, using it to connect three or four times from my house, but as soon as I went on the road, I couldn't get it to connect at all, using the same steps as before. I'm sure that's either karma or equipment smarter then operator, but I'm hoping for a USB solution for simplicity (theoretically) as well as the better data throughput.
SyncMate
Well, if you are using a Mac then here is what i used to do before I got Missing Sync.
For Syncing contacts and dates and such i used Eltima Softwares SyncMate. Runs pretty good and can be done using the USB cable. It also provides the option to do it over Wifi, which is faster. The Full version allows your to Sync even more stuff I believe.
For Syncing files, I simply paired my phone with my mac and transfered the mp3's, jpg's, etc.
Hope this helps,
Paul
Welcome to the hell which is created when you have a Mac and a WM device!
I have been mucking around with trying to get my internet connection shared with my MacBook pro for a couple of months. Here is what I have tried
- Bluetooth PAN - There is an issue with the MacBook Pro whereby the bluetooth PAN will produce incredibly bad latency issues rendering it useless
- Modem Scripts (Bluetooth)- Have never found one which would connect....I have tried a few
- Mobile Stream (USB) - Never managed to get a connection. The support team said that they had never seen the issues I sent in logs. They will investigate and hopefully resolve in future releases.
-PDAnet (Bluetooth)- It actually works! although it seems to hang the dialer process on the Mac periodically which requires a reboot to resolve
-Wifirouter - It works although it caused issues with access points in the office and drained the battery very quickly.....even when powered from the MAC it would empty the battery. Worked OK when using a mains charger.
-VMware Fusion to XP desktop (USB) - Works and works well however you can't provide (well i havent got it working) an internet connection to the Host Mac.
At the moment I am using the PDAnet 'solution' but I am always looking for something more reliable. A usb connection would be better and more reliable as there seems to be big issues on the Mac bluetooth environment.
Cheers
Aidan
Hell, I couldn't even find an RNDIS driver for windows (apart from installing ActiveSync) which is why I made the Linux post.
Yeah, OSX is *nix based, but I don't think you can use Linux packages on it, what I know about macs could be written on the back of a postage stamp though.
Regarding the VMWare solution, did you try enabling internet sharing for WinXP in the VMWare session (using a different IP to the one the Mac uses) and set the default gateway of the Mac to the IP of the XP machine in VMWare?
What I mean here is that the PPC shares the connection to the VMWare windows machine via USB and the VMWare windows shares the connection to the Mac via TCP/IP.
To be honest I never really played about with sharing the virtual machine with OSX too much. I was a bit put off with running fusion like that all the time as it sucks the life out of the battery when out and about.
Until a better solution is available I will stick with PDAnet. It does put me off windows mobile (slightly) moving forward. It would be interesting to see if the Bluetooth PAN connection works correctly without the latency issue on the diamond when it is available. If it worked properly it would be the best solution.
Cheers
Aidan
Read http://forum.xda-developers.com/showthread.php?p=2398248 for a review & comparison of WalkingHotSpot
With VMWare Fusion, setup VPN connection for the OS X host to connect through guest
evilc said:
Hell, I couldn't even find an RNDIS driver for windows (apart from installing ActiveSync) which is why I made the Linux post.
Yeah, OSX is *nix based, but I don't think you can use Linux packages on it, what I know about macs could be written on the back of a postage stamp though.
Regarding the VMWare solution, did you try enabling internet sharing for WinXP in the VMWare session (using a different IP to the one the Mac uses) and set the default gateway of the Mac to the IP of the XP machine in VMWare?
What I mean here is that the PPC shares the connection to the VMWare windows machine via USB and the VMWare windows shares the connection to the Mac via TCP/IP.
Click to expand...
Click to collapse
I was reading this thread and you gave me the idea which led me to a workable solution so I thought I'd share back. I'm in the same boat as many ppl with latest MBP which doesn't work well with BT PAN (slooooowwwww). I sort of needed Fusion anyway since I'm starting to write WPF apps and performance is terrible over RDP from OSX (different subject). Anyway, here are some keys to getting this to work:
1. Setup a private network (not bridged or nat)
2. Install activesync on guest and fire up 'Internet Sharing' from WM6 device and connect device to Mac with USB cable.
-at this point you should be able to get online from the guest OS through the mobile device as previous post indicates-
Here is where the fun starts:
3. Create an advanced network connection on the guest (accept incoming connections, aka VPN connection)
4. *IMPORTANT* Go to the TCP/IP settings for the advanced network connection and setup a range of IP addresses in the same subnet as the active interface attached to the WM6 device (run ipconfig to determine). Make sure that 'clients can request their own IP address' is unchecked. Make sure this range falls outside of the IP address assigned to the guest interface from the WM6 device.
5. On the host Mac, create a new VPN connection (PPP) and set the host to the private IP address assigned to the guest (again, you can determine that through running ipconfig on the client). *IMPORTANT* Go to the advanced settings for the VPN connection on the Mac and set the DNS to point to the IP address of the router of the guest WM6 device interface.
6. Connect to the VPN from the Mac host and you should be off and running.
It works flawlessly with very good speed (relatively speaking) over the 3g connection. To get online in a pinch, now I just need to fire up the guest (which takes just a couple of seconds from a saved state), connect my device via usb with internet sharing started, and then connect to the vpn from the Mac.

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