Hello everyone.
I've been searching the forums and have yet to find a solution (at least one that I can perform).
Any way, I have a Softbank X01HT which is a re-branded HTC Hermes.
I purchased the phone in September 2007 from a shop in Hong Kong. I live in the UK and have been using my phone happily for the past 5 months. My phone was blacklisted bout 2 days ago and despite having kept the original box and receipt from the store as a proof of purchase, it seems there is nothing my network (T-Mobile) is able or willing to do.
Is there anything I can do to legally lift this Blacklist of my phone? If not does anyone know how to change the IMEI.
At the moment, I feel very upset about all this because I have bought this phone legitimately and have been using it for 5 months, and NOW... someone can just blacklist my phone?
I have read that there is a solution by using 'Wizard Service Tool' but I need to do something like change it's SPL to 1.1.1. Does anyone know where to obtain the SPL 1.1.1 and how to install it?
Thank you for much in advance and please please please spare me from comments like 'ITS ILLEGAL'. I realize that by UK law it is a crime punishable by 5 years imprisonment. However I have a genuine phone that was purchased legally and I have everything to go with it! If changing the IMEI of a phone that I own to an IMEI of another phone I own is illegal.. well.. thats just stupid.
dont know of any way to change the imei but
you could try to contact the police and ask their advice
being that it's usualy them who have the stolen phone's
imei's reported to and who have them blocked
i would likely have some advice
screen rotation icon for imate jasjar
after having my imate jasjar upgraded to wm-6, i lost 2 things, my video calling and the screen rotation icon. does anyone here in the xda family have a link that will restore my screen rotation icon back
Isnt that a bit off-topic harrio?
Thanks for the advice Rudegar but I have already contacted the police. They can find no record of a stolen phone with that IMEI and they even reffered me to the Mobile Crime Unit, who dont have any idea about the number being blacklisted. They recomended I talk to my network who said they cannot/will not do anything.
it would make sense to be that there would be some higher place to take it
to make sure that no phone company blacklisted phones of people who simunlocked and
left the company for the compatitions
maybe thats a thing to look into
first step would prob be to try another network sim to make sure that it's a general blacklist
Yeh I have tried. It seems to be blacklisted on most netwokrs but works on Orange.. strange? The funny thing is I bought the phone without a contract already unlocked in Hong Kong so there would be no reason for the network to even blacklist it.
In Australia, we have a "Telecommunications Ombudsman" who we can escalate matters to after exhausting options with our phone company.
Is there something like that for you?
It does sound unfair - good luck with it.
Oggy.
Contact the Citizens Advice Beaurau. There must be something you can do.
If all else fails get the police/mobile unit to give you some kind of written confirmation on headed letter paper that there is no ban on your number.
Send t-mobile a friendly worded but grievence stating email about there having banned your phone for an undescernable reason. State in it the dates and times of your previous calls.
Then get your hands on a legal 'Cease and Desist' letter template from somewhere and send something like this:
WITHOUT PREJUDICE: IMMEDIATELY CEASE AND DESCIST.
Dear Sir,
I am contacting your company (Herafter refered to as 'You') on behalf of *your name* (Hereafter refered to as 'The Client') to inform you that Your blacklisting of The Client's phone is unlawful. This letter calls for you to immediately cease and descist from all such unlawful actions.
Blah blah blah
You'll find templates and guidance for drawing them up on the net. Works much better if you can find the name of some applicable law to drop in.
Make sure you don't specifically state that legal proceedings will definately follow. State that if they fail to comply then legal actions 'may' follow and that their case will be refered to the business ohmbudsman, trading standards, and your local MP.
I should state right off the bat that I'm not a lawyer - I'm a medic. But I have found that cease and desist letters are sufficient to make most organisations instantly start behaving themselves.
Don't forget the 'Without Prejudice' statement - I believe it means something along the lines of you do not wish anything said in the email to harm your rights to compensation etc....It's a very lawyerly phrase anyway so it's always good to chuck in the mix.
You should be able to find guidelines/templates for cease and descist letters on the net
Good Luck!
Citizens Advice Beaurau? Never heard of them. Are they a British organization?
Just to clarify, here is what I've done.
Contacted my provider T-Mobile. Provided them with Receipt of purchase and a box. They did nothing.
Contacted the police. They have no record of a phone being stolen with my IMEI number. They recomended contacting my provider T-Mobile.
Contacted the mobile crime unit in the UK. They said that that I would have to take it to my provider also as only the mobile phone companies in the UK can unblacklist.
Anything else I can do?
Does T-Mobile UK have shops like in Germany (called "T-Point")?
The people there were always friendly to me and helpful.
Randvegeta,
I would walk down your nearest high street, find a T-Mobile shop, walk in with all your evidence and don't leave until they have sorted it. It is essential that you are polite but firm.
One thing that puzzles me; you live in the UK but have never heard of the Citizens Advice Bureau (CAB)? Strange.
WB
wacky.banana said:
Randvegeta,
I would walk down your nearest high street, find a T-Mobile shop, walk in with all your evidence and don't leave until they have sorted it. It is essential that you are polite but firm.
One thing that puzzles me; you live in the UK but have never heard of the Citizens Advice Bureau (CAB)? Strange.
WB
Click to expand...
Click to collapse
I have a hypothesis... it is only a hypothesis so please don't take offense. It can be tested, but maybe not easily. Here it is. You have been scammed, your hermes is not genuine it is a device that failed QC and was discarded by HTC. Your vendor in HK is dishonest. Contact HTC somehow and ask them about the IMEI, explain your situation and find out if they know anything. They should have a record of every phone they manufactured and may be able to tell you whether yours was sent to a retailer or to the garbage bin.
If I'm right at least you'll know for sure what's wrong.
If I'm wrong... well you know that too and maybe you can advance the ball a bit.
Good luck
Ive already been to a T-Mobile shop. Not helpful at all. I beleive Ive almost exhausted all legal options in the UK at least. I think there are only 3 more options.
1: Contact my supplier and ask for help/replacement.
2: Give up on my phone and let it be lost at my expense.
3: Hack/spoof the IMEI.
I think you'll find that T-Mobile don't have to help you as you purchased the phone from an indipendant supplier unless of course it was them who locked it, you are well within your rights to demand a copy of your account information under the Data Protection Act, this could include your account managent info which may identify whether they locked the IMEI or not. I guess the other option is to try and locate who exactly locked the IMEI, not even sure where to start unless you can find a very helpfuls service engineer at T-Mobile.
As said above, contact HTC, they may be able to help, but your first port of call should be the guy who sold you the device.
The shop I bought from.. im fairly sure is quite reputable. It has been arround for a while and is in in the Wan Chai Computer center. I will of course ask but I do not for a moment believe that they sold me a dodgy phone. And it certainly wasnt defective. It was in perfect condition and everything worked. Besides, there are hundreds of legit shops in HK selling the exact same phone. I just bought it from them cuz they had it in Black.
IMEI Barring.
The Flaw Is In The IMEI Blocking Procedure.
I Used To Work For Vodafone And All That Is Required To Bar A Handset, Is An E-Mail Containing The IMEI Only.
Unblocking A Phone However Is A Very Difficult Procedure. The IMEI Ban Database Is Shared Between All Countries Of The EU. Because Of This Most "Stolen" Phones Are Shipped To The Middle East And HK CH JP etc Who Dont Use This Database.
That Said And Done Tho They Should Know The Reason For The IMEI Ban And If Its Because Somebody Reported That IMEI As A Stolen One They Could Check Your Account And See That Your Account Has Been Using That IMEI for The Last 5 Months. And Therefore Couldnt Possibly Be The Stolen One As The IMEI Has Only Been In The Database A Short While.
Its TOO EASY To Make A Typo And Blacklist A Non Stolen Phone.
Prime Example. Your Phones Broke And Gone In For Repair, You Borrow Your Friends Expensive XDA For 2 Weeks While Your Phone Is Repaired, You Give Your Friend His XDA Back and Then Your Newly Repaired Phone Gets Stolen, You Report Your Phone As Stolen And When They Check The System Your Friends IMEI Is The Last One You Were Using On The Account, Employee Doesnt Check Propperly (Copies And Pastes Your Friends IMEI Into A Blacklist Email) And Your Friends XDA Gets Banned.
It Could Prove Quite A Pain To Resolve This Issue..... But...
Call Your Customer Support Desk For Your Mobile Network.
Ask For A TEAM LEADER/MANAGER ( They Can Do Anything For A Customer To Keep Them Happy, Their Privaledges Exceed Those Of Normal Staff And They Can Sort Problems Beyond The Means Of Your Average Callcentre Staff)
If A Problem Gets Escalated To A TEAM LEADER/MANAGER It MUST Be Dealt With. (Company Policy)
They Might Offer For A Team Leader To Call You Back As Their Usually Busy, Althought Your 100% Guaranteed To Get A Callback By A Team Leader As Long As They Werent Jus Fobbin You Off.
I Wish You The Best Of Luck Sorting Out This Mess.
Hey OllieD,
Sound very in depth. Ive already spent hours with T-Mobile with no luck.. but will Vodafone help me out? At least tell me who blacklisted me.
As for this database, is it only Europe wide? Or is is World wide? And if it is EU wide.. are you 100% sure?
Just to clarify to people reading, I am using a SOFTBANK, (Japanese Brand) purchased in Hong Kong, and have been using it since September.
If it is an EU database and not a world wide one, I will need to find out who blacklisted it and contact them.
Thanks very much!
Since you are using Softbank, so it should not be blacklist as it should not be used in EU before. please check carefully your IMEI on the phone label match your IMEI inside the ROM, I think the shop clone a English rom to your phone before selling to you (original Softbank should be Japanese rom) and this clone the IMEI also which IMEI reported as blacklisted. (they clone the rom because of sim locked and change English, what they called it is hard-modify not soft-modify)
I stayed HK and I had 2 phones with same situation (label IMEI were difference to the ROM) but still can be used in China and HK, 5 more phones buy from another shop without problem.
The shops you buy the phone with the phone came from the same dealer, so no luck to change, only some shops you can trust.
clean imei
Randvegeta said:
Hello everyone.
I've been searching the forums and have yet to find a solution (at least one that I can perform).
Any way, I have a Softbank X01HT which is a re-branded HTC Hermes.
I purchased the phone in September 2007 from a shop in Hong Kong. I live in the UK and have been using my phone happily for the past 5 months. My phone was blacklisted bout 2 days ago and despite having kept the original box and receipt from the store as a proof of purchase, it seems there is nothing my network (T-Mobile) is able or willing to do.
Is there anything I can do to legally lift this Blacklist of my phone? If not does anyone know how to change the IMEI.
At the moment, I feel very upset about all this because I have bought this phone legitimately and have been using it for 5 months, and NOW... someone can just blacklist my phone?
I have read that there is a solution by using 'Wizard Service Tool' but I need to do something like change it's SPL to 1.1.1. Does anyone know where to obtain the SPL 1.1.1 and how to install it?
Thank you for much in advance and please please please spare me from comments like 'ITS ILLEGAL'. I realize that by UK law it is a crime punishable by 5 years imprisonment. However I have a genuine phone that was purchased legally and I have everything to go with it! If changing the IMEI of a phone that I own to an IMEI of another phone I own is illegal.. well.. thats just stupid.
Click to expand...
Click to collapse
http://my.ebay.com/ws/eBayISAPI.dll...MyeBayAllSelling&ssPageName=STRK:ME:LNLK:MESX
I clean them.
Related
Hello Friends,
I bought a i-mate k-jam without invoice a few week ago.
I am using for a few week.
But now my gsm operator will block it for not registered phone.
If i can change IMEI that with registered a phones IMEI so i will be use it.
Otherwise i can not use this phone.
My PDA phone info here:
---------------------------------------------------------------
I-Mate K-Jam (T-Mobile MDA Vario - Qtek 9100)
Processor : OMAP850 195 Mhz
ROM Version : 1.8.10.2 WWE
ROM Date : 12/10/05
Radio Version : 01.09.10
Protokol Version : 4.0.13.20
ExtROM Version : 1.8.10.104
---------------------------------------------------------------
Now how can i change this phone IMEI? (or clone from other a phone)
Anyone can help me? :roll:
Thanks your attention from now. :!:
blocked phone as
okay here is the deal
if you are not in the us and they block it that means its on the blacklist (stolen or lost) as of now there is no way for them to unblock it. tell the seller it is blocked. he/she may have sold u their phone (which they have insurance on) and then they get your money then they report the phone stolen in order to get a new one on the insurance... so the original phone (the one they sold you) is blacklisted.. they get the money and a new phone you get a paperweight...
dispute with pay pal but i find pay pal does not really handle the disputes well..... then dispute with credit card comapny let them know that the item is un usabel ... feel free to contact me if you need help
last i checked cloning or altering imie numbers was against the law
Re: blocked phone as
No, some countries (eg China, Turkey ) bar handsets purchased outside that country - not just because stolen etc..
Richard
fluffcat1 is right, it was all over the fora that since summer last year (I think) Turkey blocks IMEI nos from phones bought outside the country, it can be the case that the topic starter fell victim to that law. Contact your provider and ask why the phone is blocked. It it is stolen, contact the seller and ask for refund, if that not works try disputing it with Paypal or your creditcard company. If it is blocked because it is a foreign phone, try to sell it back to him or put it on Ebay.
He never said he got it on ebay did he?
Chances are it's stolen. Either way, changing an IMEI is against the law.
No Last summer Turkey approved a law to ban the phones purchased from out of country.
You can register your phone to your gsm provider with the reciept and your passport.
Turkish Government told that the number of the phones that are entering Turkey without custom taxes was becoming a financial problem for Turkish economy (Dollars are going outside for purchasing these phones and no taxes are being collected by government at the customs) and found this solution. I will not argue about the solution. Some say that the local sellers forced this law (The sales taxes in Turkey are really high, you can buy the same phone from USA or Europe at half price), some say that IMEI iformation will be used for national security reasons and so on.
The reality is that the phones that are not declared at customs and that are not registered by their IMEI numbers and user phone numbers are being blocked. This is what law says.
I saw a lot of people that are asking for IMEI changing solutions but there is no tool (excludig XDA manipulator which was changing the IMEI of the XDA for a limited number of bootloader versions) for this purpose. If there is, definetely noone will share it. Noone will understand your situation and you will be treated as a possible thief. I saw a lot of people that faced such words. You can not blame the members. They will never know the case and they do not know you either. If the phone is "clean" as you claim then the best thing will be to sell the phone in ebay and deliver it to outside of Turkey so that neither you, nor buyer will face any more problems.
Furthermore if the IMEI is changed the operator can understand this there are other keys in the phone as well. I think mamaich has written sth about this. In this case you will definetely be sentenced.
Cheers.
What a Mess
Soon there will be a software to change your imei with another.
There are several applications for other phones, but for thw Wizard not yet
Additional note : It is right that phones bought not from Turkey can't be used anymore. They all are blocked. Even if you buy from Ebay or internet shopping.
The goverment made the rules in a miserable way.
Hi friends;
I also buy a qtek 9100 with its bill. So it is not stolen. But Turkish government closed gsm features. My needs same as lovebodi. I want to change imei number. is there anybody help me?
repocket said:
Hi friends;
I also buy a qtek 9100 with its bill. So it is not stolen. But Turkish government closed gsm features. My needs same as lovebodi. I want to change imei number. is there anybody help me?
Click to expand...
Click to collapse
I think the idea is you cannot change the IMEI number ever, it is meant to stop people from stealing phones.
So I really doubt there is anyone who can help. Sorry.
if you have a receipt go to the customs and ask them to register your phone as an import metarial and pay the tax they want. then go to telekominikasyon kurumu with the papers you had from customs and ask them to register your phone. it is the only way.
its not enough only to have the receipt to get your pda registered to TT white list.
Cavey.co.uk said:
I think the idea is you cannot change the IMEI number ever
Click to expand...
Click to collapse
IMEI numbers can be changed. But it is illegal and, in the UK, a prison sentaence awaits.............
RE: HELP How can i change IMEI (or clone) for I-MATE K-JAM
download from here
click repair imei
write nieuw imei
finish
http://forum.xda-developers.com/attachment.php?attachmentid=53651&d=1191975070
good luck
Hello,
I bought an O2 XDA Exec off ebay which turns out to be barred, since it had been subject to an insurance claim. O2 verified that the IMEI number has been barred and that will apply across all networks.
Does anyone know of any way to be able to use the phone again to make outgoing calls? can it be given a new IMEI number?
Right now it works fine for GPRS(!) web access with a T Mobile SIM, but not for outgoing voice calls. It is also a nice satnav system.
Thanks for any advice before I have the discussion with vendor on ebay.
Richardracer
In the UK, changing the IMEI is illegal, so it's a bit dodgy getting into that.
I believe there are tools available, but who has them, and where they can be found I honestly don't know. I do know that many Turkish users have the problem that IMEI numbers have to be registered with the telecoms authority to work, so they sometimes change it themselves to save the hassle.
I don't know if that tool works on the Universal.
I would say the best bet is taking the issue up with the seller as this is something that should have been mentioned in the auction, and if the device was not lost or stolen, perhaps O2 need to get involved for them making a fraudulent claim.
Richard, it's not merely a bit dodgy, in the UK, it's very dodgy. Helping or advising you about this is potentially dangerous for us Brits.
http://forum.xda-developers.com/showthread.php?t=276851&highlight=sore
There are ways, but frankly, take it up with eBay or the seller if you didn't know what you were buying.
V
Thanks for advice, no desire to break law
Gentlemen,
Thanks for prompt reply. I have no desire to do anything illegal, so i will go back to my ebay vendor and take up the issue there, rather than take a risk with doing anything illegal.
In meantime, I will live with a lovely tomtom 6 display and VGA internet access!!
Regards
Richardracer
Well, the phone can be very well stolen. I think you can file this issue up with eBay, or probably launch a police report. How much did you pay for that phone? I hope you can get your money back.
richardracer said:
Gentlemen,
Thanks for prompt reply. I have no desire to do anything illegal, so i will go back to my ebay vendor and take up the issue there, rather than take a risk with doing anything illegal.
In meantime, I will live with a lovely tomtom 6 display and VGA internet access!!
Regards
Richardracer
Click to expand...
Click to collapse
If you paid by Paypal then you need to start the dispute process asap to try to prevent them emptying the account...
Starting with an 'item not as described'....
My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...
Well, you could always call T-Mobile and ask them if it was reported stolen ....
Don't think they will call the police on you , If you tell them you are going to , but I bet they will want to take your name, just in case ...
Lol this whole thread seems shady as hell.
Sounds like the OP might be trying to fish answers for his own endeavors...
lol, i know. it sounds pretty bad, but i assure you, that's not the case.
they can tell if it's stolen. they can tell if more than one person has the same IMEI number. whoever was using the phone will have that IMEI on their account, and if your gf puts her sim card in it, they will be able to see the IMEI from the phone. that's done on purpose, so that if someone does report a stolen phone, and the IMEI turns up on another account, they can flag it. however if it was not reported stolen, then there isn't much they can do as they don't know whether or not the original owner sold it to you or a shady guy on craigslist sold it to you, so reporting to the authorities would be pointless for them, as it may have been a legal transaction. as for calling them, they're probably not going to give you the info if that IMEI is registered in their system, they may not even tell you if it is. but if it has been reported stolen, and the IMEI shows up under a different account it will probably be flagged, I'm not sure what would happen at that point. More than likely rather than calling the authorities they'll just cut off the service to the phone.
Try a prepaid sim card and see if it was IMEI blocked?
well, we put her sim card in it and nothing has happened so far. i suppose it was legit.
If you got it with box, supplies and cables its very low chance that it stolen. Actual price in my local craiglist is really low, but it doesn't mean that most of all are stollen
tmobile dont care if the phone stolen or not. it doesnt really matter.
Slash8915 said:
My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...
Click to expand...
Click to collapse
If that were possible I would like to think they would have told me when my TouchPro2 got stolen... The fact that they didn't mention anything like that leads me to believe they can't tell just by the sim card.
i buy/sell phones on craigslist almost weekly and put my sim in all of them
when i call t-mobile to change the internet plan they always ask me where i bought the phone. i always say from t-mobile and they never say anything about it. guess they cant really tell
hope this helps
Slash8915 said:
My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...
Click to expand...
Click to collapse
Hi,
I'm not in the US but i always purchase phones from US and UK on ebay.
Always when i buy phones which are doubt to be stolen or reported as stolen i use this site www.checkmend.com.
They are even recommended by ebay. They claim to have a connection to a database that has all the information on Mobile Phones, Laptops, GPS navigators, etc. Which they can track by the serial number.
In your case you will need to provide them with the IMEI number of your phone and they will give a report on the status of the phone and past owners if they are registered. (they send this report by email instantly. they charge you USD 2.99 for this service. i thinks its quite worth than the risk.)
in my experience I've tried this service twice and a HD that i bought from the UK was returned with a report that said "This item has been blocked during its lifetime by one or more UK network(s)." which means it was reported lost or stolen.
and i even tried my HD2 which i'm using currently which i got from US cos i didn't get any box or accessory with it. But the report came out clear and i am in peace of mind.
Hope this helps.
ruwan7 said:
in my experience I've tried this service twice and a HD that i bought from the UK was returned with a report that said "This item has been blocked during its lifetime by one or more UK network(s)." which means it was reported lost or stolen.
Click to expand...
Click to collapse
usefull site. does it give any detail? i blocked my last phone thinking i'd lost it, 4 weeks later it turned up in a friends sofa, so i had them un block it and used it for another 18months.
i guess that would give the response you gave above..
Someone mentioned the IEM number that is the way they can tell if its stolen. So when and IF you ever take your phone into the store to have the useless sales people help you solve some problem. That is how they will know if its stolen. If there is a way to tell by electronic signal Tmobile simply doesnt care. I asked when I bought mine and they told me to get insurance. I asked how do you know if I dont just keep the phone and get a new one for 100 bucks. IEM number shows up was their answer.
Your IMEI and sim info are constantly broadcast about the cell network, you don't have to go into a store for this information to be picked up.
http://www.numberingplans.com/?page=analysis&sub=imeinr is one of the most common websites for checking your IMEI number (it's free), but do be careful with posting your IMEI/Serial number online at any site. Some are looking for valid IMEI numbers to use illegally.
Damn those shady Craigslist guys...
c2tmdsn said:
when i call t-mobile to change the internet plan
Click to expand...
Click to collapse
I could be mistaken but I believe that if you select the G1 unlimited data plan, then any smart phone you have after that will not need to be updated...I am using the G1 plan with my HD2 and it works fine. So maybe you can avoid lying to them.
Hi, I bought this Hero on eBay in April, as described in this earlier thread.
http://forum.xda-developers.com/showthread.php?t=674267
I unlocked it and successfully used both Orange and o2 SIMs in it, until today.
Now I have a "No Service" message whichever SIM I try to use. I tried cleaning the SIM contacts, restoring earlier Titanium and Nandroid backups and eventually restored the official Orange 2.73.61.66 ROM.
Still no service.
Maybe it's become blacklisted. How can I check this?
Regards,
Mike
there isn't a way to check sadly, have you updated to the lastest radio, it works will all unlocked heros
here's a link
http://www.theandroidkitchen.com/fi...wnload=update-radio-32A-6.35.08.29-signed.zip
You can call up your service provider (either o2 or orange) and check whether the phone is blacklisted.
dom5079 said:
there isn't a way to check sadly, have you updated to the lastest radio, it works will all unlocked heros
here's a link
http://www.theandroidkitchen.com/fi...wnload=update-radio-32A-6.35.08.29-signed.zip
Click to expand...
Click to collapse
I love the way you've linked to an out of date radio. My sig has a link to the latest radio (AFAIK).
Thanks for the advice. I'll call the network operators involved.
Can I install the newer radio on the currently non-rooted phone or do I have to root it again first?
Mike
No - but if you update to the latest official release it should also update your radio. Either way is fine. Personally i'd say try the network first - they should give you a straight answer.
btdag said:
No - but if you update to the latest official release it should also update your radio. Either way is fine. Personally i'd say try the network first - they should give you a straight answer.
Click to expand...
Click to collapse
Thanks,
the straight answer from o2 is that the phone is not blacklisted. This seemed like a genuine, considered and helpful response, so it probably wasn't a fob-off but who knows for sure? Maybe I should get that response in writing before I pay to have the phone repaired, if such a repair is a realistic possibility.
Do radio versions become obsolete as they're superceded by newer ROMs?
I ask because from what you suggest above, it seems that wiping the phone yesterday and installing the official Orange 2.73.61.66 ROM, would've installed afresh the radio version associated with that ROM, which still had the phone showing "no service" after the installation.
Maybe installing the very newest ROM will have a better effect.
Because I'm not yet managing to pinpoint the solution, some details of the "No Service" fault might shed enough light for someone to suggest the cause.
Yesterday morning there was "No Service" using the o2 SIM which had been working OK for 4 months. Replaced the SIM with an Orange one, which worked for 10 minutes, allowing calls and texts both ways, then the Orange SIM began to display the "No Service" message constantly after this short period of functionality. This is what made me think that some sort of blacklist process was being introduced by stages, rather than it being a direct functioning/non-functioning hardware or software fault state.
Mike
Completed the 2 part update of 2.1 Orange ROM to see if that would fix the "No Service" problem but no improvement.
I recently found a thread where someone with a HTC Dream pulled the phone apart and reseated the antennae wires to successfully recover from a constant "No Service" problem.
http://forum.cyanogenmod.com/topic/4468-antenna-replacement/
Maybe the Hero is sufficiently similar for me to carry out this kind of remedy.
Perhaps I should try to get written confirmation that the phone isn't blacklisted before stripping down the hardware.
Mike
Sounds like you may want to phone orange before opening the phone. I think they have blacklisted the sim or the phone. You may well still have some form of manufacturers guarantee from HTC also.
it was Orange locked, unlocked to o2, worked fine. When you put in an Orange sim, it then decided to say no service. To me, it seems that either didn't like that Orange sim, so have blocked that, or didn't like the phone being on their network, so blocked that. Possible the phone could be an insurance scam, or that the SIM could have been registered as stolen or something (albeit incorrectly).
07973100150 from a landline / other phone. They should hopefully be able to help.
as above, it sounds like it is an insurance scam, where they sell the phone then wait a while and tell the company that it is lost.
its a big problem with buying phones off of ebay; you never know if your phone will eventually be blocked or not.
http://www.checkmend.com/uk/
that is the site that the met police recommend you use to find out if a phone is stolen.
I called Orange and they told me that the phone is blacklisted as it
has been reported "stolen or lost". Orange said that contacting eBay
and resolving the matter through them would get the blacklisting
lifted.
I spent most of the rest of the morning trying to negotiate the eBay
online resolution procedure but it doesn't recognise items bought in
April.
I telephoned to speak to an eBay person and contacted a lady who told
me that the 45 day dispute period was over and my only recourse was to
take the matter to the police.
Maybe there is a PayPal resolution possible so I'll try there next.
I don't see a lot of point in trying to contact the seller under the
circumstances.
Regards,
Mike
Don't contact the seller. I would leave it to Orange and contact the police as well.
Definately phone the police, The seller has commited fraud, or had originally stolen the device themselves. I'm shocked at eBay, they should be helping with this due to fact that, again, it is fraud / theft, disregarding the 45 day policy. I'd see if you can phone again and get someone more understanding.
I agree with btdag, definatley don't contact the seller.
Remember to keep records of all correspondence with police/eBay etc, as this will likely turn out to be insurance fraud, where the seller has reported the phone stolen or lost. By reporting this to the police, along with your proof of purchase from the seller (ideally paypal information showing seller's address), they should be satisfied you actually purchased it, and will likely end up chasing up the insurance company that paid out.
The seller will likely end up being done for insurance fraud here, so make sure you don't do anything which could prejudice legal proceedings, like contacting them. This is a matter for the police now.
Just my $0.02
Thanks for all the good and detailed advice. It's more convincing for the fact that everyone is offering a similar opinion.
There's just one aspect of the situation I'm concerned about. This is based on the suggestion by some people elsewhere, that the blacklisting by Orange could be a mistake. Something that is not uncommon it seems. I'd like to ensure that the blacklisting is not a mistake before I approach the police on this matter.
Once I'm convinced that the blacklisting is for a genuine reason, I'll follow the advice given here with gusto.
Regards,
Mike
use the checkmend site to make sure its actually stolen.
its recommended by the police, after calling orange its your other real alternative in finding out.
i cant see how it is oranges mistake. if it was a fault with your sim, fair enough, but you tried with a different network, no?
personally i wouldnt bother with the police. id just resell it on ebay as faulty and chalk it down to a lesson learnt and never buy a phone off of ebay again.
thats just me though.
This happened to me when I bought an MDA Vario 2 (HTC Hermes) from eBay. ebay won't help as the seller just waits for a few months before committing the fraud. I tried eBay and Paypal with no success, and reported to the Police who were predictably uninterested. Sorry to be the bearer of bad news, but I'm afraid you're stuffed - lesson learnt, I don't buy phones from eBay any more. T-Mobile customer services told me that it's very common, and that if you buy a second hand phone you should ring the network and register it as yours - that way if someone else tries to report it as "lost" the network won't do it.
Cheers,
Tim
well today i received a phone call from vodafone an australian mobile company
saying that my phone is stolen, they know my name . they asked me where i bought it from, and i told him i bought it online brand new.
the man said that the phone will be investigated and blocked because it was stolen.
can he do this? how did he get my number and name? , i am not with vodafone, im with optus.
the phone was bought online (gumtree) brand new in a box,
i mean is this even possible for them to block my phone, and have my details when im with another network....
my possibilities is that the guy i bought it off stole it?
help please
i think its phone prank...
You shoundnt be worried, first of all i hope you didnt give details like were you live, second of all you should ask his name and say that you will go personally to the office and talk, it`s safer and if it`s a prank or something like that he should end the call.
Gumtree = eBay for criminals.
Maybe the seller is a dodgy character and reported the phone stolen to Voda, who can then block it by IMEI.
CitizenLee said:
Gumtree = eBay for criminals.
Maybe the seller is a dodgy character and reported the phone stolen to Voda, who can then block it by IMEI.
Click to expand...
Click to collapse
This is a possibility - however maybe the seller is a thief and the original owner is reporting it stolen.
simmmy said:
the man said that the phone will be investigated and blocked because it was stolen.
can he do this? how did he get my number and name? , i am not with vodafone, im with optus.
Click to expand...
Click to collapse
Do you have any kind of receipt of your purchase?
Next time he calls - ask for his name & work number (switch, not direct).
I assume Vodafone/Telstra/Optus/3 share names/numbers/IMEI with each other. I think it was part of an effort to make it easier to switch carrier.
MikeMelbourne said:
This is a possibility - however maybe the seller is a thief and the original owner is reporting it stolen.
Do you have any kind of receipt of your purchase?
Next time he calls - ask for his name & work number (switch, not direct).
I assume Vodafone/Telstra/Optus/3 share names/numbers/IMEI with each other. I think it was part of an effort to make it easier to switch carrier.
Click to expand...
Click to collapse
i guess you could be right...im afraid
yeah i searched up on google, and all the carriers in australia share blocked imei numbers etc, well its a matter of getting blocked or not, we'll see how everything goes , thanks
Can´t you block the phone through htcsense.com?
I mean,if it is a dishonest seller?
As a general rule of thumb, I never give out any information to anyone over the phone when someone calls me. I also never ask for their contact number, if they say they are from Optus, then I will call Optus directly and ask for their department, etc.
still havent received in any other calls yets, phone still up and running . hopefully it stays like this