Database Users

Contacts - MADNESS!!!

PLEASE can anyone help me??
This is crazy - I want to do a simple task - store my contacts somewhere whilst I do a ROM upgrade. Simple. Isn't it??
Well first I tried to sync them to Outlook, only to find that outlook express won't do, I have to use Outlook something else.
So I fished out the CD that came with the XDA II and installed outlook 2002 and activesync onto a branc new PC (didn't want outlook 2002 mucking up my emails on express).
But now outlook express is mucking around, and won't acknowledge the concept of a contact! Or and email account!! And I've been to the repair section in help, and it's convinced it's working fine.
This is turning into a bad day. Can't anyone give me a simple way to retain my contacts whilst doing a ROM upgrade? Surely there's a better way.....
Thank you so much for any help....
Phil Drew

Should easily be done in Settings -> System -> Permanent save.. I'm actually doing this way, they're safe to hard reset, and should be also to rom upgrade as this is a restricted area where upgrade routines shouldn't go erasing anything.. anyone can confirm this?

Well if anyone CAN confirm that, it would be great! I'm not sure about it though, as I've had some trouble with a faulty battery, and lost some things that were supposed to be in permanent save.
Please - can anybody tell us if permanent save will save contacts during a ROM upgrade?
THANK YOU!

phy7pmd said:
Well if anyone CAN confirm that, it would be great! I'm not sure about it though, as I've had some trouble with a faulty battery, and lost some things that were supposed to be in permanent save.
Please - can anybody tell us if permanent save will save contacts during a ROM upgrade?
THANK YOU!
Click to expand...
Click to collapse
I use O2 XDA mini. I think Permanent Save has a design fault. I have over 2000 contacts. There are many contacts with the same last and first name. For example, David Chan. When I do a restore after a hard reset, if I have more than 1 David Chan, it will prompt me for duplicated contact, and ask me to "overwrite" or "skip". Both options end me up restoring only 1 David Chan, and I lost the remaining 3 or 4 David Chan. Permanent Save is totally "unsafe".

about the outlook and outlook express not liking eachother i would try looking in
controlplan->internet properties tab programs
and check the settings of email and contacts there

Any way to delete Phone contact entries all at once?

Hi, guys, I am a new user at this forum, which I found most useful for a WM-newbie like like me and thank you all for that. I bought my 9100 a while ago and am still experiencing some difficulties in setting it up.
I have been searching through the menus to find a way to delete all my contacts at once. Since I could not find any way to do this and was not willing to do a hard reset just to fix it, the first time I deleted them all one by one...and I had quite a lot of entries back then
Could anyone help me solve this problem in a more sophisticated way? I am about to delete contacts soon and I would rather hard-reset the device, than go through the same procedure ever again.
Thanks in advance for your help!

Hi,
install the attached CAB to your pocket pc and softreset, now you will find new options in contacts menu "select all" and "delete seleted"
hope this is what you want.
regards

This was exactly what I needed! Thanks a lot, mate! I appreciate it
Now the stylus is marking the contacts like a mouse would on a PC. I wonder why this opition is not a preset one and has to be installed additionally?! :roll:
Anyway, you've been of great assistance. I will seriosly reconsider the hard reset now
Best of luck!

:wink:

Hi...I am afraid this will not solve yr problem.There are 2 ways 2 do it...
1) Use the default File Explorer & rename "pim" to "pim1" & reboot.All PIM Data will be deleted inclusive of all the Tasks & Calendar Entries.
2) Use Pocket Informant...as in addition to above..it allows u to beam all the contacts in one shot.

ammar said:
Hi,
install the attached CAB to your pocket pc and softreset, now you will find new options in contacts menu "select all" and "delete seleted"
hope this is what you want.
regards
Click to expand...
Click to collapse
I have been looking for this for a long time.
Thank you!

Or when it is connected via activesync, open outlook and delete all the contacts there it will sync with the phone and delete the ones on the phone at te same time..... :roll:

Believe me, guys, Ammar's .cab file does the job and it's fine by me. Would strongly recommend it!

Can't Delete Outlook Account! Help!

I've googled like crazy and searched these forums and cannot find a solution!
I added an email account to my Outlook that I now wish to delete or even just edit settings. For some reason, it doesn't show up under Menu>Tools>Options.
Its just not there!! It does show up in the account picker...but when I click on Menu>Delete NOTHING happens.
Its just...there!
I've seen a thread or 2 where people complain about this, but have yet to find a solution!
I have a theory that the Palm Messaging App that I'm using for SMS has messed something up within outlook. Thats just a guess though. I'm not sure.
I'm also using Sprint Mobile Email app. It has also added an outlook account that doesn't show up and is unable to be deleted or edited (however I wish to keep this one).
I'm comfortable going in and deleting registry settings or files to remove the extra account, I just can't figure out where to do so! This is driving me crazy. Help
and thanks in advance. This site is the best!

if you created the account using ActiveSync, open ActiveSync and select Menu->Options and then clear the checkmark for "E-mail". this should remove the email (account) from your phone. you know if all else fails, you can perform a hard-reset which will clear all email accounts, programs, contacts, etc., that you added to the phone. Settings->System Tab->Clear Storage is the same as a hard reset. Be sure to backup your contacts, pictures, ringtones, etc, to your laptop before doing the hard-reset.

Yeah I appreciate those tips. I was hoping to not have to do a hard reset but its starting to look that way. Now some of my Sprint Client fetched emails are getting into the phantom box for no reason what-so-ever.
I do have an exchange connection going for work, but that has nothing to do with the confused mailboxes. At least I don't think so. Hell, who knows. The phone seems to have slowed down since I installed exchange. Is that normal?
Looks like a hard reset may be in for tonight's excitement.

open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?

on my sprint touch outlook has an asterick next to it and the delete option comes up but you can't select it. I dont have email selected in activesnyc but I do have calendar, contacts, tasks and notes selected. Perhaps that's the reason outlook can't be deleted from the email accounts list?

tft said:
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
Click to expand...
Click to collapse
Do you know where the email account key is? or which key it is?

How to change server credentials MS Mobile 6
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.

barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thank you, still useful today!

barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Thanks, I was stumped and your instructions solved this for me too.

FINALLY re: Can't Delete Outlook Account! Help
rboschman said:
Thanks, I was stumped and your instructions solved this for me too.
Click to expand...
Click to collapse
I have been trying to find answers for "messed up outgoing display name" when setting up email accounts & the (silent mail) or "stealth" outlook.
Bad entry in "exchange mail (outlook) windows mobile 6.5 and still can't find any visible means of deleting, changing or updating the "silent" outlook email settingsl 3 days non stop research and web searching...now, I find this site. Thank you!
I received my phone 4 days ago (and only received the HAND SET), after fighting carrier for 7 months regarding the non functioning phone with multiple defects that stared one week after full price purchase. No instructions, no charger, no connector cords for PC to HH Device, NOTHING! not to mention the sim card also missing.
Many individuals; tech support, advanced tech support, supervisors with carrier; support forums, product manufacturer, endless web searches, etc., etc., I was amazed and very frustrated with being treated like a complete idiot-(i will just leave it at the idiot part) and no solutions either until now. When researching the document "Deploying windows Mobile 6.5 phones with Microsoft exchange server 2010.,
It was so nice to see exactly what I was relating to and in my language (lol) YES here on this site - finally!
You all are so friendly & helpful! Like I mentioned I have only had my HTC Touch Pro2 for 4 days now, and being unable to locate the account management settings, I am very lost. I have no instructions either - have been going off web sites. I don't even know where to start to find solution here with your instructions, so if anyone can give a little more direction - it would be great
i need to know where to go to change server credentials MS Mobile 6 - (HOW do I get there? is ACTIVESYNC on phone or on my computer under the windows mobile device section, do I have my computer cord phone and pc hooked up together....
sorry, I was in schook when we hand wrote everything and a plunker typewriter was what we used for a manditory "typeing" class.... A little in the Flinstone Age - but really adapting - this phone was my stepping out, and I was and still am very excited to play with this new toy -
--------------------------------------------------------------------------------
You've probably sorted yourself out by now but if you haven't here's what you need to do.
I have only used a form of active sync on my Palm Pilot for nursing, b) but, that was hooked up and set up entirely tech department and they just told me what to do (enter contacts, updates like that into computer, then hook up the cords, and press the sync button" = that's it
Now, taking a deep breath because a solution is within reach I am ging to attempt the task but i do need step[step directions involving active sync and it has to be from the get go please....anyone.....
Hopefully others that get in this same slump will stumble upon this site, and help avoid such frustrations.
Thank you all for your knowledge base, and contributions, I am confident that the name floating in computer space hidden in the "Stealth" Outlook is beginning to appear.
Now onto the active sync, so I can get back to my state board review that took back burner for 3 days (oops)-

Thanks, worked for me too.

barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thanks, i had the same problem today, and this helped my delete my exchange email address....

The Quoted solution, solved my problem with Exchange.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
I had a problem with Windows Mob 6.5. I was not able to Syc with company email service due to the Syc error message. I applied the above solution and reconfigured my account, than the Syc service came back.
Regards,

xxx
was getting frustrated already

Delete ActiveSync, HowTo
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Just wanna give a thumb

MSN messenger file for HTC Touch Diamond wanted...

Guys, anyone has the file to share? Mainly what happened was that I choose the option to sync all msn contacts into the diamond when i signed in FIRST on msn messenger via the phone. And realised after a while it was actually a hassle to have all these email addresses in my contact list on the phone. So what I did was that I deleted the list from the phone and did not realise its actually in sync with my computer as well. So when I connected the hp to my computer last night to transfer some files over, the "ZERO MSN contact list" got updated on my computer and so I lost all contacts on my computer. It was like a freak accident.
But luckily I managed to get the contacts by sourcing around. But now my worry is that if I were to connect my phone to the PC again, it would update ths system and thus delete all MSN contacts on the computer again. Any idea how I can change this setting on the phone? or by re-installing msn mesenger on the phone again? If so, does anyone have the MSN folder to share, because its a default file from the phone itself.
Thanks for all the help...
Cheers

Hi,
You can uninstall the LiveMessenger application but it would be easier to switch identity (so that there is no profile for hotmail user) and log in to application again. When you do so untick the selection of 'merge contacts'.
I went through the same grief!
You can download the app from Dutty http://www.duttythroy.net/download-area.html?task=view.download&cid=24
JSM1970

It worked!
hey man, tks alot!.. its working very well now..
Cheers..

Anytime - PM me if you have other problems with your MDA IV
Happy to help and will post here of solutions or links to other helpful posts.
JSM1970

jsm1920 that link is not working there are no files, can you repost it please.

Hi
How did you get your contacts back? Cause the same happened to my, but I only lost a few contacts... I was looking to recover them, but i dont find any information about it....
I will appreciate your help..

can't change email settings

Hello out there.
I can't change my email settings anymore. Also I can't create a new mail account. If I click on these buttons nothing happens. If I click longer I can delete the accounts that all.
What can I do? Please help.
Balba

My advice is to create your account with a alternative program, which is for example Profi Mail which I use with a pleasure. It's very easy to operate with it, and it's very practical, here is the version I use:
http://uploading.com/files/41d4fc78/ProfiMail.v.3.20.rar/
Read the text file in archive, just register it with CD-Key that you want: 543435, 634535334, 434232, 5643534, 654453, 5345 or something like that.

balba2009 said:
Hello out there.
I can't change my email settings anymore. Also I can't create a new mail account. If I click on these buttons nothing happens. If I click longer I can delete the accounts that all. What can I do? Please help. Balba
Click to expand...
Click to collapse
try softreset, delete all email settings, softreset and create new email.

Thanks.
For the second tip I can tell you that I deleted the accounts. But if I click to create a new one nothing happens at all. That´s great.
Anyone an idea? Is it possible that there is something wrong in my registry?