Has anyone else got scratches on there phone keypad, mainly the 7 & 8 keys from the phone sliding open and close, my phone isn't even a month old yet.
yes. i noticed this today.
time to buy some protective cover or something?
it's only a phone dude.
Same here. 3 weeks old.
Annoying but not the end of the world.
Isn't this a manufacturing fault. It would be like buying a car and every time you opened the door you scratched the paint on the door because there wasn't enough clearance between the body and the car. If there is scratches all over the keys after accouple of week, whats 6 mths going to do to it.
I might take it back to see what the shop says.
Might be a warranty issue. Gonna take mine back aswell.
my keys are scratched up too
I also have the scratches.
I left the plastic protective cover that was attached to the to keypad from new on & yes its getting pretty scruffy on the 8 & 0 area. So I'm glad I left the protective cover on. Hopefully some enterprsing company will bring out some sort of key protector soon
I have the 16 key version.. It's scratched on the 5,6,8,9, and 0 keys. But it's no big deal to me.
don't have 'em yet, but I don't use my dual much until its unlocked.
Is this specific to the 16 key or 20 key, i have the 20 key version and its perfect no scratches that i can see
There's not a mark on the keypad of my 16-key version.
Related
Hi guys, when I got my wizard, it had 3 tiny little pin prick sized holes on the middle black section just above the IrDA. Almost like tiny air bubbles that had been popped, it was hardly noticable.
Yesterday I noticed that in this area, some of the black paint had chipped off, at first I thought it was something on my phone so I rubbed it gently and more paint chipped off, it comes off with the gentlest of touches with my nail.
I've taken good care of the phone, it doesn't have a single scratch on it, other than this.
I am not happy, I've dealt with the ridiculous speeds of my phone, the crashing, the complaints that people can't hear me, and now this.
I know it's only a cosmetic defect, but what are my chances of getting it swapped?
I've had the phone 6 weeks.
Cheers
Don't know about swapped.. but at least in NL several users have sent in their Qtek9100 to Qtek.nl's support for the paint coming off of the faceplate buttons, and gotten new faceplates. However, there's also some that are still waiting (20days+) to get their device back... there's -that- to keep in mind as well
Flaky
Until I got my car mount I was jamming mine in my old XDA II mount. This has caused the black paint to flake off big time. However, as the underneath is black too I'm not that bothered. Makes it look kind of lived in.
I have had the exact problem from pretty much the first week I got the device. I have babied it too.
Yep, my paint is flaking off too. The paint on the IE, messaging and soft keys went a long time ago. A little annoying for such an expensive device.
me too.
my IE button's paint is staying but my messaging key's paint is peeling off. also, the paint flaked off from the non-IrDA side, and the Qtek branding peeled off significantly before i cleaned it out completely. the build quality of the outer casing of this device is very questionable.
i can't wait to switch to my next ppcpe, the FS T830.
Wow I guess it's not just me then.
I'll take it back this evening and see what they say, I guess they will initially try to give me the run around.
Cheers for the replies.
sunseaker said:
Yep, my paint is flaking off too. The paint on the IE, messaging and soft keys went a long time ago. A little annoying for such an expensive device.
Click to expand...
Click to collapse
same with me, i have a topic on peeled buttons.
used a needle to clean it up, now looks perfect.
I have had some paint troubles on my i-mate K-Jam too...
I bought it at the end of November '05.
Actually it is in for assistance on many small troubles, but if I sum all of them, they are quite annoying:
- stylus not being retained anymore in place
- keyboard not railing correctly to the end on the left side when opening
- keyboard a little bit loosy (when it's closed you can "gently" press is a little bit and it gets at least two millimiters thin, but this is probably due to the fact it felt on the floor once)
- sometimes files stored on the memory card (SanDisk SD 1Gb) are LOST
- paint on the black chassis (both sides) bubbled and came off
The answer I got about paint on the chassis is that "cosmetical" problems are not covered by warranty, but I replied that garantee covers "BAD CONSTRUCTION" problems, beside "functional or cosmetic" and this has to be intended as "BAD CONSTRUCTION", nothing else.
I'll have to pay, but I'll immediately after go to the court for my rights...
I'll try to contact i-mate in the meaningwhile, but actually their website is offline...
I'll keep you informed.
Ciao
any of you guys gonna send the phone for warranty repaire because of this issue?
somebody in NL did and waited 3 weeks+ to get the phone back... probably not worth it But at least Qtek NL did state that it was a manufacturing error and that they'd take care of it.
Edit: this is regarding the paint chipping off of the buttons; not sure about paint elsewhere / any of the other issues. The loose stylus silo is definitely a known issue; hard to ignore as it's all over the internet
My complain was about the paint which is bubbling and removing from the black sides of the device itself.
This morning (after 3 weeks) I got it back BUT I had to PAY Euro 88,00 for this service as the issue was not recognised as a warranty one...
I did not got the damaged part back (and I don't like this, as it's MINE since I PAID !!!).
This is giving me a lot of PUSH towards climbing the organisation ladder and complaining at every single level, up to my local court...
Just for my reference: if it's a WARRANTY ISSUE, the replaced parts are kept from the service as stated in the warranty document, but if I have to pay for a substitution, don't you think I owe the replaced parts back ?
Just my two cents.
CU
Hey guys,
I recently got a replacement Xperia from O2 after my old one had a severe backlight bleed, however, one thing stands out for this one with me.
The slider seems very loose, so loose that when you close an application by tapping 'X', the left side of the screen rises about half a millimeter.
Also, when the phone is opened, the screen is loose, e.g. shaking the device slightly causes the screen to 'Flap' in a sense.
I can't remember if my original had a loose slider, so fellow X1 owners....Is this common? Is it worth ringing O2 again?
hi
well, i have my xperia for some 2 months and the screen is also very loose, when i open it i can see that the right metalplate that holds the screen moves about 1mm up and down, the left one is steady in place tho... when it's closed i can even insert my touchscreen pen in between the screen and keyboard... it's that loose... i figure it happens over time... i never let it fall down on the floor and i always use a hard leather bag on my belt to carry it. It's a bit annoying tho, the phone doesn't feel nearly as solid as when i bought it. But the thought of having to send the phone for repair and have to wait i don't know how long to have it back, is holding me from doing anything about it...
But maybe it happens with all or most phones...?
Well, according to the staff at the service centre here, the looseness is cos of the curved sliding mechanism. Asked if they could tighten it and they said if tightening it would cause the keyboard to get scratched.
lol that's such a lame excuse... it was tightened when it was brand new lol
Mine may be a little loose, but it has not gotten worse since I got it a few months ago. It is as I expected from a slider phone. It still feels tight and top quality.
It's difficult to discuss things like this without trying your phone and vice versa. I guess if you feel your phone is too floppy and not as tight as one can expect, you should definately talk to the service guys again.
Mine is loose too
Since I got my X1 at the end of Oct 2008 the slider has become loose compared to when it was new and I have compared it to other new X1's in stores. I found that the backplate of the slideout, at the exposed long side of the phone, between the two "tracks" has come loose from the actual top part and this is causing allowing the slider to move. In the new X1's i checked this parts was firmly attached to the top part and the slider was very nice and firm. I think SE may have a manufacturing problem here and I've turned mine in for repair. It will be interesting to see if they fix it or come back and say "abuse". I use it professionally and I have a original SE beltpouch for it.
Apart from this little problem I love the phone and it's functions!
no kidding. my P has a little scratch from the slider being too tight.
apologies for bringing this thread back from the dead.
I've encountered the same problem and just had a word with the the dedicated XPERIA line in the US. I purchased my phone from Carphone Warehouse in the UK.
What they said was that they would need to verify the purchase of the phone. Once that is done, I can send it in to the service center and have it repaired. Not too sure if they're going to do anything about it, but they said it could take up to 60 days (!!!!).
Anyone had any luck fixing this without sending it in?
Have brought my phone to the service centre twice, both times with regards to battery life issues, and had at the same time mentioned about the loose slider, but never had they done anything about it.
So the paint chipped around the phone icon on my phone. I purchased it at Best Buy some a few months ago. Should the be cover under manufacture warranty. I have no insurance from Sprint.
mine did the same thing
Same Here
Same here, bought at bestbuy also. Had a bubble to begging with. I personally couldn't care less tho.
Mine has been chipped for a few months and just a few days ago I noticed that nearly all the paint is gone from the end call key.
Keep in mind, I baby my phone, I have it in a hard case and I don't put it in my pants pocket etc. So nothing has been coming in contact with the key except for my finger pushing on it.
had mine since october '09 nd no signs of paint chips... only thing mine has is worn spots on finish on the back of the battery cover but a gel skin covers that obviously...
yea my girlfriend's hero did that too. best buy shouldn't return it but if you call costumer care they should hook you up with a new one. just tell them you know there is a one year warranty. I mentioned how they returned my touch pro for the chrome chipping issue. they know it's a problem and shouldn't give you any crap. but like I said best buy won't do it unless the button is broken.
my paint is all chiped off my end button as well i wonder why this doesnt happen to the call button?
rulermon said:
my paint is all chiped off my end button as well i wonder why this doesnt happen to the call button?
Click to expand...
Click to collapse
Well if you are like me, you use your end button ALOT more than the call button. IE... turning the screen off.
same thing happened to me.. but the sprint store replaced it.
I have to laugh here. I abuse the crap out of my phone and I only have one little scratch right above the call button. I have had it now for about 4 and 1/2 months.
Mine did exactly the same.
Sprint WILL replace them, I was about to return mine after speaking with Sprint helpdesk, when I managed to brick it updating the radio, Sprint replaced it without questions.
its a little chipped paint imnot to worried about it myself
mine is got little bubbles..but who cares..but i do have dust under the screen.. so one day i will exchange it...
mine has hardly any paint left.. :/
also my back button is starting to chip too
AND the silver part around the camera is like eroding haha
i have no paint on my end button because it looked bad with a piece missing so i just took it all off and now its an all red end button
my precious paint job chipped off tooooo BAAAWWWW
DOES THE PHONE STILL WORK?
DO YOU KNOW WHAT BUTTON IS "END"?
calm down
I noticed it on the demo phone in the Sprint store so I anticipated it. Mine didn't chip off right away, but started to peel. So I got a toothpick and some superglue and lightly spread it under and around, then pressed it down. So far so good.
Both my girlfriend's phone and my phone have the same problem. Best buy offered to replace but had to send away and would be without a phone for a week and Sprint said they wouldn't.
It started bubbling up on mine in January and then this morning a big chunk chipped off. It's not the end of the world, but damn it's ugly. I may try to exchange it later if/when the dust gets out of control.
Well, since a got a lot to study these days I do everything else but actually to concentrate on my work I stared at my devise today and realized that I'm a x1 owner for about an year and 3-4 months and decided to show you in what condition is my x1. Lets say I use it like everybody else except dropping it on the ground two - three times and here's is the aftermath of my x1's struggles in my pockets and in my hands :
1. The paint of the battery cover worn off
2. A crack near the volume button
3. crack again on the silver frame
4. The plastic around the stylus is pretty scratched
5. My space button cracked almost in half though it still works
6.The keyboard i believe needs cleaning form the dust cause some of the keys should be pressed really hard to work, some of them type 2-3 letters when pressed once
7.My "green phone" button and the left direction of the D-pad don't work - have no idea why (the X button and the left soft key work)
8. Every additional scratch on the surface of the phone including some minor on its display
Im curious what your X1s look like - Share some photos of the devise here and tell us since when have you been using it.
cooin said:
Well, since a got a lot to study these days I do everything else but actually to concentrate on my work I stared at my devise today and realized that I'm a x1 owner for about an year and 3-4 months and decided to show you in what condition is my x1. Lets say I use it like everybody else except dropping it on the ground two - three times and here's is the aftermath of my x1's struggles in my pockets and in my hands :
1. The paint of the battery cover worn off
2. A crack near the volume button
3. crack again on the silver frame
4. The plastic around the stylus is pretty scratched
5. My space button cracked almost in half though it still works
6.The keyboard i believe needs cleaning form the dust cause some of the keys should be pressed really hard to work, some of them type 2-3 letters when pressed once
7.My "green phone" button and the left direction of the D-pad don't work - have no idea why (the X button and the left soft key work)
8. Every additional scratch on the surface of the phone including some minor on its display
Im curious what your X1s look like - Share some photos of the devise here and tell us since when have you been using it.
Click to expand...
Click to collapse
same SH*T for me XD, but only on silver frame and some keys :x
I've had my X1 for a year and 3months, and its actually in pretty perfect condition. Everything is working and I actually got the case replaced by Sony last week, after my girlfriend dropped it and created some cracks.
The only thing is a thin scratch on the screen which I caused yesterday
i have seen ur xperia battery cover have lot of scratches but i have do one thing in my battery cover i have Taped on Battery Cover This is used in Car decoration u can't imagine that my old battery cover is New with no scratches here is a solution for scratch cover
mine looked a lot worse. i had no more color left on the battery cover
the keys were completely scratched because of a faulty slider
even the silver frame had parts missing
etc..
too bad i didn't make any pictures..
Oh my the spacebar crack would irritate me the most, almost enough to buy a new phone. I have also had my X1 for just over a year now.
Anyways my has most of the same problems: (sorry no camera)
- worn off battery cover paint
- minor chips and dents on buttons
- permanent pocket lint around the screen corners
- permanent pocket lint where strap goes in at bottom
- cat bite on the screen (still works )
- loose mini usb connection
I guess mine is a huge dust/lint collector
Overall I am not hard on my phone at all, and am a bit disappointed with the build quality within just after a year. The battery cover is like buying a car and the paint begins to peel off after too many waxes.
Mines still in pretty good condition. just a few small scratches on the top right corner where I dropped it and a small crack near the volume control. Mine was the silver so no paint to scratch off, and I keep mine in a case, its only been in my pocket a few times uncased.
Had mine 18 months, looking in fairly good condition. Best think I ever did was take the black paint off the battery cover looks much better now.
Chris
I've been using mine for 1.5 years. The battery cover has some scratches, otherwise it's in a very good condition.
Maybe because I am a woman and keep it in a microfiber case
After having my A500 for 8 months, I dropped it the other day from about waist high onto this office carpteting (not a very soft landing). I was holding it under my arm while messing with a broken umbrella and let it slip. Quickly checked it to make sure the screen didn't crack.. All was fine.... until....
later that night went to turn it on and immediate "felt" something was wrong. It had landed right on the corner where the power button is. Power button itself is fine, but the plastic kind of buckeled up right next to it, make it hard to press. Then I noticed that the casing doesn't fit tight in that corner anymore. Can't get it to snap in, so now there's a small gap along the upper part where the volume switch is.
Everything still works fine, thank goodness. I think the aluminum corner got bent just a little. I might have to pop the cover off and see how i might fit it back together correctly.
Would like to see some pics if you do gut this thing.
Had it been an ipad, it'd be shattered in a million pieces.
powercat_ said:
Had it been an ipad, it'd be shattered in a million pieces.
Click to expand...
Click to collapse
Lol. At least a million. Then auto-billed you for your replacement x]
Sent from my A500 using xda premium
Euclid's Brother said:
After having my A500 for 8 months, I dropped it the other day from about waist high onto this office carpteting (not a very soft landing). I was holding it under my arm while messing with a broken umbrella and let it slip. Quickly checked it to make sure the screen didn't crack.. All was fine.... until....
later that night went to turn it on and immediate "felt" something was wrong. It had landed right on the corner where the power button is. Power button itself is fine, but the plastic kind of buckeled up right next to it, make it hard to press. Then I noticed that the casing doesn't fit tight in that corner anymore. Can't get it to snap in, so now there's a small gap along the upper part where the volume switch is.
Everything still works fine, thank goodness. I think the aluminum corner got bent just a little. I might have to pop the cover off and see how i might fit it back together correctly.
Click to expand...
Click to collapse
I know this is kind of old, but did you get anywhere? My 3yr old dropped mine, same symptoms: broke part of the plastic around pwr btn, slightly bent aluminum, gap around volume rocker. The volume key keeps falling in... I've taken it apart, and it seems the snap fastener in that corner was sheered... Let me know if you tried any fixes.
my A500 in cheap as* leather chinese ebay case hit the ground just like the OP and luckily the landing point was the reset button not the power. A big chunk of plastic around the USB ports is all gone though..
ACER is known for making fragile devices, however just like the above cat said, "Had it been an ipad, it'd be shattered in a million pieces."
My A500 is in a Belkin case. It dropped from carrying height to a blacktop parking lot. No damage... that was Summer, 2011. Still fine.
Mine had a similar fall as above. It fell out of my bag while getting it out of the car onto the parking lot. The corner doesn't fit together tightly where the power button is. Since it doesn't fit flush in that corner, the rear camera doesn't focus right, but I never use the rear camera. When I dropped it, I thought it was done for, so I'm happy it faired as well as it did
Our Bullmastiff has sat on mine, more than once jumping on the sofa. Google Bullmastiff pic and you'll have an idea...
Mine took a tumble down the basement stairs onto a concrete floor. It didn't survive, but I replaced the digitizer on my own
Ive dropped it a couple of times, but only small distances and it has landed flat on it's back.
Thank goodness it's alright!
Sent from my A500 using xda app-developers app
I broke mine too.
way back in September 2011, I dropped mine from the waist height, and broke the digitizer. Luckily all was working. Though heart broken, still I kept on working with it. Approached Acer, and they quoted a total replacement cost of $250 .
Started to look for replacements in EBay, but unfortunately the cost was closet to $200
Anyway, I decided not to get it done from ACER. I was just lucky that the damage was in one corner, (mostly in the black border) and few non irritating long cracks across the screen. So I just covered the black border with another Black tape and used the tab in the same condition for next 8 months.
By June 2012 the digitizer cost in ebay dropped to $70. I bought and replaced it myself. Now the Tab is absolutely fit and fine. Now the digitizer costs almost $30 on Ebay. So any one still waiting for a replacement, I would recommend buying one from ebay.
Within a few days of replacement, I bought a TPU cover. This has a very sticky back, and gives you great confidence and convenience in handling the tab. This TPU cover is highly recommended.
Now its 8 more months ever since I replaced the digitizer, and nothing has ever happened it so far.
Though this hardware is 2 years old, but I am still in love with this hardware. I have an additional Samsung tab 2, but nothing to beat ACER.
Glad to read those ACER hardware stories with happy endings. Hope I won't have to write myself that kind of stories.
Enviado desde mi A500 usando Tapatalk 2