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Hi,
I got my Orange SPV M3100 on Friday and already i've noticed what i think is a hardware fault. Not a big fault and i totally love the phone (Skype over wifi an encrypted connection works perfectly), but i'm worried as the phone is only a day old.
The first few times i opened the slide out keyboard I thought i noticed a nice blue keybourd backlight come on. I say thought as i can't find any reference to it in the manual. However whatever i now do, i can't get it to come back on. I've installed a few applications, but i doubt they would have caused it to stop working.
I don't suppose anyone else out there could tell me under what situations the backlight should come on (or if one exists), so that i can test it, and if it doesn't come on, i can phone up and get a replacement sent out. Its not a big problem and i can still use the phone, but you don't expect hardware to die after only a day.
Thanks in advance for any help you can give me.
Neil
there's a small hole in the top right of the keyboard. This is a light sensor. So, if light's on your keyboar led will be off, and if it's dark your keyboar led will be on.
you have to press a button too before it comes on iv found.
there is a setting for it as well somewhere to turn it on
Thanks for the advice guys, but the keyboard still doesn't light up if i open an application that asks for text to be entered and then slide out the keyboard in the dark and then press a key. Looks like my light sensor has died. I've just phoned Orange and they are sending me a replacement for between 6 and 10pm today (what fantastic service!).
Same issue over here
Hello I am experiencing the same problem over here.
It worked for the person who sold it to me and now it does not anymore.
Do you know if this is an HW or SW issue ?
Any other cases around?
TX
seems I have the same problem. i'm on orange and the light was working now it doesn't.
EDIT: no i dont have a problem. I went into a dark dark room and then typed something and it worked. if i cover over the "light sensor" with my finger and press a button, it doesnt work.
Indeed
Indeed I had a wrong interpretation of the function of the sensor:
The sensor works in the following way:
If it is dark AND there's a key pressed AND the setting in "Settings" is set to enable sensor THEN keyboard backlight is turned on if no light in evironment.
If the setting in "Settings" is set to enable sensor THEN keyboard backlight is turned on AS SOONS AS you press a key.
A little dumb from my point of view: if I slide the keyboard in the dark, is it to look at it in the obscurity? The simple sliding should turn it on by night.
luke.a.jones said:
you have to press a button too before it comes on iv found.
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Click to collapse
I've noticed that the backlight on mine (Vario 2, it's a red backlight... urgh) doesn't come on all the time if it's dark or dusk-level, which is really annoying. Sometimes hitting the tab key brings it into life, but sometimes it just doesn't come on at all.
One of those 'temperamental', 'great idea in theory' designs methinks.
I also found out that if the turning screen backlight off on inactivity is disabled, then every time I slide out the keyboard, its backlight is turned on.
This is really srtange. I thought that when improving a device engineers are supposed to take the good and add more features rather than remove essential features. I had a Cingular 8125 which was replaced by 8535. The Softkeys on hte 8125 are Backlit so itis easy to see in the dark, while on the 8525 the Softkeys no longer have any backlighting. The only keys that are Backlit on the 8525 are the Phone On(Green) and Off(Red) keys. Called Cingular Data Devices Support and they said that the keys are supposed to be backlit. But when I called HTC they said that the keys are painted. It is nice to know that Cingular is on top of this. Even their Technical people don't know!!! WOW amazing. While on the subject of Backlighting, the keyboard on the 8125 has better lighting as the numbers were lit in Red and the letter were lit in White. On 8525 everything is Blue, really hard to figure out. Maybe someone out there has an explanation for all this.
The keyboard definitely has a backlight on all the keys. What you may be experiencing is that the device comes defaulted with the keyboard only kicking on the backlight based on a 'light sensor'. I've disabled this sensor in the 'settings...buttons...backlight...(uncheck the box) on "enable keyboard backlight auto sensor". I found that even in dark settings the backlight sensor would not kick on the keyboard backlight properly so now the keyboard automatically lights up by just touching a key on the keyboard. Hope that helps!
The Softkeys don't have any Backlight!!!
My main issue is that why does the 8525 not have any backlight on the Softkeys (on the front of the phone, around the D-pad)???
Sorry...I too do not have backlights on those keys but hadn't really missed it since I mostly access those by feel.
dwcliff703 said:
the device comes defaulted with the keyboard only kicking on the backlight based on a 'light sensor'. I've disabled this sensor in the 'settings...buttons...backlight...(uncheck the box) on "enable keyboard backlight auto sensor".
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No fair...the 8525 doesn't give this option.
It's the 8525 that does give these options. The 8125 doesn't.
dwcliff703 said:
It's the 8525 that does give these options. The 8125 doesn't.
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Sorry, looked in the wrong spot. I found it! As for the 8125, it doesn't even have the light sensor, let alone the option to enable one.
dwcliff703 said:
The keyboard definitely has a backlight on all the keys. What you may be experiencing is that the device comes defaulted with the keyboard only kicking on the backlight based on a 'light sensor'. I've disabled this sensor in the 'settings...buttons...backlight...(uncheck the box) on "enable keyboard backlight auto sensor". I found that even in dark settings the backlight sensor would not kick on the keyboard backlight properly so now the keyboard automatically lights up by just touching a key on the keyboard. Hope that helps!
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Click to collapse
Thanks for the tip... I was read to throw it out untill I read this
Thanks
Thanks dwcliff703 for your post, even though it was a while ago! I thought my keyboard button detector thingy was messed up or something and didn't know why it worked some of the time!
Hi there.
I have optical joystick switched off all the time, but sometimes it turns on by itself. I think some application does it, but so far I did not found which one.
Any idea ?
Got the same problem sometimes
and
my backlight dimming sets itself often back to 10 seconds (instead of 1 minute which I had set it to)
Anyone else has those problems ?
I can confirm optical joystick switching on.
R1A GENERIC UK ROM
Dr.Sid said:
Hi there.
I have optical joystick switched off all the time, but sometimes it turns on by itself. I think some application does it, but so far I did not found which one.
Any idea ?
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Click to collapse
I had the same problem as you, but it went away ever since I've got the new(R2) rom installed.
Don't know if it's some application that does it tho, because I've barely installed anything on my newly flashed phone.
optical joystick keeps turning on
Actually I have the same problem, the joystick keeps turning on by itself, even when turned off. My conclusion is that it turns on when switching to the Mediaxperience panel, using the panel and then switching to another panel.
I'm also looking for a solution for this.
even i had this problem... i tried changing the panels but it would still happen. i then set my joystick to lowest sensitivity in the settings. its been almost a month and it has not happened since.
i think its a issue of some dust or moisture settling below the joystick on the circuit board and causing it. try setting it to the lowest setting.
I'm fairly new with the xperia, have it one week now. Of course I try everything out, and it's just switching back on after switching to the original MediaXperience panel. Maybe Sony has programmed it to turn back on with this panel to benefit the optical joystick at it's maximum. Isn't there a registry edit possible to make it permanenty switched off?
anyone?...
i think my proximity sensor is too sensitive because it ONLY works normal when i am outdoors at direct sunlight, but even when my shadow drops on the sensor it locks the screen, also in shade or in well lit indoors my proximity sensor doesnt work properly either.
i want to know if there is a way to change the SENSITIVITY of PROXIMITY SENSOR at will? i removed the screen protector so there is nothing on the way of the sensor.
also during a call pressing hardware buttons doesn't bring the device back from standby, hardware buttons are lit for a split second and nothing happens. is there any way to use the hardware buttons (except "end call" button of course ) during the call to turn the screen on?
t-mobile us hd2's proximity sensor works fine but mine has a problem, see the video here;
http://www.youtube.com/watch?v=OKCRqFYtLMs
thnx for your help..
Any idea?
Any idea? Does anyone have the same issue? Plz it's a very irritating problem I couldn't find a solution..
I havent own HD2, but eventually I will get it this year.. So, I wondering why you removed screen protector? because of sense Ui wont work with screen protector?
I removed the screen protector because I thought that it blocks the proximity sensor and cause it to malfunction, I searched the forum and some people had the same problem but solved it by removing the screen protector. But it didn't work in my case so I'm looking for a solution.
As you can see on the video the proximity sensor works normal under direct sunlight when i move it to the window, in the room it somehow doesn't work correctly..
(english is not my native language so pls excuse me)
Thank you
Thank you for your creativity with subtraction
Sorry for disturbing again but my problem is killing me i am desperate to find an answer could you pls at least share some ideas or recommend something to do?
İ emailed HTC for the issue and waiting for an answer, if you have any idea pls feel free to share i'm stuck with this annoying problem, thnx..
HTC's response
I do apologize there is no way to change the sensitivity of the proximity sensor on your device. You can try a soft reset by pressing the reset button on the back of the device. If that does not resolve the issue then you may want to do a hard reset on the device. Hard resetting the device will clear off the device and reset everything back to factory settings. You will want to back up your information from the device before doing the hard reset. If the hard reset does not resolve the issue then I suggest contact our support department..........
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I guess I'ıı have to get the proximity sensor changed..
I searched eBay for a replacement but couldn't find it there are proximity sensor replacements for iPhones, I wonder if the iPhone's and HD2's sensors are the same?(probably not but I just want to be sure)
Hi a have the same problem. Did you found the solution?
well the promicity censor has nothin to go with light or shadows..it could be a glitch in the Radio or ROM try using a new radio or ROM
Hi guys I could really use your help.
I can not fix my problem with my Motorola Milestone 2.
1) When I turn on the phone, the keyboard stays dark and front touch keys too. To turn on the keyboard and front touch keys I need to press power button once and after MM2 goes dark press it again to whake up my MM2, after this keyboard turns on. The keyboard and the touch keys are dark when some one tryes to call me, the phone is ringign but keyboard and front keys are dark
2) sometimes I can not answer the call, I can see the caller ID and everything but touchscreen doesn't respond.
I've tryied wipe ( wipe data/factory reset and wipe cache) and re-flashing with the same stock UK rom ( with RSDLite).
So can enyone please help me.... ?
kabusza said:
Hi guys I could really use your help.
I can not fix my problem with my Motorola Milestone 2.
1) When I turn on the phone, the keyboard stays dark and front touch keys too. To turn on the keyboard and front touch keys I need to press power button once and after MM2 goes dark press it again to whake up my MM2, after this keyboard turns on. The keyboard and the touch keys are dark when some one tryes to call me, the phone is ringign but keyboard and front keys are dark
2) sometimes I can not answer the call, I can see the caller ID and everything but touchscreen doesn't respond.
I've tryied wipe ( wipe data/factory reset and wipe cache) and re-flashing with the same stock UK rom ( with RSDLite).
So can enyone please help me.... ?
Click to expand...
Click to collapse
what do u mean by front keys? as in the 4 soft keys?
i had the same problem with my phone (very dim notification LED and soft key lights). i sent it back for the manufacturers warranty, and apparently there's a part on the motherboard thats faulty. if you send yours back for a warranty claim you could get the problem fixed.
Yes I ment front softkeys. At the moment I have NO idea what to do with it.
I have/had the same problems as you do. I didn't find a solution for the keyboard and softkeys backlight problems, but I don't find them so annoying. I think it's just a little tweak and it'll be solved. About the non-responsive touchscreen while answering calls, I realized that it was my fault: I always put my MM2 on my pockets with the screen turned to my legs, as an old habit, since I've owned a lot of Nokias and their screens weren't that strong, and being a mechanical engineer I've always had sharp things on my pockets (screwdrivers, screws, washrings, you name it). What happens is that the screen is SO sensitive that it can sense the skin of your leg, and when it gets a imediate response when receiving a call, it would "crash" while it was still ringing. I could see who was calling, I was able to silence the ringtone through hardkeys, but the touchscreen was basically dead during the call. The solution that I found was to turn the screen side to outside, and I never had this problem again. It's a peopleware problem =P
Hope that helps you.
AragornPE said:
I have/had the same problems as you do. I didn't find a solution for the keyboard and softkeys backlight problems, but I don't find them so annoying. I think it's just a little tweak and it'll be solved. About the non-responsive touchscreen while answering calls, I realized that it was my fault: I always put my MM2 on my pockets with the screen turned to my legs, as an old habit, since I've owned a lot of Nokias and their screens weren't that strong, and being a mechanical engineer I've always had sharp things on my pockets (screwdrivers, screws, washrings, you name it). What happens is that the screen is SO sensitive that it can sense the skin of your leg, and when it gets a imediate response when receiving a call, it would "crash" while it was still ringing. I could see who was calling, I was able to silence the ringtone through hardkeys, but the touchscreen was basically dead during the call. The solution that I found was to turn the screen side to outside, and I never had this problem again. It's a peopleware problem =P
Hope that helps you.
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Click to collapse
If you attach a rubber square to the back of your pocket (between pocket and leg skin) you may be able to solve this problem
BTW, gorilla glass is very strong against scratches, but it breaks easily. I'll keep my screen turned to my leg.