Hi there,
I have done a reasonable amount of reading around the forum to try and figure out if i can sort my phone out, but want to make sure i have tried everything i can!
Basically my phone crashed a couple of days ago, and i ended up removing the battery to get it to respond and switch back on. Only now it stays on the first white T-Mobile screen that appears. I know i can do a hard rest on the phone to bring it back to it's factory default state, but i have sooo many contacts and other info on the phone that i really need to retrieve before clearing it.
Is it possible at all to get these back, or am i stuck with a Hard reset and losing everything?
Any info that could help me would be greatly appreciated.
Cheers
mrinstagrin said:
Hi there,
I have done a reasonable amount of reading around the forum to try and figure out if i can sort my phone out, but want to make sure i have tried everything i can!
Basically my phone crashed a couple of days ago, and i ended up removing the battery to get it to respond and switch back on. Only now it stays on the first white T-Mobile screen that appears. I know i can do a hard rest on the phone to bring it back to it's factory default state, but i have sooo many contacts and other info on the phone that i really need to retrieve before clearing it.
Is it possible at all to get these back, or am i stuck with a Hard reset and losing everything?
Any info that could help me would be greatly appreciated.
Cheers
Click to expand...
Click to collapse
Am afraid its looking like a hard reset dude, but i would DEFINATLY recommend getting a free exchange accoutn with somebody like mail2web or even DeniaLs own service on here.....your contacts are just a sync away even after a hard reset or ROM flash so you dont need to back them up every time you reset or flash.
Related
Hoping you guys can help me out with a problem I've encountered with my cingular 8125 (wizard).
My wizard is brand new, about a week old. No modifications, i.e. box stock. I'm still playing around with it, trying to figure out how everything works. Just out of curiosity I performed a hard reset, to see how that works. And guess what, the thing is not booting up now.
It's stuck in the cingular startup screen with the radio and os/rom info on it. I've tried to perform another hard and soft reset, but it's not working. What do I need to do to resolve this issue? Help!
Thanks in advance!
Take battery out for 2 hours and leave device not plugged in - for good measure take out the minisd card. should boot up then or you will be able to do hard reset.
let us know how you get on
Okay, I'll give that a shot. I was totally like, wtf? Now what did I just do? :wink:
Nick
Okay, that didn't work....
Any other ideas out there? I don't see any other way to get this thing working again.
There are some other threads about this issue but with no simple fixes - search 'stuck on boot screen' or 'wont hard reset'
but i think you have a faulty device and quickest thing is to go and exchange it.
Okay, I figured out how to do it. Evidently I didn't press the hard keys in the correct sequence and/or coreect length of time.... :roll:
Anyways, thanks for the suggestions and help. I'm back to playing with this cool toy some more.
Nick
The last thing I was doing was removing the HTC Plug In, it asked me to reboot and i did, now it is stuck in a never ending cycle of reboot. The furthest it gets is to the Microsoft start up screen then it shuts down and starts all over. I tried removing the battery and starting. Nothing works. Anyone have any ideas? Any help would be greatly appreciated!
If you have a back up saved you your computer/SD card I sugest a hard re-set (take SD card out while you hard re-set), you can do a hard re-set w/o a backup but I usualy like to keep one, I hate having to take 30min to hand transfer my contacts to my HTC Mogul, hope that help's you..
yeah, I did do a back up, I am hoping to not have to do that though. If it does come to that, how do I restore it? DO I have to reload the HTC data backup program and then direct it to the back up file?
The reboot loop can sometimes be stopped just by removing the SD card and soft resetting.
Yup, tried that. Oh well, looks like a hard reset for me! Thanks guys.
Ok first off. Nice Site here. There is a LOT of informative stuff here, and it's really great. You guys know yourr stuff. Unfortuantely it wasn't enough...for what I needed.
I tried fishing through this site to see if anyone has had the same problem that I have had, and no luck.
This is my girlfriend's OLD phone, so before it officially becomes a worthless paperweight, I'll try and fix it and sell it while some value is still attained to it.
What is does in a nutshell is the buttons seem to not work a lot. And randomly brings up the Start menu up with any button you press. If you let the page sit there it seems to get a little better and doesn't bring it up AS MUCH. But mainly the buttons seem to be messed up or something.
I tried installing a new ROM from this site, and I COULDN'T DO A HARD RESET. I tried over and over and even had a helper. It just seemed to not work. I would get stuck at the Tmobile page forever, and be forced to put back the OEM ROM. Then it would work again.
But sometime it would be fine for a while. The thing is, it's unreliable. You never know when it's going to NOT work, and start messing up again.
I'm at a total loss.
Ok. THe absolutley WILL NOT HARD Reset in any sort of way. Just tried it out again. It just does a soft reset everytime
Thanks for reading.
I'm currently using WM6.1 on the phone, and loving everything about it.
Since day 1, I've used a phone lock code, along with PIN1 code.
When unlocking the phone for after say an hours inactivity, the keypad will show, then the screen will go blank only showing the top bar of the phone.
Any press of buttons and screen will just make a beeping sound, and so far nothing I've done will restore the keypad to unlock the phone.
Is there anything wrong with the ROM i have, and is there anyone who can suggest how to correct this?
Please remember, the top bar still shows, and a reset allows the phone to work as normal (once logging back into it of course).
Thank you,
Hi guys,
Sorry to bring this back up, but this problem is still going on.
Not sure how to resolve it, so hoping someone would know how to solve this.
Thanks,
Posted twice for some reason.
Maybe is a sw failure,(50%) try to reflash with this fw: RUU_Hermes_CINGULAR_WWE_3625023_6275_1540700_108_UOOS_SVN05_Ship.exe
if your hermes its from att/cingular. after flash open and close the tap of hermes, if the blank screen continues or return this, the failure is hw (the flex component broken,bus, pcb) in this case you need to buy the spare part or send to sat.
good luck
other possible solution
http://forum.xda-developers.com/showthread.php?t=321163
Hi there,
Its not white screening, or anything else, I think the next time it does this, I'm going to have to take a picture, to make sure it can be understood clearly.
Basically, when bringing the phone out of standby (from pressing off/on button) and attempting to enter my pin into the phone the phone will allow me usually to press at least one number of my pin, and then it'll black screen, where the start bar still displays, but no response.
The handset isn't problematic when being opened for use, or anything else, its just annoying to have to reset to load the phone back up again.
I hope this helps?
Further to the above, here is what i've been talking about...
Happened last night, typically as I was bored, and had to wait till morning to take the photo...
Still no movement on this post...
Would it be suggestable to upgrade the install of WM?
If it is, how easy (will read guides beforehand) is it to do (reasonably, hard etc).
Just this is now my only phone, so don't fancy my chances bricking it.
Thanks!
Sorry to be posting yet again, but this has now happened 3 times a in row since last night. I wouldn't mind knowing if a rom fix would sort this, and if so whats the best rom to go for...
Just keen to get this sorted now...
Thanks.
If it helps, I've nothing running when this happens. The exception of last night, where I was using Audio Manager when walking home, and had to soft reset once in the door.
Hi
I am almost certain you have a software fault here and need to reload a new ROM - take your pick - my preference is schnaps - it isnt that hard to do and should solve your problem
Just go to the Windows upgrading section on here and follow the process - you will be happy
John
Hello.
First post here and hoping someone out there has a solution for my issue.
My HD2 gets stuck on the "quietly brilliant" screen every time I try to boot it. The only thing which happened directly before was that the battery was low and it switched off. This has happened before, but usually when I plug it in to charge it can just turn back on, or if not plugged in then tries to turn on but turns off again. The amber light comes on when it's plugged in to the charger, and it has been charged for enough time that it should turn on as normal.
I'm not as tech-minded as most of you so I'm kinda fumbling around trying to make something work.
I have tried:
Soft reset (multiple times, at different points in the loading (ie when it has the red writing bottom left before freezing, during "quietly brilliant" animation, and after freezing.
Turning on with memory card out.
Turning on with sim card out.
Turning on while plugged into charger.
Turning on when plugged into usb.
The phone will not:
Boot fully
register when plugged into PC
But it will enter bootloader mode (did I get the right terminology? With the Colour banding?)
When in this mode it either displays "Serial" or "USB" (if connected to PC)
I'm desperately trying to avoid a hard-reset as I've spent quite a long time manually entering contacts etc which aren't backed up (all would be lost ) and getting twitter/youtube/facebook all that jazz set up, along with programs and BSB tweaks, Dutty's task manager etc etc set up.
Have also spent time changing the theme with HDWall, and removing curtains/backgrounds etc with the TOUCH X tweaks. I've finally got my phone just how I want it...the biggest thing, of course is losing all of my contacts though.
I just have a HTC rom installed (can't remember what it was called, but nothing fancy, just the normal one to replace my TMobile rom).
Would really appreciate some advice/insight into what is going on and what I can do to sort it. Please help!
N
p.s. yes, I realise it was very stupid to not back up contacts...really really stupid. That will be the first thing I do once this is sorted!!
Oh and it won't turn off using the hang-up button when it's frozen-I have to remove the battery.
nudilover said:
p.s. yes, I realise it was very stupid to not back up contacts...really really stupid. That will be the first thing I do once this is sorted!!
Click to expand...
Click to collapse
If you use Exchange, all your contacts are stored in Exchange...which has the immediate benefit of backing them up, and the other benefit of making them sync with Outlook/OWA.
>: /
Hi there,
Thank you for your reply, I'll bear that in mind next time. But for now - how would I be able to check this? I'm really not sure if I set this up. Can I check it on my PC? I have Office 2007.
N
Ok...so I've found some of my contacts in my Outlook. Guess they weren't updated very recently but at least some are there. I can do a hard reset if I MUST...but please does anyone know of anything else I can try?
And if I leave it overnight is it best to leave it frozen/switched off/charging/battery out?
Will head off to bed soon as it's nearly midnight here and I've got work tomorrow.
N
Try to flash with another radio, you donĀ“t miss your contacts if you do.
Some roms block with some radios.
hope it solves your problem
Ok, I'm going to try it. Found the old .nbh file and it was the 1.66 rom. So just trying to find the right radio one now. Thank you for the tip
Have tried 2 different Radio versions now and still sticks on the same screen on satrtup...is it hard reset time?
Feel like I'm speaking to myself here!! Ah well!...an update. DId a hard reset, and my lovely HD2 is alive and well (albeit looking far too "fresh out of the box"). While I'm at it with nothing back...is there a "better" standard ROM than 1.66 to be using? Anything newer? I'm never sure about these things.
Thanks for your patience and consideration guys...I'm a bit of a noob girl when it comes to these things!
Sound like you've installed a customized ROM. If its the case try to find out what is the best Radio for that ROM and re-install it.