Related
mates,
having some issues with the bluetooth function in my laptop and i'd appreciate it if anyone can give me some tips on what to do.
i bought a difusi bluetooth dongle (via usb), installed the software and everything worked fine. activesync was working great, remote display, pocket tablet, etc...in other words all apps using bluetooth worked flawlessly.
last week my laptop was reformatted; it was already using windows xp but we had to have it reformatted to accomodate a new software to be used in the office. anyway, so i reinstalled all the apps i use like audiograbber, etc, and of course difusi bluetooth.
strange; a window kept popping up saying something about the windows xp logo compatibility; which could explain why the app wouldn't work properly?? sure i was able to install bluetooth; but i can't seem to get activesync working anymore. aside from this; the guide for bonding the xda2 and the laptop shows that the first window to configure is "my bluetooth places"...i can't access this anymore. clicking on the icon on my desktop; nothing happens.
i searched around the internet and came upon an article saying that you needed the windows xp service pack 2 (sp2). did that via windows updates; removed the bluetooth software, reboot, reinstall and still the app doesn't work right.
any tips would be much appreciated.
cheers
robson
almost solved
okay, after extensive research and web searching both in the forum and the internet; i finally found out what was wrong with my windows xp. apparently after my laptop was reformatted i'm now using windows xp sp2. i've been reading a lot of posts and apparently sp2 isn't as good; the recommendation was to go back to sp1. which i did; and finally i was able to access "my bluetooth places". everything is okay so far; the screens that i wanted to see came up.
however; my problem now lies in the com ports. i followed the guide in syncing the xda with the laptop; the first part is to take note of the port corresponding to the bluetooth serial port. fair enough. the next one is to configure activesync so that both of them will have the same com ports.
now here's where my problem starts. the bluetooth configuration shows that the com port used is 15; while that of activesync only uses com port 1 or 3.
my questions is; how do i change either com ports from either applications so that i can match them?? i've been trying but so far the drop down menus for com ports doesn't allow much.
cheers
rob
I cannot seem to get my 8125 to sync with windows mobile device center in Vista. I have tried both bluetooth and usb cable, and I have turned off Windows Firewall.
When I connected it via the cable, the only thing that installed and appeared my device manager was a Smartphone USB Sync under mobile devices. I have read other people are getting a windows mobile device under portable devices, among other things.
When I try connecting via bluetooth, Activesync just does not show up when I pair my phone and my computer as a service.
Are there drivers I can get from somewhere, or am I doing something wrong? Any help would be greatly appriciated.
Thanks!
You have to update the WMDC in vista inorder to sync. Had the same problem me self.. kinda crazy if u ask me eh...
I know it has been a long time but I have wmdc 6.1 and an 8125 with the most recent HTC cingular rom. How do I get bluetooth sync working? My activesync on my phone says that the service is not installed and I am kind of stuck there.
A ton of google searches have illicited no help. I figurd I would try here...
I am paired properly with the laptop as I am able to use the modem as DUN and get internet working with no problems. I cant seem to get the device center to recognize the phone for syncing my outlook with bluetooth.
Same boat
I am right there with you man. I have tried everything and still no joy. I am going to try and up date my bluetooth software and try it out. I'll let you know if it works for me.
I did it!!
Ok the key is to use the same Comm port in WMDC that the wizard uses. For example try to set up a bluetooth partnership with your PC via your wizard. When you see a popup on your desktop that you wizard is trying to connect make a not on which Comm port it is trying to use. (for me it was COM4.) from there go into your setting in WMDC and check the second box to allow the wizard to use differant ports. Select your port and click ok. You should be good to go. Let me know if that did or didn't work for you. Best of luck!
Hi there,
I'm using a TYTN (from SFR v1605).
It used to work well when I was on XP but since I've upgraded to Vista, in most cases the USB connection does not work.
As seen on some threads here, I have tried to tick / untick the "advanced network" option in the USB to PC settings panel: sometimes it works (rarely) but since few days I'm not able to synch through USB at all.
I don't know what to do.
I'm able to charge the TYTN, but I cannot see the panel displaying "USB connection..." on the TYTN.
Also the TYTN is recognized from Vista (I see it in the USB ports) and I cannot see any specific error message in Vista, just the mobile device center says the TYTN is not connected.
Any help would be appreciated.
Best Regards,
erixsamson said:
Hi there,
I'm using a TYTN (from SFR v1605).
It used to work well when I was on XP but since I've upgraded to Vista, in most cases the USB connection does not work.
As seen on some threads here, I have tried to tick / untick the "advanced network" option in the USB to PC settings panel: sometimes it works (rarely) but since few days I'm not able to synch through USB at all.
I don't know what to do.
I'm able to charge the TYTN, but I cannot see the panel displaying "USB connection..." on the TYTN.
Also the TYTN is recognized from Vista (I see it in the USB ports) and I cannot see any specific error message in Vista, just the mobile device center says the TYTN is not connected.
Any help would be appreciated.
Best Regards,
Click to expand...
Click to collapse
I had the same problem a couple of times. After a considerable amount of searching this forum, and other sites, I stumbled across a routine which fixed it for me.
With your TyTN connected by USB, on your PC/Notebook open up System Properties, Device Manager. You should find an entry, Portable Devices, showing the TyTn, It will probably have a yellow triangle with an asterix, showing that there is a problem. Right click on that and select Uninstall.
Then disconnect your TyTN and reconnect it. The PC/Notebook should then rebuild the USB driver, and everything should then sync.
HTC USB Sync with Vista
Thank you for your kind help.
I can see the HTC in the device manager, under mobile devices, but with no yellow triangle.
Anyway I've uninstalled it, and then disconnected and reconnected the TYTN.
It reinstalled the driver, but I still have no UBS Sync recognized on the TYTN.
Best Regards, Eric.
erixsamson said:
Thank you for your kind help.
I can see the HTC in the device manager, under mobile devices, but with no yellow triangle.
Anyway I've uninstalled it, and then disconnected and reconnected the TYTN.
It reinstalled the driver, but I still have no UBS Sync recognized on the TYTN.
Best Regards, Eric.
Click to expand...
Click to collapse
Two final suggestions from me.....
Firstly, ensure that you have the updated version of WMDC on your PC/Laptop. Mine is Version 6.1.6965.
Secondly, try deleting the existing partnership(s) on your TyTN. To do this, go to Start, Programs, ActiveSync. This will show you which partnerships are active. To delete them, go to Menu, Options, Delete.
When you reconnect your TyTN, it should set up a fresh partnership.
If this doesn't work, perhaps someone else out there could offer more advice.
Still not working
Hello Syd,
Thanks agaon for your kind help.
I've been travelling a lot these last weeks, sorry for the late answer.
I'm using the same version of WMDC as you.
I've also reset the partnerships.
It still does not work. Each time I reboot my phone it will loose the ability to establish the USB connexion with the PC. Fews days (sometimes weeks) after the connexion will work and I don't know why.
I'm sure this is linked with the phone, not the PC.
I've read somewhere in this forum it could be linked with the automatic time zone adjustment. I have the feeling it is linked with that, as my problems initially started while I was travelling in foreign countries.
I've seen somewhere that I should disable the automatic time zonbe adjustement, but I cannot find this option.
ALso, since I've created user defined alarm clocks, I have a very long list of alarms when I reboot the phone. I think some "events" are locking the phone, I just don't know how to fix it.
Maybe I should perform a full reboot, but I dislike doing it as I've installed many applications on my phone.
Thanks again for your help.
Best Regards, Erix.
Have you tried going into the usb to pc setting on the device (setting - system) and unticking advanced networking support?
advanced network
Yes, for sure I've tried this option.
Sometimes when I enable / disable this several times, it will eventually activate the USB connexion.
It used to be a workaround in the past, but it does work any longer.
A little bit like if there is a growing list of "events" which prevent the USB connexion from being activated. I really would like to understand what happens.
Are you using SP1 on Vista? If not, there is a USB update that you need to apply that fixes communication issues with USB devices and the host controller. I would HIGHLY recommend updating to SP1 ASAP. It makes Vista worth using.
If you are running SP1, I don't have any more thoughts other than replace the mini-USB cable. I actually had a bad one recently so it can happen.
Vista SP1 and USB
winnebago said:
Are you using SP1 on Vista? If not, there is a USB update that you need to apply that fixes communication issues with USB devices and the host controller. I would HIGHLY recommend updating to SP1 ASAP. It makes Vista worth using.
Click to expand...
Click to collapse
No I don't use SP1. I let the system installing updates and fixes automatically, so I don't know whether that USB patch you mentioned has been installed or not. I'll have a look at it... I'll also install the SP1 ASAP.
Thanks for the tip.
winnebago said:
If you are running SP1, I don't have any more thoughts other than replace the mini-USB cable. I actually had a bad one recently so it can happen.
Click to expand...
Click to collapse
It is not the cable, I've bought a second one to check, and it behaves the same... And sometimes it works.
Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?
Friend of mine with Vista64bit also had problems, and bought Bluesoleil 64bit for better profile support. You can testdrive it with 2mb limit.
http://dontknowme.at/http://www.bluesoleil.com/
Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.
UP :-(
Hi,
Having my HD since a week, I am doing synchronisation with windows mobile on vista x64.
Everything is fine using the usb data cable but not using bluetooth.
The HD is recognized as I can see HTC50 but as soon vista starts, I am requested to provide a driver that I have found nowhere.
If I go in the vista device control panel, there is a bluetooth device not working properly as no driver available.
Contacted the HTC hotline, they told me they will call me back within 48 hours.
It was 5 days ago...
Anyone having the same problem or a solution?
feratk said:
Thanks Lucas but for me it is the job of HTC to have a smooth integration within an OS like vista.
If not I will sell this device and go for an iphone.
Click to expand...
Click to collapse
The problem is probably the driver on windows vista, so switching to another phone will not help much. Besides..."smooth integration within an OS like vista" and "iphone" you have got to be joking!!!
Up
Please guys,
Could someone tells me he succeeds to synchronise the touch hd with a vista x64 through bluetooth?
The HTC support finally called me back asking to reinstall windows mobile 6.1 vista x64 but didn't work...
AFAIK this will not work with Vista. At least not with the Vista bluetooth stack.
I have the same problem you describe with my Wizard and my Diamond.
After switching to the Widcomm bluetooth stack I remember being able to synchronize my phones over BT.
I don't know exactly where the problem lies and if only HTC is to blame here.
I'm sorry, I can't give you a solution here.
Still, if you like to give it a try, go to
http://update.broadcom.com/BTWUpdate/downloads/btwinitialupdate.exe
Regards
K_Hismoom
I sync my Hermes with my Vista 64bit.
But I don't know wich BT-Stack is installed.
My laptop is an Asus V1S.
HTC customer support line
Dont hold your breath waiting for them to get back to you, i waited two months to get a reply email asking me to call their helpline.
Absolutely useless!!!!!!!
yeah, same problem at my side......
I'm using IBM T61p, and the update from broadcom site doesnt work......
Yesterday I have come across something interesting.
I had to hard-reset my device and afterwards it would not be recognized in Windows Mobile Device Center when connecting via USB cable. I heard the sound from the Device Manager, so Vista knew the device was connected, but it wouldn't show up in WMDC.
So I reinstalled WMDC, but still no luck.
But - and here comes - I was able to pair my HD over bluetooth with my PC and Vista installed the bluetooth drivers for the phone! I am now able to synchronize over bluetooth!
Sadly synchronizing over USB cable does not work any more.
For all of you having trouble with WMDC and bluetooth, try reinstalling WMDC 6.1, maybe this helps.
Regards
K_Hismoom
I too could never get a connection initiated from WMDC to the HD, with standard Vista Bluetooth. Pairing the the Vista desktop pc with the HD never was a problem, but Activesync. Then I tried to start the sync from the HD - and it worked.
Go the the Settings tab in TouchFlo3D, and use the first tab "Sync data" (Daten synchronisieren in German), and the HD connected itself to the WMDC, via the Hama Nano bluetooth dongle using standard Vista drivers. Give it a try!
OK, finally I got it work successfully.
The way to connect HD with PC, have to from HD to PC, can't from PC to HD.
I'm doing steps as follow:
1. set your PC's bluetooth as discoverable.
2. at HD side, search PC with bluetooth
3. after that, pair HD with PC
4. open your active sync on the HD, and select connect with bluetooth
5. after connected, everything works
Now I can explore my HD on my PC, everything is OK.
I have the same issue. I keep getting a message on my vista pc that Windows cannot install the device driver for a bluetooth peripheral.....very annoying!!
i also have this problem (vista cant find drivers). i'm trying to get the beta sideshow app workinng.
any help would be great.
thanks
Touch HD driver problem
I am having some bluetooth problems too but not exactly as you describe. I have a Touch HD and have it syncing over bluetooth with my Lenovo laptop (Vista32) and my PC (Vista64) fine. However, everytime I connet the phone, Windows tries to install drivers for it but can't find them. The drivers seem to be bluetooth related because if I go into Bluetooth Devices and click the Touch HD and search services, either nothing is listed or sometimes just "telephony". So I can't use any of my phones bluetooth profiles like internet sharing.
I have a weird feeling that it has something to do with the Touch HD Hotfixes that HTC has released recently.
Has anyone out there been able to fix the issue?????
luketoms, I have exactly the same problem as yours with my HTC Touch Pro and vista x64. This related to bluetooth driver in my point of view.
I haven't found any solution for that.
Has anyone a clue ?
Thx
I share your problem too, luketoms & gbouille. Espescially annoying, since I have connected my HD before sucessfully, with Vista locating the right drivers from Windows Update, displaying it as a HTC Touch HD T8282. Independent from WMDC.
Now, it seems my HD and laptop are no longer friends.
Does it say 'Missing bluetooth peripheral device'? If it does, right click on the device for properties. Click on update driver OR
Go to device manager, you'll see an unknown device named bluetooth peripheral device. Double click it to open its properties
Click 're-install driver' on the second tab.
Click Browse my computer for driver software' button
Click 'Let me pick from a list of device drivers on my computer'
There may be a list asking for device type, select 'bluetooth radios'
On the next page there will be a list of company names on the left side and a list of drivers on the right. In the company list choose 'Microsoft Corporation' ... not 'Microsoft'. Confirm selection is microsoft corporation.
On the drivers list there may be one or more driver versions for the mobile phone, select a newer version.
Click next, and ignore any warnings and keep pressing next
Then it shows successfully installed drivers
phabreel : it does indeed! Thankyou. Still, windows will not recognize the HD as a PAN compatible device when searching for it through the bluetooth wizard. And it has done just that before!
Hi,
do you know why my HD2 can sync only when plugged with usb cable and not with bluetooth? It has been correctly paired with my Win7 ultimate, but there is an ! on it in the device manger saying that no blueottoth device drivers has been loaded!
thank a lot in advance
M
I also get the device not recognised problem, but that's only for one part of the bluetooth stack - can't remember quite what it's for. Regardless, I am able to pair and use active sync with my 2 Windows 7 machines OK. I do have to use the active sync application on the phone to do it though - I can't just pair the devices then run active sync.
In the device center you have the possibility to setup your connection settings. Go to settings - connection settings - leave USB ticked - in the next connection possibility change bluetooth into com5 or com6 and you're ready to go.
I have kinda the same problem with Win XP and my HD2.
- I successfully paired the PC (Dell D820) and the Leo.
- I can successfully exchange files from the PC to the HD2 via bluetooth - but not the other way round (Leo says the PC does not support this ).
- I can successfully sync the Leo to the PC via USB cable.
- When I try to sync via bluetooth, HD2 says that the PC "does not offer any service that can be used with ActiveSync".
- Leo has incoming Bluetooth port set at COM1.
- XP has Bluetooth ports set at COM1 (incoming) and COM3 (outgoing).
Anyone out there has a clue?
Thanks.
I had to set com7 to make it work
I simply leave WMDC set to use "Bluetooth" and it works fine. Check that, then on the phone select the pc, in the BT manager, menu-> update, it should rediscover activesync and list activesync.
Hi,
I am facing the very same problem, please help...
Same problem here with Windows XP. Pairing is ok, discovering Activesync service fail. I never had this with my previous PDA.
kilrah said:
I simply leave WMDC set to use "Bluetooth" and it works fine.
Click to expand...
Click to collapse
WMDC?? On WinXP? Was that a typo or am I missing something?
vince2773 said:
am I missing something?
Click to expand...
Click to collapse
Probably that the original discussion was about Win7, so I assumed the rest was about it too
I didn't see your particular case was under XP, sorry.
But still, same went for XP, except replacing "WMDC" by "Activesync", and select the outgoing COM port your PC has assigned to the HD2 instead of "Bluetooth". NOT the one your HD2 shows as incoming.
Thanks for the clarification Kilrah (I didn't mean to be rude, I was just in a hurry).
Anyway, I tried as you said (which I had already done, but tried again just in case). No success with Bluetooth sync.
Guess I'll stick to the USB cable and wait till June when my new laptop comes in with Win7 and try again.
Too bad though. Bluetooth sync worked like a charm with my old Nokia. So far, this is the only major disappointment in 2 months with my HD2. Maybe it's because ActiveSync itself is a crappy app?