I cannot seem to get my 8125 to sync with windows mobile device center in Vista. I have tried both bluetooth and usb cable, and I have turned off Windows Firewall.
When I connected it via the cable, the only thing that installed and appeared my device manager was a Smartphone USB Sync under mobile devices. I have read other people are getting a windows mobile device under portable devices, among other things.
When I try connecting via bluetooth, Activesync just does not show up when I pair my phone and my computer as a service.
Are there drivers I can get from somewhere, or am I doing something wrong? Any help would be greatly appriciated.
Thanks!
You have to update the WMDC in vista inorder to sync. Had the same problem me self.. kinda crazy if u ask me eh...
I know it has been a long time but I have wmdc 6.1 and an 8125 with the most recent HTC cingular rom. How do I get bluetooth sync working? My activesync on my phone says that the service is not installed and I am kind of stuck there.
A ton of google searches have illicited no help. I figurd I would try here...
I am paired properly with the laptop as I am able to use the modem as DUN and get internet working with no problems. I cant seem to get the device center to recognize the phone for syncing my outlook with bluetooth.
Same boat
I am right there with you man. I have tried everything and still no joy. I am going to try and up date my bluetooth software and try it out. I'll let you know if it works for me.
I did it!!
Ok the key is to use the same Comm port in WMDC that the wizard uses. For example try to set up a bluetooth partnership with your PC via your wizard. When you see a popup on your desktop that you wizard is trying to connect make a not on which Comm port it is trying to use. (for me it was COM4.) from there go into your setting in WMDC and check the second box to allow the wizard to use differant ports. Select your port and click ok. You should be good to go. Let me know if that did or didn't work for you. Best of luck!
Related
Dear All,
Please help, my new O2 EXEC is sitting here almost totally useless without ActiveSync.
I did a very stupid thing:
I plugged in the Exec via the USB cable before installing ActiveSync 4.0.
What used to happen (back inthe day 2001 etc) would be that windows would install its own driver for the portable device and then when you subsequently installed ActiveSync its drivers would not go in and hence ActiveSync would not recognise your device.
What is happening now seems like the same sort of issue in that now having installed ActveSync it is just sitting there saying no connection.
For ActiveSync 3.6 and below this is a documented problem and here is the fix
http://support.microsoft.com/kb/264693/en-us
BUT for me this does not work (well because there is no yellow unknown device in Device managers other devices).
In AUDIBLE terms
a) I get a du-duh sound when I plug in EXEC (like if you plugged in a USB key for example)
b) It shows up in the Device Manager-> Network Adapters as "Windows Mobile-based Device"
c) ActiveSync 4.0 or 4.1 does NOT give me the dulde-de-dah sound
d) ActiveSync shows no connections
Anybody any bright ideas? Surely I am not the only twonk to have inadvertently plugged in the EXEC first
Answers greatly appreciated.
BASICALLY HELP
PS: Have also looked at ActiveSync trouble shooter 2001, the ActiveSync 4.0 troubleshooting article from Msoft, tried switching off firewall, no result. Have tried deleting the Mobile-based Device, uninstalling AS 4.0, rebooting, reinstalling AS 4.0 or 4.1 then plugging EXEC,no good.
PPS: I convinced a friend to let me install AS 4.1 on his computer and then plugged in the EXEC and all was fine, so the EXEC itself is sound.
Maybe this will help:
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
Sorry, didn't read your message good.
Just see now you already did looked at the link....
But another idea: if your device works on your friend PC, then why not
do a clean install for the OS on your own PC?
Maybe this will solve your problem.
Dodger,
Thanks for the thoughts. Well actually thinking about a reinstall of my computer due a moments lapse of concentration is a difficult undertaking. With the backup of the on computer databases as well as over 100 applications installed, I think this would take me several person days.
Currently my thoughts are to clone the partition and then do a windows "over install" onthe clone, but logically that will not work because <of course> the whole point of an over install is that the registry and all applications are preserved.
I spent over 3 solid hours of googling, installing, uninstalling drivers yesterday trying to fix and can't believe I am the only one who has had this problem!
Perhaps somebody with a working ActiveSync can elaborate how does the EXEC show up in device manager (when its plugged in and synced), and also what device driver XP and /or Windows 2003 server would be using.
Thanks mb.
I was facing similar issue. Solution? Yes, uninstall my firewall, connect and sync with my JasjAr and then install the Firewall with Jasjar already connected !
This may help:
Open network connections on ur PC so u can see all connections.
Make sure AS (PC side) is enabled for USB
turn off JJ and plug it in to USB
Turn on JJ whilst watching the window of netwrok connections on ur PC
A new connection icon should pop up, then MAYBE dissapear again
Right click this icon, before it dissapears, and check it's enabled, then select properties
Now check the following items:
- does top box say "windows mobile based device"
- click "configure"
- under configure, is there a button somewhere (mine's working so I can't recall exactly where) that says something like "enable mobile device". If so, then you need to click this.
If this all fails, then repeat but with another USB port. The reason for this seeming waste of time is that you will get a DIFFERENT "Local area connection nn" icon, which may work for you.
I cant believe there hasnt been one mention of rebooting your PC - Which I can assume you already have done?
What OS are you running on your PC?
I have only just got my MDA PRO but this may help! as I did the same thing and for a while XP Pro wouldnt recognise the device.
Uninstall ActiveSync
Reboot PC
Install Activesync V4.0
Plug in USB Device
If there is still a problem connecting you shoudl see a USB device not recognised in your deviuce manager.
It almost seems like there is a time you have to wait before XP will respond normally to you unplugging and replugging in the USB.
Failing this you may have to uninstall Activesync and tehn remove all activesync registry keys it may have left behind! Then reboot and start again!
Just having tisproblem now, this is pïss poor of MS to still be foisting off onto us this Activesync package in such a terible state.
I've just had activesync stop working on me. It would connect but then refuse to sync anything even though it previously worked fine. I think it got upset after I booted up the PC with the Exec connected.
Anyway an uninstall and reinstall of Activesync on the PC cured the problem. Not the most robust software though.
Moandal said:
I've just had activesync stop working on me. It would connect but then refuse to sync anything even though it previously worked fine. I think it got upset after I booted up the PC with the Exec connected.
Anyway an uninstall and reinstall of Activesync on the PC cured the problem. Not the most robust software though.
Click to expand...
Click to collapse
What works for me is to turn off the handheld, and connect the cable after that. Then turn on the device if needed. Works mot of the time then.... no excuse for MS though....
it seems that HTC 8125 not a plug and play device for my laptop. do i need to install activesync in my PC? then if it is installed already.. do i need to run activesync in my phone and in my laptop?.. i am in few steps to unlock my phone... im a newbie in technical like this. i usualy use my phone for noob use.. call,mails,sms. not repairing my phone...
if you install eveyrthing by default, after installing activesyn on you pc, your phone should be relatively P&P.
expanded direction
Principe,
Disconnect your Wizard from your PC.
Once you've installed Activesync on your PC and started the App.,
in the settings or options in Activesync(PC), make sure you've enabled "connect via USB" and to "...sync when a device is connected".
Now quit Activesync(PC) and connect your Wizard to the PC with the USB cable.
Activesync should start and find your device.
You don't need to manually start Activesync on your phone; at least I haven't.
If you have bluetooth, you can sync that way too, but you'll need to have WiFi and/or phone radio OFF for it to work.
Detailed Bluetooth sync instructions are elsewhere on this forum.
good luck
R
Yesterday I updated my T-Mobile Wing from the stock WM6 to WM6.1 and OpenTouch 4.0. I am running Windows Vista so I have to use the Windows Mobile Device Center. My problem is the first time I tried to sync I had no issues (contacts and email/appts). Now when I try, it doesn't even connect to my device. Anyone have any suggestions on why I'm having this issue?
BLUETOOTH?
Does Your Computer Have Bluetooth, Thats What I Used To Get It Synced The First Time?
k20y2kswap said:
Does Your Computer Have Bluetooth, Thats What I Used To Get It Synced The First Time?
Click to expand...
Click to collapse
No it doesn't have bluetooth built in or anything. Like I said, I was able to get it sync'd last night via USB and now its not even connecting.
I just went and bought a bluetooth usb adapter for my lappy. i'll see if i can get it to connect/sync that way.
I can sometimes (rarely connect) but can't sync
Any other options on why I can't sync? I'm running the wing with WM6.1 and Touch Point 4.0. My OS is Vista Home Premium so I have to use Windows Mobile Device Center.
thanks.
Yes I have one option.
When you first log in to your windows profile as your desktop is loading your computer should make a small melody sound right after this connect your phone to the computer, give it a few moments you should see the small Windows mobile device center screen start up. I know it sounds weird but I had the same issues and after months of endless research I accidentally discovered this.
The bad thing is you have to restart your computer and connect on desktop loading everytime you want it to recognize your device through Windows Mobile Device Center.
Please let me knows if it works for you.
I haven't really figured out an entirely foolproof method (haven't tried BigREDD's suggestion yet), but I usually just keep plugging it in and unplugging it until it's recognized. Restart the computer with the phone already plugged in via USB. Soft-reset the phone while it's already plugged in via USB. Make sure repllog.exe is in your startup. I've never had any luck starting ActiveSync from Programs and then hitting "Sync", but maybe you will.
Help! Cant Sync No Blue Tooth Only Boot Screen
UUUUGGG! Good grief. today has been a charlie brown day. will you please help me?
must have skipped a step flashing?
the phones connected to the computer via usb and it wont sync? , no blue tooth, to make it worst its stuck on the boot screen. i think i have the correct RUU? Anyone have ideas?
How can we have an activesync connection via bluetooth? I tried "connect via bluetooth" option from device's activesync, but I always get the " Cannot find an existing bluetooth partnership with a PC that supports Activsync. Would you like to set up a partenership now?" message and after the bluetooth settings screen appears in second tab with activate bluetooth. I create a partenership with PC several times, but never I got the activesync service.
I notice also that in activesync's connections option there is only USB and not Bluetooth selection.
If anyone succeed to make a bluetooth activesync connection, please describe how you managed it.
what OS do you use? vista?
it ist most likely a windows problem... I have the same problem using vista business! the upcoming SP2 should bring a solution to this because it's updating the windows bluetooth stack...
I' managed to connect finally. I tried with Windows XP and I have a bluesoleil bluetooth software. I searched for this in google and and I found a solution.
I didn't try in vista though.
Hi,
I've experienced a problem with Active Sync, not the same but it could be helpfull for you.
First of all, you need to switch on bluetooth on the two device as visible for others (on HTC and Windows).
Just click next... and everything will be installed automaticaly.
Where I've found an error, it's when I use active sync on my HTC it's says me that he can't find any device to connect to.
(I suppose you have the same problem)
First of all, go to device manager and configure the bluetooth device, unselect 'port com' or 'Active sync' on it.
Shutdown and restart your HTC.
Go back to Active sync on HTC, launch a bluetooth syncronisation, he will put again the same remarks 'Unable to synchronise'. Just click on select a device, go to your comuter and select the tabs synchronisation.
Tadam, it's working.
;-)
Hi,
do you know why my HD2 can sync only when plugged with usb cable and not with bluetooth? It has been correctly paired with my Win7 ultimate, but there is an ! on it in the device manger saying that no blueottoth device drivers has been loaded!
thank a lot in advance
M
I also get the device not recognised problem, but that's only for one part of the bluetooth stack - can't remember quite what it's for. Regardless, I am able to pair and use active sync with my 2 Windows 7 machines OK. I do have to use the active sync application on the phone to do it though - I can't just pair the devices then run active sync.
In the device center you have the possibility to setup your connection settings. Go to settings - connection settings - leave USB ticked - in the next connection possibility change bluetooth into com5 or com6 and you're ready to go.
I have kinda the same problem with Win XP and my HD2.
- I successfully paired the PC (Dell D820) and the Leo.
- I can successfully exchange files from the PC to the HD2 via bluetooth - but not the other way round (Leo says the PC does not support this ).
- I can successfully sync the Leo to the PC via USB cable.
- When I try to sync via bluetooth, HD2 says that the PC "does not offer any service that can be used with ActiveSync".
- Leo has incoming Bluetooth port set at COM1.
- XP has Bluetooth ports set at COM1 (incoming) and COM3 (outgoing).
Anyone out there has a clue?
Thanks.
I had to set com7 to make it work
I simply leave WMDC set to use "Bluetooth" and it works fine. Check that, then on the phone select the pc, in the BT manager, menu-> update, it should rediscover activesync and list activesync.
Hi,
I am facing the very same problem, please help...
Same problem here with Windows XP. Pairing is ok, discovering Activesync service fail. I never had this with my previous PDA.
kilrah said:
I simply leave WMDC set to use "Bluetooth" and it works fine.
Click to expand...
Click to collapse
WMDC?? On WinXP? Was that a typo or am I missing something?
vince2773 said:
am I missing something?
Click to expand...
Click to collapse
Probably that the original discussion was about Win7, so I assumed the rest was about it too
I didn't see your particular case was under XP, sorry.
But still, same went for XP, except replacing "WMDC" by "Activesync", and select the outgoing COM port your PC has assigned to the HD2 instead of "Bluetooth". NOT the one your HD2 shows as incoming.
Thanks for the clarification Kilrah (I didn't mean to be rude, I was just in a hurry).
Anyway, I tried as you said (which I had already done, but tried again just in case). No success with Bluetooth sync.
Guess I'll stick to the USB cable and wait till June when my new laptop comes in with Win7 and try again.
Too bad though. Bluetooth sync worked like a charm with my old Nokia. So far, this is the only major disappointment in 2 months with my HD2. Maybe it's because ActiveSync itself is a crappy app?