Database Users

Help: Need help figuring if this is a phone issue or carrier issue...

Ok, I've had an 8525 unlocked for about 3 months now... Unlocked and used on t-mobile's network...
Until recently, I've had 0 issues with my phone from what I can remember(now running PDAs v20 windows 6.1 rom)
My problem is, during the day, in my room I recieve any and every phone call that comes in, calls never drop or hang up, BUT the call seems to cut out for about 5-15 seconds and then cut back in.. even though it says I have 4 bars.. in my kitchen with 4 bars, I get all my phone calls, but can't hear people (nor can they hear me at all)... I get emails, and browse the web fine.. but can't use google maps app (can't find my location until I leave lol)
I don't know what's up... at night, when I'm in my room, my phone works fine with no cutting out and in during calls, but during the day, that's when it wants to act all crazy... other t-mobile phones work perfectly fine in my room... my old sidekick also worked fine..
when I'm anywhere else in my city, my phone works fine (even with 2 bars)
I know nothing about how cell phones work when communicating with cell towers so any help someone can give me will be very helpful as I do not want to catch an aneurism calling T-Mobile themselves for help (though I doubt they'll help me since I'm using an unlocked ATT phone on their service lol)
Also... sometimes txt messages come and give me a time like it's in another time-zone... usually this happens when I'm out of state roaming on a different network (Immix in central PA for the most part) but now it seems to be popping up even while I'm home in NY...
any ideas?

seems like some kind of interference near your home...could be a carrier tower or even your TV? You could check with tmob if others in the hood are having day issues...
not sure what radio version u have, but u could try flashing a different one...

I've tried numerous radio's but having the same issues... it's some kind of interference in my house I guess.. I just can't figure out what it is... I called up t-mobile and was embarassed when he said "oh u have an ATT phone" lol he told me to switch sim cards with someone else on t-mobile in my home to see what happened... but.. no progress... I unplugged my wifi router to see if that would help but it didn't
I just find it completely odd that my service craps out on me in my room ONLY during the day... and it never did this when I first got the phone.. I'm completely lost... good news is, it only happens in my house...

Could be someone close by has just invested in a piece of equipment that is causing interference.. Might not be just in your place...

yeah, another thing that MIGHT be causing the interference is that they have been doing a lot of road work in my area... that could also be why it happens during the day but not at night... my kitchen is a different story, but different radio's have gave me different reception... with some radio's... it fades out completely and with others it'll fade out for maybe a second or 2
or it could be my neighbor who recently had a stroke, I guess there might be some machines in there.. who knows
I tried the latest radio and it yielded the best results in my kitchen so far but man oh man does it burn battery when I'm on the phone

I'm having the same problem...well as far as the text msgs go so i called tmobile last night and they took me off the network and placed me back on and since then I havent had any problems

Update: I put my GF's att sim card in my phone and went to all my "dead spots"... even when the signal bars were down to almost 0, the quality of the call was still clear and it wouldn't fade in and out during a call... Does anyone know if there's anything T-Mobile can do? Because I tried my moms sim card in my phone (t-mobile) and gave me the same crappy results (calls fading in and out at full 4 bar signal)

Lost data signal since last night

I woke up this morning and had no phone service....so i restarted my nexus and my phone service came back but with no data connection....anyone else have this problem?

fordstang99 said:
I woke up this morning and had no phone service....so i restarted my nexus and my phone service came back but with no data connection....anyone else have this problem?
Click to expand...
Click to collapse
Carrier? Have you checked if they have problems?
Tried your SIM in a different phone?

Tmobile is the carrier..now i lost my signal all together....I dont have another phone to try my sim out on
ok...so both data and service came back for about 30 seconds...i got two white arrows going around in a circle like it was updating something then i lost all connections again and says emergency calls only
any ideas?

ok...i have this weird folder on my sd card named .android_secure...dunno where it came from looks new to me

data signal lost here
Hey, I'm having the same problem here, no weird folder in my sd card though. Went to bed last night everything was fine, woke up and my apn list was wiped.... I reset everything in the apn and still no data connection but I have service. I'm running the latest Cyanogen mod stable for nexus, almost seems like an update was attempted last night and since i"M not stock things went crazy....

Call t mobile and see if there is a data outtage.
I had no signal for like three hours last week.

tmobile uk? mines down too. manchester area.

sim cards do go bad.... i had this happen last year... maybe go to tmobile and see if you can get another if there are no reported outages.. the probably wont even charge you if you go to a corporate store

so i called tmobile and they said they knew what it was...had to turn my phone off for two minutes and still waiting to see if it worked..but i dont know why the sync or update arrows were showing up on my notification bar. sure hope it was Froyo passing me by

fordstang99 said:
so i called tmobile and they said they knew what it was...had to turn my phone off for two minutes and still waiting to see if it worked..but i dont know why the sync or update arrows were showing up on my notification bar. sure hope it was Froyo passing me by
Click to expand...
Click to collapse
where are you, uk or usa?

I've had something similar happen to me as well. This was a few weeks ago. I live in Chicago, and use T-Mobile for what it's worth. I ended up pulling the battery for a bit and rebooting. I got the data connection back.
Sometimes though, the data connection will seem to hang a bit and I'll see the flashing arrows and sync icon as well. It seems random, but the last time it happened to me was yesterday.

back
It must have been a localized black out here in Washington State (US) because my data connection came back on just now after 3 hours of being shut off. For awhile there I only had edge and no 3g and without me doing anything 3G and H have connected back on.

Well that's good. The optimist in me says that the outages and weird issues are related to the upgrade of HSPA+ for us Let's hope it's true.

I had the same problem in WA. Data has also been restored here.

Help with epic

I have never had this problem before or read about it. I keep wifi on at my house cause it's faster. Well tonight I went to plug my phone in and I took it off wifi but my 3G won't come up. I've tried everything. Pulled battery out, went to airplane mode and then back tried to update prl. I can't get my 3G to come back on. I have an app called quick settings that I've had for a long to turn off my 3G to save battery and it just says connecting.I've deleted the app and downloaded it back again and nothing. This has never happened to me before. How can I get. My Internet back? I am really lost on this one. It's like it's locked up and wont come back on. Thanks. By the way I have just about full reception.

musclehead84 said:
I have never had this problem before or read about it. I keep wifi on at my house cause it's faster. Well tonight I went to plug my phone in and I took it off wifi but my 3G won't come up. I've tried everything. Pulled battery out, went to airplane mode and then back tried to update prl. I can't get my 3G to come back on. I have an app called quick settings that I've had for a long to turn off my 3G to save battery and it just says connecting.I've deleted the app and downloaded it back again and nothing. This has never happened to me before. How can I get. My Internet back? I am really lost on this one. It's like it's locked up and wont come back on. Thanks.
Click to expand...
Click to collapse
You might have to do a factory reset. Before you do wait a bit and see if anyone has other ideas.
Sent from my SPH-D700 using XDA App

That's what I was afraid of. I'm on 2.1 and rooted but nothing has changed on my phone for at least 2 wks. No new apps or anything. Will factory resetting break my root?

Wait a while. This has happened to me on occasion and it has nothing to do with anything I did.

Check with sprint to see if there's a data outage in your area. Or you can try traveling to a different location to see if you get 3g somewhere else and then update your profile/prl from there. I had the same experience with a similar app. Went to an area where I got 3g, called sprint, and they updated my profile. Try doing that to see what happens.

I let it try it all night last night and woke up and still no 3g at the top. i can turn wifi on and it works fine. it just wont bring up the 3g icon and when i look in the quick settings it is greyed and says connecting. ill wait til i leave the house today and try it later. i just dont think its gonna work it just seems like the 3g is locked since it wont even displays the icon but hopefully im wrong thanks for the help guys. i know what you mean b3nny but my phone wont even displays the 3g icon at the top. i would assume if there was an outage it would still display the icon at the top.m,y wife has a hero and her internet is fine so no outage. thanks for trying to help but i think a factory restore is my only option. im about ready to go get to sprint and get another epic.

if i go to sprint and show them my phone i have insurance but this should go thru the manufacturers warranty. would i get a new or refurb one? i know if you use the insurance you get a refurb but what about the warranty? its not only this reason but my phone freezes a lot and will back out of an application for no reason at all. im just done with this one. there has to be one that works better than this one.thanks

Is your 3G Data enabled in the settings?
Not completely sure if it applies to 2.1 as I am running 2.2, but try and go to: 'Menu->Settings->Wireless and Networks->Mobile networks' and see if the box is checked by '3G Data'. Again, I am running 2.2, so I dont know if it is exactly the same, but worth a check.

6P stopped receiving network service with AT&T

I've tried everything to get my phone to get network working again. I've re-flashed old and newer images, got a new sim, messed with the APN settings and I just can't get it to work since yesterday.
When it started, my phone was sitting on charge. It was working just fine before I had put it down for 30 minutes. Upon checking for any messages I saw it wasn't getting any service so I restarted the device and was greeted with the 7.1.2 july update installer. Waited for it to finish and once fully back onto the home screen for a few minutes service still never came back. Turned it off and on a few times and turned airplane mode on and off few times still never came back. Turned it off for the night till today when I started playing with it more, factory reset, flashed 6.0, 7.1.2 june, 7.1.2 july, O beta 3 and none of it was getting the network to work.
Went and got a new sim, guy at the store also tried a floor sim and none of them were working but both my old and new sim do work just fine in a backup phone. The 6P reads there is a sim in and it knows its AT&T, but it won't pick up signal at all.
Any help with this? There really isn't much on this topic, but I do see a sim card no installed issue which my phone knows there is a sim card in it.

that happened to a nexus 6p i bought from a guy off craigslist. at first it worked with tmobile and metro pcs then after a few weeks it stopped working but i had switched to cricket anyway and it worked on cricket but not on tmobile or metro, so then i checked imei and it was black listed,.... being that it was a BYOD it wasnt bound to any network so i was like why would it be blacklisted... didnt make sense but i stayed with cricket and to this day it works..

i42o said:
that happened to a nexus 6p i bought from a guy off craigslist. at first it worked with tmobile and metro pcs then after a few weeks it stopped working but i had switched to cricket anyway and it worked on cricket but not on tmobile or metro, so then i checked imei and it was black listed,.... being that it was a BYOD it wasnt bound to any network so i was like why would it be blacklisted... didnt make sense but i stayed with cricket and to this day it works..
Click to expand...
Click to collapse
I just checked to see if it was blacklisted and its good. Google & Huawei won't service it due to it being out of warranty so rn its pretty much a dead phone for me. Is there is any tests I can run to see if the network radios are working or even turned on?

I had this exact same problem a few months ago with my other 6P. Thankfully it was right before my warranty ran out so i was able to get a replacement, but as far as I know, there isn't much you can do with it network wise.

@MadBullBunny could it maybe be the antenna inside? If you've tried other carrier Sims and flashed different radios what else I wonder. Since it's not working maybe worth a peak if your comfortable opening her up.

Exodusche said:
@MadBullBunny could it maybe be the antenna inside? If you've tried other carrier Sims and flashed different radios what else I wonder. Since it's not working maybe worth a peak if your comfortable opening her up.
Click to expand...
Click to collapse
I really didn't want to go that far and I rather just dump it on craigslist for $250 if its just an issue with at&t. is there some sort of test to see if the antennas are working?

have you try resetting your network settings? this has happen to me right after a update and resetting the network settings fixed it for me. i'm on project fi.

boxcar8028 said:
have you try resetting your network settings? this has happen to me right after a update and resetting the network settings fixed it for me. i'm on project fi.
Click to expand...
Click to collapse
Dude... Not trying to be rude, but really?
Anyway I've been waiting for a response back from google. Huawei pretty much told me tough luck since I didn't have warranty left on it. Told google that I was pretty much shoved out by them and argued that a phone not even 2 years old can't get serviced by a multi billion dollar company is pretty embarrassing. Supposedly its being routed up but I was told that a couple days ago when it was going to take 24-48 hours to get back. Right now I'm trying last ditch effort to drain the battery completely and stick it in some rice to possibly suck any possible moisture out that maybe my butt sweat caused. If this doesn't work I'm going to go to other service's stores and ask to try their sims in the phone out.
Fun tip: My phone is been running in boot mode for almost an hour after it turning off from android os for battery being dead. I've been doing random stuff in boot mode trying to make it die completely and it doesn't want too.

So being back and fourth with google for almost a week I was pretty much told tough luck buddy. It fathoms me that a company who created the android OS doesn't even have a service center or require its manufacturers to provide a service center for phones that aren't even more than 2 years old.
My nexus 6p is posted on craigslist and I've bought myself a s8+. so word of warning to you all who buy any google product or from them, just don't. If you have any issues you'll just get a run around. I've had to tell my issue to google at least 20 times and they still didn't care and kept trying to push me to hauwei when neither of them wanted to help.

Very Strange Sim Card Carrier Issues [Completely Lost On Whats Goin On]

So ive had sprint as a carrier and my same number and plan for goin on like 15 years almost. i had the oneplus 7 5g pro on sprint for a good while. Some dum things occurred and i ended up losing that phone. So a buddy gave my an sprint iphone 6 to use til i figured out what i was going to do next. [i cant stand iphone lol] well i surfed around and found the essential ph-1 on sale for less than a $100 from multiple sources. So i go ahead and purchase one. Phone gets here and i take my sim out of my iphone and put it into this essential phone and thats where stuff gets wierd for me. if i can even make it to the menu to try to do an profile update or anything the phone will start like flashing a few times crash to the homescreen and then restart. it loads up cannot load android system your data may be currupt. try again or factory data reset. if i press try again the phone boots up fine get to the homescreen and it starts it all again. crash, restart. when i have gotten to the menu i notice my sim is saying boost mobile. but that cant be right cus when i use it in my iphone or any other sprint phone for that matter sprint locks in fine and good service and all. also if i dp a factory data reset and have the sim in it will show that its trying to register the carrier and it will just crash sayung somethign about a sprint app force closing. and then states the sim card has locked
so i have no idea what is happening. ive tried downgrading and taking all the otas and everything and im still having no luck
let me kno what you all think

update.
i went into sprint thinking maybe it was because im on an iphone or something and the sim didnt want to play nice transferring to and android. but they tell me that my new essential is a boost mobile phone and they cant activate my sprint account on it. asked them could they just relock it to sprint n they said id have to call the hotline.
so if its just because the phone has been unlocked to work on boost mobile. what would i have to do to lock it back to sprint.]
any help would be awesome
thx