Hi there,
this is my first time writting for this Forum, even if present for long.
Basically I have bought a 3 months used Trinity (P3600) in Portugal with GPS enabled since it was the latest devices to be sold.
According to the guy that sold me this, the pda was blocked because sold by Operator. The PDA is in PT language.
Basically when looking into the ROM I got the conclusion that the one installed is the same as the available from htc page (by IMEI):
RUU_Trinity_HTC_PTG_1.23.410.2_103_6275_1.38.00.11_108_Ship.zip (downloadable file from HTC).
My device:
ROM version: 1.23.410.2
ROM date: 03/13/07
Radio version: 1.38.00.11
Protocol version: 32.71.7020.12H
ExtROM: 1.23.410.103
To me it looks like the same. Therefore I didn't even tried to upload it to PDA.
Then another test I've done, was to try another SIM card then the one I had tried before, and I did get astonished by the fact that the pda was unblocked to any kind of operators.
I started to think that the pda was "touched" and that could mean Warranty off.
I cannot garantee that because the pda contains the rom which HTC makes downloadable through IMEI, meaning maybe the pda went out factory already unblocked. Is it possible?
Since my desire is to check warranty status, maybe you could help me checking if this system was even upgraded, or if CID (which I don't know what means but presume...) was touched or not. Because basically if the PDA was CID unlocked I have already lost warranty and I can upload an English ROM which is one of my interests. If not and by somehow the pda is unblocked to operators but everything is legal, then I'll keep PT ROM until warranty is age limited.
Hope you could help with this as I could still send back to the seller if I'm not satisfied with something. And once more, one of my needs is to have English ROM. And warranty if still possible
Thanks in advance.
Best Regards.
Related
I've been reading through many posts and have become more and more confused. Basically, I'm looking for the simplest way to unlock the subsidy code on my SX56. I don't know the best method because my ROM and Radio versions don't seem to match anything posted here.
My info is as follows:
Model: PW10B1
ROM Version: A.30.09 ENG
ROM Date: 01/01/04
Radio Version: A.33.02
Protocol Version: 1.3.3
Microsoft Pocket PC Version 4.20.0 (build 13349), which I assume is Windows Mobile 2003.
I really dont' want to change over my entire ROM because this one is working very well (even the radio portion). Siemens refers me to Cingular (formerly AT&T), and AT&T won't give me the code.
Thanks for any help!
-TomMonger
Why care if your ROM is working if there is a BETTER one?
I had your problem the week before last: There should be a way of telling someone what your IMEI number is and have them give you an unlock code but there isn't.
Just flash your ROM with the better one available here: Don't bother with the simple unlock utility available here because it probably wont run on your unit (it didn't on mine)
What do you care if your ROM is working properly if these people have designed a better one? Surely your only care should be how much you should donate to to them for developing it and then get it and unlock your unit?
And there will be the, - incalculable, - added benefit of doing one in the eye to Cingular who refused to assist you? (and, I am reliably informed, wouldnt assist you, even so far as to get THEIR phone working abroad, even if you WERE a customer of theirs)
If you want to stay at your current ROM Version, you coud make a backup from your ROM, flash the XDA-Developers ROM 1.2 to unlock your device and reflash you Backuped ROM.
I think your Radio Stack should work, so it isn´t necessary to change it.
Stefan
THANK YOU, GUYS!!
I did a complete data backup and managed to save my existing ROM data to an SD card. I then performed the Special Edition ROM upgrade and it worked BEAUTIFULLY! And it successfully unlocked the unit This is a big deal to me because I was very afraid because of a disaster I had a little over a year ago.
You see, when I first got this Wallaby, it was equipped with PPC2002. After a couple of months, AT&T offered the WM2003 upgrade through Siemens. I made the mistake if upgrading,and found that the radio reception was deplorable. When I called to complain, I was told AT&T no longer supported these units. Siemens was of no help, either. (It was no big surprise that AT&T/Siemens yanked the upgrade so soon from their web sites!!)
That's when I found this site. I decided to try to replace my radio stack to its original version. I was one of those people who got the 1% problem and my Wallaby had become a shiny, silver "brick". I was going to dump it, but decided to try and see if I could get it fixed (or reflashed) through AT&T or Siemens. AT&T wouldn't do anything. They basically told me, "Sorry, your 90 days is over and we no longer support the SX-56 units." I then called Siemens and to my ASTONISHMENT, Siemens agreed to fix the unit because it was just under a year since I had purchased it! When I sent them my "brick", they sent me back a newly refurbished unit... complete with WM2003 *and* a good radio stack! So, you can see why I was afraid to try and unlock this thing!
Anyway, after performing the Special Edition ROM upgrade, I tested a different provider's SIM card (TMobile). It worked fine I then flashed the unit back to my previous ROM (WM2003) without incident and successfully restored the data. The unit is still unlocked and working quite well!
Thanks again! This is an awesome site for XDA enthusiasts!
hi all, i wondered if anyone has a copy of the completely untouched shipped full rom that comes on the M3100 from orange UK? the settings are as follows from the device information.
Operator Version: 14.123.1.614
ROM Version: 1.23.61.4
ROM Date: 07/13/06
Radio Version: 1.06.00.00
Protocol version: 32.37.7010.01H
i am hoping flashing the actual one from orange will enable my radio problem, which is making my phone nearly unuseable to be sorted.
any help is greatly received
Dan
I have one, on my phone though. I was asking a while back how i get it from my phone into a useable form but i never really got anywhere. The reason i havent tried any new roms is because i know i cant go back to the old one. I am sure there are more people out there who would like this rom dumped.
Rob
i have found the torrent with it in, but i cannot download torrents as i am on a firewalled network, i can get files off rapidshare but i cannot seem to see 1 on there listed here
i found it
Shipped rom
Could you let me know where you found it please.
Cheers.
I found these links.
http://forum.xda-developers.com/showthread.php?t=294452
http://wiki.xda-developers.com/index.php?pagename=Hermes_Upgrades
Just a warning to the Orange UK users.
None of the above links are the original Orange UK software. Infact the CID is ORANG008 which I believe is Romainian.
DO NOT FLASH!!
If your willing to wait, I do believe that Orange UK will be releasing an official AKU3.3 update. Date is not yet known so hang in there.
S.K.
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
MOD EDIT HDUser
Changed the title to reflect better the subject matter
End MOD EDIT
dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
Bit outdated mate. Dated 7th April 2009. Looks most likely like version 1.56 which has been incorporated into a lot of WM6.1 roms. However newer releases including 1.57 & 1.59 have been released. Latest cooked roms already include either 1.57 or 1.59
Shipped roms can be found in wiki here mate
not in date ?
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK
serail
BTW My serial is HT849KD09700 ...
dgattenb said:
BTW My serial is HT849KD09700 ...
Click to expand...
Click to collapse
You can download same shipped rom from wiki no problem. I provided link in previous post.
dgattenb said:
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK
Click to expand...
Click to collapse
If your phone if orange branded then this is the reason why HTC says the firmware update is not for your phone.
dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
My new Touch HD came last week with this ROM on it - it's on T-Mobile but SIM unlocked. very stable, no major problems other than the fact I could do with a better radio support since the T-Mobile coverage where I am is lousy, but the Touch is still worse than my SonyEricsson W950i.
Will 1.57 or 1.59 ROMs help on the radio side ?
answer from HTC
Dear Customer, Thank you for contacting our Customer Support Center. An IMEI check of your device indicated that it is an exclusive product, branded to the HT849KD09700 mobile network. SN :HT849KD09700 IMEI :3539xxxxxxxxxx Part Number :99HHCxxxxxxx Part Description :SKU,ORANGE,English-WWE,GBR,HTC,UMTS 900/2100,Regional_ID_Low,Sophisticate Black,w/SIM Lock,BLACKSTONE-A2 Customer Name :Orange P.C.S Limited We can only offer limited technical support for network branded handsets, as both software and hardware can be altered by the network provider. For this reason, contact your provider for any support that you might need, including repairs and software updates. As your handset is an exclusive product from a distributor, you will also not be able to get the HTC website support files as this is only for genuine original HTC branded devices.
Im asking orange now for more infomation
Please let us know how Orange responds. I too would like to try a new ROM update on my Orange TOuch HD.
Jack
I just changed the title to refelct the subject mater better.
You are facing the same problem as most of us which is why this site is loved so much.
In my case I have 1.14 German rom sold by sunrise.
My S/N also does not work on the 1.56 shipped roms from HTC.
They will also not sell me a WWE version of Blackstone.
So the only choice I have is to USPL / HSPL the device and get myself either a cooked or shiiped rom.
Now I am lucky as the branding of the device (flash screen, ect) is on no intrest to me, on top of that Sunrise gives me no add on Cabs that I need or even want.
My aprroaching sunrise has got me no were.
My hope is that you might get somewere and that we might beable to get a shipped rom that we can add to our collection.
Good luck
slightly off topic, but what is the difference between the WWE and European versions of the ROM available on the Wiki ? I'm currently on WWE 1.56 (T-Mobile UK) and have upgraded the radio from 1.13 to 1.14 without any effect. Wondering if the Europe version is any different, also wondering if it would help any of you locked onto Orange ?
no responce from orange
No responce from orange yet , will keep you guys upto date , chnaging the radio wont work on the Orange ROM , in the forum there are loads of folk who have kiled there phone and had to go back to " factory " settings .
I have written a letter of complaint to orange as they have said that there are no plans to release any updated ROM versions in the future. I await a call from orange complaints department. Im not expecting anything. If you put a non-orange ROM on your phone then you void your warranty. Great service me thinks not!
This is the latest rom from orange. check this post:
http://forum.xda-developers.com/showthread.php?t=517803
still nothign
still nothing from orange, I cant see wht orange wont " upgrade " the rom , even HTC this fixes certain problems... I will ask them again and get back to you ..
This reminds me so much of a past experience I had with a phone network company. Yes it maybe Orange!!!
Same thing as you I wrote and wrote. In the end I got so fed up I upgraded with a custom rom that suited my needs. I DID however take note that by doing a custom rom/radio upgrade screwed the warrenty...HOWEVER I read on xda dev many threads on backing up the original rom along (and more importantly) HOW TO downgrade back incase the phone needed replacing via the Networks Warrenty.
Orange IMHO are the best network out there for many reasons. But I guess they are of the opinion, that as the rom that come with it works without too many customers complaining, then they won't and need not offer an update.
For the record. I updated to Miri v12 and have followed this rom genious for months. My Blackstone runs like a bullet from a gun, and is as reliable as I want. Everything works on it and I now know exactly HOW to downgrade the phone should it happen to go wrong and need to be shipped back to Orange for replacement....or repair.
Read....read and read some more...and you'll end up loving you Blackstone more than you would have.
I have just spoken to customer support. They are now saying that the first year of warranty is with HTC and that in her opinion they would not void the warranty if you install the official rom, even though HTC say the ROM upgrade is not compatible !?!
Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?
mwaldi3 said:
Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?
Click to expand...
Click to collapse
may be worth checking my posts at the end of the "Dummys guide...." in the ROM section and adding your voice
Cool thanks will do
Hey all,
I opened up my HTC HD2 today and first thing I thought I'd do is to upgrade its rom to the latest official release from HTC.
Unfortunately, when I go to http://www.htc.com/uk/SupportDownload.aspx?p_id=297&cat=2&dl_id=856 ( Release Date: 2010-01-25 ) and enter my serial, I'm told "Sorry, this software download is not suitable for your device"
From Googling and looking on here it would seem that most people who receive this message are tied to their operators rom and therefore can't 'officially' upgrade.
I got my phone from ebay 'sim free'. Currently things look like this on the phone:
OS version: 5.2.21864 (21864.5.0.81)
ROM version: 1.43.405.1 (70124) WWE
ROM date: 10/26/09
Radio version: 2.04.50.22_2
Could this be a phone that was bought from an operator, though the phone has no signs of branding?? i.e. normal HTC startup screen, no logos on casing, etc.
I was hoping to use the latest official ROM on this device as not to void my warranty. Can anyone decypher from the above info why my phone can't get the latest ROM from HTC, and how to go about getting it?
Thanks in advance!!!
Just an update - I've assumed that the phone was never an official 'HTC sim free' - therefore with no time to waste (cut my losses, I should have checked before purchase) I've HardSPL'd it and am going to flash it with 1.66 WWE once its done downloading.
Oh well, I'm sure I would have HSPL'd it eventually anyway, curiosity always gets the better of me with these devices. Now to look into some custom rom business...!
All the HD2s have no branding but can be vendor locked in that the operator needs to approve ROMs for release. for example, Vodafone took a couple of months 2 release the 1.66 ROM afer HTC released it
Currently I have the following installed:
ROM: 1.66.405.2 (76641) WWE
Radio: 2.06.51.07
UK unbranded HD2 on o2
Now, a while back I'm sure the HTC support section had a new upgrade. I downloaded it but never bothered to install.
That file is called:
_HTC HD2_RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
Which seems to be the same as what I've got! Yet when i run that file it says:
PDA Phone ROM Update Utility 3.27.4.3 (is the 3.27 the rom or the version of the update utility?)
Additionaly the date on the HTC site of the update is 2010-01-25 which can't be the one i got before. I'm sure there is a 3. something rom.. ??? Have they taken the newer one down opr something?
Someone please, sort my brain out!! thanks!
3.14 is latest
go back to htc.com and look again at rom updates (support - pick hd2 in phone list - downloads)
The first one listed is an o2 specific update, but that wont work on yours because as you mentioned you actually have an unbranded hd2 (because o2 couldnt buy them and brand them quick enough for demand early 2010)
samsamuel said:
3.14 is latest
go back to htc.com and look again at rom updates (support - pick hd2 in phone list - downloads)
The first one listed is an o2 specific update, but that wont work on yours because as you mentioned you actually have an unbranded hd2 (because o2 couldnt buy them and brand them quick enough for demand early 2010)
Click to expand...
Click to collapse
The only ROM upgrade listed for HTC HD2 is:
ROM Upgrade for HTC HD2
Release Date: 2010-01-25 Category: ROM Upgrade
An updated ROM is now available for HTC HD2 users to download. As always, HTC is committed to providing customers with the best possible mobile experience.
Installation Instructions:
Note: This update is not intended for use on T-Mobile(US) HTC HD2, and doing so may have undesired side effects.
ROM Version:
Norway:1.66.409.1, Spain :1.66.412.1, Denmark:1.66.403.1, France :1.66.406.1,
Sweden:1.66.413.2, Italy:1.66.408.1, WWE:1.66.405.2, France Bouygues: 1.66.483.0
Can't see any o2 update that you mentioned (not that i need it, like you say) but 3.14 is not there??
EDIT: FOUND IT NOW, DOESN'T SHOW UP ON THE WORLDWIDE SITE.. HAD TO SELECT EUROPE
u want seventh one down on this page
http://www.htc.com/uk/supportdownloadlist.aspx?p_id=297&act=sd&cat=all
dated 2010-10-11
samsamuel said:
u want seventh one down on this page
http://www.htc.com/uk/supportdownloadlist.aspx?p_id=297&act=sd&cat=all
dated 2010-10-11
Click to expand...
Click to collapse
yeah thanks mate, i managed to find it on my pc from before, was in a different folder!! already flashed it, hope it's an improvement, was getting sick and tired of things hanging etc...
cheers
jonbaker76 said:
Currently I have the following installed:
ROM: 1.66.405.2 (76641) WWE
Radio: 2.06.51.07
UK unbranded HD2 on o2
Now, a while back I'm sure the HTC support section had a new upgrade. I downloaded it but never bothered to install.
That file is called:
_HTC HD2_RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
Which seems to be the same as what I've got! Yet when i run that file it says:
PDA Phone ROM Update Utility 3.27.4.3 (is the 3.27 the rom or the version of the update utility?)
Additionaly the date on the HTC site of the update is 2010-01-25 which can't be the one i got before. I'm sure there is a 3. something rom.. ??? Have they taken the newer one down opr something?
Someone please, sort my brain out!! thanks!
Click to expand...
Click to collapse
sorry to charge in here with what may seem a very daft question but how to tell if your hd2 is branded..or not. Do you mean the actual device casing is Unbranded (as is mine) but i still have the 02 splashscreen when the device boots up. Again sorry for my ignorance but is my splashscreen indicitive of my phone being o2 branded or is it (should be) printed to the casing of the phone?
thanx
it has the o2 splash so its almost certainly branded. its the rom thats branded not the casing, and by branded we mean you get your updates through your provider (or select the provider branded rom on the HTC website, to be more accurate). Your phone will only accept roms signed by your provider, unless you use sspl/hspl, and vice versa, an unbranded phone wont take provider roms.
Some providers dont brand them, virgin, i believe dont brand them.
Also called rom lock or rom locked, or provider locked.
to be sure, go HERE (assuming you're uk) and try download teh top entry using your real serial number. its a branded 3.14 o2 rom, so if it lets you, your phone is branded. if it doesnt let you, its not, and you should use the one pointed out above, the generic wwe.
just as extra info, before 3.14, if your phone was branded you got different versions, so a generic 1.66 rom was 1.72 for branded phones. Same rom, just with o2 junk.
I don't have any branding to the case OR the software, to be honest i don't think i could stand either.. I've always bought my contracts from carphonewarehouse and every phone they have supplied me with is unbranded.
Always on O2, all my previous Nokia handsets were the same.
Perhaps like the previous poster said i don't give them a chance to get their software on, i'm always straight off the mark with brand new releases
jonbaker76 said:
I've always bought my contracts from carphonewarehouse and every phone they have supplied me with is unbranded.
Click to expand...
Click to collapse
all yea thats why you use generic wwe roms. cpw sell unbranded phones, and sometimes lock them to a carrier, often dont. But either way, the phone would still use generic non branded roms. rom lock and carrier lock/sim lock are unconnected.