SPV M3100 screen goes WHITE after pushing red button - 8525, TyTN, MDA Vario II, JasJam General

Hi there!
First of all, thank you all guys for this wonderful site-system, not only the forum! I've been reading this forum/xda-wiki, etc... for months, thought I never posted cuz I always found the answers to my questions by just searching. Well, this is my issue I didn't find an answer to:
I live in Austria, and because the Hermes is sold here only as the T-Mobile Vario II, which is expensive here, I decided to buy the Hermes over ebay (after learning here that all the HERMES phones all almost the same). I bought the SPV M3100 from Switzerland for only 180€, with S&H + turnover tax (unfortunately I ignored that our neighbors are not in the EU) it came to 230€, still a good catch (pouch, 1GB card and some software included).
Well but I think the customs opened the phone for some reason I don't know; because there are opening marks on the top of the phone (unprofessional) and my display goes white when I press the red button (or the area around, even the right bottom of the display), you can see that on the attached video file. Maybe they tried to check the inside of the phone, and screwed it up. I can't do anything, cuz I through away the shipping package, and they don't accept claims without this package , whatever. Sometimes the LCD is white for about 0.2 seconds sometimes it stays white and I have to push the off-button shortly, and than turn it on again (no soft reset, you know, that "stand-by" thing).
PLUS: The 2 halfs of the phone are moving vertically with 1-2mm if you pull slightly on them (imaging holding a burger in front of you and you pull the upper bun off the lower bun, that's how you could compare my phone, but only for 1-2 mm). The seller swore that he had never had that problem, and he never opened it. He also told me, that I can send the thing back to him, if I want (but come on, I already put myself into the whol unlocking, SuperCID, ROM flashing things etc..., and I hoped that some day I could fix that thing, maybe it's a loose connection).
Could it be, that somebody forgot to put back a screw? Now, what about the display issue? Did anybody ever have or see that problem?
Thanks a lot in advance!!!
greets, Sebi.
PS: Unfortunately I can't attach a .3GP file, so I zipped it.

Related

ShieldZone Skin

My screen piece isn't right. Is it possible to remove it without damaging the screen?
Also, There is a piece that I cannot figure out where to stick. It was on the sheet with the screen, immediately below it. The part of the device that corresponds to this location does not have enough surface area to be covered by a piece this shape. It seems that the piece will cover part of the buttons (on hook/off hook) as well, if applied.
Thanks!
You have the same problem that I faced! I was sent a set for HERM100/HERM300 (Cingular, i-Mate, O2, Orange, Dopod 838, T-Mobile), and not for HERM200 (TyTN, Vodafone, Dopod 9000, Softbank). They are differ by buttons layout (see Wiki).
Unfortunately, ShieldZone service is awful and does not reply to my mails.
ooh. that's not good. I think i'm going to fight it w. my CC then. How long ago did you email them?
A week ago already. I can't call them because it is hard for me to understand English by phone.
Hi, has anyone removed their screen shield yet?, mine had a line in it, but I kept it on because I needed some type of screen protection, and didn't have another brand handy at the time, I'm concerned about screen damage upon removal cause this stuff sticks fairly well, and left behind residue, I had a full kit, and just peeled most of it off because it was trash, but I left the battery cover, and screen shields on.
Shieldzone is awful. I bought a screen protector back when the Cingular 8125 came out. It was hard to put on and it had small dots all over the screen which I found very annoying. So I call them up and they told me to send it back. I shipped it back via USPS First Class with delivery confirmation. According to USPS it got to the destination but Shieldzone claimed they never received it. They never response to my emails and when I call them up they hang up on me.
Well, now I can say they are not awful, probably just stupid...
Having still nothing back from them via e-mail, I just have received a new shield set from them! The funny thing is that, although it is marked "HTC TyTN" (just like the first one), it is the same cut for HERM100, not for HERM200 once again!
So, there is a good guy there who had read my complain and decided to send me a replacement, but there is no a person smart enough to check whether they make them all similar (=wrong) or not.
Also looks like most of their people are unable to read. They couldn't read my mail describing their fault, but also they couldn't read internal instructions. On a paper inside the envelope it was a printed instruction to send this order via UPS. The instruction was even painted over by a green marker. But the person who actually was sending it had sent it via USPS, just like the original order...
OK, now I have enough pieces to cut the full shield from. But I have no an intention neither to write them once again, nor to deal with them in the future. I don't like gambling.
To add some fairness...
The replacement order is dated the same day that I e-mailed them. That's fast reaction! If they were thinking before doing it would be great! I'd be satisfied by immediate appologies and a change on their web site (if they just can't make it for TyTN actually), but they prefer to waste their money and loose reputation instead...
I guess I got lucky. Mine said just HTC TyTN and it was correct for the Cingular 8525,
I will say it took me and my wife about an hour to figure out how to put it on though... 7 years of college went to waste it looks like
A lot of people do not like the screen, but I love it. I have a slightly jittery hand and the "stick" helps keep me from selcting the wrong thing.
Granted because I have the Cingular 8525 there are some places that are not covered (because the HTC TyTn has the video conference button and eye.) But all and all I feel much better protected because of it.
Good luck...

Screen fading to white ongoing issue- MONEY AHEAD!

Hi all,
I need help,suggestions,anything with an issue I've had for a while. Since the time I started loading WM6 the screen has been randomly fading to white. I have LSVW latest rom 22/4 SE and 1.40.10 radio and 1.40oli although it doesn't matter what rom you load. I tried going back to WM5 and its better but now still fades to white as well.
on advise from oli and legolas I purchased a new battery but still have the same issue.
I have dropped my phone once which resulted in a crack to the right of the DEL/CR keys so could it be a HW issue and if you think so is it one I could open up the phone and fix?
Any and all help appreciated
IN FACT IF SOMEONE CAN RESOLVE THE ISSUE I WILL DONATE SOME CASH TO THEM!
test
Im updating to
LVSW 4-23 Full, Radio 1.40.30.00, SPL 2.10.Oli, IPL 1.04
seeing if any difference comes out.
This is not the first time this issue has been reported:
http://forum.xda-developers.com/archive/index.php/t-301003.html
The conclusion is that it's hardware related. It may be as simple as one of the internal ribbon connectors having a less than firm connection. It may be brought on my anything from physical movement or pressure to internal pressure if the device gats warm. However, it is possible that there is a failing component. IMHO, a case of take it for replacement/repair or first check connectors if your brave and not worried about a warranty.
Mike
mikechannon said:
This is not the first time this issue has been reported:
http://forum.xda-developers.com/archive/index.php/t-301003.html
The conclusion is that it's hardware related. It may be as simple as one of the internal ribbon connectors having a less than firm connection. It may be brought on my anything from physical movement or pressure to internal pressure if the device gats warm. However, it is possible that there is a failing component. IMHO, a case of take it for replacement/repair or first check connectors if your brave and not worried about a warranty.
Mike
Click to expand...
Click to collapse
HHmmm interesting thread .. the only issue i have out of that is the fade to white one.
Maybe Hardware .. i got the phone off ebay and now it has a crack in it .. so i dare say it isnt under warranty any more. (even though its a max of 6 months old).
It may also be software. I experienced the WSOD on my JASJAM when playing with the GPS-related DLL's. Once this problem appeared when switching on the camera. The screen would turn white and soft reset would not fix this, only power off/on would sort it out. Seems that the drivers do not reset (some of) the hardware to a known state on boot.
Had EXACTLY the same problem. Hoped it would be a software problem. Hard-reset a few times to no avail. Upgraded to a couple of the WM6 ROMs. No change. I did notice that when it was cool it tended not to happen, but after being on the phone a couple minutes or using the PDA for a while, it would do it AGAIN.
One weird thing I noticed was that if I did a Soft-reset and held down the Left Soft-key, I could "force" it to fade to white on start-up! VERY WEIRD.
I finally bit the bullet, and sent it back to Telstra to get it sorted. Didn't want to void warranty myself.
It has been just over 2 weeks since I sent it off, and They have sent this reply...
-------
-------
Hi
This phone is currently waiting on a part which was ordered yesterday. Some parts have already been issued but needs further repair.
Regards
Nadine
--------------------------------------------------------------------------------
From: LJ Boyd [mailto:[email protected]]
Sent: Friday, 20 April 2007 2:18 PM
To: ! TMS Customer Service
Subject: RE: Imate JASJAM Problem
Hello, I am emailing about an I-Mate JASJAM phone I sent for repairs early last week (tel # xxx ).
Can you please update me as to status of this repair, as the Telstra shop did not provide me with a second phone while I await return/repair/replacement of the phone.
Thanks,
-------
-------
So, I guess it IS a hardware problem. But then again, that kind of reply, sounds a bit "dodgy" as it doesn't seem to "technical" does it?
Hope this helps.
jyetara said:
So, I guess it IS a hardware problem. But then again, that kind of reply, sounds a bit "dodgy" as it doesn't seem to "technical" does it?
Hope this helps.
Click to expand...
Click to collapse
Their reply was not very technical - does not surprise me however. The people who repair these devices are usually faced with some component/connection/screen or a m/board that needs replaced. They often fail to take account of something as basic as the case pressing on the screen or other components - particularly when device is warm. So they replace the component they think is faulty and then discover the problem is still there. With this issue in particular I think that there are no faulty components just the case is a fraction of a millimetre too tight for the internal components and hence swapping out parts can have no effect. With this fault I advise people to go for a replacement not a repair if possible.
NB: This issue should not be confused with white screen that may appear after installing particular software or when an application crashes, or when the flashing of a new ROM goes wrong! The hardware issue arises most commonly when the device gets warm or put another way goes white after maybe 10 minutes of use and will continue to go white even after hard reset.
Mike
I have this same problem! =(
My phone screen recently (4-5 days ago) started to go white. I never saw this happen with my own eyes but when i picked up my phone and its sleeping i push the power button to get to an all white screen. I can hear noises when i touch the screen but no image other than white. I can solve this by removing the battery and putting it back in, then my scren works fine....its not verry often just like 1-3 times a day.
I want to try a hard reset but have a question first: My phone is unlocked by the ebay guy i got it from, will a hard reset lock my phone back to Cingular?
Next i want to try upgrading my ROM and Radio and anything else...im looking in the wiki for instructions on how to do this. Any help? What else shouls i upgrade?
Ive only had my Hermes for around 2 months so im new to much of this.
THanks!
I recently purchased a Used Imate Jasjam (Ex Telstra Australia) with this issue.
I pulled the unit apart, and reseated and pressed the Power and LCD Display Data Cables... attempting to ensure they were firmly fastened.
I then upgraded to LVSW's Latest WM6 Release.
I have had the Phone go to White once in that timeframe since. I brought it back by pressing the power button of, then one again.
I don't feel that it's really a "100%" Faulty Part... Because it works fine othertimes. It almost seems as if connections or a Data Cable has an Issue.
I'm intending tonight and using the Phone over the weekend to see if the issue continues to occur.
BAD NEWS!!
Well, got my phone back after a bit over 3 weeks I think? I kept ringing the repair center and emailing. Finally they said it was ready, and was sent back to the shop I bought it from. Rang the shop "no it's not here yet, we will ring you"... now the repair centre to the shop is a 20 min drive... on the 3rd, I rang again at 1pm and "no it's not here yet, we will ring you when it arrives." At this point I was really getting p*ed off. So I went to the shop, and demanded, and guess what was AT the Shop?!?!?!
Anyway, after 1 friggin day, I have lost the Red & Green phone buttons! As of tonight the whole bottom section no longer work, and the screen has gone white again.
The repair report listed 3 things replaced...one was a "bezel" another was a "poly" something. I will get the report a list the replaced bits if anyone likes, but their descriptions are kind of strange if ya ask me.
Anyway, I have to send the phone back for repairs again, which could take another 3 weeks +, which I think is completely PATHETIC OF TELSTRA, especially for the fact they dont give the same phone or even similar to "loan" while I wait for my defective $1300 phone to get "repaired"... (more like 'fiddled with' & "yeah, she'll be right mate"...
GRRRRR!!!!
My girlfriends phone was having the same problem. Try popping out your SD card and putting the phone into/out of sleep and see if that brings back a visible screen. Thats how we determined her situation was a hardware problem and not a problem with the rom.
jyetara said:
Well, got my phone back after a bit over 3 weeks I think? I kept ringing the repair center and emailing. Finally they said it was ready, and was sent back to the shop I bought it from. Rang the shop "no it's not here yet, we will ring you"... now the repair centre to the shop is a 20 min drive... on the 3rd, I rang again at 1pm and "no it's not here yet, we will ring you when it arrives." At this point I was really getting p*ed off. So I went to the shop, and demanded, and guess what was AT the Shop?!?!?!
Anyway, after 1 friggin day, I have lost the Red & Green phone buttons! As of tonight the whole bottom section no longer work, and the screen has gone white again.
The repair report listed 3 things replaced...one was a "bezel" another was a "poly" something. I will get the report a list the replaced bits if anyone likes, but their descriptions are kind of strange if ya ask me.
Anyway, I have to send the phone back for repairs again, which could take another 3 weeks +, which I think is completely PATHETIC OF TELSTRA, especially for the fact they dont give the same phone or even similar to "loan" while I wait for my defective $1300 phone to get "repaired"... (more like 'fiddled with' & "yeah, she'll be right mate"...
GRRRRR!!!!
Click to expand...
Click to collapse
Yes, sadly this is kind of predictable as I said in an earlier post in this thread:
http://forum.xda-developers.com/showpost.php?p=1233420&postcount=7
This is why, as I said, get a replacement not a repair if possible. My view is that the individual components are fine but connectors come loose or the heat generated causes pressure to be put on the screen etc So it's a problem with some cases and how the innards in some cases get squeezed. So off course changing the top poly board, connectors, bezel gasket, may by pot luck make a difference but is just as likely to make no difference at all.
Mike
Status Report:
After having my phone playing Video's Through the Night (My Way of a "Stress Test" to Generate Heat) I woke up the find the screen to be "almost completely" White.
Usually its gone completely, however in this instance I was able to see the icons through the whitewash.
I put the phone into sleep and back out and the Display is fine again.
Being that these phones are much easier to pull apart and put back together than my old JasJar I might to do some further experimentation.
I think the issue will have something to do with either one of the following
- Heat
- Pressure on the LCD from Parts Around it
- Faulty Ribbon or Power Leads to the LCD
My suggestions
- In the Case of Heat... I'll run the Same Test, with the Phone Directly in front of a small airconditioning unit I have.
- In the Case of Pressure, I'm going to look and see if I can place some extra Insulation Tape or Similar on the Phone to relieve this
- I wish I could find somewhere to buy the Replacement Ribbon Cables but I don't know where I can get them in Australia... any ideas?
VolarisPtyLtd said:
Status Report:
After having my phone playing Video's Through the Night (My Way of a "Stress Test" to Generate Heat) I woke up the find the screen to be "almost completely" White.
Usually its gone completely, however in this instance I was able to see the icons through the whitewash.
I put the phone into sleep and back out and the Display is fine again.
Being that these phones are much easier to pull apart and put back together than my old JasJar I might to do some further experimentation.
I think the issue will have something to do with either one of the following
- Heat
- Pressure on the LCD from Parts Around it
- Faulty Ribbon or Power Leads to the LCD
My suggestions
- In the Case of Heat... I'll run the Same Test, with the Phone Directly in front of a small airconditioning unit I have.
- In the Case of Pressure, I'm going to look and see if I can place some extra Insulation Tape or Similar on the Phone to relieve this
- I wish I could find somewhere to buy the Replacement Ribbon Cables but I don't know where I can get them in Australia... any ideas?
Click to expand...
Click to collapse
We wait to see. Mind you one guy on these boards found he could get half an hour from his device if he put it in the freezer for a while - so I'm not sure that air-con will be strong enough!!!
Mike
Well Results.....
After pulling apart the unit and reconnected, I think I found my cause to simply be excess pressure.
I've removed the "Black Plastic" Micro SD Card from its Blanking Plate.
Since I've done this... not one White Screen Whatsoever.
I don't use an SD Card, so the issue is resolved for me, however it is very interesting.
Could be Pressure or Heat (Small Hole Might Increase Airflow/Allow for Greater Dissapation or something)
Hi folks,
i've also small experience with this "white screen" issue and just wanted to inform you about it.
I got the device from my former boss who did already complain about this "white screen" issue on his O² XDA trion with original ROM. (honestly i did not really believe him due to my experience with couple of other devices so after i got the device i was just wondering - ok back to the facts).
I installed on Friday the Windows Mobile VI Pro - BLACK 2.5 Release and until today it was running (as far as i remember expect one time) nearly perfect w/o white screens. About 45min ago, i flashed the device with BLACK 3.0 Release and got until now about 5-10 times a white screen.
I assume this is not a hardware ONLY issue but indeed very strange.
I'll go back to 2.5 and will look forward if i get again the white screen or it'll be ok.
Cheers so far
FaCeOff said:
Hi folks,
i've also small experience with this "white screen" issue and just wanted to inform you about it.
I got the device from my former boss who did already complain about this "white screen" issue on his O² XDA trion with original ROM. (honestly i did not really believe him due to my experience with couple of other devices so after i got the device i was just wondering - ok back to the facts).
I installed on Friday the Windows Mobile VI Pro - BLACK 2.5 Release and until today it was running (as far as i remember expect one time) nearly perfect w/o white screens. About 45min ago, i flashed the device with BLACK 3.0 Release and got until now about 5-10 times a white screen.
I assume this is not a hardware ONLY issue but indeed very strange.
I'll go back to 2.5 and will look forward if i get again the white screen or it'll be ok.
Cheers so far
Click to expand...
Click to collapse
You are right to ask the question "is it hardware or software".
1
We know a white screens can arise if folk duff up flashing a new ROM.
2
We know there is a hardware caused white screen that comes and goes often when device gets warm.
3
But there maybe white screens caused by some kinds of crashing software or a buggy ROM etc
Crucially in terms of finding a cure will be distiguishing between these.
2 for most people is easy - take it back and get a replacement.
1 is a matter for the ROM upgrading and fixing boards
3 is a case of trying different ROMs testing 3 party software by selective installation until the problem starts or stops.
In your case I am worried that this is a number 2 device as it did sometimes get the problem before you flashed the ROM and now it's worse. It may only be worse because this particular ROM is generating more heat and consequently more white screens. (see explanations elsewhere).
I suppose if it's an occasional problem you might live with it but otherwise it's replacement at best and repair as a rather dodgy alternative.
Mike
Hey Mike,
well, before flashing the device with a custom ROM, in my opinion it was really difficult to use it.
By flashing it with V 2.5, it was very good usable and with V 3.0 it returned to become more unusable. Nevertheless, i upgraded 10min ago with HARD-SPL-V7 and it's running fine now (i've been wating with downgrading to V 2.5. If it returns to become unstable, i will downgrade to V 2.5 again.
I'll keep you informed.
yes for this particular "white screen" issue it will be useful to hear how things go - thanks
Mike
White screen - in my case definitely a hardware issue
Hi folks,
i was testing and playing around with my Hermes and today i found the problem (very funny because now i can't reproduce it anymore but just read ahead).
Today i was playing around and after pressing by accident on the case of the Hermes, the screen appeared disappeared and changed into white.
Please download the video i recorded from the attached link - you'll see that it was able to reproduce it by tapping on the case:
http://asuka.descipe.de/dphome/test/HTC_Hermes_White_Screen_issue.mp4
Please use VLC or MPC (additional codecs required) to watch the movie.
Honestly i'm not sure if this can be reproduced by anyone but this makes the whole situation much more clear.
Any feedback is welcome.
Cheers

What problems to look for when buying a 2nd hand hermes?

I think this information might be useful for lots of people.
The question is: What problems should we look for when wanting to buy a second hand hermes, and how to look for them?
Everyone who's had problems with herms or knows about them should give an oppinion.thanks
Watch out for:
High frequent tone, ONLY when the display is on. Very annoying.
My phone has been to the shop for 3 times. Now I have got a new phone!
But I miss my HTC......
i had that one too, on the day i bought the 2nd hand tytn. changed the radio and rom and it went away. then the battery started heating, but i don't know if it heated before too
1). turn device on if you can.
2) sceen alignment and whitescreen - some people have the whitescreen problem, to see if it could be in yours(one type anyway) run your finger down to the bottom right at the side lcd screen (not on the screen, the casing) til you are about 2/3 of the way down from the top. lightly increase pressure and see if it starts going white. Please note this is a specific type of whitescreen which can be fixed BUT will have the warranty voided to do so. Try running a screen alignment (ask if FTouch flo is on the phone & active as this will stop this working and require a soft reset to fix)
2). test the buttons usually the bottom buttons ie. hotkeys, answer/hangup. but dont forget to check out the slideout keyboard too.
3). check to see if the battery gets hot or if there are any "hot spots" on the case. this indicates problems too. there may be a short somewhere on the hermes that is draining power REALLY quickly or may be affecting if power gets to where its needed.
4). soft reset and check if "no GSM" flashes up in the loading stage as this shows its a brick with a corrupted radio rom. this may be fixable but for me personally it would be bought only for parts (and would have to be cheap).
This is what I'd do as it is fairly quick BUT ths works only if you can see the device before you buy it otherwise you may be in for a nasty surprise.
Hope this helps...
hostedrage said:
The question is: What problems should we look for when wanting to buy a second hand hermes, and how to look for them?
Click to expand...
Click to collapse
While it's not exactly a problem, it could be a warning that problems may happen in the future.
Check the stickers under the battery, make sure the VOID sticker is intact and the (at least mine had one) reflective sticker is also intact.
Check the model and IMEI listed on the sticker, then compare it to the model and IMEI listed under the Identity tab in Device Information (Start -> Settings -> System -> Identity tab). This could give away someone trying to sell a HERM100 model as a new HERM200 (and asking a higher price), or a phone that may have been dropped and damaged. Also check the call duration tab if it's being sold as 'low use' (true, this can be cleared, but it's not exactly a couple of taps to do it).
At the very least, this could save the buyer some dosh and expose the seller as the potentially slimy person they are.
White screen mda vario 2
Hi,
I have purchased a mda vario 2, last november, with only 3 months waranty, now I`m having problems.
I have had my screen going white, some times if I go into landscape mode or turn the light on and off by means of pressing the power buton quickly the screen comes back, then the screen sometimes goes all blurry.
Now the phone wont come back on at all, all I get is this white screen, the screen lights up but just a white screen, nothing else.
So I bought a new screen from E-Bay and I connected it up to my phone but I get the same, the screen lights up, same old white screen.
Nothing else, If anyone knows what this problem is I would be very grateful.
It was a shop I brought the screen from off of E-Bay, I asked prior to purchasing this screen if it would be compatible with my phone and they told me that it was.
Many Thanks for any help, ideas what this could be.
Roy2008,
Not nice of you to hijack someone else's thread.
Anyway, read the following thread for information: http://forum.xda-developers.com/showthread.php?t=321163
li-ion have a limited number of hours before it dies i would check batt time of cause thats kinda problematic to test
I appologize if I hijacked someone else`s thread.
As I am new to this site I thought that you just use it like you do in a chat room.
I guess I was wrong, I`ll try to figure out how you use this site without annoying anyone.
My Appologies.
Anyways, Thankyou for your help, and for the hijacking part.
thinking of buying a hermes
I've been reading through out the forums because I am seriously thinking of buying this phone, a second-hand because I can't afford a brand new one. I'm a bit worried about the Whitescreen and D-pad failures thread, it seems it's the usual or maybe common problem of this model. So I have some questions before I do get this model.
-How would I know if the phone has been opened for repairs?
because I read here that you need to open the phone to fix the whitescreen prob.
-Do I look for one that has FTouch flo to check the screen alignment?
is there any other way to do this just in case the phone doesn't have one installed.
-How long does the battery last if you only use it for texting, wifi and making short calls? Also about the battery heating up, does it mean while it's idle? Is it sometimes normal for batteries to heat/warm up?
-ultramag69
sceen alignment and whitescreen - some people have the whitescreen problem, to see if it could be in yours(one type anyway) run your finger down to the bottom right at the side lcd screen (not on the screen, the casing) til you are about 2/3 of the way down from the top. lightly increase pressure and see if it starts going white. Please note this is a specific type of whitescreen which can be fixed BUT will have the warranty voided to do so
Are there other more ways to check if symptoms of whitescreen is present? I'd really like to be thorough because I'm pretty sure the ones that I can afford would not have any warranty anymore.
The ff. are the things I think I should do to make sure the phone is in good condition:
Make a call
Send SMS
Try wifi
Use the camera
Check all keys/buttons on the front, sides and dpad if all working
Bluetooth
Try a memory card
Pls. advice me if I've forgotten anything else.
I'm actually choosing between Hermes and HTC Elf, I'm leaning more to the Hermes because of the Dpad and it's slightly cheaper than the Elf.
Thanks in advance!
Also check the external speaker, I have four that I tweak, and two had loose speaker connections(made a good deal for me). It's an easy fix, I got the tool at radio shack. BTW these units are out of warranty.
Ok I'll add that.
Anything else?
Essentially a good indication of a possible whitescreen issue is the buttons on the front not working.
To check to see if its been opened look under battery as jdc said, theres a small white sticker over a screw on the right hand side thats says Void if removed, If can see a screw under the flash LED, then its been opened.
Cheers...

Help me get an antique xda going

Hello, I will start by saying despite my aged condition i have only recently (in the last week) been seduced to the ownership of any sort of mobile phone. I have one that works fine. But in my investigations a friend offered and gave me a XDA exec (O2) mainly to stop me moaning about the silly way text messages are entered with out a Qwerty keyboard. Unfortunately the phone seem to be dead. Or at least in a coma (as it has some life signs).
The symptoms are, White screen, not much else, odd times my eight year old got the keyboard lights on and thats about it, plain white screen. I have investigated the net for answers and tried. Reset (power, back light and reset), taking out battery and replacing, taking out the battery over night, i investigated 02's web site which i found of very little help, the user manual there etc presupposes some sort of information on the screen ! I seized on the idea that a Rom Upgrade might help but all links to that i have found are dead.
I installed Activcync to my PC and the phone syncs up allowing me to see that there is indeed things on it the windows files etc. Which gave me hope that it isn't totally dead.
So any suggestions? can i do anything with this impressive looking paperweight?
Hi,
From your description I would say you have a hardware fault regarding your screen.
Either the cable is broken, not correctly connected or the LCD itself has a defect.
What let's me conclude that is:
- you say you will get a white screen: this means the backlight is working
- you say ActiveSync will recognize the phone and you can browse its contents: this means that the device is working (except for the screen) and that it is not like stuck in the bootloader, or so
- you say your daughter managed to get the keyboard lights on: this means they are working... this, by the way, only happens when the device is in the dark and thats probably why you did not manage to do it yourself
From now, your options are:
- sell the device as broken and get up to 100 Euro on eBay for it
- buy a working Universal at eBay, at prices starting at 140 Euro (better condition will cost more)
or
- get the PDF that explains how to disassemble the device
- check if all cables are properly connected
- check if there is something you can (and know howto) repair
and eventualy
- buy a new display, which will cost 100 Euro or more
So to tell the truth, the easiest option is to actually sell the phone as broken and get a second hand one, which is not broken...
Or get a second hand one (not broken) and keep yours for spare parts.
Cheers,
vma
ah thank you for the step by step reasoning there, i have to agree...
I don't want to sell it, it was given to me and if i cant get it going i'd rather pass it on in the same way.
I will look for the pdf and see if i can confidently have a look inside... many thanks.
A small investigation inside reveals no obviously loose cabled etc.. Oh well!
again many thanks.
I've passed it on to someone who is more electronically knowledgeable than me, i hope he can get it going and use it...

Raplacement for I/O button on top

Once upon a time when I woke up with a bad mood, I threw my phone away to stop the alarm.. Since that moment my I/O button which is on top of the phone (the one you switch the LCD's blacklight on and off) is hard to push.
The 'clicking-system' is (I think) dented in, and from the surface it actually looks like that too. It still works though, but you have to press really hard.
I asked at the local phone shop what my invoice would look like if I have it repaired by them and I found out it would be better to do it myself.
The problem is that although all the parts which are available on internet, this button is really hard to get. I can;t even find it on eBay (maybe I just search the wrong way).
Does anyone know where to get this, and if it hard to solder it (if needed)?
I am located in The Netherlands, so I prefer something that SHIPS to NL.
I found this (https://www.gsm4world.us/htc-touch-...lex-cable-lcd-key-ear-repair-d-02961_405.html) but I don't know if it will do the job.
Thank in advance guys!
Does anyone know?
gsm4world.us has almost full line of parts for the fuze/tp
Sorry I can't be of more use, but some searching on eBay will show that you can get the same part as on GSM4World a bit cheaper:
http://cgi.ebay.co.uk/HTC-TOUCH-PRO...Accessories?hash=item1c0ce8e08a#ht_2173wt_939
Edit: Actually, I'm not convinced that the part you suggested is the one you need. I think you should hold off buying anything until someone can tell you for certain which is best.
Power button
ewaldvk said:
Once upon a time when I woke up with a bad mood, I threw my phone away to stop the alarm.. Since that moment my I/O button which is on top of the phone (the one you switch the LCD's blacklight on and off) is hard to push.
The 'clicking-system' is (I think) dented in, and from the surface it actually looks like that too. It still works though, but you have to press really hard.
I asked at the local phone shop what my invoice would look like if I have it repaired by them and I found out it would be better to do it myself.
The problem is that although all the parts which are available on internet, this button is really hard to get. I can;t even find it on eBay (maybe I just search the wrong way).
Does anyone know where to get this, and if it hard to solder it (if needed)?
I am located in The Netherlands, so I prefer something that SHIPS to NL.
I found this (https://www.gsm4world.us/htc-touch-...lex-cable-lcd-key-ear-repair-d-02961_405.html) but I don't know if it will do the job.
Thank in advance guys!
Click to expand...
Click to collapse
Hi, Recently my Touch pro's motherboard gone dead.
Like yours HTC service center gave me estimate equal of new device so i listed parts to help others.
If your device is still facing the same problem please PM me with problem & picture, it will help us to decide which part you actually need.
The link posted by you is whole switching system, but i believe you just need plastic part of power button

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