Related
I have a near-mint Sprint PPC6700 with a blacklisted ESN, so I'm trying to find a phone that got dropped out of the car window, got stepped on, fell into the pool, or otherwise met with a nasty fate.
It's got to have a clean ESN, on the Sprint network.
Does anyone have one that matches this description?
THANKS!
I have a bricked vzw 6700 if that will work for you. I have been having nothing but trouble trying to unbrick it. (It crashed in my pocket and now for some reason has nothing but bootloader mode. And it wont auto-sync.
My 6700 finally died. Clean ESN all the way and waiting on my Touch Pro to get here. I'll PM you my email. Oh and it is a Sprint.
Dead Apache with clean ESN
I to am looking for an apache with a clean ESN. My father in law gave me the phone, and he was the orignal owner of it. But for some reason it was black listed. I would love to get service on this thing. and it has be wonderful as a pda otherwise. Thanks for any help
did u try ebay?
Dead Apache with clean ESN
it is my understanding that with ebay. You are takeing a gamble with ebay as well. You can't be 100% sure that it is a clean esn
Just wanted to let anybody know that bought one the Google I/O Evos and if it got messed up with the update. Sprint will not replace it if anything goes wrong with it. My wife has been on the phone with Sprint and HTC since 9 this morning and it's now 1:30 in the afternoon. She's still on the phone with Sprint and still being told it's nothing they can do. She even bought the $7 Total Protection Insurance and Sprint is now saying that because the phone wasn't purchased through Sprint, the insurance is invalid. Which means that she been paying this extra $7 for nothing.
wtf...
Well for one Sprint doesnt handle insurance claims to begin with, Asurion does....
I bought my phone at Best Buy, and added the Total Protection service to my phone through Sprint once I got home...I am wondering if that would be the same situation?
it should not. i purchased my EVO and my hero AND my TP2 at best buy. have had to replace the hero once and tp2 4 times and had zero issues with claims (yes i use sprints TEP)
what the op is going thru is different...
Agfadoc said:
I bought my phone at Best Buy, and added the Total Protection service to my phone through Sprint once I got home...I am wondering if that would be the same situation?
Click to expand...
Click to collapse
brownhornet said:
Well for one Sprint doesnt handle insurance claims to begin with, Asurion does....
Click to expand...
Click to collapse
If Asurion handles the insurance claims, try filing a claim through them.
Whew.. Thanks..
plmiller0905 said:
Just wanted to let anybody know that bought one the Google I/O Evos and if it got messed up with the update. Sprint will not replace it if anything goes wrong with it. My wife has been on the phone with Sprint and HTC since 9 this morning and it's now 1:30 in the afternoon. She's still on the phone with Sprint and still being told it's nothing they can do. She even bought the $7 Total Protection Insurance and Sprint is now saying that because the phone wasn't purchased through Sprint, the insurance is invalid. Which means that she been paying this extra $7 for nothing.
wtf...
Click to expand...
Click to collapse
Is your wife talking to just a tier 1 customer rep? Try sending an email to [email protected]. You can also try calling Lauryn L. (757.223.3593). She's from Sprint corporate if I'm not mistaken and she's helped me a lot.
joackie27 said:
If Asurion handles the insurance claims, try filing a claim through them.
Click to expand...
Click to collapse
Yeah...that's what we were going to try next but then the Sprint rep said that the Evo wouldn't be covered by Asurion either because the phone wasn't bought from "Sprint" directly.
joackie27 said:
Is your wife talking to just a tier 1 customer rep? Try sending an email to [email protected]. You can also try calling Lauryn L. (757.223.3593). She's from Sprint corporate if I'm not mistaken and she's helped me a lot.
Click to expand...
Click to collapse
Thanks I will try and contact them
plmiller0905 said:
Yeah...that's what we were going to try next but then the Sprint rep said that the Evo wouldn't be covered by Asurion either because the phone wasn't bought from "Sprint" directly.
Click to expand...
Click to collapse
How about HTC what did they say about the warranty? If Sprint can't replace Google I/O Evos then the manufacturer warranty (HTC) should still apply.
Are you guys going into a Sprint Repair Center? I've purchased phones off of Ebay and repair centers have taken care of it when I've had the TEP on it. If you're calling in they're not going to help you. A repair center will. The phone people probably think you're tying to just get a swap.
joackie27 said:
How about HTC what did they say about the warranty? If Sprint can't replace Google I/O Evos then the manufacturer warranty (HTC) should still apply.
Click to expand...
Click to collapse
Contacted HTc, they said that because it's a software update issue, the fault falls on the Service Provider. They said that because the phone is so new they don't even have the parts in to even attempt to fix it, the don't do any replacements whatsoever...just repairs. So they had us call Sprint back and tell them all that. And again Sprint said well there's nothing we can do
donatom3 said:
Are you guys going into a Sprint Repair Center? I've purchased phones off of Ebay and repair centers have taken care of it when I've had the TEP on it. If you're calling in they're not going to help you. A repair center will. The phone people probably think you're tying to just get a swap.
Click to expand...
Click to collapse
Yeah we just called in so far. So what you're saying is that we take the phone in, they could probably fix it or offer a replacement because we have the TEP on it...granted they'll probably offer the replacement if they have any in stock.
Man some ofyou havent figured out by now that these reps are clueless? I've bought and replaced several sprint phones through asurion that I did NOT buy from sprint with no problems. Go to asurions site and file a claim. Simple.
plmiller0905 said:
Just wanted to let anybody know that bought one the Google I/O Evos and if it got messed up with the update. Sprint will not replace it if anything goes wrong with it. My wife has been on the phone with Sprint and HTC since 9 this morning and it's now 1:30 in the afternoon. She's still on the phone with Sprint and still being told it's nothing they can do. She even bought the $7 Total Protection Insurance and Sprint is now saying that because the phone wasn't purchased through Sprint, the insurance is invalid. Which means that she been paying this extra $7 for nothing.
wtf...
Click to expand...
Click to collapse
I call BS on Sprint's part!!! First does your EVO have Sprint's logo on the front, Second is you EVO's ESN or IMEI is Sprint's database? If you answered yes then it's covered if you have the Total Protection!!! Sprint has always gone on with this BS about why they dont allow non-sprint phones on their network. Don't quote me but "We only allow Sprint phones on our network because we know that they has been tested and can SUPPORT them." You or your wife can call back or go to a Corp Sprint Store after the 4th of July, reason being is that is after 30 days of the Official release of the EVO. The key is don't tell them its a google i/o phone but you have an issue and you would like for it to be resolved because you have the Total Protection! After the 30 days, its no longer a retailer's issue but a provider's issue(Sprint can be both is some cases). If need be CRY as loud as you need to, also apply to while being in the Sprint store too. Of course be polite and professional first.
just go to a repiar center tell them you got the phone from sprint and they will fix it.
nunyabiziz said:
I call BS on Sprint's part!!! First does your EVO have Sprint's logo on the front, Second is you EVO's ESN or IMEI is Sprint's database? If you answered yes then it's covered if you have the Total Protection!!! Sprint has always gone on with this BS about why they dont allow non-sprint phones on their network. Don't quote me but "We only allow Sprint phones on our network because we know that they has been tested and can SUPPORT them." You or your wife can call back or go to a Corp Sprint Store after the 4th of July, reason being is that is after 30 days of the Official release of the EVO. The key is don't tell them its a google i/o phone but you have an issue and you would like for it to be resolved because you have the Total Protection! After the 30 days, its no longer a retailer's issue but a provider's issue(Sprint can be both is some cases). If need be CRY as loud as you need to, also apply to while being in the Sprint store too. Of course be polite and professional first.
Click to expand...
Click to collapse
But the first thing they asked us us, "Where did you get your evo from?" If you say you got it from a Sprint Store then their gonna say "Wedon't havea record of it." then that's when they say you have to take it back to place you got it from, we can't do anything for you.
You stole Boo Boo's Name said:
just go to a repiar center tell them you got the phone from sprint and they will fix it.
Click to expand...
Click to collapse
Sprint has away of verifying if the phone actually came from Sprint. That was the first thing my wife told them was that she got it from Sprint. (thinking that Sprint gave the phones out instead of Google) But then the Rep said we have no record of that phone being purchased through Sprint.
Pure BS, seriously.
wasnt the phone free ? for attending the google event ?
So I found a person on Craigslist who had a Droid 2 for sale, good deal. So I met up with him, checked out the phone, everything looked good. I called Verizon before making the exchange for the phone and verified the ESN was clear. I get home and try to activate the phone and can't. I called Verizon back and this time I'm being told the phone is still allocated to an account but not active, probably someone who didn't pay a bill would be my guess. It's still early and I haven't tried contacting the person I purchased it from, but providing that falls through what are my options? Or are there any?
I've had verizon for almost 12 years now, can't say I've had the best experience but this just takes the prize. First guy says yes, second person says no, I'm probably out money. ><
Be careful. It could either be stolen or his and he could be filing a claim that the phone was stolen so document everything from the transaction to ensure you don't end up in the wrong. I'm not sure if anything can be done if you have a linked but not active ESN.
Sent from my DROID2 using XDA App
newk8600 said:
Be careful. It could either be stolen or his and he could be filing a claim that the phone was stolen so document everything from the transaction to ensure you don't end up in the wrong. I'm not sure if anything can be done if you have a linked but not active ESN.
Sent from my DROID2 using XDA App
Click to expand...
Click to collapse
Yea I kinda figure that I'm out some cash and got a nifty paperweight now. I'm calling VZW to raise hell since one person told me it was clean, and the other told me the truth about it. Nothing will probably come of it, but at least I get to ***** at them for it. I did manage to get the guy I bought it from to tell me earlier today that it was on his wifes account and that she needed the money from getting rid of the phone to buy another and have it activated. Of course he hasn't returned any of my follow up calls asking when this is going to happen. Unfortunately this isn't someone I know, but do feel like giving him the ass beating of his lifetime.
Oh well, I should have tried to activate it myself on the spot so I guess you live you learn.
By the way, I've got this new thing called an Android Paperweight that runs OS 2.2 if you're interested in buying it let me know (j/k)
StirCwazy said:
Yea I kinda figure that I'm out some cash and got a nifty paperweight now. I'm calling VZW to raise hell since one person told me it was clean, and the other told me the truth about it. Nothing will probably come of it, but at least I get to ***** at them for it. I did manage to get the guy I bought it from to tell me earlier today that it was on his wifes account and that she needed the money from getting rid of the phone to buy another and have it activated. Of course he hasn't returned any of my follow up calls asking when this is going to happen. Unfortunately this isn't someone I know, but do feel like giving him the ass beating of his lifetime.
Oh well, I should have tried to activate it myself on the spot so I guess you live you learn.
By the way, I've got this new thing called an Android Paperweight that runs OS 2.2 if you're interested in buying it let me know (j/k)
Click to expand...
Click to collapse
Honestly, if it ends up being a bad ESN and you aren't ever able to activate it you could probably sell it to a developer to recuperate some of the cost. You probably wont get it all but I'm sure you could get a nice chunk back.
kwheel596 said:
Honestly, if it ends up being a bad ESN and you aren't ever able to activate it you could probably sell it to a developer to recuperate some of the cost. You probably wont get it all but I'm sure you could get a nice chunk back.
Click to expand...
Click to collapse
I wouldn't even know where to start, but good suggestion, thanks.
I called VZW a few minutes ago to complain and found out that the person I spoke with last night didn't log anything in our account indicating a call and regarding what. The person I spoke with earlier today did. I just wish everyone knew how to do their job properly to make sure everyone in my situation ends up with the best possible results, and not out some money that could be used elsewhere.
So if life I guess
How much does it take to buy the phone..... paper weight
rdking said:
How much does it take to buy the phone..... paper weight
Click to expand...
Click to collapse
At risk of being ridiculed over what I paid for the said item I'll take offers via PM For the time being I'm still holding out on the dream it will one day soon be functional.
put it on ebay you can still get a couple hundred bucks out of a droid 2 with a bad esn
Good luck man, I hope it will be activated soon!
Sent from my DROID2 using XDA App
First things first, never buy a CL phone unless you activate it on the SPOT. Regardless if the 'account is late on payment' or whatever that doesn't mean they can blacklist the phone from activating on the network.
If it is a insurance claim phone it can never be used and you are SOL, but if it's stolen I'd call Verizon again and have them contact whoever owns that phone to call you. You seem like an intelligent person, not some kid posting on here, and having VZW for 12 years confirms that. Do the right thing and contact the owner should it be stolen. Maybe work something out?
You could always use it with a different carrier or sell it to someone who wants to use it on a different carrier..
They flash over to cricket easily, probly to sprint or u.s. cellular also
Doesnt matter what the esn says in verizons system when going somewhere else
If you complain enough they will *SOMETIMES* allow you to swap it for a replacement with a clean ESN, though not always. You could also try going into a store and telling them you got ripped off and seeing if they have a carrier return laying that they might be willing to replace your bad one with, Verizon themselves doesn't care about blacklisted ESN's once they have them, they just simply remove it from the blacklist and sell it off
Streak 7 bad ESN
May be an stupid coment, but just by curiosity: when you change the ROM for some custom ROM , the STK7 is not by default unlocked?.
Mr. Cell Phone Unlocker
If you are willing to pay $75, I stumbled across this site that will do it.
Reputable company, but I make no guarantees of their effectiveness. Never tried it either.
Might be worth a shot
http://www.mrcellphoneunlocker.com/V2/products.php?product=Verizon_ESN
Search wasn't working for me so I am going to try my luck with a new topic
My Epic broke a few weeks ago and was denied warranty service, so I suspended my phone service and I will replace my broken screen myself with one from another unit. Assuming Samsung wiped my device during their diagnostics test and my phone would require activation upon boot, will I be able to use my phone without cellular data/voice until I decide to resume my service?
I've read up that the G1s and Droids can be used unactivated by touching the screen corners and I have a link that says the Fascinate can be used with a dialer code (http://androidforums.com/fascinate-tips-tricks/171348-bypass-fascinate-activation-screen.html)
Would any of those work?
Pic of the broken sAMOLED:
http://tibwolf.smugmug.com/photos/1090857987_wGDm8-XL.jpg
Assuming I'm understanding your question right, the answer should be yes. Sprint sent me a replacement phone when mine was just SUCKING BATTERY. I "switched" the activation from one phone to the other a call to Sprint. When the service was switched, I turned the old phone back on, and it worked on wifi only (no cell or data connection). I'm assuming that signing back in to the market via my Gmail account would have worked fine, but I can't tell for absolutely certain as I didn't actually try it. SHOULD work though. If someone has a more concrete answer, that'd be great.
Why not pay the $35 at a sprint store for repair? We have to do these and evo's often.
And on topic yes market and email etc work on wifi without being activated.
Sent from my SPH-D700 using Tapatalk
You should be able to. I was using my hero as an mp3 player for a little while after I got my epic. The only problem I ran into was I couldn't sign into the android market on my hero if I was using the same gmail address on my epic
Sent from my SPH-D700 using XDA App
Sprint fixed my strewn for free. They actually gabe me a new phone at the store since they didn't have the parts. I called and made an appointment but they don't know what happened to my part
Sent from my SPH-D700 using XDA App
I don't have TEP so the Sprint store wanted nothing to do with me.
I bought a replacement shell with screen on ebay for $35 so I will repair it myself. Samsung wanted $150 to repair it and every single Samsung rep I've talked to on the phone said that their warranty never covers a broken screen under any circumstances.
Hopefully I can make sure I have a working phone before I go off to bootcamp
Thanks for the input guys
tibwolf said:
I don't have TEP so the Sprint store wanted nothing to do with me.
I bought a replacement shell with screen on ebay for $35 so I will repair it myself. Samsung wanted $150 to repair it and every single Samsung rep I've talked to on the phone said that their warranty never covers a broken screen under any circumstances.
Hopefully I can make sure I have a working phone before I go off to bootcamp
Thanks for the input guys
Click to expand...
Click to collapse
Since you already bought the screen, this isn't really necessary, but I work at Sprint and with TEP it is a free repair. Without it is $35. I promise! In another thread someone argued that this was not true, but it surely is. I'd be happy to take a pic of an eticket for someone without tep and it clearly shows the $35 charge populated for cracked/damaged screen.
I should mention I didn't purchase any insurance on the phone at all ($71.76 a month after all fees and taxes)
The manager at the Sprint store I went to, which also happens to be the only store in the area authorized for repairs, said that TEP would have been $35 out of pocket, and regular insurance would be $100. Once I said I had no insurance he pointed to a phone and said it was Samsung's problem
tibwolf said:
I should mention I didn't purchase any insurance on the phone at all ($71.76 a month after all fees and taxes)
The manager at the Sprint store I went to, which also happens to be the only store in the area authorized for repairs, said that TEP would have been $35 out of pocket, and regular insurance would be $100. Once I said I had no insurance he pointed to a phone and said it was Samsung's problem
Click to expand...
Click to collapse
If they are corporate or preferred then they are seriously misinformed. The insurance is only for lost/stolen, liquid, or device is in 3 or more pieces. All housing/screen other than that is covered for free if you have TEP or ESRP, but if you only have ERP or NOTHING, then its $35 charge with the option to add tep after the repair or replacement.
I'd complain if they are a corporate or preferred store. If that's the case they are basically saying that they didn't feel like dealing with you, or they have not been properly trained on the new policies.
tibwolf I'm in the same situation as you ... can you tell me how it went? How difficult was it to actually replace it? I couldn't find instructions on the web.
I had my Epic for over two weeks before I activated it and it worked fine as everything but a phone. There were no tricks involved at all - I even did the Google setup so I could access the market, Gmail, etc.
I got mine @ the Bestbuy mobile store. The rep there said that Android based phones have to be actived to be used and that was the reason I couldn't play with a real one before purchasing. He would let me play with a Blackberry though.
Overstew said:
I got mine @ the Bestbuy mobile store. The rep there said that Android based phones have to be actived to be used and that was the reason I couldn't play with a real one before purchasing. He would let me play with a Blackberry though.
Click to expand...
Click to collapse
For him to say "android" based phones have to be activated is false. i had my htc hero without being activated and performed a factory reset and i just walked through the setup with wifi and I could do everything on the phone except the phone. When i bought my epic 4g, It was not activated yet I turned it on and messed around with it.
I hope this helps you out!
p.s - i dunno if this matters but both phones had been previously activated but were unactivated through sprint.
Sincerely,
D3luSi0n4L
I can confirm that you can sprint does repair cracked screens for $35 ( I also smashed mine with no (none of any kind) insurance. You can also use your phone through wifi by skipping activation.
You can bring it to sprint even if you have no account with them?
Sent from my SPH-D700 using XDA App
ramsestut said:
If they are corporate or preferred then they are seriously misinformed. The insurance is only for lost/stolen, liquid, or device is in 3 or more pieces. All housing/screen other than that is covered for free if you have TEP or ESRP, but if you only have ERP or NOTHING, then its $35 charge with the option to add tep after the repair or replacement.
I'd complain if they are a corporate or preferred store. If that's the case they are basically saying that they didn't feel like dealing with you, or they have not been properly trained on the new policies.
Click to expand...
Click to collapse
^This. There was a recent policy change and this is now the policy. If it is repairable, the repair is free with insurance or $35 without. If it is non-repairable, water damaged, or stolen, then you can get a replacement under insurance and nothing without insurance.
Overstew said:
I got mine @ the Bestbuy mobile store. The rep there said that Android based phones have to be actived to be used and that was the reason I couldn't play with a real one before purchasing. He would let me play with a Blackberry though.
Click to expand...
Click to collapse
I had a Best Buy guy tell me the same thing and I had to correct him. Best Buy in my area doesnt know much about the phones they sell. I had my Epic for awhile and never had it activated, but I could use it on wifi for everything other than calls. I finally decided to acitvate it and switched back and forth for some time, flipping between my Evo and Epic. Both worked over Wifi, and still functioned without wifi, when not activated on Sprint. Same with my old Hero.
DiGi760 said:
^This. There was a recent policy change and this is now the policy. If it is repairable, the repair is free with insurance or $35 without. If it is non-repairable, water damaged, or stolen, then you can get a replacement under insurance and nothing without insurance.
Click to expand...
Click to collapse
Does this include parts? Also what kind of things can they replace? The bezel around my screen on the sides has hairline scratches that kinda bug me, I wouldn't mind paying $35 it they'd completely replace it. Please let me know asap!
Thanks!
D3luSi0n4L
Hey, I'm in need of some help. On my birthday, I lost my fascinate. I called bdubs multiple times to see if anyone turned it in and of course, no one had turned a phone in. so, I called up asurion and filed a claim. I got my replacement and had it for six days when my landlord calls my home phone.she had found my fascinate. Great news, or so I thought. I call asurion up again and explain what happened. I figured I could get it off the blacklist since I found it. Well, asurion said not only would they not remove it from the list, but that phone was now their property. they wanted me to send in my old phone. Not only that, but they won't give my ninety bucks back.
Anyways, I've decided to give the phone to my mother in law for christmas since she has an eris. I'm assuming I need to change the esn. How would I do this? I'm just going to swap it with my moto droid. I've read that this is illegal, but if I'm swapping the esn with one of my phones, then it's legal? Any clues?
Its not illegal. I've changed esn numbers all over my verizon accounts and never had a problem. You can deactivate your phone and activate another in place of it online through your verizon wireless account.
Rockin' DJ05, Minimal Icognito, being just plain Stupidfast
TheSonicEmerald said:
Its not illegal. I've changed esn numbers all over my verizon accounts and never had a problem. You can deactivate your phone and activate another in place of it online through your verizon wireless account.
Rockin' DJ05, Minimal Icognito, being just plain Stupidfast
Click to expand...
Click to collapse
I think the OP is talking about something different.
The ESN on your old Fascinate is a hard coded serial number. You can't just change the number to make it so you can activate it again. ESNs are loaded into Verizon's system to identify the devices tied to their network so you're pretty much screwed and you need to just send the phone back to Asurion as they requested. As per your policy with them, that device does belong to them.
once the phone is reported lost or stolen the ESN can't be activated on another line, so if i am understanding you correctly, giving it to your mother in-law won't do you any good unless you just want to give her a headache trying to get it activated that can't be done.
it can be done and it isn't illegal as most people think... google is your friend
Sent from my SCH-I500 using XDA App
Try calling VZW and telling them what happened. They control the database, so if you tell them that you found the device and it is no longer lost, they may be able to de-blacklist the ESN for you.
Check the terms and conditions for your insurance. This is all detailed there.
Vzw can't remove it. Asurion owns it now.
Sent from my SCH-I500 using XDA App
Let me get this straight, Mr. Kuhlman.
You lost your $500+ phone, filed an insurance claim ... Does your insurance cover lost or did you claim it was stolen? ... .... So they send you another $500+ phone after you only pay, I'm assuming shipping + deductible = $90? Now you "found" your phone and plan to keep both $500+ phones? You make out quite well with that deal. How is this fair? What makes you think you are so entitled? And you want the $90 back as well!!!
Mr. Kuhlman, are you familiar with insurance fraud? And you posted this on a public forum...
SupraLance said:
Let me get this straight, Mr. Kuhlman.
You lost your $500+ phone, filed an insurance claim ... Does your insurance cover lost or did you claim it was stolen? ... .... So they send you another $500+ phone after you only pay, I'm assuming shipping + deductible = $90? Now you "found" your phone and plan to keep both $500+ phones? You make out quite well with that deal. How is this fair? What makes you think you are so entitled? And you want the $90 back as well!!!
Mr. Kuhlman, are you familiar with insurance fraud? And you posted this on a public forum...
Click to expand...
Click to collapse
couldn't agree more...this is exactly the reason why we have high deductibles...send it to asurion it is their property....
Sent from my SCH-I500 using XDA App
Some confusion about changing ESN numbers here. There are two types of ESN swaps.
1) Changing your ESN # registered to your account
2) Changing the ESN # of the phone itself
#1 is to get a phone activated on the network. #2 is to get the phone unlocked and activated on *another* network. Neither is illegal.
The only thing illegal related to ESN swaps is if you clone an ESN, so that two phones have the same ESN at the same time. Although it is only illegal if done for purposes of fraud. If you were to buy 2 phones, and for whatever reasons wanted to clone their ESN's and put the other away on a shelf and never use again, then you could do this legally.
For instance someone may want to use a fancy Droid X on their limited verizon plan. Verizon wont sell or activate a droid x if you dont subscribe with a data package. You may decide to activate it yourself by cloning an existing phone's ESN so that your droid x can make voice calls and receive texts, but nothing else.
Thread closed per rule 9.
This is insurance fraud and the recipient of the phone could be charged with handling stolen goods, and more ... you could be charged with fraud and theft.