hi ... ppl ... well i dnt mess to much wid my PDA but last night it fell from my hand .. well i got it all fixed up but a problem occurs that in the battery section it shows back up battery UNKNOWN ... n the phone gets hard reset each time the battery is out .. well pls let me knw what could be the problem ... Thanks in Advance
I would assume your backup battery has become dislodged/fallen out. If you slighty shake (not hard) your phone can you hear any rattling?
Look at this link to see where the backup battery usually sits:
http://wiki.xda-developers.com/index.php?pagename=HimalayaHardwareOverview
It is like a BIOS battery on a motherboard and can become detached.
If you want to fix it, you may find some info by downloading the service manual for the Himalaya here:
http://forum.xda-developers.com/showthread.php?t=340421
Hope this helps.
Related
Hi,
I have a problem - when I remove the main battery out of the mini (battery out for 5 seconds), it hard resets... this happens everytime i take the main battery out. Backup battery is 100% charged too
To test if the backup battery is working..
I have tried leaving the main battery out for 30 mins. When I put the main battery back in, I checked the backup battery if it has been drained or not...it stays at 100% still! hmmm.. Im guessing there are some kind of hardware problem..
also, this did not happen when i first got my mini.. however, I have dropped it a few times since i first got it.
I have tried reflashing with O2 1.11 ROM but still the mini hard resets
I would like to try taking the backup battery out hoping that it might reset something in the hardware... soo... can anyone please point me to where the backup battery is located and whether it can be removed? or anyother solutions that might work..other than taking to service centers (service in thailand sucks big time)
Thanks a lot
NR
Hard reset still occur after remove/reinstall backup battery
Ok I have found where the backup battery is in the magician.
THe backup battery is located just under the speaker (for the speaker phone)
It can be removed by wedging out the cap which holds the backup battery down.
Backup battery model - VARTA V18HRT
However, I removed the backup battery, then reassembled the magician.. the OS reported that there are no backup battery - correct.. after reinstalling the backup battery and reassembled, i still get hard resets.. hmm..
I must have hardware problem on my phone.. :evil: argg..
so, have you contacted the service center and tell them about this problem? are they said that this is 100% hardware problem??
thx alot...
erwinsie said:
so, have you contacted the service center and tell them about this problem? are they said that this is 100% hardware problem??
thx alot...
Click to expand...
Click to collapse
Nope I havnt contacted the service center yet.. but will let you know if there are any progress on my side.
i think we have to. i already sent email to them, but monday will try to call them. will tell you too what they said about this. it seems like nto many ppl have this problems so not many member can give us real solution im afraid this is hardware problem
Hi everybody
I've i-mate Jam and since days ago it has a problem which is going in hard reset every time I remove the battery cover even for one second only!!
I thought it was because the backup battery is empty but I checked it and found it is 100% full and the same thing happens
anyone knows what is the problem?
Regards
Hi,
this is not a problem It's an expacification. There's a red switch near the battery (bottom-right) & if you remove the battery it soft reset the jam to avoid a hot stop for removing the battery when jam is on.
C ya!
DISREGARD THE LAST!, Did you say hard reset?, then I dont know. Try to charge the battery all night long to allow back up battery to be charged and then try again.
Good luck!
thanks for replying mrwell
yes I said hard reset,it's really driving me to madness I took it to the warrenty but they said we can fix it for 100$!!
It sure is strange behavior, but why remove the battery cover often? To bypass it a little I can recommend Sprite Backup. It can even make a backup for you every day & it's really good.
Good luck, M
they actually charged you for fixing the problem? atrocious.. nv encountered such a problem before.. only soft reset.. no hard resets for me..
I know oltp it's strange
I do back up every single day,but I want to know what's the problem with this little thing
-------------------------
Yes yoshiki they are charging me for fixing it but 100$ looks too much,isn't it?
now it's a little stable but always telling me main battery is empty,at least I don't have much hard resets
If its under warranty they shouldn't charge you, if its insured they should only charge you whatever the excess is.
i had similar issues with my xda2s.. but after cleaning the battery terminals and reloading a new rom update, the problem got fixed on its on..but make sure u dont use water to clean the battery terminals..use a normal soft cloth..
Hope this helps..
I was to a problem such which u talk about.but i want u to be sure if the hard reset occur with removing the battery cover only or battery it self. at all there is on the right down a place where the cover must fit in to let ur phone start.if there is anything stuck there this will cause hard reset every time u remove the battery. so plz check this if there any thing (paper or plastic or any thing) and tell me what happened.................................................hpope it will be usefull
am havin som sort of trouble with my atom.. wen i turn it off by pressin the power button, some time later, i find tht the green led stops blinkin and the orange led is blinkin instead.. (my friends find tht my fone is turned off at this time..) its not lik there a notification in the background.. it blinks shorter than normal.. and wen i press the power button to turn it on, my atom restarts.. this happens quite frequently now.. am on the latest rom 20060426.. anybody else with this prob? anybody kno wat i can do to fix this? thanx in advance..
ps. i've hardreset my atom to see whether any thirdparty app is causin the prob.. this happens even if i dont have anything installed...
have you tried reflashing your atom? try doing that and let's see what happens. goodluck bro
i reflashed it, i hardreset it, but stil it keeps softresetin like that.. am beginin to hate my atom after i said i luv it just a week ago..
Same Problem encountered
Hey
I've got the same problem with my Atom regardless of whichever ROM... And so does my brother's Atom.
It seems that the Atom can't take rough handling and severe vibrations...
I say this because I noticed whenever I do some running when the Atom's in my jeans and especially when I'm riding my bike where my Atom is in the Bike Box, It will almost definitely restart thereafter...
Hope somebody could come up with a solution...
or maybe the ATOM is just a S.N.A.G. (Sensitive New Age Gadget)
Nevertheless, I still love my Atom...
Same problem.
Solution!!! !!! I guess
Hey guys...
I dropped the Atom {again} the other week... And the restarting occurs more frequently...
Found out that the Battery is NOT snuggingly fitted in its place... and I guess the drop made it worse...
What I did was I slip a folded piece of paper (about 1 - 2 mm thick) through the bottom portion of the Battery so that it pushes more tightly towards the connection...
So Now the the Battery is NICE and TIGHT pressing on the connection...
And NO MORE RESTARTS ever since...
I dunno what kindof side effects it has in the long run, but well i prefer the current situation of my phone...
sorry for the long story guys...
Good Luck
yup.. me did the sam thing.. read abt slippin paper frm else where n was waitin to see it happens for a day or two b4 i posted here.. guess the battery is too loose and just as u said, wen it get severe vibrations, the battery also moves and get disconnected frm the contacts, so the phone turns itself off.. gues this is the solution afterall.. 8)
must sue O2 for makin the battery smaller.. :lol:
Try to clean the battery contacts with some sort of blaze. If they get dirty the phone starts to restart!
Loose battery attachment has been one of the MANY physical problems of HTC units....... SmartPhone (Tanager) was one. I hope HTC Taiwan can address the problem. Paging HTC!!! Your attention, please!
Like what you did on your Atom, i slid a double-sided Scotch mounting tape so to stick the battery on its [battery] bay, the problem of "uncalled-for restarting" was solved.
By the way, my Atom will be arriving next week yet, good thing i know the loose battery mounting prior to its arrival. I might change my mind and advise the supplier to cancel my order (of course, with a total refund of my e-payment)
Good day to all.
Xda Atom ROM Upgrade (CHT) 20060426B1CHT_RS00052 also has so much bugs,,,
hi ... ppl ... well i dnt mess to much wid my PDA but last night it fell from my hand .. well i got it all fixed up but a problem occurs that in the battery section it shows back up battery UNKNOWN ... n the phone gets hard reset each time the battery is out .. well pls let me knw what could be the problem ... Thnanks in Advance
After installing a new rom ,my polaris died ,no lights not recharging , I removed the battery,the SD and the sim card for > 24hrs and still the usb is not recognised and no lights at all and also not recharging any solution????
Hold camera button, and turn the phone on.. then you will get the hard spl boot screen..
After this you can flash a new rom.
notebook said:
After installing a new rom ,my polaris died ,no lights not recharging , I removed the battery,the SD and the sim card for > 24hrs and still the usb is not recognised and no lights at all and also not recharging any solution????
Click to expand...
Click to collapse
do you have anything on the screen at all? or is the screen off as well?
try to be more specific please if you want to fix the problem:
What rom were you trying to flash?
do you have hardspl?
are you an experienced user or a novice?
was the battery fully charged?
did it flash completely and give you a message telling you it was successful?
is anything coming on at all?
is it under warranty still?
if you supply at least this information you will have a better chance that someone can help you fux it fast.
best of luck.
Venigo Thank u for your reply I tried this and tried many things before post ,no response.
bally3 Thank u for your reply I'll try to be more specific:
This happened after I flashed new Parcvello extreme rom.
I had a hard spl
I'm an experienced user
The battery was not fully charged and after flashing the rom I opened my polaris and it worked for 3 minutes after that it died.
No thing is coming at all
The warrenty period finished 6 months back
Thank u for your wiching best luck
notebook said:
Venigo Thank u for your reply I tried this and tried many things before post ,no response.
bally3 Thank u for your reply I'll try to be more specific:
This happened after I flashed new Parcvello extreme rom.
I had a hard spl
I'm an experienced user
The battery was not fully charged and after flashing the rom I opened my polaris and it worked for 3 minutes after that it died.
No thing is coming at all
The warrenty period finished 6 months back
Thank u for your wiching best luck
Click to expand...
Click to collapse
My first advice is to try another battery. I cant see it being rom or flash related though its quite possible its hardware related and would need service centre attention.
Try a new battery. since you say nothing is coming on at all, I take it theres no power at all to it. You can try another battery or ask someone to test the battery for you using a meter to see if theres any charge in the battery itself.
When you say not fully charged I hope you mean like 40% and not 20% before flashing.
Did you get through all the setup before it crashed? Not that important but just trying to get a picture of what was happening when it went off.
if all else fails if you got it on contract you could ring them and ask them to look at it. If it isnt on contract then might be worth biting the bullet and seeing how much a repair centre would charge to fix it. You should at least be able to get a free estimate.
it can't be the battery, since the phone can work via the net with the battery out, even if the phone is off.
BelgicanoFL said:
it can't be the battery, since the phone can work via the net with the battery out, even if the phone is off.
Click to expand...
Click to collapse
You are responsible of wasting 3 minutes of my life testing your theory...
Polaris wont work without battery as i predicted...at least mine wont...
So the battery might still be a possibility as mentioned above...
I dont see any other possibility beyond hardware failure.I tested all PCarvalho´s xtreme ROM´s and never had problems beyond software issues and he flashed the ROM and it was ok for 3 minutes as he said...at least bootloader would kick in.
Thank u all for your reply : I didn't mention that PCarvalho 's Rom is the cause I'm sure it isn't.
My second step is changing the battery and I 'll till you about the progress.
Still the same proplem after i tested the battery which is charged
in that case its a repair centre job then unfortunately...sorry to say.
Do any body knows where is the HTC repair centre in Cairo,Egypt
actually i had a similar problem. polaris totaly dead. then i discovered, that the sim slot thingy didn't "click in" properly. that solved my problem.