Database Users

Can my SPV M600 be saved? [stuck in 3 color screen]

Latest update: http://forum.xda-developers.com/viewtopic.php?p=363228#363228
Let me first say: I am unsure if my SIM is now unlocked and if it has a CID check. Therefore I'm unsure if the info in the related topic http://forum.xda-developers.com/viewtopic.php?t=62496 applies. Therefore I'm posting this new topic.
I recently got a Orange SPV M600 which as far as I understand is a HTC Prophet. I am totally new to PDAs but wanting to use it with my T-Mobile sim and with a fair amount of computer knowledge on board decided to unlock it myself using imei-check.co.uk/m600unlock.php
I ran the program and it said the sim was succesfully unlocked. However when I tried to power on the device after that, it was stuck at the 3 color screen only displaying the values:
IPL 2.10.0001
SPL 2.10.0001
This gave me quite a scare because the device is brand new. Soft and hard reboot bring me back to the same screen. This morning I tried running the tool again and the unlocked failed giving me a message that key / imei do not match. After rebooting it now also shows the value RUU at the upper right corner of the screen.
I read some of the posts on this forum and did a little research on Google. I think I know what my next steps should be but I'm terrified to toast my M600.. I already fell in love with it! Could you guys give me feedback before I try the following?
* Download and unzip:
xda:[email protected]/Prophet/Shipped_Complete_Updates/RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_Ship-NoVendorID.zip
* Follow the steps on http://wiki.xda-developers.com/inde...tion On How To Upgrade with Bootloader method
Should that work?
PS: what does the RUU value mean and why did it appear after my 2nd try?
Thanks in advance guys!

Have you tried contacting IMEI-check's support?
RUU is. IIRC, radio unit upgrade and it should not have appeared.
Don't flash the rom, you might need to send it back to orange / HTC and there is no official orange downloadable rom as yet so if the device boots to 'dopod' or whatever they'll know you've messed with it. If the key does not match sounds like the unlocking has screwed your imei. Does the IMEI the app now recognises match the one you paid for the unlock for or the one on the back of the unit/ box?
Richard

IMEI-check support:
The unlock has nothing to do with your device problem. You say yourself that it already turned on directly to 3 color screen after you switched it off (sometimes this happens due to problems in HTC flash driver). For a firmware flash you don't need Orange. You can do this on your computer at home.
Both the soft and the hard reset bring me back to the same 3 color screen..

MeneerPaul said:
IMEI-check support:
The unlock has nothing to do with your device problem. You say yourself that it already turned on directly to 3 color screen after you switched it off (sometimes this happens due to problems in HTC flash driver). For a firmware flash you don't need Orange. You can do this on your computer at home.
Both the soft and the hard reset bring me back to the same 3 color screen..
Click to expand...
Click to collapse
Typically helpful....
I do not think it co-incidence that you are doing a flash operation ( unlocking) and now the device will not boot. It should reboot after unlocking according to their documentation and if it went to the tri-colour screen something was amiss after the unlocking then, quite possibly becuase of it. The unlock completed succesfully the first time then?
Don't flash the dopod rom, if the IMEI now has a mis-match you may need to send it back to orange for repair / reflashing. They will be able to tell if there is a dopod rom on there and may refuse warranty - I wouldn't mention the unlocking if I were you. There is no official orange rom you can try :-(
Richard

I do not have a receipt for the phone.. is the ROM at least the one I should try if I do try one?

MeneerPaul said:
I do not have a receipt for the phone.. is the ROM at least the one I should try if I do try one?
Click to expand...
Click to collapse
In the UK at least you do not need a receipt for the phone - it is based on seriel number.
http://service.htceurope.com/
Once you have tried flashing the other roms they can tell you have been flashing it and may not give warranty service, but hopefully all it really needs is a rom anyway. My warning is just in case it is not the rom that is the issue and you need to send it back.
When you run imei-check's app now what IMEI does it give for the device?
Richard

Good question, I just checked and the IMEI in their tool gives me the same one as I wrote down before the operation. It is the same as on the box and as the one I payed for to get the key for and used the first time around.

I hoped the flash would solve my problems and I tried flashing the M600 with the ROM mentioned above. 100% completed and all looked good until the reboot.. Again it will not go further then the tri-color screen with the exception that the SPL version has changed:
IPL 2.10.0001
SPL 2.15.0001
Anything left to try?

MeneerPaul said:
I hoped the flash would solve my problems and I tried flashing the M600 with the ROM mentioned above. 100% completed and all looked good until the reboot.. Again it will not go further then the tri-color screen with the exception that the SPL version has changed:
IPL 2.10.0001
SPL 2.15.0001
Anything left to try?
Click to expand...
Click to collapse
Get back to IMEI-check and ask for more help? They may claim that the unit was faulty before unlocking but if so how could the unlocker run? Or try posting at www.modaco.com to see if anyone there has any ideas.
Which country was the device supplied in? Did you check the seriel in the link I gave? If it's from the UK you could send to a friend or collegue to return under warranty without paperwork ;-)
Sorry.
Richard

Well at least we made progress, a hard reset now let's the device boot but.. after I went through the settings I pressed start and it automaticly powered off.
I then inserted my T-Mobile simcard and rebooted again to find myself in the tri-color screen. Another hard reset once again let me reboot but during the boot of Windows Windows it says 'Data crashes. Please contact your service center.'

Where in the Netherlands do you live?
I have succesfully dopotted two M600 phones and I have had one repaired by Orange, for broken speaker. They did not seem to care that I flashed it to dopod.
I might be able to help you out on this one.
send me an e-mail on [email protected]
Thanks,
Robin

O, and I unlocked both also....

hi
i have got a same situation as mentioned in the first post, i recieved an spv m600 today
some body has tried to unlock it and now the phone is stuck 3 colour screen
so is there any solution for it yet?
thanks in advance
br

chowdary said:
hi
i have got a same situation as mentioned in the first post, i recieved an spv m600 today
some body has tried to unlock it and now the phone is stuck 3 colour screen
so is there any solution for it yet?
thanks in advance
br
Click to expand...
Click to collapse
How did they try to unlock it?
Richard

hi
i couldn't speak to the guy who tried to unlock it, i spoke to his collegue and all he could say is that he tried to unlock by logs
now he couldn't tell me what did he use
i have tried to hard reset it but it comes back on that screen
:? :? :?

Try to load the no id DOPOD ROM.
This one will install when the M600 is in that 3 colour screen.
I did it and it worked for me.
I tried to CID unlock with a tool that contained a specific WARNING NOT TO USE for a certain ROM version, which of course I did anyway.
The warning was correct. My M600 was stuck.
By reflashing I resolved the problem.
You can always bring it back to Orange and claim that this happened after you've let the battery go dead; you did not get a chance to charge on your 1,5 month holiday ..........
Good luck!

robincop deel 2 said:
Try to load the no id DOPOD ROM.
This one will install when the M600 is in that 3 colour screen.
I did it and it worked for me.
I tried to CID unlock with a tool that contained a specific WARNING NOT TO USE for a certain ROM version, which of course I did anyway.
The warning was correct. My M600 was stuck.
By reflashing I resolved the problem.
You can always bring it back to Orange and claim that this happened after you've let the battery go dead; you did not get a chance to charge on your 1,5 month holiday ..........
Good luck!
Click to expand...
Click to collapse
thanks for your reply
it will be very helpfull if u could give us the link to download this file
as i am new with pdas
thanks

Read the prophet forum. You will find the link there in a few seconds.
Success

after doing search this is what i found
RUU_Prophet_2151327_22113102_022021_Dopod_PDAMobizEdition_v101
please could u tell me if that is ok to flash
the other thing is i can't connect to the pc
active sync is not picking up
phone is stuck in three colour screen
and all i can c is
IPL 2.10.0001
SPL 2.10.0001
any idea for that
THANKS

you should load:
RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_Ship-NoVendorID

Help! I am stucked in bootloader mode

Hello
I am stucked in BootLoader mode.
problems:
if i turn on the phone, nothing happens
if i reset the phone, nothing happens
if i hardreset the phone, greean and black sceen with ipl spl numbers.
if i take out the battery, nothing happens..
if i run the original htc wm6 setup or wm5 setup, it makes an error 300, invalid rom update utility.
i only can turn my phone to bootloader mode.
the RUU runs until i push "update" button, and then error 300!
please help me!
thank you
pulyka
ps:
htc wizard has "ROMUpdateUtility_Wizard_NoID.exe"
that is for this problem, i think.
google did not matched in herald like this

you ARE trying to RUU with a HERALD ruu, no?
Also, if you have a wing or a dopod, you must ruu with the tmobile or dopod variation of the RUU, respectively.

i have HTC herald (not wing or etc) black skin with grey buttons.
i tryed to flash with official wm6 ftom htc.com, and the official wm5, from the net (i dont know the source: RUU_Herald_HTC_WWE_1.8.405.1_02.71.90_Ship.exe)
but, the error is the same: 300, invalid update tool.
my friend sais: my bootloader damaged.
i must get an SD Dump from a HTC herald, same as this device, and then i have a glimmer of hope..
or service repair:|
tmo ruu didnot worked also..
regards
pulyka

try mtty
set 16 0
or set 14 0, I forget which, try both
then do
task 8

Olipro said:
try mtty
set 16 0
or set 14 0, I forget which, try both
then do
task 8
Click to expand...
Click to collapse
I also got one with error 300
I try set 16 0 and set 14 0 both
then task 8,give me
Invalid command : task 8
For a help screen, use command ? or h
....how?

pulyka said:
Hello
I am stucked in BootLoader mode.
problems:
if i turn on the phone, nothing happens
if i reset the phone, nothing happens
if i hardreset the phone, greean and black sceen with ipl spl numbers.
if i take out the battery, nothing happens..
if i run the original htc wm6 setup or wm5 setup, it makes an error 300, invalid rom update utility.
i only can turn my phone to bootloader mode.
the RUU runs until i push "update" button, and then error 300!
please help me!
thank you
pulyka
ps:
htc wizard has "ROMUpdateUtility_Wizard_NoID.exe"
that is for this problem, i think.
google did not matched in herald like this
Click to expand...
Click to collapse
Help me,I like you

hponline said:
Help me,I like you
Click to expand...
Click to collapse
Hypercore's ROM kitchens has the Herald RUU upgrader... I wonder if that would work...

pulyka said:
Hello
I am stucked in BootLoader mode.
problems:
if i turn on the phone, nothing happens
if i reset the phone, nothing happens
if i hardreset the phone, greean and black sceen with ipl spl numbers.
if i take out the battery, nothing happens..
if i run the original htc wm6 setup or wm5 setup, it makes an error 300, invalid rom update utility.
i only can turn my phone to bootloader mode.
the RUU runs until i push "update" button, and then error 300!
please help me!
thank you
pulyka
ps:
htc wizard has "ROMUpdateUtility_Wizard_NoID.exe"
that is for this problem, i think.
google did not matched in herald like this
Click to expand...
Click to collapse
I also have the same probem.. after using HERALD-USPL-beta3
beucase I want to change langauge GERMANY to ENGLISH.
PHONE IS HTC HERA100
and having same problem as ABOVE.
NEED SOLUTION.. any comment is will be appreciated
Br.

What is your IPL and SPL in bootloader?
Where did you buy your herald?

oddball1 said:
What is your IPL and SPL in bootloader?
Where did you buy your herald?
Click to expand...
Click to collapse
Its not mine phone.. Its from my Customer he bring phone to me for change language.
before I don't checked IPL / SPL
but after using HERALD-USPL-beta3
NOW IPL IS 1.08.0001 and SPL IS 1.08.0001 is also same.
waiting for the solution..
Br.

DrMobile said:
Its not mine phone.. Its from my Customer he bring phone to me for change language.
before I don't checked IPL / SPL
but after using HERALD-USPL-beta3
NOW IPL IS 1.08.0001 and SPL IS 1.08.0001 is also same.
waiting for the solution..
Br.
Click to expand...
Click to collapse
hello!
Have you ever solved your problem? If yes maybe you can share!!!!!
Or any solution for this yet? Please I need help.
Br
keke

HTC Herald,P4350 ERROR [300] INVALID UPDATE TOOL.

I received HTC Herald P4350 to change Language from NOrweign to English.
I try to use HERALD-USPL-beta3. and Now phone is dead
Only can enter in bootloader mode by pressing boot mode keys
and Only show
IPL :1.08.001
SPL :1.08.001
and I try to RUN Orignal RUU HTC_P4350_NOR_4.17.409.3_4.1.13.44_02.94.90_Ship.exe
and many other tools.
But I always get ERROR [300] INVALID UPDATE TOOL.
Any one here can share me the solution to unbrick this phone.
Br.

canonyang rulez)))
hate this numbers 1.08.001, as in "lost" film
DONT USE *SPL* (uspl,hardspl,jspl,another) IF YOUR SPL UNDER 4.00.0000

DrMobile said:
I received HTC Herald P4350 to change Language from NOrweign to English.
I try to use HERALD-USPL-beta3. and Now phone is dead
Only can enter in bootloader mode by pressing boot mode keys
and Only show
IPL :1.08.001
SPL :1.08.001
and I try to RUN Orignal RUU HTC_P4350_NOR_4.17.409.3_4.1.13.44_02.94.90_Ship.exe
and many other tools.
But I always get ERROR [300] INVALID UPDATE TOOL.
Any one here can share me the solution to unbrick this phone.
Br.
Click to expand...
Click to collapse
Send your phone to HTC Service Center, Same thing happend to me and they
changed it under warranty.

In my country there is no service center for HTC.
and phone is come from norway
I need solution. otherwise customer will eat me.
Br.
A. Wahab

Hi DrMobile,
Have you solved your issue? I have the same issue as you...
Please help by sharing with us the solution
Thanks,
Lamnl

same in my mobile error 300
i am still trying the rom without any success. please help

i have the same problem. my phone is showing bootloader , i have ipl/spl 1.08.0001 i tried anythin but nothing worked.
i hope there is a solution with our phones, and someone around here will take a look to our problem.

stuck in bootloader
i have the same problem.
eror 300
pls help

me 2 plz any one can help me 2 plzzzzzzzzzzzzzzzzzzzzzzzz

"those with a SPL lower than 4.0.0.0 or something like that gets bricked. I just wanted to get this first post edited to reflect that so that people don't keep bricking their phones."
(Moderator: whether this is accurate or not I do not know - but use your own discretion)2nd Jan 2008
from another topic, send them for repair

Try this:
http://forum.xda-developers.com/showthread.php?t=343450&page=2

Warranty got back my device back to life
Hi I bricked my device a few days back and tried all the stuff to bring it back to lifee but in vain... I finally gave up my trials and approached the service centre. They just replaced the motherboard inside and luckily everything seems fine now. They hadn't charged me anything as it was within warranty. Anyone in India if you need service centre address..
http://www.asia.htc.com/asia/in/support_sc.html
Though this site says HTC, I got my Dopod C800 serviced there...
Very few questions and cool guys.
Regards,
Murali

Now I think that the reason of non flashing, even with official RUU, could be corrupted CID-block after using HardSPL on devices with low IPL/SPL. I've read thread about similar problem with Wizard. The question is: how to restore the CID block in our bricked devices? I'm not even sure if this theory with CID-block is a reason...
What do you think about such a trick:
- Run RUU on someone's working HTC device but only until the moment, when it wants you to click the last button to finally proceed with flashing. (This step is to let RUU to know that this RUU is correctly dedicated to our device). It's a kind of fake for RUU, cause our CID doesn't match the CID of ROM included in RUU.
- Next disconnect working device from the USB and connect your bricked device with launched bootloader mode
- Next click the final button to launch flashing in RUU application. If the process of CID matching was done before this step, the flasher should start and let us flash our bricked device. But I'm sceptic to this solution. If it was so trivial, everyone could flash his device with different ROMs so easy...
I can't try this trick cause I don't have working HTC. What do you think? Will it work or not?
DrMobile said:
I received HTC Herald P4350 to change Language from NOrweign to English.
I try to use HERALD-USPL-beta3. and Now phone is dead
Only can enter in bootloader mode by pressing boot mode keys
and Only show
IPL :1.08.001
SPL :1.08.001
and I try to RUN Orignal RUU HTC_P4350_NOR_4.17.409.3_4.1.13.44_02.94.90_Ship.exe
and many other tools.
But I always get ERROR [300] INVALID UPDATE TOOL.
Any one here can share me the solution to unbrick this phone.
Br.
Click to expand...
Click to collapse

D'you mean
working Herald or any HTC?
I have the same prob

I'm thinking about working device, exactly the same as this bricked one - in this case Herald. But all of this is only a theory. I don't have enough knowledge about the RUU flashing process.
My another idea is to swap only ROMUpdateUtility.exe, rapitool.exe and EnterBootloader.exe files from official RUU dedicated to your bricked device, with different versions of these files from another HTC devices just to test if it helps to recognize our bricked devices by RUU. Maybe the problem is wrong version of these files? But which versions are correct?
I'm just trying to find a solution to unbrick our f.....g Heralds . I know this is only a matter of time and soon or later we will know what to do. Moreover I believe that there are people, even on this forum, who know how to unbrick our Heralds but some of them don't want to do us a favour. I know what I'm talking about...
GenePr said:
D'you mean
working Herald or any HTC?
I have the same prob
Click to expand...
Click to collapse

i have the same problem.
error 300
pleas help

have the same error...300
but i can manage via mtty using bootloader commands
when i put password <Bs...> the mtty shows last thing ive running and phone shows a progress bar with 0% (like.. what uve been doing last time?)
i think we can manage it via bootloader commands
i know.. i know
(at least our devices run bootloader mode, is recoverable!)
it can be flashed by SD? how?

Welcome to the club...
As far as I know, SD flashing doesn't work because of the CID-lock.
tramuyo said:
have the same error...300
but i can manage via mtty using bootloader commands
when i put password <Bs...> the mtty shows last thing ive running and phone shows a progress bar with 0% (like.. what uve been doing last time?)
i think we can manage it via bootloader commands
i know.. i know
(at least our devices run bootloader mode, is recoverable!)
it can be flashed by SD? how?
Click to expand...
Click to collapse

no, it cant be possible! im not goin to pay HTC Herald
there's a solution, a HOPE... (u try to flash with original flashfile?)

I thinks the solution is to unlock CID from bootloader mode, for old models i did so, but how to unlock Herald's CID

Herald upgrade gone wrong

I need some help!
I have a dopod C800. I have tried upgrading but have run into some difficulty.
The PDA will not go past the tricolor boot loader screen. The only writing is as follows. In the Red section.
RUU
IPL 1.09.0001
SPL 1.09.0001
I cannot get the Active Sync to go green (connect) but I know my computer can see the device as i get a sound when i plug the USB cable in.
Can help me and advise what I can do? I think i might have tried to HArd SPL.

Need help to unbricked herald
i have the same exact problem. some people say the phone is bricked.
http://wiki.xda-developers.com/index.php?pagename=PB_KITL_HERMES
i found this link, that shows that hermes can be fixed. Is there any justice or expert guru to get our phone unbricked
I went try to repair it and they say i gotta change the motherboard aka the machine. i was like ^&* since it cost $400, might as well by a new phone.

help help! phone halt in boot screen after use debugtool.exe

I use the debugtool.exe and modify Radio Flags to 100, but when I restart my Touch 3G, it halt in boot screen,because the SPL version is "SPL-1.40.0000" I can not update SPL and the image, I do hardware reset but no use,Does anybody know how to repair my phone, many thinks!

If hardreset does not work, you may have to send it to the service centre.

O that is really a bad new, is there any tool I can use to repair?

azahidi said:
If hardreset does not work, you may have to send it to the service centre.
Click to expand...
Click to collapse
I think so, too. You can use the search for "SPL Version". There are some threads, I do not know if they are helpful for you.