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Official M3100 AKU3 update from Orange failed, now stuck on bootloader screen, help!

My main phone is my M3100 which I've been using for a few months now, and wanted to update to the latest ROM from Orange (http://www.business.orange.co.uk/servlet/Satellite?pagename=Business&c=OUKPage&cid=1044134915191) hoping to resolve a call dropping problem I'd been experiencing lately.
My father recently upgraded to the same phone but hadn't used his yet, this too had the same firmware version as the one I have so I decided to update his first as he had no personal data stored on it.
Downloaded the 42Mb file, tried to run it but received an error. I googled this and found most people to be using winrar to extract the update files from the Orange .exe, which I did. This seemed to complete fully in about 10min and no problems showed up. I rebooted the phone but it just went back into the three colour screen. The update from Orange now doesn't recognise the phone so I'm unable to run that again.
On the bootloader screen is displayed:
HERM100
I PL-1.01
HERM100
SPL-1.09
Then at the bottom it says Serial (or USB if connected)
I gave Orange a call on handset faults tonight but they were already closed.
Could anyone point me in the right direction here please, I'm really stuck on this and the worst bit is it isn't my phone.
Thanks in advance.

No worries.
I suspect your phone will be fine.
Check the following:
The Wiki
The upgrading forum
The bricked Hermes thread
Or, maybe someone hanging out at the IRC channel can help out.

Thanks for that. I'll have a look through the links you've given.
As the update was provided by Orange I presumed it would be straight forward and work, seems I was wrong.

It is easy - all you need to do is establish an activesync connection and then double click the orange .exe fike you downloaded... What needs extracting?

oink1 said:
It is easy - all you need to do is establish an activesync connection and then double click the orange .exe fike you downloaded... What needs extracting?
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Click to collapse
Yeah, that's what I thought. I've applied updates to Windows Mobiles in the past like this and they worked fine.
When I double click the orange .exe file I get an error message which says part is corrupt, I've downloaded it several times but it still says it's corrupt in some way. The way around this I found on google was to use winrar to extract the exe and run the update file found within it.
I now can't establish an activesync connection and get Invalid Vendor ID error saying it can't be used on this device.

mrgordon said:
When I double click the orange .exe file I get an error message which says part is corrupt, I've downloaded it several times but it still says it's corrupt in some way. The way around this I found on google was to use winrar to extract the exe
Click to expand...
Click to collapse
Just general advice this is mate -
As a rule of thumb I'd only 'force' the extraction of files from a currupt download, be it exe or another type, if you are looking from one or some files from within that set which may have survived the corruption. Even then it depends very much on what you're doing with the files afterward. If unsure, best avoided.
With the rom update, you're getting an exe file - albeit a compressed, self-extracting file that WinRAR or Winzip, 7-Zip etc. can work with - that really does need everything within it intact to work.
You've been unlucky in a way because had a different part of the download been corrupt it might not have run in the first place after extraction.
Hopefully you've got it all up and running by now from the pages posted above.

chunkymonkey said:
Just general advice this is mate -
As a rule of thumb I'd only 'force' the extraction of files from a currupt download, be it exe or another type, if you are looking from one or some files from within that set which may have survived the corruption. Even then it depends very much on what you're doing with the files afterward. If unsure, best avoided.
With the rom update, you're getting an exe file - albeit a compressed, self-extracting file that WinRAR or Winzip, 7-Zip etc. can work with - that really does need everything within it intact to work.
You've been unlucky in a way because had a different part of the download been corrupt it might not have run in the first place after extraction.
Hopefully you've got it all up and running by now from the pages posted above.
Click to expand...
Click to collapse
I was a little reluctant to try what I did, but had read of others who'd had the same issue with the download and it had worked for them.
Hinesight is a great thing
I had a go the other night at it but didn't get anywhere, about to have another go now.

Help with 8525 please!!

I have a brand new out of the box 8525 and am having problems with it already. Every zip file download I've done, I get this pop up box stating the file could not be found in the central directory, and a cab in a zip don't open because the zip file was not properly signed. What the hell is all this??!! I'm new to the 8525, switched from 8125. I've never had the latter message as long as I had the 8125. I did a hard reset, and the same thing happens. I was successful in downloading PHM Registry Editor by zip, but the only one. Has anyone else dealt with issues like this?

hotdog53 said:
I have a brand new out of the box 8525 and am having problems with it already. Every zip file download I've done, I get this pop up box stating the file could not be found in the central directory, and a cab in a zip don't open because the zip file was not properly signed. What the hell is all this??!! I'm new to the 8525, switched from 8125. I've never had the latter message as long as I had the 8125. I did a hard reset, and the same thing happens. I was successful in downloading PHM Registry Editor by zip, but the only one. Has anyone else dealt with issues like this?
Click to expand...
Click to collapse
Well, the unsigned cabs is a security issue. You need to turn off that security to allow unsigned cabs. Try a tweaker like HTCustom or HTweakC. Regarding ZIPs, computers are usually pretty binary - they either work all the time or never (all else being equal). This leads me to question the integrity of the ZIP files you had troubles wth since one worked. Did you try opening any of the ones that failed on a PC? Anyway, good luck.

Me too
I have also encountered this same problem. Most recently, I attempted to unzip an iSilo zip file on the pda because I wasn't around my desktop and got the central directory error. The exact same iSilo zip file was successfully opened on my desktop computer later that day. I have tried several other zip files from major companies and all of them get the same error.

todd_jg said:
Well, the unsigned cabs is a security issue. You need to turn off that security to allow unsigned cabs. Try a tweaker like HTCustom or HTweakC. Regarding ZIPs, computers are usually pretty binary - they either work all the time or never (all else being equal). This leads me to question the integrity of the ZIP files you had troubles wth since one worked. Did you try opening any of the ones that failed on a PC? Anyway, good luck.
Click to expand...
Click to collapse
I don't have a PC so I have to rely on direct downloads. I did not have this problem with the 8125. I found out today that the mfg. did a program change for Zlp on the 8525 to where 3rd party apps need to fix which I think is stupid as hell! All this time I was thinking the 8525 was the KING of pocket PCs..It's the Jester instead, & it's going back to AT&T tomorrow. Luckily I still have the 8125. I'll put up with its slowness.81252.25.11.1

Why not just install a different zip program?

Doom Tints said:
Why not just install a different zip program?
Click to expand...
Click to collapse
I've tried that, but being a zip download, the attempt was unsuccessful. EZUnzip, PocketRAR, etc.

The file 'IntShrUI' cannot be opened. Either it is not signed with

Ok found ICSinstall.cab on here and installed it, soft reset, and attempted to install the latest version of the WMWifiRouter program (which I finally succeeded in sourcing!).
However I get a message telling me cryptically that it 'cannot be installed' after attempting install. I wonder if this is related to ICS...
I now have the InShrUI.exe file in /windows/ *but* attempting to run it gives:
'The file 'IntShrUI' cannot be opened. Either it is not signed with a trusted certificate or one of it's components cannot be found. You might need to reinstall or restore this file.'
I reinstalled it over itself (i.e. ran the cab again) same error.
:-/
Was this the right file? I seem to remember it was dated 11th January 2008??
Thanks again for hte help folks!
I should say I'm running Microsoft Windows Mobile Version 5.0 (OS5.1.195 (build 14955.2.3.0).
Lastly I should say I've started a new topic as the last one was getting a bit off topic my original concern having been answered :-D (thanks guys!)

probably you only opened a shortcut (*.ink) and the shortcut pointed to a not existing file. Another thing is that it also was intsalled correctly (the *.exe), but the dll's or whatever are not installed.
Regards

Thanks. I'll try redownloading and repeating.
I was wondering if the file needed signed with some unique private key or something?
Anyways will give it a shot and report back

softonic123 said:
probably you only opened a shortcut (*.ink) and the shortcut pointed to a not existing file. Another thing is that it also was intsalled correctly (the *.exe), but the dll's or whatever are not installed.
Regards
Click to expand...
Click to collapse
Thanks for your suggestion I'm now a tiny bit further on.
On soft resetting the PPC I get the following error:
'Pocket PC Networking
Unable to obtain a server assigned IP address. Try again later or enter an IP address in Network settings.'
InShrUI is still giving the same error as before (and it's definately the .exe file I'm clicking).
However the improvement is: This time WMWifiRouter succeeded in installing...
However the same PPC networking error occurred during the install. I could probably tweak whatever is causing that error to use a static IP address rather than DHCP probably...but it's kind of dodging the problem.
And as said before I can't launch IntShrUI without getting that error. This time there is a shortcut to it though in program files.
I should also say that neither the executable or the shortcut has an Icon Image (i.e. it's the default no icon blank) so I suppose it might be the .exe file that's corrupt (since the shortcut get's it's icon from there I think?).
Last but not least:
WMWifiRouter reads:
Code:
'Not Connected'
Waiting for connection
I suspect the problem must lie with InShrUI but then again I'm a noob so I'll wait for the XDA gods to come and share their wisdom!

MrVarioII said:
Thanks for your suggestion I'm now a tiny bit further on.
On soft resetting the PPC I get the following error:
'Pocket PC Networking
Unable to obtain a server assigned IP address. Try again later or enter an IP address in Network settings.'
InShrUI is still giving the same error as before (and it's definately the .exe file I'm clicking).
However the improvement is: This time WMWifiRouter succeeded in installing...
However the same PPC networking error occurred during the install. I could probably tweak whatever is causing that error to use a static IP address rather than DHCP probably...but it's kind of dodging the problem.
And as said before I can't launch IntShrUI without getting that error. This time there is a shortcut to it though in program files.
I should also say that neither the executable or the shortcut has an Icon Image (i.e. it's the default no icon blank) so I suppose it might be the .exe file that's corrupt (since the shortcut get's it's icon from there I think?).
Last but not least:
WMWifiRouter reads:
Code:
'Not Connected'
Waiting for connection
I suspect the problem must lie with InShrUI but then again I'm a noob so I'll wait for the XDA gods to come and share their wisdom!
Click to expand...
Click to collapse
Is there no1 who can answer this? Anyone got any ideas?
Device is a hermes (T-mobile Vario-II) running WM5.....
There's one MAN point up for grabs for whoever can solve it!

I tried installing WMWifiRouter 0.89 onto a ROM which didn't have ICS included (which meant I had to try the same route you did) onto my Vario 2... I just couldn't get it to work, and I spent a while trying to make it work too.
I'm figuring that there's some deep-seated DLL or system association which ICS needs, which isn't configured if ICS is stripped out of the ROM - I ended up just reflashing with another ROM (the T-Mobile WM6.0 official ROM) and ICS and WMWifiRouter works fine.
Sorry that's not a solution, but it's the only way I could get it to work. Not an expert ROM cooker, so my knowledge of how ICS is stripped / included in ROMs is fairly limited, though I understand the concepts and techniques.

Thanks for your help Christopher.
I considered flashing a working ROM. My worry is about losing all the programs I have installed on the device (it took a long time to get it *this* customised ;-) ) is there any way to flash the new ROM while keeping the old registry entries etc. for registering my programs (Especially those I've bought such as Oxford Handbook of Clinical Medicine - which I cannot register anymore)? ...
Or could I somehow back up the registry and restore it later (I know that's likely to be a dangerous idea...perhaps simply the file associations and programs stuff -the windows mobile section?)
Thanks bro!

MrVarioII said:
Thanks for your help Christopher.
I considered flashing a working ROM. My worry is about losing all the programs I have installed on the device (it took a long time to get it *this* customised ;-) ) is there any way to flash the new ROM while keeping the old registry entries etc. for registering my programs (Especially those I've bought such as Oxford Handbook of Clinical Medicine - which I cannot register anymore)? ...
Or could I somehow back up the registry and restore it later (I know that's likely to be a dangerous idea...perhaps simply the file associations and programs stuff -the windows mobile section?)
Thanks bro!
Click to expand...
Click to collapse
Bumping as no replies for ages
Anyone?

Bumping again as no replies for a week or so

Bumping again to ask if anyone knows a way of slving this without having to reinstall all my programs, re register them, and reconfigure everything? (which I suspect installing a different ROM will do?) is it possible to back up the registry entries for all of my programs then do the ROM upgrade and restore the registry entries from my other programsMost of my programs are installed on the microSD card anyway (i didn't want to use up the main memory and slow the device up).??
If so how?
Thanks again folks !

I have the same problem...
I cant seem to find the answer but will continue to try.

if your programs are installed on your memory card then chances are you should be able to past shortcuts into the programs directory after reflashing. I tend to do this BUT I have found some programs that need to be re-installed or re-registered. Backing up registries can cause SERIOUS problems in itself so I would 1st do a full backup of your system (try spb backup, it backs up EVERYTHING on the phone then re-installs the lot so it seems like you never had a problem..) then flash. Try putting on shortcuts and if you have no luck you have the choice to start again on the new os or reflash to old and then restore backup (old problems wil still be there). Hope this helps.
Ps. I use resco explorer instead of the crap file explorer on the phone. It allows MUCH more versatility to do as I want. Cheers....

Problem! Installing software.

Hi guys, as you can see I'm new here! In fact I'm even new to smart phones; I bought one yesterday (the touch HD)
I'll kick off step by step:
The first thing i installed was google maps from the mobi download....all works fine!
Next I downloaded Gsen from my PC and transferred it over to my phone....exctracted the cab file and when trying to install it, it kept taking me to a blank white screen......I gave up with that, also tried downloading it from my phone, other sites etc, but to no avail!
After turning my phone off and on again, every time i try to install ANYTHING I get the message,
"The file 'XXXXXX' cannot be opened. Either it is not signed with a trusted digital certificate, or one of its components cannot be found. If the problem persists, try reinstalling/restoring this file"
I have tried reinstalling/restoring all the files in question but on retry, i get the same message. Any help would be GREATFULLY welcomed and appreciated.
Thanks in advance!

aresnalfc said:
there is a piece of software which you will need to install in order to sort this problem out. i no you have problems with installing software but this works because it uses FM signals from your phones camera flash
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Click to collapse
what are you talking about??????? nonsense

hi, I'm a noob with a question about my HTC tilt 2. Help please!

I installed a few apps on my HTC tilt 2 with at&t from some sites. Everything was working fine for a while until my phone started slowing down and freezing alot, so I did a soft and hard reset and it fixed the freezing problems but when I run most of the apps, I get this message, ' This application requires a newer version of the Microsoft .NET Compact Framework than the version installed on this device.' Then it says quit and I hit it and this message comes up in a box, ' .NET CF Initialization Error ' and in the box it states, ' The application failed to load required components. If the .NET Compact Framework is installed on a storage card, please ensure that this card is in place and launch the application again. If this fails, a re-installation of .NET Compact Framework is recommended. Support info: -2147483643 (80000005)' So i downloaded it and get a message saying, ' NETCFSetupv35.msi' and in the box it states, 'There is no application associated with "NETCFSetup35". Run the application first, then open this file from within the application.' I don't know what I'm doing wrong but any help or advise will be appreciated. I don't know much about my phone but I'm pretty sure I did everything right. It all worked before when I installed the apps? Thanks in advance for your help.

drehustler said:
I installed a few apps on my HTC tilt 2 with at&t from some sites. Everything was working fine for a while until my phone started slowing down and freezing alot, so I did a soft and hard reset and it fixed the freezing problems but when I run most of the apps, I get this message, ' This application requires a newer version of the Microsoft .NET Compact Framework than the version installed on this device.' Then it says quit and I hit it and this message comes up in a box, ' .NET CF Initialization Error ' and in the box it states, ' The application failed to load required components. If the .NET Compact Framework is installed on a storage card, please ensure that this card is in place and launch the application again. If this fails, a re-installation of .NET Compact Framework is recommended. Support info: -2147483643 (80000005)' So i downloaded it and get a message saying, ' NETCFSetupv35.msi' and in the box it states, 'There is no application associated with "NETCFSetup35". Run the application first, then open this file from within the application.' I don't know what I'm doing wrong but any help or advise will be appreciated. I don't know much about my phone but I'm pretty sure I did everything right. It all worked before when I installed the apps? Thanks in advance for your help.
Click to expand...
Click to collapse
Yeah it sounds like you had CF 3.5 on there before but somehow it didn't stay after the hard reset (which indicates it was installed sometime after the phone was first purchased).
The file you downloaded is to install it from your PC, not the phone. Put the cab file I attached here on your phone, run that, and it should resolve the issue

Thanks for your response, when i click on it it get a message saying, 'FIle download failed The requested header could not be located.' i've actually been getting that message a few times with other downloads too. would you know what that means? thanks again for your help.

run this from your computer. http://www.microsoft.com/downloads/...49-3c6b-42f1-9fd9-0041345b3385&displaylang=en

drehustler said:
Thanks for your response, when i click on it it get a message saying, 'FIle download failed The requested header could not be located.' i've actually been getting that message a few times with other downloads too. would you know what that means? thanks again for your help.
Click to expand...
Click to collapse
Hmmm no, never heard of it, and basic searching turns up nothing but lists of odd HTTP error codes, that one included. My guess would be an issue with your browser on your PC, but I really couldn't say for sure.
You can also just run the file Rhodium500 linked to above, it's the same .msi file you put on your phone in the first place but couldn't get to run from there...it's an automated installer that just handles everything from your PC instead of you putting the cab on the phone manually.

thanks alot guys, still have no luck and since my phone is under warranty, i'm gonna get a new one. I got 2 htc tilt 2's and only mine is doing this? i'll be back.

dude getting a new touchpro2 wont help... i dont think... like the guy who posted the attachment said, just install it and it should work. if u cant download it use your friend's computer or the library

Dude I had the same problem and if you wait a few mins Ill find it in the microsoft website so you can try downloading from there. Just run it on your computer, then connect your phone with active sync. Go to programs> More> Add/Remove programs and click on the little box there. (I am not sure if the menu goes like this, im actually sure that it doesnt, but for some reason my phone wont connect the WMDM right now so i cant tell u) anyway dont return the phone just because of that cuz the new one might have a problem thats actually harder to fix
I dont remember where I got it from but Ill try to find the original place where I found it.
Heres the file
Microsoft Website
You can download it straight from their website. Its free and it doesnt hurt

thanks, just tried it and had no luck?? i can't even return my phone until the 12th so i'm still trying to figure it out.

hey everybody, I reset my sync center/active sync and re downloaded that from the microsoft website and it seemed to have fixed the problem. I appreciate your help very much.

drehustler said:
hey everybody, I reset my sync center/active sync and re downloaded that from the microsoft website and it seemed to have fixed the problem. I appreciate your help very much.
Click to expand...
Click to collapse
Just a hint; it seems that either resetting the device or ActiveSync seems to solve a lot of problems sometimes. Had the same that my device didn't want to accept new Exchange-settings I made on my PC. After resetting both, it worked flawlessly.