Database Users

Official M3100 AKU3 update from Orange failed, now stuck on bootloader screen, help!

My main phone is my M3100 which I've been using for a few months now, and wanted to update to the latest ROM from Orange (http://www.business.orange.co.uk/servlet/Satellite?pagename=Business&c=OUKPage&cid=1044134915191) hoping to resolve a call dropping problem I'd been experiencing lately.
My father recently upgraded to the same phone but hadn't used his yet, this too had the same firmware version as the one I have so I decided to update his first as he had no personal data stored on it.
Downloaded the 42Mb file, tried to run it but received an error. I googled this and found most people to be using winrar to extract the update files from the Orange .exe, which I did. This seemed to complete fully in about 10min and no problems showed up. I rebooted the phone but it just went back into the three colour screen. The update from Orange now doesn't recognise the phone so I'm unable to run that again.
On the bootloader screen is displayed:
HERM100
I PL-1.01
HERM100
SPL-1.09
Then at the bottom it says Serial (or USB if connected)
I gave Orange a call on handset faults tonight but they were already closed.
Could anyone point me in the right direction here please, I'm really stuck on this and the worst bit is it isn't my phone.
Thanks in advance.

No worries.
I suspect your phone will be fine.
Check the following:
The Wiki
The upgrading forum
The bricked Hermes thread
Or, maybe someone hanging out at the IRC channel can help out.

Thanks for that. I'll have a look through the links you've given.
As the update was provided by Orange I presumed it would be straight forward and work, seems I was wrong.

It is easy - all you need to do is establish an activesync connection and then double click the orange .exe fike you downloaded... What needs extracting?

oink1 said:
It is easy - all you need to do is establish an activesync connection and then double click the orange .exe fike you downloaded... What needs extracting?
Click to expand...
Click to collapse
Yeah, that's what I thought. I've applied updates to Windows Mobiles in the past like this and they worked fine.
When I double click the orange .exe file I get an error message which says part is corrupt, I've downloaded it several times but it still says it's corrupt in some way. The way around this I found on google was to use winrar to extract the exe and run the update file found within it.
I now can't establish an activesync connection and get Invalid Vendor ID error saying it can't be used on this device.

mrgordon said:
When I double click the orange .exe file I get an error message which says part is corrupt, I've downloaded it several times but it still says it's corrupt in some way. The way around this I found on google was to use winrar to extract the exe
Click to expand...
Click to collapse
Just general advice this is mate -
As a rule of thumb I'd only 'force' the extraction of files from a currupt download, be it exe or another type, if you are looking from one or some files from within that set which may have survived the corruption. Even then it depends very much on what you're doing with the files afterward. If unsure, best avoided.
With the rom update, you're getting an exe file - albeit a compressed, self-extracting file that WinRAR or Winzip, 7-Zip etc. can work with - that really does need everything within it intact to work.
You've been unlucky in a way because had a different part of the download been corrupt it might not have run in the first place after extraction.
Hopefully you've got it all up and running by now from the pages posted above.

chunkymonkey said:
Just general advice this is mate -
As a rule of thumb I'd only 'force' the extraction of files from a currupt download, be it exe or another type, if you are looking from one or some files from within that set which may have survived the corruption. Even then it depends very much on what you're doing with the files afterward. If unsure, best avoided.
With the rom update, you're getting an exe file - albeit a compressed, self-extracting file that WinRAR or Winzip, 7-Zip etc. can work with - that really does need everything within it intact to work.
You've been unlucky in a way because had a different part of the download been corrupt it might not have run in the first place after extraction.
Hopefully you've got it all up and running by now from the pages posted above.
Click to expand...
Click to collapse
I was a little reluctant to try what I did, but had read of others who'd had the same issue with the download and it had worked for them.
Hinesight is a great thing
I had a go the other night at it but didn't get anywhere, about to have another go now.

Sprint TV -- Does Anyone know what's going on ???

Okay I installed the first .cab file and it worked fine up until last week. It said Thank you for beta testing, we are now releasing the final version.
Okay today it prompted me to Upgrade to the final version and gave me a new .cab. But now when I run it I get this message:
"The file 'Sprint TV' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file."
Does anyone know what's going on? Does anyone have the .cab file that will work?
Please Advise.
Thanks!

will this work on the 8125

zcink said:
Okay I installed the first .cab file and it worked fine up until last week. It said Thank you for beta testing, we are now releasing the final version.
Okay today it prompted me to Upgrade to the final version and gave me a new .cab. But now when I run it I get this message:
"The file 'Sprint TV' cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file."
Does anyone know what's going on? Does anyone have the .cab file that will work?
Please Advise.
Thanks!
Click to expand...
Click to collapse
1005 works for me. I got the same error when I tried to install it onto the storage card. Make sure you are installing it onto the device.

will sprint try to get money for this

Okay I installed it on the phone and yes it does work, but after a few mins I get a message saying Invalid User and it closes.
Oh well. Took it off the phone. Maybe next time.

SPRINT TV works with vouge version (cache attached)
You need the cache files to make it work. They contain all the channels and links to the icons, blah blah. Attached.
I know all the solutions. I did them all. It doesnt hurt anything to use this procedure. IT WORKS.
Do this:
Install the Sprint Tv Vouge version. SOFT RESET.
Once restarted-Go to start>settings>phone>options>"services" tab>Internet-->then press get settings. Run the IOTA
Open file explorer then extract the entire folder named "cache" (found inside the attached .zip file) to both:
\windows
and
\program files\sprint tv
Soft reset. If you get the error message. close it and restart. It usually only happens once if at all. DONE. Enjoy.
(for reference: the folder has 200+ files)

Thanks for all your effort. Did exactly what you said. It seemed like it was going to work but then comes up Unauthorized User message again. somehow it knows on T-Mobile network.

No, I'm getting the same unauthorized user error on my Sprint Mogul after it had been working great for a month or so. Maybe Sprint got wise to us and somehow turned it off.

[email protected] said:
You need the cache files to make it work. They contain all the channels and links to the icons, blah blah. Attached.
I know all the solutions. I did them all. It doesnt hurt anything to use this procedure. IT WORKS.
Do this:
Install the Sprint Tv Vouge version. SOFT RESET.
Once restarted-Go to start>settings>phone>options>"services" tab>Internet-->then press get settings. Run the IOTA
Open file explorer then extract the entire folder named "cache" (found inside the attached .zip file) to both:
\windows
and
\program files\sprint tv
Soft reset. If you get the error message. close it and restart. It usually only happens once if at all. DONE. Enjoy.
(for reference: the folder has 200+ files)
Click to expand...
Click to collapse
Hi Followed instructions now I am getting a deactivated user account
any Ideas ? Mine was working fine untill the last night 11-16-2007 just
using the 1005.cab it however started giving me the unauthorised user
account message. I compleatly uninstalled and reset then reinstalled the app then done the cache as instructed now I get the new message deactivated
user account, the program then exits. Thanks Randy

Dudeeeeeeeeeee!!!!
Dont know how to install Sprint Tv!
Sorry for this stupid question...but when i download it...and unwar it...no install file comes together!!!!!!!
Can anyone help me please?!
Thanks a lot! Take care!

Should i unwar it to a special folder in my windows mobile?
Thanks

I got error message " Deactivated user account" then application close itself.

gagak001 said:
I got error message " Deactivated user account" then application close itself.
Click to expand...
Click to collapse
Yeah it doesn't work anymore. They figured out a way to stop it.

I seemed to have installed the program correctly, but no channels show up in the guide. Any use of the d-pad on the 6800 kicks it to the home screen.
Guessing that it is blocked out now?

Sprint in deleting the cache folder
I extracted the cache folder to the sprint tv folder and every time I run sprint tv it kicks me out and replaces it with the old cache folder.

It doesnt work anymore they found out somehow that we got the .cab so yeah it hasnt been working for a month or two now.

Could I copy the program files from a 6900 and then put them over into the 6800. I'm not concerned about the free part as I'm on an employee plan and already don't pay for the services. I just want the ABILITY to watch TV and would like to do radio. I like doing stuff and being able to show it to customers. I just gave my girlfriend the TOUCH (the phone, people, the phone) and she can do SprintTV. Since they both have basically the same programming, I was hoping that transferring the files would work.

The file 'IntShrUI' cannot be opened. Either it is not signed with

Ok found ICSinstall.cab on here and installed it, soft reset, and attempted to install the latest version of the WMWifiRouter program (which I finally succeeded in sourcing!).
However I get a message telling me cryptically that it 'cannot be installed' after attempting install. I wonder if this is related to ICS...
I now have the InShrUI.exe file in /windows/ *but* attempting to run it gives:
'The file 'IntShrUI' cannot be opened. Either it is not signed with a trusted certificate or one of it's components cannot be found. You might need to reinstall or restore this file.'
I reinstalled it over itself (i.e. ran the cab again) same error.
:-/
Was this the right file? I seem to remember it was dated 11th January 2008??
Thanks again for hte help folks!
I should say I'm running Microsoft Windows Mobile Version 5.0 (OS5.1.195 (build 14955.2.3.0).
Lastly I should say I've started a new topic as the last one was getting a bit off topic my original concern having been answered :-D (thanks guys!)

probably you only opened a shortcut (*.ink) and the shortcut pointed to a not existing file. Another thing is that it also was intsalled correctly (the *.exe), but the dll's or whatever are not installed.
Regards

Thanks. I'll try redownloading and repeating.
I was wondering if the file needed signed with some unique private key or something?
Anyways will give it a shot and report back

softonic123 said:
probably you only opened a shortcut (*.ink) and the shortcut pointed to a not existing file. Another thing is that it also was intsalled correctly (the *.exe), but the dll's or whatever are not installed.
Regards
Click to expand...
Click to collapse
Thanks for your suggestion I'm now a tiny bit further on.
On soft resetting the PPC I get the following error:
'Pocket PC Networking
Unable to obtain a server assigned IP address. Try again later or enter an IP address in Network settings.'
InShrUI is still giving the same error as before (and it's definately the .exe file I'm clicking).
However the improvement is: This time WMWifiRouter succeeded in installing...
However the same PPC networking error occurred during the install. I could probably tweak whatever is causing that error to use a static IP address rather than DHCP probably...but it's kind of dodging the problem.
And as said before I can't launch IntShrUI without getting that error. This time there is a shortcut to it though in program files.
I should also say that neither the executable or the shortcut has an Icon Image (i.e. it's the default no icon blank) so I suppose it might be the .exe file that's corrupt (since the shortcut get's it's icon from there I think?).
Last but not least:
WMWifiRouter reads:
Code:
'Not Connected'
Waiting for connection
I suspect the problem must lie with InShrUI but then again I'm a noob so I'll wait for the XDA gods to come and share their wisdom!

MrVarioII said:
Thanks for your suggestion I'm now a tiny bit further on.
On soft resetting the PPC I get the following error:
'Pocket PC Networking
Unable to obtain a server assigned IP address. Try again later or enter an IP address in Network settings.'
InShrUI is still giving the same error as before (and it's definately the .exe file I'm clicking).
However the improvement is: This time WMWifiRouter succeeded in installing...
However the same PPC networking error occurred during the install. I could probably tweak whatever is causing that error to use a static IP address rather than DHCP probably...but it's kind of dodging the problem.
And as said before I can't launch IntShrUI without getting that error. This time there is a shortcut to it though in program files.
I should also say that neither the executable or the shortcut has an Icon Image (i.e. it's the default no icon blank) so I suppose it might be the .exe file that's corrupt (since the shortcut get's it's icon from there I think?).
Last but not least:
WMWifiRouter reads:
Code:
'Not Connected'
Waiting for connection
I suspect the problem must lie with InShrUI but then again I'm a noob so I'll wait for the XDA gods to come and share their wisdom!
Click to expand...
Click to collapse
Is there no1 who can answer this? Anyone got any ideas?
Device is a hermes (T-mobile Vario-II) running WM5.....
There's one MAN point up for grabs for whoever can solve it!

I tried installing WMWifiRouter 0.89 onto a ROM which didn't have ICS included (which meant I had to try the same route you did) onto my Vario 2... I just couldn't get it to work, and I spent a while trying to make it work too.
I'm figuring that there's some deep-seated DLL or system association which ICS needs, which isn't configured if ICS is stripped out of the ROM - I ended up just reflashing with another ROM (the T-Mobile WM6.0 official ROM) and ICS and WMWifiRouter works fine.
Sorry that's not a solution, but it's the only way I could get it to work. Not an expert ROM cooker, so my knowledge of how ICS is stripped / included in ROMs is fairly limited, though I understand the concepts and techniques.

Thanks for your help Christopher.
I considered flashing a working ROM. My worry is about losing all the programs I have installed on the device (it took a long time to get it *this* customised ;-) ) is there any way to flash the new ROM while keeping the old registry entries etc. for registering my programs (Especially those I've bought such as Oxford Handbook of Clinical Medicine - which I cannot register anymore)? ...
Or could I somehow back up the registry and restore it later (I know that's likely to be a dangerous idea...perhaps simply the file associations and programs stuff -the windows mobile section?)
Thanks bro!

MrVarioII said:
Thanks for your help Christopher.
I considered flashing a working ROM. My worry is about losing all the programs I have installed on the device (it took a long time to get it *this* customised ;-) ) is there any way to flash the new ROM while keeping the old registry entries etc. for registering my programs (Especially those I've bought such as Oxford Handbook of Clinical Medicine - which I cannot register anymore)? ...
Or could I somehow back up the registry and restore it later (I know that's likely to be a dangerous idea...perhaps simply the file associations and programs stuff -the windows mobile section?)
Thanks bro!
Click to expand...
Click to collapse
Bumping as no replies for ages
Anyone?

Bumping again as no replies for a week or so

Bumping again to ask if anyone knows a way of slving this without having to reinstall all my programs, re register them, and reconfigure everything? (which I suspect installing a different ROM will do?) is it possible to back up the registry entries for all of my programs then do the ROM upgrade and restore the registry entries from my other programsMost of my programs are installed on the microSD card anyway (i didn't want to use up the main memory and slow the device up).??
If so how?
Thanks again folks !

I have the same problem...
I cant seem to find the answer but will continue to try.

if your programs are installed on your memory card then chances are you should be able to past shortcuts into the programs directory after reflashing. I tend to do this BUT I have found some programs that need to be re-installed or re-registered. Backing up registries can cause SERIOUS problems in itself so I would 1st do a full backup of your system (try spb backup, it backs up EVERYTHING on the phone then re-installs the lot so it seems like you never had a problem..) then flash. Try putting on shortcuts and if you have no luck you have the choice to start again on the new os or reflash to old and then restore backup (old problems wil still be there). Hope this helps.
Ps. I use resco explorer instead of the crap file explorer on the phone. It allows MUCH more versatility to do as I want. Cheers....

SOLVED:::How to digitally sign a cab with a trusted certificate

hi
Im basically developing this titanium modification, it's already finalized and ready for cab'ing....ive tryed CE Cab manager, quikcab and they both succesfully build the cab perfect but when i go to install it i get the "installation has been unsuccesful because it is not digitally signed with a trusted certificate".....so how do I "sign" a cab?...ive installed sdcerts, ive tryed editing the xml/INF files and still no luck..ive tryed googled, looked thru the forums, n nothing....any ideas? ive attached the cab too
THNX!

usually it's sufficient to install sdkcerts followed by soft reset. however the original certificates expired on 31/12/09 so you need to make sure your sdkcerts contains the new certificates from 2010. I personally don't know about an updated sdkcerts and I installed the new certificates manually. they are available from microsoft. developers.windowsphone.com I think. and make sure to first remove ALL of the old ones, otherwise it won't work.

Download the new certificates here: http://htcpedia.com/news/new-certificates-out-for-windows-mobile-developers.html

Is there a cab with these updated certificates anywhere?

well i signed the two files that needed to be signed so you should be good to go on the install...also here is the signer program to do so in the future...

I have msigner with the updated certificates. The problem I am running into is in getting the certificates on my phone. I have tried to install manually, I have tried to delete and reinstall. But when I move a signed file to my phone it is not recognized. The sdkcerts file appears to have the certificates that expired 12/31/2009.
I have searched high and low, asked just about everywhere and cannot find a cab for the new certificates.

bboyle said:
I have msigner with the updated certificates. The problem I am running into is in getting the certificates on my phone. I have tried to install manually, I have tried to delete and reinstall. But when I move a signed file to my phone it is not recognized. The sdkcerts file appears to have the certificates that expired 12/31/2009.
I have searched high and low, asked just about everywhere and cannot find a cab for the new certificates.
Click to expand...
Click to collapse
Here ya go

jdmsleepr said:
well i signed the two files that needed to be signed so you should be good to go on the install...also here is the signer program to do so in the future...
Click to expand...
Click to collapse
WOW...you dont understand....THANK YOU!!!!!!!!!!!!!!!!!SO MUCH....like really thank you...

NilsP; said:
Here ya go
Click to expand...
Click to collapse
Thanks NilsP, i'll try this later today.
Double thanks, this works.

Doesn't one need a package called no cert also ?

Not sure what "no cert" is. unsigner works on most files. I have found a couple of dll's off of my Imagio that are not affected by unsigner though.

HD2 certificate/component problem

Up until a few days ago, my HD2 was working fine. Then I tried to install Android. I used the one that you just copy to the storage card and run a file called zharet.exe ( !!NOT HARET.EXE!! ). I think it was Cotulla's ROM. First time, it crashed. Second time, meaning after I installed Radio ROM version 2.12, which is required (more specifically, 2.08 or above is required, but 2.12 was easier to find), it started and installed, then rebooted. Third time it worked and was able to send a text message to my stepfather. I switched back to WinMO to ask him if it got there, then I started Android again. It crashed, sending me to the boot screen of WinMO. Upon this start I was no longer able to run many files (executables), the running of which resulted in the message "The File *PROGRAM NAME* cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file."
I have tried numerous fixes:
Soft reset
Reinstalling the applications
Seeing if .NET Compact Framework was installed; the phone claimed it was, but I couldn't find any trace of it and so I tried to reinstall it. I was not able to, so I "uninstalled" it from the phone, which still thought it had it; the operation took no time, so I doubt it was there in the first place. When I tried installing it to the phone again, it said that this version was already in the ROM. Also tried installing an older version of the CF, but it just said I had a newer version.
Switching memory cards (3 different ones)
Renaming the memory card and restarting, a fix recommended to some other people who had a problem with similar symptoms. It refused to cooperate and said that the memory card could not be renamed.
My next step will be to rename the memory card using a device other than the phone itself.
I don't want to hard reset as I wish to keep my messages and contacts, but if that's what is needed to "un-half-brick" this phone, I will of course do it. The way it acts now, I might as well have kept my n95.
It is worth noting that HardSPL should be installed, as it was required for the Radio ROM flash.
EDIT: HardSPL install IS verified, boot screen reads as follows:
PB81100 HX-BC
SPL-1.42.HSPL XE
0x05
CotullaHSPL 0x30
In this thread, Gargoyle999 is describing my exact problem: forum.ppcgeeks.com/showthread.php?p=1882858
Keep in mind that this phone is Norwegian with Telenor as its carrier, although the phone itself is not locked and capable of using any carrier.
EDIT: The files that may not be run are mostly third-party ones, like MorphGear, zharet, Google Maps and so on. Most programs that came with the phone, like Copilot, Footprints and Opera work.
I am not too familiar with XDA, so forgive me if I am posting in the wrong section or making some other rookie mistake xD

I am having the same issued on one of my HD2's...anyone??? Help!!!!

This is NOT and android problem.
I'm not exactly sure, but it's a security measure in WinMo that disallows unsigned programs from running after the system has crashed due to those programs running, probably to protect the system from malicious programs.
All you need to do is disable security on it. There are various thread on this site in different places that tell you how to. Personally, I found the mobile security configurations manager(windows) is the best way. Just plug in your phone in WinMo, using activesync, open the program, and load device. Then you can just select no security, and provision it. It'll overwrite all the proper registery settings and whatnot for you.
Also, GOOGLE IT. I found all this information myself just by searching "Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring this file" +windows mobile 6.5

Yes, yes Google it...I understand...But guess what? I did and found the same utility. And guess what? I got another error when it tries to install a cab file on the phone and for whatever reason the cab file errors out...I came here after reading and trying a ton of stuff and happened upon the OP's topic today.
Another thing is I realize it may not be an Android specific problem BUT prior to installing the mattcfroyo build and then attempting to test another build I didn't have any issue installing a cab file from the SD card. Also before anyone offers about installing another SD card I tried that also and no haps.
Weird and I am still searching for a solution but again XDA is the spot and researching here has not provided me with a working solution as of now....sssooooo...HELP!? Or not...

lstrike said:
Yes, yes Google it...I understand...But guess what? I did and found the same utility. And guess what? I got another error when it tries to install a cab file on the phone and for whatever reason the cab file errors out...I came here after reading and trying a ton of stuff and happened upon the OP's topic today.
Another thing is I realize it may not be an Android specific problem BUT prior to installing the mattcfroyo build and then attempting to test another build I didn't have any issue installing a cab file from the SD card. Also before anyone offers about installing another SD card I tried that also and no haps.
Weird and I am still searching for a solution but again XDA is the spot and researching here has not provided me with a working solution as of now....sssooooo...HELP!? Or not...
Click to expand...
Click to collapse
Look up all of the google registry fixes, and try every single one of them.
If none of them work and the program I recommended doesn't work, backup and hard-reset.
then, when it's done first thing use that program to disable security.
Also, most custom ROMs have security disabled by default.

Well I just went ahead and flashed a new rom and I am good to go...

I have tried your application. Got the same results as lstrike, error when installing CAB file. Also, how am I supposed to edit the registry when I can't run third party programs?

Will flash Miri's ROM soon. Any idea of whether or not that one has security disabled by default?

sigh i got the exact same problem after trying to run andriod.... any luck?

same problem here, did anyone face the problem then resolve it?

I found the solution !
When the error appears just go to marketplace, download the free version of Resco Explorer
(Resco was the first official registry app I found but if there's another in marketplace i guess it will do just fine)
After this open Resco Registry (included in Resco File Explorer) and go to
HKEY_LOCAL_MACHINE\Security\Policies\Policies
Then go to 0000101a and change DWORD Data value to 1
Now every thing is perfect and you can open all of your apps
Good luck !

Thank you, this solution saved my day!
Rat01 said:
When the error appears just go to marketplace, download the free version of Resco Explorer
(Resco was the first official registry app I found but if there's another in marketplace i guess it will do just fine)
After this open Resco Registry (included in Resco File Explorer) and go to
HKEY_LOCAL_MACHINE\Security\Policies\Policies
Then go to 0000101a and change DWORD Data value to 1
Now every thing is perfect and you can open all of your apps
Good luck !
Click to expand...
Click to collapse
Excellent! great work, thank you!

Rat01 said:
When the error appears just go to marketplace, download the free version of Resco Explorer
(Resco was the first official registry app I found but if there's another in marketplace i guess it will do just fine)
After this open Resco Registry (included in Resco File Explorer) and go to
HKEY_LOCAL_MACHINE\Security\Policies\Policies
Then go to 0000101a and change DWORD Data value to 1
Now every thing is perfect and you can open all of your apps
Good luck !
Click to expand...
Click to collapse
Thank you!