Database Users

How do uninstall - Smart Dialing and Intellipad

Can't see them in the add - remove programs.
Cheers

I thought about this long time a go...
the only trick u can do is not to install them in the first place...
these programs ( as well as others ) are in the Ext_ROM.. and are automatically installed after a hard reset..
if you do not with to install them, do the following:
Hard reset, and when you get the customization screen do a soft reset..
now with file explorer you can see a folder called Extended_ROM and it contain all of the applications automatically installed...
enter the Eet_ROM and install only what you wish to have...
PS. these programs are CAB files...
this trick gave me more free RAM, and now I have around 38 MB of free program RAM after a soft reset.
another way, a program call remover.... I never used it to uninstall these stuff, but if you wish to use it, keep in mind that you have to make you date ( in your phone ) something like 2003 or so... because the thing gets locked after that....
I hope this could help
cheers

Cheers mate.
I installed them after a hard reset to see if they were any good, but don't really like them.
I can disable them so it not too much of an issue

Program Installation Problem

I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.

GaryK2 said:
I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.
Click to expand...
Click to collapse
Hi Gary!
I have a lot of experience in this sh*t. WM5 cannot uninstall or install in a lot of cases. Usually if you still have some files or folders which are on the same location than with the installation, installer says: cannot install. In that case you have to delete (or rename) the folder left, and then you can install it. In other cases installer stays in a loop install condition, and cannot continue. In that case try to install another application to finish somelooped order. I realised another thing, which is very interesting: when you want to uninstall a program, and your pda says it cannot be removed - or something -, if I run Vijay555 killphone application in 98% of the cases after it I can uninstall the same.
I hope this wil help!

Hi,
Perhaps I have been lucky but I havent had any issues with regards to installing or uninstalling programs.
I do make sure that I soft reset before and after - so maybe thats a golden rule!
Matt

Yes, softreset would be a good tip in more cases, but it wouldn't solve the problem when you want to install a program which needs a place what exists.

I did find some files in the windows directory and deleted them. That WORKED. Just doing program files is not enough. In this case, the file name was the same as the program. I don't expect to be that lucky all the time.
I have done soft-resets when it does not work. I do a number of trial programs and tend to forget prior to removal. What a apin
Got to love Microsoft - reboot is the answer to everything.

Installation problems.....
I am having the same problem too.
Even after a hard reset when I try and install Sprite Backup & Agenda Fusion I keep getting the install error: 'cannot be installed, try another location'
It's driving me up the wall! I would have thought after a hard reset this wouldn't be an issue. I'm now the proud owner of an MDA Pro (Universal) that I can't use because the software I want to install won't install.
Can anyone help me please?

"remove programs" list empty and cannot install an

hi,
i'm having an odd problem. i am unable to do many things
1) sync with activesync. i can explore and transfer files to and from the device, but only as a guest, i cannot truly sync.
2) remove programs - the list is empty and i cannot remove anything
3) nothing new will install. when i send a cab over, and i try to install it, it will tell me that the installation was unsuccessful.
i belive this all started when an installation over activesync (tomtom) failed, though i am not sure.
i have rebooted my computer, uninstalled and reinstalled activesync, soft-resetted my 8125, tried serial/rndis. nothing seems to work.
the pda is usable right now, from what i can tell. the programs that are already on there work fine. its syncing that is all messed up.
thanks for any help you can give.

and i have managed to fix it, in a fashion
1) make a full backup (except for the sd card) with sprite backup. (i made this backup while i was having these problems)
2) hard reset, let ext rom run
3) restore from backup
everything seems to work, so i can say that i'm happy with it

norelidd, I had your exact same problem last night. Active sync was uploading a CAB file onto the device and I pressed cancelled. No big deal I thought because it cancelled during the uploading process. When I tried to sync it later, nothing worked except for the "explore" files option. I wasn't able to sync, remove, install or even change my today theme. The device itself still functioned normally, made calls normally and got on Cingular's EDGE fine. Just wouldn't sync or install/remove or change the today theme.
I performed several soft resets, deleted any files files on the device created within the last hour of my previous sync incase anything was corrupted, nothing worked. Only solution, I finally bit the bullet and did a hard reset. :x Reinstalled everything and it works fine after the hard reset. :wink:

my mini s wont install cab files from the file explorer. you see, ive recently been admitted to hospital (dislocated hip from a rugby tackle, 4 weeks on traction ) and thought i'd download some games to play. but ive tryed downloading loads of different cab files, as obviously i dont have access to my pc, but when i click on them, nothing happens. any ideas??

This has happened to me twice
I am having the same problem. I thought it was an activesync problem but the first time it happened I was installing .cab files and there was a problem with the install. I had to fix the problem with a hard reset.
My problem now is that I just loaded a whole bunch of programs and I was looking for a good back up program but I do NOT have one on my 8125 yet. How can I back up my programs (or can I) if I must do a hard reset. Is there any way of fixing this problem without doing a hard reset?
Please help!
Thanks.

Still looking for help...
I am really trying to avoid a hard reset. Can anyone help us with this problem? I am thinking it may have been caused by installing programs designed for PPC 2003 and not WM5. But who really knows with microsoft.
Thanks!

Hi!
I'm having the same problem!
The thing is, I CAN'T make a hard reset because I don't have Sprite Bckup installed on PDA and I simply can't installit now! I don't have backup of my PIM data...
Can you help me???
Thanks,
Deiota

Deiota said:
Hi!
I'm having the same problem!
The thing is, I CAN'T make a hard reset because I don't have Sprite Bckup installed on PDA and I simply can't installit now! I don't have backup of my PIM data...
Can you help me???
Thanks,
Deiota
Click to expand...
Click to collapse
Hi again!
Just did the hard reset, but I found out a way to backup my PIM data.
Just copied the PIM.vol file that is on the root of the PDA and then, after the hard reset, restored the file. Done!
Best regards,
Deiota

I'll try it - thanks!
I did the hard reset and everything (except syncing through the exchange server is working). I will copy the file over. I am going to install the backup program first. It seems that my problems came from installing third party programs to the minisd card.

ARrrrrrrrrrrrr I have the same problem, canceled an install from activesync during the file upload...
I still don't see why this would cause an issue because the file had not started the install yet but obviously it has done somthing that I don't know how to fix... does any one know what the device does on a WM5 system when an app tries to get installed? is there a way to reset what ever it has changed?
Many thanks
JFC

This is the exact same problem, as I described here:
http://forum.xda-developers.com/viewtopic.php?t=57461
It is a problem with policies getting screwed up all by themselves.
I just had to do a hard reset and as I didn't have enough permissions neither a backup app, I've lost ALL my data.
I hope I won't have the same problem in the future.

Same problem for me last week. I obviously had to hard reset...

Same problem for me last week. I obviously had to hard reset...

Get yourself a registry editor and make sure that your Policies (on HKLM\Security\Policies\Policies\ ) are exactly like these:
http://forum.xda-developers.com/download.php?id=13422
This is probably the only thing that can prevent us from a hard reset.

I had the same problem on my HTC Mogul (Titan, Sprint PPC-6800).
1.) Before I started, I made a backup with SPB Backup, after I had my problems, but before importing a clean policies registry from another Mogul.
2.) I imported the file, but that didn't seem to help, so I thought maybe there might be some new policies that weren't there before, so I was going to rename the old policies tree, and then re-import the file. BAD IDEA. As soon as I renamed the tree, Windows Mobile kicked me out and required me to set a device password. It wouldn't run any applications or communicate with Activesync saying I didn't have enough permission. Nor could I re-run Resco Registry Editor.
3.) Someone else here said that he made a Sprite backup after the problems, did a hardware reset then restored, and it solved his problems. That didn't make sense to me, but I did have that newly created SPB Backup image, and my PDA at this point was pretty useless. So I hard reset and restored the image of my device and all the problems are now gone! I don't understand why, but I'm glad it's working.
Conclusion:
If I didn't have backup software already preloaded I would have been screwed, because when my PDA got initially messed up one of the symptoms was that I couldn't install any new applications. I should do backups more often, but the fact that it takes 20+ minutes makes it a unfun process.

ActiveSync w/USB stopped connecting

Suddenly Activesync will no longer connect to my Universal
I hear the tone when I plug in the cable and AS displays connecting, however it fails to connect. Next I tried upgrading from 4.1 to 4.2 and this did not help. The only difference is AS will timeout and display a troubleshoot screen. Troubleshooting could not find anything. I rebooted my PC and Universal multiple time to try the classical fix without any success.
Any ideas what to try next?

howabout:
soft reset universal.
backup universal, and hard reset then restore.
delete partnership.

skywriter said:
howabout:
soft reset universal.
backup universal, and hard reset then restore.
delete partnership.
Click to expand...
Click to collapse
I was afraid that someone was going to suggest that That was on my list to try. First I want to check my home computer. A hard reset may be in order either way. For as long as I can remember, I can not get my Universal to uninstall a program. It always complains that uninstall did not work. I do soft resets before uninstalling. Therefore, I wind up manually deleting program files and shortcuts.
Does a hard reset clean up the registry?
How do I do a backup if I can't connect?

GaryK2 said:
Does a hard reset clean up the registry?
How do I do a backup if I can't connect?
Click to expand...
Click to collapse
a hard reset will return the registery to factory values and entries.
i use spb backup. you can get a .cab of the program. so you can put it on an SD card and backup to that (assuming you have one)
of course the restoring the backup will return the pda to the previous value state, but perhaps something will get lost that got it wedged in the first place.
to be honest, i have never found a cause for weird activesync behaviour or a repeatable work around often just 'doing stuff' fixs it.

skywriter said:
GaryK2 said:
Does a hard reset clean up the registry?
How do I do a backup if I can't connect?
Click to expand...
Click to collapse
a hard reset will return the registery to factory values and entries.
i use spb backup. you can get a .cab of the program. so you can put it on an SD card and backup to that (assuming you have one)
of course the restoring the backup will return the pda to the previous value state, but perhaps something will get lost that got it wedged in the first place.
to be honest, i have never found a cause for weird activesync behaviour or a repeatable work around often just 'doing stuff' fixs it.
Click to expand...
Click to collapse
This solved most of the problem. Thanks.
Wi-Fi config to work needs some tweaking - don't know why yet. However the #1 problem of active sync is now working.
I still can't remove a program via activesync or PPC. I mkust mannually delete files

GaryK2 said:
I still can't remove a program via activesync or PPC. I mkust mannually delete files
Click to expand...
Click to collapse
oh you remove packages with actisync? i never use that. i use the start->settings->system->remove programs. that removes stuff that's been installed with cabs, and activesync.

App folders not going away.

I uninstalled Office from my phone with WM6 but the folder is still in the Program list.How do I get rid of it? ?And there is two calanders, I haven't installed anything yea, anyone know how to get rid of them?

clear temp
use clear temp application
hopefuly it will help u
it clears bad or unused registry entries

Didn't work , I still have the Office folder and the two calander programs.

You know of a WM6 ROM that has ONLY the WM6 stuff nothing at all extra?

reset!!
have u done soft reset after clear temp?

No, how do I do that?

reset
re-start ur device Buddy!

Soft resetted it but they are all still there. Will hard resetting it bring it back to the way it was when the ROM was installed?

definetly!

Any other ideas then? Or could you point me towards a really stripped down version of WM6 or one that works real good?

but remember to remove storage card n backup ur contacts etc. before hard reset!

I only installed the ROM tonight so I have nothing on there so no need to backup.

I have the same problem with xplodes 6.13.00 ROM, its worked perfectly for around 3 weeks now. Its brilliant work.Although i have more than one icon in my programs list. e.g two file explorers, two camera's

try using 3trd party software for clean, i'm using SKTools its remove duplicate shortcut, empty folder etc.