Database Users

XDA II Won't turn on

I've just got back from work having lef my XDA II on O2 at home, and the thing won't turn on!
When I plut it into the charger, a faint red light comes on (where the green signal indicator usually is), However after a few minutes charging it should deffinitely turn on, yet it still does not.
Does anyone have a clue whats going on??
If the main battery and backup battery run out, shouldnt sticking it in the cradle charge it?
Any help much appreciated

Try removing the main battery for a while then try again.

I've had a few of such experience. It won't turn on. Even charging it from the power main, soft reset, take out main battery for a minute or half...
The only way to wake it up is to HARD RESET.
Strangely, I thought somehow the battery ran dry, but after one hard reset I noticed the main battery was at normal level, backup battery 100%. How frustrating. It happened a few times already.

8) I also found this problem. I use Spritebackup and schedule to backup everday at midnight. So, I can restore after have to do hard reset

What ROM version are you running on your XDA2?
I had the same problem on my MDAII and I was on 1.60.00WWE but an upgrade to 1.72.00WWE fixed the problem. That ROM also used to wipe my SD Memory!... Now I'm on 2.06.00WWE (Windows Mobile SE) and it's better than ever!!!
Good Luck!

Rayan said:
What ROM version are you running on your XDA2?
I had the same problem on my MDAII and I was on 1.60.00WWE but an upgrade to 1.72.00WWE fixed the problem. That ROM also used to wipe my SD Memory!... Now I'm on 2.06.00WWE (Windows Mobile SE) and it's better than ever!!!
Good Luck!
Click to expand...
Click to collapse
I had the problems when I was on 1.60.00WWE. Since the very last hard reset (device not responsive to soft reset after a flight in February), I changed it to Sin's Merged ROM version 2 (WM2003SE). I wouldn't say it's better than ever, as I noticed the device is slower but it has been ok ...

I just joined the list because of this issue.
I have ROM Ver 1.72.00WWE and Radio Version 1.17.00.
I only upgraded both ROM and Radio in the past fortnight. It's only since the upgrade that I've had the problem of not being able to 'wake' the XDA and having to do a 'ahrd' reset. I have also another issue regarding the GPRS connection but I'll write a separate email on that.
Seamie

XDA II Problems
Its nice to know other people have the same problems.....
I have had similar problems and either just remove the battery or do a soft reboot. As I travel a lot, I can't get to my desktop to back up. So I use a 1GIG SD card. But I have'nt lost any data yet.
One annoying problem I had was the damn thing kept switching on every time I picked it up or put in the hard case, or even just laid it down. It seems to have disappeared now. Has anyone else had the same problem? :roll:

so its fate!
check in this morning and mine is doing nothing, nada, zip
hmm soft reset nothing check the threads and this ones at the top!
used all day yesterday sitting on the charger overnight and bingo its dead...

Same problem
Have had intermittent problems with being able to turn on. Took battery out for a while and when it decides to work it automatically has performed a hard reset. Use daily for receiving jobs, recording serial numbers using BT scanner and then e-mailing. As well as being my phone and GPS. Have started taking my laptop with me just so I can restore data on the run.
What a pain!

XDA Problems
From the replies given it appears that the problem lie swith the battery. Has anyone raised this with the supplier? I was thinking of getting a spare one, but they are a bit pricey.

I honestly don't think it's the battery that's at fault. This is because I didn't have any problem with my XDA II until I upgraded the ROM and Radio recently. Secondly, it happens irrespective of whether the battery is fully charged, half charged ... whatever. IMHO, it's whatever was done in the upgrade!

When I got mine back from repair the battery was totally drained as well as the back up battery. would do nada, not switch on, nothing whatever I did.
A few minutes on the charger was not enough. You have to leave it in for about 14 hours once it's in that state for it to become live again.
Don't ask me why, but it needed at least 14hrs on that mains charger !

I too suffer this problem .... only since upgrading too.
Will try the Spritebackup method

guys i have a similar problem. my power button has broken and i turn on the device with the record button (i have remapped the buttons). Yesterday i turnd it on and the screen freezed on the today screen . I performed a soft reset, the screen went blank and it never turned on. Now the device is dead, soft reset won't work, it doesn't seem to charge (no light when i put it on the cradle) and i cannot perform a hard reset because i do not have a working power on/off button.
Is there anything i can do to turn it on?

Before the experts arrive, you could try removing your battery and simcard and leaving them out for a good 15 minutes they try again.
I broke the power on button off my last xda, my hubby soldered it back on

I've had the same problem since 10 days now. First time (friday), the phone just reset itself (hard reset) without reason... 4 times within 2 hours. When I came home i reloaded it for 12 hours and restored a backup. It worked fine from saterday until wednesday.
Then on wednesday it reset (hard reset) itself almost 10 times. Thats the first time i noticed a red light when I tried to recharge. The red light dissapeared after a couple of minutes and the phone would switch on again ... in hard reset mode. Again I left it charging a whole night and restored the backup the next morning. It worked fine again until ... yesterday (monday)... I dropped it (stupid me). It went completely dead. Even when recharging for 2 hours the light was still red. A new fully charged battery (my first thought) did not help a bit.
This morning I opened it up (its about 18 months old, so no more waranty) and i found nothing. When i closed it up... it did a hard reset !!! I changed nothing inside (I even found a little piece of metal afterworths that must have fallen out!). I suspect it was the fact that i removed the battery AND the SIM-card for more than 30min that did the trick. My phone is not SIM-locked (illegal in Belgium to sell sim-locked phones, good thing, but they are a lot more expensive here too). A brand new battery did not help.
Problem is ... when I send it in for repairs, it will be gone for about 4 weeks ! And the best they can do is give me a Sony Ericsson P900. I appreciate their effort, but carkit wont work, no GPS, etc... so i would rather try to solve the problem myself. I'll contact the repair center today and see what they suggest. I'll keep you posted

Cissen, how did you get on? Have you found an answer to your problem yet?
Edit: Mine crashed again yesterday and it showed the battery as being empty although I had fully charged it the day before.... so, I have now ordered a new battery.
They are pretty pricey for branded ones but I found this site yesterday so have ordered one from there - only 20 pounds including delivery so not wasted too much if they're crap
http://britishpound.ecyan.com/batteries-chargers/batteries---mobile-phones-and-pda---o2.shtml

I've got this problem too, when I first got it, it turned for about three seconds then turned off, so I thought it was a dead battery. but when I put the battery in there is no charging light, I have tried 2 different batteries that work fine in my other xda IIi. If I take the battery out and place in the charger a red light comes on.

Ei guys. this is a bit different from your experience. Anyone experienced by just changing battery it went hard reset? or just by changing sim card on the phone, removing the battery just for a second the phone went hard reset although I did checked the backup battery which is in 100%. Anyone?

HELPPPPP !!!!!!!! o2 NEO DEAD ????

This is crazy. I made a few calls before I slept and my battery was at 40% level. When I woke up and saw my phone wouldnt come out from standby mode. I saw none of the lights on my phone were blinking. I assumed that the phone shut down by itself. I pushed the power button it started and in 3 seconds it shut down by itself. I assumed that its battery is dead so I connected it to my computer but I did not see any orange charging light. So I connected it to the wall charger. This is really shocking I saw a red indicator light it stayed there for 2 seconds and went away. I am really scared my phone is not starting please help !!!

...same issue here! -> solved!
Hi! I own a XDA Neo for one week now and this morning this happened to me: I did set an alarm the evening before to wake me up, battery was at 82%, so I did not connect the device to external power. I woke up in time, but not by the alarm. Instead the XDA was off and when I presses the 'on' button it did a soft reset... The reset reached the Windows screen (after the provider logo screen) and the alarm went on. I disabled the alarm and the XDA froze. I did two more soft resets, both with the same result. When I tried to 'reanimate' the device the fourth time, nothing happened at all. No soft reset, no hard reset, no boot loader, no indicator LED when connecting it to the charger
I removed the battery, the SD and the SIM and tried several times to reset the damn thing - no fu..... way! Does anyone know the 'magic trick' or should I send the device in for exchange/repair (it's one week old!)???
Thanks for helping a newbie :wink:
EDIT
I don't believe it, the battery was simply discharged completely! From 82% at 10pm the evening before to 0% at 7am the next morning. With BT and WiFi off, excellent signal from provider, no other progs running in the background and screen shut off as well... What a crappy little piece of sh..! Guess I have to get a more powerfull one from Ebay.

Same problem here, damn it!
brainbanger said:
EDIT
I don't believe it, the battery was simply discharged completely! From 82% at 10pm the evening before to 0% at 7am the next morning. With BT and WiFi off, excellent signal from provider, no other progs running in the background and screen shut off as well... What a crappy little piece of sh..! Guess I have to get a more powerfull one from Ebay.
Click to expand...
Click to collapse
How did you figure out that the battery discharged completely?
My XDA Neo was fine this morning with 22% battery and just after lunch (without using it) it stopped working! And it's one week old!!

I have the same thing, have no idea what to do!
First time it happened i exchanged my device, but the problem was still there and i thought the battery were dead. i bought the new one- and it work!!! But now it happened again!!

dead mda vario

My vario has died. Went to bed a few nights ago and put it on charge as usual. Woke up the next morning and it was dead.
No power, no lights, nothing. I have removed the battery, tried a different charger, made sure no buttons are stuck down.
Any thoughts would be appreciated.

Mine died too!
I had oc-ed it for a year now on 240 MhZ (using Omapclock), which has never been a problem.
Yesterday my radiosignal went away so i had to reconnect it. After that i started Tomtom. After a minute the PDA resets itself. Again troubles finding a radiosignal. Than the image started to get blurry (while finding a signal) so i restarted again (soft reset) and it came never back alive.
Battery was OK, i tried a hard reset but nothing. Hopefully i can find a way to un-brick this thing.

Not exactly the same circumstances as my phone but very unfortunate all the same...

phupton said:
My vario has died. Went to bed a few nights ago and put it on charge as usual. Woke up the next morning and it was dead.
No power, no lights, nothing. I have removed the battery, tried a different charger, made sure no buttons are stuck down.
Any thoughts would be appreciated.
Click to expand...
Click to collapse
There is a 9-volt battery trick somewhere on these forums here to give your battery enough charge to reboot the phone so you can then charge it. Try searching for this. It saved me when I made the mistake of mixing 1.xx bootloaders with a 2.xx rom and couldn't charge my phone.
Did you flash anything prior to retiring for the evening the night it didn't charge?
What type of charger did you use to charge with? Some chargers for the Wizard are notorious for not working when the device is not booted fully into windows.

deeluh said:
Mine died too!
I had oc-ed it for a year now on 240 MhZ (using Omapclock), which has never been a problem.
Yesterday my radiosignal went away so i had to reconnect it. After that i started Tomtom. After a minute the PDA resets itself. Again troubles finding a radiosignal. Than the image started to get blurry (while finding a signal) so i restarted again (soft reset) and it came never back alive.
Battery was OK, i tried a hard reset but nothing. Hopefully i can find a way to un-brick this thing.
Click to expand...
Click to collapse
Ouch this sounds like a hardware issue I don't think your device is bricked just worn out I hope I am wrong though.

sorted.
I have been using a Motorola V3 charger to charge my pda for about 6 months without problems. All of a sudden it no longer wants to charge when connected to it.
Last night I got the real charger out of its packaging and plugged it in. Hey presto its back online....
Strange...

Wizard situation: worse then a coma and maybe better than dead... But doesn't turn on

Hi there,
First I apologize about my poor English, I am Brazilian and should speak portuguese, but this is the best forum ever... so I'll try my English
My story:
Four days ago my 1,5 years old 9100 running the WM6 NTS was working perfectly, the best device I ever had. But, at night, I removed the battery to get the SIM card and then I put the battery back but did not turn on the phone. I used the SIM card in another phone during the night. I was afraid to lost it.
In the morning, I removed the battery again, put back the SIM card and then the battery. When I tried to turn it on, nothing happened, just like as if it was without any power. I was surprised, because I had fully charged the battery in the night before and before I first remove the battery, it was about 80% of power. So, I decided to try to recharge again, but there was no lights on. I left it charging for about 10 minutes and got nothing.
So, as I was leaving home, I put the 9100 in my pocket, after a few minutes I tried to turn it on again and it worked. The battery meter was showing about 80%.
Ok then… It worked well on Monday. But when I woke up yesterday morning (Tuesday), the phone seemed to have self-restarted during the night. So, I typed my password and it started working well again. I checked the battery meter and it was showing about 40% of charge. After a few minutes the phone seems to be totally dead. I tried to charge it again and after 2 hours I got nothing, it was still dead, did not turn on and there were no lights on.
Later on that day, I got a multi-meter and checked the battery tension. With the positive on my left I could check that measuring the power with the wires on the 1st “slot” and on the 3rd on, I get 3.47V. Measuring the 1st with the 4th I get 3.63V and measuring the 1st with the 5th or 6th I get 3.75V. Check what I mean at http://webtennis.rg3.com.br/qtek_9100/battery.gif.
I tried to remove the battery, then put it back and then turn it on again… It started, but in a few seconds, when was showing the OS, SPL, etc… it went off. I tried that again; it started, loaded the OS and went off. Once again I tried this, but with the power cable on, so it started but in seconds was off again.
So I thought “that might be a bug, maybe if I run the update utility it will work”. I started the phone in the bootloader mode, but before I connect the USB cable and start the RUU the 9100 went off. A few more times tring to remove the battery and starting it again, it went off and never came back again!!
I plugged the power cable on the wall and on the phone and there were no lights on, but I could feel the battery a bit warmer, just like it used to get. I left on the wall all night long and today in the morning still nothing. I removed the battery for about 30 minutes and got nothing, neither the screen with the OS, SPL, IPL…
Now I am despaired, don’t know what to do, no clues. I am in Brazil and don’t know where I can take to be repaired and have no plans to get back to Canada or Europe for the next 3 months.
Can you help me with this problem? I love my phone and want it working again.
Thanks for all your help.

Battery problem...?
It seems as thought you may be having a problem with your battery, not your phone. Try buying a battery off eBay, they are pretty cheap, and that should tell you what the problem actually is.
Or if you know anyone that has a wizard, try your battery in their device. If the problem is still appearing, then you will know that you just need a new battery.

Battery or charger ?
I agree with zakhir_n, it sounds like a battery issue not the phone. My friends MDA battery died after 2 months of use, so you can never be sure. We swapped batteries and revealed it was his battery not taking a charge.
Next check that you are using the original charger. I went away on business and grabbed the nearest charger for my 8125. Needless to say I grabbed a Motorola charger and it refused to charge the dead battery. Make sure you have the original charger, as it MUST say 1000ma or 1Amp output on the plug. The Motorola one I used was only 500ma or .5Amp and it was unable to recharge a dead 8125 (MDA) battery.

New status: WORKING
Hi there,
Thanks for all the posts.
Well, I checked my charger and it is a 1A 5V and my battery gets 100% of charge.
This is what I did:
Fully charged the battery, removed it for about 1 day an then I turned it on. Surprise!!! It was working and worked for 20 minutes and went off again e seemed to be dead.
Once more I the same thing but this time I flashed it with an official ROM. Fully charged the battery and removed for about 1 day. When I tried to turn it on, it worked as it was new.
So I flashed it with the WM6 Core 2.0n. It worked perfectly. When the battery got 80% of power, it restarted itself for several tines.
Now I bought a new battery and it is working very well, no problems till now. Guess you were right… I really had to change the battery.
Thanks for all the help and sorry about my English!!!
Regards,
Arthur

Nooooooooooooooooooooo
Hi there… Got the worst birthday present ever!!! Today I woke up and my QTek 9100 wasn’t working.
I got a new battery, when I put it on my phone it was 54% of charge. I used it till it gets 13%, then I fully charged it with my computer’s USB cable. Used the phone for 1 day and the battery was again around 80% of charge (just like the other time). I put it on “flight mode” went to sleep. When I woke up……. it was not working anymore, I put back the old battery and got nothing.
Now it is with the new battery being charged with my wall charger (1A 5V), but there is no lights on.
I already tried to run the WM5, tried a new WM6, checked the charger, replaced the battery and none of this seems to solve my problem… Do you know what more I could try? Do you know where I can send it to fix in Brazil?
I don’t know what to do… I already sent e-mails to QTek and to HTC and after 1 week got no answer…
Thanks for all the help!!!

Battery or device dead? Any chance for my G4?

Hi guys!
I had some hardware related problems last week with my wizard (G3). I sent it to vodafone and got a new device. The new device is a G4-Model, so I vistited the Wizard G4 forum to check out how to flash new roms to G4 models.
I flashed my wizard with the shelltool and got some problems while upgrading. My taskmanager said that shelltool doesn't respond anymore. I waited one hour and took the phone off the usb-cable, hard-reset the phone and everything was working fine (thought so).
After the setup i noticed that the battery was pretty low. I think it was about 7% or something like that. I put my wizard on charge via the usb-cable. I took it off the cable when the battery showed 27% because I wanted to go out.
After being away from home for 15 minutes the battery was down to 12%. I think about 15 minutes later the device was off - completely.
When I was back home at night, I put the wizard on the wall charger and went to bed.
This morning I noticed that the RED LED was constantly on... I was surprised that the led wasn't green, because normally it should be green after 5 hours of charging. I tried to turn my device on - nothing!
SteRo tells in this thread what to do, when the battery wont charge anymore. I tried it and this and till now it didn't work. I'm trying this at the moment one more time.
Is anyone out there who had the same problem or has an idea what happened and what i can do right now?
Please xda, help me!
Vi
EDIT: unimportant
What a beautiful day I tried the "direct" charge method from SteRo again and this time it worked! My wizard booted up normal and the orange LED started to shine
XDA - I LOVE YOU
Have a nice weekend!
EDIT2:
What a ****in day -.-'
Just checked my wizard for the charge status... guess what? it's off!
I have no idea what's going on... Please help me!

I trhink I would send that one back too since they just sent it to you. It's probably just a faulty battery though.

I had this thought too, but the problem is, that I have a WM6 rom on the device and I think that I've no chance to get back to a wm5 rom. Would you send it back immediately or qould you ask for help in a provider shop?
Thanks, Vi