Related
Hi. This has worked for me, and solved a massive problem. Hope it helps someone else too.
Step 1:
Ensure you are trying to fix the same problem as I was by looking at the symptoms, which were:
- HTC Wizard synchronizes OK when you plug it in the first time
- It stays in sync if you leave it plugged in
- If you unplug it and then plug it back in at any time later, XDA goes s-l-o-o-o-w and then freezes and will NOT re-sync
- If you unplug it and soft reset before reconnecting then it's fine
Essentially, the Wizard was requiring a soft reset between every connection to the USB cable, or it would crash and require a reset anyway!
These issues have been discussed in about 10 threads on this board, and on pretty much every other resource for Wizards and Pocket PC devices on the net. I was, however, totally unable to find something like this which directly addressed the problem.
Step 2:
Download a program called Dr. TCP from here: http://www.dslreports.com/drtcp
Run it to open a dialog box with loads of fields with strange techy names... no, i didn't understand it either. However, I've been searching the net for days and I found an article here: http://www.pcworld.idg.com.au/index.php/id;504222574;fp;2;fpid;1277378924 which told me how to work the numbers out...
In the bottom drop-down box, select "Windows Mobile-based Device" and enter 1492 in the box next to that. That's your maximum "MTU".
Here are the settings which work for me (from the top). If i don't mention a setting, I didn't change it!
Tcp Recieve Window: 261360
Dial Up (RAS) MTU: 1492
Path MTU Discovery: Yes
Save and Exit Dr. Tcp.
Step 3:
You need to open "Network Connections"... in XP, that's Start > Connect To > Show All Connections. I'm sure you can find it yourself. Anyway there should be an icon called "Local Area Connection (x)" with "Wireless Mobile-based Device" written in grey underneath.
Right click on that and select DISABLE. This will close your USB connection to your Wizard so those MTU settings can be applied.
Now unplug your Wizard from its cable. Here, I tried right clicking on the connection and selecting "Enable", but it just errored. So you need to unplug it.
Step 4:
Reconnect and see what happens. I am now happily disconnecting and reconnecting as many times as i like and it just keeps on synchronising itself. MAMMA MIA!
If this solves your nasty "i need to reset every time I disconnect" problems then please post here to say so. If it doesn't work then post here also, I guess. If this is a solution for you then credit for this is not mine - it's just the sum total of a lot of searching across this and other forums, websites and message boards. THANKS!
not working
These steps did not work for me.
I still have to reset the device otherwise I get this message after about 5 minutes.
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
It appears to be only a problem syncing as I can still explore the device.
well...
...that's depressing. I genuinely thought that would work for other people too.
Did you read that PCWorld article I linked to? it explains how I got those numbers... they could be different for you, perhaps?
I'll keep thinking...
I did not look at the article. I'm having other issues trying to get my 2 computers synced with my mobile device http://forum.xda-developers.com/viewtopic.php?p=234189. Once I get those resolved I can try some different things.
On my home computer I am only synchronizing favorites and files and it doesn't appear to be a problem.[/url]
Oh right ok. I read your other post too, but I only have 1 PC for home and work so i can't help with that.
Has anyone else tried this?
I am no longer having the problem since I fixed my other sync issue (multiple computers issue). I had reinstalled activesync and did a hard reset on my device so maybe something else got cleared up. I am also having much better luck with the way my device is running. Before I was getting frequent slowdowns and lockups. I am a much happier customer and will be sticking with my cingular 8125. I just love all the features, but the activesync issues and slowness was starting to get to me. I'm so glad it is all behind me now and I can start to really enjoy the thing. Although I have yet to connect my bluetooth headset, that may have caused me issues too. Sorry I couldn't be more help testing this out.
I and a work college have had this problem on both our systems and found that it was being caused by Avantgo.
It would work fine and sync every time for days until we installed Avantgo.
After these we both had the symptoms you describe in the first post until we did a hard reset and re installed everything except Avantgo, it was then fine again. As a test I then reinstalled it and it started not syncing again, my college who has not reinstalled it has had no further problems.
I have now been running for 3 weeks with no problems and no Avantgo.
If you have it installed it may be worth trying it without for a wile and see if it helps.
Didn't work for me. Still no connection when plugging in for the 2nd time. MTU value changes back to blank when opening the Dr.TCP again, the other values are ok though. But thanks anyway for the hints!
Greetings,
Andreas
Didn't work for me neither...
just to check (i know this sounds daft) but you did DEFINITELY press the SAVE button in Dr TCP before you pressed the EXIT button? can't imagine why it wouldn't store the data.
aaaaaaaaanyway i guess it's not the ubersolution i thought it was
Now I thought I had this working 100% using this hack (It was on a clean install of WM5 however so this may have been why it worked). Anyhow, it stopped working again after I installed PocketWeather ... now locks up whenever I connect....
I wonder if it is 3rd part s/w causing some of the problems with AS? Is it down to the scheduled update in PocketWeather or simply hooks into the ConnectionManager / ActiveSync from apps looking to see if a network connection exists....
I think some more investigation is required ... or perhaps I will flood MS with 1000's of emails telling them how flakey their software is *(Though I think they already know that)*
Any updated? I'm having this same problem, except my device won't connect at all! Even after a reset. It connected once and that was it.
Hi Silentz,
sure, I saved the settings. I'll try the ActiveSync clean install-method and report the results. 'Hope that MS will put out an update or better version soon! Rumours out there?
Greetings,
Andreas
tried and failed...
tried the above TCP solution- Not working for me either...
Found best solution. Go try the latest imate rom. You can then plug out/in the cable as many times as you want & it'll just work fine.
Bebbo said:
Now I thought I had this working 100% using this hack (It was on a clean install of WM5 however so this may have been why it worked). Anyhow, it stopped working again after I installed PocketWeather ... now locks up whenever I connect....
I wonder if it is 3rd part s/w causing some of the problems with AS? Is it down to the scheduled update in PocketWeather or simply hooks into the ConnectionManager / ActiveSync from apps looking to see if a network connection exists....
I think some more investigation is required ... or perhaps I will flood MS with 1000's of emails telling them how flakey their software is *(Though I think they already know that)*
Click to expand...
Click to collapse
It seems to be as soon as you access the internet through the passthru connection on Activesync. So installing AvantGo/PocketWeather might explain this to a certain degree as they may be accessing the internet.
Incidentally, how could Microsoft have stuffed up so badly with Activesync? It's a tiny program but works so badly - Couldn't a third party come up with a different version of Activesync or something? I'd pay for it if it worked better than this crock!
Just for info, the latest iMate ROM (With Push Email) does indeed seem to fix this issue. Obviously it was with the WM5 side rather than anything that could be fixed on the PC side.
My Active-sink probelms disappeared since upgrade to the latest iMate ROM. Has been working like a charm with all apps and utilities installed, Tweaks2k2, Spb Pocket Plus, Pocket Informant, Worldmate Pro, etc...
told you it works
cheers
I am running the 2.08 (Qtek test) rom and have this issue since last friday. before that never had it!!
What I changed on thursday was: enable exchange server sync and use it. because push-email si no solution for me I just disabled it and dropped the association.
Then (on friday) the trouble started.
I tried DrTCP...and ended up with a broken netlogon (secure client) service on the pc. The IS solution for that was a new image . . thank you very much.
I am back on track with the pc now, but AS still slows down my device.
Are any of you having this trouble using or have used:
-Push email
-Blackberry
What is the amount of free program memory on your device? Mine is around 6MB (probably caused by Blackberry install which I cant remove). . . .
Folks,
I am desperate and I need help - I have had a Cingular 8525 for about a month now. Everything was going fine till Christmas day -
exactly a day after my 30 day return period :-(.
The issue is that every time I turn on Wifi, my device finds countless connections (I live in an apartment complex filled with
young professionals). From here, I go nowhere but downhill. If the phone goes to sleep while the WIFI is turned on, it does not wake up
at all. I do the only one thing that remains to be done and that is reset the phone. This time the device boots up however
the WiFi is still turned on and the phone shows a big exclamation where the bars are supposed to be. Then I get an
error "The Operation failed". Even a clear storage does not solve the issue. If I keep the phone turned off for about a day
and go to a location where there are no Wifi networks, everything is fine again.
I got Cingular to send me a Warranty Exchange device and Lo and Behold, I have the same problems with the second phone
too. I spoke with data device support and they asked me to go to a Cingular store where the device works fine as there are
no WiFi networks there.
I cannot return, cannot use my phone to the fullest extent and am in despair. Can someone tell me if there is any miracle that
I can utilize at this time. Please help !!!
p.s. - I have never installed any third party apps on the phones.
Cannot take time to answer this right now but, the answers are alraedy posted on this board. It does not sound as if there is anyting wrong with the phone except the not waking up part which is a known issue and also documented here. Also try the Wiki http://wiki.xda-developers.com/index.php?pagename=HTC_Hermes
I will check in again later
Mike
Mike,
Any help is appreciated. None of the topics below cover issues with WiFi. Once I turn on the WiFi, it will not turn off even with a hard reset or soft reset and then the phone shows the exclamation "!" !!!
Well just for starters I'm going to suggest that you DO add two applications - most importantly Magic Button
http://www.trancreative.com/mb.aspx
With this tool installed you will be able to see from the task bar what programmes are running on your device. (You may or may not know that applications that are opened and then shutdown with the X at top right corner are NOT actually closed but running in the background. Magic Button will allow you to see these and close them down - particularly Active Sync which will get in the way of your WiFi connection.
I think you are not getting any wifi connection but you are detecting networks from folks around you?? Does it detect your own network? and if so at what stage do you have a problem.
If your own network is being detected but the usual means of connecting e.g. by entering WEP key is failing then you might want to install an application called Hitchhiker http://www.kasuei.com/hitchhiker/ this application resolves various conflicts and will re-establish IP address and will allow you to enter the WEP key or even copy and paste it in. Once run and connected hopefully, you can close down Hitchhiker (if you want to) and connect to wifi by your normal route (Hitchhiker will have saved the connection information to the standard locations so you don't need to use Hitchhiker each time you want to connect) (Note you must also download and install the .Net Framework a link for which is also given on the Hitchhiker page given above)
Finally (for now) you say Wifi is on all the time even after soft reset. But you can switch it off, in more than one way. Here's one way, below the on/off switch right hand side is another hard key for the "Communications Manager" . On the screen that comes up you will see an aerial with waves radiating from it. Tapping will close and tapping again will re-open. Here you can also open and close the phone function, though I never close mine.
Mike
Hello,
I do have here a problem on WM6. Every time to time my device connects to the internet (GPRS) and stays connected.
I have installed the nodata application, ans disabled the GPRS connection. It works ok, but the device becomes very slow to respond the commands after a while. Some application is trying to connect to the net. Connmgr.exe process is getting almost 100% cpu usage.
I have disabled every automatic update, activesync and son on but the problem remains.
How can I find which app is trying to connect?
Regards
Cabiri
my 2 cents
connect via your activesync/device manager, and get online via your desktop internet connection. now with netstat -b or any packet capture tool, try to find out where it is connecting. you will get an idea about the prog from remote address. like if it connects to msn.com, it'll be live messenger.. something like this.
you can also use a advanced task manager on the phone to check which applications are running in the background.
hope that helps
Thans, I will try both soluctions.
Cabiri
same problem here. this is happening to me just last few weeks. i can't remember if i was messing with some options in any program, but even if i did i was just turning off automatic connections since i don't like them. i also tried to uninstall my latest software, but that didn't help.it is possible that it is some kind of malware, but kaspersky antivirus did not find any problems. i hope that someone will find solution for this becouse it is very annoying.
p.s.
if this causes significant data transfer you can go to Settings/Connections/Connections -> Advanced tab -> Select Networks, and change settings to "My Work Network"
if you have a weather update, this maybe the one triggering your mobile to connect to the Internet. just turn the Automatic Update off
no, it's not any weather plugin since i removed them long time ago. and when i used them automatic update was turned off. however, if weather plugin try to auto update and if it fails, then you get an error message. this one looks just like it continuosly try to connect and it uses almost all CPU until it gets connected. whatever this application is it looks hostile and i don't like it. the war is on!
thanks for help anyway
Hi,
I even disabled the HTC today plugin... and it remains doing the same.
Until now I had no chance to track the traffic, I will try on the next days.
finally i found the solution for my problem. seems like windows live messenger is causing all my problems. i found that phone is trying to connect to internet only after using wlm. usually after i'm finished using wlm i just terminate the program. and this is the problem. i should first sign out, and then terminate wlm. after this everything works just fine. so be sure to sign out before terminating wlm. i'm sure that this is the problem because i've tested my theory few times and i guess that this is it.
i hope this helps to you. if it does please report here
Yeah I have the same issue, i believe it's been on several version of Windows live messenger, actually, it's even on the version I have of WM6.1 (I have an Elfin with the blue elves rom from xda which has wm6.1)
it's quite sad that msft hasn't fixed this yet, it henders the phone completely useless and seems like it should be something easy to fix, stupid WLM should just not retry so brutely
anyways, actually if you change WLM to "manual" instead of "as items arrive" that does the trick too, but then now your push mail is gone ;( lame!
Hi all!
I started again a new thread where i write down my findings in the MR2 release of the X2. It's originally on the Esato-forums, so i just put the link over here:
http://www.esato.com/board/viewtopic.php?topic=196737
Nice THKS.
7. When hanging up a phonecall, the phone makes three loud beeps via the rear speaker. WHY???
same here... but only if the person u talk to hangs up first. its so annoying.
Lerka said:
7. When hanging up a phonecall, the phone makes three loud beeps via the rear speaker. WHY???
same here... but only if the person u talk to hangs up first. its so annoying.
Click to expand...
Click to collapse
YEp, and having the phone on silent does not make things better either...
Fix
i used registry editor and changed the value of calldrop from p(play) to none.
Rene,
when you hear 3 tones after call finish - is bluetooth activated in this moment for your x2? For example, do you use BT connection to your X2 in your car (handsfree)? Do you think that there is some special requirements for BT headset using to generate this sound on main unit if call was finished?
when you see bad power consumption results - is wifi activated in communication manager in your X2? I think that if you activate wifi - it can be reason for huge additional current if unit can't find appropriate wifi network for some reason.
For example, I found that if I activate wifi - I always should connect unit to charger every day. Then I found that this is specific issue only for me. The specific way of my wifi using is followed - I use 2 different wifi connections to my X2 (on home - secured network through router and in office - open wifi network). I do have connection issues every morning in office and every evening in home. Even if my X2 reports that it's connected to office network - I can see in status bar in Today screen that it's trying to conect again and again - and also I can't use browser or Goggle maps because no data connection is available through wifi. After I power off/on my unit - it can really connect to office wifi network and I can use browser and receive mails e t.c. When I return to home, I see that unit still be connected to office network - but it's impossile. And again - I can't use browser or receive mails by using my X2. After I power off/on unit - it can connect to home network. I can't fix issues in office and in home just turn off/on wifi in communication manager - issue still be actual after this. So, what I do every day - I turn off/turn on my unit every morning after arrive to office and again power on/ power off unit every evening when arrive home So I should spent 2 minutes every morning and 2 minutes every evening to reboot unit. On other hands I think that this is step to avoid more serious issues after couple of days of Windows using - you know usially you can see performance degradation after 1 week of using of any WinMob device - looks like this is result of lot of memory leaks, memory corruptions inside MSFT SW.
if we are talking about unexpected password issue or issue when you can't unlock unit by LOCK icon sliding left or right after press on power on button - for me it looks like memory is corrupted in MSFT lock app. As result some password is requested even if user never activates this password for lock screen. But it's clear that in reality, unit doesn't story in memory any password to compare with entered one - otherwise after power off/on sequency unit still ask password from you. But as I see in the same situation with my X2 - after I remove/insert battery and power on unit - I never see again this issue just after unit goes to Idle.
I think that memory, which is used by MSFT Lock code, can be corrupted only in scope of the same Windows process (of cause if memory is isolated for all processes in WinMob - I hope it's true) - so only other MSFT code can corrupt this memory. Do you know about any public forum where we can ask help from MSFT to see in this issue? I never see that Aaron wrote anything about any contacts in MSFT - but I think that MSFT should be also responsible for any product if Windows logo is applyed to device with WinMob?
To reduce the probability of this issue I never use AutoLock and always lock unit by click on Lock icon in Today panel or by long press on right HW kwy (with key sign).
darkbuster5 said:
i used registry editor and changed the value of calldrop from p(play) to none.
Click to expand...
Click to collapse
IT WORKED!!!
thank youuu
wifi
Hi! I have a similar issue with the wifi that PanichUS described.
The phone sees the network, tells that it's available, but I am not able to connect to it (so I can not do internet browsing, read the emails, etc.)
This happened to me while switching from one network to another, which were in two different places (and the phone was showing the network still available of the place I have already left). But in my case rebooting the phone did not help.
This is not the only case. The same thing also happens to me after I use bluetooth. The phone is connected to the wifi network (I could do internet browsing, etc.), I use bluetooth, and after that I can no more recover the connection. Again it shows that the network is available, but I can not connect to it.
The only thing which helped by now was restarting my house router.
Is the MR2 the last release of the firmware by date? I have bought my phone recently, and for me it seems that it was updated: I have radio, and the theme with grey background (X2 Titan) was activated in the very beginning.
MR2 is last update for X2. Don't wait another update.
Try turn off Wifi in Communication manager before power off and turn on Wifi back in Communication manager after power on.
Wifi
I have discovered that in fact I don't have problem to connect when using an open network, while with the protected one is always an issue.
Reboot of the phone doesn't change anything even if before doing it I switch off wifi in the connections manager and delete all the settings. Nothing - only reset of the router what helps.
I also tried to use other software (Wifi Monster) - the same thing.
The phone is really wonderful, it really has it's spirit with all these panels and generally the interface, but the wifi issue is really annoying!
My advice - don't install Resco Photo manager on X2.
Great app but works very bad on X2.
I instaled older version Resco.Photo.Manager 7.03. This work good.
Wisbaradvance 4.05 is verry unstable,problems and problems.
Creating a new topic, because the other one is tagged as solved, but it doesnt solve my problem however.
So my wifi is not working, it's connecting to any wifi hotspot but not sending data thru that, which ends in failing loading any pages on IE, cannot download any apps from market and so on...
Anyway this is what I tried so far:
1. Flashed to stock rogers (also tried different Tango roms)
2. Did hard reset procedure via hardware keys (Format all Yes)
3. Did hard reset procedure via About menu
4. Did hard reset procedure via Samsung Diagnosis code sequence
5. Logged to my wifi network, everything looks fine at this point.
6. Opened IE and entered google.com:
"We're having trouble connecting to this webpage" (sometimes no error message but white page with scrolling bars appearing on touch)
7. Tried to access my wifi router via IP address (192.168.1.1) - the same results like above
8. Tried to ping my Samsung Fous IP (192.168.1.18) from my PC with success
9. Disabled wifi network security on home wifi router, the Focus still not working
Additionaly tried a method that fix issues with wifi after using latest wp7 tools, but it didnt help at all.
When using my providers APN there is no problem with opening pages on IE etc., but it's not Wifi.... Internet is also working if I have USB cable plugged in, but again it's not wifi.
Cannot use warranty, the phone is from the USA and I'm in Europe... without any warranty service.
What else I can do, maybe there are some diagnosis codes that can actually help with real diagnosis on what happened with wifi on my phone?
Hello again (from the other thread). For completeness, add the following:
- current OS version
- did/not use WindowBreak
- when did the problem start (if you can identify an event and OS version/revision) - or you noticed
There might be a test for wireless in the "diagnosis codes"... Good luck!
After you use the diagnosis fix, it might take some time, mine didn't work immediately but after some time, it detected my home network. But it seems you are able to connect but internet does not work, this is certainly issue with router/DNS settings in your phone, because I have faced these problems in iPhone, it might wrongly mapped to unreachable ip, but never faced this issue in Windows Phone, you might try changing the default gateway/dns settings, you should also reset your modem/router, and try basic setup before WPA/WPA2 setup
EnderPsp said:
Hello again (from the other thread). For completeness, add the following:
- current OS version
- did/not use WindowBreak
- when did the problem start (if you can identify an event and OS version/revision) - or you noticed
There might be a test for wireless in the "diagnosis codes"... Good luck!
Click to expand...
Click to collapse
Hi there
Currently using 7.10.8773.98, (MAGLDR 2.0) but tried different versions, even vanilla pre-mango ones, they didnt work well with wifi on my phone either. I checked it at friends home wifi, which is totaly different network and routers.
I never used WindowBreak, never had to because my phone was already unlocked long time ago with ChevronWP7 application.
Noticed the problem about 2 weeks ago, but I didnt use wifi too much, so it could started much earlier. Last installed application was WP7 Tools 0.8 alpha, and all I did back then was using some built-in tweaks (3G?) if there is any, cant remember to be honest but for sure I wasnt editing registry or anything like that, I just play some games from time to time, cant event tell why I installed it, maybe because I noticed there is a new version. I cant tell because I never paid attention to it especially with rare wifi usage at a time.
I have isolated the problem I guess, and it's not the phone's fault. Something wrong with the main access point (Mikrotik) at my place. This is weird because everything is working just not on Samsung Focus. I digged thru many options and couldnt find anything that blocked or stuff like that. Well took it to totaly different place and another wifi network, and guess what - it's connecting to wifi with data flow...
Anyway consider this topic as solved.