Hi,
I have got serious problem with my Hermes. When device is "cold" everything is working ok but after 20-30 minutes of using i got problems with screen.
It looks like screen alignment problem but i can't fix it with any known method. I have written simple application that shows me that top left corner is always pressed.
I have disassembled device to see if its really problem with chassis and its not. When i turn on device without chassis i got same problems.
I'm thinking bout buying new digitizer without LCD but i don't know if i could exchange it by my own.
How do i combine LCD with digitizer in Hermes? What tools i need?
Thanks for any help.
Related
Hello,
I've recently been looking around online to figure out a solution to my problem and I came across this forum, I honestly had no clue of all of the things possible with this phone...
I have an At&t 8525 (in august I will have had it for a year) and just yesterday I started having problems with the touchscreen, when I would try to use the touchscreen nothing would be functional...after messing around on the screen I found out that the lower right hand corner of the screen (the right hand corner when the keyboard is in use) pulls up the start menu...although the touchscreen didn't work the phone itself still did, I could access the start menu and other actions on the phone by pushing the soft keys...
This morning I started toying with my phone again and it worked normally for some time and then eventually the screen started to do the same as it was doing before...so thinking that the problem was a virus or something, I figured I would reinstall wm6 back onto the phone hoping that it'd restore everything to normal...now I'm stuck on the 'welcome to windows mobile green screen' and only once have I gotten to the 'align screen'...
I truly don't know what or how to fix this problem with my touchscreen and I'm really new to all of these phone experiences...(I'm pretty sure returning the phone is out of the question)
So any help given would be very much apriciated,
-Ben
benman715 said:
Hello,
I've recently been looking around online to figure out a solution to my problem and I came across this forum, I honestly had no clue of all of the things possible with this phone...
I have an At&t 8525 (in august I will have had it for a year) and just yesterday I started having problems with the touchscreen, when I would try to use the touchscreen nothing would be functional...after messing around on the screen I found out that the lower right hand corner of the screen (the right hand corner when the keyboard is in use) pulls up the start menu...although the touchscreen didn't work the phone itself still did, I could access the start menu and other actions on the phone by pushing the soft keys...
This morning I started toying with my phone again and it worked normally for some time and then eventually the screen started to do the same as it was doing before...so thinking that the problem was a virus or something, I figured I would reinstall wm6 back onto the phone hoping that it'd restore everything to normal...now I'm stuck on the 'welcome to windows mobile green screen' and only once have I gotten to the 'align screen'...
I truly don't know what or how to fix this problem with my touchscreen and I'm really new to all of these phone experiences...(I'm pretty sure returning the phone is out of the question)
So any help given would be very much apriciated,
-Ben
Click to expand...
Click to collapse
This is a loose connection between the main .. device and the touch screen . There is this cable that connects the screen and the keypad .. that has a loose contact. press the screen and the keypad together and the touch sreen should start working again . i had this same issue i don't know how to fix it.
Sounds like this problem here:
http://forum.xda-developers.com/showthread.php?t=288233
The above is an old thread. You can try the old business card trick (though it's by no means guaranteed to work). You could try a dis-assembly and reconstruction, double checking connections - particularly the screen to d-pad connection.
The Hermes unlike the Kaiser is very prone to this kind of problem and despite the threads you may see, guaranteeing a fix, I don't believe there is one fix for this problem. This is because there are several variables that can cause the problem and it just depends whether your case is caused by:
Dust trapped under the bezel
A loose connector - possibly d/pad to screen
A failed capacitor on d/pad or main board
Another failed component
Digitizer coming unglued from LCD
etc
Mike
Had the same problem right before EVERYTHING went white. Replaced the lcd altogether, about $110Aud on ebay, and everthing works great again.
Cheers....
Hi,
I got my 8525 secondhand off ebay, and I'm having problems with it. I did a clear storage or a reset of sort, and I'm stuck in loop of screen alignings. Originally, before I did the reset, the touch screen does not respond when I tap on the top right, and the screen alignment loop was also there when I chose to align screen and I had to take out the battery to fix it. I notice small pieces of cardboard stuck in between the side of the lcd and casing so would that be the problem here? Any help is appreciated, thanks.
Sounds like the digitizer is stuffed... You may have to replace the LCD.
You can get them off EBay for $70AUD and there is a Service Manual so you can open and fix yourself. Here - http://michael-channon.spaces.live....ner=1&partqs=cat=Download+HTC+Service+Manuals
Its not too hard but you will need a small flat blde screwdriver, a small phillips head and a size 6 torque key.
All the best of luck,
Cheers...
Thanks Ultramag
I did a bit of research, and I came across this thread. http://forum.xda-developers.com/showthread.php?t=405432
It seems we both have a similar problem. Would the software method work for my case? I want to avoid dismantling the hardware if possible.
Thanks again.
Yes and no. You need another Hermes (same model) to get the alignment settings from and this is only to get the phone operational so you can use it. It WON'T fix the touchscreen, Its just a stopgap measure until you replace the faulty LCD.
I was lucky as I have a few friends who I sorta got into the hermes who I could get the settings off. You can navigate around your hermes without th touchscreen but its a REAL *****. Bought a couple of Jasjams off the net and was lucky enough that BOTH worked. Still put my mainboard into 1 and gave the other to a friend who was having similar issues...
Hope that helps...
Thanks mate, I really appreciate it.
Ok I need help from the gods of xda
I dropped my tilt the other day. When I picked it up everything seemed fine, yet the screen was completely white. No signs of cracks or a broken lcd. So I've tried the following: Soft reset, Hard reset, took out the battery, took apart the phone and disconnected the lcd and then re connected it. Still the same problem. WHITE SCREEN!
I can still receive/make calls, when i touch the screen in places where i remember the menus to be it still responds due to the noise, also the open and close noise still sounds.
The phone was bought new on Ebay, so i don't have a warranty through them or AT&T. After much research I hear people saying the same has happened to their phones as well and that there is a ribbon or flex cable problem. Something about still giving power to the LCD but not data, thus the white screen.
Now what I dont understand is do I need a new LCD because it has that ribbon/flex cable on it???? (link)
or
Do I need this product?(link)
Both contain a "flex cable" so im confused and frustrated, someone please help! any ideas would help
whew bought an LCD with digitizer on ebay for $45 and fixed it. Very easy process
vsicarbon said:
whew bought an LCD with digitizer on ebay for $45 and fixed it. Very easy process
Click to expand...
Click to collapse
hi there, would it be possible to post the link to ebay item? i also need a new touch-screen.tnanks
I am curious about this as well. I have a friend who has a hermes and he mentioned to me that that his screen was starting to go white like explained here. I look at his phone and I also noticed that the bottom hardware keys were not working at all.
I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
Anyone have any experience with this?
Thanks,
I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
Click to expand...
Click to collapse
That i dont know but here is the link to the LCD screen w/ digitizer
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&Item=350099750789&Category=162&_trksid=p3907.m29
Same product and vendor I got mine from. Shipping took 3 business days. I advice to buy the insurence
Park City said:
I am curious about this as well. I have a friend who has a hermes and he mentioned to me that that his screen was starting to go white like explained here. I look at his phone and I also noticed that the bottom hardware keys were not working at all.
I am wondering if this same ribbon cable for the LCD would also be the same one for the bottom keypad and if I fix the screen the keys will become active again.
Anyone have any experience with this?
Thanks,
Click to expand...
Click to collapse
Tuck in for a long read and perhaps no single answer for all cases:
http://forum.xda-developers.com/showthread.php?t=303872
In short, yes the d/pad cable and LCD screen connections are linked which is why it is not uncommon for the white screen to show up when the d/pad is not working.
To the OP - I would just point out that if you get the white screen after a fall it may just be a loose connection at the d/pad and no need for new parts.
Dismantling instructions here:
www.mikechanon.net
But let's not start discussing the white screen here, please use the first link I gave above if you need to post.
Mike
a user i dont recall now his name,fixed is whitescreen by replacing the camera,open the device and remove the camera module, reassemble to test.
Hi to everyone.
I dropped my wizard and lcd broke so I bought a new one and put it on. The problem is that although it takes phone calls and it syncs to pc, the screen is always white with nothing written..only a white screen. I do not know whether another problem occured besides the broken lcd. I tried to disassemble and reassemble it again but with no success. Any help please?
Hi, If my understanding is correct there are 2 versions of LCD for the Wizard. Are you sure that you have the right one? I'm sorry that I am unable to offer any further advice except to say that if the phone 'phones' and 'syncs' the basics must be working. Also the white screen means that the backlight is working - the problem is the LCD drive. Perhaps worth checking with your replacement supplier that they sent you the correct part?
Good luck!
Hi to all,
I have strange problem with my Elf. My screen stopped responding and I thought that the problem is the digitizer. Hard reset didn't help. I ordered a new one and changed it. Unfortunately the situation remained the same. So I got the same working phone from a friend and decided to change some parts to find out where the problem is. The result is..
My front panel(with the new and after that with the old digitizer) connected to the working phone - not responding screen.
My phone connected to the working front panel - not responding screen.
I have no idea what to do. If anyone can help. Exclude the warranty.
There is a small battery on the motherboard. Does anyone know its functions?
I have a suggestion that it is something like cmos battery of the PC.
My idea is to remove it for a while and make new hardware initialization.
I am not sure about that.
I doubt that there is something with the touch screen controller(TSC2046). Is there any way to reset it?